25 Trade & Services jobs

Introduction Founded in 1912, Fraser Alexander has grown from humble beginnings to become a key player in the South African mining industry and in selected global locations. Fraser Alexander is a leading supplier of Mining services which include: Minerals Processing, Construction and Tailings. A solid and well respected brand in the mining services area is looking to attract key talents to add to its existing pool of highly sought after professionals. Specification This position exists to ensure that all rigging task based on, installation, maintenance /repairs/replacement of all equipment is done safe and efficient. This role requires a lot of complex and specialised lifting skills and experience a is a very scarce trade. Health and Safety How to wear correct PPE Attend pre-shift meetings Report unsafe conditions and -behavior Adhere to FAMP and client policies and procedures Always behave safe Maintenance Services Implement maintenance schedules Maintenance of All lifting tackle Maintainsrepairs all rigging equipment Conduct plant inspection on all key lifting equipment installations Identifies and prioritise equipment in need of maintenance/repairs & certification Plans down time for repairs/maintenance & project work Plans for material and men to assist Inform foreman of day to day tasks Do risk assessment/study procedures Do complex lifting plans Do repairs/maintenance Technical Responsibilities Perform pre-engineering studies in order to undertake rigging activities Perform rope splicing Mobile crane inspection and maintenance coordination Plan, organise and control the erection, alteration and dismantling of load-bearing scaffolding Determine lifting, moving and rigging requirements Inspect rigging equipment for any defects before using it for rigging purposes Sling complex loads and communicate during crane operations Legal inspections and log books Strong leadership and coordination skills Coach and assist co-workers Requirements QUALIFICATIONS Grade 12 N3 Engineering Certificate Trade Test Rigging EXPERIENCE Minimum 6 years working experience as a Rigger in Mining and Construction Leanership/apprenticeship as a Rigger SKILLS, QUALITIES AND ABILITIES Planning Coordinating Decision making skills Problem solving skills Communication skills (Written and verbal) Able to plan and execute complex rigging tasks

Introduction Mascor is a Company consisting of franchised Automotive, agricultural mechanisation and fuel & Convenience Divisions. With more than 50 years in the industry, we offer prestige brands such as John Deere, Toyota & Volkswagen. While our highly skilled staff provides professional and high-quality service and standards of workmanship. We are currently looking to appoint Agriculture Parts Sales Person at our John Deere Dealership in Komatipoort, KZN. Specification * Assist Customers with information regarding required spares. *Ensure that customers receive the correct spares through thorough investigation of their requirements. *Order the correct spares and follow up on the system . *Stock control to ensure that all stocks are accounted for. * Contact customers to keep them informed on orders or specials. Requirements * Grade 12 or similar Qualification * Computer literate with proven competency in Excel *Multilingual (English, Zulu and Afrikaans) * Good numerical skills * Some experience in a Parts Department will be an added advantage.

Introduction City Property Administration (Pty) Ltd is a residential and commercial property management company that has been operating since 1968 with their headquarters in Pretoria and a supporting office in Johannesburg. City Property transforms buildings and injects fresh vitality into our inner cities. We provide sophisticated, modern and cosmopolitan retail spaces, offices, warehouses and apartments that ensure that those who live and work in the CBD enjoy the best South Africa's cities have to offer. The Meter Management Department in Pretoria has a position for a Site Inspector: Water. If you believe you meet the requirements for this position then we would appreciate your application. Specification Primary Duties: The successful candidate's responsibilities will include, but not be limited to: - Check and print jobs logged on a daily basis. - Do on-site investigations to determine the source of plumbing malfunctions/faults. - Prepare a report detailing the cause of the water supply/increased water usage and identify what remedial action should be taken to resolve the problem including eliminating ongoing and future repairs where applicable. - Once corrective action has been approved, discuss the scope of work with the appointed contractor. - Collaborate with contractors and facilitate the process on-site to ensure completion of work is done according to scope as agreed between CPA and the contractor. - Conduct quality assurance inspections on all completed jobs by external contractors to ensure the job was done in accordance with CPA standards. - Submit final report documenting the problem and whether the corrective actions taken resolved the problem or whether any further action is required. Requirements Qualifications: The Successful candidate should possess a Matric, with a minimum of 3-4 years practical plumbing maintenance experience: - Must have a Red Seal Plumber Qualification - Experience in a technical/building maintenance field - Valid driver's License - own vehicle required - Be prepared to carry after-hours phone and attend to after-hours call outs - Plumbing reticulation knowledge - ability to read and interpret drawings, schematics and written reference material - Understanding of the current regulations within the field - Knowledge of plumbing repairs, maintenance and installation techniques - Excellent interpersonal communication skills on a technical level - Ability to diagnose and resolve problems

