121 jobs found in cape town

Introduction To provide stakeholders (e.g. clients, account executives) with effective and efficient Personal Lines and Commercial Lines claims advice and administration according to the required standards and procedures in support of the business strategy. Specification Financial: Ensure appropriate minimisation of claims and claims expenses Ensure and contribute to minimisation of general expenses Client: Ensure that all stakeholder (e.g. clients, AE's, insurers) communication is accurate, timeous, professional and relevant Build and maintain mutually beneficial relationships with internal (e.g. account executives) and external (e.g. clients) stakeholders Keep client informed regarding to progression of the claim Ensure and contribute to achieving the required client satisfaction targets Business processes: Adhere to company quality standards and broader regulatory frameworks wrt the following processes (but not limited to): oClaims Administration Receive claims notification, and send and obtain any relevant forms or documents as may be required Administer complete claims process according to defined claims procedures until claims are settled Appoint assessor or loss adjustor Apply policy terms and conditions Keep internal system and records up to date at all times Keep relevant internal stakeholders up to date on the progress of registered claims Make assessment of claims validity and estimate value and administer mandated claims Forward claims in excess of mandate to insurer Obtain quotes for services Arrange approval and payment for claims costs in line with claims and cover Act as intermediary between insurer and client and timeously relay communication, requests and documentation Follow the recoveries process, diarise follow-ups and keep clients informed Ensure productivity targets are met Contribute towards and ensure continuous improvement in own and team performance Adhere to company mandates Participate and contribute in ad hoc projects Report any suspected fraud, misrepresentation and/or dishonesty Keep accurate record of own activities Learning and growth: Live the RBS values by committing to the organisational values Ensure continuous self-development Share information and knowledge with the team Requirements Matric or equivalent RE 5 FAIS appropriate qualification/credits Computer literate CIMS system experience - advantageous Excellent communication skills (verbal & written) At least 3 years claims experience (Personal Lines and Commercial)

We are looking for a dedicated team player to join our Control Team in Cape-Town. In this role, you are expected to support the Cluster in coordinating tasks and activities related to the physical flow of our Cargo. The purpose of the role is to minimize rolling, long layovers and operational shutouts. We offer -We offer a position in a challenging and ever-changing environment in which you will gain industry knowledge, sharp communication skills and create collaboration between Operations and Customer Service. -This will equip you with the competencies required for cargo-handling roles, manage service delivery, deepen your potential and career development as well as contribute to your team's and organization's success. Key responsibilities -Actively builds strong relationships with the different Customer Service teams across the countries in a cluster/area, the Regional Operations Center and gain an understanding of their business, service needs, drivers and purpose. -Independently responsible for coordinating with internal stakeholders the cargo readiness and contingencies for the relevant shipments of the cluster and/or the ports in the cluster/area. -Drives a smooth execution of the end-to-end shipment lifecycle, by working closely with the Customer Service teams. -Proactively tracks vessel contingencies and notify the Customer Service teams of relevant deviations from the transport plan, including potential solutions or alternatives. -Owns customer's issues and engage Liner Operations Center as required to facilitate timely and effective solutions to pacify the situation and avoid unnecessary cost. -Acts as the primary (escalation) point of contact for the Customer Service teams and the Liner Operations Center. -Remains current on changes in local and foreign rules, internal & external procedures and product developments, build and maintain understanding of the cargo you are shipping and requirements that will come with it. -Has a full understanding of cross functional processes. -Actively seeks out and acts on continuous improvement opportunities to reduce delays to cargo and increase our vessels utilization. -Independently engages stakeholders and implements strategies to improve Customer Experience and vessel utilization. -Supports change initiatives and actively use experience and knowledge to ensure smooth implementation. -Acts as back up for the Team Leader in case of absence. -Handles escalations and ensuring these get executed. We are looking for -1 to 3 years of experience. -Bachelor Degree or equivalent, Logistics will be a plus. -Ability to bridge and navigate the organization across teams, countries and layers. -Strong analytical competencies. -Passion for Customer Service. -Constructive and focused on problem solving mindset. -Proactive nature and interested in preventing issues.

Are you a true logistics expert who can create tailor-made logistic solutions for customers based on specific business requirements? Then you will be the candidate we are looking for! Responsible for development and evolution of the end-to-end value proposition per segment/per vertical based on identified customers' needs and supported by insights from marketing, resulting in market-differentiated customer solutions. We offer Maersk is an integrated container logistics company working to connect and simplify its customers' supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 70,000 people. We offer an exciting opportunity to influence and develop this new role in a challenging and ever-changing environment. Key responsibilities Develop: Understanding and translation of customer and vertical needs (current & emerging), capturing insights to drive Value Proposition development. Define strategy, growth targets per vertical/segment -working with product to define product development in providing insight on market competitive pricing Execute: Bundling of global and local value propositions into relevant customer solutions Develop bundled solutions-both standard and customized -supported by the SCD community to drive supply chain business expansion and new business acquisition Support the Efficiency, Super-Saver, Advancement and Ease segments with solutions based on standardized building blocks Institutionalize: Thought Leadership, Collaboration & Best practice sharing Develop customer use cases based on vertical insight to drive growth and new business development Active participation in the Solutions community, driving best practices and organizational learning across the geographies and verticals We are looking for 5+ years in Leadership role Proven track record in Supply Chain Management, with solid Logistics and Supply chain expertise Customer-centric approach to identifying customer needs High-level understanding of product features and benefits and how they address customer pain points Strategic partnering, financial acumen, matrix management, value co-creator, presentation skills Functional management skills & influencing skill; Collaborative Stakeholder management • The role can be based in Johannesburg or Cape Town

Introduction The purpose of this role is to promote and sell Funeral Insurance to prospective customers. The role is a front facing sales position that is not office bound and therefore requires energetic individuals to apply. The role offers a good basic salary with an uncapped commission structure. This position is based in the CBD in Cape Town. Specification Selling and seeking out new clients and generate leads of prospective clients. Leads Generation - ensure set targets are achieved daily. Sales Generation - ensure that set targets are achieved . Build strong client relationships in this customer facing role. Lives the company values. Ensures continuous self-development. Share information and knowledge with the team. Achieve required pass % for new and refresher training. Requirements Matric Tertiary qualification would be favourable e.g. certificate or diploma Basic Computer Literacy (e-mail, internet) Sales orientated Target driven Excellent communication skills with proficiency in English (essential) as well as an African language (preferred) In order to be considered for this role you must have a good Credit record and a clear Criminal record.

Introduction We employ sales-smart, goal orientated and target-driven go-getters to power our global enterprise. We provide top quality outbound services to a potential customer base within the lucrative world of online gambling, with the backing of our fellow marketing specialists and technology experts at DigiOutsource. Join our team, thrive in a world of work hard and play even harder. We're at the Top of our game! Specification Duties will include, but not limited to: Make outbound calls to and take inbound calls from identified customers ensuring they remain ardent gamers within the online casino industry. Completion of daily sales and dials with set KPI in the Swedish language. A successful sale is measured by a customer claiming a promotion by depositing into their account. Execute inbound and outbound campaigns to customers efficiently. Establishing and managing key customer relationships for long term reward and benefits. Processing pertinent information into relevant databases. Performing extra tasks given by managers/supervisors as required - Going the extra mile is key to outperformance! Adherence to the rules and dialing schedules within shifts that are aligned with specific markets' during contactable hours. Requirements Non- negotiables: Swedish as a home/first language 2 Years' experience post qualification Fluent in English; able to communicate effectively (read, write and speak fluently) Be available for 24/7 shift rotations Completed High School Advantageous: Be in possession of degree or diploma; preferably in sales or marketing Behavioural Competencies: Be a self-starter, self-motivated and goal oriented Be able to work independently, yet contribute positively to a team-oriented environment Be deadline driven in a highly pressurized and dynamic environment Be able to handle confidential and personal matters Live the brand in alignment with company culture Have a key eye for detail and maintain high standards pertaining to information conveyed Show commitment initiative and effort when contributing to the culture of the organization Ability to innovate and adapt to ever-changing daily scenarios Be able to have fun while working towards your goals If you are interested in filling this very exciting role and you meet the requirements for the above mentioned position, click on the vacancy and apply directly on our website www.digioutbound.com Terms and Conditions: This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement, therefore a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification. The successful candidate will be expected to remain compliant and adhere to company policies. Please Note: You will require medical aid cover, if you do not have this as yet, the company will process this for you. This will be discussed further upon induction. Please deem your application as unsuccessful if you have not heard from us within 2 weeks.

Introduction We employ sales-smart, goal orientated and target-driven go-getters to power our global enterprise. We provide top quality outbound services to a potential customer base within the lucrative world of online gambling, with the backing of our fellow marketing specialists and technology experts at DigiOutsource. Join our team, thrive in a world of work hard and play even harder. We're at the Top of our game! Specification Duties will include, but not limited to: Make outbound calls to and take inbound calls from identified customers ensuring they remain ardent gamers within the online casino industry. Completion of daily sales and dials with set KPI in the Spanish language. A successful sale is measured by a customer claiming a promotion by depositing into their account. Execute inbound and outbound campaigns to customers efficiently. Establishing and managing key customer relationships for long term reward and benefits. Processing pertinent information into relevant databases. Performing extra tasks given by managers/supervisors as required - Going the extra mile is key to outperformance! Adherence to the rules and dialing schedules within shifts that are aligned with specific markets' during contactable hours. Requirements Non- negotiables: Spanish as a home/first language 2 Years' experience post qualification Fluent in English; able to communicate effectively (read, write and speak fluently) Be available for 24/7 shift rotations Completed High School Advantageous: Be in possession of degree or diploma; preferably in sales or marketing Behavioural Competencies: Be a self-starter, self-motivated and goal oriented Be able to work independently, yet contribute positively to a team-oriented environment Be deadline driven in a highly pressurized and dynamic environment Be able to handle confidential and personal matters Live the brand in alignment with company culture Have a key eye for detail and maintain high standards pertaining to information conveyed Show commitment initiative and effort when contributing to the culture of the organization Ability to innovate and adapt to ever-changing daily scenarios Be able to have fun while working towards your goals If you are interested in filling this very exciting role and you meet the requirements for the above mentioned position, click on the vacancy and apply directly on our website www.digioutbound.com Terms and Conditions: This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement, therefore a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification. The successful candidate will be expected to remain compliant and adhere to company policies. Please Note: You will require medical aid cover, if you do not have this as yet, the company will process this for you. This will be discussed further upon induction. Please deem your application as unsuccessful if you have not heard from us within 2 weeks.

