22 jobs found in midrand

Introduction The technician is responsible for repairing Notebooks as well as other IT equipment upon request. Specification Qualifications and Experience: Gr. 12 CompTIA A+ N+ (N+ will be an advantage) Qualifications on multinational products will be of an advantage 3 years onsite technical experience Skills and Competencies: To diagnose and repair all Mecer Notebooks of particular discipline and all other products allocated for repair from time to time To run diagnostic reports to confirm the quality of repair or that the fault is resolved Excellent communication skills and customer care Attention to detail Analysis Problem solving Requirements Accountabilities include, but are not limited to: Complete 6 repairs per day according to the specific discipline Maintain work rate at above 90% of SLA as per the described SLA for the product Maintaining a rework rate of below 2% within a 90day period between barcodes Follow the correct test process for all brands Keep the CMDB system up to date at all times and keep all clients and Jobs updated every 2days Have no test stock outstanding for more than 2 business days Keep work areas clean at all times Comply with PPE policy at all times

Introduction The Clerk Service Stores is primarily responsible for stock control and doing cycle checks. Specification Qualifications and Experience: Matric 1-2 years' clerical experience Experience in the warehouse or stores will be added as advantage Skills and Knowledge: Good communication Stock taking skills Detail-oriented Customer focused Task focused Proactive Team player Disciplined Basic knowledge of general administrative processes Good knowledge of facility layout Basic knowledge of stock in service Requirements Stock control with 100% accuracy daily. Send all pre-swap spares requested by sub-contractor for repairs. Book in and swap stock returned from field technicians/sub-contractor daily and move faulty units to supply claim. Follow up jobs booked under field support to be shipped back to customer. Request stock for internal technicians and do the swap out with the faulty. Update job card with order details. Do stock take and follow up discrepancies. Finish all processing daily and tidy up work space daily. Create IR job and assign to technician. Book in IR job and generate stock request and move the stock to the right location. Ensure neat and tidy workspace always. •Ensure compliance with all health and safety rules and regulations.

Introduction To provide efficient Payroll administration service and HR support through the processing and administration of the company's payroll. Specification Provide general and payroll administration support: Responsible for the preparation and processing of the monthly payroll for approximately 900 employees on the Sage 300 payroll system (This includes the entire cycle of payroll processing from capturing of new employees, leave, terminations etc. Review and ensure accuracy of approved advances, travel and overtime claims; Responsible for the coordination between payroll and human resources, to ensure proper flow and maintenance of employee data Maintain employee records; ensure that employee changes are entered correctly and made on a timely basis; review changes for proper authorization. Generating reports for payments e.g. PAYE returns and other third parties Maintain a proper document control system Keep abreast with company policies and tax legislations that impact on remuneration Communicate payroll changes to the Payroll Manager and on time Apply for tax directives where necessary Submitting all medical aid and pension fund applications, after checking that all required information has been received, and following up where necessary for outstanding information. Maintenance of Medical Aid schedules and payments. Third party schedules, payments, Send payment schedules to the relevant persons. Process loans/ advances and staff purchases in line with company policies. Follow up on outstanding claims, assist with home loans applications. Maternity administration (UIF forms, maintaining dates) Issuing certificate of service and UIF documents to all terminated employees Handle payroll and other general enquiries appropriately Maintain accurate and current data on the payroll system Creating and maintaining employee files and ensuring that all required documentation is received and filed. Support the delivery of efficient payroll service Resolve employee queries. Print and issue payslips All ad hoc administration functions. Ensure payroll protocols are maintained always User administration (uploading OID's and Item used Maintain and verify the payroll system Requirements Matric Payroll administration certificate Qualification in HR or related field At least 2-years' payroll experience 2 years' experience on Sage 300 (People payroll system) Detail-oriented Proactive Pressure resilient Team player Good blend of people/task orientation Multi-task focus Customer-centric Good knowledge of general administrative processes Good understanding of key HR processes and practices Good understanding of payroll systems and processes (Sage VIP, ESS) Solid understanding of relevant legislation i.e. BCEA, UIF Strong administration Superior telephone etiquette Solid communication Good people skills Networking Organising Time management Strong computer literacy especially in Microsoft applications