Introduction City Property Administration (Pty) Ltd is a residential and commercial property management company that has been operating since 1968 with their headquarters in Pretoria and a supporting office in Johannesburg. City Property transforms buildings and injects fresh vitality into our inner cities. We provide sophisticated, modern and cosmopolitan retail spaces, offices, warehouses and apartments that ensure that those who live and work in the CBD enjoy the best South Africa's cities have to offer. The Meter Management Department in Pretoria has a position for a Site Inspector - Meters. If you believe you meet the requirements for this position then we would appreciate your application. Specification Primary Duties: The successful candidate's responsibilities will include, but not be limited to: Perform site visits to identify possible meters that were tampered with Identify meters whose seals are broken Inspect the wiring of the meters Replace all faulty meters as per request from the Operations Manager Confirm the spec of the new meter before installation happens Install new meters as per request from the Operations Manager Respond to all cases logged on MDA timeously Respond to tenant queries sent timeously Take photos of the meters as part of query management for record purposes Take readings of meters and submit to relevant stakeholders Inform the Operations Manager of stock that is required Keep record of all stock used Save all documentation related to the stock of the meter management department on the serve Attend to all job cards and requests related to disconnections Sign job cards after attending to disconnections Requirements Qualifications: The successful candidate should possess a Matric qualification with the following: Wireman license required Certified Electrician Certificate Code 08 Driver License required The successful candidate is expected to answer to the following: Ability to operate under pressure, must be energetic, fast an accurate worker who is results driven Good communication skills Good people skills, assertiveness and attention to detail · Business writing skills as well as good telephone etiquette

Introduction The MoreCorp Group is a sport, leisure and wellness company underpinned by technology, with our main focus being within the golf and cycling domain. MoreCorp is the holding company of MoreGolf and MoreCycle. For more information visit http://morecorp.co.za/ Specification Data integrity of customers Risk management of customers bicycle Claims Repairs of bicycles Customer Service Terminal operation Customer care General housekeeping Security Requirements Experience on a Point of Sale system Computer literate Matric / Grade 12 Presentable and approachable Customer service orientation Detail orientation Energy and self-motivation Good verbal communication Cycling experience Cytech diplomas will be an advantage

Introduction The MoreCorp Group is a sport, leisure and wellness company underpinned by technology, with our main focus being within the golf and cycling domain. MoreCorp is the holding company of MoreGolf and MoreCycle. For more information visit http://morecorp.co.za/ Specification Customer care Daily transactions More detail will be discussed in the interview Requirements A minimum of two years previous Cashier experience A friendly disposition Matric Previous experience on a POS system Good Communication Skills Well groomed Good Interpersonal Skills Prior knowledge and understanding of the business and the values of the business would be an advantage Willing to work shifts Computer literate Customer service driven

Introduction The MoreCorp Group is a sport, leisure and wellness company underpinned by technology, with our main focus being within the golf and cycling domain. MoreCorp is the holding company of MoreGolf and MoreCycle. For more information visit http://morecorp.co.za/ Specification Sales generation Customer care Merchandising and housekeeping Requirements Retail sales experience (sports/outdoors/tech gear beneficial) Track record of achieving sales targets beneficial Customer liaison or sales experience Good communication skills Understanding and knowledge of apparel fabrics and/or shoe fitting Customer service orientation Energy and self-motivation Sales ability/persuasiveness Tenacity Teamwork Excellent verbal communication

