Maersk Nigeria is looking to hire a dynamic Customer Service professional to join our team. The SCM Customer CARE Agent will report to the SCM Customer CARE Manager and will be responsible to deliver a superior Customer experience to our SCM customers. Proactive in identifying issue and mitigating them, ensure issues raised are resolved quickly. Closely collaborate with other teams. Act as the first point of contact for customers. Actively build strong relationships with customers We offer At Maersk, you'll be part of a global team motivated by bringing food and commodities to people in every corner of the world. We do this through close partnerships with our valued customers, who trade everything from seafood and fruits, to clothes, electronics and cars! No matter our role in the Region our end goal is to simplify the lives of our customers. This is done through seamless processes, best in class digital solutions, and great customer service! So, we offer: i. Results orientation ii. Improved commercial and leadership capabilities iii. Interaction within broader Area for best practice sharing iv. Creating network within the global organization v. Understand market and customer drivers vi. Improve understanding of how best to generate profit for Maersk Moreover, you will expand your customer network and enrich your market and product knowledge while enhancing the Maersk's leadership position and contributing to the continuous success of the Maersk Nigeria organization Key responsibilities Updating/creating customer specific IOP's Adhering to the standard process and customer specific IOP's and monitor respective KPI's Be the primary point of contact for customers and act as an advocate for the customer internally Ensure smooth execution of the end-to-end shipment by working closely with customer and internal stakeholders Identify and execute upselling opportunities • Actively build strong relationships with customers and gain an understanding of their business, service needs, drivers and desires Own customer experience. Lead the team to achieve best-in-class Customer Service Proactively involve in project rollout and actively seeking out continuously improvement opportunities We are looking for Minimum BSc or Master's Degree /MBA in Marketing, Sales or Business-related course Minimum 2 years customer service or sales experience. Experience in shipping/logistics industry will be preferred but not compulsory. Must be willing to learning fast Proficient use (above average skill) in the use of Microsoft office tools i.e. excel, word and power point etc. Strong interpersonal and communication skills. Passion for Customer Service. Pro-active person with a service oriented mindset. Dedicated, Decisive and result orientated with a can-do attitude. Likes to get it right the first time and can look ahead to avoid issues from happening. Able to work under pressure while keeping quality in focus. Comfortable with Change Management and capable of delivering high quality before, during and after transformation. Good process understanding and digital proficiency. Comfortable with working with multiple items at the same time whilst keeping quality in focus. Well organized, efficient and effective. An excellent team player. Good moral compass and ability to work the Company's values. • Fluent in English (written and oral)
Dec 12, 2018
Full Time
Maersk Nigeria is looking to hire a dynamic Customer Service professional to join our team. The SCM Customer CARE Agent will report to the SCM Customer CARE Manager and will be responsible to deliver a superior Customer experience to our SCM customers. Proactive in identifying issue and mitigating them, ensure issues raised are resolved quickly. Closely collaborate with other teams. Act as the first point of contact for customers. Actively build strong relationships with customers We offer At Maersk, you'll be part of a global team motivated by bringing food and commodities to people in every corner of the world. We do this through close partnerships with our valued customers, who trade everything from seafood and fruits, to clothes, electronics and cars! No matter our role in the Region our end goal is to simplify the lives of our customers. This is done through seamless processes, best in class digital solutions, and great customer service! So, we offer: i. Results orientation ii. Improved commercial and leadership capabilities iii. Interaction within broader Area for best practice sharing iv. Creating network within the global organization v. Understand market and customer drivers vi. Improve understanding of how best to generate profit for Maersk Moreover, you will expand your customer network and enrich your market and product knowledge while enhancing the Maersk's leadership position and contributing to the continuous success of the Maersk Nigeria organization Key responsibilities Updating/creating customer specific IOP's Adhering to the standard process and customer specific IOP's and monitor respective KPI's Be the primary point of contact for customers and act as an advocate for the customer internally Ensure smooth execution of the end-to-end shipment by working closely with customer and internal stakeholders Identify and execute upselling opportunities • Actively build strong relationships with customers and gain an understanding of their business, service needs, drivers and desires Own customer experience. Lead the team to achieve best-in-class Customer Service Proactively involve in project rollout and actively seeking out continuously improvement opportunities We are looking for Minimum BSc or Master's Degree /MBA in Marketing, Sales or Business-related course Minimum 2 years customer service or sales experience. Experience in shipping/logistics industry will be preferred but not compulsory. Must be willing to learning fast Proficient use (above average skill) in the use of Microsoft office tools i.e. excel, word and power point etc. Strong interpersonal and communication skills. Passion for Customer Service. Pro-active person with a service oriented mindset. Dedicated, Decisive and result orientated with a can-do attitude. Likes to get it right the first time and can look ahead to avoid issues from happening. Able to work under pressure while keeping quality in focus. Comfortable with Change Management and capable of delivering high quality before, during and after transformation. Good process understanding and digital proficiency. Comfortable with working with multiple items at the same time whilst keeping quality in focus. Well organized, efficient and effective. An excellent team player. Good moral compass and ability to work the Company's values. • Fluent in English (written and oral)
Value Added Services (VAS) Manager - Jumia (Full Time) Who we are Jumia is Africa's leading internet group, with already over 3,000 employees in more than 20 African countries and huge successes such as Jumia, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services. It is led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CdC. Founded in 2012, Jumia's mission is to revolutionize the concept of shopping by providing customers with the best online shopping experience through a wide range of products categories including mobiles & tablets, computers, electronics, home & living, fashion, sports, health & beauty, grocery and others. Africa is one of the fastest growing economies in the world, offering excellent opportunities in a vibrant and booming environment. Its economic growth has enabled innovative businesses to flourish and this is where Jumia steps in. We are currently looking for talented people with a passion for emerging markets and Africa to join our team and embark on our exciting journey . Responsibilities This role is will m anage the overall development of VAS products strategy, plan, and road map that drive VAS products revenue and support VAS products performance for individual and corporate customers. In particular, you will: Take ownership of VAS productsincluding elaborating on the product value proposition, target market,application scenarios, key differentiators and USPs, benchmarking, trends and vision Drive the product development fordigital services such as customer loyalty, vouchers & gift cards, logisticssubscription fee etc. Use market gap analysis andsegmentation data to identify opportunities for additional products andservices. Present compelling business cases for new products, demonstratingreturn on investment Work with all relevant stakeholder inthe definition, impact assessments and development of new products. Stakeholdersinclude but are not limited to Commercial, Marketing, BI and Logistics, Contentand Finance Support in customer meetings andworkshops, demonstrating products and consulting on VAS capabilities and bestpractices Manage each in-life products and services on a profitand loss account basis, using financial performance data to make individualproduct investment and withdrawal decisions, proposing and implementing changesrequired to optimize performance Handle issues relatedto VAS products to ensure all inquiries, issues, and complaints are handledaccording to company's policy and agreements Required Skills & Qualifications Master's/Bachelor's degree in business, marketing, finance, or related field 6 years of experience working in a digital or related role with at least 4 years of hands-on product management/development experience, including defining, launching, and optimizing product and services Experience in building differentiated customer value propositions and product value proposition. Ability to present compelling business cases for investment in new products and services development. Demonstrated project management experience and excellence in driving cross-functional projects with multiple stakeholders Proven success in delivering complex products/services in a high growth environment Strong analytical and quantitative skills; ability to use data and metrics to back up assumptions, recommendations, and drive actions We Offer A unique experience in an entrepreneurial, yet structured environment A unique opportunity of having strong impact in building the African ecommerce sector The opportunity to become part of a highly professional and dynamic team An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders Apply for this job Link to this job Share this job Location Nigeria Department Acquisition & Account Management Job Title Value Added Services (VAS) Manager - Jumia (Full Time) City Lagos Country Nigeria
Dec 11, 2018
Full Time
Value Added Services (VAS) Manager - Jumia (Full Time) Who we are Jumia is Africa's leading internet group, with already over 3,000 employees in more than 20 African countries and huge successes such as Jumia, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services. It is led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CdC. Founded in 2012, Jumia's mission is to revolutionize the concept of shopping by providing customers with the best online shopping experience through a wide range of products categories including mobiles & tablets, computers, electronics, home & living, fashion, sports, health & beauty, grocery and others. Africa is one of the fastest growing economies in the world, offering excellent opportunities in a vibrant and booming environment. Its economic growth has enabled innovative businesses to flourish and this is where Jumia steps in. We are currently looking for talented people with a passion for emerging markets and Africa to join our team and embark on our exciting journey . Responsibilities This role is will m anage the overall development of VAS products strategy, plan, and road map that drive VAS products revenue and support VAS products performance for individual and corporate customers. In particular, you will: Take ownership of VAS productsincluding elaborating on the product value proposition, target market,application scenarios, key differentiators and USPs, benchmarking, trends and vision Drive the product development fordigital services such as customer loyalty, vouchers & gift cards, logisticssubscription fee etc. Use market gap analysis andsegmentation data to identify opportunities for additional products andservices. Present compelling business cases for new products, demonstratingreturn on investment Work with all relevant stakeholder inthe definition, impact assessments and development of new products. Stakeholdersinclude but are not limited to Commercial, Marketing, BI and Logistics, Contentand Finance Support in customer meetings andworkshops, demonstrating products and consulting on VAS capabilities and bestpractices Manage each in-life products and services on a profitand loss account basis, using financial performance data to make individualproduct investment and withdrawal decisions, proposing and implementing changesrequired to optimize performance Handle issues relatedto VAS products to ensure all inquiries, issues, and complaints are handledaccording to company's policy and agreements Required Skills & Qualifications Master's/Bachelor's degree in business, marketing, finance, or related field 6 years of experience working in a digital or related role with at least 4 years of hands-on product management/development experience, including defining, launching, and optimizing product and services Experience in building differentiated customer value propositions and product value proposition. Ability to present compelling business cases for investment in new products and services development. Demonstrated project management experience and excellence in driving cross-functional projects with multiple stakeholders Proven success in delivering complex products/services in a high growth environment Strong analytical and quantitative skills; ability to use data and metrics to back up assumptions, recommendations, and drive actions We Offer A unique experience in an entrepreneurial, yet structured environment A unique opportunity of having strong impact in building the African ecommerce sector The opportunity to become part of a highly professional and dynamic team An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders Apply for this job Link to this job Share this job Location Nigeria Department Acquisition & Account Management Job Title Value Added Services (VAS) Manager - Jumia (Full Time) City Lagos Country Nigeria
Introduction ============================================================================================================== HealthPlus Limited, Nigeria's first integrative pharmacy, is the fastest-growing pharmacy chain in West Africa. We are committed to our mission of helping people achieve optimum health and vitality, while delivering superior value to stakeholders. Our vision is to be Africa's #1 for pharmacy, wellness and beauty. Recently, we secured significant foreign investment from our partners to scale up our network of retail outlets and our online business. This strategy will give us unparalleled reach across the country and beyond. Our sister company, CasaBella Beauty, is a one-stop store for beauty and grooming solutions for men and women. CasaBella International was incorporated in 2008 and became the exclusive distributor for Revlon in Nigeria. The first CasaBella store opened in Lagos in 2010 and today, CasaBella Beauty is the fastest-growing retailer of beauty supplies in West Africa. Our success is based on our great people, great values and a winning corporate culture. Our people are passionate, driven and committed to continuous learning in order to maintain our edge. Our testimonial is that we are proud to be members of the HealthPlus family as we are offered a strong platform to explore our potentials. We believe in best practices always and therefore employ and retain the best talents. As we expand our frontiers to redefine the world of health & beauty in Nigeria, we are looking for result driven individuals who will roll up their sleeves and share our passion & success. People who will join our team of highly motivated professionals who get the job done! No matter what your job title is, the work you do at HealthPlus supports the health and well-being of the millions of men, women and children who turn to us for care. That is because all of us - from our talented business professionals at the head office and our experts in our retail locations who serve our communities - are committed to providing the best possible service experience. With locations across Nigeria, we offer the opportunity to build a rewarding career in an environment that supports your success. ============================================================================================================ Specification Dispense medicines and nutritional supplements Counsel on medicine use, disease conditions, management and preventive methods Supervise Health Care Assistants Create awareness of the Pharmacy's products and services in the community Faithfully discharge all duties according to laid down standard operating procedures (SOP's) to ensure smooth running of the business Requirements A registered Pharmacist Minimum of 2 years post NYSC experience in retail pharmacy Good interpersonal and communication skills. Friendly and matured disposition Good customer satisfaction skills A good working knowledge of Microsoft packages
Dec 10, 2018
Permanent
Introduction ============================================================================================================== HealthPlus Limited, Nigeria's first integrative pharmacy, is the fastest-growing pharmacy chain in West Africa. We are committed to our mission of helping people achieve optimum health and vitality, while delivering superior value to stakeholders. Our vision is to be Africa's #1 for pharmacy, wellness and beauty. Recently, we secured significant foreign investment from our partners to scale up our network of retail outlets and our online business. This strategy will give us unparalleled reach across the country and beyond. Our sister company, CasaBella Beauty, is a one-stop store for beauty and grooming solutions for men and women. CasaBella International was incorporated in 2008 and became the exclusive distributor for Revlon in Nigeria. The first CasaBella store opened in Lagos in 2010 and today, CasaBella Beauty is the fastest-growing retailer of beauty supplies in West Africa. Our success is based on our great people, great values and a winning corporate culture. Our people are passionate, driven and committed to continuous learning in order to maintain our edge. Our testimonial is that we are proud to be members of the HealthPlus family as we are offered a strong platform to explore our potentials. We believe in best practices always and therefore employ and retain the best talents. As we expand our frontiers to redefine the world of health & beauty in Nigeria, we are looking for result driven individuals who will roll up their sleeves and share our passion & success. People who will join our team of highly motivated professionals who get the job done! No matter what your job title is, the work you do at HealthPlus supports the health and well-being of the millions of men, women and children who turn to us for care. That is because all of us - from our talented business professionals at the head office and our experts in our retail locations who serve our communities - are committed to providing the best possible service experience. With locations across Nigeria, we offer the opportunity to build a rewarding career in an environment that supports your success. ============================================================================================================ Specification Dispense medicines and nutritional supplements Counsel on medicine use, disease conditions, management and preventive methods Supervise Health Care Assistants Create awareness of the Pharmacy's products and services in the community Faithfully discharge all duties according to laid down standard operating procedures (SOP's) to ensure smooth running of the business Requirements A registered Pharmacist Minimum of 2 years post NYSC experience in retail pharmacy Good interpersonal and communication skills. Friendly and matured disposition Good customer satisfaction skills A good working knowledge of Microsoft packages
About Andela Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About the Role Andela’s Technology department is charged with implementing the technology needed to support and scale the two sides of Andela’s business. Learning technology to help create rich, immersive, learning experiences for our developers. Delivery technology to allow us to expand our partnerships and providing great tools to the teams that support them. In this role, you will primarily work as a Engineering Director for Learning technology, overseeing multiple scrum teams of up to 10 engineers located across NYC, Lagos and Nairobi. Key Responsibilities of the Role Be a combination of a highly-technical engineering background and an effective people manager Participate in all aspects of the design, development, and deployment of all learning technology Responsible for the long-term architecture roadmap and direction of learning technology Develop team and individual KPIs aligned with the Technology Department’s goals and Andela’s strategic goals Develop and deploy new strategies for building a high velocity, high-performance engineering organization in line with our emerging business needs Continually evaluate and evolve the software architecture to support the rapidly growing business Manage recruiting, headcount and planning, career growth and training for the learning technology organization Communicate technical concepts to business stakeholders as well as communicate business objectives to the technical team Inter-Departmental collaboration with Engineering Managers to ensure collaboration across the Engineering department Product Managers to advocate for and ensure the prioritization of technical initiatives Cross-Departmental collaboration with other departments inside Andela Manage vendor and external relationships as needed Support with budget creation, monitoring and adherence responsibilities Qualifications 7+ years of software development experience 5+ years experience managing and growing software engineering teams (of 10+ engineers) as a people manager Strong understanding of computer science principles, system design, and architecture Experience building SaaS products, specifically ed-tech or learning technology Excellent written and oral communication skills Strong analytical and problem solving skills A strong desire to mentor software engineers Have ability to build rapport and communicate with individuals from diverse cultural backgrounds Have excellent interpersonal skills Have strong leadership skills A Bachelor's or advanced degree in Software Engineering, Computer Science or related field EPIC Values Alignment Demonstrable commitment to the learning & development of people and technology The ability to learn new things fast enough to amaze your friends and family Interested? If the above sounds like an exciting role to you, please tell us why you believe you’re a good fit and we’ll be in touch. Benefits & Compensation Full-time compensation Full medical coverage Breakfast, lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Dec 10, 2018
Full Time
About Andela Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About the Role Andela’s Technology department is charged with implementing the technology needed to support and scale the two sides of Andela’s business. Learning technology to help create rich, immersive, learning experiences for our developers. Delivery technology to allow us to expand our partnerships and providing great tools to the teams that support them. In this role, you will primarily work as a Engineering Director for Learning technology, overseeing multiple scrum teams of up to 10 engineers located across NYC, Lagos and Nairobi. Key Responsibilities of the Role Be a combination of a highly-technical engineering background and an effective people manager Participate in all aspects of the design, development, and deployment of all learning technology Responsible for the long-term architecture roadmap and direction of learning technology Develop team and individual KPIs aligned with the Technology Department’s goals and Andela’s strategic goals Develop and deploy new strategies for building a high velocity, high-performance engineering organization in line with our emerging business needs Continually evaluate and evolve the software architecture to support the rapidly growing business Manage recruiting, headcount and planning, career growth and training for the learning technology organization Communicate technical concepts to business stakeholders as well as communicate business objectives to the technical team Inter-Departmental collaboration with Engineering Managers to ensure collaboration across the Engineering department Product Managers to advocate for and ensure the prioritization of technical initiatives Cross-Departmental collaboration with other departments inside Andela Manage vendor and external relationships as needed Support with budget creation, monitoring and adherence responsibilities Qualifications 7+ years of software development experience 5+ years experience managing and growing software engineering teams (of 10+ engineers) as a people manager Strong understanding of computer science principles, system design, and architecture Experience building SaaS products, specifically ed-tech or learning technology Excellent written and oral communication skills Strong analytical and problem solving skills A strong desire to mentor software engineers Have ability to build rapport and communicate with individuals from diverse cultural backgrounds Have excellent interpersonal skills Have strong leadership skills A Bachelor's or advanced degree in Software Engineering, Computer Science or related field EPIC Values Alignment Demonstrable commitment to the learning & development of people and technology The ability to learn new things fast enough to amaze your friends and family Interested? If the above sounds like an exciting role to you, please tell us why you believe you’re a good fit and we’ll be in touch. Benefits & Compensation Full-time compensation Full medical coverage Breakfast, lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Maersk Nigeria is looking to hire a dynamic Customer Service Agent to join our team in Lagos. Reporting to the Ocean Customer Service Manager, He/she will be responsible for owning/managing the customer experience of his/her customers by proactively identifying issues & building relationships to the mutual benefit of the customer and Maersk We offer At Maersk, you'll be part of a global team motivated by bringing food and commodities to people in every corner of the world. We do this through close partnerships with our valued customers, who trade everything from seafood and fruits, to clothes, electronics and cars! No matter our role in the Region our end goal is to simplify the lives of our customers. This is done through seamless processes, best in class digital solutions, and great customer service! So, we offer: i. Results orientation ii. Improved commercial and leadership capabilities iii. Interaction within broader Area for best practice sharing iv. Creating network within the global organization v. Understand market and customer drivers vi. Improve understanding of how best to generate profit for Maersk Moreover, you will expand your customer network and enrich your market and product knowledge while enhancing the Maersk's leadership position and contributing to the continuous success of the Maersk Nigeria organization Key responsibilities Be the primary point of contact for own customers and act as an advocate for the Customers, internally within Maersk. Actively build strong relationships with customers and gain an understanding of their business, service needs, drivers and desires. • Ensure smooth execution of the end-to-end shipment lifecycle, by working closely with the customer as well as internal stakeholders. • Proactively track shipments and notify customers of relevant deviations from the transport plan, including potential solutions or alternatives. Together with One teams, own customer issues and engage relevant stakeholders as required to facilitate timely and effective solutions. Manage / improve day to day process interaction with own customers by leveraging detailed customer knowledge. Be fully responsible for customer satisfaction across Maersk product offering (own customers). • Willingness to go the extra mile towards the customers & with focus on providing solutions. In general, actively seek out and act on continuous improvement opportunities both in relation to customers and internal / external stakeholder We are looking for Minimum BSc or Masters Degree /MBA in Marketing, Sales or Business related course Minimum 2 years customer service or sales experience. Experience in shipping/logistics industry will be preferred but not compulsory. Must be willing to learning fast Proficient use (above average skill) in the use of Microsoft office tools i.e. excel, word and power point etc. Strong interpersonal and communication skills. Passion for Customer Service. Pro-active person with a service oriented mindset. Dedicated, Decisive and result orientated with a can-do attitude. Likes to get it right the first time and can look ahead to avoid issues from happening. Able to work under pressure while keeping quality in focus. Comfortable with Change Management and capable of delivering high quality before, during and after transformation. Good process understanding and digital proficiency. Comfortable with working with multiple items at the same time whilst keeping quality in focus. Well organized, efficient and effective. An excellent team player. Good moral compass and ability to work the Company's values. • Fluent in English (written and oral)
Dec 10, 2018
Full Time
Maersk Nigeria is looking to hire a dynamic Customer Service Agent to join our team in Lagos. Reporting to the Ocean Customer Service Manager, He/she will be responsible for owning/managing the customer experience of his/her customers by proactively identifying issues & building relationships to the mutual benefit of the customer and Maersk We offer At Maersk, you'll be part of a global team motivated by bringing food and commodities to people in every corner of the world. We do this through close partnerships with our valued customers, who trade everything from seafood and fruits, to clothes, electronics and cars! No matter our role in the Region our end goal is to simplify the lives of our customers. This is done through seamless processes, best in class digital solutions, and great customer service! So, we offer: i. Results orientation ii. Improved commercial and leadership capabilities iii. Interaction within broader Area for best practice sharing iv. Creating network within the global organization v. Understand market and customer drivers vi. Improve understanding of how best to generate profit for Maersk Moreover, you will expand your customer network and enrich your market and product knowledge while enhancing the Maersk's leadership position and contributing to the continuous success of the Maersk Nigeria organization Key responsibilities Be the primary point of contact for own customers and act as an advocate for the Customers, internally within Maersk. Actively build strong relationships with customers and gain an understanding of their business, service needs, drivers and desires. • Ensure smooth execution of the end-to-end shipment lifecycle, by working closely with the customer as well as internal stakeholders. • Proactively track shipments and notify customers of relevant deviations from the transport plan, including potential solutions or alternatives. Together with One teams, own customer issues and engage relevant stakeholders as required to facilitate timely and effective solutions. Manage / improve day to day process interaction with own customers by leveraging detailed customer knowledge. Be fully responsible for customer satisfaction across Maersk product offering (own customers). • Willingness to go the extra mile towards the customers & with focus on providing solutions. In general, actively seek out and act on continuous improvement opportunities both in relation to customers and internal / external stakeholder We are looking for Minimum BSc or Masters Degree /MBA in Marketing, Sales or Business related course Minimum 2 years customer service or sales experience. Experience in shipping/logistics industry will be preferred but not compulsory. Must be willing to learning fast Proficient use (above average skill) in the use of Microsoft office tools i.e. excel, word and power point etc. Strong interpersonal and communication skills. Passion for Customer Service. Pro-active person with a service oriented mindset. Dedicated, Decisive and result orientated with a can-do attitude. Likes to get it right the first time and can look ahead to avoid issues from happening. Able to work under pressure while keeping quality in focus. Comfortable with Change Management and capable of delivering high quality before, during and after transformation. Good process understanding and digital proficiency. Comfortable with working with multiple items at the same time whilst keeping quality in focus. Well organized, efficient and effective. An excellent team player. Good moral compass and ability to work the Company's values. • Fluent in English (written and oral)
Introduction ============================================================ HealthPlus Limited, Nigeria's first integrative pharmacy, is the fastest-growing pharmacy chain in West Africa. We are committed to our mission of helping people achieve optimum health and vitality, while delivering superior value to stakeholders. Our vision is to be Africa's #1 for pharmacy, wellness and beauty. Recently, we secured significant foreign investment from our partners to scale up our network of retail outlets and our online business. This strategy will give us unparalleled reach across the country and beyond. Our sister company, CasaBella Beauty, is a one-stop store for beauty and grooming solutions for men and women. CasaBella International was incorporated in 2008 and became the exclusive distributor for Revlon in Nigeria. The first CasaBella store opened in Lagos in 2010 and today, CasaBella Beauty is the fastest-growing retailer of beauty supplies in West Africa. Our success is based on our great people, great values and a winning corporate culture. Our people are passionate, driven and committed to continuous learning in order to maintain our edge. Our testimonial is that we are proud to be members of the HealthPlus family as we are offered a strong platform to explore our potentials. We believe in best practices always and therefore employ and retain the best talents. As we expand our frontiers to redefine the world of health & beauty in Nigeria, we are looking for result driven individuals who will roll up their sleeves and share our passion & success. People who will join our team of highly motivated professionals who get the job done! No matter what your job title is, the work you do at HealthPlus supports the health and well-being of the millions of men, women and children who turn to us for care. That is because all of us - from our talented business professionals at the head office and our experts in our retail locations who serve our communities - are committed to providing the best possible service experience. With locations across Nigeria, we offer the opportunity to build a rewarding career in an environment that supports your success. ============================================================ Specification Support the Pharmacy Services Manager in achieving the following: oResearch, develop, plan, implement and manage opportunities for cost effective Pharmacy Services and Health Promotion, offered through our retail outlets in order to accomplish our mission of helping people achieve optimum health and vitality oWork with management, pharmacy staff, local and national authorities to implement specific Pharmacy Services and Health Promotion opportunities that meet the health needs of our communities oEnsure regulatory compliance with NAFDAC, PCN and other regulatory bodies oOversee the implementation and roll out of the selected pharmacy dispensing software, a prerequisite for introduction of Pharmacy Services. Ensure all pharmacy staff are fully competent in its use oEnsure the training and development of competence of pharmacists and pharmacy support staff for the delivery of Pharmacy Services and Health Promotion such that our customers receive excellent and professional care oKeep abreast of and ensure the deployment of current and relevant pharmacy services (e.g. medicines use review, healthy heart checks, weight loss program, sexual health, travel health, clinic, smoking cessation etc.) according to an agreed timeline oImplement relevant Health Promotions in accordance to World Health Organisation health days/weeks oMaintain Pharmacy Services and Health Promotion programs in accordance with all regulatory and professional requirements oOversee the continuous monitoring to the impact of Pharmacy Services and Health Promotion in our communities oEnsure periodic analysis of dispensary records to identify disease and prescribing trends etc. Make recommendations oPrepare, administer and monitor the budget for the department oCoordinate the continuous professional development of pharmacists within the organisation, ensuring that they are up to date with the knowledge and skills required to deliver best practices in community and public health pharmacy ============================================================ Requirements Bachelor's degree in Pharmacy with 2 years minimum experience Master's in Public Health is an added advantage Professional membership with PCN, PSN, etc. Organisational skills Good people skills Ability to manage and prioritize time Good problem solving and decision making skills Good verbal and written communication skills Attention to detail A good working Knowledge of Microsoft Office Suite.
