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Jumia Lagos, Nigeria
Oct 22, 2019
Full Time
Dispatch Agents - Jumia Food (Full Time) Who we are Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey! We are currently looking for talented people with a passion for emerging markets and Africa to join our team and embark on our exciting journey. Responsibilities Jumia Food is an online food ordering site that allows consumers to conveniently order meals of their choice from their preferred restaurants, and have them delivered straight to their home / office. In particular, you will; Receive and dispatch orders Develop and optimize processes – work with senior management to lead innovation projects focused on developing, implementing, and executing a variety of strategic initiatives focused on scaling the business through expansion and lean operations. Ships items by examining items, destination, route, rate, delivery time; ordering carriers. Protects organization reputation by keeping pricing, promotion, purchase order, and credit-limit information confidential. Keeps customers informed by forwarding notice of item availability, shipment date and method, and current status; answering questions. Data entry and reporting. Requirements & Qualifications Bachelor Degree from an accrediated university. 3- 5 years of experience in logistics, distribution, operations management. Knowledge in Data entry and reporting Ability to adapt to fast-moving and evolving organizations. Proven ability to implement process improvement initiatives . Strong leadership and interpersonal communication skills, with the ability to manage and develop a team. We offer A unique experience in an entrepreneurial, yet structured environment The opportunity to become part of a highly professional and dynamic team working around the world An unparalleled personal and professional growth given the challenges that we propose you to take
Jumia Lagos, Nigeria
Oct 22, 2019
Full Time
Customer Service Agents - Jumia Food (Full Time) Who we are Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey! We are currently looking for talented people with a passion for emerging markets and Africa to join our team and embark on our exciting journey. Responsibilities Jumia Food is an online food ordering site that allows consumers to conveniently order meals of their choice from their preferred restaurants, and have them delivered straight to their home / office. In particular, you will: Work with the team leads to execute processes focused on improving customers’ experiences and overall service received by customers; in line with the set KPIs. Escalate issues to the team lead when necessary Maintain a positive, empathetic and professional attitude toward customers at all times. Respond promptly to customer inquiries. Communicate with customers through various channels. Keep records of customer interactions, transactions, comments and complaints. Communicate and coordinating with colleagues as necessary. Provide feedback on the efficiency of the customer service process. Required Skills & Qualification s Degree holder from an accredited university with at least 2 years work experience in a customer service or general operations, logistics or project management role. Comfortable in a fast-paced, demanding and analytical start-up environment. Proven track record in sales, with a demonstrated ability to increase network expansion/volumes. Demonstrated experience in building and maintaining customer/client relationships and identifying opportunities to improve business success for both parties. Creative communicator with an ability to work across multiple communication channels with experience of influencing others to drive results Advanced skills in MS office tools (e.g. Excel, Word and PowerPoint). We Offer A unique experience in an entrepreneurial, yet structured environment. The opportunity to become part of a highly professional and dynamic team working around the world An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures Apply for this job Link to this job Share this job Location Nigeria Department Customer Service Job Title Customer Service Agents - Jumia Food (Full Time) City Lagos Country Nigeria
Andela Lagos, Nigeria
Oct 22, 2019
Full Time
Where You’ll Work Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software engineers. Based in NYC, SF, Kigali, Cairo, Lagos, Nairobi, Accra and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. What You’ll Do Our Andelan Senior Software Engineers epitomize ownership . They take personal responsibility for Andela’s ability to continue to deliver value to our partners. Specifically, you’ll: Use your knowledge in your core technology to delight our partners around the world. Be responsible for the coding standards, conduct and deliverables of your fast-paced, distributed, teams, by proactively communicating and prioritizing effectively . Act as role-model even in the most difficult and challenging situations , using constructive feedback, mentorship and universal respect. What You’ll Bring All Andela engineers go above and beyond. To find out more about additional suggested competencies, check out our engineer framework . Experience A minimum of 5-10 years of professional experience , during which you’ve built deep technical expertise and exercised ownership on various