251 Management Consultancy jobs

Logistics Agent - Jumia ( Internship)- Senegal - Mbour A propos de Jumia : Jumia est le leader panafricain desplateformes e-commerce. Fondé en 2012, la mission de Jumia vise à améliorer lequotidien sur le continent africain en utilisant la technologie comme moyen defournir des produits et services innovants, utiles et abordables auxconsommateurs, tout en aidant de nombreuses entreprises à atteindre cesderniers et croître via nos différentes plateformes. Nos plateformes regroupent ainsi uneplace de marché (qui connecte consommateurs et vendeurs), une plateformelogistique (qui permet d’envoyer et de livrer les colis des vendeurs auxconsommateurs) et nos services de paiement (qui facilitent les transactionsentre nos différents membres). A travers ces plateformes, lesconsommateurs peuvent accéder à un large éventail de produits et de services,physiques et digitaux : mode, électronique, beauté mais aussi réservationd’hôtels, de vols, ou livraison de restaurants. Avec plus de 3,000 salariés dans 14 payscouvrant 6 régions africaines, Jumia est riche de talents, locaux etinternationaux, qui composent ses équipes à différents niveaux. Soutenue pardes investisseurs de premier rang, la société s’engage à créer un impactdurable en Afrique tout en offrant des opportunités uniques dans unenvironnement en pleine croissance : création d’emplois, acquisition etdéveloppement de nouvelles compétences, avec des responsabilités horspair. Nous sommes toujours à la recherche detalents prêts à nous rejoindre et à partager avec enthousiasme leur passionpour l’Afrique ! Cela vous correspond ? Alors, rejoignez notre belle aventure… Missions principales : Gestion de commandes passées dans le back log Jumia Express ; Appui à la réception d’articles livrés par les fournisseurs; contrôle qualité ; Appui à la gestion des articles entreposé ou à entreposer et à l’inventaire ; Appuie au dispatch ; gestion des tentatives de livraison ; création de runsheets ; Traitement des retours après-vente ; réception ; contrôle qualité. Qualités requises Rigueur dans le travail Etre capable de travailler souspression Disponibilité Dynamisme Notre offre : Acquérir une expérience unique dans un environnement de start-up de e-commerce de très haut niveau ; Faire partie d'une équipe très professionnelle et dynamique, travaillant dans le monde entier ; Une croissance personnelle et professionnelle sans précédent, puisque notre objectif à long terme est de former la prochaine génération de leaders pour nos futurs projets internet.

Introduction Maitland Bearings 2000 is looking for a young dynamic, hard working individual reporting to the Cape Town Branch Manager. Specification Key Responsibilities Ensuring smooth efficient service that exceeds the expectation and needs of our valued customers by planning, ,managing and implementing processes and procedures This role will strongly be focussing on our warehouse and logistics aspects Any other Ad Hoc duties Requirements Key Requirements Minimum 4-5 years' experience in a similar role Syspro and WMS experience beneficial Bilingual (Afrikaans and English) Strong organisational and leadership skill Valid Code B Driver's license Attention to detail Hard working individual with good interpersonal and communication skills Able to work in a team under high pressure Punctual and reliable Long Term Vision Qualifications Matric Certificate or higher If you do not hear from us within 4 weeks of the closing date of this position, please regard your application as being unsuccessful

Introduction We have an exciting opportunity at Kevro for a Product Category Manager, who will report to the Executive: Non-Apparel. This position is based at our offices in Longmeadow, Gauteng. Specification Job Purpose: The purpose of the Product Category Manager for Bags is responsible for the commercial success and new range development of the bag collection of the company by developing and implementing a category strategy, negotiating with suppliers, researching new products and planning and implementing marketing plans. Category strategy Responsible for developing and implementing a category strategy that will grow the category awareness and the sales for the category, which includes planning and implementing marketing campaigns and conducting competitor analysis. New product development Responsible for researching customer trends and identifying products that the business can sell. Responsible for finding suppliers that can meet company's demand and quality requirements. Responsible for negotiating with suppliers in terms of price, credit terms and delivery. Product presentation Responsible for ensuring that the product is represented properly in catalogues and on the website. Product and query management Analyze product queries from customers and sales and resolve concerns or queries by liaising with suppliers. Responsible for the replenishment of stock orders to ensure that stock is available. Employee management Responsible for management of employees through the allocation and prioritization of tasks, performance management, development and taking corrective action Requirements NQF 4 Matric or Equivalent NQF 6 Supply Chain Management / FMCG product development and buying / Marketing Procurement Controller3-5 years 2-3 years' experience in Corporate Gifting Industry 2-3 years' experience in Product development and buying

Introduction Mining Services is currently looking for an Operations Manager within the Contract Mining Division. Incumbent must have previous Management experience on an Open Pit Mine. High Analytical Ability and Developing strategies, that will seize opportunities and make decisions, while upholding standards and providing insights. Applicants who possess the necessary skills and drive to succeed will be favorably considered. Specification Undertake the implementation of company procedures and project objectives. Establish the project programme, information and Long Lead schedules. Management and supervision of all staff and ensuring a good client relationship is upheld. Liaise with employees and Unions to ensure a productive working environment. Complete Open Pit management and complying with Production requirements. Specialist knowledge in Mine Management, planning and programming, Cost and Budget Management. Must have a broad understanding of staff management and Labour related legislation. Requirements BSc or N. Dip in Mining Engineering will be an advantage. 10 Years Open Pit Mining experience in a similar management role will be an advantage, with emphasis placed on mining and contract management. Previous Coal Experience. Surface Blasting Ticket. Mine Captain Certificate. High Interpersonal skills will be an added advantage. Previous Financial Management experience and Legal Liability will be an advantage. Please copy the link below into a new browser and complete the assessment. https://assess.predictiveindex.com/oi/CMRecruit Please note - no candidates will be considered if the assessment is not done. We are committed to Employment Equity when recruiting internally and externally. It is company policy to promote from within wherever possible. Therefore, please be aware that internal candidates will be considered first before reviewing external applicants, provided that this supports achievement of our Employment Equity goals.

Introduction The MoreCorp Group is a sport, leisure and wellness company underpinned by technology, with our main focus being within the golf and cycling domain. MoreCorp is the holding company of MoreGolf and MoreCycle. For more information visit http://morecorp.co.za/ Specification Management of sales team against budget Maintain and improve customer service standards Manage maintenance of merchandising standards Maintain and manage stock levels Marketing - arrange promotions; research market conditions; seek marketing opportunities etc Staff management - providing training, coaching and mentoring Security Requirements Aligning Performance for Success Merchant Mentality Leadership Management Skills Verbal Communication Management experience in retail environment Adaptable to change in an ever-changing economic environment Matric Management courses/diploma will be an advantage Must be PGA Qualified Knowledge of the current Golf merchandise

Interested in applying your educational background in a company with global reach? We invite you to consider a challenging role in our Summer Internship Program 2019 at Nestlé NEAR! For students who are still in University and looking for real hands-on experience, we welcome your applications to our 8 week Summer Internship Program (July 1 st – August 29 th ). This Internship would give you every opportunity to develop yourself through working on real projects that impact our business and utilize the analytical and business knowledge you have acquired in University. Here are some of the requirements we are looking for: Current Students with Pharmacy major who are in their final 2 Years towards earning a Bachelor’s degree (i.e. years 4 & 5 in a 5 Year Bachelor Degree) Strong analytical, interpersonal and communication skills Strong record of extracurricular activities Demonstrated exceptional learning abilities Deadline to apply: April 30 th , 2019

Introduction Bride & Co, the leading bridal, special occasions and mens' formal wear business in SA, is recruiting for an Assistant Admin Manager - Eurosuit in their Parkview store, Johannesburg. Specification Main duties and responsibilities 1.Financial Achieve sales targets and store profitability Oversee the entire running of the sales and casual staff and ensure individual targets are being met Ensure casual wage/salary budgets are being met Ensure daily cash ups are completed and accurate Ensure all sales and financial figures are reported on daily basis Any discrepancies must be investigated and appropriate action taken 2. Stock control Ensure consultants are vigilant in controlling their allocated sections Ensure all transactions processed on the system are accurate and correct Ensure daily sectional counts are accurate and variances are report to Head of administration Movement of stock between stores or support office is to be documented at all times. Investigate stock discrepancies, implement controls needed to minimize stock losses Ensure that change room controls are in place Ensure that security checks are happening and no stock is leaving the store without the invoice being checked 3. Sales and Customer Service Maintain relationships with customers and aim to ensure new customers visit the store through referrals Team members to greet all customers on entering the store Team members to wear a name badge at all times To sort out customer complaints in a professional manner Ensure that all customers are being attended to correctly and in a professional, courteous manner Identify opportunities to further optimize sales and liaise with the Marketing Department to facilitate this Assist with decor and refreshments for promotional events held in store Ensure store and windows are visually appealing at all times Ensure customer queries are dealt with timeously and professionally Follow up with all customer queries/requests etc. 4. Staff Management Manage all sales staff as well and casuals Ensure teas and lunch rosters are drawn up daily/weekly and adhered to Ensure consultants sections are neat, tidy and organized at all times Ensure that all consultants are following up on customer requests All staff related issues, including disciplining staff, ensuring uniforms are worn, rosters, leave days, etc Ensure Company policies and procedures are in place and constantly maintained Conduct staff training on computer usage, product knowledge, sales techniques, telephone manner, how to give the best possible service and any other area where training may be needed in order for the store to run smoothly and for the customers to be satisfied Facilitate early morning training sessions Lead, motivate and mentor the team of staff to deliver excellent customer service •Implement systems and procedures where needed 5. Staff training •Conduct training sessions on product knowledge, sales techniques, telephone manner and any other areas needing attention •Ensure modules are continuously evaluated and monitored to ensure training is effectively reinforced •Ensure early morning training sessions are being conducted 6. Merchandising •Ensure store is merchandised correctly, and that this is checked on a daily basis. This includes all displays, windows and promotions held in store •Ensure daily checklist is being utilized and all tasks are completed timeously •Managers are responsible to close a perfect store daily. 7. Housekeeping and maintenance •Housekeeping and cleanliness of the store is seen to daily •Conduct daily "walk the floor" duties as listed separately •Ensure all cupboards, fitting rooms and back areas of the store are neat and tidy •Ensure staff departments are maintained according to company standards at all times as well as fitting room. General •Attend stock takes when required whether during the week or weekends or overtime •You may be transferred to other stores within the Company to assist with back logs of working, at Management's discretion. The transferred shops will be within the province where you live. •To accept all other duties as specified by your Superior. Please note that your duties may vary from time to time and that you shall be required to comply with any reasonable request made of you during working hours. •You are expected to be on time each day and to make every effort at all times to carry out your duties in a spirit of good will, co-operation and enthusiasm. Requirements Requirements •Matric •+- 3 years retail fashion experience in a managerial position Basic Skills and abilities •Strong leadership skills •Excellent communication skills •Computer literate with e-mail, excel spreadsheets and point of sale •Well organized and methodical •Attention to detail, sound analytical skills •Understanding of budgets, targets, mark ups and expenses •HR and IR knowledge •Be able to make decisions and take responsibility when the Brand Manager is off

Introduction To ensure the smooth running of the Satellite Operation by compiling and implementing sales, marketing and promotional plans. Positively manage performance of all agents and perm employee, as to meet and exceed sales targets, thereby ensuring growth and service delivery according to Bayport Financial Services business and operational strategy. Manage the relationship between the company and agents. Specification COMPETENCIES: Achieve /Exceed sales targets on Primary and Ancillary Products as per monthly distribution schedule. Ensure that you achieve the set weighting on the sales product mix. Ensure that targets are fairly distributed to agents. Ensure that the satellite branch meets the set standards of disbursed deals or value per agent per month. Ensure that a minimum set standard of a number of active agents on payroll is met in the satellite branch. Implement retention strategies, i.e. training agents, recognition etc. Set clear expectations, communicate and review weekly/ monthly targets and required outcomes of all satellite agents. Drive the company strategy towards customer acquisition and retention. Drive sales mix in line with company strategy in respect off agent ratio. Provide excellent client service and build sustainable relationships that enhance the Bayport brand. Carry out a competitor research to keep up to date with competitor activities and possible opportunities. Requirements EDUCATION Matric and / or equivalent qualification (NQF Level 4) EXPERIENCE AND KNOWLEDGE Qualification in sales / marketing or management (certificate/ diploma) or 1 year sales experience