Introduction The MoreCorp Group is a sport, leisure and wellness company underpinned by technology, with our main focus being within the golf and cycling domain. MoreCorp is the holding company of MoreGolf and MoreCycle. For more information visit http://morecorp.co.za/ Specification Terminal Operation Customer Care General Housekeeping Security Customer Service Orientation Detail Orientation Energy and Self-Motivation Verbal Communication Requirements Adaptable to change in an ever-changing economic environment. Previous administrative experience Minimum Matric

Introduction The MoreCorp Group is a sport, leisure and wellness company underpinned by technology, with our main focus being within the golf and cycling domain. MoreCorp is the holding company of MoreGolf and MoreCycle. For more information visit http://morecorp.co.za/ Specification Terminal Operation Customer Care General Housekeeping Security Customer Service Orientation Detail Orientation Energy and Self-Motivation Verbal Communication Requirements Adaptable to change in an ever-changing economic environment. Previous administrative experience Minimum Matric

Introduction The MoreCorp Group is a sport, leisure and wellness company underpinned by technology, with our main focus being within the golf and cycling domain. MoreCorp is the holding company of MoreGolf and MoreCycle. For more information visit http://morecorp.co.za/ Specification Customer care Daily transactions Customer assistance Day to day interaction More detail will be discussed in the interview Requirements •A minimum of two years previous cashier experience A friendly disposition Matric Previous experience on a POS system Good Communication Skills Well groomed Good Interpersonal Skills Prior knowledge and understanding of the business and the values of the business would be an advantage Willing to work shifts Computer literate Customer service driven

Introduction The role of the Millwright is to provide specialised artisan skill and knowledge to the shift team, and to support the operations, maintenance and problem-solving activities of the shift teams. Specification Key roles and responsibilities OPERATIONAL SUPPORT Provide specialist support to the shift-based teams during operations. This includes standby and day shift support Assist as functional expert in problem solving. This must be undertaken in support of the Process Artisan Provide guidance and advice to the shift-based teams on mechanical equipment, mechanical fault finding and correct responses to mechanical failure modes Provide coaching, mentoring and knowledge transfer of mechanical understanding to shift based teams. Carry out work during the planned maintenance window in accordance with the planned maintenance schedule issued by the planner. Where scheduled work cannot be completed, feedback to the Maintenance Planner for direction. This may involve rescheduling the work or prioritising outstanding work Assist fellow team members in the execution of their tasks in support of planned maintenance periods. Complete any administration and SAP tasks in support of planned maintenance Partake in maintenance post mortems to feedback problems, opportunities and learnings from maintenance activities ROUTINE MAINTENANCE Partake in routine maintenance activities in accordance with the maintenance schedule. Where problems have been uncovered during routine maintenance, these must be resolved using the appropriate problem-solving techniques. If required, additional resources may be called in to assist. Carry out condition monitoring activities where these have been allocated to the Technician in accordance with the maintenance schedule. HOUSEKEEPING Operate in a safe manner at all times, and identify and highlight unsafe work practices so that these may be corrected. Carry out work according to the work instructions and adhere to appropriate TBC policies and procedures. Comply with the requirements of the Maintenance Quality Systems SAFETY Conduct continuous Risk Assessments in the workplace Conduct Planned Task Observations in the workplace Identify potential hazards and critical safety issues in the workplace Address workplace hazards and risks Apply safety, health and environment practices and legal requirements when working on machines and equipment FINANCIAL CONTROL: Monitor performance against budget (expense controls, variances, etc.) Participate in the Audit process Adhere to Financial Policies and Procedures Protect company assets (working capital & fixed assets) Detect and prevent fraud Promote good Corporate Governance Requirements QUALIFICATION AND EXPERIENCE REQUIRED N6 Mechanical and Electrical Engineering Recognised trade test qualification as Millwright, Electrical and Mechanical Management skills 7+ Years in FMCG Maintenance Environment Good working experience on Microsoft Excel/Office. Good ERP proficiency. Strong knowledge of Assetcare (RCM/TPM and/or other) Conversant with the OHS Act. Must be able to read and interpret engineering drawings KEY QUALITIES Strong Technical Problem-solving ability. Ability to work under pressure. Good verbal and communication skills. Good self-management principles. Strong orientation to results achievement. Ability to adapt to and implement change effectively. Strives for continuous improvement. Demonstrate initiative and is a self-starter. Strong leadership skills. Demonstrates appropriate levels of assertiveness. Good decision-making ability. Excellent numerical and analytical ability.

