147 Management Consultancy jobs

I. Position Summary Purpose of the role is to drive Unilever’s Category Net Revenue Realization through defining holistic Net Revenue Strategies and then seeing them through to execution. The scope spans all five Net Revenue Levers according to the framework: The Net Revenue Management Manager is the key business partner to Marketing, who owns NRM in the country. The individual will lead a small ‘center of excellence’ team to drive best practice and the ‘day to day’ implementation of NRM into the Brand Building function and the wider commercial business. The NRM Manager introduces best-in-class Net Revenue Management processes in Marketing including the co-ordination between BB, CD, CMI, SC and Finance Il. Position Responsibilities (Expected Work) Appropriate NRM tools are used to generate relevant fact-based output insights (according to Playbook) … - … these insights are used to drive better commercial decision-making including feeding into BD … - … these decisions are incorporated in all formal marketing and customer plans (NRM Charter) … - … these plans are executed, measured and evaluated to create a virtuous cycle of net revenue improvement - Provide direction on the preparation of all planning events (budgets, forecasts, etc.) incorporating all the key NRM sub-levers (NPD, pricing, promo discounts, mix) - Work with the central team to improve capability for Net Revenue Maximization, including the acquisition and processing of appropriate data; business and IT processes; performance-monitoring and reviewing; constant improvement On Pack-Price architecture the NRM Manager works closely with marketing in order to: - Lead the Pack-Price strategy recommendations (Levers 1-2) - Ensure the Core of the Core is ‘alive’ and support a ‘winning portfolio’ SKU range - Ensure Marketing/ CMI teams perform Pricing analysis (including 9-box matrix, elasticity by brand/pack/channel, competitive positioning, and internal profitability status) to draw up detailed Brand pricing actions - Support Marketing/ CMI teams to track Category Pack Price Architecture (PPA) by channel, to perform pack size profitability/ positioning (at the sales channel level, to overlay on Brand strategies) and propose Pack Innovation actions where possible Specifically on Trade Promotions the NRM Manager works closely with Marketing and CD in order to: - Ensure the Promotion Strategy is annually defined by Marketing at Category/ Brand/ Channel/ Key Customer level incorporating Brand Strategy and planned Promotion Budget - Support teams to define/ update Category Promotion Guiderails by Channel/ Key Customer - Improve effectiveness of trade promotional activities and investments - Perform analysis to review historical promotional activities to draw up guidelines and recommend allocation of trade promotion budget by channel and category Capability Development - Ensure key Net Revenue Management principles are understood by holders of key positions in Marketing, Customer Development, CMI, Supply Chain and Finance - Run periodically Category NRM maturity assessment and define the NRM Capability Roadmap - Facilitate local training programs for key decision makers and new comers Experience 1.) Ideal candidate should have an experience in both marketing and CCD role 2.) 4-5 years min customer, analytical and or financial experience preferred 3.) Knowledge of advanced analytics including pricing and promotion in a CPG, multi-tier pricing environment 4.) Ability to create and deliver advanced analytical models (Consumer and Financial) 5.) Process and analytic experience

Introduction Purpose: To support the Senior Compliance Manager to discharge their responsibilities relating to the compliance risk management process as required by relevant regulatory requirements, applicable codes of conduct and minimum standards. Specification Duties & Responsibilities: 1. Compliance Risk Management Provided assistance and sound advice on compliance issues to the Business. Regulatory compliance officer in terms of FAIS and/or FICA, ensured that he/she complied with his/her obligations in terms of such regulatory requirements. Reviewed significant business initiatives (new businesses, products, marketing campaigns and projects) and ensured that material compliance issue were identified and addressed early on. Maintenance of a signed off Regulatory Universe. Maintenance of Compliance Manual. Maintenance of Compliance Monitoring Plan (approved annually). Ensure that the reputational risk of the Group was considered at all times. Assisted with the resolution of compliance audit issues. Conducted monitoring in line with Compliance Monitoring Plan. In need, assisted in the development, drafting and updating of procedures/ processes / policies. Understood compliance related legislative requirements and explained the impact of these to the Business Timeously submitted all formal compliance reports. Immediately reported material breaches to the Senior Compliance Manager. 2. Relationship & People Management Act as a strategic business partner by understanding the business needs and translating them into risk management solutions. Cultivate a relationship with the business which resulted in business proactively seeking Compliance involvement in their business dealings. Ensure consistent, regular contact with Business Partners. Deliver a reliable, timely and quality orientated service. Handle difficult situations tactfully and diplomatically. Support and maintain strong team dynamics and culture. Manage any subordinates in an effective and motivational manner, sufficiently developing, mentoring, and coaching them. Actively promote, on an ongoing basis, the Compliance area along with a culture of compliance, to business. Attend all required forums, meetings and conferences 3. Training, research & awareness Assist as and when required in the development, drafting and updating of training programmes/ manuals and the delivery of training Assist with the research of legislation relevant to the financial sector, the drafting of summaries and the provision of training in relation thereto to those impacted. In need, assist in monitoring the progress of the proposed legislation which may fall within the ambit of the Compliance role and where appropriate, provide input in relation to the drafting thereof. Maintain his/her own continuous professional development as Compliance Officer. Take part in road shows and/or regional in line with the Compliance Plan or as may be required by the business from time to time. Requirements Formal Qualification: LLB Degree RE 5 Experience: 3 years experience in Compliance Risk Management 5 year experience in Insurance Industry Exposure to monitoring principles • FAIS experience

MAIN JOB PURPOSE: Professional sourcing of products/services meeting the specified needs of the Business to deliver Quality, Customer Service, Competitive Costs and Sustainability. JOB SUMMARY Support the Executive Procurement of materials/services Portfolios: Decides what to buy, where to buy, how to buy, when to buy Support the Development and implementation of strategies for procurement of respective material portfolios in 3rd Party Manufacturing (3PM) Follow market conditions, prepare price trends and formulate future markets trends for the business. Support the business with accurate price forecasting. Prepares information on purchase prices and conditions to enable proper budgeting and cash forecasting. Identify metrics, tools and process to optimize sourcing, supplier activities and efficiencies. Establish and deploy legal framework that supports and secures Unilever positions while sourcing products from 3PM. Work closely with the market procurement teams and Planning teams to support the launch of innovations and new product development Work closely with categories and suppliers to drive key initiatives such as Corporate Social Responsibility and Sustainable Sourcing. Initiate and drive complexity reduction projects (e.g. harmonization of specifications and suppliers) Delivery of the VIP program across all respective suppliers and geographies. Deliver the Operation Cash Flow and Working Capital plans across respective supplier’s base. Manage supply chain issues (e.g. crisis management). Measure and manage overall performance of suppliers Responsibilities: To Support, develop, implement and drive Unilever procurement strategies To assess, identify and select the appropriate supplier base that would meet the needs of the business To directly lead or co-ordinate large procurement projects him/herself as needed. To deliver cost savings based on sourcing strategies and compliance management. To continuously improve ways of working and optimize procurement activities. To handle complex and diverse customer, supplier or operational issues within generally defined practices and policies in selecting methods and techniques for obtaining solutions. To ensure the satisfaction of Unilever's internal customers with the services provided by the procurement organization To lead the rationalization of suppliers, materials and services that meet Unilever's business requirements To lead contract terms negotiation with suppliers to deliver competitive advantage. To support the collaboration with senior functional leaders to establish both short and long-term business objectives. To lead cross-functional initiatives and represent Unilever's interests in the management of external strategic relationships. In the context of Partner to Win, to identify, develop and manage strategic business relationships to enable implementation of the Unilever growth strategy, revenue achievement and new product development initiatives To support Unilever Sustainable Living Plan in the procurement of materials and services from third party manufacturers. Be the first point of contract for the business and drive business priorities into 3PM Procurement department in Home Care Category within Southern Africa Professional Skills: Strong negotiation skills. Well-developed communication skills. Strong financial acumen. Strong desire to deliver results. Bias for action. KEY REQUIREMENTS University or equivalent professional degree At least 3 -5 years’ experience in Procurement. MCIPS qualification is an added advantage. Experience on large-scale change management

Introduction Wilderness Air Botswana is part of a multi-national operation that operates a varied fleet of light aircraft, chosen for their ability to transport visitors to remote wilderness destinations with short, dirt-surfaced landing strips. Wilderness Air works proudly as an air support for Wilderness Safaris, a responsible ecotourism and conservation company with private access to nearly all of southern Africa's finest wildlife areas. It is through these wilderness areas that we are able to offer guests a unique and life-changing experience. We are looking for highly motivated, energetic and dedicated individuals with a passion and proven experience in the aviation business field. The applicants will be based in Maun and should be prepared to travel into remote areas from time to time Specification PURPOSE OF THE JOB The Quality Manager is accountable for the full and effective control of the Wilderness Air Quality Management System by monitoring activity in the fields of flight operations, ground operations, aircraft maintenance, personnel check and training, so as to verify that the requirements of the Civil Aviation Regulations and the standards published in Company Operating Manuals are in fact being met, under the supervision of the relevant Wilderness Air Management personnel. BRIEF DESCRIPTION OF POSITION Ensuring that the Quality Assurance Programme is properly established, implemented and maintained. Monitoring compliance with, and the adequacy of, procedures required to ensure safe operational practices and airworthy aeroplanes. Verifying, by monitoring activity in the fields of flight operations, maintenance, crew training and ground operations, that the standards required by the Authority, and any additional requirements defined by the operator, are being carried out under the supervision of the relevant Nominated Post-holders. Administering and controlling the Company Operating manuals. Representing the Company during external audits. This is an office based, non-flying position. Requirements REQUIRED MINIMUM EDUCATION / TRAINING Recognised Aviation Quality Management Systems / Quality Assurance Management Certificate inclusive of Aviation Auditing, Recognised Safety Management Systems certificate, To posess or to have psossed a CPL or higher would be advantageous. COMPETENCIES At least 6 years in the aviation industry, Experience in multi-national and multi-cultural diversity, Exceptional knowledge of Civil Aviation Regulations, Broad operational knowledge and experience in the function of the organization including: management, airworthiness, ground operations, flight operations, check and training, air traffic management and aerodromes, Strong understanding of aviation risk and liability management, Sound knowledge of quality management principles and practices, Good written and verbal communication skills with well-developed interpersonal skills, Computer literacy, organizational ability and the ability to work unsupervised, Good analytical skills, Leadership skills and an authoritative approach, Worthy of respect from peers and management.