Dec 08, 2018
Permanent
Introduction ============================================================ HealthPlus Limited, Nigeria's first integrative pharmacy, is the fastest-growing pharmacy chain in West Africa. We are committed to our mission of helping people achieve optimum health and vitality, while delivering superior value to stakeholders. Our vision is to be Africa's #1 for pharmacy, wellness and beauty. Recently, we secured significant foreign investment from our partners to scale up our network of retail outlets and our online business. This strategy will give us unparalleled reach across the country and beyond. Our sister company, CasaBella Beauty, is a one-stop store for beauty and grooming solutions for men and women. CasaBella International was incorporated in 2008 and became the exclusive distributor for Revlon in Nigeria. The first CasaBella store opened in Lagos in 2010 and today, CasaBella Beauty is the fastest-growing retailer of beauty supplies in West Africa. Our success is based on our great people, great values and a winning corporate culture. Our people are passionate, driven and committed to continuous learning in order to maintain our edge. Our testimonial is that we are proud to be members of the HealthPlus family as we are offered a strong platform to explore our potentials. We believe in best practices always and therefore employ and retain the best talents. As we expand our frontiers to redefine the world of health & beauty in Nigeria, we are looking for result driven individuals who will roll up their sleeves and share our passion & success. People who will join our team of highly motivated professionals who get the job done! No matter what your job title is, the work you do at HealthPlus supports the health and well-being of the millions of men, women and children who turn to us for care. That is because all of us - from our talented business professionals at the head office and our experts in our retail locations who serve our communities - are committed to providing the best possible service experience. With locations across Nigeria, we offer the opportunity to build a rewarding career in an environment that supports your success. ============================================================ Specification Support the Pharmacy Services Manager in achieving the following: oResearch, develop, plan, implement and manage opportunities for cost effective Pharmacy Services and Health Promotion, offered through our retail outlets in order to accomplish our mission of helping people achieve optimum health and vitality oWork with management, pharmacy staff, local and national authorities to implement specific Pharmacy Services and Health Promotion opportunities that meet the health needs of our communities oEnsure regulatory compliance with NAFDAC, PCN and other regulatory bodies oOversee the implementation and roll out of the selected pharmacy dispensing software, a prerequisite for introduction of Pharmacy Services. Ensure all pharmacy staff are fully competent in its use oEnsure the training and development of competence of pharmacists and pharmacy support staff for the delivery of Pharmacy Services and Health Promotion such that our customers receive excellent and professional care oKeep abreast of and ensure the deployment of current and relevant pharmacy services (e.g. medicines use review, healthy heart checks, weight loss program, sexual health, travel health, clinic, smoking cessation etc.) according to an agreed timeline oImplement relevant Health Promotions in accordance to World Health Organisation health days/weeks oMaintain Pharmacy Services and Health Promotion programs in accordance with all regulatory and professional requirements oOversee the continuous monitoring to the impact of Pharmacy Services and Health Promotion in our communities oEnsure periodic analysis of dispensary records to identify disease and prescribing trends etc. Make recommendations oPrepare, administer and monitor the budget for the department oCoordinate the continuous professional development of pharmacists within the organisation, ensuring that they are up to date with the knowledge and skills required to deliver best practices in community and public health pharmacy ============================================================ Requirements Bachelor's degree in Pharmacy with 2 years minimum experience Master's in Public Health is an added advantage Professional membership with PCN, PSN, etc. Organisational skills Good people skills Ability to manage and prioritize time Good problem solving and decision making skills Good verbal and written communication skills Attention to detail A good working Knowledge of Microsoft Office Suite.
Introduction ============================================================================================================== HealthPlus Limited, Nigeria's first integrative pharmacy, is the fastest-growing pharmacy chain in West Africa. We are committed to our mission of helping people achieve optimum health and vitality, while delivering superior value to stakeholders. Our vision is to be Africa's #1 for pharmacy, wellness and beauty. Recently, we secured significant foreign investment from our partners to scale up our network of retail outlets and our online business. This strategy will give us unparalleled reach across the country and beyond. Our sister company, CasaBella Beauty, is a one-stop store for beauty and grooming solutions for men and women. CasaBella International was incorporated in 2008 and became the exclusive distributor for Revlon in Nigeria. The first CasaBella store opened in Lagos in 2010 and today, CasaBella Beauty is the fastest-growing retailer of beauty supplies in West Africa. Our success is based on our great people, great values and a winning corporate culture. Our people are passionate, driven and committed to continuous learning in order to maintain our edge. Our testimonial is that we are proud to be members of the HealthPlus family as we are offered a strong platform to explore our potentials. We believe in best practices always and therefore employ and retain the best talents. As we expand our frontiers to redefine the world of health & beauty in Nigeria, we are looking for result driven individuals who will roll up their sleeves and share our passion & success. People who will join our team of highly motivated professionals who get the job done! No matter what your job title is, the work you do at HealthPlus supports the health and well-being of the millions of men, women and children who turn to us for care. That is because all of us - from our talented business professionals at the head office and our experts in our retail locations who serve our communities - are committed to providing the best possible service experience. With locations across Nigeria, we offer the opportunity to build a rewarding career in an environment that supports your success. ============================================================================================================ Specification Ensure optimum server performance and maintains applications on servers Administers district policies regarding use of computers and data access (e.g. updating software, set passwords, etc.) for the purpose of ensuring compliance with company's IT policy Problem solving and documentation of current and new servers in both physical and virtual environments Performs and oversees continuous system health checks, user administration, and application of patches, upgrades, Performs data management services, server tuning, and directory services maintenance Increase reliability and enhance efficiencies by implementing 3rd party tools and scripts Delivers anti-virus software updates and virus protection to classrooms and user desktops Ensures compliance to security standards, policies and guidelines across the College network Provides business continuity through thorough back-up and restore procedures, and periodic testing of outage scenarios Plan, coordinate, and implement network security measures in order to protect data, software, and hardware Operate master consoles in order to monitor the performance of computer systems and networks, and to coordinate computer network access and use Perform routine network startup and shutdown procedures, and maintain control records Administers and maintains a Windows-based server network, with a combination of physical and Hyper-V virtual servers and support for desktop resolution issues, backing up the Service Desk, Desktop, and Network Technicians; patches and updates, facilitating service request fulfilment, and safeguarding company's data Installs, configures, and troubleshoots group policy and administrative templates Configures and troubleshoots Windows and Visual Basic scripting Installs, configures, troubleshoots, and maintains server-based applications running on the network including Exchange 2010 and 2013, SQL Server 2005, 2008, and 2012, and Microsoft IIS; and Active Directory Services 2008 and 2012 Administers and maintains the servers running the Company's ERP system Coordinates and works with outside vendors to resolve problems and issues with hardware and software Build and maintain the servers required for development work, internal testing, customer testing and production environments. Maintain file version consistency across all development servers. Maintain access privileges and account groups as directed by development team Collaborate with operations, and projects to provide technical direction on network topologies, server configurations, hardware/software deployments, firewall configurations and other administrative tasks related to the staging and maintenance of company development, testing and production servers Ensure timely and effective delivery of hardware upgrades, network upgrades and new configurations Acquire, configure and maintain development, test and production servers. Support development, test and production servers including after-hours support and monitoring server usage and up-time Manages access to network resources including network accounts, mailboxes, etc Plans, deploys, and documents new servers, printers, devices, and services Ensures that external and internal regulations and policies governing data management are met, including regulations concerning security, audit and privacy Monitor network performance in order to determine whether adjustments need to be made, and to determine where changes will need to be made in the future Analyze equipment performance records in order to determine the need for repair or replacement Maintain logs related to network functions, as well as maintenance and repair records Works with the Network/Communication/CCTV and Biometrics ============================================================================================================ Requirements B.SC Physics, Electrical Electronics or Computer Engineering Microsoft Certification (MCSE) or equivalent certification in relevant programs. CCNA, CCNP, ITIL, PMP is an added advantage 3 - 5 years of experience in maintaining and supporting a Microsoft environment Skilled in Microsoft Windows Server 2003, 2008, and 2012, Microsoft SQL Server 2005 and 2008 in a clustered environment, Microsoft Exchange 2010 and 2012, Microsoft IIS, Microsoft SharePoint 2003 and 2010; •Skilled in Microsoft Windows Server, Active Directory, Microsoft SQL Server 2005 and 2008 in a clustered environment, •Demonstrated knowledge with both physical and virtualized servers, especially Hyper-V •Administers SQL Server Dev, QA and Coordinates backups and restore functions. •Monitors SQL Server jobs and Configure SQL Server monitoring utilities to minimize false alarms •Installs and configures SQL database setups , capacity planning and monitors database growth. •Troubleshoot SQL Server production issues or service outages as they occur, including after-hours and weekends •Manages SQL Server security logins, Manages SQL database Cluster, replication & Mirroring. •Works with development to tune badly performing queries and Oversees index management. •Deals with performance issues on production SQL Servers and Tuning T-SQL queries to improve performance •Skilled in Microsoft Windows Server 2003, 2008, and 2012, Microsoft SQL Server 2005 and 2008 in a clustered environment, Microsoft Exchange •Demonstrated knowledge with TCP/IP, DNS, 802.1x, and DHCP protocols •Manages SQL database Cluster, replication & Mirroring, Manages SQL Server security and logins.
Dec 08, 2018
Permanent
Introduction ============================================================================================================== HealthPlus Limited, Nigeria's first integrative pharmacy, is the fastest-growing pharmacy chain in West Africa. We are committed to our mission of helping people achieve optimum health and vitality, while delivering superior value to stakeholders. Our vision is to be Africa's #1 for pharmacy, wellness and beauty. Recently, we secured significant foreign investment from our partners to scale up our network of retail outlets and our online business. This strategy will give us unparalleled reach across the country and beyond. Our sister company, CasaBella Beauty, is a one-stop store for beauty and grooming solutions for men and women. CasaBella International was incorporated in 2008 and became the exclusive distributor for Revlon in Nigeria. The first CasaBella store opened in Lagos in 2010 and today, CasaBella Beauty is the fastest-growing retailer of beauty supplies in West Africa. Our success is based on our great people, great values and a winning corporate culture. Our people are passionate, driven and committed to continuous learning in order to maintain our edge. Our testimonial is that we are proud to be members of the HealthPlus family as we are offered a strong platform to explore our potentials. We believe in best practices always and therefore employ and retain the best talents. As we expand our frontiers to redefine the world of health & beauty in Nigeria, we are looking for result driven individuals who will roll up their sleeves and share our passion & success. People who will join our team of highly motivated professionals who get the job done! No matter what your job title is, the work you do at HealthPlus supports the health and well-being of the millions of men, women and children who turn to us for care. That is because all of us - from our talented business professionals at the head office and our experts in our retail locations who serve our communities - are committed to providing the best possible service experience. With locations across Nigeria, we offer the opportunity to build a rewarding career in an environment that supports your success. ============================================================================================================ Specification Ensure optimum server performance and maintains applications on servers Administers district policies regarding use of computers and data access (e.g. updating software, set passwords, etc.) for the purpose of ensuring compliance with company's IT policy Problem solving and documentation of current and new servers in both physical and virtual environments Performs and oversees continuous system health checks, user administration, and application of patches, upgrades, Performs data management services, server tuning, and directory services maintenance Increase reliability and enhance efficiencies by implementing 3rd party tools and scripts Delivers anti-virus software updates and virus protection to classrooms and user desktops Ensures compliance to security standards, policies and guidelines across the College network Provides business continuity through thorough back-up and restore procedures, and periodic testing of outage scenarios Plan, coordinate, and implement network security measures in order to protect data, software, and hardware Operate master consoles in order to monitor the performance of computer systems and networks, and to coordinate computer network access and use Perform routine network startup and shutdown procedures, and maintain control records Administers and maintains a Windows-based server network, with a combination of physical and Hyper-V virtual servers and support for desktop resolution issues, backing up the Service Desk, Desktop, and Network Technicians; patches and updates, facilitating service request fulfilment, and safeguarding company's data Installs, configures, and troubleshoots group policy and administrative templates Configures and troubleshoots Windows and Visual Basic scripting Installs, configures, troubleshoots, and maintains server-based applications running on the network including Exchange 2010 and 2013, SQL Server 2005, 2008, and 2012, and Microsoft IIS; and Active Directory Services 2008 and 2012 Administers and maintains the servers running the Company's ERP system Coordinates and works with outside vendors to resolve problems and issues with hardware and software Build and maintain the servers required for development work, internal testing, customer testing and production environments. Maintain file version consistency across all development servers. Maintain access privileges and account groups as directed by development team Collaborate with operations, and projects to provide technical direction on network topologies, server configurations, hardware/software deployments, firewall configurations and other administrative tasks related to the staging and maintenance of company development, testing and production servers Ensure timely and effective delivery of hardware upgrades, network upgrades and new configurations Acquire, configure and maintain development, test and production servers. Support development, test and production servers including after-hours support and monitoring server usage and up-time Manages access to network resources including network accounts, mailboxes, etc Plans, deploys, and documents new servers, printers, devices, and services Ensures that external and internal regulations and policies governing data management are met, including regulations concerning security, audit and privacy Monitor network performance in order to determine whether adjustments need to be made, and to determine where changes will need to be made in the future Analyze equipment performance records in order to determine the need for repair or replacement Maintain logs related to network functions, as well as maintenance and repair records Works with the Network/Communication/CCTV and Biometrics ============================================================================================================ Requirements B.SC Physics, Electrical Electronics or Computer Engineering Microsoft Certification (MCSE) or equivalent certification in relevant programs. CCNA, CCNP, ITIL, PMP is an added advantage 3 - 5 years of experience in maintaining and supporting a Microsoft environment Skilled in Microsoft Windows Server 2003, 2008, and 2012, Microsoft SQL Server 2005 and 2008 in a clustered environment, Microsoft Exchange 2010 and 2012, Microsoft IIS, Microsoft SharePoint 2003 and 2010; •Skilled in Microsoft Windows Server, Active Directory, Microsoft SQL Server 2005 and 2008 in a clustered environment, •Demonstrated knowledge with both physical and virtualized servers, especially Hyper-V •Administers SQL Server Dev, QA and Coordinates backups and restore functions. •Monitors SQL Server jobs and Configure SQL Server monitoring utilities to minimize false alarms •Installs and configures SQL database setups , capacity planning and monitors database growth. •Troubleshoot SQL Server production issues or service outages as they occur, including after-hours and weekends •Manages SQL Server security logins, Manages SQL database Cluster, replication & Mirroring. •Works with development to tune badly performing queries and Oversees index management. •Deals with performance issues on production SQL Servers and Tuning T-SQL queries to improve performance •Skilled in Microsoft Windows Server 2003, 2008, and 2012, Microsoft SQL Server 2005 and 2008 in a clustered environment, Microsoft Exchange •Demonstrated knowledge with TCP/IP, DNS, 802.1x, and DHCP protocols •Manages SQL database Cluster, replication & Mirroring, Manages SQL Server security and logins.
Do you dream of using technology to change the world? Join the Andela movement to ensure that while the digital revolution may have begun in Silicon Valley, its future will be written in Lagos, Nairobi, Kampala, and cities across Africa. THE ANDELA FELLOWSHIP The Andela Fellowship is a full-time employment opportunity designed for talented and high-potential technologists to build their skills and experience on a global scale. We seek out exceptional people from a variety of backgrounds who are committed to unlocking their full potential. Through four years of intensive learning and real work experience, you’ll master the professional and technical skills you need to succeed as a software developer with the with the world’s top engineering teams. You bring a relentless desire to learn and level up. We provide access to resources, mentorship, and a community of passionate software developers to support you at every step of your journey. Watch this video to learn about our values. THE APPLICATION PROCESS Stage 1: Online Application Fill out the application form on this page. Stage 2: Technical Assessment Once you submit your application, you’ll be directed to study the modules on our Home Study Curriculum for software development and team skills. This is required to complete a technical assessment that will evaluate your knowledge of the content you’ve learned. No prior coding experience is required. Stage 3: In-Person Interview Based on your application and technical assessment, you may be invited to a panel of interviews made up of staff members and developers at an Andela office. Stage 4: Attend a Bootcamp Successful candidates are invited to participate in a two-week, simulated development sprint led by senior Andela developers. The two weeks is comprised of one week of home-based self-learning, and one week of product development on-site at an Andela campus. You’ll be expected to learn independently as well as on a team to deliver a final project. We’re looking for work ethic, passion, and teamwork. Stage 5: Become an Andelan The highest performing participants are accepted into Andela’s four-year Fellowship Program. Over the course of four years, you’ll be immersed in intensive learning alongside some of Africa’s most brilliant minds. You’ll amass real work experience as part of global engineering teams. You’ll emerge a professional who is capable of transforming the world through leadership and technology. For inquiries, please read the Application FAQs and Home Study FAQs . If you still have unanswered questions, please send an email to . Apply today and see if you have what it takes! Recruitment Schedule for Andela Nigeria, Cycle 42 Application Deadline: January 25th, 2019 Technical Assessment: The Technical Assessment is a requirement for making it through our selection process. Please study and complete the Home Study Curriculum before your test. Technical Assessment Submission Deadline: January 30th, 2019 Interview Dates: February 11th - February 15th, 2019 Bootcamp: March 11th - March 22nd, 2019 Fellowship Resumption: May 6th, 2019 Please take this schedule into consideration before applying and comply with the naming convention in the form of First name and Last Name as requested in the application form.
Dec 08, 2018
Full Time
Do you dream of using technology to change the world? Join the Andela movement to ensure that while the digital revolution may have begun in Silicon Valley, its future will be written in Lagos, Nairobi, Kampala, and cities across Africa. THE ANDELA FELLOWSHIP The Andela Fellowship is a full-time employment opportunity designed for talented and high-potential technologists to build their skills and experience on a global scale. We seek out exceptional people from a variety of backgrounds who are committed to unlocking their full potential. Through four years of intensive learning and real work experience, you’ll master the professional and technical skills you need to succeed as a software developer with the with the world’s top engineering teams. You bring a relentless desire to learn and level up. We provide access to resources, mentorship, and a community of passionate software developers to support you at every step of your journey. Watch this video to learn about our values. THE APPLICATION PROCESS Stage 1: Online Application Fill out the application form on this page. Stage 2: Technical Assessment Once you submit your application, you’ll be directed to study the modules on our Home Study Curriculum for software development and team skills. This is required to complete a technical assessment that will evaluate your knowledge of the content you’ve learned. No prior coding experience is required. Stage 3: In-Person Interview Based on your application and technical assessment, you may be invited to a panel of interviews made up of staff members and developers at an Andela office. Stage 4: Attend a Bootcamp Successful candidates are invited to participate in a two-week, simulated development sprint led by senior Andela developers. The two weeks is comprised of one week of home-based self-learning, and one week of product development on-site at an Andela campus. You’ll be expected to learn independently as well as on a team to deliver a final project. We’re looking for work ethic, passion, and teamwork. Stage 5: Become an Andelan The highest performing participants are accepted into Andela’s four-year Fellowship Program. Over the course of four years, you’ll be immersed in intensive learning alongside some of Africa’s most brilliant minds. You’ll amass real work experience as part of global engineering teams. You’ll emerge a professional who is capable of transforming the world through leadership and technology. For inquiries, please read the Application FAQs and Home Study FAQs . If you still have unanswered questions, please send an email to . Apply today and see if you have what it takes! Recruitment Schedule for Andela Nigeria, Cycle 42 Application Deadline: January 25th, 2019 Technical Assessment: The Technical Assessment is a requirement for making it through our selection process. Please study and complete the Home Study Curriculum before your test. Technical Assessment Submission Deadline: January 30th, 2019 Interview Dates: February 11th - February 15th, 2019 Bootcamp: March 11th - March 22nd, 2019 Fellowship Resumption: May 6th, 2019 Please take this schedule into consideration before applying and comply with the naming convention in the form of First name and Last Name as requested in the application form.
About Andela Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About the Role Andela is recruiting for a Corporate Counsel, based in its Lagos, Nigeria office. The Corporate Counsel will be an experienced generalist reporting directly to the Deputy General Counsel. This role provides, in a consultative approach, legal guidance to internal clients at various levels in the corporation. This person will interact with senior executives, including the CEO, COO and CFO, and will work remotely with the Deputy General Counsel who is located in New York. A mong other things, the ideal candidate is likeable but firm when necessary, will possess business savvy, be able to understand and recommend constructive solutions to complex issues, apply a results oriented approach to get things done, exhibit an ability to balance legal and business perspectives so as not to interfere with the flow of the business, have a proven track record in drafting and negotiating contracts with a firm understanding of the market Andela is in and will have been embraced by their business counterparts as an indispensable part of their team. Key Responsibilities of the Role Advising senior management and business partners on all aspects of commercial transactions. Negotiating and drafting M&A transactions. Support Andela’s sales organization (new sales and partner experience). Working on financing transactions, including an initial public offering. Intellectual curiosity to gain a deep understanding of regulations impacting the business and the ability to translate that understanding into actionable guidance for the business teams. Negotiating and drafting contracts--large and small. Advising on the business terms of established commercial agreements. Creating and revising applicable terms and conditions. Advising and assisting partner experience team to resolve customer concerns. Managing corporate governance, including board and shareholder materials. Reviewing advertising and marketing materials, website content and press releases to ensure compliance with legal requirements. Creating and implementing corporate policies. Drafting/reviewing incentive compensation plans. Advising on employment law matters, including disputes with competitors regarding non-compete and non-solicit agreements. Advising on intellectual property matters, including proactive cease and desist demands. Job Qualifications / Experience Requirements: Comfortable working in an entrepreneurial, dynamic, fast-paced environment. Excellent interpersonal skills, especially in contract negotiations. Easygoing negotiating style is a must. Ability to multi-task and prioritize. Ability to get things done quickly without sweating the small stuff. Business savvy and customer-service oriented approach to facilitate achievement of business objectives. Self-motivated and able to work independently with minimal supervision, but also to accept direction from the Deputy General Counsel. Collegial style, team player with excellent independent judgment. Superior contract drafting skills–understand the “power of the pen.” Excellent communication (verbal, written and listening) skills Minimum Experience Required: 7+ years of relevant legal experience Prior experience as a company-side corporate lawyer at a law firm Prior in-house experience is preferred, and some experience with employment law and international law would be ideal. Law degree EPIC Values Alignment Demonstrable commitment to the learning & development of people and technology The ability to learn new things fast enough to amaze your friends and family Interested? If the above sounds like an exciting role to you, please tell us why you believe you’re a good fit and we’ll be in touch. Benefits & Compensation Full-time compensation Full medical coverage Breakfast, lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Dec 07, 2018
Full Time
About Andela Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About the Role Andela is recruiting for a Corporate Counsel, based in its Lagos, Nigeria office. The Corporate Counsel will be an experienced generalist reporting directly to the Deputy General Counsel. This role provides, in a consultative approach, legal guidance to internal clients at various levels in the corporation. This person will interact with senior executives, including the CEO, COO and CFO, and will work remotely with the Deputy General Counsel who is located in New York. A mong other things, the ideal candidate is likeable but firm when necessary, will possess business savvy, be able to understand and recommend constructive solutions to complex issues, apply a results oriented approach to get things done, exhibit an ability to balance legal and business perspectives so as not to interfere with the flow of the business, have a proven track record in drafting and negotiating contracts with a firm understanding of the market Andela is in and will have been embraced by their business counterparts as an indispensable part of their team. Key Responsibilities of the Role Advising senior management and business partners on all aspects of commercial transactions. Negotiating and drafting M&A transactions. Support Andela’s sales organization (new sales and partner experience). Working on financing transactions, including an initial public offering. Intellectual curiosity to gain a deep understanding of regulations impacting the business and the ability to translate that understanding into actionable guidance for the business teams. Negotiating and drafting contracts--large and small. Advising on the business terms of established commercial agreements. Creating and revising applicable terms and conditions. Advising and assisting partner experience team to resolve customer concerns. Managing corporate governance, including board and shareholder materials. Reviewing advertising and marketing materials, website content and press releases to ensure compliance with legal requirements. Creating and implementing corporate policies. Drafting/reviewing incentive compensation plans. Advising on employment law matters, including disputes with competitors regarding non-compete and non-solicit agreements. Advising on intellectual property matters, including proactive cease and desist demands. Job Qualifications / Experience Requirements: Comfortable working in an entrepreneurial, dynamic, fast-paced environment. Excellent interpersonal skills, especially in contract negotiations. Easygoing negotiating style is a must. Ability to multi-task and prioritize. Ability to get things done quickly without sweating the small stuff. Business savvy and customer-service oriented approach to facilitate achievement of business objectives. Self-motivated and able to work independently with minimal supervision, but also to accept direction from the Deputy General Counsel. Collegial style, team player with excellent independent judgment. Superior contract drafting skills–understand the “power of the pen.” Excellent communication (verbal, written and listening) skills Minimum Experience Required: 7+ years of relevant legal experience Prior experience as a company-side corporate lawyer at a law firm Prior in-house experience is preferred, and some experience with employment law and international law would be ideal. Law degree EPIC Values Alignment Demonstrable commitment to the learning & development of people and technology The ability to learn new things fast enough to amaze your friends and family Interested? If the above sounds like an exciting role to you, please tell us why you believe you’re a good fit and we’ll be in touch. Benefits & Compensation Full-time compensation Full medical coverage Breakfast, lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Introduction We require the service of an exceptional and highly motivated professional to fill the position of The Head, Internal Audit in our company, to provide independent control and audit services for all HealthPlus operations in order to ensure adherence to defined operating procedures and prevent financial and other losses due to control lapses. Specification Report to the Chief Executive Officer Define the strategic direction for the Internal Audit function which align with the overall strategic goals of the companies: HealthPlus and CasaBella Contribute to the formulation of Audit policies and procedures in accordance with generally accepted audit principles and standards Contribute to the annual 3 year audit plan for approval by the CFO and the Audit and Risk committee Hands-on execution of the annual audit plan and reporting as required Lead audit teams in conducting assessments on the quality and effectiveness of the internal control framework, risk management and governance Assist with the presentation of plans, audit findings, areas of concern, and progress in addressing prior issues to the Audit & Risk Committee, Supervise and ensure that post audit action plans are implemented and adhered to by relevant personnel Conduct special investigations based on available information to resolve procedure and financial breaches in internal systems Provide risk assessments of policies, critical projects and system developments Ensure adequate Risk Management processes are introduced into the company and continual improvement of the company's risk management framework Review Compliance Audits, Special Assignments from the Audit Committee and Top Management Committee with respect to risks assessment and risk prevention, corporate and statutory compliance and review compliance of Standard Operating Procedures (SOP) and amend them from time to time in line with business and legislation changes. Work with Management to ensure a system is in place which ensures that all major risks are identified and analysed, regularly and periodically and risk prevention mechanisms installed across the Company and safeguarding liabilities of the Board and Management from risk Assist in the leadership and development of the internal audit team, Liaise with internal and external auditors and provide support. Training and development of Audit Staff and subordinates Ensure compliance with statutory authority and audit requirements Ensure all taxation and legislative requirements are complied with at all times Functional Competencies Required: Strategic Perspective Cost Optimisation Tax Management Accounting Control Problem Solving Requirements Bachelor's degree in Accounting, with 10 years minimum experience in a structured organisation, 5 years of which must be in a managerial capacity Experience in a fast growing company or in the retail or fast food industry is an advantage Professional membership of ACA/ACCA is an added advantage Experience with ERP Software & BI tools Impressive Excel skills Proven presentation skills to both finance and non-finance individuals Passion for working with the business to achieve key goals A critical thinker with high attention to detail Strong commercial acumen Demonstrated process improvement •Extraordinary interpersonal and communication skills
Dec 07, 2018
Permanent
Introduction We require the service of an exceptional and highly motivated professional to fill the position of The Head, Internal Audit in our company, to provide independent control and audit services for all HealthPlus operations in order to ensure adherence to defined operating procedures and prevent financial and other losses due to control lapses. Specification Report to the Chief Executive Officer Define the strategic direction for the Internal Audit function which align with the overall strategic goals of the companies: HealthPlus and CasaBella Contribute to the formulation of Audit policies and procedures in accordance with generally accepted audit principles and standards Contribute to the annual 3 year audit plan for approval by the CFO and the Audit and Risk committee Hands-on execution of the annual audit plan and reporting as required Lead audit teams in conducting assessments on the quality and effectiveness of the internal control framework, risk management and governance Assist with the presentation of plans, audit findings, areas of concern, and progress in addressing prior issues to the Audit & Risk Committee, Supervise and ensure that post audit action plans are implemented and adhered to by relevant personnel Conduct special investigations based on available information to resolve procedure and financial breaches in internal systems Provide risk assessments of policies, critical projects and system developments Ensure adequate Risk Management processes are introduced into the company and continual improvement of the company's risk management framework Review Compliance Audits, Special Assignments from the Audit Committee and Top Management Committee with respect to risks assessment and risk prevention, corporate and statutory compliance and review compliance of Standard Operating Procedures (SOP) and amend them from time to time in line with business and legislation changes. Work with Management to ensure a system is in place which ensures that all major risks are identified and analysed, regularly and periodically and risk prevention mechanisms installed across the Company and safeguarding liabilities of the Board and Management from risk Assist in the leadership and development of the internal audit team, Liaise with internal and external auditors and provide support. Training and development of Audit Staff and subordinates Ensure compliance with statutory authority and audit requirements Ensure all taxation and legislative requirements are complied with at all times Functional Competencies Required: Strategic Perspective Cost Optimisation Tax Management Accounting Control Problem Solving Requirements Bachelor's degree in Accounting, with 10 years minimum experience in a structured organisation, 5 years of which must be in a managerial capacity Experience in a fast growing company or in the retail or fast food industry is an advantage Professional membership of ACA/ACCA is an added advantage Experience with ERP Software & BI tools Impressive Excel skills Proven presentation skills to both finance and non-finance individuals Passion for working with the business to achieve key goals A critical thinker with high attention to detail Strong commercial acumen Demonstrated process improvement •Extraordinary interpersonal and communication skills