Introduction Founded in 1912, Fraser Alexander has grown from humble beginnings to become a key player in the South African mining industry and in selected global locations. Fraser Alexander is a leading supplier of Mining services which include: Minerals Processing, Construction and Tailings. A solid and well respected brand in the mining services area is looking to attract key talents to add to its existing pool of highly sought after professionals. Specification Make sure to get the optimum use of our fleet. Bring down the running cost of the fleet, and make users responsible for abuse of fleet. Ensure that availability of fleet is over 90% at all times. Make sure that the fleet is kept to Fraser Alexander's standard. The maintenance and servicing of fleet must to OEM standards. Branding and upkeep of fleet must of the highest standard at all times. Assist with technical problem solving. Carry out spot checks on sites to check on neglect and abuse o fleet. Advice on vehicle replacement through cost to revenue analysis. Ensure that the costs of repairs are not inflated. Ensure all costs abuse, negligence and abnormal wear and is charged out to site. Submit monthly fleet cost reports. Assist with fuel consumption and CPK (Cost Per Kilometer) analysis. Monitor technical failures and implement preventative measures. Checking and verifying quotations. Keep up to date with traffic regulation. Assist with management reporting for decision making on major repairs. Assist with preparation of internal rate consultation with plant management. Requirements QUALIFICATION Trade Test EXPERIENCE 5 years as Mechanic Previous experience in running and administering Workshops. Fleet Management Experience SKILLS, QUALITIES and ABILITIES REQUIRED Liaising with repair shops Checking of vehicles (bodywork and mechanical) Good communication skills Computer skills (MS Office) Excellent networking skills Analytical and problem solving skills Good quality control skills Good administrative skills

Introduction Ecowize is an international Hygiene and Sanitation company renowned for continual improvement and technological innovation. We are synonymous with high performance, high compliance cleaning solutions and as a result, have become a leading international specialised hygiene and sanitation, service provider. The successful incumbent will be responsible for the scheduling service teams. Specification Job Specification: Responsible for scheduling service teams nationally Generate daily job cards per team Reschedule any outstanding service calls Generate weekly KPI reports Optimize vehicle routing Compile stock take Train staff members on Service Master Responsible for administrating contracts (new and existing) Schedule vehicle servicing Reconcile all logbooks Requirements Job Requirements: Grade 12 Computer Literate (Microsoft office) essential Certificate in Logistics/ Supply Chain Management will be advantageous Previous administration experience is essential Attributes: Liaison between service teams and clients Excellent communicator Ability to plan and organize work for service teams efficiently Customer service orientated Ability to be flexible