Introduction The Aurum Institute is offering a great opportunity to suitably qualified and experienced staff to contribute towards our mission to improve the health of people and communities through innovation in TB, HIV and Health Systems. The following position/s has become available and you are welcome to apply should you meet the requirements of the post. Specification Responsible for capacitating managers of public health services as set out in the curriculum of the Aurum Management Development Programme (MDP) YOU WILL BE REQUIRED TO: Provide training and workplace mentoring to learners on: oLeadership and self-management oCommunity profiling, operational planning and budgeting oHuman resource management oPharmacy supplies management oInfrastructure and Service Organisation oQuality assurance oHealth information management Assess learner competence in key knowledge, skills and practices related to the above subjects Support learner development of computer literacy skills Coordinate, perform and/or assist with all relevant communication, administration, reporting, and evaluation activities related to the programme Requirements YOU MUST HAVE: Qualifications Bachelor's degree in the health or social sciences Post-graduate qualification in Public Health, Health Service Management, or Quality Assurance in the healthcare environment A qualification in General Management and/or Training would be advantageous Work Experience Minimum 12 years' work experience in the healthcare environment At least 4 years' experience in health management Experience in quality assurance and/or training and mentoring an advantage Other Requirements Must have own car and valid driver's license, and be willing to travel A good working knowledge of Microsoft Word, Excel and Outlook

Introduction To assist with managing and supervising the activities of the OTC Issuers and Markets Department with the guidance of the Head of Department and /or manager. The person appointed to this position will report to the Manager: OTC Markets and Issuers. Specification Identify shortcomings and anomalies to regulatory framework and subordinate legislation; Assess applications for ODP licenses in totality against criteria in the regulations and conduct standards; Assist manager and HoD to maintain an effective framework for supervision of ODP's; Assist the manager and HoD to execute supervisory function with defined SLA limits; Assist with the monitoring of compliance with the provisions of the Financial Markets Act and subordinate legislation; Conduct investigations regarding unregistered OTC Derivative Providers and ensure that all relevant complaints are dealt with; Plan, conduct and provide feedback on-site visits and inspections, including liaison with relevant stakeholders; Attend and constructively participate in all meetings and projects with stakeholders when required to do so; and Liaise with and render appropriate regulatory guidance to stakeholders after consultation with the Manager and Head of Department. Other Key Competencies: The candidate must demonstrate the following skills and attributes: strong analytical abilities, attention to detail, leadership skills, active listening, critical thinking, strong financial and numeracy skills, excellent communication skills (verbal and written) and innovative and strategic thinking, good understanding of complex financial instruments, including derivatives, demonstrate an understanding of operational and quantitative risk management, excellent project management skills, detailed understanding of the regulatory framework, excellent report writing skills, decisive and confident, approaching all tasks in a professional manner. The FSCA is committed to increasing the representation of marginalised groups in line with its transformation strategy. Persons with disabilities are encouraged to apply. Please note that correspondence and communication will only be conducted with short listed candidates and that the FSCA reserves the right not to appoint if a suitable candidate is not identified. Requirements Postgraduate Degree in Commerce and a minimum of 4 to 6 years practical experience in the financial services industry within a regulated environment. Experience in planning and conducting onsite inspections on regulated entities, liaising with regulated entities across all levels and knowledge of the functioning of financial markets, solid experience in the monitoring of corporate governance frameworks including experience in establishing and maintaining professional relationships with internal and external stakeholders and other professionals (auditors and risk specialists), excellent knowledge and demonstrable experience in financial analysis, reporting on business plans and performance. A Master's degree would be an added advantage.

Introduction The candidate will, in consultation with Department of Education, be responsible for the integration of consumer financial education and awareness into all levels of the formal education sector and to coordinate consumer financial education to youth in general. The person appointed to this position will report to the Departmental Head: Consumer Education. Specification Formulate, implement and maintain an effective plan to promote the integration of consumer financial education and awareness into the formal education system and youth programmes. Promote the incorporation of consumer financial education into all levels of the formal education system Provide input into the curriculum development processes of the Department of Education and adapt financial services consumer education material in formal education in consultation with the Department of Education. Organise community projects and assist with fundraising programmes Liaise with departments of education, other educational institutions, provincial consumer affairs offices, school governing bodies, various national and international fora and other FSCA departments. Prepare an annual budget in relation to aspects of formal education contained in the business plan of the Consumer Education Department. Provide strategic input into consumer financial education matters. Manage formal education component of the department Other Key Competencies: The candidate must demonstrate the following skills and attributes: A high level of judgement; confidence and a decisive approach; effective communication skills; interpersonal skills; the ability to analyse problems; the ability to gather information; be able to interact effectively with senior staff/ industry partners and stakeholders; ability to work effectively under pressure whilst upholding an emphasis on quality. FSCA is committed towards increasing the representation of marginalised groups in line with its Employment Equity Plan. Persons with disabilities are encouraged to apply. Please note that correspondence and communication will only be conducted with short listed candidates and that the FSCA reserves the right not to appoint if a suitable candidate is not identified. Requirements A Post Graduate degree in Education or related field, with at least 5 years relevant work experience, 3 of which being at a management level. The candidate must have extensive knowledge and experience in the administration of the formal education system in South Africa, including curriculum development and teacher development programmes. Knowledge of educational programmes to youth in the informal sector will be an advantage. The ability to do research, give high level presentations, manage projects at a senior level and implement the results thereof is essential. The successful candidate must be able to display good planning at strategic and project level and organisational and leadership skills. The successful candidate may be required to travel nationally

Introduction Africa Personnel Services is currently looking to recruit a mine engineer / assistant GM for one of our clients in the mining industry. Specification Key performance areas: Safety, health, housekeeping of the mining area as well as the areas where work is performed Provide short, medium- and long-term production planning Drill and blast holes designed to suit the plant requirements and shift production requirements Provide Drill, Blast, load and hauling daily, weekly and monthly report Ensure the safe and efficient development of the mines and other surfaces and underground operations Overseeing infrastructure projects (water, compressed air, facilities) and ensuring that operations run smoothly. Monitoring underground activities Overseeing general mining activities Ensuring the safety of mining equipment and monitoring mine equipment assessments Managing monthly budgets and keeping detailed records Supervise/assessing all the personnel Accumulate shifts for obtaining blasting tickets Do daily inspections of mining work sites including safety assessments Ensure all statutory requirements are fulfilled with regards to equipment and other responsibilities Setup and attend meetings as required, be well prepared and an active participant Attend to all administrative duties as required (time-sheets, record keeping, minutes of meetings, pre-use inspection list, planned maintenance and explosives) Ensure company rules and procedures are adhered to Assist GM with duties as assigned Carry legal responsibility for the mine Identify, communicate and mitigate risks Key responsibilities: Primary: Safety, health, risk and housekeeping Planned production Pre-use inspections Infrastructure development Procurement and stockholding Upkeep of rules and procedures Preparation and attendance of meetings Record keeping Administrative duties Quality control Management of subordinates Stakeholder management •Statutory responsibilities Secondary: •Couching and skills transfer to subordinates •Continuous improvement of work environment and activities •Participate in management group activities Requirements Critical competencies: •Hon BSc (Mining Engineer) •A minimum of 3-5 years working experience in a mine planning and mine production environment. •Proven ability to plan and manage/achieve production targets •Proven ability to manage people and equipment to optimize profits Technical: •Computer literacy skills in MS Office •Experience in managing relationships with stakeholders and sub-ordinates, contractors and other service providers •Excellent in English, both verbal and written

Junior Key Account Manager (FMCG, Fasion & Beauty) - Jumia (Full Time) Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey! Main Responsibilities: Regularly source, engage and onboard new vendors relevant to the assigned product category; Develop solid relationships with Jumia’s key accounts and partners, act as a consultant for them, providing insights on how they can maximize their Jumia marketplace business; Facilitate revenue growth by negotiating, improving and optimizing deals on a weekly basis; Support the Head of Department to plan periodic campaigns related to the category, including negotiating special deals and managing website exposure; Manage daily operations related to key accounts with the aim of optimizing performance, including pricing negotiation, content quality check, assortment level and inbound orders; Understand each vendor’s value proposition and to develop a clear action plan followed by rapid implementation to maximize vendors’ performance; Respect commercial team routine, agenda and guidelines; Liaison closely with all other teams to deliver an optimal vendor experience and seamless content upload; Promote Jumia’s value added services; Contribute to consistently meet and exceed sales targets and supplier satisfaction expectations. Required Skills & Qualifications: Planning and organizational skills – Must have great organizational skills, be punctual, reliable, outstanding attention to detail and ability to prioritize efficiently; Commercial and sales skills – Ability to source best offers and negotiate appropriate deals; Interpersonal skills – Must be able to hand all vendor queries and be great at conflict management; must also coordinate with all other Jumia’s teams to supervise products upload and deals promotion at all times; Analytical skills – Must be able to conduct standard performance analysis and leverage KPIs and on own vendor knowledge to identify potential areas of improvement on a regular basis; IT and Microsoft Office skills – Good working knowledge of Excel’s basic functions, Word and PowerPoint, must feel comfortable with learning how to use the company’s IT platforms; Ability to multitask and work under pressure; A passion to provide service excellence and improve the lives of others by providing key everyday products and services; An energetic entrepreneurial spirit and desire to work in a fast-paced and fun working environment; Previous commercial experience in the consumer goods industry is a plus; Bachelor’s degree is preferred, suitable for recent graduates. We Offer: A unique experience in an entrepreneurial, yet structured environment; The opportunity to become part of a highly professional and dynamic team working around the world; An unparalleled personal and professional growth given the challenges that we propose you to take.