Job Title: Executive Assistant to the VP of Global Operations Type : Full Time Experience: Junior- Level Location: Lagos, Nigeria About Andela Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About the Role: The Executive Assistant is experienced in handling a wide range of administrative and executive support-related tasks. He/She is able to work independently with little or no supervision. The Executive Assistant is a highly resourceful team-player, who is comfortable working in a fast-paced environment, sometimes under pressure, while remaining flexible, proactive, and efficient. The individual has the ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities. He/She will report directly to the VP of Global Operations, and work collaboratively with the Executive Coordinator to the VP to ensure well-laid out plans are executed effectively. Key Responsibilities of the Role : Typical day-to-day would involve: Owning and managing administrative tasks for the VP. Managing appointments and an extremely busy/active calendar, ensuring that meetings commence and end on time. Anticipating the administrative needs of the VP and bringing together appropriate people and resources to support the VP’s agenda. Assisting in coordinating the agenda of senior management team meetings and off-sites. Arranging and managing travel itinerary, agenda and logistics. Retiring expenses of the VP to the finance department. Representing the VP by welcoming visitors/guests, organizing dinners and other corporate functions; coordinating responses to questions and meeting requests directed to the VP. Supporting the VP in driving engagement among the Andela employee base through a variety of strategic initiatives. Assisting the VP with his private and personal errands, and logistics planning. Coordinating with the private staff of the VP to facilitate the effective delivery of their set deliverables. Attributes : The key attributes for this role are: Leadership : You are able to hit the ground running on assignments and tasks with minimal guidance. You are able to think expansively, modify ideas for problem solving, take full ownership of your responsibilities and be willing to go the extra mile to get work done. Creative Problem Solving: You are able to see around corners, proactively anticipate blockers to daily operations and solve for them. You understand and prioritise the VP’s concerns/needs, and recognise causes and consequences of actions and events that are not readily apparent. You are also able to understand the scope of operation of the VP, as well as develop a range of contacts outside your own team to help get work done. Strategic Thinking: You have a strong ability to think strategically and plan for the future. You are able to deliver high-impact work within set timelines, while also being careful with all types of resources (e.g. money, time, materials etc). Operational Excellence: You understand the complexities of working with a senior executive, and are able to navigate them seamlessly. You have the capacity to multitask across teams to amplify the values of the VP. You understand confidentiality, and treat all persons at Andela in a way that encourages mutual respect, equality, diversity and inclusion. A Deep Commitment to our Mission: You demonstrate ability and interest in creating large-scale change and impact. In addition to the areas above, a great candidate for this role: Must have experience working as an Executive Assistant Is a polished professional with significant experience (minimum 3 years) supporting a senior executive/senior management Has experience at fast-paced organizations. Is comfortable with self managing. Has a degree from an accredited College or University. Has excellent verbal and superior writing and report presentation skills. Has a strong proficiency with Calendars, Document management and Spreadsheets. Understands the complexities of working with people in multiple locations. Can interpret, explain and apply complex policies, regulations, and procedures. Can plan and conduct complex and sensitive administrative and operational duties. Can organize and prioritize work and meet critical deadlines. Has very strong logistical management skills. Must be an all around awesome person – we have a strict no jerks policy at Andela. Benefits & Compensation Full-time compensation Full medical coverage Breakfast, lunch and snacks provided daily Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Dec 07, 2018
Full Time
Job Title: Executive Assistant to the VP of Global Operations Type : Full Time Experience: Junior- Level Location: Lagos, Nigeria About Andela Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About the Role: The Executive Assistant is experienced in handling a wide range of administrative and executive support-related tasks. He/She is able to work independently with little or no supervision. The Executive Assistant is a highly resourceful team-player, who is comfortable working in a fast-paced environment, sometimes under pressure, while remaining flexible, proactive, and efficient. The individual has the ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities. He/She will report directly to the VP of Global Operations, and work collaboratively with the Executive Coordinator to the VP to ensure well-laid out plans are executed effectively. Key Responsibilities of the Role : Typical day-to-day would involve: Owning and managing administrative tasks for the VP. Managing appointments and an extremely busy/active calendar, ensuring that meetings commence and end on time. Anticipating the administrative needs of the VP and bringing together appropriate people and resources to support the VP’s agenda. Assisting in coordinating the agenda of senior management team meetings and off-sites. Arranging and managing travel itinerary, agenda and logistics. Retiring expenses of the VP to the finance department. Representing the VP by welcoming visitors/guests, organizing dinners and other corporate functions; coordinating responses to questions and meeting requests directed to the VP. Supporting the VP in driving engagement among the Andela employee base through a variety of strategic initiatives. Assisting the VP with his private and personal errands, and logistics planning. Coordinating with the private staff of the VP to facilitate the effective delivery of their set deliverables. Attributes : The key attributes for this role are: Leadership : You are able to hit the ground running on assignments and tasks with minimal guidance. You are able to think expansively, modify ideas for problem solving, take full ownership of your responsibilities and be willing to go the extra mile to get work done. Creative Problem Solving: You are able to see around corners, proactively anticipate blockers to daily operations and solve for them. You understand and prioritise the VP’s concerns/needs, and recognise causes and consequences of actions and events that are not readily apparent. You are also able to understand the scope of operation of the VP, as well as develop a range of contacts outside your own team to help get work done. Strategic Thinking: You have a strong ability to think strategically and plan for the future. You are able to deliver high-impact work within set timelines, while also being careful with all types of resources (e.g. money, time, materials etc). Operational Excellence: You understand the complexities of working with a senior executive, and are able to navigate them seamlessly. You have the capacity to multitask across teams to amplify the values of the VP. You understand confidentiality, and treat all persons at Andela in a way that encourages mutual respect, equality, diversity and inclusion. A Deep Commitment to our Mission: You demonstrate ability and interest in creating large-scale change and impact. In addition to the areas above, a great candidate for this role: Must have experience working as an Executive Assistant Is a polished professional with significant experience (minimum 3 years) supporting a senior executive/senior management Has experience at fast-paced organizations. Is comfortable with self managing. Has a degree from an accredited College or University. Has excellent verbal and superior writing and report presentation skills. Has a strong proficiency with Calendars, Document management and Spreadsheets. Understands the complexities of working with people in multiple locations. Can interpret, explain and apply complex policies, regulations, and procedures. Can plan and conduct complex and sensitive administrative and operational duties. Can organize and prioritize work and meet critical deadlines. Has very strong logistical management skills. Must be an all around awesome person – we have a strict no jerks policy at Andela. Benefits & Compensation Full-time compensation Full medical coverage Breakfast, lunch and snacks provided daily Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Key Account Manager - Jumia (Full Time) Who we are Jumia is Africa's leading internet group, with already over 3,000 employees in more than 20 African countries and huge successes such as Jumia, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services. It is led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CdC. Founded in 2012, Jumia's mission is to revolutionize the concept of shopping by providing customers with the best online shopping experience through a wide range of products categories including mobiles & tablets, computers, electronics, home & living, fashion, sports, health & beauty, grocery and others. Africa is one of the fastest growing economies in the world, offering excellent opportunities in a vibrant and booming environment. Its economic growth has enabled innovative businesses to flourish and this is where Jumia steps in. We are currently looking for talented people with a passion for emerging markets and Africa to join our team and embark on our exciting journey Responsibilities As Key Account Manager, you will have the end to end responsibility of the customer experience and growth of our largest Brand accounts. Your role is to bring in the relevant assortment, design targeted promotions, and manage partners including sellers and brands. In particular you will: Planning : Develop and manage subcategories under Jumia. Maintain the P&L and develop annual and quarterly category strategic plans by conducting financial analysis of the business. Product Development/Management : Manage the entire physical product lifecycle, from strategic activities to tactical implementation, including product portfolio idea generation. Work closely with the Vendor Success team to identify vendors and negotiate contracts to ensure best quality and costs. Business Management : Ensure continuous growth of our existing business by growing assortment; managing brands end to end; ensuring price competitiveness vs. competition at all times; and managing stock availability by coordinating teams across the business to bring the product to the customer. Supply Chain Management : Partner with Jumia Services to improve product availability, reduce costs, and maximize efficient order fulfillment. Communication : Influence large number stakeholders across the business; work closely with the team members and other business groups to deliver results, and be comfortable in presenting projects and results to senior leadership on a regular basis. Required Skills & Qualifications Bachelor’s Degree in any field from a recognised and accredited University Minimum of 6 years’ experience working in a fast-paced corporate environment preferably in a Sales/ Marketing role FMCG experience is a must, preferably in modern trade Adequate knowledge of the Online Marketplace and the Ecommerce Industry Strong business judgment with a track record of successful negotiations and overall relationship management. Proven analytical thinking, project management skills, and exceptional organizational skills are essential. Tenacity to develop ideas independently and thrive in a fast-paced start-up environment is essential for success. We Offer A unique experience in an entrepreneurial, yet structured environment A unique opportunity of having strong impact in building the African ecommerce sector The opportunity to become part of a highly professional and dynamic team An unparalleled personal and professional growth as our longer-term objective is to train the next generation of l eaders
Dec 07, 2018
Full Time
Key Account Manager - Jumia (Full Time) Who we are Jumia is Africa's leading internet group, with already over 3,000 employees in more than 20 African countries and huge successes such as Jumia, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services. It is led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CdC. Founded in 2012, Jumia's mission is to revolutionize the concept of shopping by providing customers with the best online shopping experience through a wide range of products categories including mobiles & tablets, computers, electronics, home & living, fashion, sports, health & beauty, grocery and others. Africa is one of the fastest growing economies in the world, offering excellent opportunities in a vibrant and booming environment. Its economic growth has enabled innovative businesses to flourish and this is where Jumia steps in. We are currently looking for talented people with a passion for emerging markets and Africa to join our team and embark on our exciting journey Responsibilities As Key Account Manager, you will have the end to end responsibility of the customer experience and growth of our largest Brand accounts. Your role is to bring in the relevant assortment, design targeted promotions, and manage partners including sellers and brands. In particular you will: Planning : Develop and manage subcategories under Jumia. Maintain the P&L and develop annual and quarterly category strategic plans by conducting financial analysis of the business. Product Development/Management : Manage the entire physical product lifecycle, from strategic activities to tactical implementation, including product portfolio idea generation. Work closely with the Vendor Success team to identify vendors and negotiate contracts to ensure best quality and costs. Business Management : Ensure continuous growth of our existing business by growing assortment; managing brands end to end; ensuring price competitiveness vs. competition at all times; and managing stock availability by coordinating teams across the business to bring the product to the customer. Supply Chain Management : Partner with Jumia Services to improve product availability, reduce costs, and maximize efficient order fulfillment. Communication : Influence large number stakeholders across the business; work closely with the team members and other business groups to deliver results, and be comfortable in presenting projects and results to senior leadership on a regular basis. Required Skills & Qualifications Bachelor’s Degree in any field from a recognised and accredited University Minimum of 6 years’ experience working in a fast-paced corporate environment preferably in a Sales/ Marketing role FMCG experience is a must, preferably in modern trade Adequate knowledge of the Online Marketplace and the Ecommerce Industry Strong business judgment with a track record of successful negotiations and overall relationship management. Proven analytical thinking, project management skills, and exceptional organizational skills are essential. Tenacity to develop ideas independently and thrive in a fast-paced start-up environment is essential for success. We Offer A unique experience in an entrepreneurial, yet structured environment A unique opportunity of having strong impact in building the African ecommerce sector The opportunity to become part of a highly professional and dynamic team An unparalleled personal and professional growth as our longer-term objective is to train the next generation of l eaders
Introduction The Service Delivery Analyst is responsible for identifying & implementing opportunities that improve service delivery within HealthPlus and augment the development of a service excellence mindset within the organization. Specification Define measurement metrics for customer surveys and mystery shopping Implement CSAT surveys Implement mystery shopping program Implement internal Service Level Agreement (SLA) program Collate, analyse and report on HealthPlus' service performance across its touch points based on pre- defined service metrics Generate reports & provide actionable insights from the data obtained from the mystery shopping exercise and other surveys Track the implementation of recommendations from the Mystery shopping Develop comprehensive customer analytics across the HealthPlus to gain awareness on customer preferences Continuously improve on service metrics and measurement tools (questionnaires) based on evolving customer expectations and organizational priorities Active mystery shopper program Improved mystery shopper ratings Accuracy, completeness and reliability of reports generated Requirements •First Degree in any technical field, a Master's degree is an added advantage 4 years or more covering a range of service functional areas Analytical skills Attention to details Excellent report writing & presentation skills Ability to multitask IT Savvy Knowledge of survey monkey, google form/docs and renowned data gathering as well as business intelligence tools Knowledge of MS Office Suite (Word, Excel, PowerPoint, Visio, SharePoint, Project, Outlook) Ability to communicate effectively with staff at all levels and third parties Customer Focused Process Driven Result Oriented •Team spirited
Dec 06, 2018
Permanent
Introduction The Service Delivery Analyst is responsible for identifying & implementing opportunities that improve service delivery within HealthPlus and augment the development of a service excellence mindset within the organization. Specification Define measurement metrics for customer surveys and mystery shopping Implement CSAT surveys Implement mystery shopping program Implement internal Service Level Agreement (SLA) program Collate, analyse and report on HealthPlus' service performance across its touch points based on pre- defined service metrics Generate reports & provide actionable insights from the data obtained from the mystery shopping exercise and other surveys Track the implementation of recommendations from the Mystery shopping Develop comprehensive customer analytics across the HealthPlus to gain awareness on customer preferences Continuously improve on service metrics and measurement tools (questionnaires) based on evolving customer expectations and organizational priorities Active mystery shopper program Improved mystery shopper ratings Accuracy, completeness and reliability of reports generated Requirements •First Degree in any technical field, a Master's degree is an added advantage 4 years or more covering a range of service functional areas Analytical skills Attention to details Excellent report writing & presentation skills Ability to multitask IT Savvy Knowledge of survey monkey, google form/docs and renowned data gathering as well as business intelligence tools Knowledge of MS Office Suite (Word, Excel, PowerPoint, Visio, SharePoint, Project, Outlook) Ability to communicate effectively with staff at all levels and third parties Customer Focused Process Driven Result Oriented •Team spirited
About Andela Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About You: You are passionate about supporting recruiting functions, building and designing systems and process that increase efficiency and you have a love for finding and supporting unique individuals that, given the right role have the power to change the world. You are excited to represent Andela to a wide variety of candidates across levels of seniority and thrive in a multi-functional role in fast-paced, innovative environments, and solving key issues enabling recruiting functions to thrive and aiding in finding and empowering Africa’s top talents. You have strong analytical and time/project management skills. You are a confident self-starter and a results-oriented individual excited by the mission that you apply your skills towards. You’ll partner closely with the Recruiting team to optimize the job roles in focus. About the role: Andela is a fast growing organization that requires a strong recruitment team to achieve its hiring goals. The Recruitment Specialist will work with an awesome team to drive Andela’s recruitment strategy of hiring top talents whose values and goals are very well aligned with that of Andela. In partnership with hiring managers, you will be responsible for sourcing and hiring these talents while ensuring all stakeholders have a great hiring experience. Key Responsibilities Candidate Sourcing and selection Actively source top talent online to build a funnel of qualified candidates for a quickly scaling and dynamic global team, for diverse functions across the organisation Work closely with hiring managers to achieve a clear understanding of job roles in order to identify the best talents Design and maintain systems that guarantee punctual and delightful evaluation processes for our candidates. Comply with and bolster data analysis systems to improve performance tracking once hired. Engage and captivate the interest of high-quality candidates and convert those candidates into hires. Identify new sourcing channels and tools through frequent research Ensure a best-in-class selection process Stakeholder Management Coordinate and communicate with internal stakeholders to guarantee headcount is filled on time, and through the most equitable and objective processes possible. Partner with hiring managers to identify hiring needs and best ways to fill those needs. Proactively guide internal stakeholders towards best hiring practices. Provide timely feedback to candidates to ensure a great candidate experience Maintain positive relationships with candidates in ways that could yield referrals that could become potential hire Build a community of top talents that can be tapped into in the near future Create accessible resources for your stakeholder (candidates, hiring managers and interviewers) Others Facilitate workshops aimed to improve the recruitment process across the organisation Develop Initiatives that add value to the organisation in areas relating to talent sourcing and management Collaborate with the Recruiting Manager to continually develop and improve on existing recruitment processes Assist the recruiting operations team in optimizing the hiring process Qualifications & Characteristics As the ideal candidates for this role should possess the following: 2-5 years experience in talent acquisition/recruitment - technical recruiting would be a bonus Certified member of Chartered Institute of Personnel Management or related body is a bonus. A self-starter and able to work independently with some ambiguity and develop process and structure as needed. Creativity in expanding the ecosystem for sourcing top talent for Andela.You are Innovative and a supporter of diversity and equal employment opportunity Active sourcing experience through platforms such as LinkedIn, Boolean search exposure and leveraging networks through referrals and internal applicants Familiarity with employment laws and be supportive of diversity Curiosity about how to improve efficiency in attracting top talent from across the continent and the diaspora. Motivation to relentlessly and consistently engage and follow-up with prospective candidates and referrers. Excellent People, Communication, Problem-solving, Negotiation, Time management and Coordination skills. You understand the value of maintaining positive relationships and creating an awesome candidate/hiring manager’s experience. You have a knack for developing, coordinating and implementing the calendars of activities to ensure that targets are hit in a timely manner Excellent knowledge and passion about Andela’s mission and vision. Able to convincingly sell Andela’s opportunity to prospective employees You drive results in a big way and can get things done. You are self-driven and have great independent follow-through You are great at researching candidates and their previous employers online, and have a very strong interest in talent acquisition and personal career trajectories. High learning velocity and readiness to be awesome EPIC Values Alignment Demonstrable commitment to the learning & development of people and technology The ability to learn new things fast enough to amaze your friends and family Interested? If the above sounds like an exciting role to you, please tell us why you believe you’re a good fit and we’ll be in touch. Benefits & Compensation Full-time compensation Full medical coverage Lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, And a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
Dec 06, 2018
Full Time
About Andela Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About You: You are passionate about supporting recruiting functions, building and designing systems and process that increase efficiency and you have a love for finding and supporting unique individuals that, given the right role have the power to change the world. You are excited to represent Andela to a wide variety of candidates across levels of seniority and thrive in a multi-functional role in fast-paced, innovative environments, and solving key issues enabling recruiting functions to thrive and aiding in finding and empowering Africa’s top talents. You have strong analytical and time/project management skills. You are a confident self-starter and a results-oriented individual excited by the mission that you apply your skills towards. You’ll partner closely with the Recruiting team to optimize the job roles in focus. About the role: Andela is a fast growing organization that requires a strong recruitment team to achieve its hiring goals. The Recruitment Specialist will work with an awesome team to drive Andela’s recruitment strategy of hiring top talents whose values and goals are very well aligned with that of Andela. In partnership with hiring managers, you will be responsible for sourcing and hiring these talents while ensuring all stakeholders have a great hiring experience. Key Responsibilities Candidate Sourcing and selection Actively source top talent online to build a funnel of qualified candidates for a quickly scaling and dynamic global team, for diverse functions across the organisation Work closely with hiring managers to achieve a clear understanding of job roles in order to identify the best talents Design and maintain systems that guarantee punctual and delightful evaluation processes for our candidates. Comply with and bolster data analysis systems to improve performance tracking once hired. Engage and captivate the interest of high-quality candidates and convert those candidates into hires. Identify new sourcing channels and tools through frequent research Ensure a best-in-class selection process Stakeholder Management Coordinate and communicate with internal stakeholders to guarantee headcount is filled on time, and through the most equitable and objective processes possible. Partner with hiring managers to identify hiring needs and best ways to fill those needs. Proactively guide internal stakeholders towards best hiring practices. Provide timely feedback to candidates to ensure a great candidate experience Maintain positive relationships with candidates in ways that could yield referrals that could become potential hire Build a community of top talents that can be tapped into in the near future Create accessible resources for your stakeholder (candidates, hiring managers and interviewers) Others Facilitate workshops aimed to improve the recruitment process across the organisation Develop Initiatives that add value to the organisation in areas relating to talent sourcing and management Collaborate with the Recruiting Manager to continually develop and improve on existing recruitment processes Assist the recruiting operations team in optimizing the hiring process Qualifications & Characteristics As the ideal candidates for this role should possess the following: 2-5 years experience in talent acquisition/recruitment - technical recruiting would be a bonus Certified member of Chartered Institute of Personnel Management or related body is a bonus. A self-starter and able to work independently with some ambiguity and develop process and structure as needed. Creativity in expanding the ecosystem for sourcing top talent for Andela.You are Innovative and a supporter of diversity and equal employment opportunity Active sourcing experience through platforms such as LinkedIn, Boolean search exposure and leveraging networks through referrals and internal applicants Familiarity with employment laws and be supportive of diversity Curiosity about how to improve efficiency in attracting top talent from across the continent and the diaspora. Motivation to relentlessly and consistently engage and follow-up with prospective candidates and referrers. Excellent People, Communication, Problem-solving, Negotiation, Time management and Coordination skills. You understand the value of maintaining positive relationships and creating an awesome candidate/hiring manager’s experience. You have a knack for developing, coordinating and implementing the calendars of activities to ensure that targets are hit in a timely manner Excellent knowledge and passion about Andela’s mission and vision. Able to convincingly sell Andela’s opportunity to prospective employees You drive results in a big way and can get things done. You are self-driven and have great independent follow-through You are great at researching candidates and their previous employers online, and have a very strong interest in talent acquisition and personal career trajectories. High learning velocity and readiness to be awesome EPIC Values Alignment Demonstrable commitment to the learning & development of people and technology The ability to learn new things fast enough to amaze your friends and family Interested? If the above sounds like an exciting role to you, please tell us why you believe you’re a good fit and we’ll be in touch. Benefits & Compensation Full-time compensation Full medical coverage Lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, And a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
Maersk Nigeria is looking to hire a Counter Agent to join our team in Lagos. Reporting to the Counter Manager, the Counter Agent will be responsible for owning/managing the customer experience relating to cargo release and import shipment exceptions (i.e. invoicing and refund processes) We offer At Maersk, you'll be part of a global team motivated by bringing food and commodities to people in every corner of the world. We do this through close partnerships with our valued customers, who trade everything from seafood and fruits, to clothes, electronics and cars! No matter our role in the Region our end goal is to simplify the lives of our customers. This is done through seamless processes, best in class digital solutions, and great customer service! So, we offer: i. Results orientation ii. Improved commercial and leadership capabilities iii. Interaction within broader Area for best practice sharing iv. Creating network within the global organization v. Understand market and customer drivers vi. Improve understanding of how best to generate profit for Maersk Moreover, you will expand your customer network and enrich your market and product knowledge while enhancing the Maersk's leadership position and contributing to the continuous success of the Maersk Nigeria organization Key responsibilities Receive and file correct documents for import cargo release Ensure end of day checks of documents received for filing and dispatch to archive Achieve the set target for cargo release by working closely with the GSC to ensure no delays Ensure exceptions at the counter are resolved timely to prevent a negative customer experience and issues degenerating to financial losses Ensure smooth and timely transactions at the counter Manage self-service computers, ensure they are set up and functional at all times Continuously find ways to improve counter processes and act on them Clearly demonstrate CARE PRO behaviors in every customer interaction. Actively drive awareness and utilisation of Maersk Line self-service channels Always behave in a manner consistent with and loyal to the A.P. Moller - Maersk values We are looking for Minimum HND or BSc in any discipline Proficient use (above average skill) in the use of Microsoft office tools i.e. excel, word and power point etc. Good interpersonal and communication skills. Passion for Customer Service. High attention to detail Pro-active person with a service oriented mindset. Likes to get it right the first time and can look ahead to avoid issues from happening. Able to work under pressure while keeping quality in focus. Comfortable with Change Management and capable of delivering high quality before, during and after transformation. Good moral compass and ability to work the Company's values. • Fluent in English (written and oral)
Dec 06, 2018
Full Time
Maersk Nigeria is looking to hire a Counter Agent to join our team in Lagos. Reporting to the Counter Manager, the Counter Agent will be responsible for owning/managing the customer experience relating to cargo release and import shipment exceptions (i.e. invoicing and refund processes) We offer At Maersk, you'll be part of a global team motivated by bringing food and commodities to people in every corner of the world. We do this through close partnerships with our valued customers, who trade everything from seafood and fruits, to clothes, electronics and cars! No matter our role in the Region our end goal is to simplify the lives of our customers. This is done through seamless processes, best in class digital solutions, and great customer service! So, we offer: i. Results orientation ii. Improved commercial and leadership capabilities iii. Interaction within broader Area for best practice sharing iv. Creating network within the global organization v. Understand market and customer drivers vi. Improve understanding of how best to generate profit for Maersk Moreover, you will expand your customer network and enrich your market and product knowledge while enhancing the Maersk's leadership position and contributing to the continuous success of the Maersk Nigeria organization Key responsibilities Receive and file correct documents for import cargo release Ensure end of day checks of documents received for filing and dispatch to archive Achieve the set target for cargo release by working closely with the GSC to ensure no delays Ensure exceptions at the counter are resolved timely to prevent a negative customer experience and issues degenerating to financial losses Ensure smooth and timely transactions at the counter Manage self-service computers, ensure they are set up and functional at all times Continuously find ways to improve counter processes and act on them Clearly demonstrate CARE PRO behaviors in every customer interaction. Actively drive awareness and utilisation of Maersk Line self-service channels Always behave in a manner consistent with and loyal to the A.P. Moller - Maersk values We are looking for Minimum HND or BSc in any discipline Proficient use (above average skill) in the use of Microsoft office tools i.e. excel, word and power point etc. Good interpersonal and communication skills. Passion for Customer Service. High attention to detail Pro-active person with a service oriented mindset. Likes to get it right the first time and can look ahead to avoid issues from happening. Able to work under pressure while keeping quality in focus. Comfortable with Change Management and capable of delivering high quality before, during and after transformation. Good moral compass and ability to work the Company's values. • Fluent in English (written and oral)
Middle East, Turkey & Africa Elevator Programme (all placements will be located in MEA) What is the aim of the Programme? The Elevator General Manager programme aims to develop a group of talented, internationally mobile people and fast track them to General Management positions within 5-8 years of starting the Programme. What will I do? Elevator consists of an 18-month training programme which encompassess two international 9-month placements. During your placements, you will combine operational, all-round experience working in the 4 main hotel business areas of Operations, Business Development, Human Resources and Finance. You will also participate in off-the-job training and have business driven projects to complete. During Elevator your progress is constantly assessed, so you always know how you are developing. As the programme is so flexible, it will take into account all training that you have had to date and build on it, rather than making you repeat things unnecessarily. Where will I be? The location of your placements will depend on availability and the languages you speak. When will I start? The 2019 MEA Elevator Program starts on 01 September 2019. Learning & Development: During your 18-month training you will take part in four residential courses. As an Elevator participant you will also have access to the Hilton University, our on-line learning and development tool, through which you can complete e-learning courses, learn a language on-line and make use of our on-line business library. Support all the Way: Elevator participants are supported throughout their career progression with the Elevator Mentoring Programme where senior managers within Hilton take on the role of Mentors. Are you someone who is Smart? Passionate? Ambitious? These are the questions that we ask any potential candidate before they apply to the Elevator Programme. There are also four main criteria for the General Manager's Programme: You have a true ambition to become General Manager You have to be graduated in the period of July 2017 until 31 August 2019 from a well-respected Hotel or Business School. You must be willing/able to live and work in MEA You will be fluent in English. A second modern language would be considered a plus You are internationally mobile within MEA, with preferably hotel or hospitality work experience. Please also note that as an internal candidate, you must have approval from your Regional Director of HR to apply for this programme and currently hold a non supervisory level position. We already have a number of fantastic internal management development programmes for team members of supervisory level or above. Brand: Hilton Corporate