Introduction Our technology company requires a Business Development Representative with strong interpersonal and communication skills, a focus on organization, and enhanced multitasking abilities. Business to business sales, marketing and strategic analysis are important aspects of the position, along with exceptional negotiation skills and the ability to close deals. Specification Research prospective accounts in targeted markets, pursue leads and follow through to a successful agreement Understand the target markets, including industry, company, project, company contacts and which market strategies can be used to attract clients Collaborate with design and sales teams to ensure that requirements are met Maintain relationships with current clients and identify new prospects within the area you have been assigned to Possess a strong understanding of our products, our competition in the industry and positioning Follow the latest industry developments and stay up-to-date on corporate competitors Requirements Qualifications and Experience: Matric or higher (degree an advantage) Five years proven track record in business sales or related market Drivers licence and own vehicle Experience in researching market trends, targeting relationships and using proven methods to develop our business strategy Huawei experience will be added as advantage IT industry re-seller and end-user experience will also be added as advantage Must be able to assist the customers with their requirements and business needs Skills and Knowledge: Excellent organizational skills, with emphasis on priorities and goal setting Superior presentation and communication skills, both written and verbal Technical skills required to understand and propose products or solutions by focusing on client requirements Ability to communicate information, whether technical or non-technical to staff members and customers, in a clear and concise manner Strong interpersonal and communication skills Knowledge of business to business sales

Introduction ROLE PURPOSE To provide excellent service to internal and external clients by adhering to underwriting procedures and turnaround times in order to retain existing clients and attracting new business. Specification Financial Take appropriate action to minimise cancellations Ensure retention targets are met Ensure and contribute to minimisation of general expenses Client Ensure that all stakeholder (e.g. user, service provider) communication is accurate, timeous, professional and relevant Build and maintain mutually beneficial relationships with internal and external stakeholders Ensure and contribute to achieving own and company required client satisfaction targets Business processes Adhere to company quality standards and broader regulatory frameworks wrt the following processes (but not limited to): oGeneral Enquiries such as but not limited to cover, products, processes etc. oNew Business, Renewals, Endorsements and Re-broke Create a risk profile Analyse clients' portfolios Conduct a cover assessment Request, obtain and assess quotes from insurers Request, obtain and/or provide clients with all required information and/or documents Arrange valuations and reinsurance Raise premiums File all relevant documentation electronically and in hard copy Obtain and check policy wording from insurers and forward to client oCancellations Follow retention processes Cancel the policy on the system Confirm cancellation request with the client File all relevant documentation electronically and in hard copy oRefunds Raise invoices Request refunds from line manager electronically File all relevant documentation electronically and in hard copy Ensure claims are managed according to set processes Keep diary up to date at all times Ensure that surveys and valuations are received within agreed time lines Ensure effective complaint resolution within the required time lines Ensure service level agreements are met Ensure productivity targets are met Contribute towards and ensure continuous improvement in own and team performance Attend meetings where required Adhere to company mandates Participate and contribute in ad hoc projects Report any suspected fraud, misrepresentation and/or dishonesty Learning and growth Live the RBS Way Ensure continuous self-development Share information and knowledge with the team Requirements MINIMUM QUALIFICATIONS & SKILLS Matric or equivalent RE5 FAIS Compliant (credits and/or full qualification) Computer literate Excellent Communication skills Intermediate Excel, Word and PowerPoint skills MINIMUM EXPERIENCE A minimum of 3-5 years Corporate Underwriting experience

Introduction Milpark Education will provide an opportunity for the successful applicant to gain practical work experience for a maximum period of twelve (12) months. The position of Graduate Trainee: Academic Administrator is responsible to support the team in meeting the deliverables by implementing and coordinating administrative and logistic responsibilities within one or more allocated programmes offered via distance and/or contact education in the School of Investment and Banking. Preference will be given to applicants from designated groups, and appointments will be made in line with our EE requirements. Specification Student admission and exemptions Assist with student admission process where necessary Capture external student exemption decisions on the system and communicate to students Assist with internal module exemptions where necessary Issue subject exemption letters based on decision by relevant HOD Managing Independent Contractors Load all contractor information on the system Manage contracting process for all external academic staff on allocated programmes (drafting of LOAs on request, sending LOAs, ensuring that signed LOAs and CVs are on file) Manage the claims process for the department (check, capture, get sign-off, hand in) Assist with contracting/briefing of part-time academics Organise logistics for training sessions with part-time academics Customer service Deal with student/client/facilitator queries and take full responsibility for resolving the queries Ensure that student complaints/concerns are channeled to the correct department and solved to the student's satisfaction Conduct programme specific student surveys and focus groups, in coordination with the Tuition committee; evaluate and action items/manage action of items (including requesting student support) Build good relationships and liaise with internal departments, part-time academics and corporate clients of Milpark Academic support Manage and maintain the general framework of myMilpark for allocated qualification(s). Provide general student support on myMilpark. Manage general student communication on the qualification. Assist with the administration of the At Risk process Forward assignments to tutors Set up and manage online live sessions Manage the tutor mailbox (check, respond, redirect, follow up) within agreed timelines Co-ordinate the ordering and delivery of assessments/support material from printers to logistics department Check first copy when assessment comes back from the printer Track the post-moderation process Arrange the marking sessions and liaise with the relevant contractors Assist with managing academic timelines General administration Assist the team with general administrative matters Keep minutes of meetings Manage the filing and record keeping system in the department Capturing of evaluation forms from facilitator/students. Distribute relevant academic material/communication to contractors/facilitators. Requirements Education & Experience Requirements An NQF 6 or 7 business related qualification Working experience will be advantages •Proficient in excel (intermediate - advanced level) •Project coordinator and report writing skills •Ideally some practical financial services experience Desired Behavioural Competencies •Passion for learning, education and students as well as for problem solving •Excellent customer service orientation and interpersonal skills that portray professionalism at all times •Excellent verbal and written communication skills •Excellent planning and organising as well as administrative skills with high attention to detail •Ability to stay motivated, take initiative, learn fast and perform in an ever changing and pressurized environment •Ability to work in a team but also able to run with tasks self-sufficiently taking full accountability and responsibility •Practical skills in the most important MS Office tools (Excel, Word, PowerPoint)and in Milpark's internal systems

Introduction We employ sales-smart, goal orientated and target-driven go-getters to power our global enterprise. We provide top quality outbound services to a potential customer base within the lucrative world of online gambling, with the backing of our fellow marketing specialists and technology experts at DigiOutsource. Join our team, thrive in a world of work hard and play even harder. We're at the Top of our game! Specification Duties will include, but not limited to: Make outbound calls to and take inbound calls from identified customers ensuring they remain ardent gamers within the online casino industry. Completion of daily sales and dials with set KPI in the Norwegian language. A successful sale is measured by a customer claiming a promotion by depositing into their account. Execute inbound and outbound campaigns to customers efficiently. Establishing and managing key customer relationships for long term reward and benefits. Processing pertinent information into relevant databases. Performing extra tasks given by managers/supervisors as required - Going the extra mile is key to outperformance! Adherence to the rules and dialing schedules within shifts that are aligned with specific markets' during contactable hours. Requirements Non- negotiables: Norwegian as a home/first language 2 Years' experience post qualification Fluent in English; able to communicate effectively (read, write and speak fluently) Be available for 24/7 shift rotations Completed High School Advantageous: Be in possession of degree or diploma; preferably in sales or marketing Behavioural Competencies: Be a self-starter, self-motivated and goal oriented Be able to work independently, yet contribute positively to a team-oriented environment Be deadline driven in a highly pressurized and dynamic environment Be able to handle confidential and personal matters Live the brand in alignment with company culture Have a key eye for detail and maintain high standards pertaining to information conveyed Show commitment initiative and effort when contributing to the culture of the organization Ability to innovate and adapt to ever-changing daily scenarios Be able to have fun while working towards your goals If you are interested in filling this very exciting role and you meet the requirements for the above mentioned position, please email your application, cover letter motivating why you are suitable for the role and relevant qualifications to Careers@digioutbound.com Terms and Conditions: This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement, therefore a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification. The successful candidate will be expected to remain compliant and adhere to company policies. Please Note: You will require medical aid cover, if you do not have this as yet, the company will process this for you. This will be discussed further upon induction. Please deem your application as unsuccessful if you have not heard from us within 2 weeks.

We are looking for a dedicated team player to join our Cargo Team in Cape-Town. In this role, you are expected to build sustainable relationships with customers and in the capacity of a regional focal enable & deliver high standards of service for the region. We offer We offer a position in a challenging and ever-changing environment in which you will gain industry knowledge, sharp communication skills and create collaboration between Commercial and Operations organisation. This will equip you with the competencies required for cargo-handling roles, manage service delivery, deepen your potential and career development as well as contribute to your team's and organization's success. Key responsibilities Identify process gaps or improvement opportunities in operational execution across LOC and drive implementation via relevant stakeholders to Improve service delivery Manage and inspire cost-consciousness across functions to ensure constant reduction of costs, through providing feedback upstream to ensure better vessel planning downstream. Take responsibility for reducing waste such as longstanding containers, renominations and cargo no-shows. Be responsible for handling special cargo request, such as OOG capabilities, Hazardous acceptance (including RKDC maintenance). Act as main focal for all damages and claims for transhipment cargo. Focus on Vessel load plan approval through active engagement between terminal and vessel in agreed deadlines. Strive towards seamless handover process We are looking for Minimum 5 years' experience in roles extending influence spanning cross functionally Area Operations or Cluster Management experience would be a preference Drive best practise behaviour inside the Cluster geography Deliver Transport Plan compliance as per agreed targets Implement and drive continuous process changes/improvements Ability to work with time constraints and to make decisions Strong learning and sharing attitude Strong Analytical & Communication skills

Introduction Educor is the largest private education supplier in Southern Africa., managing 10 educational brands across its more than 60 campuses and sites in South Africa and internationally. As a Group we possess a rich heritage with brands that have been in existence for many years. Since our inception in 2008, Educor has evolved into an education giant offering face-to-face, distance and online learning. Our face to face brands include Damelin, CityVarsity, ICESA and Central Technical College. Distance brands include INTEC College, Damelin Correspondence College (DCC) and our higher-education distance brand, Lyceum. Specification PRIMARY PURPOSE OF THE JOB: Responsible for the academic leadership, management and promotion of the academic programme nationally, ensuring a high level of service to students, quality programme delivery and adherence to the institutional and regulatory standards and policies. KEY PERFORMANCE AREAS (KPA'S): Teaching and learning Programme Quality Assurance, Control and Enhancement Student Management Research People Management General Programme Management Requirements JOB SPECIFICATION : Honours Degree in Sound Engineering or related qualification is required. Completed or studying towards a Masters Degree in Sound Engineering or related qualification would be ideal. EXPERIENCE/KNOWLEDGE/SKILLS/ATTRIBUTES: Five years industry and/or three years lecturing experience Possess specialist knowledge in the discipline to develop teaching and/or research programmes and the provision of learning support. Team player who is flexible/adaptable Strong leadership qualities, passionate about education and student development Time management skills - ability to follow and meet institutional and departmental deadlines. Organisational and administrative skills Strong communication skills Ability to assist remotely Understanding of the various quality control councils Technical skills required by the module assigned Active participant in own professional development including awareness of requirements set out by quality councils, institutional standards and policies. Involvement in professional, national and international bodies/boards that are related to his/her discipline expertise In-depth knowledge of and commitment to educational principles and quality assurance practices The ability to manage staff in a tertiary environment. •Understanding of current trends and best practices in education