Introduction The South African National Space Agency (SANSA) is a public entity under the National Department of Science and Innovation (DSI). SANSA has a mandate to drive the promotion and use of space and cooperation in space-related activities. To achieve this mandate, the Agency fosters research in space science and technology, advances space engineering programmes, and supports the creation of an environment conducive to industrial development in space technologies within the framework of national government policy. More information about the organization can be found at http://www.sansa.org.za The following vacancy exists at SANSA Space Operations Directorate in Hartebeesthoek, to be filled by an individual with relevant skills, competencies and qualifications. Specification Reporting to the Technical Support Manager, working with the Facilities team, the candidate will be responsible for installing, maintaining and repairing HVAC systems, such as air conditioners. This may include performing routine maintenance and emergency repairs. The ideal candidate will: Repair and maintain HVAC systems Troubleshoot, repair/replacement of worn/faulty components or equipment, including motors, switches, pumps, wiring, thermostats and fans. Prepare maintenance schedule for regular cleaning and maintenance of all HVAC systems and sub-systems on-site Attend to emergency repairs as required, sometimes outside of normal working hours. Installation, fitting and assembly of HVAC systems Determine the correct BTU requirements for an HVAC system - taking into account the size and height of a particular room/office/shelter, number of doors, windows and other openings, other cooling or heat giving equipment that may be in the same room/office/shelter. Ensure BTU requirements meet the requirements of the client and is the most energy efficient option available Calculate heat load, air flow rates, ventilation rates and other calculations required for HVAC systems Install HVAC ductwork including flexible tubing and sheet metal construction Adhere to all health and safety regulations and policies Computer literate, proficiency in MS Word, Excel and Outlook Prepare input for monthly Technical reports and general administration Knowledge of OHS Act and ISO 9001 regulations (Quality) Work with SCM to procure relevant goods, materials and services Assist Facilities and Technical Team as and when required in order to manage workload across the team Requirements The ideal candidate will have: Grade 12 / N3 Engineering Trade Test in Air-Conditioning and Refrigeration or HVAC Registered Air Conditioning and Refrigeration Artisan or qualification registered with the MERSETA Understanding of advanced principles of air conditioning, refrigeration and heating Proven experience in balancing air and water treatment systems in line with HVAC protocols and performing relevant calculations Minimum of 5 years' experience as an HVAC Technician performing the duties listed above A valid drivers' license Background verification, including criminal record, medical checks, credit checks, security clearances, qualification and citizenship checks, as well as competency assessment and psychometric testing, may form part of the selection process. SANSA subscribes to the principles of Employment Equity and welcomes applications from all persons with disabilities. Preference will be given to candidates in accordance with this. Should you meet the above requirements, please upload your detailed CV and apply on: https://jb.skillsmapafrica.com Communication will only be conducted with short-listed candidates. If applicants have not heard from us within 4 weeks of the closing date, they must assume that their applications were unsuccessful.

Introduction Aerosud Aviation is a aircraft component manufacturing company based in Centurion. Aerosud is an equal opportunity employer. Preference will be given to Employment Equity candidates. Aerosud reserves the right to decline any application that does not meet the criteria or qualification required for the advertised position. Specification Interpretation of drawings Manufacturing of various tools and jigs to specifications Ensure tools manufacture parts to required specifications Requirements Trade: Tool, Jig and Diemaker N4 Computer literacy Basic NC Machine Programming 8 Years Toolmaking Experience

The Workplace & Travel Services organisation, delivers the Real Estate, Facilities Management, Building Projects, Travel and Agile services for Unilever, managing a portfolio in excess of 10 million Square Meters of Space. Working with around 850+ employees and 5000+ supplier resources. Keeping our people safe and secure remains at the heart of our operations. This is an exciting opportunity for someone looking to further develop their career in safety and security. As a new role, there is enormous potential to drive best practice and leading-edge integration of safety and security into Unilever business operations, fit to win in the connected external environment. Key Accountabilities: Assist the Global Safety & Security Manager to deliver the ambitious WTS Safety and Security Workplan. Help co-ordinate several improvement projects alongside day-to-day operational support to the business. Liase with the regional Service Delivery community to ensure Safety & Security of our people, information and property. Help drive enhanced compliance and governance for Safety and Security within WTS. Work closely with supplier partners to ensure program alignment. Upskill and educate global WTS in construction safety and security. Focus on office safety & security performance, infrastructure, service delivery, technology and innovation. Facilitate new ways of working to drive the safety and security agenda in a connected digital external environment. Offer project management and administration support to the Global Safety & Security Manager to ensure clarity in project objectives and delivery. Help risk profile our global workplace portfolio for safety and security to inform levels of protection required. Help embed a safe & security culture throughout WTS, 800+ FTE’s & 6000+ contractors globally across all offices, R&D & supply chain facilities. Provide Safety & Security support, advice and expertise to the WPS operational teams in Unilever across the global regions in accordance with company procedures and agreed objectives. Help ensure consistent understanding and deployment of global Safety & Security framework and standards. Champion safe and secure behaviour, contributing to reducing incidents and support the delivery of the Unilever Sustainable Living Plan (USLP). Participate in pilot studies / projects to ensure integration of safety and security requirements. Skills/ Experience/ Qualifications: Bachelor’s degree (Engineering / Science / Business / Technical discipline). 2-4 years of previous experience in Occupational Safety (+ ideally security) within an FMCG / technical / FM environment is a plus. Confident, effective communicator and trainer. Good networking skills and collaboration across international environments. Excellent Computer skills - Word/Excel/PowerPoint/Outlook. A highly organised individual with project management experience. A self-starter able to quickly understand the market and network effectively with internal stakeholders. A passion for the profession, working to keep people safe and secure. Fluency in English – A second or third language would be a plus.