Introduction The purpose of the role is to support the Legal & Compliance Executive in managing operational and strategic risks from a regulatory, compliance, operational process and system change perspective. This extends to proactively identify and manage risks to the business, its employees, customers, reputation, assets and interests of stakeholders. Assisting with the decisioning and/or implementation process on how to avoid, reduce or transfer risks when mitigating actions are put in place. Engage with all stakeholders involved and oversee change proposals to allocated business units. Specification The purpose of the role is to support the Legal & Compliance Executive in managing operational and strategic risks from a regulatory, compliance, operational process and system change perspective. This extends to proactively identify and manage risks to the business, its employees, customers, reputation, assets and interests of stakeholders. Assisting with the decisioning and/or implementation process on how to avoid, reduce or transfer risks when mitigating actions are put in place. Engage with all stakeholders involved and oversee change proposals to allocated business units. Requirements MINIMUM QUALIFICATIONS Matric and or relevant NQF 4 level qualification Financial related diploma/degree will be an advantage EXPERIENCE AND KNOWLEDGE MINIMUM REQUIREMENTS A minimum of 3-5 years risk and/or operational experience. Micro lending or related financial services exposure would be an advantage DESIRED/ PREFERRED REQUIREMENTS Technical acumen Problem-solving and decision-making abilities Ability to cope under pressure Negotiation skills and the ability to influence people Good communication and presentation skills Commercial awareness Numerical skills and the ability to evaluate costs The ability to understand broad business issues

Introduction To provide and manage the activities of the Business Centre Complaints and Queries team, which include but not limited to the following: handling of complaints from multiple sources, redirecting of complaints to external regulatory authorities and internal FSCA divisions in accordance with relevant protocols and management of the debarment register. The person appointed to this position will report to the Departmental Head. Specification Oversee and manage the complaints and query resolution unit within the Business Centre; Assist with the development, implementation and maintenance of the appropriate internal policies; Handle complaints and enquiries; Engage with internal and external stakeholders with regards to the activities of the Unit; Manage the human resources of the team effectively and efficiently (train, monitor, lead, development and maintenance of performance standards for the team); Assist in managing the department's business plan and budget in line with FSCA guidelines; Attend to administrative and managerial responsibilities of the department as directed by the Departmental Head; Manage the processes of referral of matters that do not fall within the scope of the FSCA to external stakeholders; Prepare monthly trend analyses reports on matters handled by the Unit; Manage, monitor and update the register of debarred representatives; and Engage with key internal and external stakeholders to facilitate the closure of various matters and ensure adherence to service level agreements. Other Key Competencies: The candidate must demonstrate the following skills and attributes: A high level of judgement, confidence and decisive approach, effective communication skills, show a high level of judgement, the ability to analyse problems, the ability to gather information, problem solving and the ability to work under pressure, be able to interact effectively with senior staff, industry partners and stakeholders, and organise, lead and motivate a team in order to meet individual and work group goals, ability to work effectively under pressure whilst upholding an emphasis on quality. FSCA is committed towards increasing the representation of marginalised groups in line with its Employment Equity Plan. Persons with disabilities are encouraged to apply. Please note that correspondence and communication will only be conducted with short listed candidates and that the FSCA reserves the right not to appoint if a suitable candidate is not identified. Requirements A Bachelor's Degree in law or Commerce. The candidate must have proven relevant and practical experience of at least 5 years within a financial services industry. A good understanding of the overall mandate of the FSCA and the various financial sector laws is required.

3 PL Team Leader - Jumia (Full Time) Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey! Main responsibilities: You will be in charge of building and managing the 3PL community for Jumia E-Commerce in Algeria with the below responsibilities: Coordinate the relation between Jumia teams and Partners Build relationships between the vendor support center and partner Build relationships between the Partner and customer Develop administrative standards and policies for hubs and ensure their compliance Follow up with partners on the Service level agreement Prepare account status reports Handling and following up on daily issues between partner, customer and operation teams Responsible for updating the lost liability from 3PL Required skills & qualifications: Approachable and responsive, able to connect with employees at all levels Strong problem solving skills Strong customer service focus Supportive team player with a strong drive to create a positive work environment Bachelor's degree in business administration, Logistics is preferred. Excellent knowledge of English and Arabic (verbal and written) is required, an additional language is a plus; strong communication skills are critical Thorough working knowledge of MS Office, e.g. solid and sound Excel knowledge We offer: A unique experience in an international, entrepreneurial, yet structured environment An unparalleled personal and professional improvement as our longer-term objective is to train the next generation of leaders for our future internet service lines The opportunity to be part of a team full of talented people with the best backgrounds

Introduction We have an exciting opportunity at our company for Shift Managers Specification The purpose of Shift Manager is to ensure that the manufacturing processes run reliably and efficiently across the different production silos through the effective planning and using of available resources. Requirements 3.1Qualifications Level of tertiary educationSpecifyEssential/Desirable NQF 7Industrial Engineering or Operations managementEssential LEAN Six SigmaGreen BeltDesirable 3.2Knowledge Production Processes and management LEAN Manufacturing Production Scheduling Employee Management Branding Processes Mechanical Knowledge Bargaining Council and labour laws 3.3Experience Production Manager5-8 years' Gifting. Apparel, Signage or Branding industry3-5 years' Working within a unionized environment2-3 years' 3.4Skills Excel Advanced Investigation Skills Problem Solving skills Communication skills People Management Skills Judgement and Decision making skills Report writing skills Organising, planning and prioritising skills Verbal and Numerical Comprehension skills Interpersonal skills and EQ 3.5Competencies Examining information Interpreting Data Developing Strategies Adopting practical approaches Directing People Challenging ideas Empowering individuals Showing Composure Inviting Feedback Managing tasks Pursuing goals

Introduction Transaction Capital Business Solutions is looking for a Head of Operations to join their Credit Control / Operations Department. Specification Design, adapt and implement TCBS's invoice discounting business model in support of strategy. Taking the lead role in maintaining a consistent, high end product that delivers to clients a flexible tailor-made funding solution that meets their funding requirements through effective purchasing of invoices and a reduction in their working capital cycle, through the improved collections and transparent, aligned and communicated client objectives. Identify, implement and drive the way in which client relationships are fostered, nurtured developed between TCBS, the Client and the Debtor. Plan, develop and drive key credit risk management frameworks for invoice discounting Identify, monitor and correct key business drivers for credit risk and client service that will lead the team to focus on the correct actions to deliver on strategic objectives Identify, design and drive the internal control environment. Drive efficiency through the effective utilisation of technology and human capital Requirements Degree in Commerce (Post-graduate qualification preferable) Required skills & experience: 10 years + of experience in commercial trade credit 5 years at a senior management level 5 - 7 years general management experience (30 employees +) In-depth understanding of the commercial trade credit Experience in the development of strategy, budgets and forecasting Proven record of business success Proven track record of excellence, delivery of projects / results, project management and management of staff Proven record of leadership Displayed evidence of ability to select, grow and lead highly talented teams Knowledge and understanding of the regulatory environment Minimum core competencies required, but not limited to: Commercial credit management Dealing with clients and maintaining high service levels Knowledge of credit, loans and financial products with the associated legal remedies on default Managing external service providers Excellent report/business writing and information presentation skills Excellent written and verbal communication skills Excellent information gathering and problem-solving skills Microsoft office Behavioral Competencies Executive Leadership in line with the Company's leadership charter and values Strong organizational, interpersonal and planning skills Building strong client relationships Results driven Goal focused Quality and detail orientation Adaptive and responsive to change. Persuading and influencing •Self-Starter •Problem solver •Emotional intelligence •Interpersonal skills •Demonstrate high ethical values •Comfortable dealing with ambiguity

Introduction Bride & Co, the leading bridal, special occasions and mens' formal wear business in SA, is recruiting for an Assistant Admin Manager in their Sandton store, Johannesburg. Specification Main duties and responsibilities 1.General Administration Ensure casual wage/salary budgets are being met Ensure all sales and financial figures are reported on a daily basis Any discrepancies must be investigated within 24 hours and appropriate action must be taken Ensure that all filing is signed off, accurate and filed correctly Ensure that all registrations are captured, that quotations are done and follow ups are recorded To ensure that all emails from the Finance and Audit team are answered within a reasonable time and any required action is taken immediately To ensure that the banking is done before 11:00 every morning and that the banking is emailed to Finance daily. Ensure that the End of Day process is done accurately, signed off and filed. Ensure that the petty cash vouchers and spreadsheet are completed and signed off. Any discrepancies need to be reported to the GM. Ensure completion of the monthly admin department audit checklists. 2. Stock control Assist the Brand Manager in: Ensuring consultants are vigilant in controlling their allocated sections Ensuring that stocktake prep is done accurately and timeously Ensuring all transactions processed on the system are accurate and correct Ensuring daily sectional counts are accurate and variances are reported to Head of audit team Movement of stock between stores or support office is to be documented at all times. Investigating stock discrepancies, implement controls needed to minimize stock losses Ensuring that change room controls are in place Ensuring that security checks are happening and no stock is leaving the store without the invoice being checked Ensuring that the correct sku's are on the products. Correct ticketing is being done. Ensuring that stockrooms are neat tidy and in order at all times. 3. Sales The Assistant Admin Managers will be allocated a sales target, this will be calculated on achieving 50% of their monthly breakeven figure. 4. Staff Management Ensure teas and lunch rosters are drawn up daily/weekly and adhered to Assist in ensuring consultants' sections are neat, tidy and organized at all times Ensure that all consultants are following up on customer requests All staff related issues, including disciplining staff, ensuring uniforms are worn, rosters, leave days, etc Ensure Company policies and procedures are in place and constantly maintained Assist in facilitating early morning training sessions Assist in implementing systems and procedures where needed 5. Housekeeping and maintenance Assist the Brand Manager in: Housekeeping and cleanliness of the store is seen to daily Conducting daily "walk the floor" duties as listed separately Ensuring all cupboards, fitting rooms and back areas of the store are neat and tidy Ensuring staff departments are maintained according to company standards at all times as well as fitting room. General •Attend stock takes when required whether during the week or weekends or overtime •You may be transferred to other stores within the Company to assist with back logs of working, at Management's discretion. The transferred shops will be within the province where you live. •To accept all other duties as specified by your Superior. Please note that your duties may vary from time to time and that you shall be required to comply with any reasonable request made of you during working hours. •You are expected to be on time each day and to make every effort at all times to carry out your duties in a spirit of good will, co-operation and enthusiasm. Requirements Requirements: •Matric with maths •+- 3 years retail fashion experience in a managerial position Basic Skills and abilities: •Strong leadership skills •Excellent communication skills •Computer literate with e-mail, excel spreadsheets and point of sale •Well organized and methodical •Attention to detail, sound analytical skills •Understanding of budgets, targets, mark ups and expenses

Introduction A highly successful residential property developer has three vacancies for Estate Marketing Managers for three of our major developments in the Gauteng Region. Specification The desired incumbents should, at minimum, hold a BCom Marketing or Strategic Management, with approximately 4 years' experience in: Formulation and execution of the marketing strategy Ensuring collaboration between marketing, estate management and administration Training and motivation of staff on site Ensuring operational procedures are implemented on site Improving systems on site Requirements A background in the operational management of rental sites would be advantageous. The following skills are required: Motivating Staff Creating urgency Meeting targets Strategic planning Identifying risk on site Client service Closing difficult deals Collaborating different departments