Introduction The Würth Group is the world market leader in assembly and fastening materials and it currently consists of over 400 companies in more than 80 countries. The candidate will be working in the Cape Town CBD, Woodstock, Saltriver, Observatory, Hout Bay, Rondebosch, Newlands and Mowbray area and also needs to reside on one of the areas. Join us and work in an exciting and challenging environment where we expect and reward performance. We offer a competitive salary with a company car, fuel, 50% contribution towards Discovery medical aid, 7.5% pension fund contribution as well as a communication allowance. Specification Target Achievement Ensure that the current customers are serviced according to predetermined schedules Update Customer Information according to Company requirements Sales Reports Territory Development through networking and cold calls Payment collections and credit control Requirements Must reside within the area Minimum of 2 years sales experience in a relevant industry Matric or equivalent Legal and valid driver's license with no endorsements South African Citizen No Criminal Record or charges Clean Credit History

Introduction In delivering 'social science that makes a difference' in South Africa and the region, the Research Programmes of the Human Sciences Research Council initiate and undertake policy-oriented research projects and programmes from its offices in Cape Town, Durban, Pietermaritzburg, Port Elizabeth and Pretoria. Its public-purpose mandate is set out in the Human Sciences Research Council Act of 2008. The Centre for Science, Technology and Innovation Indicators (CeSTII) is a specialist research centre within the Human Sciences Research Council that is dedicated to producing policy relevant research and statistical analysis in the domain of science, technology and innovation. CeSTII has a vision to be a thought and practice leader, as well as, an acknowledged site of excellence in its field and aims to consolidate its position as a value-adding component of South Africa's national innovation system. 1 x PhD Intern (Ref: PhD Intern CeSTII 02/19 ) 3 year contract CeSTII seeks to appoint one PhD Research Intern who has studied and has an interest in the field of science, technology, innovation and development. The appointment is for a period of three years. The Internship Programme in the HSRC is meant to provide the successful candidates with an opportunity to further develop their research expertise by working with subject experts and project specialists. The internship experience is intensive and requires mature individuals who are able to work independently as well as in a team. The successful individuals will be required to balance day to day duties and responsibilities in CeSTII and the HSRC with PhD related work and complete their thesis within 3 years. Time is set aside for this purpose. Specification Working as required on all aspects of the national R&D survey, Innovation survey, other projects, and analysis of resultant survey and other data; Writing reports, fact sheets and policy briefs from survey work and other projects; Making demonstrable progress towards the achievement of a Doctoral degree; Producing peer reviewed research articles that appear in accredited journals; Writing up research results for workshops/conferences/presentations; Developing own personal academic competencies through formal and informal training activities; Compilation of all specific duties and deliverables assigned in an individual performance based contract. Requirements Applicants must be in possession of a Master's degree in a field closely related to the study of science, technology, innovation and development, and should be registered for, or about to register for, a PhD with a registered South African University; Experience in and understanding of the concepts of the National System of Innovation will be an added advantage; Sound knowledge of data management and data analysis or statistical skills will be very advantageous. A sound academic record; Two - three years' experience in the preparation of research reports and manuscripts for publication, whilst having peer reviewed articles in recognized journals will be advantageous; Experience in communicating survey findings at conferences; Curiosity, enthusiasm and interest in a research career that includes working with statistics and data analysis; Ability to work independently and in a team environment, good communication and leadership skills are required; Proficiency in or working experience with some or all of the following programmes: MS Access, Excel, Word, SPSS, STATA; The HSRC offers attractive, market-related packages depending on qualifications and experience. Applications: In your application, please include 1)a letter of motivation indicating the position you are applying for, 2)your CV, 3) a copy of current earnings on a cost-to-company basis if applicable 4) a one-page outline of your PhD thesis or proposed PhD thesis, 5) a copy of your academic transcripts as well as 6) the names of three contactable referees (with telephone, fax and e-mail contact details). The HSRC will only consider applications that include the above requirements. Applicants may be required to undertake a written exercise in the competencies required for the position. APPLICATIONS: Please submit your application on-line at http://hsrc.jb.skillsmapafrica.com/ Due to the volumes received, the HSRC no longer accepts emailed or hard copy applications. Enquiries and not applications may be directed to Dr Glenda Kruss via email at gkruss@hsrc.ac.za The HSRC is committed to accelerating the improvement in the proportion of its South African senior managers, research leaders and support staff who are black, female or disabled. Closing date: 20 February 2019. We encourage applicants to submit prior to that date. Applicants who have not been contacted within eight weeks should assume that their application has been unsuccessful. Only applicants who are interviewed will be advised of the outcome of their applications. THE HSRC RESERVES THE RIGHT TO NOT MAKE AN APPOINTMENT APPLICATIONS FROM RECRUITMENT AGENCIES WILL NOT BE ACCEPTED.

Introduction eNCA: SOUTH AFRICA'S MOST WATCHED TV NEWS CHANNEL. eNCA is South Africa's most trusted independent TV and online news brand. It launched on June 1st, 2008 to become the country's first 24-hour television news service. Specification Reporting to the Newsroom Manager. The purpose of this role is to assign stories, manage reporters & to do forward planning. 1.CO-ORDINATION OF BRIEFS Plan daily diary in conjunction with the National Assignments Editor Brief reporters on their stories and angles Brief Camera Crew Leader on requirements for the day Present daily diary to the Output desk and provide updates throughout the day Assist with forward planning diary and attend daily / weekly meetings Contribute toward big broadcasts or special projects Perform quality control checks Monitor news wires and social media for breaking news 2.BREAKING NEWS Respond timeously to breaking news and developments Proper planning of breaking news and once major stories have broken, have the ability to assign or re-assign reporters to cover them. Proper communication of breaking news and the treatment of breaking news with the various news divisions Set deadlines for reporters 3.MANAGEMENT Ensure adequate staffing resources are in place. Management of shift rosters to fully utilise working hours aligned to company policies and procedures. Resolving staff conflicts aligned to company disciplinary code Motivating for training and other development opportunities for reporters 4.CONTENT Assist with writing content should the need arise Assist with studio crossings should the need arise Create and maintain a network of contacts both internally and externally Key Performance Indicators: 1.The daily diary is planned and executed in line with the channel's editorial vision 2.Content is relevant and of a high and creative standard 3.The reporters and camera crew operate in a harmonious working environment 4.The desk and broader assignments team is kept abreast of all developments 5.There is an exchange of ideas to take a story forward and improve our overall product. Requirements Education: Journalism/Degree/Diploma or relevant years of experience Languages: English Experience: 10 years of experience Specific Professional Competencies: Knowledge of local and international news, good knowledge of socio-economic issues Sound editorial knowledge Good inter-personal skills Excellent management of teams Good time management Excellent planning and co-ordinating ability Agile / respond to change rapidly

Introduction e.tv is South Africa's biggest independent, free-to-air television channel. With over 16 million viewers, e.tv appeals to all races, ages and income groups and is the most viewed English language channel in the country. We are the destination of choice for local and international entertainment, a place where viewers can come together. Specification Reporting to the Executive Creative Director. The job purpose consists of managing and executing creative output for all of the eMedia Groups marketing and branding projects briefed into the Creative Services department. The Creative Director will develop creative campaign strategies aligned to marketing objectives from concept to completion. The Creative Director will build, lead, and review work of the creative team in the production of all broadcast, web, print, and digital marketing collateral. Ensuring that ideas and execution fit into the overall brand, marketing and eMedia business strategy. Reporting to Creative Director: Creative Services Your key performance areas include: 1.Creative Strategy -Implementing creative promotions and campaigns that meet the group marketing and business objectives. -Demonstrating leadership and guidance within the creative team. -Directing concept presentations and execution of strategy. -Ensuring the company remains profitable through creative solutions. -Providing thought leading solutions to creative challenges. -Evaluating new technologies and align to marketing/business objectives. 2.Project Management -Managing multiple projects from concept to completion. -Maintaining accountability for overall quality of creative work. -Overseeing project teams from ideation to execution, maintain a hands-on design and production approach on high visibility projects. 3.Operational Performance -Producing cost effect Marketing campaign material that is in-line with the CS departmental budget. -Managing operational team performance through effective management within policies and procedures. -Maintaining good collaborative synergies with internal colleagues and external affiliates. 4.Quality Assurance -Providing quality control over concepts and projects. -Implementing and devise cost-effective creative solutions. -Directing the sign-off and approval of all completed projects. -Ensuring the quality assurance standards and industry best practices are consistently applied to ensure all creative work is of the highest quality. -Provide quality assurance of all creative deliverables and project management oversight 5.Compliance -Providing quality control over concepts and projects. -Monitoring and ensuring adherence to statutory regulations, organizational standards, policies and procedures. -Ensuring compliance to all creative department standards and manage all communication with management and participate in regular department meetings. Requirements A relevant visual communication, advertising, design or production qualification. A minimum of 5 years related experience with 3+ years of creative leadership in agency or corporate setting. Relevant experience in creating marketing/advertising campaigns from concept to completion, timeously and within allocated financial budget. Relevant experience in creating integrated content across all marketing channels from broadcast, digital, on-line /social media and print.

Introduction Open News broadcasts exclusively on the OpenView platform. Open News was launched in November this year, the channel offers viewers a different approach to news. Open News combines traditional news storytelling with social media. Specification The incumbent will be required to sub all content aired on open news or uploaded to any of its social media or other platforms. The incumbent will also be required to ensure that all scripts are factually correct and free of any errors. To provide story ideas and guest suggestions to the Input and Output Desk. Assist with the creation of the open news writing style guide. To provide constant feedback and mentorship to reporters and producers about their work. Position reporting to Input Editor. The key performance areas include: 1. SUB EDITING Sub-editing all open news content - scripts, graphics, lives, boards and crawlers across the various platforms. Ensuring content is succinct, factually accurate, contextual, relevant, engaging, conversational, and in line with the channel's writing style. Checking scripts and correcting errors, inconsistencies and omissions. Assisting in updating open news style guide when necessary. 2. LIAISING Liaising with digital journalists, video journalists and producers, helping them refine story angles and content. Attending diary meetings, providing input, story ideas, and feedback. Reporting back with updates on story progress throughout the day. 3. BULLETIN CONTENT Assisting programme editors to check content in bulletin rundowns. Writing and voicing local and international stories. Sub-editing headlines and promos. Reviewing scripts and on-screen text in bulletins. Checking wire services and news feeds for breaking news. Assisting on how best to visually illustrate stories. Requirements A relevant Television or Journalism qualification A minimum of 3 years relevant experience in a similar role COMPETENCY, SKILLS AND KNOWLEDGE Problem solving skills Planning skills Organising skills Interpersonal skills Persuasiveness Communication skills Presentation skills Coping under pressure Conflict handling skills Computer literacy: MSO Word, Excel, Outlook, Powerpoint

