26 Trade & Services jobs

Introduction Suidwes is a leading agricultural company with its Central Office situated in Leeudoringstad, North West Province. We have been supplying agricultural products and services for more than 110 years to customers in the North West, Free State, Mpumalanga, Gauteng, and Western Cape provinces. Specification Perform general tasks: Cleaning of premises and terrain. Loading and unloading of stock. Assist clients. Daily stock control according to stock sheets. Requirements Grade 12. Previous experience will be advantageous. Good language skills - Should be able to speak, read and write in Afrikaans and English. Good communication skills. Excellent customer service.

Introduction The MoreCorp Group is a sport, leisure and wellness company underpinned by technology, with our main focus being within the golf and cycling domain. MoreCorp is the holding company of MoreGolf and MoreCycle. For more information visit http://morecorp.co.za/ Specification Data integrity of customers Risk management of customers bicycle Claims Repairs of bicycles Customer Service Terminal operation Customer care General housekeeping Security Requirements Experience on a Point of Sale system Computer literate Matric / Grade 12 Presentable and approachable Customer service orientation Detail orientation Energy and self-motivation Good verbal communication Cycling experience Cytech diplomas will be an advantage

Introduction The MoreCorp Group is a sport, leisure and wellness company underpinned by technology, with our main focus being within the golf and cycling domain. MoreCorp is the holding company of MoreGolf and MoreCycle. For more information visit http://morecorp.co.za/ Specification Sales generation Customer care Merchandising and housekeeping Requirements Retail sales experience (sports/outdoors/tech gear beneficial) Track record of achieving sales targets beneficial Customer liaison or sales experience Good communication skills Understanding and knowledge of apparel fabrics and/or shoe fitting Customer service orientation Energy and self-motivation Sales ability/persuasiveness Tenacity Teamwork Excellent verbal communication

Introduction The MoreCorp Group is a sport, leisure and wellness company underpinned by technology, with our main focus being within the golf and cycling domain. MoreCorp is the holding company of MoreGolf and MoreCycle. For more information visit http://morecorp.co.za/ Specification Customer care Daily transactions More detail will be discussed in the interview Requirements A minimum of two years previous Cashier experience A friendly disposition Matric Previous experience on a POS system Good Communication Skills Well groomed Good Interpersonal Skills Prior knowledge and understanding of the business and the values of the business would be an advantage Willing to work shifts Computer literate Customer service driven

Introduction Platinum Credit Limited is a credit only Micro-Finance Company licensed in Kenya under the Company's Act. The company was founded in 2003 with a vision to provide emergency loans to Civil Servants, TSC members and employees of selected companies. We deliver cash in 24hours, with minimum bureaucracy and swift customer service. We are hiring for the stated position. Specification The Job Holder will be assisting Customer Service Manager on the following; Strengthen customer service capabilities by developing, updating and enforcing Customer Service standards, procedures and policies within the organization Continuously supervise, train and mentor customer service staff on Customer service best practices Effective floor and queue management using provided tools and systems Resolve escalated and complex customer issues on-time. Build customer relations by interacting with customers on telephone, email, letter or face-to-face Implement and practice the principles of Quality Management System in the daily job activities Deliver regular reports on the company's performance on customer satisfaction. Collection and documentation of all customer feedback obtained through interactions Reviewing team performance regularly against set customer satisfaction goals, to ensure optimal output Requirements Education, Experience and desired attributes; Business-related Diploma/Degree holder from a recognized University (Min - 2nd class upper or equivalent). Professional course in Customer service will be an a Minimum 2 years experience a similar role, preferably in a financial institution with familiarity to the call centre operations. Excellent Customer Service/Communication Skills Strong interpersonal skills Leadership Skills. Computer literate. Time management skills Excellent problem-solving skills.

Introduction The MoreCorp Group is a sport, leisure and wellness company underpinned by technology, with our main focus being within the golf and cycling domain. MoreCorp is the holding company of MoreGolf and MoreCycle. For more information visit http://morecorp.co.za/ Specification Customer care Daily transactions Customer assistance Day to day interaction More detail will be discussed in the interview Requirements •A minimum of two years previous cashier experience A friendly disposition Matric Previous experience on a POS system Good Communication Skills Well groomed Good Interpersonal Skills Prior knowledge and understanding of the business and the values of the business would be an advantage Willing to work shifts Computer literate Customer service driven

Introduction The MoreCorp Group is a sport, leisure and wellness company underpinned by technology, with our main focus being within the golf and cycling domain. MoreCorp is the holding company of MoreGolf and MoreCycle. For more information visit http://morecorp.co.za/ Specification Terminal Operation Customer Care General Housekeeping Security Customer Service Orientation Detail Orientation Energy and Self-Motivation Verbal Communication Requirements Adaptable to change in an ever-changing economic environment. Previous administrative experience Minimum Matric

Introduction To liaise between various customers and the business entities. To project the Company's image professionally through telephone and e-mail interaction. To further resolve escalated queries and respond to customer enquiries and questions regarding the products and services which the Company provides. Specification Grade 12 Relevant Tertiary Qualification Requirements 2 - 3 years experience in a Customer Service environment 1 - 2 years experience in a Collections Call Centre environment