About Andela Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About the Role Andela is hiring a Director of Operations, a seasoned professional who is passionate about building the next generation of technology and business leaders in Africa. The successful candidate will be responsible for executing on strategy, addressing daily issues, supervising staff at multiple levels, and following up on out-of-sync metrics that arise. Areas of concentration will be around General Operations, Facilities Management, Procurement, Security, Kitchen, hiring/growth and issue resolution. There will also be a level of oversight on both Guest Relations & Travel and I.T. operations, even though these areas of the organization have a level of centralization across all global locations. You bring more than passion to the role: you are a world-class leader with exceptional operational expertise and demonstrated strong leadership skills. You’re an expert in building and managing complex operations and developing the processes necessary for scale. You know how to think – and act – big, while holding a strong moral compass in everything you do. Responsibilities Your day-to-day would have you: Lead all operational elements of Andela Kenya Lead the running of all operational aspects of the business in Kenya Optimize current operational activities and make adjustment based on learnings Oversee the facilities and real estate team, including both office and residential properties to ensure safety and security across multiple locations Manage and track daily/weekly metrics from all aspects of the business functions in his/her docket Develop and keep highly informative business reports for use by both the Country Director, and global leadership to have a pretty accurate idea on the state of the business at any given time Develop and maintain highly detailed budgets and timely financial projections Complete quarterly (or more) financial and operational reviews and reports Provide Strong Operational Support Provide operational support to all other divisions within Andela as they would require Oversee the building and/or continuous improvement of operational SLAs between the central operations and departmental operations to help them achieve their goals effectively Lead ways to automate and reduce time spent on operational tasks across the business Build strong processes and systems Maintain and create highly-structured processes and systems that both rely on and produce data that helps drive business decisions Maintain and improve “playbooks,” detailed manuals that document all relevant parts of the Andela operating model; continually update and improve manuals in preparation for supporting other teams Collaborate with the Country Director to Combine in-depth operational analysis with hands-on learning to drive improvements across different parts of our process Manage, coach and mentor a strong team Manage all operations staff members including facilities, logistics, and other cross-functional teams Make sure that all functional areas and team leads in those functional areas have objectives and trackable metrics that are reported weekly Establish and maintain a highly capable management team for each department and monitors their performance against Business Unit goals. Provide structured evaluations of employee performance at least twice a year Suggest and create job descriptions, screen candidates and make recommendations for any needed roles in addition to existing team Project Management Define and execute multiple time-sensitive, large-scale projects to meet business objectives in defined time frames Anticipate potential bottlenecks, provide innovative solutions to troubleshoot challenges, and balance business needs with technical constraints Support expansion to other locations in Kenya and across Africa Make recommendations to Andela leadership about what’s needed in setting up operations for future locations in your region Be part of a larger team to design and execute Andela’s growth strategy Leadership Sit in the Kenya Leadership team (NX) and contribute to the strategic direction that will help meet the country goals and objectives. Influence key leaders and stakeholders recommendations on strategic organizational issues. Act as second in command in absence of the Country Director. Qualifications The key attributes for this role are: Strategic Thinking. You have a strong ability to think strategically and plan for the future. You are able to assess trade-offs, risks, opportunities, and can see the big picture clearly even while getting through the day to day hurdles. Operational Excellence. Whether in building your own company or previous experience working in operations at a company, you demonstrated expertise in designing and managing processes for scale, managing budgets, and building lasting systems for strong personnel management. Demonstrated ability to build and scale organizations or initiatives. You are entrepreneurial and creative, eager to find ways to develop talent, build a team, and set up a business for scale. You have strong business skills and will be comfortable engaging multiple teams who are core to the success of Andela. You have a natural ability to work across borders to connect with our global team to help scale our operations in Kenya and around the world. Team building and cross-cultural skills . You should have significant experience leading strong teams; and you should be an expert at working with diverse groups of learners. It is also important that you have a demonstrated understanding of what it takes to build high performance teams and a best in class operations department. A deep commitment to our mission. We are looking for a leader with evidence of curiosity, and a deep commitment to lifelong learning. You will have demonstrated an ability and interest in creating large-scale change and impact. This could be seen through your involvement in building organizations, companies or non-profits and developing talent in some area that is meaningful to you. Ideal candidates for this role will have: At least 7-10 years experience in operations with 3 of those being in Management. Experience managing operations, including detailed budgeting and reporting, in a complex environment Proven experience establishing, implementing, and executing operational process in a ever-changing company Experience developing and managing a culture of continuous learning and improvement Experience managing and coordinating teams to deliver on a tight schedule Work and living experience in emerging markets, particularly in Kenya or elsewhere in Africa Record of strong academic performance from a leading undergraduate and, if attended, graduate institution Experience at start-ups a plus, but not required EPIC Values Alignment Demonstrable commitment to the learning & development of people and technology The ability to learn new things fast enough to amaze your friends and family Interested? If the above sounds like an exciting role to you, please tell us why you believe you’re a good fit and we’ll be in touch. Benefits & Compensation Full-time compensation Full medical coverage Breakfast, lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. At Andela, we outcompete through diversity. We know that our strengths lies in the multiplicity of talents, perspectives, backgrounds & orientations resident in our community and we take pride in that. Andela is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices. Andela provides equal employment opportunities and workplace to all employees and applicants without regard to factors including but not limited to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy (including breastfeeding), genetic information, HIV/AIDS or any other medical status, family or parental status, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. This commitment applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Our policies expressly prohibit any form of harassment and/or discrimination as stated above. Andela is home for all, come as you are.

Corporate Sales Executive - Jumia Travel (Full Time) Jumia is Africa's leading internet group, with already over 3,000 employees in more than 20 African countries and huge successes such as Jumia, Jumia Market, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services. It is led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CdC. Jumia Travel is a hotel/flights booking website that provides travellers with the perfect place/flight they need at the best price from more than 25,000 hotels in Africa and more than 200,000 hotels around the world. Africa is one of the fastest growing economies in the world, offering excellent opportunities in a vibrant and booming environment. Its economic growth has enabled innovative businesses to flourish and this is where Jumia steps in. We are currently looking for talented people with a passion for emerging markets and Africa to join our team and embark on our exciting journey. Main responsibilities : This role is both hunting (new clients) and farming (handling and managing existing clients) - The ideal candidate should be someone comfortable with both aspects. Researching and identifying sales opportunity, generating leads, target identification and clasification. Reaching out to new customers and making presentations or pitches outlining the benefits of product/services. The ideal candidates should have stong closing skills. Perform territory and account management, opportunity qualification and needs analysis for all account levels: prospects and customers Use phone, email and internal marketing tools to perform selling activities and drive new business Maintain an accurate and up-to-date forecast and documents all activities and custmer interactions. Maintain required activity metrics via phone calls, appointments and demos Respond to inbound inquiries, outbound marketing campaigns, and successful lead opportunity development Required to remain knowledgeable and up-to-date on product roadmap, industry changes, and competitive landscape Ensuring proper servicing and after sales support to clients Data reporting to management and gethering market intelligence Requirements & Qualifications : At least one year experience selling to corporate customers. Strong sales and business development background. Enthusiastic, driven and confident: ability to clearly pursuasively articulate the company's mission, product and business values Proven ability to learn new technology quickly, adapt to changing needs and possess strong analytical skills. Ability to quickly build productive relationships in a fast-paced, high performance environment. Perfect spoken and written English. A degree from a recognised university We offer : A unique experience in an entrepreneurial, yet structured environment The opportunity to become part of a highly professional and dynamic team working around the world An unparalleled personal and professional growth given the challenges that we propose you to take

Interested in applying youreducational background in a company with global reach? We invite you toconsider a challenging role in our Summer Internship Program 2019 at NestléNEAR! For students who are still inUniversity and looking for real hands-on experience, we welcome yourapplications to our 8 week Summer Internship Program (July 1 st– August 29 th ). This Internship would give you everyopportunity to develop yourself through working on real projects that impactour business and utilize the analytical and business knowledge you haveacquired in University. Here are some of therequirements we are looking for: Current Students with Chemistry or Pharmacy major who are in their final 2 Years towards earning aBachelor’s degree (i.e. years 4 & 5 in a 5 Year Bachelor Degree) Strong analytical,interpersonal and communication skills Strong record ofextracurricular activities Demonstrated exceptionallearning abilities Deadline to apply: April 30 th , 2019

About Andela Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About the role The Role of the Senior Operations Manager is to plan, direct and coordinate the company’s operations functions in Nigeria. The individual will be responsible for improving performance, productivity, efficiency and cost effectiveness through the implementation of effective methods and strategies across all fronts in the Operations department and the business as a whole. Responsibilities: Lead all operational elements of Andela Lagos. Learn how Andela’s Lagos operations work and optimize and manage every aspect of our operations function Lead the core-operations, facilities and procurement Oversee the facilities and real estate team, including both office and residential properties to ensure safety and security across locations Develop and maintain highly detailed budgets and timely financial projections Complete quarterly (or more) financial and operational reviews and reports Responsible for the delivery of overall operational targets. Display excellent leadership, people management, communication and influencing skills at a senior level Build strong processes and systems. Maintain and create highly-structured processes and systems with a data-driven approach Maintain and create “playbooks,” detailed manuals that document all relevant parts of the Andela operating model; continually update and improve manuals in preparation for supporting other teams Foster regular engagement with key client contacts in line with client expectations. Identify operational best practice through interaction with the wider team Ensure delivery of Client KPIs/Sales targets including day to day service levels, customer experience, quality measures and compliance measures Collaborate with the Director of Operations to build systems and processes that successfully communicate all topline recurring indicators of success and that explain and troubleshoot any major outliers or obstacles to success Demonstrate achievement of results e.g. business improvements, cost savings, revenue generation Drive Business Continuity initiatives Manage, coach and mentor a strong team. Manage all operations staff members including facilities, logistics, and other cross-functional teams Provide structured evaluations of employee performance at least twice a year Design a well-defined Communication and Engagement model to ensure all teams understand the performance of the business and the needs of their teams Develop the operational talent pool by optimising the skills of the existing team and ensuring a succession plan is in place Forge a partnership with our internal recruitment team to identify and attract the very best external talent for key roles within the team. Suggest and create job descriptions, screen candidates and make recommendations for any needed roles in addition to existing team Qualifications: Ideal candidates for this role will have: At least 7-10 years of post-undergraduate, full-time work experience Experience managing operations, including detailed budgeting and reporting, in a complex environment Experience rapidly growing /scaling a project Experience developing and managing a culture of continuous learning and improvement Experience managing and coordinating teams to deliver on a tight schedule Work and living experience in emerging markets, particularly in Nigeria or elsewhere in Africa Record of strong academic performance from a leading undergraduate and, if attended, graduate institution EPIC Values Alignment Demonstrable commitment to the learning & development of people and technology The ability to learn new things fast enough to amaze your friends and family Interested? If the above sounds like an exciting role to you, please tell us why you believe you’re a good fit and we’ll be in touch. Benefits & Compensation Full-time compensation Full medical coverage Breakfast, lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Introduction Overall Job Purpose The main purpose of the Business Manager will be to assist the Executive in managing the overall Business and fulfilling responsibilities. This includes, Performance Management, Complaints, Business Project Implementation, Strategy Implementation, Exco reporting, HR Co-ordination, Risk assessments, Compliance and other Operational issues. Responsible for ensuring that plans are executed timeously in line with the requirements set out. Enabling the Executive to be effective in his/her role as key strategist in the organisation. Specification Key Accountabilities Accountability: Business & Operational Management Attend a multitude of forums, project and management meetings to stay up to date with operational conditions and provide early warning to the Executive of any probable issues and proposed solutions. Continuously monitor the overall Business Performance (Finance, Risk, Compliance, Change, HR, cooperate service and procurement) of the business unit and advise the Executive of any possible deviations and the actions that have been created by the business unit seniors to address these Contribute to the strategic and operational planning of the business area Take personal accountability for resolving issues lodged directly with the Executive Approve Business proposals by reviewing, analysing and interpreting proposals presented in line with the mandate delegated by the Executive Act as key advisor to the Executive providing knowledgeable review and recommendations, ensuring that context, analysis and the views of the respective areas are collated, filtered and summarised in a concise manner Advise the Executive on on-going issues and programmes to address these in the business unit and set up a process for monitoring Ensure operational efficiencies are gained through the delivery of effective business reporting tools. Act as initial point of entry for escalated queries and for queries from other external stakeholders and attend to queries or relaying the query to appropriate individuals when falling outside scope Redistribute the resolution or respond directly to the stakeholders where appropriate and report only major issues to the Executive Ensure that decision-making within the business unit is dissolved to the lowest appropriate level to support the business objectives of empowering and growing the competence of line decision-makers Interface with the other executives' direct reports to understand the operating environment and to assist them to prioritise focus areas Oversee the management of the executive's office to ensure smooth operations and that resources are available and operating effectively In the event of major issues in the business unit, act as crisis coordinator and allocate tasks to the crisis teams Coordinate the actions or approval of other business units for policy or strategic direction changes Advise the Executive on an on-going issues and programmes to address these in the business unit and set up a process for monitoring likely defensive issues. Ensure consistency in statements or decisions with strategy and policy Sign off proposals, quotes, invoices etc. based on the mandate delegated by the Executive Prepare formal business processes Identify business improvement and optimisation opportunities that will result in improvement of process performance and ultimately in Bryte results Construct business cases for initiations proposed by the business. Research and consider best practice, local conditions, trends, as well as competitor activity Drive best practice, continuous improvement and innovation at process and procedure level Continuously monitor the potential impact of new tactical plans on the reputational risk of the business unit and the Organisation and advise seniors in the business on appropriate action to take to minimise the risk. Accountability: Reporting Prepare the key themes, presentations and reviews for the BU executive and assist with detailed content when required Evaluate all material and communication prior to it being reviewed by the executive ensuring that context, analysis and the views of the respective areas are collated, filtered and summarised in a concise manner Working with the Operating Model Leads and finance, ensure reporting requirements to Executive teams are met on time and to the highest quality Prepare the key themes, presentations and reviews for the Executive and assist with detailed content when required. Ensure that presentations are packaged to reflect the business unit's brand and the Executive's preferred style. Accountability: Team Management Encourage frequent knowledge sharing between team members. Establish and maintain a succession plan for the team. Create effective workforce and recruitment demand plans to ensure that current and future business requirements can be met. Plans should be revised at least twice a year. Track the delivery of the team and achievements against the team's annual goals. Participate in the creation and implementation of Employee Opinion Survey (EOS) actions for the team. •Oversee the management of the Executive's office to ensure smooth operations and that resources are available and operating effectively. •Follow through with operational plans, projects for the executive office Requirements Role Specification: Education and Experience Required •B-degree in Commerce, Business Administration, Finance, Insurance or Risk •Five (5) years' experience in the Financial Services industry •Three (3) years' experience in client relationship management Knowledge & Skills: •Strategy and Business Project Implementation Skills •Stakeholder management and Networking skills •Communication skills •Analytical Skills •Co-ordinating Skills •Conflict Management Skills Competencies: •Entrepreneurial and commercial thinking •Formulating strategies and concepts •Deciding and initiating action •Writing and reporting •Planning and organising •Presenting and communicating information •Working with people •Persuading and influencing