Introduction We are looking for a dynamic and talented senior designer to join our marketing team, reporting to the Marketing Manager. You will be responsible for conceptualising ideas and design across all station platforms (signage, video, online, print ads, campaigns, etc). Specification Other responsibilities include: Interpreting the station's business needs and developing a creative concept; Conceptualises visual representation of the brand; Gathering information and data through research; Thinking creatively to produce new ideas and concepts. Requirements •3-year Diploma at a reputable institution essential. 5-6 years + experience as a Graphic Designer. A portfolio showcasing design experience is essential. Agency experience will be an advantage. Proven track record of successful campaigns executed and show a creative flair on briefs. InDesign, Illustrator and Photoshop CC. •Mac proficient.

Introduction The Branch Manager is responsible for the performance, administration and efficient daily operations of a full-service branch, including lending, sales of product mixes, customer service and managing all branch staff in accordance with the Bayport objectives. Specification Demonstrate the required knowledge and skills associated with operating a Personal Computer The ability to demonstrate, acquire and implement quality assurance disciplines necessary to manage the overall quality of products and service that are provided by the company. Demonstrate the ability to plan and draft meaningful reports that require submission. Ensure that the reports will contain commentary and input that will add value to the target audience. Demonstrates sound general office administration. Identifies and organises resources needed to accomplish tasks; manages time effectively. Demonstrates the ability to identify and manage fraud as it pertains to the relevant industries. Demonstrate the ability to display and discuss new products, ideas, or pieces of work to a selection of learners, staff, clients or potential new customers/clients. Demonstrates the business acumen required to function successfully within the industry, specific to the role filled. Demonstrates an in-depth knowledge of the organisation specific services and products. Discourses clearly and easily on all products. Demonstrates the ability to implement all organisational operational activities. Demonstrates ability to implement, maintain and manage all regulatory requirements of the specific industry. Demonstrate the ability to run a productive and impartial meeting or coaching session to any group of persons that are meeting with a common purpose. I.e. experiential learning, active learning and concepts, problem solving etc. Demonstrate the ability to identify problems and/or opportunities and responding to them with insight and creativity. Examining the possible solutions and making informed choices based on the best and most relevant information and resources available. Demonstrate knowledge of HR policies and procedures as well as the HR role of line managers. Demonstrate the ability to effectively manage subordinates according to the organisation's specific process and be able to explain it comprehensively to a subordinate Demonstrate the ability to legally and successfully recruit, on-board and induct new employees, using the organisation's specific process. Demonstrate the required knowledge and skills associated with operating a Personal Computer. Demonstrates the successful use of internal proprietary systems that enable business operations. The ability to interact with a client to successfully enable the retention of said client. Delivers a positive client service experience. Demonstrates the ability to telephonically deal with clients and handle the diverse spectrum of client interactions effectively. In addition, is able to deal with a variety of client types and moods. Communicates clearly and concisely in English. This includes both the verbal and written mediums. Demonstrates the ability to make business and general mathematical calculations. Requirements MINIMUM QUALIFICATIONS Matric and / or equivalent (with Mathematics) DESIRED REQUIREMENTS NQF Level 6 qualification or Certificate in Management Development Regulatory Examination level 5 Banking Level 5 will be an added advantage EXPERIENCE AND KNOWLEDGE MINIMUM REQUIREMENTS 3 - 5 years people management and sales experience DESIRED REQUIREMENTS Financial industry knowledge and working experience