Warehouse Operator - Jumia (Full Time) Who we are: Jumia Group Jumia is the leading e-commerce player in Africa. Jumia was founded in 2012 in Nigeria with a clear mission, to relentlessly build the most effortless and reliable online shopping environment, providing consumers with the widest range of genuine products at low prices. Jumia has now expanded to 15 countries with over 4,000 employees across Africa, integrated most of the value chain from our own delivery fleet to our customer service and our own warehouse. Jumia is part of Jumia Group , a leading global incubator of startups specialized in e-commerce. Jumia Group is Africa's leading internet firm, with already over 14 African countries and huge successes such as Jumia eCommerce, Jumia Food, Jumia Cars, Jumia House and Jumia Travel. It is led by very talented people offering a great mix of local and international profiles. Jumia Group has 7 investors, MTN, Millicom, Rocket Internet, Axa, Orange, CDC , and Goldman Sachs . The group went public by listing on the NYSE in 2019 as the first African Tech Start-Up to do so. Africa is one of the fastest-growing economies in the world, offering excellent opportunities in a vibrant and booming environment. Its economic growth has enabled innovative businesses to flourish and this is where Jumia Group steps in. We are currently looking for exceptional people to join our team and embark on an exciting journey. Responsibilities Assist with all shipping, receiving, and inventory organization operations Properly utilize warehouse equipment and tools to increase productivity, efficiency, and safety. Double-check items to verify the accuracy of outgoing orders Follow all warehouse policies and standard operating procedures (SOPs) Perform accurate cycle counts Fulfil orders in a timely manner. Stack, shelve, and stage items for storage and shipment as necessary Label warehouse stock for quick and easy identification and retrieval using identification tags, location tags, stamps, electric marking tools, or other labeling equipment. Work with other warehouse team members to effectively complete assigned tasks Receive inbound loads and ship outbound orders. Ensure tools and equipment are kept clean and in working order Organize the warehouse and various products according to requirements and schedules Skills and Qualifications Excellent verbal communicator Previous warehouse experience Dependable and responsible Strong work ethic Team management Problem-solving skills Attention to details

Fleet Manager - Jumia (Full Time) Jumiais Africa's leading internet group, with already over 3,000 employees in morethan 20 African countries and huge successes such as Jumia, Jumia Travel,Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services. Jumia isthe first African technology company to be listed on the New York StockExchange. It is led by top talentedleaders offering a great mix of local and international talents and is backedby MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CdC. justify;mso-line-height-alt:9.0pt'> Jumia Food is an online food ordering site that allows consumers toconveniently order meals of their choice from their preferred restaurants, andhave them delivered straight to their preferred location. Africa is one of the fastest growing economies inthe world, offering excellent opportunities in a vibrant and boomingenvironment. Its economic growth has enabled innovative businesses to flourishand this is where Jumia steps in. We are currently looking for talented people with a passion for technologyand food to join our team and embark on our exciting journey Main Responsibilities: Owns rider training process and continuous improvement Ensure riders have complete and accurate road and bikeriding documentations Cash collection compliance: liaises with cash collector toreconcile orders done the previous day and confirming payments from ridersdaily (zero under collections) Random checks of riders on the field – at their hubs, vendors’ and customers’ locations, on the go/field Ensuring riders are compliant always: Appearance: riders must be clean – clean uniforms, and grooming; boxes must also be clean Behavior on the job: timely resumption, monitor riders’ movements via UN and in real time (confirm from vendor and vendor agents if needed) strictly applying penalty scheme to non-compliant riders (some reasons for fines: lateness, shoes in boxes, dirty boxes, appearance, not wearing the appropriate attire, completing steps ahead of time, AWOL, rude to vendors and customers,vendor agents or customers) Manage relationships with 3PLs by collating weekly reports for 3PLs showing their riders’ performance (financial impact – logistics breakdown, and assessment – riders’ scorecard) Monitor riders’ performance via BI and Live Dashboard reports – assess the strengths of 3PL’s riders, and riders generally and give recommendations for improvement. Requirements & Qualifications: A related degree from a recognised University, Professionalcertification in Logistics an advantage. At least 3 years’ experience in logistics management Must have strong people management background and presentation skills. Have good knowledge of rider hubs – geographical know how; know the shortcuts, long routes, bad roads, routes to avoid (due to traffic and safety concerns) Proven ability to learn new technology quickly, adapt to changing needsand possess strong analytical skills. Ability to quickly build productive relationships in a fast-paced,high-performance environment. Confident communication and presentation skills. Ability to ride a bike is a plus We Offer: A unique experience in anentrepreneurial, yet structured environment The opportunity to become part of ahighly professional and dynamic team working around the world An unparalleled personal and professionalgrowth given the challenges that we propose you to take

Introduction MotoVantage, formed through a partnership between FirstRand Group and The Hollard Insurance Company, brings you innovative vehicle insurance products at competitive prices as add-ons to any finance agreement. We are seeking to recruit for a Spraypainter Assistant. Specification A Spray painter Assistant is responsible for assisting the spray painter technician in spray painting of motor vehicles in order to repair minor damages (scratches, dents & bumps). Some of the duties, amongst others, include: Preparation Priming Masking Mixing of Paint; Spies Hecker Waterborne Painting Flatting Polishing Requirements Matric Solid spray painting experience/Enrolled as spray painter apprentice/Red seal qualified. Good colour mixing, matching, blending and spot repair skills. Good communication skills Basic computer knowledge Basic customer service skills Attention to detail Professional