Dec 05, 2018
Full Time
Middle East, Turkey & Africa Elevator Programme (all placements will be located in MEA) What is the aim of the Programme? The Elevator General Manager programme aims to develop a group of talented, internationally mobile people and fast track them to General Management positions within 5-8 years of starting the Programme. What will I do? Elevator consists of an 18-month training programme which encompassess two international 9-month placements. During your placements, you will combine operational, all-round experience working in the 4 main hotel business areas of Operations, Business Development, Human Resources and Finance. You will also participate in off-the-job training and have business driven projects to complete. During Elevator your progress is constantly assessed, so you always know how you are developing. As the programme is so flexible, it will take into account all training that you have had to date and build on it, rather than making you repeat things unnecessarily. Where will I be? The location of your placements will depend on availability and the languages you speak. When will I start? The 2019 MEA Elevator Program starts on 01 September 2019. Learning & Development: During your 18-month training you will take part in four residential courses. As an Elevator participant you will also have access to the Hilton University, our on-line learning and development tool, through which you can complete e-learning courses, learn a language on-line and make use of our on-line business library. Support all the Way: Elevator participants are supported throughout their career progression with the Elevator Mentoring Programme where senior managers within Hilton take on the role of Mentors. Are you someone who is Smart? Passionate? Ambitious? These are the questions that we ask any potential candidate before they apply to the Elevator Programme. There are also four main criteria for the General Manager's Programme: You have a true ambition to become General Manager You have to be graduated in the period of July 2017 until 31 August 2019 from a well-respected Hotel or Business School. You must be willing/able to live and work in MEA You will be fluent in English. A second modern language would be considered a plus You are internationally mobile within MEA, with preferably hotel or hospitality work experience. Please also note that as an internal candidate, you must have approval from your Regional Director of HR to apply for this programme and currently hold a non supervisory level position. We already have a number of fantastic internal management development programmes for team members of supervisory level or above. Brand: Hilton Corporate
Introduction ============================================================================================================ HealthPlus Limited, Nigeria's first integrative pharmacy, is the fastest-growing pharmacy chain in West Africa. We are committed to our mission of helping people achieve optimum health and vitality, while delivering superior value to stakeholders. Our vision is to be Africa's #1 for pharmacy, wellness and beauty. Recently, we secured significant foreign investment from our partners to scale up our network of retail outlets and our online business. This strategy will give us unparalleled reach across the country and beyond. Our sister company, CasaBella Beauty, is a one-stop store for beauty and grooming solutions for men and women. CasaBella International was incorporated in 2008 and became the exclusive distributor for Revlon in Nigeria. The first CasaBella store opened in Lagos in 2010 and today, CasaBella Beauty is the fastest-growing retailer of beauty supplies in West Africa. Our success is based on our great people, great values and a winning corporate culture. Our people are passionate, driven and committed to continuous learning in order to maintain our edge. Our testimonial is that we are proud to be members of the HealthPlus family as we are offered a strong platform to explore our potentials. We believe in best practices always and therefore employ and retain the best talents. As we expand our frontiers to redefine the world of health & beauty in Nigeria, we are looking for result driven individuals who will roll up their sleeves and share our passion & success. People who will join our team of highly motivated professionals who get the job done! No matter what your job title is, the work you do at HealthPlus supports the health and well-being of the millions of men, women and children who turn to us for care. That is because all of us - from our talented business professionals at the head office and our experts in our retail locations who serve our communities - are committed to providing the best possible service experience. With locations across Nigeria, we offer the opportunity to build a rewarding career in an environment that supports your success. ============================================================================================================ Specification Report to the CEO Correspondence and Document Prepare and preview hard copy and electronic mails on behalf of the CEO; provide accuracy checks on basic data and documents requiring the CEO' signature Sort and distribute the CEO's mails and memos Prepare and arrange the collation & biding of documents for presentations as directed Ensure all documentation is appropriately filed for ease of reference and efficient retrieval Calendar Management Pro-actively coordinate, monitor and manage CEO's personal appointments and diary Meeting Management Take and distribute Minutes of Meetings when required Administration Answer telephone calls directed to the CEO's Office and take messages Answer all enquiries efficiently and effectively Provide support to the officers responsible regarding the organization and coordination of internal/external meetings or events Work continuously to promote the culture of excellent customer service in supporting the Chief Executive Officer achievement of desired objectives Customer Responsiveness Courtesy in dealing with internal staff, external customers and vendors Expense Management Operate efficiently at lowest cost; staying within approved budgets, establish appropriate reporting and control procedures Decision Making/Problem Solving Quick understanding of most relevant problems and the ability to proffer timely, practical decisions Housekeeping Ensure efficient use and management of the Reception & Reception Corner and Conference Room Proactive management of the CEO's personal itinerary (meals & refreshments, personal visitors, family/friends' birthday & other celebration notifications, reminders and co-ordination of family events, etc.) Efficient running of the CEO's Office; overseeing its' cleanliness, orderliness and ensuring there is always a sufficient supply of office supplies and stationery =========================================================================================================== Requirements Bachelor's degree in Business Administration or a relevant field with at least 5 years of proven experience providing executive support in a structured organization Membership of ICSAN, CIA is an added advantage Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail Very strong interpersonal skills and the ability to build relationships with stakeholders, including Board of Directors, Senior Management Team and external partners Understanding business functions and metrics within the Organization Expert level written and verbal communication skills Demonstrated proactive approaches to problem-solving with strong decision-making capability Able to work within a team as well as alone with little or no supervision High level of personal effectiveness Excellent customer service and interpersonal skills A professional and confident manner Committed and professional in attitude Ability to adapt to and manage change Ability to treat others with respect Upholding quality and continuous improvement •A good working Knowledge of the uses and applications of MS Office suite; Word, PowerPoint, Excel, Outlook etc. in the preparation of high quality documents on behalf of the CEO ============================================================================================================
Dec 05, 2018
Permanent
Introduction ============================================================================================================ HealthPlus Limited, Nigeria's first integrative pharmacy, is the fastest-growing pharmacy chain in West Africa. We are committed to our mission of helping people achieve optimum health and vitality, while delivering superior value to stakeholders. Our vision is to be Africa's #1 for pharmacy, wellness and beauty. Recently, we secured significant foreign investment from our partners to scale up our network of retail outlets and our online business. This strategy will give us unparalleled reach across the country and beyond. Our sister company, CasaBella Beauty, is a one-stop store for beauty and grooming solutions for men and women. CasaBella International was incorporated in 2008 and became the exclusive distributor for Revlon in Nigeria. The first CasaBella store opened in Lagos in 2010 and today, CasaBella Beauty is the fastest-growing retailer of beauty supplies in West Africa. Our success is based on our great people, great values and a winning corporate culture. Our people are passionate, driven and committed to continuous learning in order to maintain our edge. Our testimonial is that we are proud to be members of the HealthPlus family as we are offered a strong platform to explore our potentials. We believe in best practices always and therefore employ and retain the best talents. As we expand our frontiers to redefine the world of health & beauty in Nigeria, we are looking for result driven individuals who will roll up their sleeves and share our passion & success. People who will join our team of highly motivated professionals who get the job done! No matter what your job title is, the work you do at HealthPlus supports the health and well-being of the millions of men, women and children who turn to us for care. That is because all of us - from our talented business professionals at the head office and our experts in our retail locations who serve our communities - are committed to providing the best possible service experience. With locations across Nigeria, we offer the opportunity to build a rewarding career in an environment that supports your success. ============================================================================================================ Specification Report to the CEO Correspondence and Document Prepare and preview hard copy and electronic mails on behalf of the CEO; provide accuracy checks on basic data and documents requiring the CEO' signature Sort and distribute the CEO's mails and memos Prepare and arrange the collation & biding of documents for presentations as directed Ensure all documentation is appropriately filed for ease of reference and efficient retrieval Calendar Management Pro-actively coordinate, monitor and manage CEO's personal appointments and diary Meeting Management Take and distribute Minutes of Meetings when required Administration Answer telephone calls directed to the CEO's Office and take messages Answer all enquiries efficiently and effectively Provide support to the officers responsible regarding the organization and coordination of internal/external meetings or events Work continuously to promote the culture of excellent customer service in supporting the Chief Executive Officer achievement of desired objectives Customer Responsiveness Courtesy in dealing with internal staff, external customers and vendors Expense Management Operate efficiently at lowest cost; staying within approved budgets, establish appropriate reporting and control procedures Decision Making/Problem Solving Quick understanding of most relevant problems and the ability to proffer timely, practical decisions Housekeeping Ensure efficient use and management of the Reception & Reception Corner and Conference Room Proactive management of the CEO's personal itinerary (meals & refreshments, personal visitors, family/friends' birthday & other celebration notifications, reminders and co-ordination of family events, etc.) Efficient running of the CEO's Office; overseeing its' cleanliness, orderliness and ensuring there is always a sufficient supply of office supplies and stationery =========================================================================================================== Requirements Bachelor's degree in Business Administration or a relevant field with at least 5 years of proven experience providing executive support in a structured organization Membership of ICSAN, CIA is an added advantage Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail Very strong interpersonal skills and the ability to build relationships with stakeholders, including Board of Directors, Senior Management Team and external partners Understanding business functions and metrics within the Organization Expert level written and verbal communication skills Demonstrated proactive approaches to problem-solving with strong decision-making capability Able to work within a team as well as alone with little or no supervision High level of personal effectiveness Excellent customer service and interpersonal skills A professional and confident manner Committed and professional in attitude Ability to adapt to and manage change Ability to treat others with respect Upholding quality and continuous improvement •A good working Knowledge of the uses and applications of MS Office suite; Word, PowerPoint, Excel, Outlook etc. in the preparation of high quality documents on behalf of the CEO ============================================================================================================
Maersk Nigeria is looking to hire a Dynamic Customer Service Agent to join our team in Lagos. Reporting to the Ocean Customer Service Manager, the Customer Service Agent will be responsible for owning/managing the customer experience of his/her customers by proactively identifying issues & building relationships to the mutual benefit of the customer and Maersk. We offer At Maersk, you'll be part of a global team motivated by bringing food and commodities to people in every corner of the world. We do this through close partnerships with our valued customers, who trade everything from seafood and fruits, to clothes, electronics and cars! No matter our role in the Region our end goal is to simplify the lives of our customers. This is done through seamless processes, best in class digital solutions, and great customer service! So, we offer: i. Results orientation ii. Improved commercial and leadership capabilities iii. Interaction within broader Area for best practice sharing iv. Creating network within the global organization v. Understand market and customer drivers vi. Improve understanding of how best to generate profit for Maersk Moreover, you will expand your customer network and enrich your market and product knowledge while enhancing the Maersk's leadership position and contributing to the continuous success of the Maersk Nigeria organization Key responsibilities Have more Customer's business Acumen and ability to know what factors drives the decision making. Understanding of external factors impacting Customer's supply Chain & understand their sense of urgency, service needs, drivers and desires. Ability to align with customer expectations upfront & to be able to respond with suggested solutions Be the primary point of contact for own customers and ensure smooth execution of the end-to-end shipment lifecycle, by working closely with the customer as well as internal stakeholders. Proactively track shipments and notify customers of relevant deviations from the transport plan, including potential solutions or alternatives. Together with One teams, own customer issues and engage relevant stakeholders as required to facilitate timely and effective solutions. Be fully responsible for customer satisfaction across Maersk product offering (own customers). Willingness to go the extra mile towards the customers & with focus on providing solutions. In general, actively seek out and act on continuous improvement opportunities both in relation to customers and internal / external stakeholders We are looking for Minimum BSc or Master's Degree /MBA in Marketing, Sales or Business-related course Minimum 2 years customer service or sales experience. Experience in shipping/logistics industry will be preferred but not compulsory. Must be willing to learn fast Proficient use (above average skill) in the use of Microsoft office tools i.e. excel, word and power point etc. Strong interpersonal and communication skills. Passion for Customer Service. Pro-active person with a service oriented mindset. Dedicated, Decisive and result orientated with a can-do attitude. Likes to get it right the first time and can look ahead to avoid issues from happening. Able to work under pressure while keeping quality in focus. Comfortable with Change Management and capable of delivering high quality before, during and after transformation. Good process understanding and digital proficiency. Comfortable with working with multiple items at the same time whilst keeping quality in focus. Well organized, efficient and effective. An excellent team player. Good moral compass and ability to work the Company's values. • Fluent in English (written and oral)
Dec 05, 2018
Full Time
Maersk Nigeria is looking to hire a Dynamic Customer Service Agent to join our team in Lagos. Reporting to the Ocean Customer Service Manager, the Customer Service Agent will be responsible for owning/managing the customer experience of his/her customers by proactively identifying issues & building relationships to the mutual benefit of the customer and Maersk. We offer At Maersk, you'll be part of a global team motivated by bringing food and commodities to people in every corner of the world. We do this through close partnerships with our valued customers, who trade everything from seafood and fruits, to clothes, electronics and cars! No matter our role in the Region our end goal is to simplify the lives of our customers. This is done through seamless processes, best in class digital solutions, and great customer service! So, we offer: i. Results orientation ii. Improved commercial and leadership capabilities iii. Interaction within broader Area for best practice sharing iv. Creating network within the global organization v. Understand market and customer drivers vi. Improve understanding of how best to generate profit for Maersk Moreover, you will expand your customer network and enrich your market and product knowledge while enhancing the Maersk's leadership position and contributing to the continuous success of the Maersk Nigeria organization Key responsibilities Have more Customer's business Acumen and ability to know what factors drives the decision making. Understanding of external factors impacting Customer's supply Chain & understand their sense of urgency, service needs, drivers and desires. Ability to align with customer expectations upfront & to be able to respond with suggested solutions Be the primary point of contact for own customers and ensure smooth execution of the end-to-end shipment lifecycle, by working closely with the customer as well as internal stakeholders. Proactively track shipments and notify customers of relevant deviations from the transport plan, including potential solutions or alternatives. Together with One teams, own customer issues and engage relevant stakeholders as required to facilitate timely and effective solutions. Be fully responsible for customer satisfaction across Maersk product offering (own customers). Willingness to go the extra mile towards the customers & with focus on providing solutions. In general, actively seek out and act on continuous improvement opportunities both in relation to customers and internal / external stakeholders We are looking for Minimum BSc or Master's Degree /MBA in Marketing, Sales or Business-related course Minimum 2 years customer service or sales experience. Experience in shipping/logistics industry will be preferred but not compulsory. Must be willing to learn fast Proficient use (above average skill) in the use of Microsoft office tools i.e. excel, word and power point etc. Strong interpersonal and communication skills. Passion for Customer Service. Pro-active person with a service oriented mindset. Dedicated, Decisive and result orientated with a can-do attitude. Likes to get it right the first time and can look ahead to avoid issues from happening. Able to work under pressure while keeping quality in focus. Comfortable with Change Management and capable of delivering high quality before, during and after transformation. Good process understanding and digital proficiency. Comfortable with working with multiple items at the same time whilst keeping quality in focus. Well organized, efficient and effective. An excellent team player. Good moral compass and ability to work the Company's values. • Fluent in English (written and oral)
Head of Acquisition - Jumia (Full Time) Who we are Jumia is Africa's leading internet group, with already over 3,000 employees in more than 14 African countries and huge successes such as Jumia, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services. It is led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CdC. Founded in 2012, Jumia's mission is to revolutionize the concept of shopping by providing customers with the best online shopping experience through a wide range of products categories including mobiles & tablets, computers, electronics, home & living, fashion, sports, health & beauty, grocery and others. Africa is one of the fastest growing economies in the world, offering excellent opportunities in a vibrant and booming environment. Its economic growth has enabled innovative businesses to flourish and this is where Jumia steps in. We are currently looking for talented people with a passion for emerging markets and Africa to join our team and embark on our exciting journey Responsibilities The Head of Vendor Acquisition will lead Jumia Vendor Acquisition Strategy, which at a high level includes Vendor Acquisition, Vendor Retention, Vendor Development, Vendor Experience and Vendor Education. You will be responsible for driving growth and revenue from Vendors across product lines. In addition to organic growth, this position will develop relationships with channel partners to meet Vendor acquisition targets as required. In particular, you will: Acquire and incubate key target sellers, in line with our long-term strategic plan Implement campaigns and initiatives for new sellers to boost their performance Devise a plan to acquire vendors and products to fuel an aggressive growth Break down regional targets into individual targets for each team member and ensure targets are achieved Devise and implement online and offline strategies to source leads Liaises with category team to drive and growth individual categories (e.g. Electronics, Health & Beauty, Fashion) Manage a team of acquisition agents and optimize their performance Directly interact with key new sellers to build relationship and ensure strong performance with Jumia Ensure overall sales target are met through planning, forecasting, marketing and collaboration with internal teams Recommend processes and performance measures to improve and motivate team in line with the company objectives Professional Skills & Qualifications Degree in related courses which include; Business Administration/Management, Sales, Marketing, Economics. Minimum of 5 years of Vendor Management/Acquisitions and/or Business Development & Account Management experience is required Previous experience in fast-paced high-pressure sales environment with short closing cycles E-commerce experience is a plus Good relationship with top distributors in Major markets across different product categories would be an added advantage. We Offer A unique experience in an entrepreneurial, yet structured environment The opportunity to become part of a highly professional and dynamic team working around the world An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures
Dec 04, 2018
Full Time
Head of Acquisition - Jumia (Full Time) Who we are Jumia is Africa's leading internet group, with already over 3,000 employees in more than 14 African countries and huge successes such as Jumia, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services. It is led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CdC. Founded in 2012, Jumia's mission is to revolutionize the concept of shopping by providing customers with the best online shopping experience through a wide range of products categories including mobiles & tablets, computers, electronics, home & living, fashion, sports, health & beauty, grocery and others. Africa is one of the fastest growing economies in the world, offering excellent opportunities in a vibrant and booming environment. Its economic growth has enabled innovative businesses to flourish and this is where Jumia steps in. We are currently looking for talented people with a passion for emerging markets and Africa to join our team and embark on our exciting journey Responsibilities The Head of Vendor Acquisition will lead Jumia Vendor Acquisition Strategy, which at a high level includes Vendor Acquisition, Vendor Retention, Vendor Development, Vendor Experience and Vendor Education. You will be responsible for driving growth and revenue from Vendors across product lines. In addition to organic growth, this position will develop relationships with channel partners to meet Vendor acquisition targets as required. In particular, you will: Acquire and incubate key target sellers, in line with our long-term strategic plan Implement campaigns and initiatives for new sellers to boost their performance Devise a plan to acquire vendors and products to fuel an aggressive growth Break down regional targets into individual targets for each team member and ensure targets are achieved Devise and implement online and offline strategies to source leads Liaises with category team to drive and growth individual categories (e.g. Electronics, Health & Beauty, Fashion) Manage a team of acquisition agents and optimize their performance Directly interact with key new sellers to build relationship and ensure strong performance with Jumia Ensure overall sales target are met through planning, forecasting, marketing and collaboration with internal teams Recommend processes and performance measures to improve and motivate team in line with the company objectives Professional Skills & Qualifications Degree in related courses which include; Business Administration/Management, Sales, Marketing, Economics. Minimum of 5 years of Vendor Management/Acquisitions and/or Business Development & Account Management experience is required Previous experience in fast-paced high-pressure sales environment with short closing cycles E-commerce experience is a plus Good relationship with top distributors in Major markets across different product categories would be an added advantage. We Offer A unique experience in an entrepreneurial, yet structured environment The opportunity to become part of a highly professional and dynamic team working around the world An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures
Category Developer, Groceries & Toy, Kids & Baby – Jumia (Full Time) Who we are Jumia is Africa's leading internet group, with already over 3,000 employees in more than 20 African countries and huge successes such as Jumia, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services. It is led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CdC. Africa is one of the fastest growing economies in the world, offering excellent opportunities in a vibrant and booming environment. Its economic growth has enabled innovative businesses to flourish and this is where Jumia steps in. We are currently looking for talented people with a passion for emerging markets and Africa to join our team and embark on our exciting journey . Responsibilities As a Category Developer, you will be responsible for driving online sales through vendor sourcing, online assortment expansion, and optimizing the availability of products online in your category. You will leverage data (including website analytics, online sales reporting and customer feedback to recommend and execute merchandising strategies that improve digital user experience and business results. In particular you will: Ensure that the pricing and promotion of these categories are managed effectively to increase sales and profitability aimed at driving sustainable growth. Utilize prospecting tools to generate leads. Prospect to secure new, competitive and non-buying accounts. Proactively arrange time in territory to achieve optimum face-to-face selling opportunities. Coordinate account set up, initial equipment and product deliveries to ensure customer satisfaction, including follow-up with customer once account is set up. Help reshape and define assigned category to proactively engage customer base and drive wallet share growth. Effectively execute territory plan, account plans and opportunity plans to maximize revenue across 100-125 assigned accounts Help define the seller base and industry verticals Jumia targets and influence a sales plan that is in line with our seller business direction. Build and maintain a healthy sales pipeline to achieve new business targets that exceed monthly metrics and key performance goals. Drive revenue by identifying and understanding the client’s business needs, and effectively offering highly valued solutions that win new business opportunities for Jumia Design exit strategies for unsuccessful vendors/ products Utilize tools and best practices to meet and exceed weekly sales goals & metrics Professional Skills & Qualifications Bachelor's Degree in Sales, Marketing, Business Operations is required. 3 - 5 years in a buyer, assistant buyer, or merchandising role in FMCG industry Proven ability to initiate relationships, assess partnership viability, work through long deal cycles, and close complex deals. Ability to create valid business reasons to engage customers to drive meaningful sales engagements and business opportunities Comfortable in a fast-paced, multi-tasked, high-energy environment. Advanced knowledge of the Online Marketplace and the Ecommerce Industry. We Offer A unique experience in an entrepreneurial, yet structured environment The opportunity to become part of a highly professional and dynamic team working around the world An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures
Dec 03, 2018
Full Time
Category Developer, Groceries & Toy, Kids & Baby – Jumia (Full Time) Who we are Jumia is Africa's leading internet group, with already over 3,000 employees in more than 20 African countries and huge successes such as Jumia, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services. It is led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CdC. Africa is one of the fastest growing economies in the world, offering excellent opportunities in a vibrant and booming environment. Its economic growth has enabled innovative businesses to flourish and this is where Jumia steps in. We are currently looking for talented people with a passion for emerging markets and Africa to join our team and embark on our exciting journey . Responsibilities As a Category Developer, you will be responsible for driving online sales through vendor sourcing, online assortment expansion, and optimizing the availability of products online in your category. You will leverage data (including website analytics, online sales reporting and customer feedback to recommend and execute merchandising strategies that improve digital user experience and business results. In particular you will: Ensure that the pricing and promotion of these categories are managed effectively to increase sales and profitability aimed at driving sustainable growth. Utilize prospecting tools to generate leads. Prospect to secure new, competitive and non-buying accounts. Proactively arrange time in territory to achieve optimum face-to-face selling opportunities. Coordinate account set up, initial equipment and product deliveries to ensure customer satisfaction, including follow-up with customer once account is set up. Help reshape and define assigned category to proactively engage customer base and drive wallet share growth. Effectively execute territory plan, account plans and opportunity plans to maximize revenue across 100-125 assigned accounts Help define the seller base and industry verticals Jumia targets and influence a sales plan that is in line with our seller business direction. Build and maintain a healthy sales pipeline to achieve new business targets that exceed monthly metrics and key performance goals. Drive revenue by identifying and understanding the client’s business needs, and effectively offering highly valued solutions that win new business opportunities for Jumia Design exit strategies for unsuccessful vendors/ products Utilize tools and best practices to meet and exceed weekly sales goals & metrics Professional Skills & Qualifications Bachelor's Degree in Sales, Marketing, Business Operations is required. 3 - 5 years in a buyer, assistant buyer, or merchandising role in FMCG industry Proven ability to initiate relationships, assess partnership viability, work through long deal cycles, and close complex deals. Ability to create valid business reasons to engage customers to drive meaningful sales engagements and business opportunities Comfortable in a fast-paced, multi-tasked, high-energy environment. Advanced knowledge of the Online Marketplace and the Ecommerce Industry. We Offer A unique experience in an entrepreneurial, yet structured environment The opportunity to become part of a highly professional and dynamic team working around the world An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures
About Andela Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About the Role In this role, you will primarily work as a Software Engineer within the Technology department building world-class learning technology to support the skill development of Andela developers at scale. As the Software Engineer, you will take on complex tasks and complete them despite roadblocks, grabbing others for help or insight as necessary. You will require little oversight beyond high-level direction; you can take a complex user story, break it down into sub-tasks, and complete their sub-tasks with relative ease. You will show initiative beyond knocking tasks off a list; you are able to identify and suggest areas of future work for yourself or your team. You will drive product velocity and deliver products with confidence. You will take pride in building products that are key to helping Andela grow and scale as an organization. Key Responsibilities Work closely with Product Managers, Engineers and Stakeholders to understand the business requirements Collaborate with a team of engineers to deliver complex software solutions that meet those needs Own the full lifecycle of features from design, to implementation to deployment and maintenance Promote and nurture good team practices such as TDD, code reviews, and pair programming Participate and contribute during project planning sessions Qualifications 3-5 years of software development experience Strong understanding of computer science principles, system design, and architecture Experience working in an agile environment (standups, sprint planning, retrospectives, etc) Experience developing SaaS products, specifically ed-tech or learning technology Experience with Test Driven Development (TDD) and pair programming Experience building both front-end and backend Proficient in at least two (2) or more of the following technologies: Javascript / Node.js Angular / React Postgres Docker AWS / Google Cloud Solid written and verbal communication Experience working remotely as an effective team member A Bachelor's or advanced degree in Software Engineering, Computer Science or related field EPIC Values Alignment Demonstrable commitment to the learning & development of people and technology The ability to learn new things fast enough to amaze your friends and family Interested? If the above sounds like an exciting role to you, please tell us why you believe you’re a good fit and we’ll be in touch. Benefits & Compensation Full-time compensation Full medical coverage Breakfast, lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Dec 03, 2018
Full Time
About Andela Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About the Role In this role, you will primarily work as a Software Engineer within the Technology department building world-class learning technology to support the skill development of Andela developers at scale. As the Software Engineer, you will take on complex tasks and complete them despite roadblocks, grabbing others for help or insight as necessary. You will require little oversight beyond high-level direction; you can take a complex user story, break it down into sub-tasks, and complete their sub-tasks with relative ease. You will show initiative beyond knocking tasks off a list; you are able to identify and suggest areas of future work for yourself or your team. You will drive product velocity and deliver products with confidence. You will take pride in building products that are key to helping Andela grow and scale as an organization. Key Responsibilities Work closely with Product Managers, Engineers and Stakeholders to understand the business requirements Collaborate with a team of engineers to deliver complex software solutions that meet those needs Own the full lifecycle of features from design, to implementation to deployment and maintenance Promote and nurture good team practices such as TDD, code reviews, and pair programming Participate and contribute during project planning sessions Qualifications 3-5 years of software development experience Strong understanding of computer science principles, system design, and architecture Experience working in an agile environment (standups, sprint planning, retrospectives, etc) Experience developing SaaS products, specifically ed-tech or learning technology Experience with Test Driven Development (TDD) and pair programming Experience building both front-end and backend Proficient in at least two (2) or more of the following technologies: Javascript / Node.js Angular / React Postgres Docker AWS / Google Cloud Solid written and verbal communication Experience working remotely as an effective team member A Bachelor's or advanced degree in Software Engineering, Computer Science or related field EPIC Values Alignment Demonstrable commitment to the learning & development of people and technology The ability to learn new things fast enough to amaze your friends and family Interested? If the above sounds like an exciting role to you, please tell us why you believe you’re a good fit and we’ll be in touch. Benefits & Compensation Full-time compensation Full medical coverage Breakfast, lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We're looking for a vibrant Manager who is passionate and committed to help launch a start-up business in beauty and hospitality, yielding results and reaching the peak of success.