Introduction The technician is responsible for servicing, testing and repairs of Tablets, Desktops, Graphics cards, sound Cards and/or other related equipment and components depending on the requirements of the position. The technician also provides technical support to customers relevant to the specific area/discipline. Specification Accountabilities include, but are not limited to: Complete 7 repairs per day according to the specific discipline Maintain work rate at above 90% of SLA as per the described SLA for the product Maintaining a rework rate of below 2% within a 90-day period between barcodes Follow the correct test process for all brands Keep the CMDB system up to date at all times and keep all client's ad jobs updated every 2days Have no stock outstanding for more than 2 business days Keep work areas clean at all times Comply with PPE policy at all times Requirements Qualifications and Experience: Matric CompTIA A+ and N+ Qualifications on multinational products will be of an advantage 3 years onsite technical experience Skills & Competencies: To diagnose and repair all technical faults of particular discipline To run diagnostic reports to confirm the quality of repair or that the fault is resolved. Excellent communication skills and customer care Attention to detail Analysis Problem solving

Introduction The Logistics Clerk is responsible for shelving orders, loading vehicles and containers, ensure cancellations are done daily, report orders not received from the warehouse, etc. Specification Clerk Logistics Service: Loading delivery vehicles and containers. Make sure the cancellations are done daily. Assist in bringing out the branch orders for the couriers. Ensure that stock quantity and accuracy at 100% all times by means of checks. Report any orders not received from warehouse (out of SLA) to the warehouse supervisor and your dc supervisor. To assist where ever needed as per instruction from superiors. To assist with getting open and sent to dc orders from stores as quickly as possible from warehouse. Ensure that there are two assistants' in the collection area at all time. Job rotation will be required inter-department as well as between departments in operations for the period agreed. On occasion the above hours may be used for stock checks as per arrangement with the supervisor. Ensure that orders are shelved within set parameters from sent to DC to READY and follow up on orders not shelved (Out of SLA) Customer Satisfaction: Report any issues or problems on any orders immediately within 30min and ensure that the issues are resolved assisted by the supervisor. Damages must be contained and minimized as far as possible by means of correct stacking and storing procedures. Ensure that the correct order and correct quantity is dispatched from the specific location with the correct documents. Extra hours worked from 07:00 - 08:00 and from 17:00 - 18:00 will be priority to get orders ready for shipping and to make sure housekeeping is up to standard. Requirements Qualifications and Experience: Matric 2 years' clerical/dispatch experience preferred at a similar level Skills and Knowledge: Good communication Good people skills Basic knowledge of general administrative processes •Good knowledge of facility layout