About Andela Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About the Role The operations associate must understand the company's mission, should posses strong data analysis skills.They should be professional, motivated, organized, courteous and reliable. They must also have a keen eye for process improvements. Duties & Responsibilities: Data organization and analysis Clean and organize raw data into usable formats. Craft dashboards for the department to be able to seamlessly and simply view, interpret, and make decisions based on historical data and emerging trends. Drive the production and distributions of weekly, monthly and quarterly operations reports/dashboards and communicate to supervisor. Keep track of all cost consumption areas e.g stationery Observe trends and report on usage and ways to make things better e.g space usage, meeting rooms usage,etc Support process documentation, process creation and process automation Any other duties as may be assigned by supervisor. Meals and kitchen support Gather feedback on meals; quantities, quality from kitchen staff and any issues arising. Liaise with the Kitchen stores and beverage by keeping track of their needs and supporting their requirements. Gather meals requests and share them with the kitchen staff. Transport Management Update transport usage and trends on a monthly basis on the Cost trackers and review usage per department per month Manage monthly invoicing and costs breakdown for each department. Workspace management Identify, communicate and share the space needs based on expected fellows and hires with facilities department. Ensure that meeting spaces are used efficiently and effectively. Ensure that all meeting rooms have the adequate resources as per the space. Work tool Support Monitor the allocation trend and report it to help plan for the projection needs. Customer Service Sending relevant comm’s/updates to the Andela employees . Exemplifying customer service traits to Andela employees this includes’ patience, understanding the needs of the employees and addressing them timely, responding to requests on a timely basis. Departmental Support Set up for departmental events Creating event budgets(upon request) Meal support during events, meetings Carry out workspace allocation for their teams And carry out other duties assigned Qualifications & Experience Two years of professional work experience preferably within operations. Creator of easily digestible dashboards and reports. Automation and standardisation of processes. Superior organizational skills and detail orientation. Demonstrated prior experience with data in an operations environment. Fluency in English Bachelor’s degree in Business Administration or other related fields EPIC Values Alignment Demonstrable commitment to the learning & development of people and technology The ability to learn new things fast enough to amaze your friends and family Interested? If the above sounds like an exciting role to you, please tell us why you believe you’re a good fit and we’ll be in touch. Benefits & Compensation Full-time compensation Full medical coverage Breakfast, lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About Andela Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, and Kampala, Andela is catalysing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About the Role As Andela’s Manager of Expansion Strategy, you will play a vital role in implementing Andela’s growth strategy through public and private partnerships as well as increasing the efficacy of Andela country office operations. Partnerships will be established with government, multilateral and bilateral donors, NGOs, foundations, and private entities including other technology firms that are focused on skills development and youth employment across the African continent. Country operations will be supported through cross-functional work that address binding growth constraints through relationship management in Abuja and project management in Lagos. These partnerships will either extend our ability to drive growth and impact or reduce the financial upfront investment required by Andela in new markets. Roles and Responsibilities: You understand that it will take a creative approach to build the growth pipeline necessary to accelerate Andela’s impact. You will have a breadth of established relationships with public sector stakeholders in Abuja. You are experienced in writing grant proposals, in managing a portfolio of funding opportunities - from inception to closing, to overseeing and conducting all communications with high level stakeholders who are critical to establishing partnerships in both the public and private sector. You understand effectively scaling impact will require cross departmental, cross-cultural mindset and close collaboration with our leadership teams to drive success and resolve pain points. You bring more than passion to your work: you are a world-class manager with exceptional operational expertise and demonstrated strong leadership skills. You have a strong curiosity, independence, flexibility, and enthusiasm. The Expansion Strategy Manager will be responsible for: Working with and reporting to Director of Expansion Strategy to advance partnership opportunities and execute strategies for engaging governments, bilateral and multilateral organizations, foundations and private entities including other technology companies in relevant countries. Working with the Country Director in Nigeria on operational barriers, opportunities and solutions as they relate to public sector stakeholder management. Executing strategies for engaging with governments, bilateral and multilateral organizations, foundations and private entities including other technology companies in new and existing countries to accelerate growth in existing Andela country offices and new potential Andela country offices. Identifying operational bottlenecks that can be resolved through effective external stakeholder management, especially as it relates to the public sector. Writing compelling proposals for Andela to partner with governments, bilateral and multilateral organizations, foundations and private entities including other technology companies in new and existing Andela countries. Developing budgets for both potential public and private partnerships around Andela operations. Maintaining relationships with governments, bilateral and multilateral organizations, foundations and private entities including other technology companies in order to grow Andela’s ability to expand to and grow in selected countries. Identifying and creating opportunities for Andela to raise awareness of its impact and investment proposition with key governments, bilateral and multilateral organisations, foundations and private entities including other technology companies at meetings and/or conferences. Qualifications: 10+ years experience in related field or environment developing and driving public and private partnerships. Demonstrated ability to support business operations in a high-growth organization. Demonstrated ability to successfully acquire funds through grant proposal writing. Demonstrated ability to build and scale impact driven initiatives. Self-driven and able to work independently yet collaboratively with a remote and distributed team. Ability to frequently travel internationally. Strong project management and organizational skills, including the ability to manage multiple priorities in a complex environment. Bachelor’s Degree required. EPIC Values Alignment Demonstrable commitment to the learning & development of people and technology The ability to learn new things fast enough to amaze your friends and family Interested? If the above sounds like an exciting role to you, please tell us why you believe you’re a good fit and we’ll be in touch. Benefits & Compensation Full-time compensation Full medical coverage Breakfast, lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Introduction Educor is the largest private education supplier in Southern Africa., managing 10 educational brands across its more than 60 campuses and sites in South Africa and internationally. As a Group we possess a rich heritage with brands that have been in existence for many years. Since our inception in 2008, Educor has evolved into an education giant offering face-to-face, distance and online learning. Our face to face brands include Damelin, CityVarsity, ICESA, Central Technical College and recently the Dermatech Training Institute. Distance brands include INTEC College, Damelin Correspondence College (DCC) and our higher-education distance brand, Lyceum. New additions to the Educor house of brands are our innovative and inspiring online brands, Damelin Online and CityVarsity Online. These brands remain the cornerstone of the Educor stable. Specification The job We are looking for an individual to further develop and execute on the company strategy. The general manager is someone who problem solves with the team onsite/ the tenants and together with them strives to continuously improve the customer experience and day to day operations. As the general manager, you will need to build and maintain strong relations with key stakeholders in our ecosystem. This role will also include community management within the space. The job candidate we seek You are a creative, innovative, network orientated, organized leader, who takes pride in seeing things run smoothly and efficiently. You go out of your way to make sure our tenants are not just happy, but inspired and enabled beyond their expectations within a workspace. You provide the highest standards of excellence but also have fun with your job, and bring an enthusiasm, dedication and a collaborative spirit to build and maintain office spaces that facilitate cutting edge innovation and empowering networking opportunities. As everywhere, problems arise and mistakes happen, which you solve speedily and with sensitivity. You will control the budgets and associated costs, manage outsourced teams, and will be responsible for all aspects of the operational and strategic facilities management services. You will also build strong and enduring relationships. You provide energetic hospitality and work with the Ops team to ensure that all facilities run smoothly, to constantly make our shared spaces a great place to come to work everyday. Responsibilities Marketing and Sales: Generating leads, Marketing Strategy planning and execution, providing on-site tours and Closing tenant leads; as well as maintaining tenants. Digital Marketing: Social Media and Digital strategies Technology: Website and App optimization and monitoring as well as all overseeing systems onsite. Finance: Create and run budget. Collections process and ensuring tenants pay on time. Offering: Responsible for the compnay package offering and must understand pricing strategies. The liaison with vendors for the packages must also be concluded by the general manager. Operations: Play a pivotal role in facility service operations including coordination, capacity and space planning, and implementation of new processes and procedures. Collaborate with various partners and cross functional teams to ensure an efficient, productive integration for such things as office moves, expansion, vendor management, information transfers, data analysis, new program implementation and related activities. Hospitality: Driving 5-Star hospitality service through all areas and catering to tenants needs. Team: Support and drive team performance. Responsible for the organisational structure and hiring of future team members. Facilities and budget: Create budgets, oversee property management and vendor service contracts. Must have a strong financial background. Service providers: Manage outsourced programs that help to maintain day-to-day operations and amenities. Act as the 'on-site' liaison and be responsible for managing vendor service, purchase orders, space planning, etc. Maintenance: Assist in developing organizational strategies and directly manage and drive all facility related projects, improvements, facility expansions and relocations. Space development: Ensure the ops team performs their duties: Manage refurbishment, renovations and office moves and site maintenance; plan for future development in line with strategic business objectives. Community Management: Manage tenants expectations, network tenants with each other, monitor tenants progress and financial success, create and host events and networking opportunities for tenants Requirements Qualifications/Experience Minimum qualifications: B.Com or business associated degree 3 Years' experience in developing and managing budgets (e.g., capital budget justification) with financial acumen, contract management, and purchasing skills. Marketing and sales experience Experience with serviced office space and sales favourable. Preferred qualifications: Experience in a combination of facilities management, hospitality and office/co-working management equivalent experience. Knowledge of leases, space planning and office moves, in order to meet the business needs of individual field offices. Ability to handle multiple requests, work effectively in a fast-paced environment, and to be responsive to customer requests/service issues. Team player and team management skills. Excellent stakeholder management skills with the ability to remain calm while managing crisis issues and communications.

Introduction To coach and develop a team of Insurance sales who are registered FAIS representatives performing execution of Sales to meet and exceed set targets through consistent application of the performance management policy and consistent call evaluation sessions. To drive the operational objectives of the channel by adherence to policy and procedure and ensuring an energetic and enthusiastic sales workforce and culture. Specification TECHNICAL COMPETENCIES: Change Leadership -The knowledge and skills required to develop, implement and manage a change management framework and process. Client Sales - Encourages increased sales through positive client interactions. General Administration Skills - Demonstrates sound general office administration. Identifies and organises resources needed to accomplish tasks; manages time effectively. Risk Management - Demonstrates the ability to identify, mitigate and manage general and industry specific Risk within the responsibility area. Fraud Management (incl AML) - Demonstrates the ability to identify and manage fraud as it pertains to the relevant industries. Industry Specific Knowledge (i.e. banking, insurance) - Demonstrates the business acumen required to function successfully within the industry, specific to the role filled. Language proficiency: English - Communicates clearly and concisely in English. This includes both the verbal and written mediums. Language proficiency: Local - Communicates clearly and concisely in any additional required language. This includes both the verbal and written mediums. Products & Services (specific to product) - Demonstrates an in-depth knowledge of the organization specific services and products. Discourses clearly and easily on all products. Sales Skills (persuasive selling) - Demonstrate the knowledge, skill and ability to engage in persuasive selling through client engagement with a focus on closing sales and meeting set sales targets. Specific Operations (policies, processes and procedures) - Demonstrates the ability to implement all organizational operational activities. Specific Regulatory Parameters (industry & country related) - Demonstrates ability to implement, maintain and manage all regulatory requirements of the specific industry. Report Compilation - Demonstrate the ability to plan and draft meaningful reports that require submission. Ensure that the reports will contain commentary and input that will add value to the target audience. KEY PERFORMANCE AREAS: STRATEGIC INITIATIVES To be the preferred channel that gives life to multiple business strategies in a centralised and controlled environment. Contributing to the achievement of call centre targets and efficiencies by delivering on all conversion KPI's OPERATIONAL Ensuring that representatives do not furnish clients with advice Ensuring that execution of sales practices and techniques employed by the representative are not misleading, false or inappropriate to the expected target clients or will not result in unfair outcomes for clients Ensure that representatives do not deviate from the script or supplement the script with content not approved as contemplated in reviews Assisting with monitoring the adequacy and efficiency of controls and quality assurance processes in relation to the execution of sales Ensuring that all staff within the team perform to the best of their abilities, in terms of execution of Sales, talk time, Quality, conversion KPI's with adherence to all policies and procedures. Ensuring consistent coaching and mentoring of staff Leading a culture of sales excellence in terms of the sales process Meeting customer expectations through service excellence. Ability to work additional hours and weekends when required to ensure targets are achieved STAKEHOLDER ENGAGEMENT Ensure frequent, professional and value-added engagement with all agents ensuring they provide a key focus on customer needs and delivering on responsible and ethical product sales Ensure adequate compliance reporting on trends and applicable interventions regarding non-conformance and script non-adherence. Requirements MINIMUM REQUIREMENTS: 2 years' experience in a sales outbound Call Centre role in Financial Services 1 year experience in an outbound Call Centre Supervisory role Computer Literacy: MS Office DESIRED/ PREFERRED REQUIREMENTS: 2 year's insurance experience in Category I, Long-term Insurance or Short Term Personal Lines products would be beneficial. Experience and knowledge of the following legislation Financial Advisory and Intermediary Services Act Long Term Insurance Act Treating Customers Fairly principles MINIMUM QUALIFICATIONS: Matric certificate or equivalent NQF L4 qualification Meets FAIS fit and proper requirements DESIRED/ PREFERRED REQUIREMENTS: Financial Services Related FSCA recognised and approved qualification on NQF level 5 RE5 for Representatives

Introduction To contribute to Bayport Financial Services growth and profitability through the provision of quality customer service and sales in respect of all Bayport products; including the understanding of customer needs, the communication of product features and benefits and the effective follow-up and building of the client relationship. Specification COMPETENCIES: Demonstrates the ability to make business and general mathematical calculations Demonstrate the skills to review and assess a customer's relationship and experience associated with the company's pre-sale, mid-sale and post-sale product/service interaction and quality. The ability to converse with others. This can be done via the spoken or written word. The ability to identify and appropriately react to voice modulation, tempo and emotion. Body language also plays a critical role in face-to-face communication Demonstrate the ability to plan, design and implement continuous improvement feedback processes. Ensure action against all relevant recommendations. Demonstrate the capacity to Identify and understand issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences. Demonstrate the ability to implement and / or manage the organisation's document handling process. To ensure that the documents are handled efficiently with no loss of critical components. Ensure that all SLA's are met. Demonstrate the ability to manage and maintain the infrastructure and or platforms that support day to day business operations. In addition demonstrate the ability to optimise and improve these to optimise Business operations. The ability to exhibit the behaviours and decision making ability associated with operational thinking. This includes thinking around efficiency, effectiveness, quality and cost. The ability to manage all activities associated with the origination of new clients. This includes adhering to SLA's, client satisfaction and other related processes. Demonstrate the capacity to develop strategies for planning and organising individual and team activities/resources in order to achieve personal, and organisational goals. The ability to implement a process that forces the individual to constantly and consistently check the quality of the work outputs undertaken. It includes self -checks and the checking of others work. Demonstrate the ability to plan and draft meaningful reports that require submission. Ensure that the reports will contain commentary and input that will add value to the target audience. Demonstrate the ability to plan, implement and manage all processes that facilitate good client service. Ensure that all processes have a positive impact on client experience. KEY PERFORMANCE AREAS: STRATEGIC INITIATIVES Provide input and feedback on sales strategies as outlined by the business OPERATIONAL Meets monthly sales set targets on all products. Carry out a competitor research to keep up to date with competitor activities and possible opportunities. Do field marketing in order to find new clients and generate business. Escalate all unresolved client queries to Branch Manager. Follow up on client leads to generate business. Meets collections and arrears targets in terms of lending products. Capturing of data. Ensure that all reports and information required is submitted as per set deadlines. Assists in ensuring that the branch is in compliance with legislation set forth by the National Credit Union Administration and Bayport policies. Ensure that all processes and administration are auctioned according to company guidelines and take corrective action to report and highlight all risk areas to relevant stakeholders. Delivering results and meeting customer expectations. Planning & Organising. Ensure that all fraud related cases are reported to forensics. Ensure that all client's needs are attended to when they come to the branch. Provide excellent client service and build sustainable relationships that enhances the Bayport brand. Working with people. Adhering to Principles and Values. Educates clients on responsible use of credit and effective money management. Requirements EDUCATION Matric and / or equivalent qualifications MINIMUM REQUIREMENTS Financial industry knowledge and 2 years working experience 3 - 5 years sales experience