Introduction City Property Administration (Pty) Ltd is a residential and commercial property management company that has been operating since 1968 with their headquarters in Pretoria and a supporting office in Johannesburg. City Property transforms buildings and injects fresh vitality into our inner cities. We provide sophisticated, modern and cosmopolitan retail spaces, offices, warehouses and apartments that ensure that those who live and work in the CBD enjoy the best South Africa's cities have to offer. The Credit Control Department in Pretoria has two positions for a Credit Controller (X1 Commercial and X1 Residential) . If you believe you meet the requirements for this position then we would appreciate your application. Specification The successful candidate's responsibilities will include, but not be limited to: Follow up and collect all outstanding monies from current and ex-tenants who are in arrears for payment regularly Negotiate on payment arrangements Provide statements to relevant parties when required View banking unallocated and suspense accounts for payments received with incorrect reference numbers and send correct information to banking Calculate assessment rates and send to the stakeholder Carry out recons on outstanding tenant queries Update Tenant Reports on Budget Packs Provide feedback on arrears on a monthly period Ensure that all files handed over to the Legal Department are accurate and complete Reconcile tenant accounts & ensure proper feedback is provided including credit balances Send out the appropriate arrears letters Black list all tenants/slow payers as per company policy which have been written off Update the notes regularly on the arrears report Ensure that all instructions are issued timeously where adjustments to tenant accounts are made Update and correct tenant information as required Reconcile credit balance accounts to make sure that they are correct Attend the monthly meetings with the Credit Control Manager Check the rent-roll reconciliation report on a monthly basis Attend to tenant cases including CRM cases timeously & effectively Communicate on a regular basis with the Property Manager regarding problematic tenants Requirements The Successful candidate should possess a Matric qualification with Accounting as a subject and a minimum of 2 - 3 years relevant experience: Related Financial qualification preferred Basic knowledge of MDA preferred Basic Accounting knowledge Understanding of reconciliation MS Office: -MS Word - Basic -MS Excel - Basic -MS Outlook - Basic Good communication skills Good telephone etiquette The successful candidate is expected to answer to the following: Ability to operate under pressure, must be energetic, fast an accurate worker who is results driven Good communication skills Good people skills, assertiveness and attention to detail Business writing skills as well as good telephone etiquette