Introduction The Senior Manager: Facilities and Procurement is responsible to ensure that through good governance within its supply chain processes, that efficient, effective and uniform planning for and procurement of all goods, services and works required for the proper functioning of the organisation conforms to constitutional and legislative principles whilst developing, supporting and promoting broad based black economic empowerment (BBBEE), preferential procurement framework PPPFA and PFMA. To also ensure efficient, effective, uniform management and disposal of goods and assets through the supply chain management process. The purpose of the job is to also ensure that the organisation's strategic supply chain management objectives are achieved and that total cost of ownership savings and service improvement targets are met. Development of a divisional strategy in line with the organisational strategy to ensure needs are met. Manage and update the Supply Chain Policy and procedures to be in line with the acceptable norms and Acts governing procurement. The management of the acquisition, demand, retention and disposal of organisational assets is a priority. Facilities, fleet, logistics and travel are critical areas of the function. The position has delegated authority to negotiate all contracts with different service providers and recommend same to all levels of management of the organisation. Bound by the organisation policies and procedures. Use this freedom to develop and implement Supply Chain strategies for the division. Can authorise expenditure for the department and recommend for the organisational expenditures. Provide input into changes to policies and procedures. Advise management on policies and procedures governing Supply Chain Management. Negotiate contracts with key suppliers and customers in consultation with the General Manager: Finance. Specification Development and Management of a Business Plan and Reports for the Procurement Department Collaborate with Executive: Finance and respective Executive to develop medium and long term strategic plans for the organisation. Engage with internal and external stakeholders to develop preliminary business plan together with Executive: Finance. Compile and motivate acceptance of business plan for the division in line with the organisational strategic plan. Communicate the plan to stakeholders and negotiate and implement individual service level agreements. Identify risks on an enterprise and divisional level and develop plans to mitigate and reduce risks. Assist the Executive: Finance with the development of organisational initiatives for the division and develop project plans for implementing agreed decisions. Compile annual inputs to the year-end report. Compile monthly reports and analyse them graphically BEE and Non BEE spend reports and treasury reporting. Tender management and reporting. Facilitate the development and approval of the budget for the Procurement Department. Review and where necessary amend the department structure/manpower plans to ensure availability of staff to achieve the agreed strategic and operational goals. Conduct feasibility studies, monitor revenue and operational trends and make recommendations for Continuous Business Improvement and sustainability. Represent the division at organisational meetings. Providing input into the compilation of service level agreements. Investigating trends and making recommendations to the relevant line managers. Negotiate all contracts with suppliers in consultation with the Executive: Finance. Staff Development and Management Provide strategic leadership, guidance and mentoring to direct reports. Participate in the timely recruitment and selection of all staff for the division. Develop personal growth opportunities for all staff by acting as a mentor as well as facilitating appropriate development. Actively manage EE targets within the department. Manage performance management system and ensure that performance plans and appraisals are completed by agreed timelines. Implement systems for staff development and succession planning. Manage communication strategy and systems to ensure effective liaison between my division and the whole organisation. Procurement, Distribution and Contract Management Develop an infrastructure/logistics within the organisation to facilitate distribution goods and services to all divisions. Evaluate the performance of suppliers to ensure compliance with their service level agreements (SLA). Investigate alternative service providers for scope of service provision and cost and make recommendations to the Executive: Finance. Negotiate with the suppliers for a better turnaround time for different goods and services. Management of waste. Development and management of a supplier data base system to ensure information availability and provision of statistics to stakeholders. Monitor, evaluate and report on results on a regular basis through month end reporting and graphical presentation of trends for BEE and NON BEE procurement. Taking action to increase/decrease stock levels of goods and services. Managing risk for the division and for the organisation to ensure compliance with SCM policies and procedures. Make strategic decisions in times where there are emergencies and implement control to minimise the impact to the organisation. Ensure that the data base is updated regularly. Set requirements for data that needs to be stored. Ensure that data retrieved is usable. Provide data to all stakeholders. Monitor the trends of suppliers and new and innovative products and services. Manage and develop all SLA's with service providers to ensure and improved supplier performance. Facilities, Assets and Fleet Management Ensure the timeous and cost effective movement our fleet and monitoring. Ensure that there are log books in place for record keeping. Control and check for misuse of vehicles and fleet cards. Work within budget for the fleet. Plan, implement the fleet life span until disposal. On time deliveries. Manage the CAA buildings in line with the OSH ACT. Ensure that travel coordination for all staff is done timeously. Managing the insurance portfolio- update the insurance portfolio of CAA assets with additions and reductions due to claims and purchases. Manage risk for the division and CAA. Conduct internal customer surveys. Overall management of all physical assets and disposals thereof. Planning, Organising and Policy/Procedure/Process Development and ReviewEnsure that procedures/processes are standardised and a continuous improvement is done. Take responsibility for projects in the division. Investigate best practice/improvements in technology and implement where necessary. Ensure that quality standards are maintained in line with ISO 9001-2000 system. Ensure that we compile plans and strategies in line with the organisational strategy and requirements. Facilities and Project ManagementInitiate, plan and gain approval for projects. Execute, monitor and control the progress of the projects, as well as the performance of the team members on the project teams. Conclude projects and provide feedback regarding the results/effectiveness. Manage the hygiene of the whole organisation in line with the OSHACT standards. Participate in all building and maintenance improvements and implementation of plans. Project manages all new plans for expansion of office space, e.g. restructuring of office space and decentralisation plans. Sourcing of new offices for the CAA. The SACAA will process applications as soon as possible. If you have not heard from us within 90 days after your CV has been received by us, please consider your application unsuccessful. Employment equity candidates will be preferred. "All SACAA appointments are subject to S98 of the Civil Aviation Act, 13 of 2009 and all successful candidates will be subjected to security vetting". Requirements Bachelor's Degree in Supply Chain management / Logistics / Procurement or NQF Level 7 related Qualification Ideal Qualification: Relevant Post Graduate qualification in Supply Chain Management or Logistics and management Course. 10 Years Supply Chain Management experience and 5 Years Management experience