Introduction The main purpose of the roll is to execute the tyre strategy and ensure the effective stripping and fitment of tyres according to company standards. Specification 1. Verify the stock balances on the Tyre system daily and maintain strict control over all tyre stock, ensuring correct stock levels are available. 2. Complete a stock sheet daily. 3. Verify that all job cards completed corresponds with the tyre system, and investigate deviations. 4. Receive tyre stock from suppliers 5. Ensure vehicle surveys are conducted daily and relevant data captured accurately onto system, and assist as required. 6. Ensure all survey outcomes are executed prior to finalization of vehicle survey, and assist as required. 7. Send tyres to factories for retreading. 8. Maintain working areas and Tyre holding bay in a clean and tidy manner 9. Maintain inventory store in orderly fashion, and sort tyres on a daily basis 10. Ensure compliance to health, safety, statutory, industry and customer requirements 11. Ad Hoc duties as required Requirements Matric/ Grade 12 with Mathematics and English Minimum 2 years' experience in a similar role within a transport workshop environment Driver's license. Have a valid COF (Certificate of Fitness) Knowledge of the tyre industry Demonstrates an intermediate technical aptitude and ability Understand instructions Communicate effectively

Introduction A EP Management & Consultancy Services esta a contratar um Program Officer / Public Relations, para Trabalhar em Maputo, para o seu cliente que é uma ONG que está no ramo agrícola. Specification 1.Public Relations (1)Communication with media Establish and maintain a good relationship with journalists/mass media to publicize Company activities in Mozambique Prepare Company press releases in consultation with the program officers and send them to mass media whenever Company organizes events, and invite them to the events as well as share event schedule in advance. Send Company press releases to mass media periodically in order to publicize Company ordinary activities Respond to media/journalists about misinformation on Company projects, and publicize the correct information (2)Compilation of PR information Translate articles related to Company projects and/or other development-related issues on newspapers/TVs/radios/journals into English and make an analysis to report to the Company Headquarters in Japan every week Translate any important articles related to Nacala Corridor development on newspapers/TVs/radios/journals into English Organize and/or participate in PR events and media tours (3)Preparation of materials for PR Create PR materials (calendar, notice boards along roads, banners of projects and activities, photo panels, exhibition at the reception, etc) Edit and write articles on newsletters (once per three months), Company website (website of the Company Mozambique office, facebook, etc) on Company projects in Portuguese and publish them (4)Others Make a proposal of PR activities for Company in general 2.Program and project management in the following sectors under the instruction of Japanese and senior Mozambican staff Investment promotion Urban and corridor development planning Implementation of on-going projects including necessary coordination with Mozambican institutions, development partners, Company HQs and Japanese experts/consultants as well as logistical arrangements and paper works Formulation and planning of new projects Knowledge management including participation in the sector meetings and elaboration of report in Portuguese and English Requirements University graduate or equivalent Having related work experience or related study career Less than 35 years old at the end of year 2017 Having high English and Portuguese proficiency (reading, writing and speaking) Having good computer skills (Word, Excel, PowerPoint) Being able to work flexibly such as overtime working and business trip

About Andela Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About the Role Andela is hiring a Director of Operations, a seasoned professional who is passionate about building the next generation of technology and business leaders in Africa. The successful candidate will be responsible for executing on strategy, addressing daily issues, supervising staff at multiple levels, and following up on out-of-sync metrics that arise. Areas of concentration will be around General Operations, Facilities Management, Procurement, Security, Kitchen, hiring/growth and issue resolution. There will also be a level of oversight on both Guest Relations & Travel and I.T. operations, even though these areas of the organization have a level of centralization across all global locations. You bring more than passion to the role: you are a world-class leader with exceptional operational expertise and demonstrated strong leadership skills. You’re an expert in building and managing complex operations and developing the processes necessary for scale. You know how to think – and act – big, while holding a strong moral compass in everything you do. Responsibilities Your day-to-day would have you: Lead all operational elements of Andela Kenya Lead the running of all operational aspects of the business in Kenya Optimize current operational activities and make adjustment based on learnings Oversee the facilities and real estate team, including both office and residential properties to ensure safety and security across multiple locations Manage and track daily/weekly metrics from all aspects of the business functions in his/her docket Develop and keep highly informative business reports for use by both the Country Director, and global leadership to have a pretty accurate idea on the state of the business at any given time Develop and maintain highly detailed budgets and timely financial projections Complete quarterly (or more) financial and operational reviews and reports Provide Strong Operational Support Provide operational support to all other divisions within Andela as they would require Oversee the building and/or continuous improvement of operational SLAs between the central operations and departmental operations to help them achieve their goals effectively Lead ways to automate and reduce time spent on operational tasks across the business Build strong processes and systems Maintain and create highly-structured processes and systems that both rely on and produce data that helps drive business decisions Maintain and improve “playbooks,” detailed manuals that document all relevant parts of the Andela operating model; continually update and improve manuals in preparation for supporting other teams Collaborate with the Country Director to Combine in-depth operational analysis with hands-on learning to drive improvements across different parts of our process Manage, coach and mentor a strong team Manage all operations staff members including facilities, logistics, and other cross-functional teams Make sure that all functional areas and team leads in those functional areas have objectives and trackable metrics that are reported weekly Establish and maintain a highly capable management team for each department and monitors their performance against Business Unit goals. Provide structured evaluations of employee performance at least twice a year Suggest and create job descriptions, screen candidates and make recommendations for any needed roles in addition to existing team Project Management Define and execute multiple time-sensitive, large-scale projects to meet business objectives in defined time frames Anticipate potential bottlenecks, provide innovative solutions to troubleshoot challenges, and balance business needs with technical constraints Support expansion to other locations in Kenya and across Africa Make recommendations to Andela leadership about what’s needed in setting up operations for future locations in your region Be part of a larger team to design and execute Andela’s growth strategy Leadership Sit in the Kenya Leadership team (NX) and contribute to the strategic direction that will help meet the country goals and objectives. Influence key leaders and stakeholders recommendations on strategic organizational issues. Act as second in command in absence of the Country Director. Qualifications The key attributes for this role are: Strategic Thinking. You have a strong ability to think strategically and plan for the future. You are able to assess trade-offs, risks, opportunities, and can see the big picture clearly even while getting through the day to day hurdles. Operational Excellence. Whether in building your own company or previous experience working in operations at a company, you demonstrated expertise in designing and managing processes for scale, managing budgets, and building lasting systems for strong personnel management. Demonstrated ability to build and scale organizations or initiatives. You are entrepreneurial and creative, eager to find ways to develop talent, build a team, and set up a business for scale. You have strong business skills and will be comfortable engaging multiple teams who are core to the success of Andela. You have a natural ability to work across borders to connect with our global team to help scale our operations in Kenya and around the world. Team building and cross-cultural skills . You should have significant experience leading strong teams; and you should be an expert at working with diverse groups of learners. It is also important that you have a demonstrated understanding of what it takes to build high performance teams and a best in class operations department. A deep commitment to our mission. We are looking for a leader with evidence of curiosity, and a deep commitment to lifelong learning. You will have demonstrated an ability and interest in creating large-scale change and impact. This could be seen through your involvement in building organizations, companies or non-profits and developing talent in some area that is meaningful to you. Ideal candidates for this role will have: At least 7-10 years experience in operations with 3 of those being in Management. Experience managing operations, including detailed budgeting and reporting, in a complex environment Proven experience establishing, implementing, and executing operational process in a ever-changing company Experience developing and managing a culture of continuous learning and improvement Experience managing and coordinating teams to deliver on a tight schedule Work and living experience in emerging markets, particularly in Kenya or elsewhere in Africa Record of strong academic performance from a leading undergraduate and, if attended, graduate institution Experience at start-ups a plus, but not required EPIC Values Alignment Demonstrable commitment to the learning & development of people and technology The ability to learn new things fast enough to amaze your friends and family Interested? If the above sounds like an exciting role to you, please tell us why you believe you’re a good fit and we’ll be in touch. Benefits & Compensation Full-time compensation Full medical coverage Breakfast, lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. At Andela, we outcompete through diversity. We know that our strengths lies in the multiplicity of talents, perspectives, backgrounds & orientations resident in our community and we take pride in that. Andela is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices. Andela provides equal employment opportunities and workplace to all employees and applicants without regard to factors including but not limited to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy (including breastfeeding), genetic information, HIV/AIDS or any other medical status, family or parental status, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. This commitment applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Our policies expressly prohibit any form of harassment and/or discrimination as stated above. Andela is home for all, come as you are.

Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About this role: Andela is seeking a Director of Staffing to help build and lead a robust staffing function that can match our developers’ skillset with our partners’ engineering needs in a consultative approach, as we continue to scale. Our partners today range from small businesses to Fortune 500 companies. CTOs and engineering leaders at these organizations supplement their teams with Andela developers who range in background, technical expertise and seniority. Effectively matching the best technical teams for our partners’ needs is at the crux of our value proposition. This position requires a motivated self-starter with an engineering and product background as well as experience in operations. He or she must be able to work comfortably in a less structured role, drive initiatives from start to finish, and can work effectively at all levels of the organization across Andela’s uniquely cross-cultural environment. This individual will manage a team of 7-10 Andelans, who currently focus on understanding prospects and partners’ technical needs pre-sales, staffing engagements, and providing operational support. Responsibilities: You will own staffing logistics, from a consultative, pre-sales technical assessment to the kick off call, on all engagements (new and upsells) You will continue to build and optimize scalable, data-driven matchmaking process You will ensure we have the right technology for scaling staffing by automating as much as possible You will provide visibility into forecasted supply and prioritized staffing queue to a cross-functional group of stakeholders, including individuals in sales, customer success and developer manager roles You will work with pre-sales, solutions architect team to understand the needs of the partner, any risks, and what is needed to make their ideal suggested solution a reality, taking into account any supply constraints When inventory is unavailable, manage staffing specialists to provide a game plan with the next best option, potential ramp options and time frame for a partner’s proposal You will ensure staffing teams have a deep understanding of developers currently available, including their technical skillset, prior industry experience, and growth desires You will represent staffing team’s voice to Technology Product, Engineering, Talent and Product Marketing teams to ensure team’s needs are being met and we have a scalable staffing solution in place Success Metrics: 85% adherence to time to launch SLA 0% gross churn in first 90 days of new business engagement or upsell Qualifications: 3+ years of direct management experience, preferably in a marketplace or consulting environment 5+ years in product, engineering or sales engineering management Previous experience in a partner-facing role Data and solutions-oriented mindset Thrives in ambiguity and is a self-starter with an aptitude for defining new processes, and building new teams [i.e. Entrepreneurial - has done this before but is ready to get their hands dirty]

Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About this role: Andela is seeking a Director of Staffing to help build and lead a robust staffing function that can match our developers’ skillset with our partners’ engineering needs in a consultative approach, as we continue to scale. Our partners today range from small businesses to Fortune 500 companies. CTOs and engineering leaders at these organizations supplement their teams with Andela developers who range in background, technical expertise and seniority. Effectively matching the best technical teams for our partners’ needs is at the crux of our value proposition. This position requires a motivated self-starter with an engineering and product background as well as experience in operations. He or she must be able to work comfortably in a less structured role, drive initiatives from start to finish, and can work effectively at all levels of the organization across Andela’s uniquely cross-cultural environment. This individual will manage a team of 7-10 Andelans, who currently focus on understanding prospects and partners’ technical needs pre-sales, staffing engagements, and providing operational support. Responsibilities: You will own staffing logistics, from a consultative, pre-sales technical assessment to the kick off call, on all engagements (new and upsells) You will continue to build and optimize scalable, data-driven matchmaking process You will ensure we have the right technology for scaling staffing by automating as much as possible You will provide visibility into forecasted supply and prioritized staffing queue to a cross-functional group of stakeholders, including individuals in sales, customer success and developer manager roles You will work with pre-sales, solutions architect team to understand the needs of the partner, any risks, and what is needed to make their ideal suggested solution a reality, taking into account any supply constraints When inventory is unavailable, manage staffing specialists to provide a game plan with the next best option, potential ramp options and time frame for a partner’s proposal You will ensure staffing teams have a deep understanding of developers currently available, including their technical skillset, prior industry experience, and growth desires You will represent staffing team’s voice to Technology Product, Engineering, Talent and Product Marketing teams to ensure team’s needs are being met and we have a scalable staffing solution in place Success Metrics: 85% adherence to time to launch SLA 0% gross churn in first 90 days of new business engagement or upsell Qualifications: 3+ years of direct management experience, preferably in a marketplace or consulting environment 5+ years in product, engineering or sales engineering management Previous experience in a partner-facing role Data and solutions-oriented mindset Thrives in ambiguity and is a self-starter with an aptitude for defining new processes, and building new teams [i.e. Entrepreneurial - has done this before but is ready to get their hands dirty]

Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About this role: Andela is seeking a Director of Staffing to help build and lead a robust staffing function that can match our developers’ skillset with our partners’ engineering needs in a consultative approach, as we continue to scale. Our partners today range from small businesses to Fortune 500 companies. CTOs and engineering leaders at these organizations supplement their teams with Andela developers who range in background, technical expertise and seniority. Effectively matching the best technical teams for our partners’ needs is at the crux of our value proposition. This position requires a motivated self-starter with an engineering and product background as well as experience in operations. He or she must be able to work comfortably in a less structured role, drive initiatives from start to finish, and can work effectively at all levels of the organization across Andela’s uniquely cross-cultural environment. This individual will manage a team of 7-10 Andelans, who currently focus on understanding prospects and partners’ technical needs pre-sales, staffing engagements, and providing operational support. Responsibilities: You will own staffing logistics, from a consultative, pre-sales technical assessment to the kick off call, on all engagements (new and upsells) You will continue to build and optimize scalable, data-driven matchmaking process You will ensure we have the right technology for scaling staffing by automating as much as possible You will provide visibility into forecasted supply and prioritized staffing queue to a cross-functional group of stakeholders, including individuals in sales, customer success and developer manager roles You will work with pre-sales, solutions architect team to understand the needs of the partner, any risks, and what is needed to make their ideal suggested solution a reality, taking into account any supply constraints When inventory is unavailable, manage staffing specialists to provide a game plan with the next best option, potential ramp options and time frame for a partner’s proposal You will ensure staffing teams have a deep understanding of developers currently available, including their technical skillset, prior industry experience, and growth desires You will represent staffing team’s voice to Technology Product, Engineering, Talent and Product Marketing teams to ensure team’s needs are being met and we have a scalable staffing solution in place Success Metrics: 85% adherence to time to launch SLA 0% gross churn in first 90 days of new business engagement or upsell Qualifications: 3+ years of direct management experience, preferably in a marketplace or consulting environment 5+ years in product, engineering or sales engineering management Previous experience in a partner-facing role Data and solutions-oriented mindset Thrives in ambiguity and is a self-starter with an aptitude for defining new processes, and building new teams [i.e. Entrepreneurial - has done this before but is ready to get their hands dirty]

Introduction AVBOB, AFRICA'S LARGEST MUTUAL ASSURANCE SOCIETY PROVIDING A ONE- STOP FUNERAL INSURANCE AND BURIAL SOLUTION, HAS A VACANCY FOR: DISTRICT MANAGER- PORT SHEPSTONE The above-mentioned positions exists at the Port Shepstone Area office and will report to the Area manager: Port Shepstone. The above incubent will be responsible to ensure the effective management of a team of insurance representatives in order to achieve business objectives. Specification RESPONSIBILITIES INCLUDE: Recruit high quality representatives timeously and accurately Ensure that appointed representatives are adequately trained Manage a team of insurance representatives optimally Ensure that the set insurance sales targets are reached Ensure and monitor compliance with respect to FAIS/FICA/LTIA and all other relevant legislation Risk management Develop and expand markets Requirements QUALIFICATIONS REQUIRED FOR THE POSITION: Grade 12 A suitable industry entry qualification within the requirements of the Financial Services Board Comply with FAIS legislation for registration as Fit and Proper individuals: Applicants who entered the industry as follows: From years 2004 - 2007 requires 30 credits on NQF 4 obtained by 31 December 2009. From years 2008 - 2009 requires 30 credits or 60 credits on NQF 4 obtained by 31 December 2011 or full FAIS recognised qualification obtained by 31 December 2013 All those appointed in the industry from the year 2010 onwards require a full FAIS recognised qualification Clear ITC Clear criminal record RE5 certificate RE1 will be an advantage Drivers' license, own reliable transport and cell phone EXPERIENCE REQUIRED FOR THE POSITION: Proven success in the Marketing of Life Assurance for at least three years SKILLS REQUIRED FOR THE POSITION: Administration skills Computer skills Good interpersonal skills and communication skills Time management skills

Introduction The Transformation Programme Manager contributes to the organisational goals by managing and sustaining the successful end-to-end planning, implementation and delivery of TIH transformation initiatives. As well as demonstrate that the programme/s achieves the impact/benefits intended. Specification Coordinate internal resources and third parties/vendors for the flawless execution of programmes. Ensure that programme outcomes are delivered on-time, within scope and within budget. Assist in the definition of programme scope and objectives, involving all relevant stakeholders and ensuring technical feasibility. Develop a detailed project plan to monitor and track progress of transformation programmes. Establish and manage the relationship with the clients and all stakeholders. Perform risk management to minimize potential risks. Create and maintain comprehensive programme documentation. Track programmes performance, specifically to analyze the successful completion of short and long-term goals using appropriate tools and techniques. Develop process maps for various transformation programmes. Requirements Essential: 2 to 4 years working experience in the related field Desirabe: Bachelor's Degree in appropriate field of study or equivalent work experience •Project Management experience

Introduction To ensure the smooth running of the allocated Sales Unit by compiling and implementing sales, marketing and promotional plans. Positively manage performance of all agents, as to meet and exceed sales targets, thereby ensuring growth and service delivery according to Bayport Financial Services business and operational strategy. Manage the relationship between the branch manager and agents. Specification Demonstrate the skills to review and assess a customer's relationship and experience associated with the company's pre-sale, mid-sale and post-sale product/service interaction and quality. The ability to converse with others. This can be done via the spoken or written word. The ability to identify and appropriately react to voice modulation, tempo and emotion. Body language also plays a critical role in face-to-face communication. Demonstrate the ability to plan, design and implement continuous improvement feedback processes. Ensure action against all relevant recommendations The ability to plan and implement the targeted development of staff and others within the Organisation. Demonstrate the ability to implement and / or manage the Organisations document handling process. To ensure that the documents are handled efficiently with no loss of critical components. Ensure that all SLA's are met. The ability to plan, implement and manage a facilities management policy and associated processes. This includes ensuring maintenance of assets. Demonstrate the ability to manage and maintain the infrastructure and or platforms that support day to day business operations. In addition demonstrate the ability to optimise and improve these to optimise Business operations. The ability to exhibit the behaviours and decision making ability associated with operational thinking. This includes thinking around efficiency, effectiveness, quality and cost. Through direct observation be able to monitor and direct operational performance. Demonstrate the requisite knowledge and savvy of the Organisation. The hierarchy structures and implicate communication channels. The ability to navigate the Organisational matrix. The ability to manage all activities associated with the origination of new clients. This includes adhering to SLA's, client satisfaction and other related processes. The ability to implement a process that forces the individual to constantly and consistently check the quality of the work outputs undertaken. It includes self -checks and the checking of others work. Demonstrate the ability to plan and draft meaningful reports that require submission. Ensure that the reports will contain commentary and input that will add value to the target audience. Demonstrate the ability to plan, implement and manage all processes that facilitate good client service. Ensure that all processes have a positive impact on client experience The ability to oversee the planning and control of resources across a value chain or business unit. This includes physical resources required to perform operations. As well as all staff and management. Requirements MINIMUM QUALIFICATIONS Matric and / or equivalent qualification EXPERIENCE AND KNOWLEDGE MINIMUM REQUIREMENTS Qualification in sales / marketing or management (certificate/ diploma) or 1 year sales experience 1 year in management or team leader role DESIRED REQUIREMENTS Direct marketing experience an advantage OTHER REQUIREMENTS Team Player Energetic and Enthusiastic

Introduction Botswana Ash (Pty) Ltd is a Soda Ash and Salt producing Company situated at Sua Pan in Botswana, approximately 180 km by tarred road northwest of Francistown. The Company employs over 500 employees of which close to 300 are unionised. Employees and their families live in Sowa Town, about 20 km from the plant site. The town boasts of recreational facilities, which include restaurant, tennis, squash, swimming and golf. There is also an excellent English medium pre-primary, primary and secondary school as well as public primary and junior secondary schools. Applications are invited from suitably qualified candidates for the position of Assistant Accountant. Specification To supervise sectional activities to ensure accurate, timely and efficient recording of accounting information in accordance with policies, procedures, targets and work schedules. The key tasks include but not limited to; 1. Cash management 2. Accounts payables 3. Accounts receivables 4. Compliance 5. Payroll 6. Asset accounting 7. General ledger management 8. Costing Requirements Education: Bachelor of Accounting, Finance or AAT Experience: A minimum of three (3) years post qualification experience in an accounting environment, of which at least one (1) year should have been at a supervisory position. Pre- Appointment Training: Computer Literacy, Supervisory development, Microsoft Office Suite, Accounting packages. Progress (level 1) towards professional accounting qualification (ACCA Part qualified F1-F9 completion, CIMA part qualification must have completed managerial stage E2, F2, P2, BICA part qualification, must have completed Professional stage)

Introduction ENEWS CHANNEL AFRICA: SOUTH AFRICA'S MOST WATCHED TV NEWS CHANNEL. eNCA is South Africa's most trusted independent TV and online news brand. It launched on June 1st, 2008 to become the country's first 24-hour television news service. Specification Reporting to the Manager: Technical Operations. The Server/VT Operator is responsible for all video play-out and recordings for transmission. 1.Media Playout Ensuring that the server play out and the Cinedeck backup system is tested prior to the start of broadcast and if any fault is found, to report it to engineering/IT and alert the TD. The Loading and playing out of inserts/programs off server as well as the backup system. Ensuring inserts/programs is line-up correctly server according to the play list. Alerting the TD of any irregularities regarding the play list. Monitoring and adjusting video levels. Monitoring audio levels. Operate media play out systems. Selecting required shots for screen grabs or story headers. 2.Editing/Broadcasting Calculating duration of shots and giving count downs. Digitizing. Execute master recordings (shadow recordings). Inserting, pick up and assembling editing. Making a play list for transmission. Key Performance Indicators : Ability to work in and to demonstrate a flexible approach in a fast changing and sometimes pressurised environment, working to high standards and tight deadlines Demonstrates craft and operational aptitude alongside great team-working whilst taking personal responsibility to get things done and content to air. Prepared to embrace a learning environment - eager to seek out opportunities to expand knowledge of the role through both formal training and other experiences. Effective communicator - interprets sympathetically the requirements of programme-makers and is able to tactfully suggest alternatives. Excellent team worker - participates fully in contributing to the team's decisions; flexible and proactive in taking on the roles required. Demonstrates awareness of the business and the pressures on each individual to be as cost-effective as possible. Strives to provide the highest quality of work, both artistically and technically, whilst understanding and working within the limits imposed by available finance, resources and deadlines. Demonstrable interest in programme output. Requirements Education: Matric - Diploma/Degree in Film and Television Languages: Business English Experience: Minimum of 2 year television broadcast experience Specific Professional Competencies: Good communication skills Must be able to work in live and pre-record environment Must be able to work under pressure Proactive and organized Well organised (methodical) and disciplined Must be able to give attention to detail Able to work under pressure - multi task Able to take direction Able to work with crew and editorial staff Able to work in a digital environment Follow any instructions issued by the Head of Operations and or person delegated to do so. These may be standard or ad hoc instruction •Understanding of role players •Good Computer literacy and a good understanding of file structures •Able to troubleshoot •Good knowledge of sound and video signal •Able to work in a live and pre-record environment •Have understanding of broadcasting environment

Introduction Founded in 1912, Fraser Alexander has grown from humble beginnings to become a key player in the South African mining industry and in selected global locations. Fraser Alexander is a leading supplier of Mining services which include: Minerals Processing, Construction and Tailings. A solid and well respected brand in the mining services area is looking to attract key talents to add to its existing pool of highly sought after professionals. Specification This position exists to optimally manage a contract site within parameters e.g. SHEQ, production, maintenance and people management to achieve contract objectives. The incumbent will assume total responsibility for: Safety Management Ensure that the site is compliant to the Company's internal safety policies and procedures, is in accordance with legislative requirements and client requirements. Manage the enforcement of health and safety procedures in terms of training, communication structures and the provision of protective clothing and equipment. Coordinates and implements occupational health management programmes. Contract Management Interpret, implement and manage the contract. Liaise with client representatives regarding overall plant performance and quality standards. Manage the contract regarding volumes, quality and other specifications relevant to the final product and advise Senior Manager of any scope changes. Agree on month end quantities and ensure that invoices are submitted. Maintenance Management Ensure that the Company's/client's assets are maintained in a safe working condition and maintenance is managed cost-effectively. Manage critical spares and stock account and ensure that maintenance system is implemented and maintained. Managing the Team Select and appoint competent and passionate people, assign work, monitor performance, train and develop team members while creating a culture of high performance teams. Administration Complete all reports regarding safety, production, personnel, quality control and maintenance. Complete required ISO documents. Complete Incident/accident investigations. Maintain staff training records. Ensure disciplinary records are up to date. Generate personnel, financial, production and safety reports as required. Ensure all administration duties are performed to the Company's standards. Cost Control Manage and control budget as set by the contract. Manage the effective utilisation of the Company's/client's expenditures. Control and achieve site specific budget and manage overtime. Requirements QUALIFICATIONS Grade 12 A relevant tertiary qualification will be advantageous. EXPERIENCE 3-5 years applicable experience will be required. SKILLS, QUALITIES AND ABILITIES REQUIRED Strong negotiation skills. Financial and budgeting control skills. People management and motivational skills. Mentoring and Coaching skills. Good communication, conflict handling and interpersonal skills. Good quality control skills. Computer skills (MS Office). Strong problem solving and analytical skills. Project Management skills. Excellent networking skills.