MAIN JOB PURPOSE: Production engineers focus on manufacturing performance. They will make sure that the production target attainment will be achieved. JOB SUMMARY: To provide Safety & Security leadership, support, advice and expertise to the WTS operational teams A direct interface for WPS with Group Safety and Security heads, advising the I&O Director and WPLT on matters of safety and security performance. Responsible for workplace security and building intelligence capabilities within the office environment & in factory/R&D environments where managed Ensure there is a clear understanding of the risk profile of our sites with the local Security Officer and the Workplace team to ensure our level of protection is adequate Ensure that safety and security standards are adhered to in construction projects (46 projects over 3yrs [€110m CAPEX 2017]). Embed safety & security culture and agenda for Workplace. 800+ FTE’s & 6000+ contractors globally across all offices, R&D & supply chain facilities. To ensure consistent understanding and deployment of global Safety & Security framework and standards. To ensure a global risk-based Safety & Security approach by influencing behaviours to improve Safety & Security, reduce incidents and support the delivery of the USLP To provide strategic programme management for safety and security relevant programmes, including the Facilities Management Transformation Programme, GPAS and USOC. To provide strategic advice on the procurement of new technology and technical systems that enhance safety and security in Unilever Contribute to implementation of BeSafE program across all offices and track safety progress. Support the investigation of WPS most serious SHE incidents and security issues. EXPERIENCE & QUALIFICATIONS REQUIRED: Desirable 9+ years of experience working in a similar role/field Engineering degree is preferred but open to other academic degrees as well Excellent organisational and communication skills with operations/client relationship management. Experience working in a standards/compliance environment. Fluency in English – A second or third language would be desirable Essential A committed safety professional with previous Occupational Safety experience in the field of FMCG or technical FM and food service. Broad commercial experience, business acumen and knowledge of external industry safety developments/best practices. Ability to define, influence and communicate technical standards at a global account level Recent experience in Health and Safety implementation. KEY TECHNICAL SKILLS: Safety management Business continuity planning Security management Risk management

Introduction Suidwes is a leading agricultural company with its Central Office situated in Leeudoringstad, North West Province. We have been supplying agricultural products and services for more than 110 years to customers in the North West, Free State, Mpumalanga, Gauteng, and Western Cape provinces. Specification Perform general tasks: Cleaning of premises and terrain. Loading and unloading of stock. Assist clients. Daily stock control according to stock sheets. Requirements Grade 12. Previous experience will be advantageous. Good language skills - Should be able to speak, read and write in Afrikaans and English. Good communication skills. Excellent customer service.

Introduction The MoreCorp Group is a sport, leisure and wellness company underpinned by technology, with our main focus being within the golf and cycling domain. MoreCorp is the holding company of MoreGolf and MoreCycle. For more information visit http://morecorp.co.za/ Specification Data integrity of customers Risk management of customers bicycle Claims Repairs of bicycles Customer Service Terminal operation Customer care General housekeeping Security Requirements Experience on a Point of Sale system Computer literate Matric / Grade 12 Presentable and approachable Customer service orientation Detail orientation Energy and self-motivation Good verbal communication Cycling experience Cytech diplomas will be an advantage