Introduction To manage the regulatory oversight of CAR Part 173 and Part 177 in respect of the certification of flight procedure design and aeronautical cartography service providers, validation, verification, testing and design (where required) of flight procedures and charts. To manage the evaluation, verification and approval of aviation obstacles and survey data. To provide PANS-OPS, Cartographic and GIS support to the CAA, NASCOM and external clients Specification Operational Management Manage the allocation of projects, the availability of resources required by projects, the maintenance of CAA procedures in relation to projects and the maintenance of progress of projects. Timeous response to operational demand changes in relation to the PANS-OPS, Cartography and Obstacle environment. Ensure the fair, equitable and consistent application of the CARS and CATS in regard the certification and authorisation of Certified and Authorised Procedure Design organisations and Cartographic Service Providers. Management of Directly Reporting Position Holders Manage key performance areas of the PANS-OPS section members to ensure achievement of defined goals and objectives. Manage the formal and informal training requirements of all members of the PANS-OPS section. Evaluate all members of the PANS-OPS section in relation to their key performance areas. Mentor and manage the career path development of all members of the PANS-OPS section. Quality Standards Ensure compliance with ICAO Standards and recommended practices and the Manual of Procedures & Standards (MOPS) to be applied in the field of PANS-OPS Design/Cartography. Ensure the maintenance of all QA standards in compliance with ISO 9001/2000. Manage and maintain a SMS designed to continually improve QC of PANS-OPS/Cartographic/Obstacle services. Ensure the continual updating and development of the Procedure Design Manual of Standards in line with the ICAO Standards and Recommended Practices. Manage the oversight and obstacle approval processes to ensure compliance with SARPs contained in Annexure 14 and the CAR. Manage the Obstacle Oversight Action Plan including the Obstacle Enforcement Plan. Planning Plan resource requirements including human, physical, technical and financial for the PANS-OPS section. Plan the monitoring and inspection schedules with respect to Certified and Authorised Procedure Design/Cartography organisations. Plan the cost effective and efficient utilisation of all resources; including human technical, physical and financial, allocated to the PANS OPS section to achieve delegated goals and objectives. Develop regulations and guidelines to ensure the maintenance of safety. Communications and Safety Promotion Project a professional image of the SACAA to all stakeholders. Provide PANS-OPS/Cartographic/Obstacle related industry feedback to all relevant CAA offices. Ensure the proactive promotion of safety in relation to all PANS-OPS section activities. Ensure open communication between the PANS-OPS section and Certified and Authorised Procedure Design/Cartographic organisations. Monitor the compliance of Certified and Authorised Procedure Design/Cartographic Organisations with the ICAO Standards, etc. Budgeting and Control Development of annual budgets, control of expenditure and implementation of control procedures with respect to the PANS-OPS section. The SACAA will process applications as soon as possible. If you have not heard from us within 90 days after your CV has been received by us, please consider your application unsuccessful. Employment equity candidates will be preferred. "All SACAA appointments are subject to S98 of the Civil Aviation Act, 13 of 2009 and all successful candidates will be subjected to security vetting". Requirements Matric, and PANS-OPS/Cartography Training Courses Ideal Qualifications A suitable post graduate management degree/diploma in addition to all the ideal education requirements for Senior PANS-OPS/Cartography Inspector. 3-5 years Flight Procedure Design (FPD) and Cartography experience