Introduction Founded in 1912, Fraser Alexander has grown from humble beginnings to become a key player in the South African mining industry and in selected global locations. Fraser Alexander is a leading supplier of Mining services which include: Minerals Processing, Construction and Tailings. A solid and well respected brand in the mining services area is looking to attract key talents to add to its existing pool of highly sought after professionals. Specification This position exists to optimally manage a contract site within parameters e.g. SHEQ, production, maintenance and people management to achieve contract objectives. The incumbent will assume total responsibility for: Safety Management Ensure that the site is compliant to the Company's internal safety policies and procedures, is in accordance with legislative requirements and client requirements. Manage the enforcement of health and safety procedures in terms of training, communication structures and the provision of protective clothing and equipment. Coordinates and implements occupational health management programmes. Contract Management Interpret, implement and manage the contract. Liaise with client representatives regarding overall plant performance and quality standards. Manage the contract regarding volumes, quality and other specifications relevant to the final product and advise Senior Manager of any scope changes. Agree on month end quantities and ensure that invoices are submitted. Maintenance Management Ensure that the Company's/client's assets are maintained in a safe working condition and maintenance is managed cost-effectively. Manage critical spares and stock account and ensure that maintenance system is implemented and maintained. Managing the Team Select and appoint competent and passionate people, assign work, monitor performance, train and develop team members while creating a culture of high performance teams. Administration Complete all reports regarding safety, production, personnel, quality control and maintenance. Complete required ISO documents. Complete Incident/accident investigations. Maintain staff training records. Ensure disciplinary records are up to date. Generate personnel, financial, production and safety reports as required. Ensure all administration duties are performed to the Company's standards. Cost Control Manage and control budget as set by the contract. Manage the effective utilisation of the Company's/client's expenditures. Control and achieve site specific budget and manage overtime. Requirements QUALIFICATIONS Grade 12 A relevant tertiary qualification will be advantageous. EXPERIENCE 3-5 years applicable experience will be required. SKILLS, QUALITIES AND ABILITIES REQUIRED Strong negotiation skills. Financial and budgeting control skills. People management and motivational skills. Mentoring and Coaching skills. Good communication, conflict handling and interpersonal skills. Good quality control skills. Computer skills (MS Office). Strong problem solving and analytical skills. Project Management skills. Excellent networking skills.

Introduction ENEWS CHANNEL AFRICA: SOUTH AFRICA'S MOST WATCHED TV NEWS CHANNEL. eNCA is South Africa's most trusted independent TV and online news brand. It launched on June 1st, 2008 to become the country's first 24-hour television news service. Specification Reporting to the Manager: Technical Operations. The purpose of this role is to operate and flight created graphics in on-air or live production and pre-recorded environments. 1.Preparation Restarting the viz machine. Loading and testing the rundown. Ensuring that all the graphics elements are loaded. Ensuring all spelling for graphics are correct. Running on air tests when required. Checking all graphics before going to air. 2.Coordination Completing graphics requests using provided templates on the Graphic Computers, as per the required standards. Operating graphics play-out computers during live and pre-recorded programs. Building animations using template driven computer graphics. Typing in all titles, supers and credits. Key Performance Indicators: Ability to work in and to demonstrate a flexible approach in a fast changing and sometimes pressurised environment, working to high standards and tight deadlines Demonstrates craft and operational aptitude alongside great team-working whilst taking personal responsibility to get things done and content to air. Prepared to embrace a learning environment - eager to seek out opportunities to expand knowledge of the role through both formal training and other experiences. Effective communicator - interprets sympathetically the requirements of programme-makers and is able to tactfully suggest alternatives. Excellent team worker - participates fully in contributing to the team's decisions; flexible and proactive in taking on the roles required. Demonstrates awareness of the business and the pressures on each individual to be as cost-effective as possible. Strives to provide the highest quality of work, both artistically and technically, whilst understanding and working within the limits imposed by available finance, resources and deadlines. Demonstrable interest in programme output. Requirements Education: Matric - Diploma/Degree in Film and Television Languages: Business English Experience: Minimum of 2 year television broadcast experience Specific Professional Competencies: A working knowledge of the technical operations and functions of VizRt/Dalet Good communication skills Must be able to work in live and pre-record environment Must be able to work under pressure Proactive and organized Well organized (methodical) and disciplined Must pay attention to detail Able to work under pressure - multi task Able to take direction Able to work with crew and editorial staff Able to work in a digital environment Follow any instructions issued by the Head of Operations and or person delegated to do so. These may be standard or ad hoc instruction Understanding of role players Good Computer literacy and a good understanding of file structures •Able to troubleshoot •Good knowledge of sound and video signal •Able to work in a live and pre-record environment •Have understanding of broadcasting environment •Strong typing, spelling and grammatical skills in the English language. •Strong interpersonal and communication skills •Able to execute cleanly on air in a high stress, rapidly changing environment •Able to quickly trouble shoot

MAIN JOB PURPOSE: Professional sourcing of products/services meeting the specified needs of the Business to deliver Quality, Customer Service, Competitive Costs and Sustainability. JOB SUMMARY Support the Executive Procurement of materials/services Portfolios: Decides what to buy, where to buy, how to buy, when to buy Support the Development and implementation of strategies for procurement of respective material portfolios in 3rd Party Manufacturing (3PM) Follow market conditions, prepare price trends and formulate future markets trends for the business. Support the business with accurate price forecasting. Prepares information on purchase prices and conditions to enable proper budgeting and cash forecasting. Identify metrics, tools and process to optimize sourcing, supplier activities and efficiencies. Establish and deploy legal framework that supports and secures Unilever positions while sourcing products from 3PM. Work closely with the market procurement teams and Planning teams to support the launch of innovations and new product development Work closely with categories and suppliers to drive key initiatives such as Corporate Social Responsibility and Sustainable Sourcing. Initiate and drive complexity reduction projects (e.g. harmonization of specifications and suppliers) Delivery of the VIP program across all respective suppliers and geographies. Deliver the Operation Cash Flow and Working Capital plans across respective supplier’s base. Manage supply chain issues (e.g. crisis management). Measure and manage overall performance of suppliers Responsibilities: To Support, develop, implement and drive Unilever procurement strategies To assess, identify and select the appropriate supplier base that would meet the needs of the business To directly lead or co-ordinate large procurement projects him/herself as needed. To deliver cost savings based on sourcing strategies and compliance management. To continuously improve ways of working and optimize procurement activities. To handle complex and diverse customer, supplier or operational issues within generally defined practices and policies in selecting methods and techniques for obtaining solutions. To ensure the satisfaction of Unilever's internal customers with the services provided by the procurement organization To lead the rationalization of suppliers, materials and services that meet Unilever's business requirements To lead contract terms negotiation with suppliers to deliver competitive advantage. To support the collaboration with senior functional leaders to establish both short and long-term business objectives. To lead cross-functional initiatives and represent Unilever's interests in the management of external strategic relationships. In the context of Partner to Win, to identify, develop and manage strategic business relationships to enable implementation of the Unilever growth strategy, revenue achievement and new product development initiatives To support Unilever Sustainable Living Plan in the procurement of materials and services from third party manufacturers. Be the first point of contract for the business and drive business priorities into 3PM Procurement department in Home Care Category within Southern Africa Professional Skills: Strong negotiation skills. Well-developed communication skills. Strong financial acumen. Strong desire to deliver results. Bias for action. KEY REQUIREMENTS University or equivalent professional degree At least 3 -5 years’ experience in Procurement. MCIPS qualification is an added advantage. Experience on large-scale change management

Introduction AVBOB,AFRICA'S LARGEST MUTUAL ASSURANCE SOCIETY PROVIDING A ONE-STOP FUNERAL INSURANCE AND BURIAL SOLUTION,HAS A VACANCY FOR: DISTRICT MANAGER- GEORGE LIFE Specification RESPONSIBILITIES INCLUDE: Recruit high quality representatives timeously and accurately Ensure that appointed representatives are adequately trained Manage a team of insurance representatives optimally Ensure that the set insurance sales targets are reached Ensure and monitor compliance with respect to FAIS/FICA/LTIA and all other relevant legislation Risk management Develop and expand markets Requirements QUALIFICATIONS REQUIRED FOR THE POSITION: Grade 12 A suitable industry entry qualification within the requirements of the Financial Services Board Comply with FAIS legislation for registration as Fit and Proper individuals: Applicants who entered the industry as follows: From years 2004 - 2007 requires 30 credits on NQF 4 obtained by 31 December 2009. From years 2008 - 2009 requires 30 credits or 60 credits on NQF 4 obtained by 31 December 2011 or full FAIS recognised qualification obtained by 31 December 2013 All those appointed in the industry from the year 2010 onwards require a full FAIS recognised qualification Clear ITC Clear criminal record RE5 certificate RE1 will be an advantage Drivers' license, own reliable transport and cell phone EXPERIENCE REQUIRED FOR THE POSITION: Proven success in the Marketing of Life Assurance for at least three years SKILLS REQUIRED FOR THE POSITION: Administration skills Computer skills Good interpersonal skills and communication skills Time management skills

Introduction The main purpose of the job is to co-ordinate, control, track and communicate with drivers in order to ensure that cargo is delivered in line with company standards and requirements. Specification 1. Track and monitor routes of vehicles on the company internal tracking programme. 2. Ensure that the refuel processes and procedures are completed correctly for the designated vehicle fleet. 3. Issue loading numbers/ instructions to drivers and monitor loading and off-loading times. 4. Ensure delays are escalated. 5. Monitor driver adherence to the sleeping and stopping procedures of the company by issuing stop order numbers and confirming authorised stopping areas. 6. Conduct briefing and de-briefing sessions with drivers and ensure all documentation is verified. 7. Ensure effective and efficient communication to drivers by issuing special instructions, liaising between drivers and the workshop (services and breakdowns), responding to fleet alarms, handing over to the next shift, and escalating problems to the relevant manager. 8. Collect and capture loading, off-loading and trip information in accordance with relevant company policies and procedures. 9. Complete incident or accident documentation as and when required. 10. Generate relevant reports on daily basis (incl. sleeping report and yard report). Requirements Matric / Grade 12 Diploma in transport management will be advantageous 2 years' experience in a transport environment Driver's license required Must be able to work shifts Knowledge of NBCRFLI Main Agreement Knowledge of MAX Computer literacy (Microsoft Excel, Word and Outlook)

Introduction Founded in 1912, Fraser Alexander has grown from humble beginnings to become a key player in the South African mining industry and in selected global locations. Fraser Alexander is a leading supplier of Mining services which include: Minerals Processing, Construction and Tailings. A solid and well respected brand in the mining services area is looking to attract key talents to add to its existing pool of highly sought after professionals. Specification This position exists to ensure efficient management of sites in a geographical area to achieve contractual objectives The incumbent will assume total responsibility for: Develop and Implement Operational Strategy Identify and interpret short-to-medium market trends Identify constraints and threats as well as opportunities Implement and monitor plans Business Development Identify new opportunities Prepare tender documents Develop scope of work and price accordingly Review contracts in respect of scope, work and price Control Management Ensure that contract obligations and terms are interpreted, implemented and managed at responsible sites Convey FAT decisions taken at Manco meetings to sites Compile reports to Business Unit Manager on issues at sites, e.g. production achieved, cost, customer relations, HR and SHEQ Customer Relations Management Regular contact with clients and ensure a 100 % customer satisfaction rate as well as positive feedback Assist Country/Production Managers in dealing with unresolved issues Ensure SLAs are adhered to and regular meetings take place Grow the business SHEQ Management Provide SHE standards and procedures aligned with client SHE programmes. Assess SHE performance of site management through formal site audits. Identify sub-standard practices that does not comply 100 % to legislation and the policies and procedures of Fraser Alexander. Monitor corrective actions. Suggest improvements and corrective action. Liaise with FAT SHEQ Department for support and assistance to sites. Managing Budget Coordinate the financial budget for sites Monitor revenue and costs vs budget Manage overtime and labour costs for responsible sites Compile and implement corrective action plans to rectify negative financial trends Managing the Team Select and appoint competent and passionate people Assign work Monitor performance Train and develop team members Create a culture of high performance teams Requirements QUALIFICATIONS B-Tech degree or similar in Civil Engineering or Construction Management Management/business-related qualification will be advantageous EXPERIENCE 7 - 10 Years applicable experience will be required in Construction and Contract Management Management experience in Hydro Mining and Deposition will be advantageous SKILLS, QUALITIES AND ABILITIES REQUIRED Knowledge and understanding of the legislation, standards and bylaws applicable to own work environment. Knowledge of Tailings Division and Fraser Alexander. Understand commercial contracts/terminologies/coal processing. Knowledge of business development processes and methodologies (market intelligence). Strong negotiation skills. Financial and budgeting control skills. People management, mentoring and coaching skills. Good communication, conflict handling and interpersonal skills. Good quality control skills. Computer skills (MS Office). Strong problem-solving and analytical skills. Project management skills. Excellent networking skills. Attention to detail. Business acumen High innovative ability. Ability for strong design and risk management. Oriented to performance excellence. Stretch, continuous improvement and risk taking. Displaying a high level of personal integrity at all times