Introduction We employ sales-smart, goal orientated and target-driven go-getters to power our global enterprise. We provide top quality outbound services to a potential customer base within the lucrative world of online gambling, with the backing of our fellow marketing specialists and technology experts at DigiOutsource. Join our team, thrive in a world of work hard and play even harder. We're at the Top of our game! Specification Duties will include, but not limited to: Make outbound calls to and take inbound calls from identified customers ensuring they remain ardent gamers within the online casino industry. Completion of daily sales and dials with set KPI in the German language. A successful sale is measured by a customer claiming a promotion by depositing into their account. Execute inbound and outbound campaigns to customers efficiently. Establishing and managing key customer relationships for long term reward and benefits. Processing pertinent information into relevant databases. Performing extra tasks given by managers/supervisors as required - Going the extra mile is key to out-performance! Adherence to the rules and dialing schedules within shifts that are aligned with specific markets' during contactable hours. Requirements Non- negotiables: Matric or Equivalent Qualification Have German as a home/1st language Advantageous: A tertiary education, preferably in sales or marketing 1 year sales experience (retail is acceptable) A professional tone and attitude Be computer literate Behavioural Competencies: Be a self-starter, self-motivated and goal oriented Be able to work independently, yet contribute positively to a team-oriented environment Be deadline driven in a highly pressurized and dynamic environment Be able to handle confidential and personal matters Live the brand in alignment with company culture Have a key eye for detail and maintain high standards pertaining to information conveyed Show commitment initiative and effort when contributing to the culture of the organization Ability to innovate and adapt to ever-changing daily scenarios Be able to have fun while working towards your goals If you are interested in filling this very exciting role and you meet the requirements for the above mentioned position, please email your application, cover letter motivating why you are suitable for the role and relevant qualifications to Careers@digioutbound.com Terms and Conditions: This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement, therefore a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification. The successful candidate will be expected to remain compliant and adhere to company policies. Please Note: You will require medical aid cover, if you do not have this as yet, the company will process this for you. This will be discussed further upon induction. Please deem your application as unsuccessful if you have not heard from us within 2 weeks.

Responsible for the customer experience activities to the geographical area under supervision. Reporting to the Area Head of Customer Service, the Customer Service Manager, Ocean needs to ensure the accomplishment of customer onboarding and issue resolution, ensuring delivery of ocean products. We offer At Maersk, you'll be part of a global team motivated by bringing food and commodities to people in every corner of the world. We do this through close partnerships with our valued customers, who trade everything from seafood and fruits, to clothes, electronics and cars! No matter our role in the Region our end goal is to simplify the lives of our customers. This is done through seamless processes, best in class digital solutions, and great customer service! An exciting career opportunity in an international, challenging business setting characterized by high pace and diversity. You will get to focus on creating valuable relations with current and new customers and work with highly-professional teams in an environment where you will be valued, recognized and well-rewarded. Key responsibilities - Own local customer onboarding, support and issue resolution for a seamless customer experience; - Act as a role model by representing the voice of the customers throughout the organization whilst maintaining the company's vision; - Actively monitor local NPS across segments and partner with relevant teams to drive local improvement and customer satisfaction; - Establish a strong team to manage service delivery, ensuring global segment standards; - Ensure good collaboration as part of cross-functional customer teams. We are looking for - Solid experience in Customer Service and/or Operations; - Strong ability to communicate with a varied range of stakeholders; - Will to step in and help with the work of his/her team when necessary; - Knowledge of shipping, supply chain or logistics industry; - Strong business acumen and excellent commercial knowledge and understanding of the local market landscape; - Continuous growth and improvement mindset with global orientation; - Effective leadership and coaching skills.

Introduction The Democracy, Governance and Service Delivery (DGSD) research programme is seeking to appoint suitably qualified fieldworkers to assist with a project to determine the impact of Armed Forces Day 2019. Armed Forces Day will be held in Western Cape in February 2019. A combination of methodologies will be used to determine the impact of this event on people living in Western Cape and attending armed forces events. DGSD urgently needs to appoint fieldworkers that will assist with data collection. Data collection will entail (a) face to face interviews with key informants (b) focus group interviews (c) face to face interviews with people at the various events and (d) a post event survey of households in the Western Cape area. Some of the data collectors will also be required to translate questions and questionnaires. Specification General requirements: People applying for these temporary fieldwork positions must be resident in Western Cape and must be able to speak the local languages. They must be familiar with the area. They must be willing to work after hours to complete interviews Ability to work under pressure Ability to communicate Ability to actively contribute to team performance and work independently and in a team Be willing to do work as per the Project Leader/coordination. Accuracy and attention to detail will be critically for correct completion of the questionnaires Requirements Key Requirements: Applicants must have Matric, fluent in English and be able to speak either Afrikaans or Xhosa; and be able to translate questionnaires; They must be available for the duration of the project (15 February until 7 March 2019) People applying for these positions must have fieldwork experience and have a track record of doing face to face interviews; They must have basic knowledge of how to randomly select households; Project timeline: The successful candidates will be appointed on freelance contract with a short-term specified deliverables Applications: In your application, please include a comprehensive CV and the names of three referees (with telephone or e-mail contact details) The HSRC will only consider applications that include the above requirements. Please submit your application on-line at http://hsrc.jb.skillsmapafrica.com. For further information, please consult the HSRC website. Details of the HSRC can be found on the website (www.hsrc.ac.za).

Introduction The Würth Group is the world market leader in assembly and fastening materials and it currently consists of over 400 companies in more than 80 countries. The candidate will be working in the Piketberg, Moorreesberg and Porterville areas and must reside in one of the said areas. Join us and work in an exciting and challenging environment where we expect and reward performance. We offer a competitive salary with a company car, fuel, 50% contribution towards Discovery medical aid, 7.5% pension fund contribution as well as a communication allowance. Specification Target Achievement Ensure that the current customers are serviced according to predetermined schedules Update Customer Information according to Company requirements Sales Reports Territory Development through networking and cold calls Payment collections and credit control Requirements Must reside within the area Minimum of 2 years sales experience in a relevant industry Matric or equivalent Legal and valid driver's license with no endorsements South African Citizen No Criminal Record or charges Clean Credit History

Introduction The Würth Group is the world market leader in assembly and fastening materials and it currently consists of over 400 companies in more than 80 countries. The candidate will be working in the Malmesburg, Riebeeck-Wes, Riebeeck-Kateel, Springbok and Aggeneys areas and must reside in one of the said areas. Join us and work in an exciting and challenging environment where we expect and reward performance. We offer a competitive salary with a company car, fuel, 50% contribution towards Discovery medical aid, 7.5% pension fund contribution as well as a communication allowance. Specification Target Achievement Ensure that the current customers are serviced according to predetermined schedules Update Customer Information according to Company requirements Sales Reports Territory Development through networking and cold calls Payment collections and credit control Requirements Must reside within the area Minimum of 2 years sales experience in a relevant industry Matric or equivalent Legal and valid driver's license with no endorsements South African Citizen No Criminal Record or charges Clean Credit History

Are you customer focused and ready for an exciting challenge? Do you have an understanding and interest in the perishable industry? Maersk has an exciting opportunity in a key segment of our business. As the leader of a newly formed team, you will be tasked with delivering value to our customers and maximizing business results. We offer At Maersk, you will be part of a global team motivated by bringing food and commodities to people in every corner of the world. We do this through close partnerships with our valued customers, who trade everything from seafood and fruits, to clothes, electronics and cars! No matter our role in the Region our end goal is to simplify the lives of our customers. This is done through seamless processes, best in class digital solutions, and great customer service! Our diverse team of passionate and dedicated colleagues are empowered and supported to grow by their leaders. We all have our customers in mind, in every action of our daily work life, and this is truly the key to reaching our target! An exciting career opportunity in an international, challenging business setting characterized by high pace and diversity. You will get to focus on creating valuable relations with current and new customers and work with highly-professional teams in an environment where you will be valued, recognized and well-rewarded. Key responsibilities You will be expected to: - Map out the end-to-end Reefer documentation process - Create required Standard Operating Procedures and Internal Operating Procedures, and ensure that they are up to date and easily understood - Define and set performance KPIs for the team that enable consistent delivery and drives continuous improvement - Ensure that customer expectations are consistently met - Identify areas for improvement and propose solutions to clients - Drive and actively support implementation of local and global initiatives - Assist with onboarding of new customers - Maintain relationships with key stakeholders; customers; PPECB, DAF - Deliver agreed volume, revenue and profitability targets in line with the area commercial strategy - Build a highly engaged and motivated team, manage boundaries and ensure effective and dedicated workforce - Develop the team's competencies - Develop a professional and customer-focused Customer Service team - Provide regular coaching to direct reports enabling the development of the leadership pipeline and the personal growth of team members - Demonstrate and live in line with Maersk's core values. We are looking for An individual with - At least 5 years experience in the Reefer documentation field and existing relationships with industry stakeholders - Customer Focus and strong priority setting / time management - Presentation Skills and IT literacy through ability to grasp and understand new systems and processes quickly - High sense of ownership and the ability to serve our customers through E2E processes - Strong self-initiative and result-driven with focus on execution/delivery - Leadership ability to manage a team and a diverse stakeholder base - Drive for Results with the ability to be action-oriented while working as a Team player - Focus on Integrity and Trust as well as Self-Development

Introduction The Economic Performance and Development (EPD) Research Programme consists of four sections: Economic Performance and Development (EPD) seeks to generate robust knowledge, evidence and policy ideas to tackle the unsustainable levels of unemployment, inequality and poverty in South Africa. There is an emphasis on micro-economic and multi-disciplinary approaches to understanding the drivers and dynamics of economic and employment change within regions, cities, towns and rural areas. An underlying question is how to expand, upgrade and transform the trajectory of the economy in a way that benefits the many, not the few. EPD's work is structured around four themes: The spatial economy of city-regions Place making and development Rural Socio-Economic Transitions Employment creation and Inclusive development EPD wishes to appoint 1 Freelance Researcher to perform a specific assignment between February and March 2019. Specification Applications are invited from interested candidates who hold a doctorate in economics and have sound knowledge and evidence of conducting publishable econometric analysis. Sound analytical, research, writing and publication abilities will be a requirement. The period she/he will be required to undertake the assignment is between February and March 2019. Key responsibilities: Work with the Principal Investigator on specific research activities assigned Undertake literature and documentary reviews in respect of the study from published and grey sources Undertake quantitative data analysis Write up research findings for reports. Provide regular updates on progress with research activities Requirements Key requirements: A doctoral degree in economics or related quantitative disciplines; A sound academic record; At least two years' experience of relevant research work; Proven track record of quantitative research work; Excellent knowledge of Stata is required; Excellent writing skills with proven capability of writing quality reports and publications in accredited peer-reviewed journals; Experience with long panel data analysis will be a key advantage; Experience with the mining sector in South Africa will be an added advantage; Ability to work independently. APPLICATIONS: (1) A cover letter of motivation indicating your suitability for the short term assignment (2)The reference number for the application must be included. (3) A detailed CV which should clearly indicate your quantitative research experience. (4)A list of publications/research outputs that you have produced or co-authored indicating your contribution to each publication. (5)The details of two recent referees with telephone/cell number, e-mail, contact details and institutional affiliation. Please submit your application on-line at http://hsrc.jb.skillsmapafrica.com/ or to the HR Department, HSRC, Merchant House, 116 - 118 Buitengracht Street, Cape Town. If you experience challenges uploading documents, you may send your them to recruitment@hsrc.ac.za indicating the CORRECT reference number in the Subject Line but you will still need to register your application on SkillsMap. For further information about the HSRC or the post please consult our website (www.hsrc.ac.za).The HSRC is committed to accelerating the improvement in the proportion of its researchers who are black, female or disabled. Enquiries (not applications or CVs) may be directed to Dr. Chijioke Nwosu on email# cnwosu@hsrc.ac.za