Introduction Marie Stopes International (MSI) is a global social business providing personalised, high quality, affordable contraception and safe abortion services to women and girls. MSI has 13,000 team members working in 37 countries to deliver our mission: children by choice, not chance. Marie Stopes Sierra Leone (MSSL) is a founding member of the MSI Partnership, operating in Sierra Leone for 30 years and becoming the largest non-governmental provider of family planning (FP) and sexual & reproductive health (SRH) services in the country. MSSL delivers services in every district of Sierra Leone through its outreach, centres/clinics and social marketing channels. The overall responsibility of the Midwife is to support the Centre Manager to provide a high quality and standard of care in all aspects of service delivery to clients. The Midwife is both a key operational and clinical role dedicated to the management and development of the centre, in addition to the capacity building for the centre team. This role is responsible for the successful delivery of work setting and meeting ambitious CYP targets and surplus generation, delivering and reporting against business plans, maintaining close working relationships with the Centre Manager, Regional Operations Managers and Centre Channel management team. Specification Operations and system strengthening Work closely with the Centre Manager, Regional Operations Manager and Centre Channel management team to drive the commercial performance of the centre against agreed business plans, instilling a culture of continuous improvement to deliver efficiencies and surplus creation. In collaboration with the Operations, Quality Assurance and Marketing teams, drive innovation in both core and non-core service provision, with the aim of creating both additional surplus and demand. Provide a multi-purpose centre for men and women seeking low-cost comprehensive FP and SRH service. Drive and monitor improvements in performance against key indicators (e.g. PAC, CYPs, service income, income to cost, PAFP, surplus generation, % youth accessing services, % of long acting methods). Work closely with the Quality Assurance team to ensure that centre services comply with minimum healthcare standards, Global Goods, policies and donor requirements and take immediate action on any areas identified for improvement. Play a critical role in managing resources effectively, as well as maximising the results-based focus of the team. Under the direct guidance of the Centre Manager, put in place clear, high quality plans that will lead to increased client flow and service income. Collaborate and participate in the development of communication and promotional plans and activities with the Marketing team. Collaborate with other MSSL teams to promote innovation and effective ways of delivering services, boosting team morale, fostering oneness and promotion of MSSL's vision, mission and values. Engage in relevant policy fora relating to centre service delivery activities. Working closely with the Quality Assurance team, support changes in clinical practice and the delivery of quality clinical services. All other duties as reasonably requested by Centre Manager or management. Role model MSI's core values and demonstrate MSI leadership behaviours at all times. Service delivery Take an active role in the provision of services to clients in a way that depicts professionalism and respects clients' rights. With the Centre Manager, lead on managing the process for correcting or improving service provision where appropriate and for ensuring the implementation. Work with the centre team and ensure that standards and objectives are met always. This includes wait times, quality of care, ongoing training etc. Monitor and enforce standards of client care, including routine checks, post-op queries, correcting or improving performance where appropriate with the appropriate centre nurses. Ensure that Health and Safety legislation is adhered to in accordance with MSI and MSSL processes and procedures. Delegate responsibilities when appropriate on a daily or weekly basis to Centre Nurse and Infection Prevention Officer Working with the Clinical Trainer, support the provision of in-house training, building the capacity of the centre team. Work closely with centre team to ensure that clinical excellence and client satisfaction are achieved. Lead the ANC, PNC and Cervical Cancer Screening clinics. Build, in close cooperation with the marketing team, CBM capacity and identify priority areas through performance management cycle. In collaboration with the Centre Manager, work with the Quality Assurance team to ensure that all centre team members are properly oriented, trained in accordance MSI, MSSL / MDT clinical guidelines and procedures. Collaborate with other MSSL teams to promote innovation and effective ways of delivering services, boosting team morale, fostering oneness and promoting MSSL's vision, mission and values. Clinical excellence and client care Ensure that clients remain at the centre of everything we do and that clients are always properly counselled on their rights, treatment methods and choices, with appropriate referral whenever suitable and necessary. Ensure high quality service standards are maintained and a high level of client satisfaction is achieved always. Work with the Quality Assurance team to ensure that set clinical standards/protocols are understood, disseminated and upheld by the centre teams, ensure regular and effective supervision to check adherence to set protocols. Ensure client record audits are completed monthly and submitted through the Centre Manager to the Quality Assurance & Compliance Manager. Regularly review QTA results, exit interviews and other client data to ensure 'evidence into action' in all centres. Work closely with the Quality Assurance team to address identified performance gaps and ensure clinical mentorship is provided. Ensure that all audit recommendations are strictly enforced and evidence is provided to support changes in process and procedure. Ensure that centre teams maintain an effective referral system for the treatment of clinical complications. •Deliver a high standard of service to the community. •Motivate the community, through educational and promotional means, to accept MSSL services. •Utilise findings from community level data to inform health promotion interventions. •Work closely with Centre Manager, Regional Operations Mangers and Centre Channel management to adapt interventions and services at facility level based on findings from communities. •Support the Centre Manager to ensure that monthly staff meetings that address key performance areas are well documented and promptly disseminated to the Centre Channel Lead and Quality Assurance & Compliance Manager. • Coach, develop, mentor and supervise team members and influence them to take positive action and accountability. Recording and reporting •Ensure high standards of operational efficiency and effectiveness with clear, transparent systems in place. •Complete client record audits monthly and disseminate to the Quality Assurance and Compliance Manager. •Ensure that CLIC is used by the team to record all client visits. •Ensure that a list of new services requested by clients is compiled and disseminated through the Centre Manager to the Centre Channel Management Team. •Manage the centre teams ensuring they follow strict, consistent, and documented procedures relating to clients, confidentiality, data protection, working hours, income and expenditure, the management of stock, equipment and assets. •Collaborate with the Procurement and Logistics Managers to ensure that an effective system for the supply of commodities and avoidance of stock-outs is in place. •Ensure effective systems for the timely and accurate management and reporting of information through efficient collection, analysis and reporting of data from the centre teams. Closely manage financial and stock control systems for the prevention and detection of fraud. •Ensure compliance to MSI and MSSL set standards and procedures/policies. •Ensure proper accountability of the MSSL's finances. •Work with the Admin and Finance Assistant to maintain accurate records of client receipts on a daily basis and make cash payments into the designated MSSL bank account in consultation with the Centre Manager. •Maintain records of FP methods and other services provided daily. •Maintain records of client needs with a view to improving and extending service delivery. •Prepare and submit narrative reports of the centre activities via email. •Support Centre Manager to prepare and submit monthly statistics and financial details of the centre performance. •Check all stock intakes from suppliers. Maintain stock record and inform line manager of low stock level or shortages of supplies. •Maintain centre equipment in good working order always; including maintenances and repairs. •Maintain MoHS regulations and MSI minimum standards regarding drugs recording and storage. •Immediately report any breach (or suspected breach) of MSSL policy to the appropriate to the centre manager and where necessary to the centre channel management team. •MSSL HAS A ZERO TOLERANCE POLICY TO FRAUD & BRIBERY. Requirements •Valid midwifery qualification (essential). •Certification in Nursing SECHN, SRN (desirable). •Bachelor of Science or equivalent (desirable). •Good IT skills, infection prevention/control, lab environment (desirable). •Knowledge of international development, clinical health, family planning, private sector (desirable). •Experience (not less than two years) in clinical practice (essential). •Clinical experience with an NGO or Government Medical Facility (desirable). •Experience in a management position, preferably in health systems management, hospital management, family planning, community development (desirable). •Previous training in basic lifesaving skills (desirable). •Proven ability to lead a team independently (desirable). •Strong oral, written communication, interpersonal, problem solving and analytical skills (essential). •Able to adequately use computers and office software packages (desirable). •Knowledge in the use of clinical equipment (desirable). •Knowledge of Quality Assurance procedures (desirable). •Fluency in English and Krio (essential).

Introduction Our Client, a leading Tours & Travel Company seeks to recruit a Credit Control Executive. The Credit Controller will handle the collection of finances and the resolution of account queries. He/she will also be required to produce and send sales invoices and issuing credit notes. The Credit Controller is also responsible for the management of debt recovery, which may involve stopping the delivery of services or undertaking legal action in the case of non-payment by the debtor. Specification Maintain strong relationships with all clients to ensure invoices are clear for payment. Check customer's credit ratings with banks before approving the loan Set up the terms and conditions of a loan to be in line with the risk, amount and type of loan. Manage the timely and effective collection of all debts and payments. Negotiate repayment plans when necessary. Resolve all issues raised internally and externally around outstanding invoices. Post and allocate daily receipts to accounting systems; run reports for senior staff. Provide accounts information to internal departments. Provide accurate advice on billing queries Respond promptly and completely to both client and internal enquiries Propose write off of irrecoverable receivables Providing ad-hoc reporting as and when requested by management Undertake account reconciliations as required Ensure monthly processing deadlines are met as required Send out monthly client statements/letters as may be agreed from time to time Develop the credit management capability within the practice Requirements BS degree in accounting, finance or mathematics. 4 years experience. Ability to establish and maintain good client relationships, both internally and externally at all levels. Strong communication skills, orally and verbally. Understanding of the legal complexities of loans, payments, interest rates, etc. Ability to reconcile complex accounts and have excellent attention to detail. Competence in Microsoft Office products, and accounting software programs. Prior experience with financial systems including invoicing. Calm, confident manner to handle potentially uncomfortable conversations. Ability to hold personal client information in the strictest confidentiality.