Introduction A Business Development Manager works to improve an organization's market position and achieve financial growth. Defines long-term organizational strategic goals, builds key customer relationships, identifies business opportunities and maintains extensive knowledge of current market conditions. Specification Skilled in organizational development, personnel management, budget and resource development, and strategic planning. Demonstrated experience in financial planning and analysis with previous experience overseeing information technology, and legal. Excellent people skills, with an ability to partner with a dynamic leadership team. Flexible and able to multitask; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities and guiding investment in people and systems Possess personal qualities of integrity, credibility, and commitment to corporate mission. Bachelor's degree in business, administration, or related field Requirements Goal-oriented, organized team player Encouraging to team and staff; able to mentor and lead Eager to expand company with new clients, and markets Able to analyze data and statistics and translate results into better solutions Experienced at preparing and presenting quarterly goals and forecasts for future projects Comfortable in both a leadership and team-player role • Creative problem solver who thrives when presented with a challenge

Introduction Tokyo-based Bridgestone Corporation is the world's largest manufacturer of tires and other rubber products. We employ over 140,000 people around the world, operate 3 technical centers and 178 manufacturing plants and sell products in more than 150 countries. "Serving Society with Superior Quality" has been our mission since Shojiro Ishibashi founded Bridgestone in 1931 and we look for individuals who share our passion to fulfill this mission. Specification The purpose of this role is to manage and control all aspects of the Bridgestone mining solutions centre including health and safety, achieving the budget and goals. Promotion of the company and welfare of all employees at the branch and respective sites. Requirements Operations Management Diploma or equivalent or higher. Working Industry related experience (OTR Tyre / mining) Minimum 8 yrs service centre management experience(R) Driver license code08 (R) MS Word, Excel, Power point (Intermediate) (R) Advance understanding of operational finances Working SAP experience Knowledge of health and safety standards

About Andela: Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Cairo, Lagos, Nairobi, Kigali and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About the Facilities Department: The Facilities team is responsible for maintaining all Andela buildings and grounds facilities. Supervision of tasks related to HVAC, Electrical, Plumbing, Security, Environmental, Health and Safety, Procurement, Custodial services, Space management Reception, Catering Services and Project management. About the Facilities Intern role: As a Facilities Intern, you will be expected to provide support to the rest of the Facilities team and ensure that all key responsibilities are completed accurately and delivered with high quality, ‘Here for You Attitude’ (HYA). Key Responsibilities: Some of your specific responsibilities will include: Manage the Facilities Space use calendar and coordinate meeting set up. Monitor the CCTV cameras and Turnstiles systems daily Provide maintenance support by supervising Facilities maintenance tasks. Manage issuance and retrieval of temporary, caterers cards. Track and report on lost and found items. Track elevator trap incidences. Support the guest areas on the ground and fourth floors. Support with daily monitoring of Cafeteria activities. Provide administrative support to the Facilities team as required. Perform all job duties with the utmost attention to safety and security measures which are outlined by Andela’s safety and security manual, employee handbook, and other company materials. Qualifications & Characteristics Must have good interpersonal skills Self-motivated and willingness to serve Good organizational and communication skills Must have a University degree Have a good knowledge of Google Drive Solid communication skills both written and verbal Ability to be resourceful and proactive in dealing with issues that may arise Ability to organize, multi-task, prioritize and work under pressure EPIC Values Alignment Demonstrable commitment to the learning & development of people and technology The ability to learn new things fast enough to amaze your friends and family Interested? If the above sounds like an exciting role to you, please tell us why you believe you’re a good fit and we’ll be in touch. Benefits & Compensation Monthly Stipend Breakfast, lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

IT Representative - Jumia (Fixed Term) Jumia is Africa's leading internet group, with already over 3,000 employees in more than 14 African countries and huge successes such as Jumia, Jumia Market, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services. It is led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CdC. Founded in 2012, Jumia's mission is to revolutionize the concept of shopping by providing customers with the best online shopping experience through a wide range of products categories including mobiles & tablets, computers, electronics, home & living, fashion, sports, health & beauty, grocery and others. Africa is one of the fastestgrowing economies in the world, offering excellent opportunities in a vibrantand booming environment. Its economic growth has enabled innovative businessesto flourish and this is where Jumia steps in. We are currently looking for talented people with a passion foremerging markets and Africa to join our team and embark on our excitingjourney. Main Responsibilities: Support and troubleshooting for Jumia's systems and tools; Documentingnew and existing functionalities for online help and internal technical/adminmanuals; Coordinate with internaldepartments to evaluate enhancements and resolve issues; Assist with the user administration of Jumia's systems, including user maintenance, sign-up, reporting and other duties; Research and proposefeature improvements to central product team; Configure systems forend users. Main Requirements: Master or BachelorDegree in Applied Math, Engineering orComputer science; FluentEnglish; Action-oriented andperformance-driven; Strong analytical anddata management skills; Well organized andvery detail oriented; Resistant to stress; Autonomous; Finding simplesolutions to complex problems. We Offer: A unique experience in aninternational, entrepreneurial, yet structured environment An unparalleled personal andprofessional improvement as our longer-term objective is to train the nextgeneration of leaders. Theopportunity to be part of a team of talented people with diversebackgrounds.

Job Title: Executive Assistant to the VP of Global Operations Type : Full Time Experience: Junior- Level Location: Lagos, Nigeria About Andela Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About the Role: The Executive Assistant is experienced in handling a wide range of administrative and executive support-related tasks. He/She is able to work independently with little or no supervision. The Executive Assistant is a highly resourceful team-player, who is comfortable working in a fast-paced environment, sometimes under pressure, while remaining flexible, proactive, and efficient. The individual has the ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities. He/She will report directly to the VP of Global Operations, and work collaboratively with the Executive Coordinator to the VP to ensure well-laid out plans are executed effectively. Key Responsibilities of the Role : Typical day-to-day would involve: Owning and managing administrative tasks for the VP. Managing appointments and an extremely busy/active calendar, ensuring that meetings commence and end on time. Anticipating the administrative needs of the VP and bringing together appropriate people and resources to support the VP’s agenda. Assisting in coordinating the agenda of senior management team meetings and off-sites. Arranging and managing travel itinerary, agenda and logistics. Retiring expenses of the VP to the finance department. Representing the VP by welcoming visitors/guests, organizing dinners and other corporate functions; coordinating responses to questions and meeting requests directed to the VP. Supporting the VP in driving engagement among the Andela employee base through a variety of strategic initiatives. Assisting the VP with his private and personal errands, and logistics planning. Coordinating with the private staff of the VP to facilitate the effective delivery of their set deliverables. Attributes : The key attributes for this role are: Leadership : You are able to hit the ground running on assignments and tasks with minimal guidance. You are able to think expansively, modify ideas for problem solving, take full ownership of your responsibilities and be willing to go the extra mile to get work done. Creative Problem Solving: You are able to see around corners, proactively anticipate blockers to daily operations and solve for them. You understand and prioritise the VP’s concerns/needs, and recognise causes and consequences of actions and events that are not readily apparent. You are also able to understand the scope of operation of the VP, as well as develop a range of contacts outside your own team to help get work done. Strategic Thinking: You have a strong ability to think strategically and plan for the future. You are able to deliver high-impact work within set timelines, while also being careful with all types of resources (e.g. money, time, materials etc). Operational Excellence: You understand the complexities of working with a senior executive, and are able to navigate them seamlessly. You have the capacity to multitask across teams to amplify the values of the VP. You understand confidentiality, and treat all persons at Andela in a way that encourages mutual respect, equality, diversity and inclusion. A Deep Commitment to our Mission: You demonstrate ability and interest in creating large-scale change and impact. In addition to the areas above, a great candidate for this role: Must have experience working as an Executive Assistant Is a polished professional with significant experience (minimum 3 years) supporting a senior executive/senior management Has experience at fast-paced organizations. Is comfortable with self managing. Has a degree from an accredited College or University. Has excellent verbal and superior writing and report presentation skills. Has a strong proficiency with Calendars, Document management and Spreadsheets. Understands the complexities of working with people in multiple locations. Can interpret, explain and apply complex policies, regulations, and procedures. Can plan and conduct complex and sensitive administrative and operational duties. Can organize and prioritize work and meet critical deadlines. Has very strong logistical management skills. Must be an all around awesome person – we have a strict no jerks policy at Andela. Benefits & Compensation Full-time compensation Full medical coverage Breakfast, lunch and snacks provided daily Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Introduction To ensure the smooth running of the Satellite Operation by compiling and implementing sales, marketing and promotional plans. Positively manage performance of all agents and perm employee, as to meet and exceed sales targets, thereby ensuring growth and service delivery according to Bayport Financial Services business and operational strategy. Manage the relationship between the company and agents. Specification COMPETENCIES: Achieve /Exceed sales targets on Primary and Ancillary Products as per monthly distribution schedule. Ensure that you achieve the set weighting on the sales product mix. Ensure that targets are fairly distributed to agents. Ensure that the satellite branch meets the set standards of disbursed deals or value per agent per month. Ensure that a minimum set standard of a number of active agents on payroll is met in the satellite branch. Implement retention strategies, i.e. training agents, recognition etc. Set clear expectations, communicate and review weekly/ monthly targets and required outcomes of all satellite agents. Drive the company strategy towards customer acquisition and retention. Drive sales mix in line with company strategy in respect off agent ratio. Provide excellent client service and build sustainable relationships that enhance the Bayport brand. Carry out a competitor research to keep up to date with competitor activities and possible opportunities. Requirements EDUCATION Matric and / or equivalent qualification (NQF Level 4) EXPERIENCE AND KNOWLEDGE Qualification in sales / marketing or management (certificate/ diploma) or 1 year sales experience

Introduction Suidwes is a leading agricultural company with its Central Office situated in Leeudoringstad, North West Province. We have been supplying agricultural products and services for more than 109 years to customers in the North West, Free State, Mpumalanga and Northern Cape provinces Specification Inventing of effective marketing strategies. Gauging the condition of business or individual customers and developing plans according to their requirements. Collaborate with clients to introduce them to appropriate risk management strategies. Retain and renew database and records. Follow the market trends and continuously gain knowledge of products and services. Achievement of net profit growth for business. Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions. Comply with governance and audit requirements Requirements Fully qualified, fit and proper in terms of FAIS. (Honesty and integrity, competence, CPD, class of business training, product specific training) Experience 4-5 years in short term insurance. Good communication and writing skills. Relevant Diploma, Degree or National Certificate. Previous experience in the agriculture sector, specifically crop insurance

Introduction To contribute to Bayport Financial Services growth and profitability through the provision of quality customer service and sales in respect of all Bayport products; including the understanding of customer needs, the communication of product features and benefits and the effective follow-up and building of the client relationship. Specification COMPETENCIES: Demonstrates the ability to make business and general mathematical calculations Demonstrate the skills to review and assess a customer's relationship and experience associated with the company's pre-sale, mid-sale and post-sale product/service interaction and quality. The ability to converse with others. This can be done via the spoken or written word. The ability to identify and appropriately react to voice modulation, tempo and emotion. Body language also plays a critical role in face-to-face communication Demonstrate the ability to plan, design and implement continuous improvement feedback processes. Ensure action against all relevant recommendations. Demonstrate the capacity to Identify and understand issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences. Demonstrate the ability to implement and / or manage the organisation's document handling process. To ensure that the documents are handled efficiently with no loss of critical components. Ensure that all SLA's are met. Demonstrate the ability to manage and maintain the infrastructure and or platforms that support day to day business operations. In addition demonstrate the ability to optimise and improve these to optimise Business operations. The ability to exhibit the behaviours and decision making ability associated with operational thinking. This includes thinking around efficiency, effectiveness, quality and cost. The ability to manage all activities associated with the origination of new clients. This includes adhering to SLA's, client satisfaction and other related processes. Demonstrate the capacity to develop strategies for planning and organising individual and team activities/resources in order to achieve personal, and organisational goals. The ability to implement a process that forces the individual to constantly and consistently check the quality of the work outputs undertaken. It includes self -checks and the checking of others work. Demonstrate the ability to plan and draft meaningful reports that require submission. Ensure that the reports will contain commentary and input that will add value to the target audience. Demonstrate the ability to plan, implement and manage all processes that facilitate good client service. Ensure that all processes have a positive impact on client experience. KEY PERFORMANCE AREAS: STRATEGIC INITIATIVES Provide input and feedback on sales strategies as outlined by the business OPERATIONAL Meets monthly sales set targets on all products. Carry out a competitor research to keep up to date with competitor activities and possible opportunities. Do field marketing in order to find new clients and generate business. Escalate all unresolved client queries to Branch Manager. Follow up on client leads to generate business. Meets collections and arrears targets in terms of lending products. Capturing of data. Ensure that all reports and information required is submitted as per set deadlines. Assists in ensuring that the branch is in compliance with legislation set forth by the National Credit Union Administration and Bayport policies. Ensure that all processes and administration are auctioned according to company guidelines and take corrective action to report and highlight all risk areas to relevant stakeholders. Delivering results and meeting customer expectations. Planning & Organising. Ensure that all fraud related cases are reported to forensics. Ensure that all client's needs are attended to when they come to the branch. Provide excellent client service and build sustainable relationships that enhances the Bayport brand. Working with people. Adhering to Principles and Values. Educates clients on responsible use of credit and effective money management. Requirements EDUCATION Matric and / or equivalent qualifications MINIMUM REQUIREMENTS Financial industry knowledge and 2 years working experience 3 - 5 years sales experience