Introduction 1. To identify and execute strategies that optimize the bank's credit portfolios from a reward versus risk perspective while balancing capital constraints and market sensitivity to levels of non-performing debt. 2. To ensure efficient implementation and effective compliance with Group and external policies, procedures and limits relating to credit risk, including for provisioning, write-offs and arrears management up to 90 days. 3. To ensure that the bank's risk position in relation to credit risk is appropriate to the business and Group at all times in the context of prevailing global and local market conditions as well as the outlook. 4. To ensure that clients loan request are properly reviewed for completeness and viability in order to determine whether or not credit should granted. Specification Key Accountabilities: 1. To take responsibility for the institution's credit risk within the Bank's Risk Committee 2. To develop the credit strategy in line with the Group Strategy and reinforce the independence of credit risk function from those whose primary role is to maximise short term revenues and profits 3. Formalisation of all credit approval, monitoring, collections and arrears management activities for the bank 4. Preparation of bank specific credit policies in coordination with Chief Risk Officer, Head of Consumer Solutions and Head of Financial Inclusion. 5. Develop the reporting items and implement group standards on credit risk activities 6. Visit each branch at least once a year and prepare a formal report on activities and recommendations for improvements or movements to best practice 7. Assist in the development and performance management of all staff in the credit risk department as well as all decision taking staff in the field, including arranging training, coaching and mentorship of staff Requirements Education and/or Experience Required 1. A degree in finance or similar 2. Experience in credit management gained in Microfinance environment 3. Possession of clear thought and expression, both verbal and written, together with the ability to mix and converse freely with all levels of management. 4. The Job Holder should be professionally qualified and/or hold a tertiary qualification relevant to the job and will have had a minimum of 5 years' experience in the credit and/or related fields. 5. The Job Holder should be able to identify and assist with strategies to maximise benefit from opportunities that arise to give some input to upside benefits to the business.

Introduction The Namibia Qualifications Authority is a state owned Enterprise established through the Namibia Qualifications Authority Act no. 29 of 1996. The NQA is statutorily mandated to evaluate qualifications and set and administer a National Qualifications Framework (NQF), amongst other objectives. The NQA hereby invites suitably qualified candidates to apply for the following position: Supervisor: Property & Administration Specification To provide supervisory, administrative and logistical support to staff and management in compliance with internal policies and procedures. The Supervisor: Property Administration will also be responsible for procurement, stock control, inventory, fleet management as well as safety and security in support of operational effectiveness and business strategy. Requirements Bachelor Degree in Business Administration with a major in Business Administration A certificate in Real Estate as an added advantage. With at least 3-5 years related experience in Business Administration, property management and the maintenance thereof, Asset Management and procurement. Exposure to Sage Evolution software is an added advantage

Introduction The Namibia Qualifications Authority is a state owned Enterprise established through the Namibia Qualifications Authority Act no. 29 of 1996. The NQA is statutorily mandated to evaluate qualifications and set and administer a National Qualifications Framework (NQF), amongst other objectives. The NQA hereby invites suitably qualified candidates to apply for the following position: Officer: NQF Registration x 2 Specification To conduct research and make recommendations on standards that need to be developed or which are submitted for registration on the NQF in order to support the establishment and development of national occupational standards and the NQF. Requirements B Degree (NQF Level 7) in area of Human Development or Education with at least 3 years experience in these fields. Knowledge of relevant legislation and regulations. Knowledge of company policies and procedures. Experience in the field of education quality assurance would be a definite advantage.

Head of Jumia Global -Jumia (Full Time) Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey! What's this job all about? As a Head of Jumia Global, you will be responsible for designing and implementing the strategy of the category. You will be accountable for the most important of Jumia KPIs i.e growth and profitability. This position is currently one of the positions where Jumia Group is investing the most to grow the pool of talent. We expect the best performers to be the next wave of CCOs, MDs and Category Directors across the group. You will focus on one or several categories, managing c-levels end-to-end relationship for our top brands and vendors. From the very essence of commercial, operations or even co-organization of Jumia key commercial events. Your scope will provide you with all levers to drive your categories toward the right direction. This position justifies a high exposure to Managing Directors, CCO up to Jumia CEOs. The main challenges are described as below: Main Responsibilities Building strong link with C-Levels and account managers of our top brands and vendors. You should justify of a flawless understanding of the entire ecosystem as well as a tremendous network. You will be the only one along with country managing director & CCO to represent Jumia in front of those key accounts Driving the growth by ensuring we have the right products at the right prices Making sure your accounts are matching key operational KPIs (out of stock and time for having the products ready to ship). Ensuring we anticipate sourcing through brand product roadmaps as well as we replenish fast enough missing strategic assortment. On-boarding 100% of your account’s products available Organizing key commercial events such as Black Friday, Jumia Anniversary, etc. Building business plan for your category (ies) to ensure we grow them in a structured way. Those BP will be presented to Jumia local CEO & CCO as well as Jumia Group CCO Required Skills & Qualifications Strong commercial skills Good analytical skills Great capacity to handle high stake negotiations Structured and organized Good with tools (excel & PPT, Salesforce.com would be a plus) Resistant to stress Strong inter-personal skills: Convince the people and your team that you are making the right decisions Great ability to work in a fast paced and competitive environment Flawless English communication Experience over 6+ years either in FMCG, tier 1 retail groups, top banking & consulting companies Top Engineering, Business Schools & Universities (top 5 of your field for your country) Proficiency in MS Office and google tools Familiar with relationship management tools We Offer A unique experience in an entrepreneurial, yet structured environment A unique opportunity to help build & shape a growing African ecommerce giant The opportunity to become part of a highly professional and dynamic team Unparalleled personal and professional growth (our longer-term objective is to train the next generation of leaders for our future internet ventures).

Sales Associate- Jumia (Internship) Who we are Jumia is Africa's leading internet group, with already over 3,000 employeesin more than 20 African countries and huge successes such as Jumia, JumiaTravel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services. Itis led by top talented leaders offering a great mix of local andinternational talents and is backed by MTN, Millicom, Rocket Internet, Axa,Orange, Goldman Sachs & CdC. Founded in 2012, JUMIA's mission is to revolutionize theconcept of shopping by providing customers with the best online shoppingexperience through a wide range of products categories including mobiles &tablets, computers, electronics, home & living, fashion, sports, health& beauty, grocery and others justify;line-height:16.75pt;background:white;vertical-align:baseline'> Africa is one of the fastest growing economies in the world, offering excellent opportunities in a vibrant and booming environment. Its economic growth has enabled innovative businesses to flourish and this is where Jumia steps in. We are currently looking for talented people with a passion for emergingmarkets and Africa to join our team and embark on our exciting journey. normal'> Responsibilities: normal;background:white'> Analysisof sales trends of assigned product categories normal;background:white'> Participationin the planning of communication plans for assigned product categories normal;background:white'> Ensurea good execution of the Commercial Campaigns (Flash Sales, Banner.) Reassortmentmanagement of assigned product categories normal'> Required Skills: justify;line-height:15.0pt;background:white'> Desired Background and experience BAC +5 from a business school or engineering. First expérience in a commercial environment 15.0pt;background:white'> Expected personal skills Organized and meticulous with attention to detail. Dynamic and autonomous Extrovert and able to relay a message effectively 15.0pt;background:white'> What we offer: 15.0pt;vertical-align:baseline'> A uniqueexperience in an international, entrepreneurial, yet structured environment 15.0pt;vertical-align:baseline'> An unparalleledpersonal and professional improvement as our longer-term objective is to trainthe next generation of leaders for our future internet ventures 15.0pt;vertical-align:baseline'> The opportunity to be part of a team full of talented people with the best backgrounds

Project Manager - Jumia Food (Full time) Qui sommes-nous : Jumia est le leader panafricain des plateformes e-commerce. Fondé en 2012, la mission de Jumia vise à améliorer le quotidien sur le continent africain en utilisant la technologie comme moyen de fournir des produits et services innovants, utiles et abordables aux consommateurs, tout en aidant de nombreuses entreprises à atteindre ces derniers et croître via nos différentes plateformes. Nos plateformes regroupent ainsi une place de marché (qui connecte consommateurs et vendeurs), une plateforme logistique (qui permet d’envoyer et de livrer les colis des vendeurs aux consommateurs) et nos services de paiement (qui facilitent les transactions entre nos différents membres). A travers ces plateformes, les consommateurs peuvent accéder à un large éventail de produits et de services, physiques et digitaux : mode, électronique, beauté mais aussi réservation d’hôtels, de vols, ou livraison de restaurants. Avec plus de 3,000 salariés dans 14 pays couvrant 6 régions africaines, Jumia est riche de talents, locaux et internationaux, qui composent ses équipes à différents niveaux. Soutenue par des investisseurs de premier rang, la société s’engage à créer un impact durable en Afrique tout en offrant des opportunités uniques dans un environnement en pleine croissance : création d’emplois, acquisition et développement de nouvelles compétences, avec des responsabilités hors pair. Nous sommes toujours à la recherche de talents prêts à nous rejoindre et à partager avec enthousiasme leur passion pour l’Afrique ! Cela vous correspond ? Alors, rejoignez notre belle aventure… Jumia Food is an online food ordering site that allows consumers to conveniently order meals of their choice from their preferred restaurants, and have them delivered straight to their home / office. Missions : Gérer la relation commerciale avec un portefeuille de grands comptes (restaurants et entreprises) Prendre en charge les différents projets de l'expression du besoin à la validation finale Suivre la conception du projet (besoin client, spécifications fonctionnelles...) Piloter le projet en constituant, organisant, coordonnant avec le reste de l'équipe selon les demandes du client, budget, délais… Négocier avec les partenaires afin de livrer le projet au niveau de qualité attendu par le client Gérer et anticiper les risques et les aléas sur le projet Communiquer sur l'avancée du projet (qualité / coûts / délais) et assurer le reporting Assurer le suivi auprès des clients Profil recherché : De formation supérieure, grande école d’ingénieurs ou de commerceExpérience confirmée en gestion de projets dans le secteur idéalementBonnes capacités à gérer plusieurs sujets transversesSavoir m aîtr iser la gestion d'un projet, avec des objectifs de productivité, de qualité, de conformité et de délais.Esprit d’équipe et persuasion, Rigueur et persévérance Ce que nous vous offrons : Une formation exceptionnelle dans le lancement et le développement de nouveaux concepts Internet Une équipe internationale dynamique, expérimentée et issue des meilleures entreprises et écoles mondiales Une croissance sans précédent, tant personnelle que professionnelle, car notre objectif à long terme est de former la prochaine génération de leaders pour nos futures entreprises Internet.