Introduction The MoreCorp Group is a sport, leisure and wellness company underpinned by technology, with our main focus being within the golf and cycling domain. MoreCorp is the holding company of MoreGolf and MoreCycle. For more information visit http://morecorp.co.za/ Specification Sales generation Customer care Merchandising and housekeeping Requirements Retail sales experience (sports/outdoors/tech gear beneficial) Track record of achieving sales targets beneficial Customer liaison or sales experience Good communication skills Understanding and knowledge of apparel fabrics and/or shoe fitting Customer service orientation Energy and self-motivation Sales ability/persuasiveness Tenacity Teamwork Excellent verbal communication

Introduction The MoreCorp Group is a sport, leisure and wellness company underpinned by technology, with our main focus being within the golf and cycling domain. MoreCorp is the holding company of MoreGolf and MoreCycle. For more information visit http://morecorp.co.za/ Specification Customer care Daily transactions More detail will be discussed in the interview Requirements A minimum of two years previous Cashier experience A friendly disposition Matric Previous experience on a POS system Good Communication Skills Well groomed Good Interpersonal Skills Prior knowledge and understanding of the business and the values of the business would be an advantage Willing to work shifts Computer literate Customer service driven

Introduction Platinum Credit Limited is a credit only Micro-Finance Company licensed in Kenya under the Company's Act. The company was founded in 2003 with a vision to provide emergency loans to Civil Servants, TSC members and employees of selected companies. We deliver cash in 24hours, with minimum bureaucracy and swift customer service. We are hiring for the stated position. Specification The Job Holder will be assisting Customer Service Manager on the following; Strengthen customer service capabilities by developing, updating and enforcing Customer Service standards, procedures and policies within the organization Continuously supervise, train and mentor customer service staff on Customer service best practices Effective floor and queue management using provided tools and systems Resolve escalated and complex customer issues on-time. Build customer relations by interacting with customers on telephone, email, letter or face-to-face Implement and practice the principles of Quality Management System in the daily job activities Deliver regular reports on the company's performance on customer satisfaction. Collection and documentation of all customer feedback obtained through interactions Reviewing team performance regularly against set customer satisfaction goals, to ensure optimal output Requirements Education, Experience and desired attributes; Business-related Diploma/Degree holder from a recognized University (Min - 2nd class upper or equivalent). Professional course in Customer service will be an a Minimum 2 years experience a similar role, preferably in a financial institution with familiarity to the call centre operations. Excellent Customer Service/Communication Skills Strong interpersonal skills Leadership Skills. Computer literate. Time management skills Excellent problem-solving skills.

Introduction The MoreCorp Group is a sport, leisure and wellness company underpinned by technology, with our main focus being within the golf and cycling domain. MoreCorp is the holding company of MoreGolf and MoreCycle. For more information visit http://morecorp.co.za/ Specification Customer care Daily transactions Customer assistance Day to day interaction More detail will be discussed in the interview Requirements •A minimum of two years previous cashier experience A friendly disposition Matric Previous experience on a POS system Good Communication Skills Well groomed Good Interpersonal Skills Prior knowledge and understanding of the business and the values of the business would be an advantage Willing to work shifts Computer literate Customer service driven

Introduction The MoreCorp Group is a sport, leisure and wellness company underpinned by technology, with our main focus being within the golf and cycling domain. MoreCorp is the holding company of MoreGolf and MoreCycle. For more information visit http://morecorp.co.za/ Specification Terminal Operation Customer Care General Housekeeping Security Customer Service Orientation Detail Orientation Energy and Self-Motivation Verbal Communication Requirements Adaptable to change in an ever-changing economic environment. Previous administrative experience Minimum Matric

Introduction To liaise between various customers and the business entities. To project the Company's image professionally through telephone and e-mail interaction. To further resolve escalated queries and respond to customer enquiries and questions regarding the products and services which the Company provides. Specification Grade 12 Relevant Tertiary Qualification Requirements 2 - 3 years experience in a Customer Service environment 1 - 2 years experience in a Collections Call Centre environment