Introduction Educor is the largest private education supplier in Southern Africa., managing 10 educational brands across its more than 60 campuses and sites in South Africa and internationally. As a Group we possess a rich heritage with brands that have been in existence for many years. Since our inception in 2008, Educor has evolved into an education giant offering face-to-face, distance and online learning. Our face to face brands include Damelin, CityVarsity, ICESA, Central Technical College and recently the Dermatech Training Institute. Distance brands include INTEC College, Damelin Correspondence College (DCC) and our higher-education distance brand, Lyceum. New additions to the Educor house of brands are our innovative and inspiring online brands, Damelin Online and CityVarsity Online. These brands remain the cornerstone of the Educor stable. Specification MAIN PURPOSE OF THE JOB: To undertake lecturing duties and the associated functions of preparation, assessment, moderation and curriculum development. MAIN RESPONSIBILITIES OF THE JOB: 1.Academic content development. 2.Contribute to the preparation of course materials. 3.Carry out administrative tasks related to courses and attend meetings as required by the department's management team 4.Maintain a practical understanding of service standards and quality improvement initiatives relevant to the department and work to these standards, engaging in personal and professional development as appropriate 5.Researching and developing new topics, courses and teaching materials, including online resources. 6.Participation in Examination Certification and Promotion of learners. 7.To lecturer Information Technology (Face to Face) 8.To conduct contact session with students. (Distance) KEY PERFORMANCE AREAS: 1.Academic content development and Lecturing 2.Academic leadership and Research 3.Student records and Academic monitoring 4.General Academic administration 5.Student Support and Contact session (Distance) Requirements REQUIREMENTS OF THE JOB: 1. A Degree/Honours Degree in Information Technology. 2.A strong knowledge of Information Technology combined with a broad subject background 3.Management and Teaching in tertiary environment 4.2-3 years industry and /or 2-3 years lecturing experience advantageous. 5.Possess specialist knowledge in the discipline to develop teaching and /or research programmes and the provision of learning support. 6.Computer literacy is essential especially in MS Outlook, MS Word and MS Excel. COMPETENCIES OF THE JOB: 1.Planning and organizing competencies 2.Interacting with Students and Communities 3.Excellent Interpersonal and Managerial Skills 4.Good team player who is flexible / adaptable. 5.Extensive Product knowledge. 6.Strong communication skills especially verbal and written English. 7.Strong attention to detail. 8.Excellent organisational and administrative skills. 9.Ability to assist remotely.

Introduction eNCA: SOUTH AFRICA'S MOST WATCHED TV NEWS CHANNEL. eNCA is South Africa's most trusted independent TV and online news brand. It launched on June 1st, 2008 to become the country's first 24-hour television news service. Specification Reporting to the Head Of Input. The purpose of this role is to file package inserts and do live crossings on current affairs issues. 1.Conducting Interviews Arranging and preparing for interviews. Briefing camera operator and interviewee timeously. Conducting preliminary telephonic interviews. Asking probing follow-up questions Ensuring interviews with a variety of voices. 2.Writing Scripts Writing scripts in line with visuals. Providing a shot list with all scripts. Checking facts with relevant stakeholders. Writing content for online. Providing video for online Ensuring stories are accurate and unbiased. 3.Conducting Research Generating unique story ideas. Checking electronic media (wires), social media and articles of interest. Checking archives for specified and appropriate visuals. Developing own contact base to help generate story ideas. 4.Reporting Breaking stories. Packaging content for on-air. Conducting live and on camera interviews that are hard-hitting and probing. Conducting live reports from the field ensuring accuracy and objectivity. Ensuring stories have depth and quality. Doing in-studio lives that are professional and informative. Providing the news desk with updates on stories. Adhering to story deadlines. Ensuring good communication with Assignments, sub-editors and news desk. Key Performance Indicators : 1.Reporting guidelines are adhered to on a daily basis relating to all content provided for TV, on-line and social media 2.Reporter provides strong, in-depth content that is of superior journalistic quality and complies with all journalistic ethics and editorial standards 3.Reporter abides by the editorial and other company policies 4.Reporter is versatile on a range of subjects 5.Reporter is punctual 6.Reporter does thorough research Requirements Education: Relevant Television Qualification Languages: Business English Experience: A minimum 3 years relevant experience Specific Professional Competencies: Thorough understanding of South African and global news and current affairs Good understanding of on-line Ability to report for TV Strong writing skills Planning skills Organising skills Decision-making skills Interpersonal skills •Persuasiveness •Communication skills •Coping under pressure •Conflict handling skills •Problem Solving Skills

Introduction Silverline is a group of companies offering a one-stop-shop for all film, television and broadcast services. Each affiliate and industry partner carefully selected for solid reliability and international standards. Specification To process and report on the full accounting function at Silverline Studios. Major Accountabilities 1.ADMINISTRATION -Ensuring that all records are maintained. -Capturing accurate data into the following programs, and maintaining: SAP(accounting system), ZOHO(invoicing system), Procurement Express(purchase order system), VIP (Payroll). -Cashflow updates daily/weekly. 2.BILLING -Billing invoices timeously on SAP. -Collating invoices and statements as per the agreed turnaround times. -Setting up account headers and new accounts when required. -Collecting monies from debtors timeously. 3.PURCHASING -Capturing, Matching payments, Maintaining P/O system. -Creditors' reconciliations. -Vendor queries resolution. 4.MONTH END PROCESSES -General Ledger Journals. -Updating SAP when required to do so. -VIP Payroll full function. -Statutory payments (VAT, EMP,UIF, etc) -Management Accounts preparation, analysis/queries/reviews -Handling and resolving all queries when required. Requirements A relevant qualification in booking or accountancy. A minimum of 2-5 years relevant experience within a similar role.

Introduction We employ sales-smart, goal orientated and target-driven go-getters to power our global enterprise. We provide top quality outbound services to a potential customer base within the lucrative world of online gambling, with the backing of our fellow marketing specialists and technology experts at DigiOutsource. Join our team, thrive in a world of work hard and play even harder. We're at the Top of our game! Specification Duties will include, but not limited to: Completion of daily outbound sales with daily set KPI in the English language Meet or exceed daily outbound KPI's of dials, claims and conversions Execute outbound campaigns to identify customers Customer relationship building and management Cross selling of products and services Processing pertinent information into relevant databases Performing extra tasks given by managers/supervisors as required Excellent time management and adherence to schedule Requirements Non- negotiables: Matric/ Grade 12 or Equivalent Qualification Have English as a home/1st language Driver's license, and own transport Advantageous: A tertiary education, preferably in sales/marketing 1 year sales experience (retail is acceptable) A professional tone and attitude Computer literate Behavioural Competencies: Vibrant and zealous personalities Be a self-starter, self-motivated & goal orientated Proven analytical and problem solving ability Ability to work in a fast paced, pressurized environment Excellent communication skills; verbal & written skills Strong decision-making skills and able to take accountability If you are interested in filling this very exciting role and you meet the requirements for the above mentioned position, click on the vacancy and apply directly online. Terms and Conditions: This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement, therefore a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification. The successful candidate will be expected to remain compliant and adhere to company policies. Please Note: You will require medical aid cover, if you do not have this as yet, the company will process this for you. This will be discussed further upon induction. Please deem your application as unsuccessful if you have not heard from us in 2 weeks.

Introduction Educor is the largest private education supplier in Southern Africa., managing 10 educational brands across its more than 60 campuses and sites in South Africa and internationally. As a Group we possess a rich heritage with brands that have been in existence for many years. Since our inception in 2008, Educor has evolved into an education giant offering face-to-face, distance and online learning. Our face to face brands include Damelin, CityVarsity, ICESA, Central Technical College and recently the Dermatech Training Institute. Distance brands include INTEC College, Damelin Correspondence College (DCC) and our higher-education distance brand, Lyceum. New additions to the Educor house of brands are our innovative and inspiring online brands, Damelin Online and CityVarsity Online. These brands remain the cornerstone of the Educor stable. Specification Job Details The primary function of this job is to convert inquiries to enrolments in order to achieve agreed monthly budget while developing and building client relationships that will lead to more referrals and enrolments. Job Activities: Achieve agreed monthly sales budgets Plan GEV daily requirement from monthly budget as agreed with branch manager Executing sales administration Correctly use the CRM system for capturing of enquiries and doing follow ups as per the agreed measures Fostering and maintaining client relationships Provide each and every potential student with the correct information presented in a professional manner Source new leads by referrals Take part in exhibitions when required Responsible selling by ensuring all product information supplied is correct Knowledgeable on Products and related industries Time Management Ensure workflow is completed on a daily basis Managing information effectively and efficiently Should you not receive any feedback in 6 weeks, please consider your application unsuccessful. NB: Educor will give preference to South African citizens and those that advance its employment equity goals, suitably qualified in line with the inherent requirements of the job advertised. Requirements REQUIREMENTS OF THE JOB: 1.Matric is essential and a Diploma with Sales and Marketing is advantageous. 2.A minimum of 1 - 3 years of experience in a Sales Environment- Call Centre or Face to Face Sales. 3.Typing speed of 25 wpm 4.Proven track record of achieving sales targets. 5.Computer literacy is essential especially in MS Outlook, MS Word and MS Excel. COMPETENCIES OF THE JOB: 1.Sale skills and the ability to probe with relevant questions. 2.Good communication skills both verbally and written. 3.Professionalism 4.Good team player 5.Interpersonal skills 6.Extensive Product knowledge. 7.Time management skills