Key Account Manager - Jumia (Fixed Term) - 6 Months Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey! MainResponsibilities Buildingstrong link with C-Levels and account managers of our top brands andvendors. You should justify of a flawless understanding of the entireecosystem as well as a tremendous network. You will be the only one alongwith country managing director & CCO to represent Jumia in front ofthose key accounts Driving thegrowth by ensuring we have the right product at the right price Making sureyour accounts are matching key operational KPIs (out of stock and time forhaving the products ready to ship) Ensuring weanticipate sourcing through brand product roadmaps as well as we replenishfast enough missing strategic assortment On-boarding100% of your account’s products available Organizingkey commercial events such as Black Friday, Jumia Anniversary, etc. Buildingbusiness plan for your key accounts to ensure we grow them in a structuredway. RequiredSkills & Qualifications: Strong commercialskills Bilingual: English and French fluent (speaking and writting) Greatcapacity to handle high stake negotiations Structuredand organized Good withtools (excel & PPT, Salesforce.com would be a plus) Resistantto stress Stronginter-personal skills: Convince the people and your team that you aremaking the right decisions Greatability to work in a fast paced and competitive environment FlawlessEnglish & French communication Experienceover 1 year as a commercial TopEngineering, Business Schools & Universities (top 5 of your field foryour country) Proficiencyin MS Office and google tools Familiarwith relationship management tools We offer: A unique education in launching and scaling newinternet concepts Become part of a highly professional and dynamicteam working around the world An unparalleled personal and professional growthas our longer-term objective is to train the next generation of leadersfor our future internet ventures .

Introduction The MoreCorp Group is a sport, leisure and wellness company underpinned by technology, with our main focus being within the golf and cycling domain. MoreCorp is the holding company of MoreGolf and MoreCycle. For more information visit http://morecorp.co.za/ Specification Matric Must be an avid, experienced cyclist Must have a working knowledge & understanding of In Touch. Must have a working knowledge of all bike parts Must have at least 2 years Management experience 2-5 years Bicycle mechanic experience Requirements Must check that all stock which is received from Goods Received is correctly labelled and stored in the Workshop. Keep a record of all Return to Supplier stock and Inter Branch Transfer that has been generated and ensure that these are returned by the Goods Receiving. Action any RTS and IBT requests which remain unactioned by the Goods received Department, to ensure this is carried out. Manage delays in the Workshop. Order and control all Consumables for the Workshop. Order all spares as required by Workshop staff. Ensure that all new items are correctly costed and identified before inputting into the Data base. Supply Mechanics with spares as required. Scan all Components into Work order for Mechanics. Review the practicality of the Workshop Stock room layout guidelines to look for opportunities for improvements. Compile the necessary reports. Administration Security of stock

Head of Offline Sales Channels- Jumia ( Full time) Who we are justify;line-height:10.5pt;background:white'> Jumia is Africa's leading internet group, with already over 3,000 employees in more than 20 African countries and huge successes such as Jumia, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services. It is led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CdC. justify;line-height:10.5pt;background:white'> Founded in2012, JUMIA's mission is to revolutionize the concept ofshopping by providing customers with the best online shopping experiencethrough a wide range of products categories including mobiles & tablets,computers, electronics, home & living, fashion, sports, health &beauty, grocery and others justify;line-height:16.75pt;background:white;vertical-align:baseline'> Africa is one of the fastest growing economies in the world, offering excellent opportunities in a vibrant and booming environment. Its economic growth has enabled innovative businesses to flourish and this is where Jumia steps in. justify;line-height:10.5pt;background:white'> We are currently looking for talented people with a passion for emerging markets and Africa to join our team and embark on our exciting journey ! Responsibilities: Jumia is able to increase its presence throughthe JForce, a network of consultants who distribute goods and services to themost remote areas of the continent. Our ambition with the JForce is to empower thoseconsultants, enabling them to make a living by giving access to the internet tothe most isolated Africans. As a head of offline Sales Channels,y ou will be in charge of growing this multi-level marketing level channel. Manage the whole sales force and create a sustainable pyramid tomaximize sales revenues but also the size of your sales force to meet thebusiness objectives Develop and implement business plan Formulate all sales policies, strategies and procedures of this business Educate the sales team by establishing training programs thattarget the sales of key products as well as areas of target sales and growth. Drive analysis of performance metrics to identify opportunities andbuild evidence for strategic decisions Keep your team's workflow and deadlines aligned their targets (4 Jumee are in the team) Identify operational weaknesses and help improve or innovate newprocesses to your teams as efficient as possible RequiredSkills DesiredBackground and experience: Bachelor's or Master's degree from top business schools and universities, 2-5 years of professional experience in project management, ideally marketing and product management related. Expected personal skills: Organized and detail oriented Good communicator and high emotional intelligence Ability to work under pressure with tight deadlines, being agile Ability to work autonomously as well as in teams Data oriented, analytical English and French speaking Whatwe offer: -18.0pt;line-height:15.0pt;vertical-align:baseline'> A unique experience in an international, entrepreneurial, yetstructured environment -18.0pt;line-height:15.0pt;vertical-align:baseline'> An unparalleled personal and professional improvement as our longer-termobjective is to train the next generation of leaders for our future internetventures -18.0pt;line-height:15.0pt;vertical-align:baseline'> The opportunity to be part of a team full of talented people with thebest backgrounds. normal'>

Introduction Triton Express provides express road freight distribution solutions using the latest in technology and a modern fleet of vehicles, with a reach across South Africa and into various neighbouring southern African states. The Triton Express Group has grown substantially and its current subsidiary companies include Triton Express, Triton Linehaul, Triton Supply Chain Solutions, Triton Fleet Management and Triton Academy. Our multitude of offerings allows us to cater to the complex needs of our customers without compromising on quality or efficiency. We believe that our people are the heart of our business. We aim to attract, retain and develop employees, reflecting the demographics of South Africa, with appropriate competencies and values in order to achieve a harmonious and stable workforce which is geared for growth and success Specification Developing, maintaining operational capabilities by: Supporting and actively participating in the implementation of the organisation's strategic plan Identifying and making necessary recommendations on operational initiatives, which are linked to objectives and key strategies of the organisation. In consultation with the Operations Director control the overall budget set for operations Monitor and co-ordinate all strategic operational projects in conjunction with branch management Developing in conjunction with branch management operational action plans, consolidating such for (national) approval Providing direction and support to Operations Director and branch management Co-ordinate and manage overall operations, action planning programmes or projects by working with the relevant managers Reporting on performance results, and recommending interventions to enhance performance, and productivity Maintaining communication with branch management and staff on matters impacting on operations, local fleet, loss control and quality Managing staff by: In consultation with respective branch regularly review operations staffing requirements Improving and retaining quality staff by following sound recruitment and selection processes Authorising all staff operational 'replacements'. Obtaining approval for any increase in 'agreed' staffing levels (including temporary staff) from the Operations Director Recruiting, interviewing and selecting staff within area of responsibility suitable to job and organisational requirements As and when required assisting Branch Management in interviewing/decisions of branch staff or approving branch or approving branch recommended appointments, and submitting for Operations Director sanctioning Setting objectives and managing staff in accordance with agreed objectives Delegating work, assigning responsibility for results Conducting performance reviews and appraisals identifying inadequate performance, possible causes and implementation action to address performance difficulties. Providing coaching, counselling and career development advice Developing and in conjunction with branch and HR management, a staff training and development plan for area of responsibility, submit to Operations Director for approval and manage/monitor/evaluate the implementation thereof Developing, in conjunction with Operations Director, national sales, branch and HR management, succession and succession development plans Reviewing salaries and recommending appropriate increases based on individual performance within provided criteria Recommending and obtaining authorisation for any changes to staff fringe benefits Contributing to the development of the Triton employment equity plan and the achievement of affirmative action measures and targets within area of responsibility Maintaining adherence to labour legislation, Bargaining council agreements and staff policies and procedures within area of responsibility. Ensuring adherence to all operational policies and procedures Monitoring and ensuring the effective implementation of safety, health and environmental initiatives Managing Financial Controls by: Preparing in conjunction with responsible managers branch, fleet, loss control and quality budgets, consolidating and submitting for to Operations Director for approval Monitoring budget against operating/capital expenditure, confirming with Operations Director expense justification Conducting branch visits to monitor/audit/inspect the implementation, of operational, loss control, quality assurance, risk, safety, health, environmental and branch local collection fleet management systems, policies and procedures Vetting and approving all vehicle and sub-contractor work including hub-to-hub transportation as well as outlying area transport Assessing branch local collection delivery fleet in terms of sizing, housekeeping, roadworthiness and maintenance, and reports with recommendations on findings Reviewing route profitability and implement/ recommend changes as indicated Managing operational processes and systems by: Developing and recommending operational concepts, systems and methods and implement as sanctioned •Establish with approval of the Operations Director operational standards, measurements and procedures •Ensuring effective branch administration and procedural compliance at all times •Ensuring the effective implementation of Freightware in terms of operational applications, recommend changes and monitor 'approved' change implementation •Analysing and utilising information to report to the Operations Director and Branch Management on operational issues and progress towards meeting branch/department objectives •Submit standard reports as and when required •Obtain/provide regular feedback on activities / findings / information through regular formal / informal meetings and communication to the Operations Director, Branch Management, team members and staff By means of operational interventions retain existing client base and attract new clients by: • Improving and maintaining delivery levels, identifying potential peaks, and bottlenecks, developing relevant action plans in order to prevent such disruptions • Improving and maintaining collection levels, identifying potential peaks and bottlenecks, developing relevant action plans in order to prevent such disruptions • Maintaining service level compliances by conducting daily analyses of relevant Freightware reports, conducting investigations where required, ensuring that corrective action is taken • Monitoring daily departures of Linehauls run and arrival times in conjunction with CCL Manager • Verifying service compliance parameters for accuracy and relativeness • Monthly analysis of delivery route and productivity reports with the intention of ensuring that quality information is being captured •Communicating standards, strategies etc, both verbally and via means of written communication such as intranet, internet etc to both staff and clients •Improving damage and loss control levels by analysing control reports, identifying problem areas and rectifying same in conjunction with Branch Management and Loss Damage Control Administrator •Conduct empirical analysis during branch visits, in conjunction with Loss Damage Control Administrator develop and assist in the implementation of policies and procedures •In conjunction with the National Sales Manager where necessary make recommendations on cargo profiles for both existing and potentially new clients •In conjunction with the National Sales Manager maintain customer interaction, building up relations Identifying problem areas and developing and implementing necessary action plans to rectify such problems. •Conducting regular visits to major clients understanding their specific business needs, building business relationships •Ensuring that all client complaints received by operations are handled swiftly and satisfactorily, in such a way that the clients overall experience when dealing with the company was enhanced •Ensuring that the fleet image is maintained at all times i.e. vehicles are washed, monthly valet programs are implemented at branch level Exchanging information and developing freight business by: •Building and maintaining professional business relationships with key clients and external parties in order to improve company image and secure a competitive advantage •Contribute to client growth, sales and marketing initiatives by supporting national initiatives, client liaison, and opportunity identification. Improving client service, collection quality and productivity levels. Handle unresolved complaints at branch and key account level, as indicated Requirements •Ability to Handling formal discipline •Diploma in Transportation (NQF Level 5) or diploma in road freight transport. •Approximately 5/10 years Freight experience, which includes 5yrs at Snr operational level. •In depth understanding of Road. Transport and Freight Operations. •Well developing inter-disciplinary understanding. •MS Office applications and knowledge of Freightware / similar Freight system. •Basic understanding of Labour Legislation. Sound knowledge of Fleet management principles and practice. •Basic management principles and practice. •Ability to converse in both English / Afrikaans language. •Ability to do arithmetic calculations •A good understanding of freight packaging requirements and load distribution •Ability to work unsociable hours as and when required in order to meet clients' needs •Ability to work under pressure and to meet deadlines •Managerial and interactive skills •Ability to communicate on all levels - both internally and externally •Ability to work unsupervised the majority of the time •Assertive •Self-motivated •Ability to motivate others •Reliable •A high degree of integrity required •Presentable and of a professional manner •Basic Computer operation skills •Skills on Negotiation methods and techniques. •Formal presentation skills •Coaching and counselling skills •Strategic Planning •Ops / fleet / expense budgeting •Financial Interpretation •People Management Selection •Report Writing skills

