Fleet Manager - Jumia (Full Time) - Ibadan Who we are: Jumia Group Jumia is the leading e-commerce player in Africa. Jumia was founded in 2012 in Nigeria with a clear mission, to relentlessly build the most effortless and reliable online shopping environment, providing consumers with the widest range of genuine products at low prices. Jumia has now expanded to 15 countries with over 4,000 employees across Africa, integrated most of the value chain from our own delivery fleet to our customer service and our own warehouse. Jumia is part of Jumia Group , a leading global incubator of startups specialized in e-commerce. Jumia Group is Africa's leading internet firm, with already over 14 African countries and huge successes such as Jumia eCommerce, Jumia Food, Jumia Cars, Jumia House and Jumia Travel. It is led by very talented people offering a great mix of local and international profiles. Jumia Group has 7 investors, MTN, Millicom, Rocket Internet, Axa, Orange, CDC , and Goldman Sachs . The group went public by listing on the NYSE in 2019 as the first African Tech Start-Up to do so. Africa is one of the fastest-growing economies in the world, offering excellent opportunities in a vibrant and booming environment. Its economic growth has enabled innovative businesses to flourish and this is where Jumia Group steps in. We are currently looking for exceptional people to join our team and embark on an exciting journey. Responsibilities Track order fulfillment timeline variances, identify failures and missed SLAs, and provide detail on root causes and trends. Provide recommendations on process improvement related to timely transfer of goods, inventory management relative to order fulfillment lapses, and chargebacks/fines due to failed vendor compliance. Actively engages with supply chain vendors through phone and e-mail to ensure on time delivery Review all pending order activity against known inventory shortages. Update estimated ship dates and notify customers as needed. Monitor, research, and resolve chargebacks resulting from missed SLAs and process/system failures. Support shipping activities such as determination of product receipt, allocations, pick / pack, invoicing and tracking Alert leadership to potential order management issues or risks (i.e. fill rate issues, potential missed ship dates, non-compliance disputes, critical situations that erode relationship with customer/Sales Team) Oversee the new account opening process including obtaining the proper approvals, oversight on compliance regulations, managing vendor agreements, ensuring all relevant stakeholders are informed and updated on progress of account opening Return processing for customers; Liaising with customer, A/R, credit, sales and distribution centers to resolve returns related issues. Professional Skills & Qualifications At least 2-5 years of experience in Fleet Operations Strong systems/computer knowledge, Microsoft Office Suite, Business Objects and/or Business Intelligence. Able to process through complex order management systems. Must have the ability to work independently and solve problems on orders by partnering with key stakeholders and analyzing the order file to make accurate decisions on execution. Able to follow defined processes and relay information to Specialists, Order Management partners as well to make day-to-day order management decisions regarding allocation and delivery of the product. Apply for this job Link to this job Share this job Location Nigeria Department Operations Job Title Fleet Manager - Jumia (Full Time) - Ibadan City Ibadan Country Nigeria
Lagos, Lagos State, Nigeria
Introduction =========================================================================================================== HealthPlus Limited, Nigeria's first integrative pharmacy, is the fastest-growing pharmacy chain in West Africa. We are committed to our mission of helping people achieve optimum health and vitality, while delivering superior value to stakeholders. Our vision is to be Africa's #1 for pharmacy, wellness and beauty. Recently, we secured significant foreign investment from our partners to scale up our network of retail outlets and our online business. This strategy will give us unparalleled reach across the country and beyond. CasaBella Beauty, is a one-stop store for beauty and grooming solutions for men and women. CasaBella International was incorporated in 2008 and became the exclusive distributor for Revlon in Nigeria. The first CasaBella store opened in Lagos in 2010 and today, CasaBella Beauty is the fastest-growing retailer of beauty supplies in West Africa. Our success is based on our great people, great values and a winning corporate culture. Our people are passionate, driven and committed to continuous learning in order to maintain our edge. Our testimonial is that we are proud to be members of the HealthPlus family as we are offered a strong platform to explore our potentials. We believe in best practices always and therefore employ and retain the best talents. As we expand our frontiers to redefine the world of health & beauty in Nigeria, we are looking for result driven individuals who will roll up their sleeves and share our passion & success. People who will join our team of highly motivated professionals who get the job done! No matter what your job title is, the work you do at HealthPlus supports the health and well-being of the millions of men, women and children who turn to us for care. That is because all of us - from our talented business professionals at the head office and our experts