Junior Translator - Jumia (Full Time) Jumia is Africa'sleading internet group, with already over 3,000 employees in more than 14African countries and huge successes such as Jumia, Jumia Market, Jumia Travel,Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services. It is ledby top talented leaders offering a great mix of local and internationaltalents and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, GoldmanSachs & CdC. Founded in 2012, Jumia's mission is torevolutionize the concept of shopping by providing customers with the bestonline shopping experience through a wide range of products categoriesincluding mobiles & tablets, computers, electronics, home & living,fashion, sports, health & beauty, grocery and others. Africa is one of the fastest growing economiesin the world, offering excellent opportunities in a vibrant and boomingenvironment. Its economic growth has enabled innovative businesses to flourishand this is where Jumia steps in. We are currently looking for talented peoplewith a passion for emerging markets and Africa to join our team and embarkon our exciting journey. Main Responsibilities: Provide translation of different types ofdocuments from English to Arabic & vice versa and ensuring that the finalversion of the translated text is grammatically correct and well-expressed. Proofread Arabic text in Jumia website. Use translation memory software, such as,memoQ, and SDL Trados, to ensure consistency of translation within documentsand help efficiency. Use specialist Term base, reference materialsto find the closest equivalents for terminology and words used Follow the company’s translation process and adhere to the provided guidelines and checklists. Work professionally to meet deadlines. Collaborate with colleagues and shareknowledge. Required Skills andQualifications A graduate of Faculty ofAlsun, Arts, Azhar, or other related translation major 1-3 years of experiencein translation from English into Arabic and vice versa Fluent in both Englishand Arabic Able to work as part ofa team Strong problem-solving,communications, and relationship-building skills Attention to detailscombined with the ability to meet deadlines Previous experience inusing CAT tools (Trados, Wordfast, etc..) is a plus. We Offer A unique experience inan entrepreneurial, yet structured environment The opportunity tobecome part of a highly professional and dynamic team working around theworld An unparalleled personaland professional growth as our longer-term objective is to train the nextgeneration of leaders for our future internet ventures

Introduction The Team Manager: Motor Assessing contributes to the organisation's goals by successfully implementing all directives, policy and procedures according to the operational plan through supporting and sharing knowledge and skills to the team assigned to them to assist in achieving the required operational results. Specification Job Objectives/Outputs Implement, drive and monitor group strategy and operational efficiency through team members and systems to achieve group targets and results (Rejection ratios, cost effectiveness, resource management etc.). Accurate decision making and mitigating of risk in all decision making in all claims. Conduct daily performance discussions (huddles) to monitor and review operational performance against the plan with the team in order to improve and/or achieve the required operational results. Ensure that team members execute work activities on time in accordance with the required operational and quality standards. Continuously assess the need for training or performance improvement of individual team members and implement action plans to enhance overall team performance. Relate and communicate all new or revised policies, procedures and /or processes to team members to ensure they have the most up‐to‐date and current information. Support team members by sharing knowledge, information and problem-solving recommendation to achieve the required operational results. Coordinate individual team member's work assigned/schedules and leave requests to consistently have the required capacity within a team to meet operational requirements. Identify, assign, and follow‐up on work activities of team members in accordance with operating procedures to contribute the management control system. Identify practices for improvement and make recommendations to functional Business manager for consideration. Ensure team members are knowledgeable about Telesure products and service standards. Collect and submit reports specific to team data as part of the Management Control System. Establish goals and objective for self and team and implement and measure accordingly to support or improve job performance (experience, ability, competence.) by completing performance reviews and competency matrix. Ensure that all recruitment and employment is carried out in accordance with company policy. Ensure accurate and concise decision making on all assessments in accordance with assessing standards by means of quality assurance results. Support team by driving the business plan in relation to the staff engagement results. Ensure operational measure of On The Road assessments are completed timeously, accurately and in accordance with standards. Optimising use of company property by means of regular inspections to check for misuse, wear and tear and overall good maintenance of property. Deliver the Telesure Service Way through personal effort and through others Deliver on Treating Customers Fairly principles in alignment with regulatory requirements Requirements Knowledge and Experience Requirements Level of Education: Essential: Diploma or equivalent qualification in management with at least 2 to 3 years in a insurance risk assessment environment or motor industry environment or; Grade 12 with at least 6 to 7 years related experience in a decision making role Experience: Essential: Diploma or equivalent qualification in management with at least 2 to 3 years in a insurance risk assessment environment or motor industry experience Grade 12 with at least 6 to 7 years related experience in a decision making role Desirable: 2 years' or more experience leading a team of technical professionals 2 years' experience in a motor assessments Knowledge of: Essential: Understanding Leadership and Management principles Knowledge of the short-term insurance industry Knowledge of Claims processes and philosophies Leadership/Management best practice Contact Centres operations Desirable: Company Policies and procedures •Basic Knowledge of applicable legislation (FAIS, BCEA etc.) Skills: •Verbal and Written Communication •Change Management •Interpersonal & Intrapersonal Skills (Build Rapport etc.) •Time Management •Conflict Management •Ability to lead •Decision Maker •Problem Solver

Introduction Suidwes is a leading agricultural company with its Central Office situated in Leeudoringstad, North West Province. We have been supplying agricultural products and services for more than 109 years to customers in the North West, Free State, Mpumalanga and Northern Cape provinces Specification Job Grade 12 (TASK) The successful candidate's responsibilities include: Purchasing of stock. Marketing of stock. Managing of staff. Inventory control and management. Handling of promotions and exhibitions. Writing of reports. Negotiate with suppliers. Requirements Grade 12. Computer literate in Excel, Word and PowerPoint. 2 - 3 years' experience in a retail environment. Valid driver's licence. Knowledge of farming requisites and agricultural products.

Team Leader - Jumia Services (Full-Time) Who we are: Jumia is Africa's leading internet group, with already over 3,000 employees in more than 14 African countries and huge successes such as Jumia, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services. It is led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CdC. Jumia Services is the Logistics Marketplace company of Jumia. Themission of Jumia Services is to create a connected and integrated networkof service providers, which addresses in the best cost/quality ratio the needsof millions of sellers and customers of Jumia. Our vision is to simplify andexpand the accessibility to e-commerce products and services ina convenient and trustworthy way to our customers with focus ontechnology, community management of logistics marketplace and managingoperational quality. Africa is one of the fastest growing economies in the world, offeringexcellent opportunities in a vibrant and booming environment. Its economicgrowth has enabled innovative businesses to flourish and this is where Jumiasteps in. We are currently looking for talented people witha passion for emerging markets and Africa to join our team and embark onour exciting journey. Team leader Description: Creating an inspiring team environment with an open communication culture Setting clear team goals Delegating tasks and set deadlines for your internal team Oversee day-to-day operation Monitor team performance and reporton metrics Profile and skills required : Education : Engineering and Business Schools (BAC+3/5) Good knowledgein english, Excel is a must Experience :already an experience in logistics/supply chain or e-commerce is a plus Entrepreneurship mindset, results oriented What we offer: A unique experience in an international, entrepreneurial, yetstructured environment Unparalleledpersonal and professional growth as our longer-term objective is to trainthe next generation of leaders for our future internet service lines Theopportunity to be part of a team full of talented people with the best backgrounds.

Team Leader - Jumia Services (Full-Time) Who we are: Jumia is Africa's leading internet group, with already over 3,000 employees in more than 14 African countries and huge successes such as Jumia, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services. It is led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CdC. Jumia Services is the Logistics Marketplace company of Jumia. Themission of Jumia Services is to create a connected and integrated networkof service providers, which addresses in the best cost/quality ratio the needsof millions of sellers and customers of Jumia. Our vision is to simplify andexpand the accessibility to e-commerce products and services ina convenient and trustworthy way to our customers with focus ontechnology, community management of logistics marketplace and managingoperational quality. Africa is one of the fastest growing economies in the world, offeringexcellent opportunities in a vibrant and booming environment. Its economicgrowth has enabled innovative businesses to flourish and this is where Jumiasteps in. We are currently looking for talented people witha passion for emerging markets and Africa to join our team and embark onour exciting journey. Project Manager Internship Description: Work on clear and impactful projectsto improve operations & our partners experience Implementingprojects related to distribution network, transport and sorting center Design Optimisingwarehouse/Jumia Express operations Providingvisibility into the performance of the business and proposing new ways data canbe explored to improve the profitability of the business Turndata into critical information and knowledge that can be used to make strategicbusiness decisions Profile and skills required : Education : Engineering and Business Schools (BAC+3/5) Good knowledgein english, Excel is a must Entrepreneurship mindset, results oriented Good knowledge in english, Good knowledge in MySQL, MS Excel, VBA is a must What we offer: A unique experience in an international, entrepreneurial, yetstructured environment Unparalleledpersonal and professional growth as our longer-term objective is to trainthe next generation of leaders for our future internet service lines Theopportunity to be part of a team full of talented people with the best backgrounds.

Main Purpose of the Role To participate in delivering the Skin Care Category Africa financial ambitions of delivering: Turnover, Competitive, Profitable & Sustainable Growth To support the implementation of the Skin Care Category innovation program for growth through leadership of the packaging work stream on projects. To support the implementation of projects aligned to the USLP agenda relating to packaging waste, water and greenhouse gas emissions. To support the brand activation plans through packaging technology enabled consumer engagement and product promotion. To lead and land margin improvement projects through (5S) smart packaging specification change without impacting negatively on quality, brand and consumer product experience. To develop self through knowledge, skills and experience to contribute to the building R&D Packaging capability and the R&D packaging talent pool. Main Accountabilities Lead the packaging development workstream for category innovation design and deploy projects to deliver consistent category growth goals. Provide technical inputs for new project briefs and participate in lead concept selection through prototype development, evaluation and testing of consumer appealing competitive & profitable packaging/ product mixes. Monitor Competitor activity and assess use of packaging technologies for competitive advantage in terms of consumer appeal, functionality, cost and availability. Lead component approval, packaging testing & qualification to ensure components meet consumer expectations, functional requirements, customer needs, cost targets, manufacturing and distribution demands. Collect and develop information and data to create technical packaging component specifications. Partner with other functions to identify value improvement projects, evaluate feasibility, establish capability and implement to achieve category profitable growth goals. Lead risk identification, assessment and action planning for packaging change projects and contribute to risk assessments for innovation, VIP and supply chain support projects. Provide leadership for packaging change projects through project management, including such activities as clarification of project goals & scope, collaborating to develop business cases and preparing detailed project plans. Partner with supply chain, the R&D network (local global) and suppliers to land on-shoring projects. Collaborate with Market facing brand teams to deliver packaging concepts, designs, specifications and technologies to maximise the impact of brand communication in the category. Grow the R&D packaging talent pool through development of self and contributing to the development of others in terms of technical packaging knowledge, professional and general skills. Keep abreast of and evaluate emerging packaging technologies for opportunities to contribute to sustainable growth category goals. Exploit emerging digital technologies for effective collaboration with business partners. SKILLS/EXPERIENCE Technical Degree in Physics, Chemistry, Material Science, Math or in an engineering discipline. Strong IT skills Planning skills Project Management skills