Introduction The MoreCorp Group is a sport, leisure and wellness company underpinned by technology, with our main focus being within the golf and cycling domain. MoreCorp is the holding company of MoreGolf and MoreCycle. For more information visit http://morecorp.co.za/ Specification Management of sales team against budget Maintain and improve customer service standards Manage maintenance of merchandising standards Maintain and manage stock levels Marketing - arrange promotions; research market conditions; seek marketing opportunities etc Staff management - providing training, coaching and mentoring Security Requirements Aligning Performance for Success Merchant Mentality Leadership Management Skills 4 years Management Experience 8 Years Retail experience, specializing in apparel Adaptable to change in an ever-changing economic environment Matric Management courses/diploma will be an advantage Being a professional cyclist will be an advantage

Introduction The MoreCorp Group is a sport, leisure and wellness company underpinned by technology, with our main focus being within the golf and cycling domain. MoreCorp is the holding company of MoreGolf and MoreCycle. For more information visit http://morecorp.co.za/ Specification Management of sales team against budget in apparel department Maintain and improve customer service standards Manage maintenance of merchandising standards Maintain and manage stock levels Marketing - arrange promotions; research market conditions; seek marketing opportunities etc Staff management - providing training, coaching and mentoring Security Requirements Aligning Performance for Success Merchant Mentality Leadership Management Skills Verbal Communication Management experience in retail environment Adaptable to change in an ever-changing economic environment Matric Management courses/diploma will be an advantage

Introduction AVBOB, AFRICA'S LARGEST MUTUAL ASSURANCE SOCIETY PROVIDING A ONE-STOP FUNERAL INSURANCE AND BURIAL SOLUTION, HAS A VACANCY FOR: SENIOR COMPLIANCE SPECIALIST (C5) Specification RESPONSIBILITIES INCLUDE: Ensure that the Compliance Risk Management process is implemented across the Group. Identify legislation that is applicable to AVBOB and ensures that all legislative and statutory requirements are minimized. Assess the impact of legislative and regulatory key requirements of applicable laws in terms of probability and severity. Ensure that recommendations are made to the Group in respect of complying with such legislation including the leading of operational projects to ensure compliance with specific legislation. Plan and execute compliance monitoring activities timeously. Monitor the efficiency and consistency of compliance controls. Update the relevant compliance monitoring programs where necessary. Undertake professional reviews of department's compliance with legislation. Report breaches of legislation to management for appropriate action. Draft effective compliance risk management plans and compliance manuals. Ensure that the compliance manuals are up to date and complete. Ensure that annual targets and objectives are met. Providing compliance training to relevant staff members. Ensure that the Group stays abreast with changes to legislation. Provide compliance advice as well as support to line management in the specific business units. Train subordinates within the department Requirements QUALIFICATION REQUIREMENTS FOR THIS POSITION: Relevant bachelor's degree - LLB or Bcom Law, or BA Law. Postgraduate Diploma/Certificate in Compliance. Approved Compliance officer. EXPERIENCE REQUIRED FOR THE POSITION: 5 - 6 Years relevant experience in Compliance. 4 Years in a control environment. KNOWLEDGE REQUIRED FOR THE POSITION: Knowledge of the South African Regulatory Environment in the Financial services sector. Specific knowledge of compliance risk management. Relevant experience in the life insurance industry. Specific knowledge of FAIS, LTIA, FICA, NCA, PPR. SKILLS REQUIRED FOR THE POSITION: Good verbal and written communication skills. Assertiveness. Problem solving skills. Judgement and decision making. Person must be able to function independently.

Introduction To lead, manage and ensure the effective and efficient operation of the branch in terms of the implementation of divisional strategy, policies and procedures to achieve set goals(revenue targets and expense budgets),quality compliance ,people development and performance management through innovative solutions. Accountable for achieving agreed performance standards and comprehensive action plans. To achieve first placement rankings or exceed IPM target. Specification Operational management Quality Assurance Relationship Management Administration Performance Management People Management Requirements Matric Certificate Bachelor of commerce or relevant tertiary qualification Proficient MS office 3-5 years' experience in a collections environment 2-3 years' experience in a Collections management role

Introduction To provide input into and contribute to the completion of the approved internal audit plan and ad hoc projects as allocated by Internal Audit managers; to assist with planning of audit projects and ensure audit objectives are met through audit working papers of the appropriate quality to support the conclusions reached: to complete system descriptions and process flows as required; to document risk workshops as required. Specification 1.STRATEGIC INITIATIVES oDeliver Internal Audit projects (per 3 year rolling plan, broken down into annual plans) that are designed to evaluate system of internal controls, risk management and governance procedures that are in place to assist achievement of strategic objectives and goals oTo add value and assist organisation improve its operations 2.OPERATIONAL oPlan and perform work by organising time, responsibilities and productivity within set standards and provide assistance to team members as required oPrepare and maintain outputs to enable achievement and maintenance of the annual audit plan and reporting to stakeholders (including delivery on ad hoc projects) oDetailed understanding of governance, risk, compliance and internal auditing principles oSuccessfully resolving queries and conflicts inside and outside the department and escalating as required oComplying, applying and living the Standards and Code of Ethics of the International Institute of Internal Auditors (IIA) as well as relevant organisational policies oZero-tolerance for inadequate standards of communications and preparation for any interactions with business to achieve stakeholder communication expectations 3.STAKEHOLDER ENGAGEMENT oBecome a champion for client service quality and delivery while building strong sustainable relationships with management with a positive impact on the department oInteraction and coordination with other assurance providers results in efficiencies, reliance and strong relationships to assist in achieving overall departmental objectives in a cohesive manner oMaintenance of professionalism and confidentiality in interaction with the business. Requirements MINIMUM QUALIFICATIONS: Minimum qualification is a degree in Accounting/Internal Audit/Financial Management/Risk Management or National Diploma in Internal Auditing. Completed or studying towards Certified Internal Auditor will be an advantage. DESIRED/ PREFERRED REQUIREMENTS Honours degree in Accounting/Internal Audit/Financial Management/Risk Management Completed Certified Internal Auditor designation Completed or studying towards Certified Financial Services Auditor designation CERTIFICATIONS AND TRAINING COURSES Certified Internal Auditor (CIA) Certified Financial Services Auditor (CFSA) Certified Information Systems Auditor (CISA)

Introduction To ensure the smooth running of the allocated Sales Unit by compiling and implementing sales, marketing and promotional plans. Positively manage performance of all agents, as to meet and exceed sales targets, thereby ensuring growth and service delivery according to Bayport Financial Services business and operational strategy. Manage the relationship between the branch manager and agents. Specification Demonstrate the skills to review and assess a customer's relationship and experience associated with the company's pre-sale, mid-sale and post-sale product/service interaction and quality. The ability to converse with others. This can be done via the spoken or written word. The ability to identify and appropriately react to voice modulation, tempo and emotion. Body language also plays a critical role in face-to-face communication. Demonstrate the ability to plan, design and implement continuous improvement feedback processes. Ensure action against all relevant recommendations The ability to plan and implement the targeted development of staff and others within the Organisation. Demonstrate the ability to implement and / or manage the Organisations document handling process. To ensure that the documents are handled efficiently with no loss of critical components. Ensure that all SLA's are met. The ability to plan, implement and manage a facilities management policy and associated processes. This includes ensuring maintenance of assets. Demonstrate the ability to manage and maintain the infrastructure and or platforms that support day to day business operations. In addition demonstrate the ability to optimise and improve these to optimise Business operations. The ability to exhibit the behaviours and decision making ability associated with operational thinking. This includes thinking around efficiency, effectiveness, quality and cost. Through direct observation be able to monitor and direct operational performance. Demonstrate the requisite knowledge and savvy of the Organisation. The hierarchy structures and implicate communication channels. The ability to navigate the Organisational matrix. The ability to manage all activities associated with the origination of new clients. This includes adhering to SLA's, client satisfaction and other related processes. The ability to implement a process that forces the individual to constantly and consistently check the quality of the work outputs undertaken. It includes self -checks and the checking of others work. Demonstrate the ability to plan and draft meaningful reports that require submission. Ensure that the reports will contain commentary and input that will add value to the target audience. Demonstrate the ability to plan, implement and manage all processes that facilitate good client service. Ensure that all processes have a positive impact on client experience The ability to oversee the planning and control of resources across a value chain or business unit. This includes physical resources required to perform operations. As well as all staff and management. Requirements MINIMUM QUALIFICATIONS Matric and / or equivalent qualification EXPERIENCE AND KNOWLEDGE MINIMUM REQUIREMENTS Qualification in sales / marketing or management (certificate/ diploma) or 1 year sales experience 1 year in management or team leader role DESIRED REQUIREMENTS Direct marketing experience an advantage OTHER REQUIREMENTS Team Player Energetic and Enthusiastic