The role of the Manager is to be a strong factor in the building of a successful, fast-growing and professional business. He/she is willing to work with the company for a long time with the aim to expand and grow within the company. As a key member of staff, he/she must ensure the business will operate smoothly, with sufficient stock and staff at all times.
The ideal candidate in this position must thrive in a dynamic, fast-paced environment, maintain a courteous demeanour with customers, as well as effectively make use of downtime. Strong leadership and personnel management skills should be accompanied by a customer service orientation and commitment to company values and image.
The Manager pays close attention to all operational details to ensure the comfort, safety and enjoyment of guests and job satisfaction of staff, as well as the financial success of the establishment.
Dec 01, 2018
Full Time
We're looking for a vibrant Manager who is passionate and committed to help launch a start-up business in beauty and hospitality, yielding results and reaching the peak of success.
The role of the Manager is to be a strong factor in the building of a successful, fast-growing and professional business. He/she is willing to work with the company for a long time with the aim to expand and grow within the company. As a key member of staff, he/she must ensure the business will operate smoothly, with sufficient stock and staff at all times.
The ideal candidate in this position must thrive in a dynamic, fast-paced environment, maintain a courteous demeanour with customers, as well as effectively make use of downtime. Strong leadership and personnel management skills should be accompanied by a customer service orientation and commitment to company values and image.
The Manager pays close attention to all operational details to ensure the comfort, safety and enjoyment of guests and job satisfaction of staff, as well as the financial success of the establishment.
About Andela: Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About You: You are passionate about supporting recruiting functions, building and designing systems and process that increase efficiency and you have a love for finding and supporting unique individuals that, given the right role have the power to change the world. You are excited to represent Andela to a wide variety of candidates across levels of seniority and thrive in a multi-functional role in fast-paced, innovative environments, and solving key issues enabling recruiting functions to thrive and aiding in finding and empowering Africa’s top engineers. You have strong analytical and time/project management skills. You are a confident self-starter and be a results-oriented individual excited by the mission that you apply your skills towards. Role Responsibilities: Define and lead coordination systems, measurement, and accountability in Andela’s rapidly scaling and dynamic Talent function - including managing interview scheduling for key/senior roles Delivering an incredible candidate experience by being the scheduling point of contact for key hires Providing a key role in talent mapping and insight to ensure Andela is an expert in technology market trends Maximise the efficient and quality of Talent / Recruitment operations by finding, selecting and overseeing the implementation of third party softwares, tools and internal process that empower and enhance Talent / Recruiting at Andela Screening online applicants and ensure SLA’s are met regarding responses to candidates, updates to referrers and in internal client delivery Qualifications & Characteristics As the ideal candidates for this role should have: Experience in coordination and/or project management Experience in technology companies or staffing environments, exposure specifically to technology recruiting would be a bonus The ability and desire to innovate and “think-outside-the-box” to constantly seek to improve the overall division and Andela while operating in an environment of constant change Knowledge of recruiting functions and experience managing projects/initiatives would be preferred Strong time-management skills and ideally across gSuite A passion to optimise/empower a recruiting function through problem solving, coordination and seeking to find solutions and positively impact the Talent team The ability to work independently, with some ambiguity and develop process and structure as needed Benefits & Compensation Full-time compensation Full medical coverage Lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, And a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
Dec 01, 2018
Full Time
About Andela: Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About You: You are passionate about supporting recruiting functions, building and designing systems and process that increase efficiency and you have a love for finding and supporting unique individuals that, given the right role have the power to change the world. You are excited to represent Andela to a wide variety of candidates across levels of seniority and thrive in a multi-functional role in fast-paced, innovative environments, and solving key issues enabling recruiting functions to thrive and aiding in finding and empowering Africa’s top engineers. You have strong analytical and time/project management skills. You are a confident self-starter and be a results-oriented individual excited by the mission that you apply your skills towards. Role Responsibilities: Define and lead coordination systems, measurement, and accountability in Andela’s rapidly scaling and dynamic Talent function - including managing interview scheduling for key/senior roles Delivering an incredible candidate experience by being the scheduling point of contact for key hires Providing a key role in talent mapping and insight to ensure Andela is an expert in technology market trends Maximise the efficient and quality of Talent / Recruitment operations by finding, selecting and overseeing the implementation of third party softwares, tools and internal process that empower and enhance Talent / Recruiting at Andela Screening online applicants and ensure SLA’s are met regarding responses to candidates, updates to referrers and in internal client delivery Qualifications & Characteristics As the ideal candidates for this role should have: Experience in coordination and/or project management Experience in technology companies or staffing environments, exposure specifically to technology recruiting would be a bonus The ability and desire to innovate and “think-outside-the-box” to constantly seek to improve the overall division and Andela while operating in an environment of constant change Knowledge of recruiting functions and experience managing projects/initiatives would be preferred Strong time-management skills and ideally across gSuite A passion to optimise/empower a recruiting function through problem solving, coordination and seeking to find solutions and positively impact the Talent team The ability to work independently, with some ambiguity and develop process and structure as needed Benefits & Compensation Full-time compensation Full medical coverage Lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, And a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
About Andela Andela extends engineering teams with world-class software developers. We recruit the most talented developers on the African continent, shape them into technical leaders, and place them as full-time distributed team members with companies that range from Microsoft and IBM to dozens of high-growth startups. Andela is building the next generation of global technology leaders. Passion, excellence, entrepreneurial spirit, and rejecting the status quo are just a few of the things that Andela team members have in common. About the role: As Andela engages with the continent’s top technologists, you will lead the development of our processes and rubrics that enable us to clearly define and measure the qualifications of aspiring Andelans. You understand and know how to articulate what makes a senior software developer “senior” in different contexts. You have thought deeply about the attributes of a strong technical team lead. You are familiar with a wider range of technical roles and understand how to assess what attributes make someone a good fit for a particular role. You will be responsible for testing and defining Andela’s channel sourcing strategy and execution for engaging and attracting Africa’s top technologists. About You You are passionate about connecting talented technologists to the role of their dreams. You thrive when designing bold sourcing strategies to find and empower Africa’s top engineers. Knowing the value of reliable processes, you bring a test driven development (TDD) process to tracking, engaging, and evaluating a wide range of technologists across Africa. Having “talked the talk” of software development with dozens if not hundreds of engineers, you have an intuitive sense of role alignment and a data-driven instinct for building scalable recruitment processes. Qualifications & Characteristics As the ideal candidates for this role should: Curiosity about how to improve efficiency in attracting top engineers from across the continent and the diaspora. Motivation to relentlessly and consistently engage and follow-up with prospective candidates and referrers. Clarity when describing Andela's business model and value-add to technical and lay audience. Creativity in expanding the ecosystem for sourcing top talent for Andela. A self-starter and able to work independently with some ambiguity and develop process and structure as needed. Ability to evaluate technical talent including rating proficiency in: tech stacks, microservices, API builds, version control, load balancing, caching, etc. EPIC Values Alignment Demonstrable commitment to the learning & development of people and technology The ability to learn new things fast enough to amaze your friends and family Interested? If the above sounds like an exciting role to you, please tell us why you believe you’re a good fit and we’ll be in touch. Benefits & Compensation Full-time compensation Full medical coverage Lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, And a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
Dec 01, 2018
Full Time
About Andela Andela extends engineering teams with world-class software developers. We recruit the most talented developers on the African continent, shape them into technical leaders, and place them as full-time distributed team members with companies that range from Microsoft and IBM to dozens of high-growth startups. Andela is building the next generation of global technology leaders. Passion, excellence, entrepreneurial spirit, and rejecting the status quo are just a few of the things that Andela team members have in common. About the role: As Andela engages with the continent’s top technologists, you will lead the development of our processes and rubrics that enable us to clearly define and measure the qualifications of aspiring Andelans. You understand and know how to articulate what makes a senior software developer “senior” in different contexts. You have thought deeply about the attributes of a strong technical team lead. You are familiar with a wider range of technical roles and understand how to assess what attributes make someone a good fit for a particular role. You will be responsible for testing and defining Andela’s channel sourcing strategy and execution for engaging and attracting Africa’s top technologists. About You You are passionate about connecting talented technologists to the role of their dreams. You thrive when designing bold sourcing strategies to find and empower Africa’s top engineers. Knowing the value of reliable processes, you bring a test driven development (TDD) process to tracking, engaging, and evaluating a wide range of technologists across Africa. Having “talked the talk” of software development with dozens if not hundreds of engineers, you have an intuitive sense of role alignment and a data-driven instinct for building scalable recruitment processes. Qualifications & Characteristics As the ideal candidates for this role should: Curiosity about how to improve efficiency in attracting top engineers from across the continent and the diaspora. Motivation to relentlessly and consistently engage and follow-up with prospective candidates and referrers. Clarity when describing Andela's business model and value-add to technical and lay audience. Creativity in expanding the ecosystem for sourcing top talent for Andela. A self-starter and able to work independently with some ambiguity and develop process and structure as needed. Ability to evaluate technical talent including rating proficiency in: tech stacks, microservices, API builds, version control, load balancing, caching, etc. EPIC Values Alignment Demonstrable commitment to the learning & development of people and technology The ability to learn new things fast enough to amaze your friends and family Interested? If the above sounds like an exciting role to you, please tell us why you believe you’re a good fit and we’ll be in touch. Benefits & Compensation Full-time compensation Full medical coverage Lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, And a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
Our client seeks an ambitious, enthusiastic and well experience Marketing Manager . As part of the Marketing team, you will be responsible for developing the strategy and executing marketing projects to drive engagement with new and existing clients. The Marketing manager will work closely with the cross functional teams including Marketing, Sales, Operations, etc. to support the planning, strategy, execution and measurement of all Marketing initiatives.
Key Deliverables:
Identifying and segmenting customers according to demographics and psychographics.
Through design thinking, innovate creative solutions that addresses unique customer segments with a personalized luxury experience.
Implement vertical positioning of our brand across all customer segments with the goal of being the preferred customer brand.
Conduct regular competitor product, pricing and customer experience surveys to benchmark competitive advantage.
Thorough knowledge and understanding of competitive landscape with a strategic objective of dominating market share in every customer segment we compete.
Thorough analysis and understanding of business enablers and challenges (SWOT).
Excellent organization skills with the ability to prioritize workload.
Dec 01, 2018
Full Time
Our client seeks an ambitious, enthusiastic and well experience Marketing Manager . As part of the Marketing team, you will be responsible for developing the strategy and executing marketing projects to drive engagement with new and existing clients. The Marketing manager will work closely with the cross functional teams including Marketing, Sales, Operations, etc. to support the planning, strategy, execution and measurement of all Marketing initiatives.
Key Deliverables:
Identifying and segmenting customers according to demographics and psychographics.
Through design thinking, innovate creative solutions that addresses unique customer segments with a personalized luxury experience.
Implement vertical positioning of our brand across all customer segments with the goal of being the preferred customer brand.
Conduct regular competitor product, pricing and customer experience surveys to benchmark competitive advantage.
Thorough knowledge and understanding of competitive landscape with a strategic objective of dominating market share in every customer segment we compete.
Thorough analysis and understanding of business enablers and challenges (SWOT).
Excellent organization skills with the ability to prioritize workload.
NEEDED ASAP Inventory/Logistics Officer for Lagos Office, you will be responsible for managing, receiving and dispatching materials, tracking and maintaining stocks levels and Inventory in the company’s warehouse.
Key Deliverables:
Supervise and coordinate all activities for proper Inventory management to ensure optimum levels of inventory is maintained and at par with quality standards.
Keep track of inventory records to ensure accuracy
Prepare and fulfill purchase orders,
Receiving, storing and issuing materials within the warehouse
Maintain stock records
Check supplies against invoice and purchase orders
Keep proper inventory records using an Inventory Management software
Responsible for preparing reports on any changes done to the Inventory that may be damaged, spoilt or returned
Coordinates purchasing, inventory and warehousing functions
Dec 01, 2018
Full Time
NEEDED ASAP Inventory/Logistics Officer for Lagos Office, you will be responsible for managing, receiving and dispatching materials, tracking and maintaining stocks levels and Inventory in the company’s warehouse.
Key Deliverables:
Supervise and coordinate all activities for proper Inventory management to ensure optimum levels of inventory is maintained and at par with quality standards.
Keep track of inventory records to ensure accuracy
Prepare and fulfill purchase orders,
Receiving, storing and issuing materials within the warehouse
Maintain stock records
Check supplies against invoice and purchase orders
Keep proper inventory records using an Inventory Management software
Responsible for preparing reports on any changes done to the Inventory that may be damaged, spoilt or returned
Coordinates purchasing, inventory and warehousing functions
Our client seeks a Supply Chain Officer, who will be responsible for the execution of all supply chain operations which includes the procurement and inventory of materials. S/he is also responsible for establishing relationships with the best product and logistics vendors.
Key Deliverables:
Ability to use Pro SCM software is compulsory
Knowledge of other SCM software will be an added advantage
Familiarity with safety and procedural best practices in SCM
Problem-solving skills
Attention to detail.
Process and schedule internal project orders within specified procurement lead-time in the most efficient and cost-effective way
Warehouse Management
Dec 01, 2018
Full Time
Our client seeks a Supply Chain Officer, who will be responsible for the execution of all supply chain operations which includes the procurement and inventory of materials. S/he is also responsible for establishing relationships with the best product and logistics vendors.
Key Deliverables:
Ability to use Pro SCM software is compulsory
Knowledge of other SCM software will be an added advantage
Familiarity with safety and procedural best practices in SCM
Problem-solving skills
Attention to detail.
Process and schedule internal project orders within specified procurement lead-time in the most efficient and cost-effective way
Warehouse Management
Introduction HealthPlus Limited, Nigeria's first integrative pharmacy, is the fastest-growing pharmacy chain in West Africa. We are committed to our mission of helping people achieve optimum health and vitality, while delivering superior value to stakeholders. Our vision is to be Africa's #1 for pharmacy, wellness and beauty. Recently, we secured significant foreign investment from our partners to scale up our network of retail outlets and our online business. This strategy will give us unparalleled reach across the country and beyond Our sister company, CasaBella Beauty, is a one-stop store for beauty and grooming solutions for men and women. CasaBella International was incorporated in 2008 and became the exclusive distributor for Revlon in Nigeria. The first CasaBella store opened in Lagos in 2010 and today, CasaBella Beauty is the fastest-growing retailer of beauty supplies in West Africa. Our success is based on our great people, great values and a winning corporate culture. Our people are passionate, driven and committed to continuous learning in order to maintain our edge. Our testimonial is that we are proud to be members of the HealthPlus family as we are offered a strong platform to explore our potentials. We believe in best practices always and therefore employ and retain the best talents. As we expand our frontiers to redefine the world of health & beauty in Nigeria, we are looking for result driven individuals who will roll up their sleeves and share our passion & success. People who will join our team of highly motivated professionals who get the job done! No matter what your job title is, the work you do at HealthPlus supports the health and well-being of the millions of men, women and children who turn to us for care. That is because all of us - from our talented business professionals at the head office and our experts in our retail locations who serve our communities - are committed to providing the best possible service experience. With locations across Nigeria, we offer the opportunity to build a rewarding career in an environment that supports your success. Specification Key elements of the role Report to the CEO o Develop and direct strategies with the Management team for the Projects department and ensure strategies are aligned with the vision of HealthPlus Group o Develop process, procedures and systems for the department in order to deliver the department's strategy. The department comprises of Property Acquisition, Leasing & Value Assurance and Design & Projects o Identify, evaluate, negotiate and manage business opportunities for branch expansion that will contribute to the organisation's short and long term business goals o Identify new opportunities for retail locations and business development o Liaise and negotiate with in conjunction with management retail property developers,landlords and land owners to identify viable retail spaces and opportunities o Handle property related issues and manage relationship with all Landlords/Estate Managers o End-to-end management (plan, implement, manage, evaluate and review) of branch development projects such as expansion, relocation and renovation within stipulated deadlines and cost o Liaise with and coordinate all relevant departments towards branch opening activities through the hand holding period till hand over to store management o Liaise and partner with Facilities and Admin Services department to ensure that all physical facilities including electrical, carpentry, civil works and plumbing systems are functioning optimally o Work with Facilities and Admin Services department to ensure that facilities meet environmental, health, and security standards, and comply with government regulations o Plan, administer and control budgets for contracts, equipment and supplies o Liaise with relevant government bodies to facilitate prompt processing of property related issues such as permits, certificates, fees, etc. o Ensure only registered and accredited vendors in their areas of expertise are sourced and contracted for all supplies and services o Source for vendors/service providers for all supplies and services o Maintain a comprehensive database of vendors to enable swift sourcing of service providers data o Make sure of the smooth progress of all operations until the branch opening o Coordinate between all functional teams involved in the branch opening o Track the quality of deliverables o Identify and mitigate issues and risks in each phase of the project o Timely follow-up with the management team on all issues related to new branch development o Coordinate with internal parties on timelines and issues requiring cross departmental involvement in order to ensure proper communication and timely delivery of works completed o Ensure high quality of project documentation o Provide periodic and detailed status reports to the Management team Requirements Desired Skills & Experience o Bachelor's degree in Architecture, Building Engineering, Civil Engineering or a related field with 10 years o Minimum experience in a structured organisation, 5 years of which must be in a managerial capacity o Experience in the Roll out of retail chain of stores, is highly required o Membership of a recognised professional body i.e. Project Management Institute is required o Leadership & managerial skills o Project management skills o Negotiation and persuasion skills o Excellent interpersonal and people skills o Planning & organisational Skill o Ability to manage time and prioritise tasks o Strong analytical skills o Good problem solving and decision making skills o Excellent verbal and written communication skills o High standard of attention to detail o Ability to work independently, flexible, endurance and has a great willingness to travel o A good working Knowledge of Microsoft Office Suite like Word, Outlook, and Excel
Nov 30, 2018
Permanent
Introduction HealthPlus Limited, Nigeria's first integrative pharmacy, is the fastest-growing pharmacy chain in West Africa. We are committed to our mission of helping people achieve optimum health and vitality, while delivering superior value to stakeholders. Our vision is to be Africa's #1 for pharmacy, wellness and beauty. Recently, we secured significant foreign investment from our partners to scale up our network of retail outlets and our online business. This strategy will give us unparalleled reach across the country and beyond Our sister company, CasaBella Beauty, is a one-stop store for beauty and grooming solutions for men and women. CasaBella International was incorporated in 2008 and became the exclusive distributor for Revlon in Nigeria. The first CasaBella store opened in Lagos in 2010 and today, CasaBella Beauty is the fastest-growing retailer of beauty supplies in West Africa. Our success is based on our great people, great values and a winning corporate culture. Our people are passionate, driven and committed to continuous learning in order to maintain our edge. Our testimonial is that we are proud to be members of the HealthPlus family as we are offered a strong platform to explore our potentials. We believe in best practices always and therefore employ and retain the best talents. As we expand our frontiers to redefine the world of health & beauty in Nigeria, we are looking for result driven individuals who will roll up their sleeves and share our passion & success. People who will join our team of highly motivated professionals who get the job done! No matter what your job title is, the work you do at HealthPlus supports the health and well-being of the millions of men, women and children who turn to us for care. That is because all of us - from our talented business professionals at the head office and our experts in our retail locations who serve our communities - are committed to providing the best possible service experience. With locations across Nigeria, we offer the opportunity to build a rewarding career in an environment that supports your success. Specification Key elements of the role Report to the CEO o Develop and direct strategies with the Management team for the Projects department and ensure strategies are aligned with the vision of HealthPlus Group o Develop process, procedures and systems for the department in order to deliver the department's strategy. The department comprises of Property Acquisition, Leasing & Value Assurance and Design & Projects o Identify, evaluate, negotiate and manage business opportunities for branch expansion that will contribute to the organisation's short and long term business goals o Identify new opportunities for retail locations and business development o Liaise and negotiate with in conjunction with management retail property developers,landlords and land owners to identify viable retail spaces and opportunities o Handle property related issues and manage relationship with all Landlords/Estate Managers o End-to-end management (plan, implement, manage, evaluate and review) of branch development projects such as expansion, relocation and renovation within stipulated deadlines and cost o Liaise with and coordinate all relevant departments towards branch opening activities through the hand holding period till hand over to store management o Liaise and partner with Facilities and Admin Services department to ensure that all physical facilities including electrical, carpentry, civil works and plumbing systems are functioning optimally o Work with Facilities and Admin Services department to ensure that facilities meet environmental, health, and security standards, and comply with government regulations o Plan, administer and control budgets for contracts, equipment and supplies o Liaise with relevant government bodies to facilitate prompt processing of property related issues such as permits, certificates, fees, etc. o Ensure only registered and accredited vendors in their areas of expertise are sourced and contracted for all supplies and services o Source for vendors/service providers for all supplies and services o Maintain a comprehensive database of vendors to enable swift sourcing of service providers data o Make sure of the smooth progress of all operations until the branch opening o Coordinate between all functional teams involved in the branch opening o Track the quality of deliverables o Identify and mitigate issues and risks in each phase of the project o Timely follow-up with the management team on all issues related to new branch development o Coordinate with internal parties on timelines and issues requiring cross departmental involvement in order to ensure proper communication and timely delivery of works completed o Ensure high quality of project documentation o Provide periodic and detailed status reports to the Management team Requirements Desired Skills & Experience o Bachelor's degree in Architecture, Building Engineering, Civil Engineering or a related field with 10 years o Minimum experience in a structured organisation, 5 years of which must be in a managerial capacity o Experience in the Roll out of retail chain of stores, is highly required o Membership of a recognised professional body i.e. Project Management Institute is required o Leadership & managerial skills o Project management skills o Negotiation and persuasion skills o Excellent interpersonal and people skills o Planning & organisational Skill o Ability to manage time and prioritise tasks o Strong analytical skills o Good problem solving and decision making skills o Excellent verbal and written communication skills o High standard of attention to detail o Ability to work independently, flexible, endurance and has a great willingness to travel o A good working Knowledge of Microsoft Office Suite like Word, Outlook, and Excel
About Andela: Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About the Learning Facilitator role The Pre-fellowship facilitator at Andela will be an essential part of Andela’s Talent team strategy. This is a critical role at Andela as the success of our Bootcamps depend on the quality of developers that we admit through programs that an individual in this role will run. S/he would report to a Lead Learning Facilitator within the Bootcamp team , and work closely with other Facilitators, Community Managers e.t.c to set objectives, priorities, and implement and monitor program execution. Responsibilities of the Role: Facilitating and leading hands-on workshops for community members and aspiring Andelans, using Andela’s Homestudy Curriculum , and other Andela recommended or curated learning resources. Ensuring that learners develop technical and team skills in alignment with Andela’s developer framework . Tracking and managing learners engagement, learning velocity by ensuring that they complete their assessments on time and to a certain quality as guided by Andela principles and the design for the program being led Identifying learners who are fit for Andela Bootcamp after a certain period as guided by Andela’s hiring plan. Collaborating with the Curriculum team to provide insight into how our learning resources are being used, their efficacy, and how they could better support the learning of community members and aspiring Andelans. Gather, document, and surface critical feedback for program efficacy and iteration Deliver actionable feedback and watch people improve based on your input Continuously level up your own skills and grow with/into the organization Requirements for the role: Intermediate level experience with the following: Building web applications, using modern HTML/CSS & JavaScript Building web application backends using Node/Express and a relational database for persistence Facilitating or leading hand-ons technical sessions of workshops, e.g in community events Giving and receiving actionable feedback in a learning environment, and being guided by empathy Andela EPIC Values alignment Ability to support learners in a distributed environment Demonstrable commitment to the learning & development of people by applying feedback and technology You are biased towards action. You take action first and improve on the actions for optimal results. You possess excellent organizational skills and ability to communicate with people from diverse backgrounds and experience, as well as manage their expectations You drive results in a valuable way and can get things done. You are self-driven and have great follow-through. You take initiative and have ownership. You can resolve issues and know when to escalate. Benefits & Compensation Full-time compensation Full medical coverage Breakfast, lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Nov 30, 2018
Full Time
About Andela: Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About the Learning Facilitator role The Pre-fellowship facilitator at Andela will be an essential part of Andela’s Talent team strategy. This is a critical role at Andela as the success of our Bootcamps depend on the quality of developers that we admit through programs that an individual in this role will run. S/he would report to a Lead Learning Facilitator within the Bootcamp team , and work closely with other Facilitators, Community Managers e.t.c to set objectives, priorities, and implement and monitor program execution. Responsibilities of the Role: Facilitating and leading hands-on workshops for community members and aspiring Andelans, using Andela’s Homestudy Curriculum , and other Andela recommended or curated learning resources. Ensuring that learners develop technical and team skills in alignment with Andela’s developer framework . Tracking and managing learners engagement, learning velocity by ensuring that they complete their assessments on time and to a certain quality as guided by Andela principles and the design for the program being led Identifying learners who are fit for Andela Bootcamp after a certain period as guided by Andela’s hiring plan. Collaborating with the Curriculum team to provide insight into how our learning resources are being used, their efficacy, and how they could better support the learning of community members and aspiring Andelans. Gather, document, and surface critical feedback for program efficacy and iteration Deliver actionable feedback and watch people improve based on your input Continuously level up your own skills and grow with/into the organization Requirements for the role: Intermediate level experience with the following: Building web applications, using modern HTML/CSS & JavaScript Building web application backends using Node/Express and a relational database for persistence Facilitating or leading hand-ons technical sessions of workshops, e.g in community events Giving and receiving actionable feedback in a learning environment, and being guided by empathy Andela EPIC Values alignment Ability to support learners in a distributed environment Demonstrable commitment to the learning & development of people by applying feedback and technology You are biased towards action. You take action first and improve on the actions for optimal results. You possess excellent organizational skills and ability to communicate with people from diverse backgrounds and experience, as well as manage their expectations You drive results in a valuable way and can get things done. You are self-driven and have great follow-through. You take initiative and have ownership. You can resolve issues and know when to escalate. Benefits & Compensation Full-time compensation Full medical coverage Breakfast, lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
About Andela Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About the Role In this role, you will primarily work as a Software Engineer within the Technology department building world-class learning technology to support the skill development of Andela developers at scale. As the Software Engineer, you will take on complex tasks and complete them despite roadblocks, grabbing others for help or insight as necessary. You will require little oversight beyond high-level direction; you can take a complex user story, break it down into sub-tasks, and complete their sub-tasks with relative ease. You will show initiative beyond knocking tasks off a list; you are able to identify and suggest areas of future work for yourself or your team. You will drive product velocity and deliver products with confidence. You will take pride in building products that are key to helping Andela grow and scale as an organization. Key Responsibilities Work closely with Product Managers, Engineers and Stakeholders to understand the business requirements Collaborate with a team of engineers to deliver complex software solutions that meet those needs Own the full lifecycle of features from design, to implementation to deployment and maintenance Promote and nurture good team practices such as TDD, code reviews, and pair programming Participate and contribute during project planning sessions Qualifications 3-5 years of software development experience Strong understanding of computer science principles, system design, and architecture Experience working in an agile environment (standups, sprint planning, retrospectives, etc) Experience developing SaaS products, specifically ed-tech or learning technology Experience with Test Driven Development (TDD) and pair programming Experience building both front-end and backend Proficient in at least two (2) or more of the following technologies: Javascript / Node.js Angular / React Postgres Docker AWS / Google Cloud Solid written and verbal communication Experience working remotely as an effective team member A Bachelor's or advanced degree in Software Engineering, Computer Science or related field EPIC Values Alignment Demonstrable commitment to the learning & development of people and technology The ability to learn new things fast enough to amaze your friends and family Interested? If the above sounds like an exciting role to you, please tell us why you believe you’re a good fit and we’ll be in touch. Benefits & Compensation Full-time compensation Full medical coverage Breakfast, lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Nov 29, 2018