Introduction Reporting to the Director of the Civil Aviation (DCA), the Senior Manager: Strategy, Performance and Research will be responsible for the effective and efficient development of organisational strategic plans and annual performance plans as well monitor the implementation thereof and overseeing the organisational reviews on behalf to the DCA. The Senior manager will also be responsible for managing research portfolio for the organisation and provide strategic administrative support to the Director in order to ensure that the office of the Director functions efficiently and that key stakeholders that the Director is directly responsible for are managed in a strategic manner. Specification Strategy Planning and Development: Manage the development and implementation of the SACAA strategic plan and annual performance plan. Conduct relevant internal and external trend analyses and provide up to date strategic research as part of strategy development. Create measurable indicators for the strategic plan and annual performance plans. Facilitate the adoption and publishing of strategic plans and annual performance plans. Design and implement performance dashboards to monitor and evaluate performance against plans. Performance Monitoring and Evaluation: Monitor and follow up on key organisational deliverables. Manage progress against the strategic plans from the various Executives and consolidate. Evaluates the Portfolio of Evidence submitted against the plans. Compile and submit performance reports to the DCA and EXCO. Oversee organisational reviews and communicate results to the DCA. Compile DCA's progress reports on organisational performance. Monitor implementation of corrective action plans. Assist with the development of annual reports. Research and Development: Establish a functioning R&D unit for the organisation. Ensure the organisation applies a research methodology that is fit for purpose. Carry out research requests that are strategic for the development of policy, influence regulatory changes and processes. Ensure that there are adequate resources in place to carry out the R&D function. Respond timeously to requests for research and report to DCA and Exco as delegated. Project Planning and Management: Conduct benchmarking exercises for best practices. Formulate and plan programmes and projects initiated by the DCA's office. Develop and implement programmes that seeks to support the execution of strategy. Implement and manage resources for projects in the DCA's office. Compile budgets and manage project risks. Report project progress to the DCA. Liaison, Communication and stakeholder management: Devise, develop and deliver a comprehensive Stakeholder Management Strategy and Plan Manage all stakeholder communication to and out of the DCAs office with respect to the following stakeholders; Ministry, International, Board etc. Monitor the implementation of the Stakeholder Management Plan. Represent the DCA in Forums as delegated. People Management: Oversee the staff compliment in the Strategy and Performance Monitoring Office. Develop and coach staff. Manage staff performance. Provide operational support to direct reports. Financial Management: Develop and maintain effective budget controls for the Office of the DCA. Monitor budget expenditure against controls. Report on budget expenditure. Effective Management of the Directors Office: Act as high level assistant to the Director. Overall management of the office of the Director to ensure that the Director if effective. Put in place processes and systems to ensure that the Director's office operate smoothly. Manage all correspondences in the Director's office and ensure that all are attended to, where necessary distributed to the relevant executives and ensure that they are executed and closed. EE Plan: Preference will be given to EE candidates in line with the SACAA Employment Equity Plan. Requirements Minimum: Education (Formal Qualification required): NQF Level 7 Qualification / Bachelor's Degree in Management or Business Sciences or related qualification. Ideal: Education (Formal Qualification required): Post graduate qualification in Strategic Management / or Related qualification. Experience (Minimum Experience required - type and number of years): 5 -10 Year(s ) - Strategy Planning and Development. 5 - 10 Year(s) - Performance Monitoring 2 - 3 Years(s) - Research methodology exposure