Introduction The VAPS Admin and Retentions Consultant contributes to the organisational goals mainly through administration and retention of Value Added Product policies offered by the group in order to contribute to the growth, profitability and sustainability of the business. Specification •Servicing customers through handing all telephony and administration related to complaints, queries, refunds, non payment of premiums and claims (ad hoc) and other relevant tasks pertaining to value added products to ensure effective resolution in the most cost-effective way. Respond professionally to client complaints, queries and claims within agreed timeframes to ensure customer satisfaction and retention in all interactions, striving to achieve first contact resolution. Provide appropriate and timorous solutions to client problems and queries or escalate where necessary to ensure customer satisfaction and retention. Effectively complete and keep up to date all required administration and accurately and comprehensively capture data of customer information across relative systems to safeguard against risk with a high degree of attention to detail and quality. Comply with service level agreements and internal procedures in order to ensure cohesive relationships and timorous service delivery. Continuously strive to maintain and enhance product and system knowledge, living up to the customer service expectation. Accurately identify the origin and reason for policy cancellations (or cancelled policies) and apply effective and relative retention strategies and tools in order to retain customers. Engage in effective brand reputation management aligned to specific customer concerns in order to limit brand damage and integrity. Adherence to: agreed house rules for the team and environment: quality standards; required risk and compliance requirements; business processes; system access: management regulations and targets pertaining to key performance consistently. Accountability for development. Training intervention attendance. Application of training, initiatives and process changes. Taking career development and performance management seriously (look for ways to improve competence/results. Setting of own goals and working towards them. Continuous and constant improvement. Adherence to: agreed house rules for the team and environment: quality standards; required risk and compliance requirements; business processes; system access: management regulations and targets pertaining to key performance consistently. Customer and Relationship results Ensure that business objectives and personal delivery aligns to and meets the TSW principles. To ensure that a claimant is kept informed at all times with regards to their claim process. Provide appropriate and timorous solutions to client problems and queries or escalate where necessary to ensure customer satisfaction and retention. Innovation Results Leverage all available information from our partners, the industry, and internally to ensure we are constantly reviewing our departmental processes, systems and protocols with a view to improve efficiencies. Analyseing current performance inhibitors and finding solutions to ensure business continuity. Deliver the Telesure Service Way through personal effort and through others. Deliver on TCF principles in alignment with regulatory requirements Requirements Relates well to people in a diverse environment; Promotes and defends equal opportunities; Builds diverse teams; Encourages organisational and individual responsibility towards the community and the environment. Upholds ethics and values; Demonstrates integrity. Focussing on customer needs and satisfaction as per the Telesure Service Way. Sets high standards for quality and quantity; Monitors and maintains quality and productivity; Consistently achieves project goals; Works in a systematic, methodical and orderly way. Easily establishes good relationships with customers and staff; Builds wide and effective networks of contacts. Gains clear agreement and commitment from others by persuading, convincing and negotiating; Makes effective use of political processes to influence and persuade others; Promote ideas on behalf of oneself or others; Makes a strong personal impact on others; Takes care to manage one's impression on others; Effectively exploring alternatives and positions to reach outcomes that gain the support and acceptance of all parties and builds collective support or agreement. Shows respect for the views and contributions of others; Reconciles conflict; Builds team spirit; Listens, supports and cares for others; Consults others and shares information and expertise with them; Adapts to the team and fits in well. Sets clearly defined objectives; Plans activities and projects well in advance and takes account of possible changing circumstances; Manages time effectively; Identifies and organises resources needed to accomplish tasks; Monitors performance against deadlines and milestones. Appropriately follows instructions from others without unnecessarily challenging authority; Follows procedures and policies; Keeps to schedules; Arrives punctually for work and meetings; Complies with legal obligations and safety requirements of the role (e.g. FAIS etc.). Analyses numerical data and all other sources of information, to break them into component parts, patterns and relationships; Probes for further information or greater understanding of a problem; Makes rational judgements from the available information and analysis; Demonstrates an understanding of how one issue may be a part of a much larger system. Accepts and tackles demanding goals with enthusiasm; works hard and puts in longer hours when it is necessary; seeks progression to roles of increased responsibility and influence; identifies own development needs and makes use of developmental or training opportunities. Focussing on customer needs and satisfaction as per the Telesure Service Way. Sets high standards for quality and quantity; Monitors and maintains quality and productivity; Consistently achieves project goals; Works in a systematic, methodical and orderly way. Applying specialist and detailed technical expertise; Uses technology to achieve work objectives; Develops job knowledge and expertise (theoretical and practical) through continual professional development; Demonstrates an understanding of different Telesure departments and functions. Adapts to changing circumstances; Tolerates ambiguity (uncertainty / complexity); Accepts new ideas and change initiatives; Adapts interpersonal style to suit different people and / or situations; Shows an interest in new experiences. Maintains a positive outlook at work; Works productively in a pressurised environment; Keeps emotions under control during difficult situations; Handles criticism well and learns from it; Balances the demands of a work life and a personal life; Coping with pressure and setbacks; Self-awareness EQ / Self-management EQ; Interpersonal / Social EQ. Rapidly learns new tasks and commits information to memory quickly; Demonstrates an immediate understanding of newly presented information; Gathers comprehensive information to support decision making; Encourages an organisational learning approach (learns from successes and failures and seeks feedback). Essential: Grade 12 (Standard 10) with University Entrance (NQF4) RE/FAIS qualification Essential: At least 2 years experience in a customer service / claims / retention environment.Knowledge of: Customer experience framework, methodologies and philosophy (including personal experience) Emotional maturity General business acumen Value Added Products (VAPS) operations Product retention Short term insuranceSkills: Computer Literate •Administrative skills •Communication skills •Planning and organising •Interpersonal skills •Phone etiquette •Investigative skills

Introduction The Branch Manager is responsible for the performance, administration and efficient daily operations of a full-service branch, including lending, sales of product mixes, customer service and managing all branch staff in accordance with the Bayport objectives. Specification Demonstrate the required knowledge and skills associated with operating a Personal Computer The ability to demonstrate, acquire and implement quality assurance disciplines necessary to manage the overall quality of products and service that are provided by the company. Demonstrate the ability to plan and draft meaningful reports that require submission. Ensure that the reports will contain commentary and input that will add value to the target audience. Demonstrates sound general office administration. Identifies and organises resources needed to accomplish tasks; manages time effectively. Demonstrates the ability to identify and manage fraud as it pertains to the relevant industries. Demonstrate the ability to display and discuss new products, ideas, or pieces of work to a selection of learners, staff, clients or potential new customers/clients. Demonstrates the business acumen required to function successfully within the industry, specific to the role filled. Demonstrates an in-depth knowledge of the organisation specific services and products. Discourses clearly and easily on all products. Demonstrates the ability to implement all organisational operational activities. Demonstrates ability to implement, maintain and manage all regulatory requirements of the specific industry. Demonstrate the ability to run a productive and impartial meeting or coaching session to any group of persons that are meeting with a common purpose. I.e. experiential learning, active learning and concepts, problem solving etc. Demonstrate the ability to identify problems and/or opportunities and responding to them with insight and creativity. Examining the possible solutions and making informed choices based on the best and most relevant information and resources available. Demonstrate knowledge of HR policies and procedures as well as the HR role of line managers. Demonstrate the ability to effectively manage subordinates according to the organisation's specific process and be able to explain it comprehensively to a subordinate Demonstrate the ability to legally and successfully recruit, on-board and induct new employees, using the organisation's specific process. Demonstrate the required knowledge and skills associated with operating a Personal Computer. Demonstrates the successful use of internal proprietary systems that enable business operations. The ability to interact with a client to successfully enable the retention of said client. Delivers a positive client service experience. Demonstrates the ability to telephonically deal with clients and handle the diverse spectrum of client interactions effectively. In addition, is able to deal with a variety of client types and moods. Communicates clearly and concisely in English. This includes both the verbal and written mediums. Demonstrates the ability to make business and general mathematical calculations. Requirements MINIMUM QUALIFICATIONS Matric and / or equivalent (with Mathematics) DESIRED REQUIREMENTS NQF Level 6 qualification or Certificate in Management Development Regulatory Examination level 5 Banking Level 5 will be an added advantage EXPERIENCE AND KNOWLEDGE MINIMUM REQUIREMENTS 3 - 5 years people management and sales experience DESIRED REQUIREMENTS Financial industry knowledge and working experience

Introduction To contribute to Bayport Financial Services growth and profitability through the provision of quality customer service and sales in respect of all Bayport products; including the understanding of customer needs, the communication of product features and benefits and the effective follow-up and building of the client relationship. Specification COMPETENCIES: Demonstrates the ability to make business and general mathematical calculations Demonstrate the skills to review and assess a customer's relationship and experience associated with the company's pre-sale, mid-sale and post-sale product/service interaction and quality. The ability to converse with others. This can be done via the spoken or written word. The ability to identify and appropriately react to voice modulation, tempo and emotion. Body language also plays a critical role in face-to-face communication Demonstrate the ability to plan, design and implement continuous improvement feedback processes. Ensure action against all relevant recommendations. Demonstrate the capacity to Identify and understand issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences. Demonstrate the ability to implement and / or manage the organisation's document handling process. To ensure that the documents are handled efficiently with no loss of critical components. Ensure that all SLA's are met. Demonstrate the ability to manage and maintain the infrastructure and or platforms that support day to day business operations. In addition demonstrate the ability to optimise and improve these to optimise Business operations. The ability to exhibit the behaviours and decision making ability associated with operational thinking. This includes thinking around efficiency, effectiveness, quality and cost. The ability to manage all activities associated with the origination of new clients. This includes adhering to SLA's, client satisfaction and other related processes. Demonstrate the capacity to develop strategies for planning and organising individual and team activities/resources in order to achieve personal, and organisational goals. The ability to implement a process that forces the individual to constantly and consistently check the quality of the work outputs undertaken. It includes self -checks and the checking of others work. Demonstrate the ability to plan and draft meaningful reports that require submission. Ensure that the reports will contain commentary and input that will add value to the target audience. Demonstrate the ability to plan, implement and manage all processes that facilitate good client service. Ensure that all processes have a positive impact on client experience. KEY PERFORMANCE AREAS: STRATEGIC INITIATIVES Provide input and feedback on sales strategies as outlined by the business OPERATIONAL Meets monthly sales set targets on all products. Carry out a competitor research to keep up to date with competitor activities and possible opportunities. Do field marketing in order to find new clients and generate business. Escalate all unresolved client queries to Branch Manager. Follow up on client leads to generate business. Meets collections and arrears targets in terms of lending products. Capturing of data. Ensure that all reports and information required is submitted as per set deadlines. Assists in ensuring that the branch is in compliance with legislation set forth by the National Credit Union Administration and Bayport policies. Ensure that all processes and administration are auctioned according to company guidelines and take corrective action to report and highlight all risk areas to relevant stakeholders. Delivering results and meeting customer expectations. Planning & Organising. Ensure that all fraud related cases are reported to forensics. Ensure that all client's needs are attended to when they come to the branch. Provide excellent client service and build sustainable relationships that enhances the Bayport brand. Working with people. Adhering to Principles and Values. Educates clients on responsible use of credit and effective money management. Requirements EDUCATION Matric and / or equivalent qualifications MINIMUM REQUIREMENTS Financial industry knowledge and 2 years working experience 3 - 5 years sales experience

Introduction To contribute to Bayport Financial Services growth and profitability through the provision of quality customer service and sales in respect of all Bayport products; including the understanding of customer needs, the communication of product features and benefits and the effective follow-up and building of the client relationship. Specification COMPETENCIES: Demonstrates the ability to make business and general mathematical calculations Demonstrate the skills to review and assess a customer's relationship and experience associated with the company's pre-sale, mid-sale and post-sale product/service interaction and quality. The ability to converse with others. This can be done via the spoken or written word. The ability to identify and appropriately react to voice modulation, tempo and emotion. Body language also plays a critical role in face-to-face communication Demonstrate the ability to plan, design and implement continuous improvement feedback processes. Ensure action against all relevant recommendations. Demonstrate the capacity to Identify and understand issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences. Demonstrate the ability to implement and / or manage the organisation's document handling process. To ensure that the documents are handled efficiently with no loss of critical components. Ensure that all SLA's are met. Demonstrate the ability to manage and maintain the infrastructure and or platforms that support day to day business operations. In addition demonstrate the ability to optimise and improve these to optimise Business operations. The ability to exhibit the behaviours and decision making ability associated with operational thinking. This includes thinking around efficiency, effectiveness, quality and cost. The ability to manage all activities associated with the origination of new clients. This includes adhering to SLA's, client satisfaction and other related processes. Demonstrate the capacity to develop strategies for planning and organising individual and team activities/resources in order to achieve personal, and organisational goals. The ability to implement a process that forces the individual to constantly and consistently check the quality of the work outputs undertaken. It includes self -checks and the checking of others work. Demonstrate the ability to plan and draft meaningful reports that require submission. Ensure that the reports will contain commentary and input that will add value to the target audience. Demonstrate the ability to plan, implement and manage all processes that facilitate good client service. Ensure that all processes have a positive impact on client experience. KEY PERFORMANCE AREAS: STRATEGIC INITIATIVES Provide input and feedback on sales strategies as outlined by the business OPERATIONAL Meets monthly sales set targets on all products. Carry out a competitor research to keep up to date with competitor activities and possible opportunities. Do field marketing in order to find new clients and generate business. Escalate all unresolved client queries to Branch Manager. Follow up on client leads to generate business. Meets collections and arrears targets in terms of lending products. Capturing of data. Ensure that all reports and information required is submitted as per set deadlines. Assists in ensuring that the branch is in compliance with legislation set forth by the National Credit Union Administration and Bayport policies. Ensure that all processes and administration are auctioned according to company guidelines and take corrective action to report and highlight all risk areas to relevant stakeholders. Delivering results and meeting customer expectations. Planning & Organising. Ensure that all fraud related cases are reported to forensics. Ensure that all client's needs are attended to when they come to the branch. Provide excellent client service and build sustainable relationships that enhances the Bayport brand. Working with people. Adhering to Principles and Values. Educates clients on responsible use of credit and effective money management. Requirements EDUCATION Matric and / or equivalent qualifications MINIMUM REQUIREMENTS Financial industry knowledge and 2 years working experience 3 - 5 years sales experience