Introduction Triton Express provides express road freight distribution solutions using the latest in technology and a modern fleet of vehicles, with a reach across South Africa and into various neighbouring southern African states. The Triton Express Group has grown substantially and its current subsidiary companies include Triton Express, Triton Linehaul, Triton Supply Chain Solutions, Triton Fleet Management and Triton Academy. Our multitude of offerings allows us to cater to the complex needs of our customers without compromising on quality or efficiency. We believe that our people are the heart of our business. We aim to attract, retain and develop employees, reflecting the demographics of South Africa, with appropriate competencies and values in order to achieve a harmonious and stable workforce which is geared for growth and success Specification Preparing freight quotations, standard road freight cross border and international air freight Interacting with forwarding agents on a daily basis on quotations, delivery status updates and reconciliation of cross border documents and POD's Booking collections, arranging forwarding agent collections and track and trace Communicating with customers by ensuring cross border invoices, SADC's, Carnets, Bureau Veritas certificates are handed to collection staff and that documentation is correct Investigating and resolving queries / problems through waybill and discrepancy reports Administering discrepancy manifests in terms of collating all discrepancy reports to master records Advising customers and communicating misroutes to branches Checking scanning details, updating master record information, recording bay schedules in master report, reviewing endorsed waybills via claims and administering the claims procedure Monitoring third party agent POD's by printing daily outstanding POD's and verifying the status, marking dispatch trip sheets, resolving queries and faxing copies of the waybills to customers Furnishing exporters with proof of exports Furnishing importers with proof of imports Reconciling of GRV's for cross border retail deliveries Communicating with cross border branches on border clearances, deliveries and documentation Requirements Grade 12 minimum (Matric) Studying towards a certificate in customer care / call centre management would be beneficial 2 years general clerical experience / working experience within a call centre environment Basic understanding of Freightware or similar freight management system Excellent geographical location knowledge would be beneficial Ability to work with both mass and volumetric weightings Excellent verbal and written communication skills Computer literate - specific software applications: MS Word, Excel, MS Outlook Ability to operate general office equipment Excellent interpersonal skills Ability to handle customer queries and complaints - taking the necessary correctly action as and when required Ability to work under pressure and to meet deadlines Ability to work unsociable hours as and when required Ability to work unsupervised Ability to work as a team player Assertive Self-motivated Reliable

Introduction City Property Administration (Pty) Ltd is a residential and commercial property management company that has been operating since 1968 with their headquarters in Pretoria and a supporting office in Johannesburg. City Property transforms buildings and injects fresh vitality into our inner cities. We provide sophisticated, modern and cosmopolitan retail spaces, offices, warehouses and apartments that ensure that those who live and work in the CBD enjoy the best South Africa's cities have to offer. The Office Management Department in Johannesburg has a position for a Receptionist. If you believe you meet the requirements for this position then we would appreciate your application. Specification The successful candidate's responsibilities will include, but not be limited to: Operate telephone switchboard. Answer the phones in a friendly manner. Take accurate messages from customers. Identify voice skills and how to enhance a good telephone presentation. Reduce the amount of abandoned calls. Maintain the agreed on service levels for calls. Maintain the agreed on handling time for calls. Greet customers consistently, convey with a friendly attitude and react in a helpful and professional manner to various requests. Direct customers to the correct person or department. Deal with irate customers professionally and calmly. Communicate in a professional manner. Accurate and punctual distribution of Bulk SMS's as and when required. Accurate distribution and record keeping of courier deliveries to staff and various departments. Requirements The Successful candidate should possess a Matric qualification, with 0-2 years' experience in reception required: MS Office: - MS Word - Basic - MS Excel - Basic - MS Outlook - Intermediate Proficiency in English required. Basic knowledge of MDA required. Intermediate knowledge of Avaya required. Knowledge of customer service principles and practices preferred. Knowledge of reception telephony and technology. The successful candidate is expected to answer to the following: Ability to operate under pressure, must be energetic, fast an accurate worker who is results driven Good communication skills Good people skills, assertiveness and attention to detail Business writing skills as well as good telephone etiquette