Introduction The role of the Risk Surveyor is to collate risk information on site; using templates to record findings and collecting photographic evidence; preparing preliminary on-site reports, which may include recommendations to the underwriters to enable them to decide the terms and conditions of the insurance policy; liaising with other professionals, e.g. Underwriters, Risk Analysts, Risk Engineers. Keeping up to date with technical aspects affecting risks, e.g. trade processes, legislation, hazardous materials. Specification Surveyors are expected to work when customers are available, which is usually within normal office hours, but not rigidly nine to five. Working from home can provide some flexibility. Time is spent on location, travel and administrative tasks, which can be either from home, using IT to communicate with head office, or in the relevant company office. Working conditions could be cramped, dusty and dirty, depending on the site. Surveyors may need to work on factory sites and in hazardous locations. Some sites cover a large area and could involve a lot of walking to conduct the survey. As surveyors represent the company on site, smart dress is required, but with appropriate changes/cover for site conditions. Hard hats, boots and other personal protective equipment may be needed for some visits and are provided by Bryte. Travel is required for site visits during the working day (A current driving licence is a necessity) Risk surveyors work as part of a team in conjunction with Risk Analysts and Risk Engineers within the Risk Engineering Department. Requirements Qualifications/Experience: Grade 12 Previous experience in Risk Surveys Certificate in Safety, Fire-fighting, Hira or Safety and Security Knowledge: The ability to develop a rapport with people from a wide variety of backgrounds and to communicate effectively with a wide range of people, such as site workers, managing directors, insurance company colleagues and brokers; The flexibility to work in a wide range of physical locations, some uncomfortable; Basic ability to handle occasional conflict situations; An eye for detail; Strong personal organisational, planning and time management skills; The ability to work alone and as part of a team; The ability to keep to deadlines; A motivated, results-driven approach; The ability to use appropriate technical equipment, e.g. survey templates and digital photographic equipment; Entrants will have a background in general insurance with experience in commercial underwriting or Claims. Technical Skills: Good relationship building skills Excellent verbal and written skills Strong People management skills Strong Numeracy skills Good communication skills Strong analytical skills Sound interpersonal skills Computer literacy: sound Excel skills preferable Rapid Service Alert (Auditor), GRiP, Google Earth. MS Outlook

Introduction In delivering 'social science that makes a difference', the Research Programmes of the Human Sciences Research Council initiate and undertake policy-oriented research projects and programmes from its offices in Cape Town, Durban, Pietermaritzburg, Port Elizabeth and Pretoria. Its public-purpose mandate is set out in the Human Sciences Research Council Act of 2008. The Centre for Science, Technology and Innovation Indicators (CeSTII) is a specialist research centre within the Human Sciences Research Council that is dedicated to producing policy relevant research and statistical analysis in the domain of science, technology and innovation. CeSTII has a vision to be a thought and practice leader, as well as, an acknowledged site of excellence in its field and aims to consolidate its position as a value-adding component of South Africa's national innovation system. CeSTII seeks to build on the existing strong team and excellent reputation by expanding to include an African Research Fellow in the area of science, technology and innovation policy as well as economic development and other social science disciplines. Research Programme CeSTII's core business is to deliver high quality products such as the national Research and Development expenditure surveys, and the national innovation survey, as well as commissioned projects, which have included work on technology commercialisation, internationalization of R&D, R&D expenditure and innovation patterns in the agricultural sector, and innovation in the bio economy. The existing strengths, new capabilities and competencies will enable a focus on new areas which include, but are not limited to innovation processes in informal and rural settings, and the policy implications arising from these; the technological and learning opportunities and challenges arising from mitigation and adaptation to climate change; the innovation implications of the national green economy strategy; and the potential role of innovation in promoting and facilitating inclusive development that contributes to alleviating poverty, promoting equality and reducing unemployment. African Research Fellow (Ref: CeSTII ARF 01/2019) Cape Town based 5 year contract Senior scholars (PhD minimum requirement) who are citizens of African countries, outside South Africa are invited to apply for a contract position (for up to five years) at the HSRC. Applicants must be Africans who are neither citizens of nor have permanent residence status in South Africa. Although the HSRC will endeavour to facilitate the process, it will be the candidate's responsibility to secure a work permit in accordance with the South African Government's applicable legislation and procedures. Specification Conducting and managing high level scholarly research (using qualitative and/or quantitative methodologies) which meets the challenge of peer review, and has both strategic and policy relevance; Identifying research partners and stakeholders who can become part of the Research Programmes network; Designing and managing programmes for problem-oriented interdisciplinary research; Responding to requests for tenders and formulating grant applications; Networking with major users and funders of social science research to communicate our research needs; Building national and international research links; Delivering high-quality research results and reports to budget and deadline; Communicating research findings and publishing in refereed journals; Facilitating partnerships with the government, universities, NGOs and the private sector. Requirements A relevant PhD is a minimum requirement for the position; Strong research and publication record; Intellectual and personal integrity, imagination and drive; A strong user orientation, based on a commitment to social science research that makes a difference; The ability and enthusiasm to engage as a team player in large scale multidisciplinary research, to manage research teams, and to mentor and train their members; Strength in research methods and design; The versatility to apply quantitative and qualitative methodologies to challenging subject matter across disciplinary boundaries. The HSRC offers attractive, market-related packages depending on qualifications and experience. Successful applicants will be based in Cape Town. Applications: In your application, please include a letter of motivation, your CV, and the names of three contactable referees (with telephone, fax and e-mail contact details), and copies of up to three of your sole or first-authored peer-reviewed publications. The HSRC will only consider applications that include the above requirements. Applicants may be required to undertake a written exercise in the competencies required for the position. Please submit your application on-line at http://hsrc.jb.skillsmapafrica.com/ If you experience challenges uploading documents, you may send them to recruitment@hsrc.ac.za indicating the reference number in the subject line but you will still need to register your application on SkillsMap. For further information about the HSRC or the post, please consult our website (www.hsrc.ac.za). The HSRC is committed to accelerating the improvement in the proportion of its researchers who are black, female or disabled. ENQUIRIES (NOT CV's or APPLICATIONS TO BE SUBMITTED) may be directed to Glenda Kruss gkruss@hsrc.ac.za Only applications that comply with these requirements will be considered. Closing date: 20 February 2019. We encourage applicants to submit prior to that date. Applicants who have not been contacted within eight weeks should assume that their application has been unsuccessful. Only applicants who are interviewed will be advised of the outcome of their applications. APPLICATIONS FROM RECRUITMENT AGENCIES WILL NOT BE ACCEPTED.

Introduction Educor is the largest private education supplier in Southern Africa., managing 10 educational brands across its more than 60 campuses and sites in South Africa and internationally. As a Group we possess a rich heritage with brands that have been in existence for many years. Since our inception in 2008, Educor has evolved into an education giant offering face-to-face, distance and online learning. Our face to face brands include Damelin, CityVarsity, ICESA, Central Technical College and recently the Dermatech Training Institute. Distance brands include INTEC College, Damelin Correspondence College (DCC) and our higher-education distance brand, Lyceum. New additions to the Educor house of brands are our innovative and inspiring online brands, Damelin Online and CityVarsity Online. These brands remain the cornerstone of the Educor stable. Specification PRIMARY PURPOSE OF THE JOB Plan, coordinate and attend marketing events and activities related to school visits, open days, career expos and student events. Role and Responsibilities Manage and deliver successful schools marketing. 1.Strategise, develop and create school activities that enable school learners database creation 2.Build and foster relationships with -principals, guidance teachers, teachers, scholars and parents 3.Book appointments and visit schools to deliver presentations to create awareness about the company and its product offering 4.Build student database and capture interest cards into a database 5.Market Damelin and its offerings to principals, teachers and potential students 6.Create a students communication system between Damelin and the schools in order to keep the schools aware of changes and events at the local Damelin campus 7.Book school visits 8.Visit schools and deliver presentations in terms of set criteria. 9.Market Damelin products to principals, teachers and students 10.Assist and build relationships with guidance (all) teachers and potential intermediaries that an influence student/ parent decisions. Build relationships with schools in target areas 11.Keep schools abreast of changes/ functions in Damelin 12.Drive conversion of students to Damelin learners - put targets in place. Track the conversion ratio of the enquiry cards, career evening/afternoon attendance to enrollments 13.Report all schools marketing activities to the campus SM and GM Arrange and co-ordinate schools marketing activities 1.Arrange and attend exhibitions, sponsorships, activities that allow interaction with any potential market that can influence the Damelin take-up 2.Arrange and attend careers' afternoons 3.Organise marketing functions 4.Understand the market 5.Collect competitors information in your target area and report back to the General Manager and Sales Manager( marketing activity, sales activity, product activity) 6.Keep Damelin abreast of changes in the competitor market 7.Understand competitors in your geographical area - including their strengths and weaknesses Generate student numbers and enrolments. 1.Activate sales activities that will drive student acceptance of the Damelin product offering 2.Phone students to invite them to open days etc. 3.Phone students to generate roll over leads 4.Send course information to prospective students and follow up with the consultation process with prospective students and parents 5.Capture interest cards onto Goldmine 6.Consult over the telephone and face to face. 7.Conduct and follow up interviews with students 8.Conduct acceptance tests with students when necessary Requirements REQUIREMENTS: 1.Matric and a certificate in Marketing or related field 2.B.Com Marketing or diploma equivalent in Marketing (IMM) advantageous 3.Minimum 1 year Sales/Marketing experience 4.Must have a valid driver's license 5. Ability to communicate to large groups of people COMPETENCIES: 1.Communication - strong 2.Computer literacy - intermediate 3.Administrative - strong 4.Confident, energetic, approachable 5.Strong product and departmental knowledge 6.Ability to work to deadlines and under pressure 7.Organised, self-motivated and ability to self-manage

Introduction Educor is the largest private education supplier in Southern Africa., managing 10 educational brands across its more than 60 campuses and sites in South Africa and internationally. As a Group we possess a rich heritage with brands that have been in existence for many years. Since our inception in 2008, Educor has evolved into an education giant offering face-to-face, distance and online learning. Our face to face brands include Damelin, CityVarsity, ICESA and Central Technical College. Distance brands include INTEC College, Damelin Correspondence College (DCC) and our higher-education distance brand, Lyceum. Specification MAIN PURPOSE OF THE JOB: To Market brand and its offerings to principals, teachers and other interested parties. Build school relationships, build student database, and market brand offerings to students. Visit schools and deliver presentations in terms of set criteria. Activate sales activities that will drive student acceptance of the brands product offerings. Arrange and attend exhibitions, sponsorships, activities that allow interaction with any potential market that can influence the brand take-up. Manage and deliver successful schools marketing. Arrange and co-ordinate PR and marketing activities. Generate student number and enrolments. Monitor Social media and website updates Liaise with GM regarding activities; liaise with brand manager KEY PERFORMANCE AREAS: 1.Manage and deliver successful schools marketing 2.Arrange and co-ordinate PR and marketing activities 3.Generate student number and enrolments 4.Social media, website, marketing material Requirements REQUIREMENTS OF THE JOB: 1.Certificate in Marketing. 2.B. Com Marketing or diploma equivalent in Marketing (IMM) will be advantageous. 3.1 Year work experience within the Sales and Marketing Industry. 4.Able to present to a wide audience. 5.Excellent computer literacy is essential especially in MS Outlook, MS Word and MS Excel. COMPETENCIES OF THE JOB: 1.Planning and organizing competencies 2.Excellent Interpersonal and Managerial Skills 3.Good team player. 4.Good attention to detail. 5.Good communication skills especially verbal and written English. 6.Presentation skills. 7.Able to work independently. 8.Ability to function in a highly pressurized environment.