technical teams. Required Mastery of the core features of at least one backend language : Python, JavaScript/Node, PHP, Ruby Advanced understanding of at least one Web Framework for your language of choice: i.e Flask/Django for Python; Node/Express for JavaScript, Rails for Ruby, Lumen/Laravel for PHP. Deep knowledge of the fundamental front-end languages/technologies -- i.e HTML, CSS, JavaScript Deep knowledge of at least one front-end framework -- React, Angular, Vue as well as experience with responsive design interface development Extensive experience with architecture and design principles, building to consider maintainability, performance, security requirements, and impact. Working knowledge of at least one complementary front-end languages/frameworks (ex: React, Angular, Vue ) Intermediate understanding of at least one Web Framework for your language of choice: Flask/Django for Python; Node/Express for JavaScript, Rails for Ruby, Lumen/Laravel for PHP. Deep understanding of fundamental database concepts - relational (SQL) database, non-relational (NoSQL) database, ORMs/ODMs and Web storage API (front end) Strong ability to problem-solve, debug, and understand pertinent performance metrics Strong preference for test-driven-development (TDD) and understands its importance Comfort with at least one web server technology -- (ex: Apache, Nginx) Comfort working within at least one cloud hosting platform --(ex: AWS, GCP) Working knowledge of tools and editors -- (ex: Grunt, Sublime, Atom, JSLint) Measured experience with unit, integration, e2e and UI testing, with at least one relevant testing framework Comfort working within agile methodologies and experienced in estimation and time management Preferred Skills Working knowledge of software engineering collaboration tools (Ex: Git, Jira) Familiarity with containerization infrastructure and orchestration Awareness of the capabilities of applicable languages/frameworks/libraries as well as the inherent differences between them in order to understand trade-offs and make recommendations. What You’ll Get * Full-time compensation Full medical coverage Lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds inside and outside of your field A chance to change the world for the better We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. *May vary slightly based on location
Andela Lagos, Nigeria
Oct 22, 2019
Full Time
Where You’ll Work Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software engineers. Based in NYC, SF, Kigali, Cairo, Lagos, Nairobi, Accra and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. What You’ll Do Our Andelan Senior Software Engineers epitomize ownership . They take personal responsibility for Andela’s ability to continue to deliver value to our partners. Specifically, you’ll: Use your knowledge in your core technology to delight our partners around the world. Be responsible for the coding standards, conduct and deliverables of your fast-paced, distributed, teams, by proactively communicating and prioritizing effectively . Act as role-model even in the most difficult and challenging situations , using constructive feedback, mentorship and universal respect. What You’ll Bring All Andela engineers go above and beyond. To find out more about additional suggested competencies, check out our engineer framework. Experience A minimum of 5-10 years of professional experience , during which you’ve built deep technical expertise and exercised ownership on various technical teams. Languages/Frameworks Proficient at an expert level in either Java/Kotlin for Android and Objective-C/Swift for iOS. Proficient at an expert level in mobile platform frameworks -- i.e UIKit(iOS), MapKit, ARKit, RxJava, RxSwift Working knowledge of UI Design libraries/frameworks -- i.e Material Design (Android) Data Stores Expert level understanding of fundamental database concepts -- i.e database tables, querying databases, normalization, joins, database management systems Good understanding of at least one database for Mobile dev -- i.e SQLite, RealmDB Good understanding of cloud mobile database backends , like Firebase Working knowledge of ORMs/ODMs -- i.e Room ORM, SqlDelight, CoreData Testing/Security Working knowledge of network security and deep knowledge of unit, integration, e2e and UI testing , as well as other testing frameworks/libraries -- JUnit(For Java), Espresso, Appium, XCTest(iOS) Tools Working knowledge of software engineering collaboration tools -- Jira, Pivotal Tracker, Git, Mercurial Familiarity with language/platform build IDEs/tools -- i.e Simulators/Emulators and Gradle(Android), Android Studio, XCode DevOps Working knowledge of DevOps tools -- i.e Firebase, Fabric, Jenkins, Travis CI, Circle CI, Google Play Store, Apple's App Store. Working Knowledge of analytics tools -- i.e crashlytics, HockeyApp What You’ll Get * Full-time compensation Full Medical coverage Lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. *May vary slightly based on location
Andela Lagos, Nigeria
Oct 22, 2019
Full Time