Full Time
About Andela Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About the Role In this role, you will primarily work as a Software Engineer within the Technology department building world-class learning technology to support the skill development of Andela developers at scale. As the Software Engineer, you will take on complex tasks and complete them despite roadblocks, grabbing others for help or insight as necessary. You will require little oversight beyond high-level direction; you can take a complex user story, break it down into sub-tasks, and complete their sub-tasks with relative ease. You will show initiative beyond knocking tasks off a list; you are able to identify and suggest areas of future work for yourself or your team. You will drive product velocity and deliver products with confidence. You will take pride in building products that are key to helping Andela grow and scale as an organization. Key Responsibilities Work closely with Product Managers, Engineers and Stakeholders to understand the business requirements Collaborate with a team of engineers to deliver complex software solutions that meet those needs Own the full lifecycle of features from design, to implementation to deployment and maintenance Promote and nurture good team practices such as TDD, code reviews, and pair programming Participate and contribute during project planning sessions Qualifications 3-5 years of software development experience Strong understanding of computer science principles, system design, and architecture Experience working in an agile environment (standups, sprint planning, retrospectives, etc) Experience developing SaaS products, specifically ed-tech or learning technology Experience with Test Driven Development (TDD) and pair programming Experience building both front-end and backend Proficient in at least two (2) or more of the following technologies: Javascript / Node.js Angular / React Postgres Docker AWS / Google Cloud Solid written and verbal communication Experience working remotely as an effective team member A Bachelor's or advanced degree in Software Engineering, Computer Science or related field EPIC Values Alignment Demonstrable commitment to the learning & development of people and technology The ability to learn new things fast enough to amaze your friends and family Interested? If the above sounds like an exciting role to you, please tell us why you believe you’re a good fit and we’ll be in touch. Benefits & Compensation Full-time compensation Full medical coverage Breakfast, lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Introduction ============================================================================================================== HealthPlus Limited, Nigeria's first integrative pharmacy, is the fastest-growing pharmacy chain in West Africa. We are committed to our mission of helping people achieve optimum health and vitality, while delivering superior value to stakeholders. Our vision is to be Africa's #1 for pharmacy, wellness and beauty. Recently, we secured significant foreign investment from our partners to scale up our network of retail outlets and our online business. This strategy will give us unparalleled reach across the country and beyond. Our sister company, CasaBella Beauty, is a one-stop store for beauty and grooming solutions for men and women. CasaBella International was incorporated in 2008 and became the exclusive distributor for Revlon in Nigeria. The first CasaBella store opened in Lagos in 2010 and today, CasaBella Beauty is the fastest-growing retailer of beauty supplies in West Africa. Our success is based on our great people, great values and a winning corporate culture. Our people are passionate, driven and committed to continuous learning in order to maintain our edge. Our testimonial is that we are proud to be members of the HealthPlus family as we are offered a strong platform to explore our potentials. We believe in best practices always and therefore employ and retain the best talents. As we expand our frontiers to redefine the world of health & beauty in Nigeria, we are looking for result driven individuals who will roll up their sleeves and share our passion & success. People who will join our team of highly motivated professionals who get the job done! No matter what your job title is, the work you do at HealthPlus supports the health and well-being of the millions of men, women and children who turn to us for care. That is because all of us - from our talented business professionals at the head office and our experts in our retail locations who serve our communities - are committed to providing the best possible service experience. With locations across Nigeria, we offer the opportunity to build a rewarding career in an environment that supports your success. ============================================================================================================ Specification Dispense medicines and nutritional supplements Counsel on medicine use, disease conditions, management and preventive methods Supervise Health Care Assistants Create awareness of the Pharmacy's products and services in the community Faithfully discharge all duties according to laid down standard operating procedures (SOP's) to ensure smooth running of the business Requirements A registered Pharmacist Minimum of 2 years post NYSC experience in retail pharmacy Good interpersonal and communication skills. Friendly and matured disposition Good customer satisfaction skills A good working knowledge of Microsoft packages
Nov 28, 2018
Permanent
Introduction ============================================================================================================== HealthPlus Limited, Nigeria's first integrative pharmacy, is the fastest-growing pharmacy chain in West Africa. We are committed to our mission of helping people achieve optimum health and vitality, while delivering superior value to stakeholders. Our vision is to be Africa's #1 for pharmacy, wellness and beauty. Recently, we secured significant foreign investment from our partners to scale up our network of retail outlets and our online business. This strategy will give us unparalleled reach across the country and beyond. Our sister company, CasaBella Beauty, is a one-stop store for beauty and grooming solutions for men and women. CasaBella International was incorporated in 2008 and became the exclusive distributor for Revlon in Nigeria. The first CasaBella store opened in Lagos in 2010 and today, CasaBella Beauty is the fastest-growing retailer of beauty supplies in West Africa. Our success is based on our great people, great values and a winning corporate culture. Our people are passionate, driven and committed to continuous learning in order to maintain our edge. Our testimonial is that we are proud to be members of the HealthPlus family as we are offered a strong platform to explore our potentials. We believe in best practices always and therefore employ and retain the best talents. As we expand our frontiers to redefine the world of health & beauty in Nigeria, we are looking for result driven individuals who will roll up their sleeves and share our passion & success. People who will join our team of highly motivated professionals who get the job done! No matter what your job title is, the work you do at HealthPlus supports the health and well-being of the millions of men, women and children who turn to us for care. That is because all of us - from our talented business professionals at the head office and our experts in our retail locations who serve our communities - are committed to providing the best possible service experience. With locations across Nigeria, we offer the opportunity to build a rewarding career in an environment that supports your success. ============================================================================================================ Specification Dispense medicines and nutritional supplements Counsel on medicine use, disease conditions, management and preventive methods Supervise Health Care Assistants Create awareness of the Pharmacy's products and services in the community Faithfully discharge all duties according to laid down standard operating procedures (SOP's) to ensure smooth running of the business Requirements A registered Pharmacist Minimum of 2 years post NYSC experience in retail pharmacy Good interpersonal and communication skills. Friendly and matured disposition Good customer satisfaction skills A good working knowledge of Microsoft packages
Introduction HealthPlus Limited, Nigeria's first integrative pharmacy, is the fastest-growing pharmacy chain in West Africa. We are committed to our mission of helping people achieve optimum health and vitality, while delivering superior value to stakeholders. Our vision is to be Africa's #1 for pharmacy, wellness and beauty. Recently, we secured significant foreign investment from our partners to scale up our network of retail outlets and our online business. This strategy will give us unparalleled reach across the country and beyond. Our sister company, CasaBella Beauty, is a one-stop store for beauty and grooming solutions for men and women. CasaBella International was incorporated in 2008 and became the exclusive distributor for Revlon in Nigeria. The first CasaBella store opened in Lagos in 2010 and today, CasaBella Beauty is the fastest-growing retailer of beauty supplies in West Africa. Our success is based on our great people, great values and a winning corporate culture. Our people are passionate, driven and committed to continuous learning in order to maintain our edge. Our testimonial is that we are proud to be members of the HealthPlus family as we are offered a strong platform to explore our potentials. We believe in best practices always and therefore employ and retain the best talents. As we expand our frontiers to redefine the world of health & beauty in Nigeria, we are looking for result driven individuals who will roll up their sleeves and share our passion & success. People who will join our team of highly motivated professionals who get the job done! No matter what your job title is, the work you do at HealthPlus supports the health and well-being of the millions of men, women and children who turn to us for care. That is because all of us - from our talented business professionals at the head office and our experts in our retail locations who serve our communities - are committed to providing the best possible service experience. With locations across Nigeria, we offer the opportunity to build a rewarding career in an environment that supports your success. ============================================================================================================ Specification Provide first line technical support to IT users across the company Manages the helpdesk and keep tract of incidences from tickets opening to closure providing status update from time to time Ensure proper Logging and categorization of requests Analyzing ticket logs so as to spot common trends and underlying problems and proffer lasting solutions Support information technology, computer systems, telecoms and CCTV peripherals Plan, organize, direct, control and evaluate the operations the Helpdesk Meet with managers to discuss system requirements, specifications, costs and timelines Installing and configuring computer hardware, operating system and applications Support systems implementations and/or upgrades to ensure smooth deployment of hardware and software Monitoring and managing computer systems and networks Troubleshooting system and network problems and diagnosing and resolving hardware/software faults. Manage monthly change activities Support the rollout of new stores Support the rollout of new applications Vendor Management including documentation, payment, etc Setting up new users' accounts and profiles and dealing with password issues Provide orientation to new users of existing technology Creating/Updating self-help documents so customers/employees can try to fix problems themselves Accessing and using the Shared drive/Server Protecting Computers from viruses and security Conduct defragment, virus screening, backup etc on regular basis Establishing a good working relationship with other members of the team and company at large Maintain current and accurate inventory of technology hardware, software and resources. Provide recommendations about accessing information and support. Maintain log and/or list of required repairs and maintenance. Research current and potential resources and services Any other duties assigned. Requirements * First degree in a relevant discipline preferably in Computer Science * ITIL V3 Professional qualification * Minimum of 1 year related work experience * Relationship Management * Management to maximize their efficacy and effectiveness at work * Effective Communication * Business Knowledge Sound knowledge of computer systems, software and networks installation, administration, implementation and management Knowledgeable in ITIL, Oracle, Windows Server 2008/2012 Knowledge of system development methods used for the development of new systems and enhancements to existing information systems Experience using SQL language Experience writing SQL reports •Experience using process mapping software such as MS Visio •Ability to appreciate and integrate core values of integrity and accountability throughout all organizational and business practices •Understanding business functions and metrics within the Organization General •General knowledge of the uses and applications of MS Office suite; Word, PowerPoint, Excel, Outlook etc. in the preparation of high quality documents on behalf of the Manager •Excellent planning and organizing abilities •Detail orientation •Good analytical and problem solving skills •Good interviewing skills •Negotiating skill •High level of personal effectiveness •Excellent customer service and interpersonal skills •A professional and confident manner •Conscientious, motivated and willing to learn •Committed and professional in attitude •Enjoys interacting and working with people •Ability to treat others with respect •Upholding quality and continuous improvement •Able to work within a team as well as alone with little or no supervision •Ability to adapt to and manage change
Nov 28, 2018
Permanent
Introduction HealthPlus Limited, Nigeria's first integrative pharmacy, is the fastest-growing pharmacy chain in West Africa. We are committed to our mission of helping people achieve optimum health and vitality, while delivering superior value to stakeholders. Our vision is to be Africa's #1 for pharmacy, wellness and beauty. Recently, we secured significant foreign investment from our partners to scale up our network of retail outlets and our online business. This strategy will give us unparalleled reach across the country and beyond. Our sister company, CasaBella Beauty, is a one-stop store for beauty and grooming solutions for men and women. CasaBella International was incorporated in 2008 and became the exclusive distributor for Revlon in Nigeria. The first CasaBella store opened in Lagos in 2010 and today, CasaBella Beauty is the fastest-growing retailer of beauty supplies in West Africa. Our success is based on our great people, great values and a winning corporate culture. Our people are passionate, driven and committed to continuous learning in order to maintain our edge. Our testimonial is that we are proud to be members of the HealthPlus family as we are offered a strong platform to explore our potentials. We believe in best practices always and therefore employ and retain the best talents. As we expand our frontiers to redefine the world of health & beauty in Nigeria, we are looking for result driven individuals who will roll up their sleeves and share our passion & success. People who will join our team of highly motivated professionals who get the job done! No matter what your job title is, the work you do at HealthPlus supports the health and well-being of the millions of men, women and children who turn to us for care. That is because all of us - from our talented business professionals at the head office and our experts in our retail locations who serve our communities - are committed to providing the best possible service experience. With locations across Nigeria, we offer the opportunity to build a rewarding career in an environment that supports your success. ============================================================================================================ Specification Provide first line technical support to IT users across the company Manages the helpdesk and keep tract of incidences from tickets opening to closure providing status update from time to time Ensure proper Logging and categorization of requests Analyzing ticket logs so as to spot common trends and underlying problems and proffer lasting solutions Support information technology, computer systems, telecoms and CCTV peripherals Plan, organize, direct, control and evaluate the operations the Helpdesk Meet with managers to discuss system requirements, specifications, costs and timelines Installing and configuring computer hardware, operating system and applications Support systems implementations and/or upgrades to ensure smooth deployment of hardware and software Monitoring and managing computer systems and networks Troubleshooting system and network problems and diagnosing and resolving hardware/software faults. Manage monthly change activities Support the rollout of new stores Support the rollout of new applications Vendor Management including documentation, payment, etc Setting up new users' accounts and profiles and dealing with password issues Provide orientation to new users of existing technology Creating/Updating self-help documents so customers/employees can try to fix problems themselves Accessing and using the Shared drive/Server Protecting Computers from viruses and security Conduct defragment, virus screening, backup etc on regular basis Establishing a good working relationship with other members of the team and company at large Maintain current and accurate inventory of technology hardware, software and resources. Provide recommendations about accessing information and support. Maintain log and/or list of required repairs and maintenance. Research current and potential resources and services Any other duties assigned. Requirements * First degree in a relevant discipline preferably in Computer Science * ITIL V3 Professional qualification * Minimum of 1 year related work experience * Relationship Management * Management to maximize their efficacy and effectiveness at work * Effective Communication * Business Knowledge Sound knowledge of computer systems, software and networks installation, administration, implementation and management Knowledgeable in ITIL, Oracle, Windows Server 2008/2012 Knowledge of system development methods used for the development of new systems and enhancements to existing information systems Experience using SQL language Experience writing SQL reports •Experience using process mapping software such as MS Visio •Ability to appreciate and integrate core values of integrity and accountability throughout all organizational and business practices •Understanding business functions and metrics within the Organization General •General knowledge of the uses and applications of MS Office suite; Word, PowerPoint, Excel, Outlook etc. in the preparation of high quality documents on behalf of the Manager •Excellent planning and organizing abilities •Detail orientation •Good analytical and problem solving skills •Good interviewing skills •Negotiating skill •High level of personal effectiveness •Excellent customer service and interpersonal skills •A professional and confident manner •Conscientious, motivated and willing to learn •Committed and professional in attitude •Enjoys interacting and working with people •Ability to treat others with respect •Upholding quality and continuous improvement •Able to work within a team as well as alone with little or no supervision •Ability to adapt to and manage change
Introduction ============================================================================================================== HealthPlus Limited, Nigeria's first integrative pharmacy, is the fastest-growing pharmacy chain in West Africa. We are committed to our mission of helping people achieve optimum health and vitality, while delivering superior value to stakeholders. Our vision is to be Africa's #1 for pharmacy, wellness and beauty. Recently, we secured significant foreign investment from our partners to scale up our network of retail outlets and our online business. This strategy will give us unparalleled reach across the country and beyond. Our sister company, CasaBella Beauty, is a one-stop store for beauty and grooming solutions for men and women. CasaBella International was incorporated in 2008 and became the exclusive distributor for Revlon in Nigeria. The first CasaBella store opened in Lagos in 2010 and today, CasaBella Beauty is the fastest-growing retailer of beauty supplies in West Africa. Our success is based on our great people, great values and a winning corporate culture. Our people are passionate, driven and committed to continuous learning in order to maintain our edge. Our testimonial is that we are proud to be members of the HealthPlus family as we are offered a strong platform to explore our potentials. We believe in best practices always and therefore employ and retain the best talents. As we expand our frontiers to redefine the world of health & beauty in Nigeria, we are looking for result driven individuals who will roll up their sleeves and share our passion & success. People who will join our team of highly motivated professionals who get the job done! No matter what your job title is, the work you do at HealthPlus supports the health and well-being of the millions of men, women and children who turn to us for care. That is because all of us - from our talented business professionals at the head office and our experts in our retail locations who serve our communities - are committed to providing the best possible service experience. With locations across Nigeria, we offer the opportunity to build a rewarding career in an environment that supports your success. ============================================================================================================ Specification Dispense medicines and nutritional supplements Counsel on medicine use, disease conditions, management and preventive methods Supervise Health Care Assistants Create awareness of the Pharmacy's products and services in the community Faithfully discharge all duties according to laid down standard operating procedures (SOP's) to ensure smooth running of the business Requirements A registered Pharmacist Minimum of 2 years post NYSC experience in retail pharmacy Good interpersonal and communication skills. Friendly and matured disposition Good customer satisfaction skills A good working knowledge of Microsoft packages
Nov 28, 2018
Permanent
Introduction ============================================================================================================== HealthPlus Limited, Nigeria's first integrative pharmacy, is the fastest-growing pharmacy chain in West Africa. We are committed to our mission of helping people achieve optimum health and vitality, while delivering superior value to stakeholders. Our vision is to be Africa's #1 for pharmacy, wellness and beauty. Recently, we secured significant foreign investment from our partners to scale up our network of retail outlets and our online business. This strategy will give us unparalleled reach across the country and beyond. Our sister company, CasaBella Beauty, is a one-stop store for beauty and grooming solutions for men and women. CasaBella International was incorporated in 2008 and became the exclusive distributor for Revlon in Nigeria. The first CasaBella store opened in Lagos in 2010 and today, CasaBella Beauty is the fastest-growing retailer of beauty supplies in West Africa. Our success is based on our great people, great values and a winning corporate culture. Our people are passionate, driven and committed to continuous learning in order to maintain our edge. Our testimonial is that we are proud to be members of the HealthPlus family as we are offered a strong platform to explore our potentials. We believe in best practices always and therefore employ and retain the best talents. As we expand our frontiers to redefine the world of health & beauty in Nigeria, we are looking for result driven individuals who will roll up their sleeves and share our passion & success. People who will join our team of highly motivated professionals who get the job done! No matter what your job title is, the work you do at HealthPlus supports the health and well-being of the millions of men, women and children who turn to us for care. That is because all of us - from our talented business professionals at the head office and our experts in our retail locations who serve our communities - are committed to providing the best possible service experience. With locations across Nigeria, we offer the opportunity to build a rewarding career in an environment that supports your success. ============================================================================================================ Specification Dispense medicines and nutritional supplements Counsel on medicine use, disease conditions, management and preventive methods Supervise Health Care Assistants Create awareness of the Pharmacy's products and services in the community Faithfully discharge all duties according to laid down standard operating procedures (SOP's) to ensure smooth running of the business Requirements A registered Pharmacist Minimum of 2 years post NYSC experience in retail pharmacy Good interpersonal and communication skills. Friendly and matured disposition Good customer satisfaction skills A good working knowledge of Microsoft packages
Role Summary: The role requires working closely with assigned GE Businesses to provide operational support to all aspects of their ongoing and future initiatives being executed/to be executed in Nigeria. This role may also require interface with Government entities, GE customers and with other GE counterparts. Essential Responsibilities: GE Nigeria interns will receive many benefits including: Challenging work assignments Exposure to a multinational company Developmental feedback Opportunities to network with Leaders and other interns Qualifications/Requirements: Verified posting/call up letter to Lagos Verified posting by NYSC to GE and completion of the mandatory 3 weeks orientation camp Candidate must be a graduate of Radiography, Radiology or a related clinical field Cumulative Grade Point Average (GPA) of not less than 3.5 (Second Class Upper) Demonstrated leadership ability and initiative Strong communication, interpersonal, and influencing skills Passion for technology is an added advantage Completion of 1 year compulsory internship About Us: GE Healthcare provides transformational medical technologies and services to meet the demand for increased access, enhanced quality and more affordable healthcare around the world. GE works on things that matter - great people and technologies taking on tough challenges. From medical imaging, software & IT, patient monitoring and diagnostics to drug discovery, biopharmaceutical manufacturing technologies and performance improvement solutions, GE Healthcare helps medical professionals deliver great healthcare to their patients.Learn More About Careers at GE Learn More About GE Healthcare GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, and according with all local laws protecting different status. Follow us on Twitter , join our LinkedIn Group or become a fan of our Facebook page. Receive job and event notifications by becoming a member of the GE Talent Community . Stay up to date on what’s happening at GE around the globe by checking out the GE Careers Blog . Locations:
Nigeria; Lagos
Nov 28, 2018
Full Time
Role Summary: The role requires working closely with assigned GE Businesses to provide operational support to all aspects of their ongoing and future initiatives being executed/to be executed in Nigeria. This role may also require interface with Government entities, GE customers and with other GE counterparts. Essential Responsibilities: GE Nigeria interns will receive many benefits including: Challenging work assignments Exposure to a multinational company Developmental feedback Opportunities to network with Leaders and other interns Qualifications/Requirements: Verified posting/call up letter to Lagos Verified posting by NYSC to GE and completion of the mandatory 3 weeks orientation camp Candidate must be a graduate of Radiography, Radiology or a related clinical field Cumulative Grade Point Average (GPA) of not less than 3.5 (Second Class Upper) Demonstrated leadership ability and initiative Strong communication, interpersonal, and influencing skills Passion for technology is an added advantage Completion of 1 year compulsory internship About Us: GE Healthcare provides transformational medical technologies and services to meet the demand for increased access, enhanced quality and more affordable healthcare around the world. GE works on things that matter - great people and technologies taking on tough challenges. From medical imaging, software & IT, patient monitoring and diagnostics to drug discovery, biopharmaceutical manufacturing technologies and performance improvement solutions, GE Healthcare helps medical professionals deliver great healthcare to their patients.Learn More About Careers at GE Learn More About GE Healthcare GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, and according with all local laws protecting different status. Follow us on Twitter , join our LinkedIn Group or become a fan of our Facebook page. Receive job and event notifications by becoming a member of the GE Talent Community . Stay up to date on what’s happening at GE around the globe by checking out the GE Careers Blog . Locations:
Nigeria; Lagos
Type : 6-month Contract. Experience: Mid-to-Senior Level Location: Lagos, Nigeria About Andela Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About the Construction Project Manager The Project Manager is charged with project managing the build-out and renovation of Andela Nigeria’s campus and the movement of all people and equipment at its current facility to the new space. The Project Manager will be responsible for liaising with an architect/designer, keeping costs under budget, sticking to tight deadlines, managing vendors, making purchases, planning telecommunications, etc. The new headquarters will include both living quarters and working space. The new facility, with a capacity of 1000+ will be located in Lagos. Successful management of this project would require the Project Manager to meet all deadlines and keep all costs under budget while building Andela’s future home in Nigeria. The Project Manager would be part of the Operations team and report directly to the Andela Nigeria’s Director of Operations. This is a temporary position that would last through the length of this specific project. There is potential, if performance is exceptional, that this grows into a permanent position within the Operations team. We are looking for a detail-oriented, experienced Project Manager, who is passionate about Andela’s mission. The right candidate will have experience with project management tools, managing vendors, similar-scale build-outs, and creating and following budgets. Candidates with existing connections in the Lagos area are a plus. The Project Manager we are looking for will be decisive, self-motivated, and have a positive attitude. Key Responsibilities of the role The responsibilities of the Project Manager will include: Review designs and draft technical documents such as Work Breakdown strategy, Technical Bid document, Contractual Bid document and Qualification of contractors Draft planning and working schedules Estimate construction costs Interpret construction contracts ( Initial acceptance at substantial completion, Final acceptance at final completion, record keeping, Variations) Own Contract processes such as Issuance of documents, receiving and evaluation of bids, awarding contracts Handle licensing and provision of employers materials Own and implement construction phase by: Management of construction vendors Coordination of contractors work, meetings and progress report Follow up on cash flow and cost estimates and updating schedule Monitor contractors payment (Auditing, Effecting payments, Issuance of payment certificates) Handle Quality control of project ( General quality control, TC program, Technical supervision) Qualifications & Characteristics The ideal candidate for this role should have: 5+ year of significant project manager experience Technical experience in the fields of construction management Knowledgeable on building engineering concepts Proven experience in delivering multiple time-sensitive tasks Proven experience in delivering projects on time and under budget Have experience working as a project lead on a similarly sized or larger project. Be a self-starter who can accomplish tasks with minimal supervision. Be an excellent, timely, clear communicator via email and phone. Have experience in creating and following budgets. Have experience with project management tools. Have vendor connections in the Lagos area. Have a good knowledge of and be passionate about Andela’s mission and vision. Again, note, that this is a temporary position that would last through the length of this specific project. Benefits & Compensation Full-time compensation for the duration of the contract Breakfast, lunch and snacks provided daily Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Nov 27, 2018
Full Time
Type : 6-month Contract. Experience: Mid-to-Senior Level Location: Lagos, Nigeria About Andela Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About the Construction Project Manager The Project Manager is charged with project managing the build-out and renovation of Andela Nigeria’s campus and the movement of all people and equipment at its current facility to the new space. The Project Manager will be responsible for liaising with an architect/designer, keeping costs under budget, sticking to tight deadlines, managing vendors, making purchases, planning telecommunications, etc. The new headquarters will include both living quarters and working space. The new facility, with a capacity of 1000+ will be located in Lagos. Successful management of this project would require the Project Manager to meet all deadlines and keep all costs under budget while building Andela’s future home in Nigeria. The Project Manager would be part of the Operations team and report directly to the Andela Nigeria’s Director of Operations. This is a temporary position that would last through the length of this specific project. There is potential, if performance is exceptional, that this grows into a permanent position within the Operations team. We are looking for a detail-oriented, experienced Project Manager, who is passionate about Andela’s mission. The right candidate will have experience with project management tools, managing vendors, similar-scale build-outs, and creating and following budgets. Candidates with existing connections in the Lagos area are a plus. The Project Manager we are looking for will be decisive, self-motivated, and have a positive attitude. Key Responsibilities of the role The responsibilities of the Project Manager will include: Review designs and draft technical documents such as Work Breakdown strategy, Technical Bid document, Contractual Bid document and Qualification of contractors Draft planning and working schedules Estimate construction costs Interpret construction contracts ( Initial acceptance at substantial completion, Final acceptance at final completion, record keeping, Variations) Own Contract processes such as Issuance of documents, receiving and evaluation of bids, awarding contracts Handle licensing and provision of employers materials Own and implement construction phase by: Management of construction vendors Coordination of contractors work, meetings and progress report Follow up on cash flow and cost estimates and updating schedule Monitor contractors payment (Auditing, Effecting payments, Issuance of payment certificates) Handle Quality control of project ( General quality control, TC program, Technical supervision) Qualifications & Characteristics The ideal candidate for this role should have: 5+ year of significant project manager experience Technical experience in the fields of construction management Knowledgeable on building engineering concepts Proven experience in delivering multiple time-sensitive tasks Proven experience in delivering projects on time and under budget Have experience working as a project lead on a similarly sized or larger project. Be a self-starter who can accomplish tasks with minimal supervision. Be an excellent, timely, clear communicator via email and phone. Have experience in creating and following budgets. Have experience with project management tools. Have vendor connections in the Lagos area. Have a good knowledge of and be passionate about Andela’s mission and vision. Again, note, that this is a temporary position that would last through the length of this specific project. Benefits & Compensation Full-time compensation for the duration of the contract Breakfast, lunch and snacks provided daily Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