in our retail locations who serve our communities - are committed to providing the best possible service experience. With locations across Nigeria, we offer the opportunity to build a rewarding career in an environment that supports your success. ============================================================================================================ Specification ============================================================================================================ Reporting to the Branch Manager/Senior Beauty Advisor Advising customers on the use of grooming, beauty products and accessories Recommending facial, Hair and other body treatments using our specialized products and techniques Carrying out Make-Overs for prospective customers Helping your client improve his or her personal appearance Ensuring adequate inventory control including the use of make - up and other beauty products and accessories Ensuring Excellent merchandising of stock Submitting periodic reports as assigned Faithfully discharging all duties according to laid down standard operating procedures (SOP's) to ensure smooth running of the business Performing any other responsibility as assigned by the Branch Manager ============================================================================================================ Requirements Minimum of 3 years work experience Good interpersonal and communication skills. Friendly and matured disposition Good customer satisfaction skills Good Selling Skills A good working knowledge of Microsoft packages ============================================================================================================ ============================================================================================================
Our client is the regional distributor for the world’s leading manufacturers of sanitary fittings, kitchen, tiles, doors and other interior solutions in Nigeria. Due to expansion, they look to hire a Mechanical/Site Engineer to be based in Lagos.
Coordination of all Installation activities to ensure excellent standard of service and high level of customer satisfaction.
Attend to all products and services inquiries by both potential and existing clients
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
Analyse customers’ needs and collect customers’ information in order to recommend products & services to improve sales
Assist in drafting installation project plans, including a work plan as well as a scope and approach document
Monitor Project scope, time, quality and budget as part of the end-to-end project management process
Manage and co-coordinate sub-contractors and artisans to ensure proper product installation, prevent product damage and assure the 100% working conditions of installed bathroom, kitchen and light products prior to project hand-over
Manage installation project as assigned from start to finish and responsible for any deviation of sub-contractors’ installation from drawings.
Liaise with in-house and clients’ architects to ensure products are properly installed according to drawing specification
Perform all such project monitoring activities as instructed by the Supervisor.
Victoria Island, Lagos, Nigeria
Introduction As a brand with Africa as the center of its business operations, UBA strongly believes in Africa and its people with emphasis on being global. We are driving the renaissance of the African economy through innovation in Banking, having successfully built a strong domestic and international brand with footprints in 20 African countries, London, Paris and New York. Our strong presence on the African continent is deliberate and it reflects our love for diversity and a multicultural system. We have about 15,000 multilingual, ethnically varying and highly diverse people who reflect the richness, multiplicity and uniqueness of the twenty (20) African countries we operate. Here at UBA, each person's contribution is valued and is important to the overall vision of the company. Your career growth is of utmost importance to us, that's why you deserve more than a job. You deserve a tribe. Working in UBA admits you into our tribe. You will do the work that you love, one that matters to you and will be involved in cross functional projects across all our geographies. You become a part of the culture built and nurtured on values, resilience and dedication, a culture that make us a role model for African businesses. One Bank, One Culture, One People. We are a tribe, join us. Specification Are you an OND or B.SC holder Are you 27 or below? Are you looking to start a career with the best financial institution to work in Nigeria? If yes, we are on the hunt for customer oriented, detailed, result driven and technology savvy young minds who are dynamic and passionate about learning from field experts, to be part of the UBA tribe. There is a space for you in the UBA Tribe, Join us now!! PLEASE NOTE THAT NABTEB QUALIFICATIONS ARE NOT ACCEPTED. Requirements INTERESTED CANDIDATES HAVE TO BE AVAILABLE FOR ASSESSMENT IN LAGOS. Educational Qualification Educational level - OND with a minimum of lower credit in any discipline Educational level - B.SC with a minimum of second class lower in any discipline Competences Fluent in French language or Hausa Excellent customer service orientation High level of integrity Good verbal & written communication skills Selling skills Focused, Motivated & Results Oriented Paying attention to details Good interpersonal skills Fast and error-free processing Strong problem resolution skills Selling & Marketing Skills