Main Job Purpose: The Global Travel Services Manager is responsible for the execution of all travel service initiatives and strategies in the Unilever regions. The goal is to meet objectives in cost, quality and service levels. The incumbent of this role will be responsible for the Strategy, framework, development and management of the regional corporate travel program encompassing regional travel supplier contract monitoring, compliance to the policy, implementation/coordination of process improvements, reporting and the management of all Regional Travel Leads. Key Responsibilities: Develop, maintain, and administer Global Travel Policy allowing for cultural and regional differences with cross functional coordination as needed Monitor travel policy compliance and provide strategies to increase compliance Complete Global Travel Agency implementation or consolidation including program management, review, and analysis Oversight of the travel management company(ies) including all operational issues, SLAs, management reporting systems, and adherence to policy Develop, implement and manage all travel vendor relationships and programs (agency, air, hotel) ensuring compliance to service level agreements Must have strong ability to use various automated travel technology tools including travel management reporting tools and self- booking tools Lead a global team to design, review, analyze, select, and implement the global strategies accordingly in the regions Identify savings opportunities and service enhancements, initiate process improvements and deployment of benchmarking-generated best practices Benchmark, analyze, monitor, and report on travel expenditures and compliance Provide monthly and quarterly reports for corporate travel expenditures in close collaboration with the Reporting Lead Provides strategic and tactical input to the development of global travel policy and procedures Monitor travel policy compliance and provide strategies to increase compliance Required Experience & Qualifications: Bachelor's degree (or equivalent) 8+ years of experience in similar field Knowledge of global travel industry and operations and exposure to Travel Global contract management Experience in Line Management and in Service Management (min. 5 years) Ability to draw strategic insight from analysis, and to effectively summarize and present insight based on the needs of the audience Demonstrated project management skills, project planning, scheduling and tracking Demonstrated ability to build and maintain effective working relationships across functions, organizations and suppliers/vendors.

Introduction Founded in 1912, Fraser Alexander has grown from humble beginnings to become a key player in the South African mining industry and in selected global locations. Fraser Alexander is a leading supplier of Mining services which include: Minerals Processing, Construction and Tailings. A solid and well respected brand in the mining services area is looking to attract key talents to add to its existing pool of highly sought after professionals. Specification This position exists to ensure safe installation and maintenance and repairs of all mechanical equipment i.e. crusher/gearboxes/pumps etc. The incumbent will assume total responsibility for: Health and Safety Display safety conduct at all time by wearing the correct PPE Attend pre-shift meetings Report unsafe conditions and -behavior Adhere to FA and client policies and procedures Always behave safe Maintenance Services Implement maintenance schedules Maintainsrepairs all mechanical equipment(pumps/screens/crushers/gear boxes etc Conduct plant inspection on all key mechanical equipment Identifies and prioritise equipment in need of maintenance/repairs Plan for material and men to assist Informs foreman Do risk assessment/study procedures Do repairs/maintenance Requirements QUALIFICATIONS Matric /N3 - Mechanical engineering subjects Trade test-fitter - MQA/MERSETA preferred EXPERIENCE 2 year Learnership/Apprentice in Mining or Construction Basic exposure to maintenance of general plant equipment (Strong and divers machining ability is a requirement) SKILLS, QUALITIES and ABILITIES REQUIRED Risk assessment skills Basic planning skills Mechanical engineering skills Basic understanding of planned maintenance documentation and procedures Knowledge of unsafe behaviour-what does it mean Understand what constitutes unsafe conditions and -behavior Verbal communication How to order PPE

Introduction Founded in 1912, Fraser Alexander has grown from humble beginnings to become a key player in the South African mining industry and in selected global locations. Fraser Alexander is a leading supplier of Mining services which include: Minerals Processing, Construction and Tailings. A solid and well respected brand in the mining services area is looking to attract key talents to add to its existing pool of highly sought after professionals. Specification These positions exists to render an efficient service on maintaining of plant and equipment and adhering to safety aspects Incumbents will assume total responsibility for: Observe and Adhere to General Responsibilities Adhere to all employment legislation as amended from time to time Adhere to the requirements of the SHEQ-C Code of Conduct Adhere to all Company policies and procedures as amended from time to time Attend Safety and pre-shift meetings as scheduled Attend training sessions as required Responsible for general Housekeeping of Plant and Equipment Good housekeeping practice as per company standards Inspections and Reports Complete all relevant inspections and reports Report all faults and problems to the Foreman Safety aspects on Plant and Equipment Ensure compliance with all maintenance standard operating procedures (SOP) Do not commence with any tasks if the required safety criteria are not met Report all accidents/incidents and safety deviations to the Plant foreman/ Plant Manager Maintenance of Plant and Equipment Perform planned and unplanned maintenance Maintain plant and equipment to design capacity Ensure that tools and equipment are kept in a safe working condition Requirements QUALIFICATIONS Grade 12 or equivalent Recognised Trade Test Certificate EXPERIENCE At least 5 years' experience on yellow equipment SKILLS, QUALITIES AND ABILITIES Observing skills Planning skills Problem solving skills Organising skills Decision making skills Innovation Action orientation Communication skills (verbal, written) Visibility on site Meet with requirements of annual medical examination

