Talente Recruitment Nigeria
Lagos, Lagos, Nigeria
We are looking for Cashier to manage all transactions with customers accurately and efficiently. As a Cashier, your responsibilities will include receiving payments and issuing receipts, gift-wrapping packages and keeping track of all cash and credit transactions. To be successful in this role, you should have previous experience in a customer service position and good knowledge of how cash registers operate. You should also be available to take evening and weekend shifts occasionally. Ultimately, you will ensure all transactions run smoothly and will help us maximise customer satisfaction. Responsibilities: Manage transactions with customers using cash registers Scan goods and ensure pricing is accurate Collect payments whether in cash or credit Issue receipts, refunds, change or tickets Redeem stamps and coupons Cross-sell products and introduce new ones Resolve customer complaints, guide them and provide relevant information Greet customers when entering or leaving the store Maintain clean and tidy checkout areas Track transactions on balance sheets and report any discrepancies Bag, box or gift-wrap packages Handle merchandise returns and exchanges Requirements: Work experience as a retail cashier or in a similar role in sales Basic PC knowledge Familiarity with electronic equipment, like cash register and POS Good math skills Strong communication and time management skills Customer satisfaction-oriented Minimum Secondary School Sertificate (SSCE/WAEC/NECO) Diploma or Degree added advantage About Talente: Talente Personnel Consultants Ltd is a specialist Recruitment Agency based in Nigeria. We are a source of high quality contract and permanent jobs across Nigeria. We help jobseekers achieve goals. If you are looking for your next position, apply with us today and a consultant will be in touch with you sooner.
Field Support Services Project (FSSP)
Abuja, Federal Capital Territory, Nigeria
Entrepreneurship & Economic Empowerment Advisor
The Nigeria Field Support Services Project (FSSP), managed by TRANSTEC is a project designed by Global Affairs Canada (GAC) to assist in ensuring quality and relevance of Canada development program in responding to Nigeria’s development challenges.
This position is a 50-day assignment to provide expert analysis and advice on Entrepreneurship and Economic Empowerment related issues, trends and practices in Nigeria as they relate to Canada’s development programme.
Submission, Receipt, and Opening of Proposals
Proposal shall be submitted on or before 28th August, 2019 (4:00 pm Abuja Time).
Bidders are requested to submit, as attachment, the following 3 documents in PDF format :
(a) Cover Letter
(b) Curriculum Vitae of Consultant
(c) Financial Proposal Form
(a) Cover Letter
Candidates for this role are required to demonstrate in the cover letter how they meet the key requirements in the ToR, and how their combination of education, training and work experience is suited to the provision of expertise to Canada’s development program in Nigeria in the area of Entrepreneurship & Economic Empowerment.
(b) Curriculum Vitae of Consultant
The Consultant should only include work experience and assignments which respond to the requirements in the ToR and names, telephone numbers and email addresses of 2 professional references.
(c) Financial Proposal Form
The financial proposal (consultant’s all-inclusive quote for daily fees) must be presented in the format below:
Name of Consultant:
Number of days: 50
All-inclusive daily rate (NGN):
Total Amount (NGN):
All-inclusive daily rate shall not include per diem, accommodation and transport during field missions outside Abuja.
About Andela Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, and Kampala, Andela is catalysing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About the Role Andela’s Technology department is charged with implementing products that will help Andela to scale with consistency and quality while providing excellent service internally and externally. It is responsible for finding the best solution for Andela’s needs, not necessarily the best solution that Andela can build. In this role, you will primarily work as a Engineering Manager within the Technology department as a people manager of up to 10 engineers, providing mentoring and coaching to the engineers, and maintaining innovative processes that monitor the health of the engineering team. Key Responsibilities Be a combination of a highly-technical software engineer and an effective people manager Recruit Technical Team Leads (TTLs) and Senior Engineers (SEs) Identify potential candidates that best fit the role Interview prospective TTLs and SEs to ensure fit Facilitate onboarding of TTLs and SEs, in collaboration with Ops and P&C teams Manage, measure and improve engineering processes Onboarding and offboarding process Software development process Manage up to 10 engineers Manage team members with different skill sets and technical areas of focus Mentor and coach the engineers and ensure their success Encourage and promote best engineering practices with the engineers Encourage a data-driven culture with the engineers to improve the efficiency, scalability, and stability of our in-house systems Support the engineers in identifying, resolving and escalating issues that impact their work Occasionally unblock engineers on complex issues via pair programming, whiteboarding and design sessions Manage and track engineers on performance improvement plans Inter-Departmental collaboration with Engineering Managers to ensure collaboration across the Engineering department Product Managers to advocate for and ensure the prioritization of technical initiatives Cross-Departmental collaboration with Local Leadership to represent and communicate engineering initiatives Learning team in regards to 1 Year Developer Placement Program Success in regards to internal engagements Operations in regards to hardware for engineers P&C in regards to people issues Support with budget creation, monitoring and adherence responsibilities Qualifications 4+ years of software development experience 3+ years experience managing and growing software engineering teams as a people manager Excellent written and oral communication skills Strong analytical and problem solving skills A strong desire to mentor developers Have ability to build rapport and communicate with individuals from diverse cultural backgrounds Have excellent interpersonal skills. Have strong leadership skills. A Bachelor's or advanced degree in Software Engineering, Computer Science or related field. EPIC Values Alignment Demonstrable commitment to the learning & development of people and technology The ability to learn new things fast enough to amaze your friends and family Interested? If the above sounds like an exciting role to you, please tell us why you believe you’re a good fit and we’ll be in touch. Benefits & Compensation Full-time compensation Full medical coverage Breakfast, lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Customer Service, Team Lead - Jumia Food (full time) Who we are Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey! We are currently looking for talented people with a passion for emerging markets and Africa to join our team and embark on our exciting journey. Responsibilities Jumia Food is an online food ordering site that allows consumers to conveniently order meals of their choice from their preferred restaurants, and have them delivered straight to their home / office. In particular, you will: Work with the head of departments to execute processes focused on improving customers’ experiences and overall service received by customers; in line with the set KPIs. Clear communication of KPI expectations to teams and prioritizing them Provide continuous evaluation of processes and procedures, ensuring efficiency of service delivery to customers. Provide performance reviews and coaching to team members periodically Coordinates the activities of the team and ensuring all calls are handled professionally and accurate information is provided to customers Assist the team manager with daily operations of the call center team to include analyses and implementation of staffing, telemarketing and customer support. Support in maintaining a high-quality work environment to ensure team members are continually motivated to perform at optimum level Serve as primary escalation and resolution path for non-defined / adhoc customer complaints. Facilitation of flow of internal communication and synergy between different teams for issue resolution with the aim of increasing customer satisfaction. Required Skills & Qualifications Degree holder from an accredited university with at least 4 years work experience in a customer service or general operations, logistics or project management role Comfortable in a fast-paced, demanding and analytical start-up environment Proven track record in sales, with a demonstrated ability to increase network expansion/volumes. Demonstrated experience in building and maintaining customer/client relationships and identifying opportunities to improve business success for both parties. Creative communicator with an ability to work across multiple communications channels with experience of influencing others to drive results Advanced skills in MS office tools (e.g. Excel, Word and PowerPoint). We Offer A unique experience in an entrepreneurial, yet structured environment A unique opportunity of having strong impact in building the African ecommerce sector The opportunity to become part of a highly professional and dynamic team An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders Apply for this job Link to this job Share this job Location Nigeria Department Customer Service Job Title Customer Service, Team Lead - Jumia Food (full time) Experience 4 City Lagos Country Nigeria