Introduction Educor is the largest private education supplier in Southern Africa., managing 10 educational brands across its more than 60 campuses and sites in South Africa and internationally. As a Group we possess a rich heritage with brands that have been in existence for many years. Since our inception in 2008, Educor has evolved into an education giant offering face-to-face, distance and online learning. Our face to face brands include Damelin, CityVarsity, ICESA, Central Technical College and recently the Dermatech Training Institute. Distance brands include INTEC College, Damelin Correspondence College (DCC) and our higher-education distance brand, Lyceum. New additions to the Educor house of brands are our innovative and inspiring online brands, Damelin Online and CityVarsity Online. These brands remain the cornerstone of the Educor stable. Specification MAIN PURPOSE OF THE JOB: To achieve the desired sales outputs as directed by management. KEY PERFORMANCE AREAS: Meeting and exceeding sales budgets. Schedule part time and corporate meetings Deliver excellent customer service. Carry out accurate and efficient sales related administration. Display and apply extensive product knowledge. Display accurate and efficient use of ICAS and Goldmine systems. Requirements REQUIREMENTS OF THE JOB: Matric essential Diploma in Sales & Marketing an advantage Must have 3 years work experience within sales/Client Services COMPETENCIES OF THE JOB: 1.Previous experience in Higher Education Corporate Sales 2.Planning and organising 3.Integrity 4.Good people skills 5.Customer focused 6.Good Time management 7.Projects and Target driven 8.Good Presentation skills

Introduction We employ sales-smart, goal orientated and target-driven go-getters to power our global enterprise. We provide top quality outbound services to a potential customer base within the lucrative world of online gambling, with the backing of our fellow marketing specialists and technology experts at DigiOutsource. Join our team, thrive in a world of work hard and play even harder. We're at the Top of our game! Specification Duties will include, but not limited to: Make outbound calls to and take inbound calls from identified customers ensuring they remain ardent gamers within the online casino industry. Completion of daily sales and dials with set KPI in the Japanese language. A successful sale is measured by a customer claiming a promotion by depositing into their account. Execute inbound and outbound campaigns to customers efficiently. Establishing and managing key customer relationships for long term reward and benefits. Processing pertinent information into relevant databases. Performing extra tasks given by managers/supervisors as required - Going the extra mile is key to out-performance! Adherence to the rules and dialing schedules within shifts that are aligned with specific markets' during contactable hours. Requirements Non- negotiables: Matric or Equivalent Qualification Have Japanese as a home/1st language Advantageous: A tertiary education, preferably in sales or marketing 1 year sales experience (retail is acceptable) A professional tone and attitude Be computer literate Behavioural Competencies: Be a self-starter, self-motivated and goal oriented Be able to work independently, yet contribute positively to a team-oriented environment Be deadline driven in a highly pressurized and dynamic environment Be able to handle confidential and personal matters Live the brand in alignment with company culture Have a key eye for detail and maintain high standards pertaining to information conveyed Show commitment initiative and effort when contributing to the culture of the organization Ability to innovate and adapt to ever-changing daily scenarios Be able to have fun while working towards your goals If you are interested in filling this very exciting role and you meet the requirements for the above mentioned position, please email your application, cover letter motivating why you are suitable for the role and relevant qualifications to Careers@digioutbound.com Terms and Conditions: This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement, therefore a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification. The successful candidate will be expected to remain compliant and adhere to company policies. Please Note: You will require medical aid cover, if you do not have this as yet, the company will process this for you. This will be discussed further upon induction. Please deem your application as unsuccessful if you have not heard from us within 2 weeks.

Introduction Our opportunity The role of the underwriter is to analyse and underwrite new and existing policies effectively within delegated authority limits to achieve agreed levels of underwriting performance by providing technical underwriting support and assistance To provide high quality service and solutions to brokers and customers to ensure business retention and profitable growth. Specification Key Tasks & Accountabilities Achieve targeted underwriting profit by assistance and performance of underwriting skills by underwriting medium to high complexity risk Growth and retention of business Contribute to proposition development Provide qualitative service levels to internal and external stake holders Teamwork Requirements Qualifications/Experience: Grade 12 Minimum of 3 years technical expertise in underwriting, preferably in commercial underwriting FAIS compliant, 60 credits Must have RE Knowledge: Sound understanding and knowledge of South African Insurance/re-insurance market Sound knowledge of how to optimise underwriting performance at a policy and portfolio level Sound knowledge of statutory and legislative requirements Expert technical knowledge and understanding of underwriting principles Commercial, Financial and business acumen Skills: Good relationship building skills Excellent verbal and written skills Strong People management skills Strong Numeracy skills Strong underwriting skills Strong analytical skills Strong leadership skills Sound interpersonal skills Computer literacy : sound Excel skills preferable Leadership Problem solving Attributes: Problem solving Technical expertise Analysis Concern for Excellence Customer Service Orientation •Delegation •Developing Organisational Talent •Diversity Management •Engagement: Impact/presence/rapport

Introduction Educor is the largest private education supplier in Southern Africa., managing 10 educational brands across its more than 60 campuses and sites in South Africa and internationally. As a Group we possess a rich heritage with brands that have been in existence for many years. Since our inception in 2008, Educor has evolved into an education giant offering face-to-face, distance and online learning. Our face to face brands include Damelin, CityVarsity, ICESA, Central Technical College and recently the Dermatech Training Institute. Distance brands include INTEC College, Damelin Correspondence College (DCC) and our higher-education distance brand, Lyceum. New additions to the Educor house of brands are our innovative and inspiring online brands, Damelin Online and CityVarsity Online. These brands remain the cornerstone of the Educor stable. Specification Job Details The primary function of this job is to convert inquiries to enrolments in order to achieve agreed monthly budget while developing and building client relationships that will lead to more referrals and enrolments. Job Activities: Achieve agreed monthly sales budgets Plan GEV daily requirement from monthly budget as agreed with branch manager Executing sales administration Correctly use the CRM system for capturing of enquiries and doing follow ups as per the agreed measures Fostering and maintaining client relationships Provide each and every potential student with the correct information presented in a professional manner Source new leads by referrals Take part in exhibitions when required Responsible selling by ensuring all product information supplied is correct Knowledgeable on Products and related industries Time Management Ensure workflow is completed on a daily basis Managing information effectively and efficiently Should you not receive any feedback in 6 weeks, please consider your application unsuccessful. NB: Educor will give preference to South African citizens and those that advance its employment equity goals, suitably qualified in line with the inherent requirements of the job advertised. Requirements REQUIREMENTS: Matric/Senior Certificate At least two years previous sales experience- Call Centre or Face to Face Sales Computer Literacy - Outlook, Word and Excel mandatory

We are seeking an individual who is passionate about people, if you are customer focused and want to make an impact by sharing new ideas, finding solutions and thriving by working under pressure then this could be the role for you! We offer -In this role, you will gain industry knowledge, international experience, better communication skills and techniques relevant to customer service. This will equip you with the competencies required for customer-facing roles, deepen your potential and career development as well as contribute to your team's and organization's success. Key responsibilities -Build strong and lasting relationships with customers and provide second-to-none customer service. -Take full responsibilities and end-to-end ownership of customer shipments and issues. -Engage in constructive problem resolution and provide solutions. -Act and communicate proactively and keep customers informed of any issues or changes in the booking. -Address root causes and seek continuous improvements - constantly look for ways to improve work processes. -Work independently and assist the team in realizing goals and standards - share knowledge and best practices. We are looking for -Minimum 2 years' relevant customer serving experience. -Previous experience in shipping/ logistics is highly preferred. -An excellent team player. -Able to work under pressure. -Well organized, efficient and effective. -Strong interpersonal and communication skills. -Excellent problem solving abilities.

Introduction Educor is the largest private education supplier in Southern Africa., managing 10 educational brands across its more than 60 campuses and sites in South Africa and internationally. As a Group we possess a rich heritage with brands that have been in existence for many years. Since our inception in 2008, Educor has evolved into an education giant offering face-to-face, distance and online learning. Our face to face brands include Damelin, CityVarsity, ICESA and Central Technical College. Distance brands include INTEC College, Damelin Correspondence College (DCC) and our higher-education distance brand, Lyceum. Specification PRIMARY PURPOSE OF THE JOB: Involved in high quality teaching and research activities for the department to which he or she is assigned, particularly in the overarching delivery and development of assigned subject. Lecturing activities are held to the guidelines as set out by the assessment handbook, quality control council standards and teaching and learning guide of the institution (including updates and amendments). The post holder will also participate in wider activities undertaken by CityVarsity. KEY PERFORMANCE AREAS: Content development Teaching and learning Setting, moderation and marking of assessments Research Other Requirements JOB REQUIREMENTS: Honours or Masters Degree in Sound Engineering or related field. EXPERIENCE/KNOWLEDGE/SKILLS/ATTRIBUTES: Five years industry and/or three years lecturing experience Possess specialist knowledge in the discipline to develop teaching and/or research programmes and the provision of learning support. Team player who is flexible/adaptable Strong leadership qualities, passionate about education and student development Time management skills - ability to follow and meet institutional and departmental deadlines. Organisational and administrative skills Strong communication skills Ability to assist remotely Technical skills required by the module assigned Active participant in own professional development including awareness of requirements set out by quality councils, institutional standards and policies. •Involvement in professional, national and international bodies/boards that are related to his/her discipline expertise

Introduction Purpose Statement To provide professional first line support to clients and sales support Specification 1. Render client services Adhere to client service procedures: maturities, policy contracts, loan applications, cancellations, amendments, financial and general enquiries Update client personal details and AIMS notes Provide correct and accurate advice to clients on products and services Inform clients and update changes to their policy Liaise with relevant departments to gather information to resolve clients' queries Maintain required business retention rate Handle all complaints and enquiries Escalate complaints to Office Manager and Complaints Handling Officer Follow complaints procedure Handle all incoming calls and walk-in clients 2. Administrate Claims Verify claims documents as per standard procedure Assist clients with the completion of claim forms Submit all claims received to Head office Submit any outstanding documentation as per Head Office request Keep claims register up to date 3. Advise clients on cancelations Advise the client of the process and disadvantages of cancelation Retain the policy by proposing different options (loan, partial surrender paid up) Inform relevant Sales Manager of the intended cancelation for retention As per clients request follow the standard cancelation procedure 4. Administrate demutualization process Capture client information Inform clients of status of their shares Update clients information on Aims systems Register and forward to Head office 5. Office Administration Manage mail and fax Prepare statistical reports Assist with data capturing when required Encourage clients to complete the survey 6. Fit and Proper Requirements Adhere and comply to FSB board notice in terms of FAIS 7. Documentation and filing procedures Keep record systems up to date File and keep documentation for a period as required by the legislation Requirements Formal Education Matric Technical/Legal Certification Recognised Qualification as per the FSB • RE 5 • Registration as an Employee Representative (FSB) Experience • 2 Years' Experience in the Insurance Industry; • 1 Year Client Services • 1 Years' experience in: Category A, B, C and retail benefits (Advantage) Knowledge • Legislation • Insurance Products Skills • Communication • Computer • Telephone Etiquette • Interpersonal Skills Attributes • Friendly • Professional • Empathy Other Special Requirements • Must be client orientated