Security Operator - Jumia (Full Time) Jumia is Africa's leading internet group, with already over 3,000 employees in more than 14 African countries and huge successes such as Jumia, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services. It is led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CdC. Africa is one of the fastest growing economies in the world, offering excellent opportunities in a vibrant and booming environment. Its economic growth has enabled innovative businesses to flourish and this is where Jumia steps in. We are currently looking for talented Security Manager with a passion for emerging markets and Africa to join our team and embark on our exciting journey. What's this job all about? Security Operators will be responsible for assisting with protection of employees, company assets, accident prevention, and accident response. S/he will be required to make sure all areas and individuals onsite are safe and secure. In this role you will have the opportunity to assist in creating and fully managing the security of all Jumia facilities. Main Responsibilities Assisting with Employee Safety and Security Responsibilities. Assist with Loss Prevention Security Responsibilities Assist with Audit and analyses the needs and build strong processes that goes along with group policy and process Assist with Planning, designing and implementing an overall risk management process for the organization Assit with making sure partners and employees in different departments follow the guidelines. Assist with the use systems and help develop road map that can help achieve targets Required Skills & Qualifications Diploma in (Criminal Justice, Management, Operations, Legal) • Proficient in Microsoft Office – Excel, PowerPoint, Word, Email, Internet etc. • Proficient in Google Office Suite – Google Drive, Google Sheets, Google Docs, Gmail, etc. • Diploma or certification in security management services will be an added advantage • Minimum of 1 years warehouse management security, logistics/supply chain, e-commerce, consulting experience • Experience in security/loss prevention management • In-depth knowledge of performance metrics • Experienced in monitoring and situation evaluation • Attention to detail and high level of accuracy and precision. • Excellent communication and leadership, organizational and time-management skills • Problem solving skills and analytical skills. • Know how to manage priorities and work with short terms • Ability to make quick and smart decisions under pressure We offer A unique experience in an international, entrepreneurial, yet structured environment An unparalleled personal and professional improvement as our longer-term objective is to train the next generation of leaders for our future internet ventures The opportunity to be part of a team full of talented people with the best backgrounds

Third-Party Regional Manager - Jumia (Full time) Who We are Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey! We are currently looking for talented people with a passion for emerging markets and Africa to join our team and embark on our exciting journey. Responsibilities As a Third-Party Regional Manager you will oversee daily warehouse and logistics operation within the assigned regions. You will be the handling 3PL & Distributors to deliver all cost & functional goals. Overseeing daily operations of up to 10 operational sites. Provide overall operational management direction and guidance to regional offices on daily operations. Manage the performance of our clients 3PL sites through the establishment of processes and procedures with clear expectations using defined metrics. Evaluate regional customer satisfaction and drive continuous improvement of partnership. Coordinate regional performance issues resolution. Develop Carrier / 3PL relationships and compliance on agreed KPI’S delivery dates. Monitor shipments milestones that are reported and ensure that PODs are available for all deliveries within 24 working hours of a delivery having been made. Supervise hub managers in partnership with sub departments. Provide Insight and business strategy operational growth within your region Ensure continuous operational improvement adapting the Lean methodology. Coordinate with systems/ IT teams to make use of technology to improve processes Professional Skills & Qualifications Bachelor's Degree from an accrediated university. Strong knowledge and background (minimum 4+ years) in freight forwarding, logistics, warehouse management, material handling and logistics technology and tools. MBA or Master's Degree in Operations, Supply Chain or Logistics would be an added advantage. Successful history of operational management, problem resolution and/or solution design. Project management and project planning skills an advantage. Excellent communication, networking, interpersonal and influencing skills needed to communicate and command respect at all levels, manage in a matrix environment, and create networks across diverse technical, cultural, and language groups. This position requires infrequent travel to meet with internal, external client customers, 3PL operations located in the region. We Offer A unique experience in an entrepreneurial, yet structured environment A unique opportunity of having strong impact in building the African ecommerce sector The opportunity to become part of a highly professional and dynamic team An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders

Introduction Triton Express provides express road freight distribution solutions using the latest in technology and a modern fleet of vehicles, with a reach across South Africa and into various neighbouring southern African states. The Triton Express Group has grown substantially and its current subsidiary companies include Triton Express, Triton Supply Chain Solutions, Triton Fleet Management and Triton Academy. Our multitude of offerings allows us to cater to the complex needs of our customers without compromising on quality or efficiency. We believe that our people are the heart of our business. We aim to attract, retain and develop employees, reflecting the demographics of South Africa, with appropriate competencies and values in order to achieve a harmonious and stable workforce which is geared for growth and success Specification Conducting daily customer service level survey's by making daily telephonic contact, questioning and recording responses Ensuring that collection requests are logged correctly on the collection/approval site. Preparing freight quotations by requesting and processing freightware data (A/c no., area senders & receivers), service levels, quotations, dimensions, weights,), faxing printed quotation(s) to customers Investigating and resolving queries / problems through waybill and discrepancy report. Analysing, verifying, and determining status, communicating such finding to customers Maintaining / supplying customer stationery Administering discrepancy manifest in terms of collating all discrepancy reports to master records (excel) Advising customers and communicating with branches regarding misroutes Checking scanning details; updating master record information, recording bay schedules in master report; reviewing endorsed waybills via claims and administering claims procedure Monitoring third party agent POD's by printing outstanding POD report (by day) verifying status, marking dispatch trip sheets, resolving queries and faxing copy waybill/s to customer Requirements Grade 12 (Matric) - Minimum Studying towards certificate in customer care / call centre management would be beneficial 3 years working experience within call centre environment 2 years general clerical experience Basic understanding of Freightware or similar freight management system Excellent geographical location skills would be beneficial Ability to work with both mass and volumetric weightings Excellent verbal and written communication skills Computer literate - specific software applications: MS Word, Excel, Ms Outlook Commercial arithmetic calculations Ability to operate general office equipment Excellent interpersonal skills Ability to handle customer queries and complaints - taking the necessary correctly action as and when required Ability to work under pressure and to meet deadlines the majority of the time Ability to work unsociable hours as and when required Ability to work unsupervised the majority of the time Ability to work as a team player Assertive Self-motivated Reliable A high degree of integrity required Presentable and of a professional manner Excellent time management and administrative skills