About Andela Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About the role As the Operations Manager within the technical service delivery department, Success, you will proactively support the unit in process improvements and automation to increase the overall productivity and efficiency of the team. As an Operations Manager, you are service oriented, have an eye for inefficiencies, knack for building processes and implementing improvements. You are innovative and approachable. Key Responsibilities: Support and ensure operational excellence and service to all units within the department. Effective reporting and management of Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) through dashboards and operational reports and trackers for the department. Leading and managing internal process improvements projects and ensuring successful completion and delivery. Audit of existing processes to determine if they are delivering results effectively and efficiently and addressing any risks and gaps Automation of processes with an aim of saving time and resources. Assess efficiency of the team and develop initiatives that address gaps. Qualifications Background in product and process development desired Have at least 3 years of experience working in Program, Project, Product Management in fast paced global organisation. Ability to independently identify gaps in systems and processes, propose and implement solutions Analytical and data-driven mindset Excellent written & verbal communication, including ability to break down complex concepts into simpler forms for others to comprehend Creative problem solving and critical thinking skills Highly innovative Highly self driven/proactive Good negotiation skills Service oriented EPIC Values Alignment Demonstrable commitment to the learning & development of people and technology The ability to learn new things fast enough to amaze your friends and family Interested? If the above sounds like an exciting role to you, please tell us why you believe you’re a good fit and we’ll be in touch. Benefits & Compensation Full-time compensation Full medical coverage Breakfast, lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Nov 27, 2018
Full Time
About Andela Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About the role As the Operations Manager within the technical service delivery department, Success, you will proactively support the unit in process improvements and automation to increase the overall productivity and efficiency of the team. As an Operations Manager, you are service oriented, have an eye for inefficiencies, knack for building processes and implementing improvements. You are innovative and approachable. Key Responsibilities: Support and ensure operational excellence and service to all units within the department. Effective reporting and management of Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) through dashboards and operational reports and trackers for the department. Leading and managing internal process improvements projects and ensuring successful completion and delivery. Audit of existing processes to determine if they are delivering results effectively and efficiently and addressing any risks and gaps Automation of processes with an aim of saving time and resources. Assess efficiency of the team and develop initiatives that address gaps. Qualifications Background in product and process development desired Have at least 3 years of experience working in Program, Project, Product Management in fast paced global organisation. Ability to independently identify gaps in systems and processes, propose and implement solutions Analytical and data-driven mindset Excellent written & verbal communication, including ability to break down complex concepts into simpler forms for others to comprehend Creative problem solving and critical thinking skills Highly innovative Highly self driven/proactive Good negotiation skills Service oriented EPIC Values Alignment Demonstrable commitment to the learning & development of people and technology The ability to learn new things fast enough to amaze your friends and family Interested? If the above sounds like an exciting role to you, please tell us why you believe you’re a good fit and we’ll be in touch. Benefits & Compensation Full-time compensation Full medical coverage Breakfast, lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
About Andela Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About the role Andela is seeking Staffing Specialist who is responsible for fulfilling staffing requests from our revenue teams. The Staffing Department is responsible for determining and matching Andela developers’ skillset with our partners’ engineering needs in a consultative approach, as we continue to scale. Staffing Specialists work as the intermediary to enable our Partners to reach their goals while allowing our developers to gain experiences that help them to learn and grow, ensuring the best experience for both. Our partners today range from small businesses to Fortune 500 companies. CTOs and engineering leaders at these organizations supplement their teams with Andela developers who range in the background, technical expertise and seniority. Effectively matching the best technical teams for our partners’ needs is at the crux of our value proposition. This position requires a highly organized self-starter with an interest in operations and engineering. He or she must be comfortable with working across teams and cross-culturally in a fast-paced environment. Requirements Own staffing logistics and matchmaking on all engagements (new and up-sells), while providing insight into the process to relevant teams Work with pre-sales, solutions architect team to understand the needs of the partner, any risks, and what is needed to make their ideal suggested solution a reality, taking into account any supply constraints Provide transparency on the availability of our developers to Revenue driving teams When inventory is unavailable, partner with the Director of Staffing to game plan the next best option, potential ramp options and time frame for a partner’s proposal Develop a deep understanding of developers currently available, including their technical skill set, prior industry experience, and growth desires Ensure 100% data accuracy in Andela’s systems around developer profiles, availability, and engagements Lead informational sessions with developers concerning staffing process Qualifications: Four-year degree from an accredited university, preferably in Business, Operations, Engineering, or Computer science 2+ years in an fulfilment or operationally focused role Experience with working in and with distributed teams Previous experience working in software development, technology consulting or software product management is a plus Demonstrated ability to adapt to changing business priorities and a strong work ethic Experience thriving in a fast-paced, collaborative, cross-disciplinary and geographically dispersed environment Excellent written and verbal communication skills, including the ability to effectively present complex information clearly and keep track of multiple conversations at once Strong organizational skills with experience coordinating multiple work streams simultaneously EPIC Values Alignment Demonstrable commitment to the learning & development of people and technology The ability to learn new things incredibly fast Persistently acting in alignment with Andela's EPIC Values Interested? If the above sounds like an exciting role to you, please tell us why you believe you’re a good fit and we’ll be in touch. Benefits & Compensation Full-time compensation Full medical coverage Breakfast, lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Nov 27, 2018
Full Time
About Andela Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About the role Andela is seeking Staffing Specialist who is responsible for fulfilling staffing requests from our revenue teams. The Staffing Department is responsible for determining and matching Andela developers’ skillset with our partners’ engineering needs in a consultative approach, as we continue to scale. Staffing Specialists work as the intermediary to enable our Partners to reach their goals while allowing our developers to gain experiences that help them to learn and grow, ensuring the best experience for both. Our partners today range from small businesses to Fortune 500 companies. CTOs and engineering leaders at these organizations supplement their teams with Andela developers who range in the background, technical expertise and seniority. Effectively matching the best technical teams for our partners’ needs is at the crux of our value proposition. This position requires a highly organized self-starter with an interest in operations and engineering. He or she must be comfortable with working across teams and cross-culturally in a fast-paced environment. Requirements Own staffing logistics and matchmaking on all engagements (new and up-sells), while providing insight into the process to relevant teams Work with pre-sales, solutions architect team to understand the needs of the partner, any risks, and what is needed to make their ideal suggested solution a reality, taking into account any supply constraints Provide transparency on the availability of our developers to Revenue driving teams When inventory is unavailable, partner with the Director of Staffing to game plan the next best option, potential ramp options and time frame for a partner’s proposal Develop a deep understanding of developers currently available, including their technical skill set, prior industry experience, and growth desires Ensure 100% data accuracy in Andela’s systems around developer profiles, availability, and engagements Lead informational sessions with developers concerning staffing process Qualifications: Four-year degree from an accredited university, preferably in Business, Operations, Engineering, or Computer science 2+ years in an fulfilment or operationally focused role Experience with working in and with distributed teams Previous experience working in software development, technology consulting or software product management is a plus Demonstrated ability to adapt to changing business priorities and a strong work ethic Experience thriving in a fast-paced, collaborative, cross-disciplinary and geographically dispersed environment Excellent written and verbal communication skills, including the ability to effectively present complex information clearly and keep track of multiple conversations at once Strong organizational skills with experience coordinating multiple work streams simultaneously EPIC Values Alignment Demonstrable commitment to the learning & development of people and technology The ability to learn new things incredibly fast Persistently acting in alignment with Andela's EPIC Values Interested? If the above sounds like an exciting role to you, please tell us why you believe you’re a good fit and we’ll be in touch. Benefits & Compensation Full-time compensation Full medical coverage Breakfast, lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Corporate Sales Executive - Jumia Travel (Full Time) Who we are Jumia is Africa's leading internet group, with already over 3,000 employees in more than 20 African countries and huge successes such as Jumia, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services. It is led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CdC. Jumia Travel is a hotel/flights booking website that provides travellers with the perfect place/flight they need at the best price from more than 25,000 hotels in Africa and more than 200,000 hotels around the world. Africa is one of the fastest growing economies in the world, offering excellent opportunities in a vibrant and booming environment. Its economic growth has enabled innovative businesses to flourish and this is where Jumia steps in. We are currently looking for talented people with a passion for emerging markets and Africa to join our team and embark on our exciting journey Responsibilities This role is ideal for a travel professional with sales experience within a travel agent or a tour operator, seeking career development and something a little different. Reap the benefits and utilise your existing travel experience! In particular you will: Build and maintain relationships with new and existing clients Communicating with clients to understand their travel needs Preparing tailor made proposals Converting enquiries to bookings to exceed targets and earn commission Supporting senior managers with ad hoc projects Develop, build, and manage a client base of corporate accounts Target new and existing B2B accounts Attend networking events with PR/Marketing team and Follow up on leads generated from the events Professional Skills & Qualifications Degree in Hospitality, Travel, Tourism, Business or relevant field 3 - 5 years experience selling travel packages to B2B Candidates with personal travel experience will be preferred Exemplary sales skills and customer oriented approach Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc) Ability to present, persuade and communicate effectively Ability to understand client's needs and present solutions Understanding of market and product We Offer A unique experience in an entrepreneurial, yet structured environment The opportunity to become part of a highly professional and dynamic team working around the world An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures
Nov 26, 2018
Full Time
Corporate Sales Executive - Jumia Travel (Full Time) Who we are Jumia is Africa's leading internet group, with already over 3,000 employees in more than 20 African countries and huge successes such as Jumia, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services. It is led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CdC. Jumia Travel is a hotel/flights booking website that provides travellers with the perfect place/flight they need at the best price from more than 25,000 hotels in Africa and more than 200,000 hotels around the world. Africa is one of the fastest growing economies in the world, offering excellent opportunities in a vibrant and booming environment. Its economic growth has enabled innovative businesses to flourish and this is where Jumia steps in. We are currently looking for talented people with a passion for emerging markets and Africa to join our team and embark on our exciting journey Responsibilities This role is ideal for a travel professional with sales experience within a travel agent or a tour operator, seeking career development and something a little different. Reap the benefits and utilise your existing travel experience! In particular you will: Build and maintain relationships with new and existing clients Communicating with clients to understand their travel needs Preparing tailor made proposals Converting enquiries to bookings to exceed targets and earn commission Supporting senior managers with ad hoc projects Develop, build, and manage a client base of corporate accounts Target new and existing B2B accounts Attend networking events with PR/Marketing team and Follow up on leads generated from the events Professional Skills & Qualifications Degree in Hospitality, Travel, Tourism, Business or relevant field 3 - 5 years experience selling travel packages to B2B Candidates with personal travel experience will be preferred Exemplary sales skills and customer oriented approach Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc) Ability to present, persuade and communicate effectively Ability to understand client's needs and present solutions Understanding of market and product We Offer A unique experience in an entrepreneurial, yet structured environment The opportunity to become part of a highly professional and dynamic team working around the world An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures
Quality Control and Data Management Associate Who we are Jumia is Africa's leading internet group, with already over 3,000 employees in more than 20 African countries and huge successes such as Jumia, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services. It is led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CdC. Founded in 2012, Jumia's mission is to revolutionize the concept of shopping by providing customers with the best online shopping experience through a wide range of products categories including mobiles & tablets, computers, electronics, home & living, fashion, sports, health & beauty, grocery and others. Africa is one of the fastest growing economies in the world, offering excellent opportunities in a vibrant and booming environment. Its economic growth has enabled innovative businesses to flourish and this is where Jumia steps in. We are currently looking for talented people with a passion for emerging markets and Africa to join our team and embark on our exciting journey Responsibilities Review pending products within stipulated SLA including newly created products and updated products – Ensure all products go live are authentic & are in correct categories, good product image(s), good & accurate content Onsite QC/Brand Management - Ensure only authorized vendors are permitted to list banned & restricted brands with proper management of the stipulated Brand Management Sheets. Vendor Training (WOW! Factor) - Ensure vendors who are present for the weekly trainings are clearer on product specifics, help create at least 1 product, approve the product, show the vendor the live product on frontend Data Management - Ensure daily product creation (SKU), category mapping and clean up. Manage all Product listing pages on current and future campaigns – Product Names, Filters, Categories and Images. Ensure naming guidelines compliance for all top (and sensitive) categories (Phones & Tablets, Computing, Diapers, Groceries, Home & Office) Daily sensitive brand search to identify and flag fake products to the Vendor Experience team and Key Account Managers. Professional Skills & Qualifications Bachelor's degree in a quantitative discipline (e.g., statistics, economics, mathematics, marketing analytics) or significant relevant coursework Knowledge of advanced MS Excel skills such as pivot tables, charts and creating complicated formulas, Proficient in MS Office applications such as MS Visio, MS Word and MS Power Point Experience with Google Analytics, Google Search Console or other SEO tools Ability to communicate complex quantitative analysis in a clear, precise, and actionable manner. We Offer A unique experience in an entrepreneurial, yet structured environment The opportunity to become part of a highly professional and dynamic team working around the world An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures
Nov 23, 2018
Full Time
Quality Control and Data Management Associate Who we are Jumia is Africa's leading internet group, with already over 3,000 employees in more than 20 African countries and huge successes such as Jumia, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services. It is led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CdC. Founded in 2012, Jumia's mission is to revolutionize the concept of shopping by providing customers with the best online shopping experience through a wide range of products categories including mobiles & tablets, computers, electronics, home & living, fashion, sports, health & beauty, grocery and others. Africa is one of the fastest growing economies in the world, offering excellent opportunities in a vibrant and booming environment. Its economic growth has enabled innovative businesses to flourish and this is where Jumia steps in. We are currently looking for talented people with a passion for emerging markets and Africa to join our team and embark on our exciting journey Responsibilities Review pending products within stipulated SLA including newly created products and updated products – Ensure all products go live are authentic & are in correct categories, good product image(s), good & accurate content Onsite QC/Brand Management - Ensure only authorized vendors are permitted to list banned & restricted brands with proper management of the stipulated Brand Management Sheets. Vendor Training (WOW! Factor) - Ensure vendors who are present for the weekly trainings are clearer on product specifics, help create at least 1 product, approve the product, show the vendor the live product on frontend Data Management - Ensure daily product creation (SKU), category mapping and clean up. Manage all Product listing pages on current and future campaigns – Product Names, Filters, Categories and Images. Ensure naming guidelines compliance for all top (and sensitive) categories (Phones & Tablets, Computing, Diapers, Groceries, Home & Office) Daily sensitive brand search to identify and flag fake products to the Vendor Experience team and Key Account Managers. Professional Skills & Qualifications Bachelor's degree in a quantitative discipline (e.g., statistics, economics, mathematics, marketing analytics) or significant relevant coursework Knowledge of advanced MS Excel skills such as pivot tables, charts and creating complicated formulas, Proficient in MS Office applications such as MS Visio, MS Word and MS Power Point Experience with Google Analytics, Google Search Console or other SEO tools Ability to communicate complex quantitative analysis in a clear, precise, and actionable manner. We Offer A unique experience in an entrepreneurial, yet structured environment The opportunity to become part of a highly professional and dynamic team working around the world An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures
About Andela Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About the Role: The Executive Assistant is experienced in handling a wide range of administrative and executive support-related tasks. He/She is able to work independently with little or no supervision. The Executive Assistant is a highly resourceful team-player, who is comfortable working in a fast-paced environment, sometimes under pressure, while remaining flexible, proactive, and efficient. The individual has the ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities. He/She will report directly to the Country Director. Responsibilities: Typical day-to-day would involve: Owning and managing administrative tasks for the Country Director (CD). Drafting, editing and formatting documents, reports and presentations. Assessing the priority of incoming and outgoing material to ensure the CD receives accurate and relevant information in a timely and often urgent basis; Managing appointments and an extremely busy/active calendar, agendas, meetings (including virtual) and interactive activities for the CD; Ensuring that activities/meetings commence and end on time. Coordinating the logistical aspects of meetings and events with task owners and bringing together appropriate people and resources to support the CD’s agenda. Coordinating the agenda of senior management team meetings and off-sites. Arranging and managing travel itinerary, agenda and logistics. Retiring expenses of the CD to the finance department. Representing the CD by welcoming visitors/guests, organising dinners and other corporate functions; coordinating responses to questions and meeting requests directed to the CD. Collaborating with Communications team in developing/maintaining appropriate social media presence for CD. Supporting the CD in driving engagement among the Andela employee base through a variety of strategic initiatives. Enhancing the CD and company’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value. Assisting the CD with private and personal errands, and logistics planning. Coordinating with the private staff of the CD to facilitate the effective delivery of their set deliverables. Attributes : The key attributes for this role are: Leadership : You are able to hit the ground running on assignments and tasks with minimal guidance You are able to think expansively, modify ideas for problem solving, take full ownership of your responsibilities and be willing to go the extra mile to get work done. Creative Problem Solving: You are able to see around corners, proactively anticipate blockers to daily operations and solve for them. You understand and prioritise the CD’s concerns/needs, and recognise causes and consequences of actions and events that are not readily apparent . You are also able to understand the scope of operation of the CD, as well as develop a range of contacts outside your own team to help get work done. Strategic Thinking: You have a strong ability to think strategically and plan for the future. You are able to deliver high-impact work within set timelines, while also being careful with all types of resources (e.g. money, time, materials etc). Operational Excellence: You understand the complexities of working with a senior executive, and are able to navigate them seamlessly. You have the capacity to multitask across teams to amplify the values of the CD You understand confidentiality, and treat all persons at Andela in a way that encourages mutual respect, equality, diversity and inclusion. A Deep Commitment to our Mission: You demonstrate ability and interest in creating large-scale change and impact. In addition to the areas above, a great candidate for this role: Is a polished professional with significant experience (minimum 3 years) supporting a senior executive/senior management Has excellent verbal and superior writing and report presentation skills. Has experience at fast-paced organizations. Is comfortable with self managing. Has a degree from an accredited College or University. Has a strong proficiency with Calendars, Document management and Spreadsheets. Understands the complexities of working with people in multiple locations. Can interpret, explain and apply complex policies, regulations, and procedures. Can plan and conduct complex and sensitive administrative and operational duties. Can organize and prioritize work and meet critical deadlines. Has very strong logistical management skills. Must be an all around awesome person – we have a strict no jerks policy at Andela. Benefits & Compensation Full-time compensation Full medical coverage Breakfast, lunch and snacks provided daily Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Nov 23, 2018
Full Time
About Andela Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About the Role: The Executive Assistant is experienced in handling a wide range of administrative and executive support-related tasks. He/She is able to work independently with little or no supervision. The Executive Assistant is a highly resourceful team-player, who is comfortable working in a fast-paced environment, sometimes under pressure, while remaining flexible, proactive, and efficient. The individual has the ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities. He/She will report directly to the Country Director. Responsibilities: Typical day-to-day would involve: Owning and managing administrative tasks for the Country Director (CD). Drafting, editing and formatting documents, reports and presentations. Assessing the priority of incoming and outgoing material to ensure the CD receives accurate and relevant information in a timely and often urgent basis; Managing appointments and an extremely busy/active calendar, agendas, meetings (including virtual) and interactive activities for the CD; Ensuring that activities/meetings commence and end on time. Coordinating the logistical aspects of meetings and events with task owners and bringing together appropriate people and resources to support the CD’s agenda. Coordinating the agenda of senior management team meetings and off-sites. Arranging and managing travel itinerary, agenda and logistics. Retiring expenses of the CD to the finance department. Representing the CD by welcoming visitors/guests, organising dinners and other corporate functions; coordinating responses to questions and meeting requests directed to the CD. Collaborating with Communications team in developing/maintaining appropriate social media presence for CD. Supporting the CD in driving engagement among the Andela employee base through a variety of strategic initiatives. Enhancing the CD and company’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value. Assisting the CD with private and personal errands, and logistics planning. Coordinating with the private staff of the CD to facilitate the effective delivery of their set deliverables. Attributes : The key attributes for this role are: Leadership : You are able to hit the ground running on assignments and tasks with minimal guidance You are able to think expansively, modify ideas for problem solving, take full ownership of your responsibilities and be willing to go the extra mile to get work done. Creative Problem Solving: You are able to see around corners, proactively anticipate blockers to daily operations and solve for them. You understand and prioritise the CD’s concerns/needs, and recognise causes and consequences of actions and events that are not readily apparent . You are also able to understand the scope of operation of the CD, as well as develop a range of contacts outside your own team to help get work done. Strategic Thinking: You have a strong ability to think strategically and plan for the future. You are able to deliver high-impact work within set timelines, while also being careful with all types of resources (e.g. money, time, materials etc). Operational Excellence: You understand the complexities of working with a senior executive, and are able to navigate them seamlessly. You have the capacity to multitask across teams to amplify the values of the CD You understand confidentiality, and treat all persons at Andela in a way that encourages mutual respect, equality, diversity and inclusion. A Deep Commitment to our Mission: You demonstrate ability and interest in creating large-scale change and impact. In addition to the areas above, a great candidate for this role: Is a polished professional with significant experience (minimum 3 years) supporting a senior executive/senior management Has excellent verbal and superior writing and report presentation skills. Has experience at fast-paced organizations. Is comfortable with self managing. Has a degree from an accredited College or University. Has a strong proficiency with Calendars, Document management and Spreadsheets. Understands the complexities of working with people in multiple locations. Can interpret, explain and apply complex policies, regulations, and procedures. Can plan and conduct complex and sensitive administrative and operational duties. Can organize and prioritize work and meet critical deadlines. Has very strong logistical management skills. Must be an all around awesome person – we have a strict no jerks policy at Andela. Benefits & Compensation Full-time compensation Full medical coverage Breakfast, lunch and snacks provided daily Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
The CWA Area Collections team is looking for a passionate finance professional for the role of Collector. The Collector will be based in Kano and will work closely with our colleagues in GSC in line with the MLOS minimum standard meeting requirements - being on top of collection, manage the total outstanding, handle invoicing, statement queries and collection from the customers. We offer - An avenue for you to develop your Career in a diversified and challenging environment, working for the Leading Shipping Company and interacting with a wide range of multinational colleagues working to achieve one goal, - Gaining insight into finance and accounting processes, - Chance to learn different aspects within the cluster, - Great opportunity to improve analytical, communication and customer management skills. Key responsibilities Collector will ensure to follow up for all the payments to be applied on time and correctly. Follow to ensure Freight and detention tariff in AFLS/CXED are updated correctly and free time extensions are done timely. Make weekly reconciliation on the different accounts and the corresponding system balance and clearing aged outstanding items. Monitoring AFR task closure and bill relies for export shipments. Preparing reports for management on the overall image of the outstanding every week and handling any query. Dispatch reconciled statement together with the invoices to the customer Maintain communication with GSC collection team by sending queries and updates required on a weekly basis for the customers who have paid and when to expect payment as per the reconciled list from GSC collection team On time to time in coordination with GSC collection team send reconciled statement to customers upon request from customer or other stake holders Handle disputes from customers in coordination with all GSC team and ensure the issue is resolved. Attend the weekly Outstanding meeting to provide a detailed report for all overdue amounts above 30 days and the reason as to why they are still outstanding Follow up with payment application team to ensure all payments received from the customer are correctly and timely applied. In coordination with GSC OTC team to perform waiver and write off after getting proper approvals. Visit the customer premises and follow up for payment for the overdue invoices. Ensure all request for AFR tasks closure received from CS team are done timely. Ensure Credit Review process is executed as and when required as per global blue print and processes. Review Credit Renewal requests and ensure process is followed in line with global Act as the communication interface between FCRM and sales team and ensure that credit process/approvals is aligned with Global Authority Matrix. Monitor, and evaluate customer who exceed their credit terms in a timely manner and ensure appropriate follow up is taken by sales/collections teams. Monitor daily emails and ensure these are either responded to or forwarded to the correct department/escalation point in a timely and accurate manner. Monitor Credit Levels and support the FCRM with the management, reporting and review of credit levels for all customers and ensure compliance with credit terms and conditions. We are looking for A financial educational background as degree in Finance, Accounting or a Chartered Accountant qualification. Prior proven experience (at least 3 years) in a similar function or in a consulting firm Hausa speaker, Can influence without authority Preferably experienced in working closely with offshore teams in service centres. Support the standardization of global collections process and ensure clear communication of relevant processes with cluster stakeholders. Engage, where necessary with clusters to deliver reports and decisions regarding credit review, credit evaluation and credit renewal processes. Be able to make sound decisions supported by facts and data available through banks, financial reports, and historical behaviours with the group and credit bureau information.
Nov 23, 2018
Full Time
The CWA Area Collections team is looking for a passionate finance professional for the role of Collector. The Collector will be based in Kano and will work closely with our colleagues in GSC in line with the MLOS minimum standard meeting requirements - being on top of collection, manage the total outstanding, handle invoicing, statement queries and collection from the customers. We offer - An avenue for you to develop your Career in a diversified and challenging environment, working for the Leading Shipping Company and interacting with a wide range of multinational colleagues working to achieve one goal, - Gaining insight into finance and accounting processes, - Chance to learn different aspects within the cluster, - Great opportunity to improve analytical, communication and customer management skills. Key responsibilities Collector will ensure to follow up for all the payments to be applied on time and correctly. Follow to ensure Freight and detention tariff in AFLS/CXED are updated correctly and free time extensions are done timely. Make weekly reconciliation on the different accounts and the corresponding system balance and clearing aged outstanding items. Monitoring AFR task closure and bill relies for export shipments. Preparing reports for management on the overall image of the outstanding every week and handling any query. Dispatch reconciled statement together with the invoices to the customer Maintain communication with GSC collection team by sending queries and updates required on a weekly basis for the customers who have paid and when to expect payment as per the reconciled list from GSC collection team On time to time in coordination with GSC collection team send reconciled statement to customers upon request from customer or other stake holders Handle disputes from customers in coordination with all GSC team and ensure the issue is resolved. Attend the weekly Outstanding meeting to provide a detailed report for all overdue amounts above 30 days and the reason as to why they are still outstanding Follow up with payment application team to ensure all payments received from the customer are correctly and timely applied. In coordination with GSC OTC team to perform waiver and write off after getting proper approvals. Visit the customer premises and follow up for payment for the overdue invoices. Ensure all request for AFR tasks closure received from CS team are done timely. Ensure Credit Review process is executed as and when required as per global blue print and processes. Review Credit Renewal requests and ensure process is followed in line with global Act as the communication interface between FCRM and sales team and ensure that credit process/approvals is aligned with Global Authority Matrix. Monitor, and evaluate customer who exceed their credit terms in a timely manner and ensure appropriate follow up is taken by sales/collections teams. Monitor daily emails and ensure these are either responded to or forwarded to the correct department/escalation point in a timely and accurate manner. Monitor Credit Levels and support the FCRM with the management, reporting and review of credit levels for all customers and ensure compliance with credit terms and conditions. We are looking for A financial educational background as degree in Finance, Accounting or a Chartered Accountant qualification. Prior proven experience (at least 3 years) in a similar function or in a consulting firm Hausa speaker, Can influence without authority Preferably experienced in working closely with offshore teams in service centres. Support the standardization of global collections process and ensure clear communication of relevant processes with cluster stakeholders. Engage, where necessary with clusters to deliver reports and decisions regarding credit review, credit evaluation and credit renewal processes. Be able to make sound decisions supported by facts and data available through banks, financial reports, and historical behaviours with the group and credit bureau information.