Introduction We employ sales-smart, goal orientated and target-driven go-getters to power our global enterprise. We provide top quality outbound services to a potential customer base within the lucrative world of online gambling, with the backing of our fellow marketing specialists and technology experts at DigiOutsource. Join our team, thrive in a world of work hard and play even harder. We're at the Top of our game! Specification Duties will include, but not limited to: Make outbound calls to and take inbound calls from identified customers ensuring they remain ardent gamers within the online casino industry. Completion of daily sales and dials with set KPI in the Finnish language. A successful sale is measured by a customer claiming a promotion by depositing into their account. Execute inbound and outbound campaigns to customers efficiently. Establishing and managing key customer relationships for long term reward and benefits. Processing pertinent information into relevant databases. Performing extra tasks given by managers/supervisors as required - Going the extra mile is key to outperformance! Adherence to the rules and dialing schedules within shifts that are aligned with specific markets' during contactable hours. Requirements Non- negotiables: Matric or Equivalent Qualification Have Finnish as a home/1st language Advantageous: A tertiary education, preferably in sales or marketing 1 year sales experience (retail is acceptable) A professional tone and attitude Be computer literate Behavioural Competencies: Be a self-starter, self-motivated and goal oriented Be able to work independently, yet contribute positively to a team-oriented environment Be deadline driven in a highly pressurized and dynamic environment Be able to handle confidential and personal matters Live the brand in alignment with company culture Have a key eye for detail and maintain high standards pertaining to information conveyed Show commitment initiative and effort when contributing to the culture of the organization Ability to innovate and adapt to ever-changing daily scenarios Be able to have fun while working towards your goals If you are interested in filling this very exciting role and you meet the requirements for the above mentioned position, click on the vacancy and apply directly on our website www.digioutbound.com Terms and Conditions: This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement, therefore a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification. The successful candidate will be expected to remain compliant and adhere to company policies. Please Note: You will require medical aid cover, if you do not have this as yet, the company will process this for you. This will be discussed further upon induction. Please deem your application as unsuccessful if you have not heard from us within 2 weeks.

Introduction The Company Milpark Education is a tertiary institution unlike any other, and is focused on new ways of learning and challenging convention. Our offering ranges from undergraduate and postgraduate qualifications, to continuing education and corporate training. Our MBA programme has consistently ranked #1 Private MBA in South Africa. Our flexible learning platforms have provided students with an alternative to traditional universities by creating a quality education structure that is flexible yet disciplined. Milpark's Values The Milpark culture is based on 5 core values: -Providing quality education to our students -Providing excellent customer service -Working together with integrity and respect -Taking personal accountability and responsibility -Creating value for our stakeholders through innovation and operational excellence Specification Please be advised that this is a temporary position with a fixed term contract expiration date of February 2018. No possibility of permanence. The main purpose of the Sales Acquisitions Advisor is to be the first point of contact for student enquiries regarding admission, registration and programme information. The position performs student recruitment activities via telephone, email as well as face-to-face meetings with prospective students and is responsible for selling Milpark Education Qualifications and promoting the portfolio of Milpark Education's programmes to prospective students. Main Responsibilities include: Sales and Administration -Answer inbound calls, emails and prospective students that walk into the offices. -Assist student with admission and registration process to ensure appropriate guidance is provided regarding programme and qualification -Requirements and financial obligations. -Provides prospective students with the highest level of customer service through effective phone, email and face-to-face communication -Deliver prepared sales scripts to persuade potential students to purchase a product -Assist with providing sales documentation and information -Attend promotional events if and when required -Review enrolment/ registration documentation received from prospective student and ensure all required information is obtained -Ensure that all student records are updated on the database -Ensure that all Web queries are answered promptly and that the required follow up is done according to the requirements set to in the SLA -Meet activity and registration targets set by the Contact Centre Manager. Customer Service & Student contact: -Ensure that all documentation is processed correctly including assisted registration. -Ensure that all student queries are resolved quickly and promptly -Assist Student Services Administrators when required. -To build and maintain good relationships with students, customers and colleagues. -Answer telephonic and electronic requests for sales documentation and information within 24 hours. Follows up on outstanding/incorrect Documentation uploaded by students. -Drive and ensure high customer services delivery to students. General: - Demonstrate an awareness of the Milpark organisational policies and procedures. -Ensure that you are fully aware of the functionality of the various systems and tools as required in the sales team. -Ensure that you fully understand the details of the Milpark portfolio of Educational Products & Programmes. -Ensure that all deadlines / critical dates pertaining to SSD are adhered to according to academic planners, rosters etc. -Ensure that all interested students are contacted for marketing purposes and that follow ups are maintained. Desired Behavioural Competencies: -Customer Service focused -Target driven -Able to work under pressure -Passionate about providing quality education -Team player with integrity & respect -Personal accountability and responsibility -Operational excellence -Extraordinary organizational skills -Professional & Reliable -Enthusiastic and driven -Persuasive & Assertive Requirements Education & Experience Requirements: -Minimum of a Grade 12 Qualification -Further Qualification in Sales will be an advantage -Call Centre Sales experience, or telesales experience. -Relevant work experience inclusive of data- capturing -Experience in an educational environment entailing one on one interaction is highly preferred. -Ability to use technology (Excel, Outlook, Web, databases, CRMHigh Level Verbal and written communication skills

Introduction We are the fastest growing pharmaceutical company in South Africa with a robust pipeline of innovative products to be launched, that will improve the lives of patients. We are looking for appropriately qualified and talented individuals who would like to develop a rewarding career within a fast-paced and dynamic company. Specification Position entails servicing pharmacies and Doctors in the given area - individuals will be engaging in a commercial discussion and selling and marketing our products. Individuals will be responsible for own hand sales in order to meet monthly targets. Key Performance Areas include but are not limited to; Completion of administration Ensuring proper planning, execution and evaluation Product knowledge on updated product, competitors and market knowledge Meeting monthly and quarterly sales targets Covering 100% of identified territory. Requirements Matric with HG Mathematics Completed tertiary qualification Drivers license and own reliable vehicle Extensive travel and some evening work required Good sales and negotiation skills

Introduction Educor is the largest private education supplier in Southern Africa., managing 10 educational brands across its more than 60 campuses and sites in South Africa and internationally. As a Group we possess a rich heritage with brands that have been in existence for many years. Since our inception in 2008, Educor has evolved into an education giant offering face-to-face, distance and online learning. Our face to face brands include Damelin, CityVarsity, ICESA, Central Technical College and recently the Dermatech Training Institute. Distance brands include INTEC College, Damelin Correspondence College (DCC) and our higher-education distance brand, Lyceum. New additions to the Educor house of brands are our innovative and inspiring online brands, Damelin Online and CityVarsity Online. These brands remain the cornerstone of the Educor stable. Specification MAIN PURPOSE OF THE JOB: To undertake lecturing duties and the associated functions of preparation, assessment, moderation and curriculum development. MAIN RESPONSIBILITIES OF THE JOB: 1.Academic content development. 2.Contribute to the preparation of course materials. 3.Carry out administrative tasks related to courses and attend meetings as required by the department's management team 4.Maintain a practical understanding of service standards and quality improvement initiatives relevant to the department and work to these standards, engaging in personal and professional development as appropriate 5.Researching and developing new topics, courses and teaching materials, including online resources. 6.Participation in Examination Certification and Promotion of learners. 7.To lecturer Public Relations/Media Studies (Face to Face) 8.To conduct contact session with students. (Distance) KEY PERFORMANCE AREAS: 1.Academic content development and Lecturing 2.Academic leadership and Research 3.Student records and Academic monitoring 4.General Academic administration 5.Student Support and Contact session (Distance) Requirements REQUIREMENTS OF THE JOB: 1. A Degree in Public Relations, Media Studies, Journalism or Related qualification. 2.A strong knowledge of Public Relations/ Media Studies combined with a broad subject background 3.Management and Teaching in tertiary environment 4.2-3 years industry and /or 2-3 years lecturing experience advantageous. 5.Possess specialist knowledge in the discipline to develop teaching and /or research programmes and the provision of learning support. 6.Computer literacy is essential especially in MS Outlook, MS Word and MS Excel. COMPETENCIES OF THE JOB: 1.Planning and organizing competencies 2.Interacting with Students and Communities 3.Excellent Interpersonal and Managerial Skills 4.Good team player who is flexible / adaptable. 5.Extensive Product knowledge. 6.Strong communication skills especially verbal and written English. 7.Strong attention to detail. 8.Excellent organisational and administrative skills. 9.Ability to assist remotely.

Introduction Educor is the largest private education supplier in Southern Africa., managing 10 educational brands across its more than 60 campuses and sites in South Africa and internationally. As a Group we possess a rich heritage with brands that have been in existence for many years. Since our inception in 2008, Educor has evolved into an education giant offering face-to-face, distance and online learning. Our face to face brands include Damelin, CityVarsity, ICESA, Central Technical College and recently the Dermatech Training Institute. Distance brands include INTEC College, Damelin Correspondence College (DCC) and our higher-education distance brand, Lyceum. New additions to the Educor house of brands are our innovative and inspiring online brands, Damelin Online and CityVarsity Online. These brands remain the cornerstone of the Educor stable. Specification MAIN PURPOSE OF THE JOB: To undertake lecturing duties and the associated functions of preparation, assessment, moderation and curriculum development. MAIN RESPONSIBILITIES OF THE JOB: 1.Academic content development. 2.Contribute to the preparation of course materials. 3.Carry out administrative tasks related to courses and attend meetings as required by the department's management team 4.Maintain a practical understanding of service standards and quality improvement initiatives relevant to the department and work to these standards, engaging in personal and professional development as appropriate 5.Researching and developing new topics, courses and teaching materials, including online resources. 6.Participation in Examination Certification and Promotion of learners. 7.To lecturer IT (Face to Face) 8.To conduct contact session with students. (Distance) KEY PERFORMANCE AREAS: 1.Academic content development and Lecturing 2.Academic leadership and Research 3.Student records and Academic monitoring 4.General Academic administration 5.Student Support and Contact session (Distance) Requirements REQUIREMENTS OF THE JOB: 1. An Honours Degree in IT or Related qualification. 2.A strong knowledge of IT combined with a broad subject background 3.Management and Teaching in tertiary environment 4.2-3 years industry and /or 2-3 years lecturing experience advantageous. 5.Possess specialist knowledge in the discipline to develop teaching and /or research programmes and the provision of learning support. 6.Computer literacy is essential especially in MS Outlook, MS Word and MS Excel. COMPETENCIES OF THE JOB: 1.Planning and organizing competencies 2.Interacting with Students and Communities 3.Excellent Interpersonal and Managerial Skills 4.Good team player who is flexible / adaptable. 5.Extensive Product knowledge. 6.Strong communication skills especially verbal and written English. 7.Strong attention to detail. 8.Excellent organisational and administrative skills. 9.Ability to assist remotely.