Where You’ll Work Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software engineers. Based in NYC, SF, Kigali, Cairo, Lagos, Nairobi, Accra and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. What You’ll Do Our Andelan Senior Software Engineers epitomize ownership . They take personal responsibility for Andela’s ability to continue to deliver value to our partners. Specifically, you’ll: Use your knowledge in your core technology to delight our partners around the world. Be responsible for the coding standards, conduct and deliverables of your fast-paced, distributed, teams, by proactively communicating and prioritizing effectively . Act as role-model even in the most difficult and challenging situations , using constructive feedback, mentorship and universal respect. What You’ll Bring All Andela engineers go above and beyond. To find out more about additional suggested competencies, check out our engineer framework . Experience A minimum of 5-10 years of professional experience , during which you’ve built deep technical expertise and exercised ownership on various technical teams. Required Deep knowledge of at least one front-end framework -- React, Angular, Vue Working knowledge of at least one CSS framework -- Bootstrap, Materialize CSS, Semantic UI Deep knowledge of JavaScript core language concepts -- DOM manipulation, Fetch API, ES6 features Deep knowledge of the fundamental front-end languages/technologies -- HTML, CSS, JavaScript Extensive experience with architecture and design principles, building to consider maintainability, performance, security requirements, and impact. Strong ability to problem-solve, debug, and understand pertinent performance metrics Comfort working within agile methodologies and experienced in estimation and time management Deep knowledge of unit and integration testing and testing frameworks/libraries (Ex: Jest, Jasmine, Mocha) Working knowledge of tools and editors -- (ex: Grunt, JSLint) Working knowledge of at least one task runner -- gulp, npm scripts Preferred Experience using ESLint and module builders Strong preference for test-driven-development (TDD) and understands its importance What You’ll Get* Full-time compensation Full medical coverage Lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds inside and outside of your field A chance to change the world for the better We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. *May vary slightly based on location
Andela Lagos, Nigeria
Oct 22, 2019
Full Time
Where You’ll Work Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software engineers. Based in NYC, SF, Kigali, Cairo, Lagos, Nairobi, Accra and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. What You’ll Do Our Andelan Software Engineers are masters of consistent execution . They reliably deliver technical and professional value to our teams and our partners. Specifically, you’ll: Use your knowledge in your core technology to delight our partners around the world. Mentor and onboard junior engineers, by consistently displaying sound judgment, setting expectations, and working effectively, both independently and as part of a global team. Collaborate excellently with peers and stakeholders in fast-paced distributed teams, through a love of constructive feedback, dedication, and universal respect. What You’ll Bring All Andela engineers go above and beyond. To find out more about additional suggested competencies, check out our engineer framework . Experience A minimum of 3-7 years of professional experience , during which you’ve developed technical expertise and stellar professional skills. Requirements Intermediate understanding of the core features of at least one backend language: Python, JavaScript/Node, PHP, Ruby Intermediate understanding of JavaScript core language concepts -- DOM manipulation, Fetch API, ES6+ features Working knowledge of at least one complementary front-end languages/frameworks (ex: React, Angular, Vue ) as well as experience with responsive design interface development Intermediate understanding of at least one Web Framework for your language of choice: Flask/Django for Python; Node/Express for JavaScript, Rails for Ruby, Lumen/Laravel for PHP. Strong understanding of fundamental database concepts - relational (SQL) database, non-relational (NoSQL) database, ORMs/ODMs and Web storage API (front end) Experience with architecture and design principles, building to consider maintainability, performance, security requirements, and impact. Strong preference for test-driven-development (TDD) and understands its importance Familiarity with at least one web server technology -- (ex: Apache, Nginx) Familiarity with at least one cloud hosting platform --(ex: AWS, GCP) Working knowledge of tools and editors -- (ex: Grunt, Sublime, Atom, JSLint) Comfort working within agile methodologies and experienced in estimation and time management Preferred Skills Strong ability to problem-solve, debug, and understand pertinent performance metrics Knowledge of unit, integration, e2e and UI testing, with at least one relevant testing framework Familiarity with containerization infrastructure and orchestration Awareness of the capabilities of applicable languages/frameworks/libraries as well as the inherent differences between them in order to understand trade-offs and make recommendations. What You’ll Get * Full-time compensation Full medical coverage Lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds inside and outside of your field A chance to change the world for the better We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. * May vary slightly based on location
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