Maersk Line are looking to hire an engaged and conscientious Equipment Coordinator who will be responsible to ensure optimal equipment utilisation in line with empty flow plan to ensure we are providing the most reliable and efficient service to our customers at the lowest possible cost, covering the forecasted equipment needs. Implements the global equipment strategy. Develop and implement a strategy to create sustainable unit cost savings. We offer We offer a position in a challenging and ever-changing environment in which you will sharpen your industry knowledge as well as your communication skills and techniques relevant to Operations. Key responsibilities Manage inland empty equipment positioning, using PLP input constraint management. Deliver stocks and inventory control at inland locations/ports that meet approved forecast export bookings. Daily stock monitoring per depot / port to ensure stock progression meets PLP suggestion and TSL. Ensure supply / evacuation planning to/from inland pools/ports correctly and timely. Establish most cost effective alternative flow planning in case of equipment shortages in line with PLP. Manage and develop relationships with relevant internal external stakeholders within geographical scope through the fostering of close interaction. Initiate and drive E2E equipment related cost saving initiatives, including but not limited to equipment storage, flow execution and EQU upgrades within area of responsibility. Increase the available global fleet, by reducing long standing and equipment dwell times. Own/Drive Reconciliation of stock levels between Depot (Actual) and RKEM/ROCK. Update and maintain systems relevant to position duties including, but not limited to, EDI links with depots. F1 error clearance. RKEMF1 EDI / TRACKING 1.GSC 2.LOC support Work with EMR to ensure damaged units are repaired and put back into fleet asap. Co-ordinate with Delivery/intermodal to ensure container movement orders are executed as per instruction. Performs other position related duties as specified by LOC management/Team Leaders. Promote triangulation where possible and cost effective. This should be a joint effort between procurement-delivery- equipment-product but the actual updates and equipment approval lies with equipment Drive improvement in Forecast accuracy with commercial and AA Maintain CODS for empty drop off and collection steering Damaged Container recovery/management Seals Management. PO management Touch point for Container Sales. Damaged Container recovery/management under equipment - physical retrieval of equipment We are looking for • 3 years of in liner operations, capacity or yield management experience (Shipping industry). Understand the Operational business processes across the Cluster scope. At least basic knowledge of Operational concepts internally and externally. General understanding of Maersk global and local systems. Excellent numerical and problem-solving skills. Strong process oriented approach to work and excellent attention to detail. Resilient team player who is goal-orientated and demonstrates a high level of commitment with the ability to work under minimal supervision. Excellent Written and Verbal skills with people at all levels across the organisation in English.
Nov 23, 2018
Full Time
Maersk Line are looking to hire an engaged and conscientious Equipment Coordinator who will be responsible to ensure optimal equipment utilisation in line with empty flow plan to ensure we are providing the most reliable and efficient service to our customers at the lowest possible cost, covering the forecasted equipment needs. Implements the global equipment strategy. Develop and implement a strategy to create sustainable unit cost savings. We offer We offer a position in a challenging and ever-changing environment in which you will sharpen your industry knowledge as well as your communication skills and techniques relevant to Operations. Key responsibilities Manage inland empty equipment positioning, using PLP input constraint management. Deliver stocks and inventory control at inland locations/ports that meet approved forecast export bookings. Daily stock monitoring per depot / port to ensure stock progression meets PLP suggestion and TSL. Ensure supply / evacuation planning to/from inland pools/ports correctly and timely. Establish most cost effective alternative flow planning in case of equipment shortages in line with PLP. Manage and develop relationships with relevant internal external stakeholders within geographical scope through the fostering of close interaction. Initiate and drive E2E equipment related cost saving initiatives, including but not limited to equipment storage, flow execution and EQU upgrades within area of responsibility. Increase the available global fleet, by reducing long standing and equipment dwell times. Own/Drive Reconciliation of stock levels between Depot (Actual) and RKEM/ROCK. Update and maintain systems relevant to position duties including, but not limited to, EDI links with depots. F1 error clearance. RKEMF1 EDI / TRACKING 1.GSC 2.LOC support Work with EMR to ensure damaged units are repaired and put back into fleet asap. Co-ordinate with Delivery/intermodal to ensure container movement orders are executed as per instruction. Performs other position related duties as specified by LOC management/Team Leaders. Promote triangulation where possible and cost effective. This should be a joint effort between procurement-delivery- equipment-product but the actual updates and equipment approval lies with equipment Drive improvement in Forecast accuracy with commercial and AA Maintain CODS for empty drop off and collection steering Damaged Container recovery/management Seals Management. PO management Touch point for Container Sales. Damaged Container recovery/management under equipment - physical retrieval of equipment We are looking for • 3 years of in liner operations, capacity or yield management experience (Shipping industry). Understand the Operational business processes across the Cluster scope. At least basic knowledge of Operational concepts internally and externally. General understanding of Maersk global and local systems. Excellent numerical and problem-solving skills. Strong process oriented approach to work and excellent attention to detail. Resilient team player who is goal-orientated and demonstrates a high level of commitment with the ability to work under minimal supervision. Excellent Written and Verbal skills with people at all levels across the organisation in English.
Head of Category, Fashion - Jumia (Full Time) Who we are Jumia is Africa's leading internet group, with already over 3,000 employees in more than 20 African countries and huge successes such as Jumia, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services. It is led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CdC. Founded in 2012, Jumia's mission is to revolutionize the concept of shopping by providing customers with the best online shopping experience through a wide range of products categories including mobiles & tablets, computers, electronics, home & living, fashion, sports, health & beauty, grocery and others. Africa is one of the fastest growing economies in the world, offering excellent opportunities in a vibrant and booming environment. Its economic growth has enabled innovative businesses to flourish and this is where Jumia steps in. We are currently looking for talented people with a passion for emerging markets and Africa to join our team and embark on our exciting journey Responsibilities As Head of Fashion Category, you will define and deliver offer sourcing and management strategy for the Fashion category across customer segments and geographies to enable ambitious revenue growth target. In particular you will: Define and optimize curation/assortment selection strategy for your category ensuring relevance of selection/styling to optimize revenues and sales velocity. Partner with Vendor Success to drive Merchants/Vendors recruitment and activation strategy for your category Manage to maximize Gross Merchandise Volume with day-to-day collaboration with merchants/vendors and channels Establish strong relations with sellers and support their performance, as their main contact point. Support product and content creation process to increase assortment live. Plan and maintain constant stock availability. Trend Spotting: Should be able to identify broader trends and fill category gaps Coach sellers on competitive pricing. Suggest promotions to sellers, sell marketing services, organize these campaigns internally. Build weekly marketing plan, contribute determining which products/subcategories will be promoted on website and through all marketing channels (Newsletters, Facebook, Display…etc). Develop strong analytics to evaluate daily/weekly/monthly performance and optimize further marketing, pricing and product selection. Professional Skills & Qualifications Bachelor’s Degree in any field from a recognised and accredited University Minimum of 8 – 10 years’ experience working in a fast-paced corporate environment preferably in a fashion and luxury division Passion for fashion and strong interest in current trends (national & international) Adequate knowledge of the Online Marketplace and the Ecommerce Industry Strong business judgment with a track record of successful negotiations and overall relationship management. Proven analytical thinking, project management skills, and exceptional organizational skills are essential. Tenacity to develop ideas independently and thrive in a fast-paced start-up environment is essential for success. We Offer A unique experience in an entrepreneurial, yet structured environment The opportunity to become part of a highly professional and dynamic team working around the world An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures
Nov 17, 2018
Full Time
Head of Category, Fashion - Jumia (Full Time) Who we are Jumia is Africa's leading internet group, with already over 3,000 employees in more than 20 African countries and huge successes such as Jumia, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services. It is led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CdC. Founded in 2012, Jumia's mission is to revolutionize the concept of shopping by providing customers with the best online shopping experience through a wide range of products categories including mobiles & tablets, computers, electronics, home & living, fashion, sports, health & beauty, grocery and others. Africa is one of the fastest growing economies in the world, offering excellent opportunities in a vibrant and booming environment. Its economic growth has enabled innovative businesses to flourish and this is where Jumia steps in. We are currently looking for talented people with a passion for emerging markets and Africa to join our team and embark on our exciting journey Responsibilities As Head of Fashion Category, you will define and deliver offer sourcing and management strategy for the Fashion category across customer segments and geographies to enable ambitious revenue growth target. In particular you will: Define and optimize curation/assortment selection strategy for your category ensuring relevance of selection/styling to optimize revenues and sales velocity. Partner with Vendor Success to drive Merchants/Vendors recruitment and activation strategy for your category Manage to maximize Gross Merchandise Volume with day-to-day collaboration with merchants/vendors and channels Establish strong relations with sellers and support their performance, as their main contact point. Support product and content creation process to increase assortment live. Plan and maintain constant stock availability. Trend Spotting: Should be able to identify broader trends and fill category gaps Coach sellers on competitive pricing. Suggest promotions to sellers, sell marketing services, organize these campaigns internally. Build weekly marketing plan, contribute determining which products/subcategories will be promoted on website and through all marketing channels (Newsletters, Facebook, Display…etc). Develop strong analytics to evaluate daily/weekly/monthly performance and optimize further marketing, pricing and product selection. Professional Skills & Qualifications Bachelor’s Degree in any field from a recognised and accredited University Minimum of 8 – 10 years’ experience working in a fast-paced corporate environment preferably in a fashion and luxury division Passion for fashion and strong interest in current trends (national & international) Adequate knowledge of the Online Marketplace and the Ecommerce Industry Strong business judgment with a track record of successful negotiations and overall relationship management. Proven analytical thinking, project management skills, and exceptional organizational skills are essential. Tenacity to develop ideas independently and thrive in a fast-paced start-up environment is essential for success. We Offer A unique experience in an entrepreneurial, yet structured environment The opportunity to become part of a highly professional and dynamic team working around the world An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures
About Andela: Andela extends engineering teams with world-class software developers. We recruit the most talented developers on the African continent, shape them into technical leaders, and place them as full-time distributed team members with companies that range from Microsoft and IBM to dozens of high-growth startups. Backed by Chan Zuckerberg Initiative, GV (Google Ventures) and Spark Capital, Andela is building the next generation of global technology leaders. Passion, excellence, entrepreneurial spirit, and rejecting the status quo are just a few of the things that Andela team members have in common. We have a vision to train 100,000 world-class developers in the next 10 years – and we want you to help make it happen. About the Role: Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in Lagos, Nairobi, Kampala, NYC and San Francisco, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. Andela is looking for a leader that blends operational excellence, extraordinary people management, and keen insights on how to drive change in an dynamic and scaling organization. As the Director of Programs within the technical service delivery department, Success, you will proactively identify, manage and execute on operational and optimization projects and initiatives from inception to completion. This person will work to improve the productivity and efficiency backed by data and trackable by agreed upon KPIs. The Director of Programs will collaborate with stakeholders across all functions of the business, across our New York, Lagos, Kampala and Nairobi offices and report into the VP, Success. The Director of Programs is process-driven, data-driven, and results oriented. They consistently exceed the standards of everyone around them, but rarely exceed their own standards. They are passionate about “servant leadership.” They believe that they do the dirty organizational work so that the team can focus on what they do best: execution. Responsibilities: The key attributes for this role are: Strategic Thought Partnership Develop and drive high-impact initiatives deployed within the Success group and directly contribute to Andela achieving its strategic objectives. Build and lead impactful relationships with cross-functional and across region team members including the leadership team (VP+). Break silos and drive holistic approaches that deliver service and excellence while setting up Andela and the Success organization for growth. Design The Program Office Plan the delivery of the overall program and its activities in accordance with the mission, purpose and goals of the Success. Develop and implement quarterly and yearly goals and objectives to achieve the successful outcomes expected of Success. Develop a program evaluation framework to assess the strengths of the program and to identify areas for improvement Develop Operations service delivery model to ensure the continuous delivery of services to Success stakeholders Ensure that program activities operate within the policies and procedures of the organization and consistently exceed professional standards Propose and oversee team required to drive operational and program support for Success. Deliver Program Excellence Strong project management including setting timelines, goals, deliverables, and executing accordingly along with a solid communication plan. Communicate with stakeholders to gain community support for the program and to solicit input to improve Success delivery to stakeholders. Lead the team to identify, research, evaluate and recommend projects that optimize business and team performance based on defined objectives and key results. Define hypotheses, perform analysis, and come to a conclusion that solves operational and program problems. Set-up, manage and coordinate cross-functional projects that are critical for driving business results. Ensure that program activities comply with all relevant organizational legislation/professional standards and leverage global best practices to establish project management standards that would be used in the Success group . Liaise with other managers to ensure effective and efficient operational and program delivery. Oversee prioritize initiatives executed in partnership with Sales, Partnerships, Talent Development leadership etc., then set an appropriate timeline given Success capacity and plans to achieve goals. Program Risk & Evaluation Management Create governance frameworks to oversee programs and initiatives within Success and in collaboration with other departments. Structure analytical and data-driven approaches to evaluating and executing projects. Monitor the program activities on a regular basis and conduct an annual evaluation according to the program evaluation framework. Develop and maintain tracking systems for each program initiative’s health and status. Identify program/initiative risks and proactively mitigate those risks. Report on governance and risk so Andela leadership is aware of blockers and can support in risk mitigation. Report evaluation findings to the VP, Success and recommend changes to enhance the program, as appropriate. Team Leadership Supervise direct reports and collaborators by providing regular direction, input and feedback. Ensure all direct reports receive orientation, appropriate training and performance reviews in accordance with organizational standards. Coordinate the delivery of services among different stakeholders to increase effectiveness and efficiency. In consultation with relevant key stakeholders, recruit, interview and select well-qualified team members. Ensure staff within your team are compliant with the policies, procedures and practices of the organization. Supervise and set the standards for performance management for all program staff. Support and facilitate the definition of departmental structure to ensure that they are effectively structured to meet the business needs of Andela. Develop an annual budget and operating plan to support the program. Qualifications: Ideal candidates for this role will have: Background in technology consulting desired though not required. Excellent project management skills Have at least 7 years of experience working in program, client, partner management in fast paced global organisations. Ability to identify gaps in systems and processes Analytical and data-driven mindset Strong relationship management skills, including ability to facilitate complex discussions Strong negotiation skills and the ability to effectively manage change. Strong leadership experience, particularly around influencing stakeholders. Excellent written & verbal communication, including ability to break down complex concepts into simpler forms for others to comprehend. Creative problem solving and critical thinking skills. A great personality and good heart; we have a “no jerk” policy Benefits and Compensation Full-time compensation Full medical coverage Breakfast, lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet. Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status At Andela, we outcompete through diversity. We know that our strengths lies in the multiplicity of talents, perspectives, backgrounds & orientations resident in our community and we take pride in that. Andela is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices. Andela provides equal employment opportunities and workplace to all employees and applicants without regard to factors including but not limited to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy (including breastfeeding), genetic information, HIV/AIDS or any other medical status, family or parental status, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. This commitment applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Our policies expressly prohibit any form of harassment and/or discrimination as stated above. Andela is home for all, come as you are.
Nov 17, 2018
Full Time
About Andela: Andela extends engineering teams with world-class software developers. We recruit the most talented developers on the African continent, shape them into technical leaders, and place them as full-time distributed team members with companies that range from Microsoft and IBM to dozens of high-growth startups. Backed by Chan Zuckerberg Initiative, GV (Google Ventures) and Spark Capital, Andela is building the next generation of global technology leaders. Passion, excellence, entrepreneurial spirit, and rejecting the status quo are just a few of the things that Andela team members have in common. We have a vision to train 100,000 world-class developers in the next 10 years – and we want you to help make it happen. About the Role: Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in Lagos, Nairobi, Kampala, NYC and San Francisco, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. Andela is looking for a leader that blends operational excellence, extraordinary people management, and keen insights on how to drive change in an dynamic and scaling organization. As the Director of Programs within the technical service delivery department, Success, you will proactively identify, manage and execute on operational and optimization projects and initiatives from inception to completion. This person will work to improve the productivity and efficiency backed by data and trackable by agreed upon KPIs. The Director of Programs will collaborate with stakeholders across all functions of the business, across our New York, Lagos, Kampala and Nairobi offices and report into the VP, Success. The Director of Programs is process-driven, data-driven, and results oriented. They consistently exceed the standards of everyone around them, but rarely exceed their own standards. They are passionate about “servant leadership.” They believe that they do the dirty organizational work so that the team can focus on what they do best: execution. Responsibilities: The key attributes for this role are: Strategic Thought Partnership Develop and drive high-impact initiatives deployed within the Success group and directly contribute to Andela achieving its strategic objectives. Build and lead impactful relationships with cross-functional and across region team members including the leadership team (VP+). Break silos and drive holistic approaches that deliver service and excellence while setting up Andela and the Success organization for growth. Design The Program Office Plan the delivery of the overall program and its activities in accordance with the mission, purpose and goals of the Success. Develop and implement quarterly and yearly goals and objectives to achieve the successful outcomes expected of Success. Develop a program evaluation framework to assess the strengths of the program and to identify areas for improvement Develop Operations service delivery model to ensure the continuous delivery of services to Success stakeholders Ensure that program activities operate within the policies and procedures of the organization and consistently exceed professional standards Propose and oversee team required to drive operational and program support for Success. Deliver Program Excellence Strong project management including setting timelines, goals, deliverables, and executing accordingly along with a solid communication plan. Communicate with stakeholders to gain community support for the program and to solicit input to improve Success delivery to stakeholders. Lead the team to identify, research, evaluate and recommend projects that optimize business and team performance based on defined objectives and key results. Define hypotheses, perform analysis, and come to a conclusion that solves operational and program problems. Set-up, manage and coordinate cross-functional projects that are critical for driving business results. Ensure that program activities comply with all relevant organizational legislation/professional standards and leverage global best practices to establish project management standards that would be used in the Success group . Liaise with other managers to ensure effective and efficient operational and program delivery. Oversee prioritize initiatives executed in partnership with Sales, Partnerships, Talent Development leadership etc., then set an appropriate timeline given Success capacity and plans to achieve goals. Program Risk & Evaluation Management Create governance frameworks to oversee programs and initiatives within Success and in collaboration with other departments. Structure analytical and data-driven approaches to evaluating and executing projects. Monitor the program activities on a regular basis and conduct an annual evaluation according to the program evaluation framework. Develop and maintain tracking systems for each program initiative’s health and status. Identify program/initiative risks and proactively mitigate those risks. Report on governance and risk so Andela leadership is aware of blockers and can support in risk mitigation. Report evaluation findings to the VP, Success and recommend changes to enhance the program, as appropriate. Team Leadership Supervise direct reports and collaborators by providing regular direction, input and feedback. Ensure all direct reports receive orientation, appropriate training and performance reviews in accordance with organizational standards. Coordinate the delivery of services among different stakeholders to increase effectiveness and efficiency. In consultation with relevant key stakeholders, recruit, interview and select well-qualified team members. Ensure staff within your team are compliant with the policies, procedures and practices of the organization. Supervise and set the standards for performance management for all program staff. Support and facilitate the definition of departmental structure to ensure that they are effectively structured to meet the business needs of Andela. Develop an annual budget and operating plan to support the program. Qualifications: Ideal candidates for this role will have: Background in technology consulting desired though not required. Excellent project management skills Have at least 7 years of experience working in program, client, partner management in fast paced global organisations. Ability to identify gaps in systems and processes Analytical and data-driven mindset Strong relationship management skills, including ability to facilitate complex discussions Strong negotiation skills and the ability to effectively manage change. Strong leadership experience, particularly around influencing stakeholders. Excellent written & verbal communication, including ability to break down complex concepts into simpler forms for others to comprehend. Creative problem solving and critical thinking skills. A great personality and good heart; we have a “no jerk” policy Benefits and Compensation Full-time compensation Full medical coverage Breakfast, lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet. Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status At Andela, we outcompete through diversity. We know that our strengths lies in the multiplicity of talents, perspectives, backgrounds & orientations resident in our community and we take pride in that. Andela is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices. Andela provides equal employment opportunities and workplace to all employees and applicants without regard to factors including but not limited to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy (including breastfeeding), genetic information, HIV/AIDS or any other medical status, family or parental status, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. This commitment applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Our policies expressly prohibit any form of harassment and/or discrimination as stated above. Andela is home for all, come as you are.
On the 2 nd July 2018 Unilever completed the sale of the Spreads Business and it is now under the new ownership of KKR as “Upfield”, therefore any successful applicants will be employed by “Upfield Foods” not Unilever. For more details on Upfield, please click here . Regional Payroll Lead WL2 Based in Nigeria - Managing Africa Middle East & Turkey (AMET Region) Do you know your Kale from your Quinoa or the difference between a Flexitarian to a Regenerative Grazer? We are looking for top talent for an exciting new movement within the Food Industry. About Upfield! Upfield is a global leader in plant-based nutrition with a great history and a portfolio of iconic brands that people have used and trusted for generations. This includes Flora, Rama, Becel, Blue Band, Country Crock, I Can’t Believe it’s not Butter and ProActiv. We are a global food company with 6 business units operating in 95 markets. We have the mind-set of a start-up. This makes us fast, agile, entrepreneurial, cost conscious and accountable for our products – from seed to serving at the breakfast, lunch or dinner table. We take quality seriously and around the world we taste products every 30 seconds. We take our consumers seriously and more than 150 people will taste test each of our new innovations before they hit the shelves. Your Role You will work with the global payroll project team and 3rd party payroll providers to ensure the successful set-up of the new Upfield payrolls in all countries in the region. You will also act as a key operational and transactional payroll lead who is the interface between HR/ Line Managers/Finance and Employees in the countries you are responsible for. Main Responsibilities Payroll Transition Project: Work with the new payroll providers on designing, testing and setting up the new payrolls Responsible for the parallel running and sign off of the new and old payrolls Enter inputs into the new payroll once Parallel Testing starts Compare the outputs from the legacy system to the outputs from the new system, resolve the output deltas, and re-test. Create Standard Operating Procedures for sign-off Coordinate with all in country HR, Finance and Tax teams on getting ready for the payroll go live in their country Be the main receiver of the payroll knowledge transfer from the Unilever payroll teams Review and sign-off of process flows incl. manual loads/updates UAT test case completion e.g. validation of reports, post management, employee pay maintenance, pay costing and ledgers, pay awards and arrears, third party inputs/outputs Regional Payroll Delivery: Responsible for the effective and timely payroll delivery in all countries in the region Data Gathering/Validation/Notification of Upfield requirements and rule changes ( Demographic data, Fixed & flexible compensation, Expenses & Benefits, Policy rules/entitlements, GL coding, Equity - RSU, PSU, Timesheets data, Pension data, etc.) Mass data entry of exceptional payments/variable pay/overtime (e.g. Bonus) elements Make sure that all Legal, business and payroll tax requirements in the countries are met Vendor management of the new payroll vendors Payroll final sign-off for each country in each pay cycle General Responsibilities Ensuring all HR information is managed and updated accurately and effectively. Prepare and complete mass upload templates for major data changes. Pay review prep and groundwork, e.g. reward benchmarking, forecasts etc. HR Project Work – as required, bring their specialist skills to the table to assist on various HR projects required to enable the HR and business agenda. Skills, Experience and Qualifications At least 10 years’ experience managing payrolls in different countries with a deep knowledge of all local payroll, legal and tax requirements and procedures. Experience running complex payrolls in multiple countries Management of third-parties across regions Ability to communicate in English and Turkish/French , is an additional advantage. Communication and influencing skills – building strong relationships with the HR Business Partners, Finance Managers, Tax, etc. Customer service focus – always going the extra step to ensure satisfaction Completer-finisher – never leaves tasks incomplete, and ensures processes are followed to their conclusion (Probably a bit of a perfectionist) Attention to detail is critical – able to identify the smallest variations and discrepancies in payroll Organisation of workload is critical – being able to manage multiple requests and prioritise activities Your Personal Power! :- At Upfield we want you to bring your ideas, your motivation and desire to succeed! This part of the role is up to you to complete. Mission Statement At Upfield our purpose is clear……Making people healthier and happier with great-tasting, healthy and natural plant-based products which are good for our planet! If you are an entrepreneur at heart and have a passion for winning, a strong understanding of the FMCG business, ad would like to join us, apply and speak to one of our Talent Matchmakers! On the 2 nd July 2018 Unilever completed the sale of the Spreads Business and it is now under the new ownership of KKR as “Upfield”, therefore any successful applicants will be employed by “Upfield Foods” not Unilever. For more details on Upfield, please click here .
Nov 16, 2018
Full Time
On the 2 nd July 2018 Unilever completed the sale of the Spreads Business and it is now under the new ownership of KKR as “Upfield”, therefore any successful applicants will be employed by “Upfield Foods” not Unilever. For more details on Upfield, please click here . Regional Payroll Lead WL2 Based in Nigeria - Managing Africa Middle East & Turkey (AMET Region) Do you know your Kale from your Quinoa or the difference between a Flexitarian to a Regenerative Grazer? We are looking for top talent for an exciting new movement within the Food Industry. About Upfield! Upfield is a global leader in plant-based nutrition with a great history and a portfolio of iconic brands that people have used and trusted for generations. This includes Flora, Rama, Becel, Blue Band, Country Crock, I Can’t Believe it’s not Butter and ProActiv. We are a global food company with 6 business units operating in 95 markets. We have the mind-set of a start-up. This makes us fast, agile, entrepreneurial, cost conscious and accountable for our products – from seed to serving at the breakfast, lunch or dinner table. We take quality seriously and around the world we taste products every 30 seconds. We take our consumers seriously and more than 150 people will taste test each of our new innovations before they hit the shelves. Your Role You will work with the global payroll project team and 3rd party payroll providers to ensure the successful set-up of the new Upfield payrolls in all countries in the region. You will also act as a key operational and transactional payroll lead who is the interface between HR/ Line Managers/Finance and Employees in the countries you are responsible for. Main Responsibilities Payroll Transition Project: Work with the new payroll providers on designing, testing and setting up the new payrolls Responsible for the parallel running and sign off of the new and old payrolls Enter inputs into the new payroll once Parallel Testing starts Compare the outputs from the legacy system to the outputs from the new system, resolve the output deltas, and re-test. Create Standard Operating Procedures for sign-off Coordinate with all in country HR, Finance and Tax teams on getting ready for the payroll go live in their country Be the main receiver of the payroll knowledge transfer from the Unilever payroll teams Review and sign-off of process flows incl. manual loads/updates UAT test case completion e.g. validation of reports, post management, employee pay maintenance, pay costing and ledgers, pay awards and arrears, third party inputs/outputs Regional Payroll Delivery: Responsible for the effective and timely payroll delivery in all countries in the region Data Gathering/Validation/Notification of Upfield requirements and rule changes ( Demographic data, Fixed & flexible compensation, Expenses & Benefits, Policy rules/entitlements, GL coding, Equity - RSU, PSU, Timesheets data, Pension data, etc.) Mass data entry of exceptional payments/variable pay/overtime (e.g. Bonus) elements Make sure that all Legal, business and payroll tax requirements in the countries are met Vendor management of the new payroll vendors Payroll final sign-off for each country in each pay cycle General Responsibilities Ensuring all HR information is managed and updated accurately and effectively. Prepare and complete mass upload templates for major data changes. Pay review prep and groundwork, e.g. reward benchmarking, forecasts etc. HR Project Work – as required, bring their specialist skills to the table to assist on various HR projects required to enable the HR and business agenda. Skills, Experience and Qualifications At least 10 years’ experience managing payrolls in different countries with a deep knowledge of all local payroll, legal and tax requirements and procedures. Experience running complex payrolls in multiple countries Management of third-parties across regions Ability to communicate in English and Turkish/French , is an additional advantage. Communication and influencing skills – building strong relationships with the HR Business Partners, Finance Managers, Tax, etc. Customer service focus – always going the extra step to ensure satisfaction Completer-finisher – never leaves tasks incomplete, and ensures processes are followed to their conclusion (Probably a bit of a perfectionist) Attention to detail is critical – able to identify the smallest variations and discrepancies in payroll Organisation of workload is critical – being able to manage multiple requests and prioritise activities Your Personal Power! :- At Upfield we want you to bring your ideas, your motivation and desire to succeed! This part of the role is up to you to complete. Mission Statement At Upfield our purpose is clear……Making people healthier and happier with great-tasting, healthy and natural plant-based products which are good for our planet! If you are an entrepreneur at heart and have a passion for winning, a strong understanding of the FMCG business, ad would like to join us, apply and speak to one of our Talent Matchmakers! On the 2 nd July 2018 Unilever completed the sale of the Spreads Business and it is now under the new ownership of KKR as “Upfield”, therefore any successful applicants will be employed by “Upfield Foods” not Unilever. For more details on Upfield, please click here .