Introduction The MoreCorp Group is a sport, leisure and wellness company underpinned by technology, with our main focus being within the golf and cycling domain. MoreCorp is the holding company of MoreGolf and MoreCycle. For more information visit http://morecorp.co.za/ Specification Customer care Daily transactions Customer assistance Day to day interaction More detail will be discussed in the interview Requirements •A minimum of two years previous cashier experience A friendly disposition Matric Previous experience on a POS system Good Communication Skills Well groomed Good Interpersonal Skills Prior knowledge and understanding of the business and the values of the business would be an advantage Willing to work shifts Computer literate Customer service driven

MAIN JOB PURPOSE: In this role you will be responsible for coordinating the sustainability activities led by the Workplace Services sustainability team including 3rd party partners who support Unilever in this area. We are looking for someone with a passion for sustainability and driving performance improvement, who has excellent communication and project management skills and an ability to deal with multiple stakeholders and fast moving change. The successful candidate will also need to understand the broader context in which Workplace and Travel Services has an impact and interaction with the wider Unilever business and its sustainability priorities. JOB SUMMARY: Coordinate Sustainability reporting processes and systems. This includes: Administration of the reporting system, adding new users, liaison with system developers and management user acceptance testing for any new features User training and support, data validation Coordinate WTS Sustainability Excellence Forum and maintain sustainability toolkit Build a network across WTS to understand the different site, regional and functional challenges around sustainability and identify the best strategies to support them. Arrange meetings, develop content, work with regional champions to ensure actions are completed Develop toolkit content based on new initiatives and business requirements and maintain and update the sharepoint site Support regional champions and service delivery managers with roll out of initiatives and sharing of learnings and good practices Identify new risks and issues based on current programme status and work with stakeholders to identify mitigation Provide sustainability support to the WTS Innovation and Operations team, WTS Travel and Fleet team and WTS Real Estate Team Provide support to the Innovation and Operations team, as necessary KEY REQUIREMENTS: Bachelor's degree in Engineering (any major, preferably Renewable energy/Industrial/Production) or a sustainability related discipline. 2-4 years of experience in similar roles or projects. Excellent written and verbal communication skills. Analytic skills to evaluate alternative courses of action, and provide fact based solutions/recommendations. Project management experience: identifying opportunities, developing a project plan and driving projects to conclusion. Strong organizational skills giving the ability to coordinate multiple projects / processes at one time.

Introduction Founded in 1912, Fraser Alexander has grown from humble beginnings to become a key player in the South African mining industry and in selected global locations. Fraser Alexander is a leading supplier of Mining services which include: Minerals Processing, Construction and Tailings. A solid and well respected brand in the mining services area is looking to attract key talents to add to its existing pool of highly sought after professionals. Specification Make sure to get the optimum use of our fleet. Bring down the running cost of the fleet, and make users responsible for abuse of fleet. The incumbent will assume total responsibility for: Ensure that availability of fleet is over 90% at all times. Make sure that the fleet is kept to Fraser Alexander's standard. The maintenance and servicing of fleet must to OEM standards. Branding and upkeep of fleet must of the highest standard at all times. Assist with technical problem solving. Carry out spot checks on sites to check on neglect and abuse o fleet. Advice on vehicle replacement through cost to revenue analysis. Ensure that the costs of repairs are not inflated. Ensure all costs abuse, negligence and abnormal wear and is charged out to site. Submit monthly fleet cost reports. Assist with fuel consumption and CPK (Cost Per Kilometer) analysis. Monitor technical failures and implement preventative measures. Checking and verifying quotations. Keep up to date with traffic regulation. Assist with management reporting for decision making on major repairs. Assist with preparation of internal rate consultation with plant management. Requirements QUALIFICATION Trade Test EXPERIENCE 5 years as Mechanic Previous experience in running and administering Workshops. Fleet Management Experience SKILLS, QUALITIES and ABILITIES REQUIRED Liaising with repair shops Checking of vehicles (bodywork and mechanical) Good communication skills Computer skills (MS Office) Excellent networking skills Analytical and problem solving skills Good quality control skills Good administrative skills

Introduction Founded in 1912, Fraser Alexander has grown from humble beginnings to become a key player in the South African mining industry and in selected global locations. Fraser Alexander is a leading supplier of Mining services which include: Minerals Processing, Construction and Tailings. A solid and well respected brand in the mining services area is looking to attract key talents to add to its existing pool of highly sought after professionals. Specification This position exists to ensure the safe efficient installation, maintenance and repairs of all steel pipes, chutes, conveyors and other coal beneficiation plant equipment and specialised steel manufacturing. The incumbent will assume total responsibility for: Health and Safety Ensure to wear correct PPE at all times Attend pre-shift meetings Report unsafe conditions and -behavior Adhere to FAMP and client policies and procedures Always behave safe Maintenance and Fabrication Implement maintenance schedules Maintainsrepairs all mechanical equipment Conduct plant inspection on all key mechanical equipment Identifies and prioritise equipment in need of maintenance/repairs Plans down time for repairs/maintenance Plans for material and men to assist Inform foreman Do risk assessment/study procedures Do repairs/maintenance Fabricate general steelwork Requirements QUALIFICATIONS N3 - Mechanical engineering subjects Trade test-Boilermaker- MQA/MERSETA preferred EXPERIENCE 5 years minimum post trade test experience as Boilermaker (Section 13 Artisan) 2 year Learnership/Apprentice in Mining or Construction SKILLS, QUALITIES AND ABILITIES Attention to detail Ability for strong design and risk management Flexibility and transformation orientated Reliable and honest Oriented to performance excellence Displaying a high level of personal integrity at all times Valid Driver's licence