Introduction The WFM Team Manager is responsible for the planning process end-to-end and the management of their team, which consists of Real-Time Administrators and WFM Planners. The Team Manager is ultimately accountable for the delivery against the agreed upon OLA between WFM and business. Specification Implement and drive the WFM strategy and operational efficiency through team members and systems to achieve WFM targets and to deliver against the OLA. All deliverables by the team and WFM methodologies to be done against industry best practice principles or as agreed upon by the CC forum. Effectively lead, manage and align the team through the agreed methodologies and frameworks. Leading, coaching, recruiting, staff retention, development, performance management, empowerment etc. to achieve organisational and departmental goals and objectives. To perform performance reviews for staff reporting into this role. Build and maintain productive relationships (internal and external) through effective stakeholder management. Investigate and explore innovative methods in which to lead, optimise and develop team and business through people, systems and processes. Responsible for all aspects of staff resourcing, succession planning, management and development within the WFM team, ensuring the right people are in place to support service delivery, achieving performance targets at all times. Escalate non-compliance to WFM processes by operational areas. Ensures that contingency action plans are in place as per agreed OLAs. Representing WFM at senior meetings such as Exco, Manco and Opsco as and when required. Ensure that the planners complete forecasts and schedules within the agreed scope of the OLA and in line with best practice contact centre metrics. Ensure logs are processed and closed within TAT SL and quality audit the records to make sure the team is upholding the required quality standards. Assess forecasting accuracy and enable processes to optimise forecast variance and accuracy. Be up to date with HR principles and labour law. Ensure compliance and highlight non-compliance to standards by operations and within the team. Analyse schedules and make recommendations based on budgetary FTE numbers. Ensures that all reports originating from the department are accurate, reliable and consistently delivered within the agreed timeframes as per the reporting matrix. Keep themselves relevant in industry norms and with best practice by doing research and knowledge sharing activities. Helps with the integration and implementation of new contact centre technologies Inducting new WFM employees on WFM tools, processes and procedures concerning scheduling. Keep up to date with HR principles and labour law. Ensure compliance with team rules and standards, and to highlight non-compliance to standards by operational areas. Evaluate contractual OLA obligations every quarter and suggest changes and updates. Continuously innovates tasks and processes to find a better way of doing things. Assumes and performs other duties and responsibilities not specifically outlined herein, but which are logically and adequately inherent to the position. Deliver and drive the Telesure Service Way. Requirements Essential experience for the role includes: At least two years' experience working in a contact centre environment (Preferred that the experience is in a multi-channel contact centre environment). To have advanced knowledge of Workforce Management methodologies and principles. Experience to deliver consistent and accurate results in a statistically intensive environment. To have an advanced understanding of contact centre principles. Work experience within a Workforce Management department, having done forecasting and scheduling for a minimum of four years. Experience in a management role for a minimum of two years. •Outbound dialer and planning experience; planning for outbound teams on predictive, preview and power dialer as well as a good understanding of campaign management. Desirable experience for the role includes: •Having managed a WFM team. •Planning and Scheduling experience. 3.QUALIFICATIONS REQUIRED Essential qualifications for the role includes: •Grade 12 (Standard 10) with University Entrance (NQF4). •Bachelor's Degree or equivalent experience in a role of similar depth and scope •Relevant Contact centre and management information training. Desirable qualifications for the role include: •A relevant three-year Business degree/diploma in Business Management. •BSc/BA in Business Administration, Finance or a related field; MSc/MA/MBA is a plus. 4.KNOWLEDGE OF •Contact centre methodologies and metrics. •WFM principles, practices and systems. •Working expertise with Microsoft Office, including advanced level of proficiency and hands-on experience with MS Excel and exceptional data handling skills (i.e. must be able to efficiently and effectively manage/manipulate data from multiple sources). •Knowledge in Automatic Call Distribution (ACD) technology and experience with forecasting, scheduling and RTA software. •Avaya/CMS, IEX, Qstory experience and knowledge. •Advanced presentation skills (Executive level reporting). 5.KEY ORGANISATIONAL SKILLS •Computer literate. •Communication skills. •Analytical skills. •Problem-solving. •Conflict resolution. •Adaptability to change. •Stress tolerance. •Resilience. •Customer centricity. •Leadership skills (e.g. coaching). •Presentation skills. •Persuading and influencing. •Excellent verbal and written communication skills. •Confidence. •Drive and motivation. •Analysing skill.s •Excellent interpersonal skills. •Planning and organising; the ability to drive capacity plans through all levels of the business. 6.KEY STAKEHOLDERS Internal contacts include: •Finance •HR •Learning and Development •Marketing •Operations (including contact centres) •QlikView Team •Telesure Technology Solutions •WFM •Campaign Management External contacts include: •CCMG •Dimension Data •Merchants •NICE •Qstory •SWPP

Introduction The WFM Planner contributes to the WFM strategy by managing and administering all aspects of Workforce Planning, ensuring the adequate forecasting and scheduling of employees for the group. The Planners are to ensure that they meet regulations and quality standards in alignment with WFM best practice, legislation and the OLA. Specification Forecasting and planning to ensure that there is the right number of employees, at the right time, with the right skills set, scheduled to maintain service objectives and to highlight any over and understaffing. The forecast must be in line with the variance targets set within the area for each business environment. Prepare a 13-week rolling view of the forecast to highlight FTE requirement with the over staffing and understaffing picture, which will inform the recruitment and training process. It should include key contact centre metrics which may include but are not limited to absenteeism, attrition and shrinkage. Responsible for providing input for the budget headcount submissions annually. Make recommendations for adjusting staffing levels to maximise productivity and profitability. Engage with relevant stakeholders to manage forecast and planning impact. Delivery of forecast variance reports to WFM manager(s) and business. Reporting on operating level agreement (OLA) metrics and providing feedback to WFM management and business. Manage exception requests pre-publication, update schedules and responds to escalated issues and ad-hoc requests, especially bulk activities. To help with the integration and implementation of new contact centre technologies. Manage, update and process WFM logs and work items allocated from business, and resolve within TAT SL. Manage relationships with stakeholders. Regular operational and tactical feedback meetings with WFM team's management and business about future planning and current performance outputs and requirements as per the communication matrix. Run ad-hoc scenarios within own portfolio. Calculate and provide leave quotas; process on WFM systems as required. Responsible for applying workforce planning governance and best practice principles. To provide root-cause analysis and feedback to the business about the reasons for a variance to forecast. To look for constant improvement and opportunities for cost reduction and increased efficiency. Incorporate attrition and shrinkage in the forecast applied seasonally. Time in motion studies and benchmarking to establish optimal occupancy. Assumes and performs other duties and responsibilities not specifically outlined herein, but which are logically and adequately inherent to the position. Manage campaigns like review letters, Naedo processes and plans, best time to sell and best times to send emails and SMS communications. Deliver the Telesure Service Way. Deliver on Treating Customers Fairly principles in alignment with regulatory requirements. Requirements Essential experience for the role includes: At least five years' experience in a Workforce Management department of which three must be in planning and forecasting. To have advanced knowledge of Workforce Management methodologies and principles across multiple channels, to plan manually and to use a system and catering for various sites. Proven track record of variance scores achieved within industry standard range and acceptable to company standards. Working expertise with Microsoft Office, including advanced level of proficiency and hands-on experience with MS Excel and exceptional data handling skills (i.e. must be able to efficiently and effectively manage/manipulate data from multiple sources). To understanding outbound/inbound blended environments. Desirable experience for the role includes: Experience in dealing with relevant stakeholders, e.g. workforce management, contact centres. Experience working on a workforce management tool. Experience in the financial services industry. Experience with preview, predictive and power dialer; WFM planning and understanding campaign management. 3.QUALIFICATIONS REQUIRED Essential qualifications for the role includes: •Grade 12 (Standard 10) with University Entrance (NQF4) . •Relevant Contact centre and management information training. Desirable qualifications for the role include: •A relevant three-year Business degree/diploma in Business Management or MIS •Grade 12 completed with mathematics. 4.KNOWLEDGE OF •Contact centre methodologies and metrics. •WFM principles, practices and systems. •Working expertise with Microsoft Office, including advanced level of proficiency and hands-on experience with MS Excel and exceptional data handling skills (i.e. must be able to efficiently and effectively manage/manipulate data from multiple sources). •Knowledge in Automatic Call Distribution (ACD) technology and experience with forecasting, scheduling and RTA software. •Avaya/CMS, IEX, Qstory experience and knowledge. •Advanced presentation skills (Executive level reporting). •Capacity Planning 5.KEY ORGANISATIONAL SKILLS •Presentation skills •Strategic thinking •Analytical skills •Problem-solving •Excellent verbal and written communication skills •Conflict resolution •Adaptability •Stress tolerance •Resilience •Customer-centricity •Advanced mathematical ability •Analytical mind with a problem-solving aptitude 6.KEY STAKEHOLDERS Internal contacts include: •Finance •HR •Learning and Development •Marketing •Operations (including contact centres) •QlikView Team •Telesure Technology Solutions •WFM •Campaign Management External contacts include: •CCMG •Dimension Data •Merchants •NICE •Qstory •SWPP •Business partners and vendors that support WFM systems and processes.

MAIN JOB PURPOSE: The described vacancy is part of the Africa Foods & Refreshment (F&R) Cluster Centre which is a key partner to Cluster Design, the Africa Supply Chain and various Sourcing Units in Africa. Working in multi-disciplinary teams, Formulation, CTI, Packaging and PMO, product innovations and rejuvenations are introduced into the Africa market. The Processing function not only is responsible for the successful scale up of production processes but also where applicable for the product safety towards out consumers by defining the process parameters. Next to working together with the SU’s to resolve issues and introduce improvements. The F&R portfolio spans from dressings, Sauces Soups, through pastes and bouillons, via noodles and snacks to dry soups and meal makers. The proposed role will have a focus of part of the portfolio but will be flexible to cover multiple areas of technology. JOB SUMMARY To lead parts of- and contribute to the development of Cluster Product Designs Design and validation of processes in Pilot Plant and Unilever SC network Implementation of projects in SU’s and 3PM’s based on either Cluster or Category Design specification ensuring compliance with: – Consumer Safety Framework and relevant GMP – Functional Excellence – Core Design Internal procedures and documentation standards To support complexity reduction in ingredients, recipes and processes To support 5S activities related to area of responsibility To apply standard practices to ensure quality of reporting in data management systems Support NPD implementation process with Statistical Analysis and Digital tools Solving delegated problem through application of Statistical Analysis and Data Modelling To share knowledge with other team members in Cluster Design To contribute to group and site culture and team building events To contribute to risk- and environmental assessments To ensure full compliance to the Unilever Code of Business Principles and all relevant SHE, QA and other policies and legislation KEY REQUIREMENTS Education: Bachelor/ Degree, preferred in Process Engineering, Chemical Engineering Relevant experience within R&D Technology skills: dry mixing, extrusion, fat technology, wet mixing, grinding, homogenization, enzymatic activation, thermal process calculations. Technical mindset applied to solutions Entrepreneurial mindset; Experience with data management systems like SAP Ability to work in a multi-functional, multi-cultural environment

Introduction Investigate allegations of irregularities including fraud in line with policies, procedures and legislation and/or in line with department's methodology. Assist in preparations on incidents that are to be reported to the authorities. Specification TECHNICAL COMPETENCIES General Administration Skills Demonstrates sound general office administration. Identifies and organises resources needed to accomplish tasks; manages time effectively Analytical Reasoning. Demonstrate the ability to recognise and determine the meaning of patterns in a variety of information. Be able to articulate the effect of these patterns either verbally or in a written format Analytics Demonstrates the ability to analyse situations, systems or numerical constructs and identify trends, errors and strengths and how data fits into a bigger picture. Client service Delivers a positive client service experience. Computer Literacy Demonstrate the required knowledge and skills associated with operating a Personal Computer. Fraud Management. Demonstrates the ability to identify and manage fraud as it pertains to the relevant industries Providing constructive feedback Demonstrate the ability to communicate in a manner which alerts a person to an area of performance which could be improved. One way to achieve the best quality results wanted and needed is to express constructive feedback to workers, staff, learners, leaders and managers. Report Compilation Demonstrate the ability to plan and draft meaningful reports that require submission. Ensure that the reports will contain commentary and input that will add value to the target audience. Risk Management Demonstrates the ability to identify, mitigate and manage general and industry specific Risk within the responsibility area. Specific Operations (policies, processes and procedures) -. Demonstrates the ability to implement all organisational operational activities BEHAVIOURAL COMPETENCIES Accuracy/ Attention to detail The ability to calculate and complete any and all work at an acceptable level of accuracy. Be able to consistently pay attention to the detail of the work completed. Adaptability Demonstrate the ability to change your ideas or behaviour as different conditions arise, new environments, new projects, etc. in order to deal with the new circumstances appropriately Commitment Demonstrate the correct level of loyalty and dedication to the organisation and team that the individual is associated with. Communication Skills The ability to converse with others. This can be done via the spoken or written word. The ability to identify and appropriately react to voice modulation, tempo and emotion. Body language also plays a critical role in face-to-face communication Conflict Resolution The ability to analyse, grasp and manage the cause of conflict. Then to plan a path of action that leads to a resolution. Decision Making Demonstrate the capacity to Identify and understand issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences. Integrity Demonstrate the ability to act ethically and with integrity in all and every situation and while engaging with clients, peers and subordinates. Demonstrate the quality of being honest and having strong moral principles. Probing/ Questioning Demonstrate the ability to ask a selection of specific questions; questions that will elicit relevant information. Self-management & Internal Focus The individuals drive is internally motivated. The ability to manage ones emotions, time and professionalism. Time Management & Organisation The ability to manage one's own actions in such a manner that the planned or desired result is achieved within the given time and according to the correct quality. The ability to organize one's work in a logical manner. Negotiation The ability to discuss with the intent of convincing the other party to agree. The ability to change another's decision. LEADERSHIP COMPETENCIES Coaching & Mentoring Demonstrate the ability to provide direct coaching and/or mentoring and/or support to assigned individuals. The outcome is to influence the individual to perform better and improve across all aspects of their life. Requirements MINIMUM QUALIFICATIONS Matric, NQF level 4 or any other equivalent qualification DESIRED/ PREFERRED REQUIREMENTS Certificate in Forensic Accounting/Investigation Certified Fraud Examiner EXPERIENCE AND KNOWLEDGE MINIMUM REQUIREMENTS 1 to 2 years investigation experience in corporate finance or commercial fraud