Introduction Providing excellent customer service, to greet customers and answer their questions in a friendly, conversational manner. Communicate effectively with other members of staff and maintain a professional attitude even in the face of challenges, such as an irate client. Strive to provide customers with the best experience possible and work to solve problems quickly. Ensuring effective book-in and book -out of customer repairs. Specification Review work as necessary to ensure accuracy, conformance to policies and procedures, and a high quality of customer service. Respond to customer inquiries and resolve any problems that may occur. Provide accurate and friendly service to customers and interact with other departments as necessary to resolve customer problems. Receive letters, packages etc. and distribute them Prepare outgoing mail by drafting correspondence, securing parcels etc. Check, sort and forward emails Monitor office supplies and place orders when necessary Keep updated records and files Ensure accurate returning of customer repaired goods Escalate unresolved customer queries to technical supervisor manager Ensure accuracy in all areas of book-in page with full fault description. POP's and passwords Ensure quick and effective repairs on DOA's and quick repairs Requirements Qualifications and Experience: Matric A+ or technical qualification an advantage Min of 2 years' experience in a similar role Skills and Knowledge: Planning and organising Attention to detail Time management Work well under pressure Interpersonal skills Team work Customer Service Active listener Clerical - Knowledge of administrative and clerical procedures and systems

Introduction The role of the Business Development Manager is to grow the cloud and software portfolio within Mustek, by growing profitability of existing brands through strategic marketing and sales initiatives Specification Identify and develop potential software/cloud customers, with a focus on growing net new resellers Grow the software/cloud breadth business at Mustek in order to sustainably grow a profitable business Manage key strategic reseller relationships Identify new reseller opportunities, and aid both the reseller and the end customer Manage database of credit availability and highlight problems to the accounts department Work with marketing to design and execute innovative campaigns that drive return on investment Ensure that all activities drive Mustek and vendor priorities Report back on all run activities Ensure all activities are run on time and within budget Achieve / exceed internal targets Achieve / exceed vendor targets Focus on growing profitability of the software/cloud category Requirements Qualifications and Experience: Matric Tertiary qualification (Preferable) At least 3 years in a software sales environment Understanding of Cloud computing Skills and Knowledge: Microsoft office applications Portal Administration skills Reporting skills Good communications skills Sales Skills Presentation Skills Mustek product/service offering knowledge Customer service Company policy and procedure Cloud computing Mustek ERP (on the job training)

Introduction To provide resellers with exceptional levels of pre and post-sales support in order to ensure a positive end to end customer experience with Mustek. In addition to the important support role, the support specialist will be required to assist resellers with sales, as well as provide a backup for internal operations. Specification Assist resellers and internal team with technical queries relating to product and basic set up Guide resellers and internal team through the Microsoft portals Ensure that common issues and resolutions are communicated with the licensing team regularly Assist sales colleagues where necessary Schedule training with the licensing sales team to ensure that all members of the team have a basic understanding of how to support on common queries/issues Assist with general office duties as and when required. Accurately and quickly support resellers, providing enough levels of support Follow up on tickets that are opened in reasonable time Ensure that no more than 2 complaints are lodged monthly (telephonic or written). Ensure the customers/client care policies are adhered to always Ensure professional customer/client interaction always Maintain and develop relationships with existing customers via telephone calls and emails Requirements Qualifications and Experience: Matric Relevant Tertiary qualification will be preferred At least 2-3 experience in a support environment Microsoft technical Certifications will be added as advantage Skills and Knowledge: Microsoft office applications Portal Administration skills Reporting skills Good communications skills Mustek product/service offering knowledge Office 365 tenant setup Customer service Company policy and procedure Modern Workplace setup CloudShop by Mustek (on the job training)

Introduction We are searching for a dynamic and experienced leader to join Kagiso Media Radio in the role of Station General Manager (SGM): Jacaranda FM. The SGM will work under the direction of the CEO of Radio and form part of the Radio executive team. The ideal candidate for this position has previous management experience and a proven track record for effective team management and results-driven leadership. The ideal candidate will be required to provide coaching, guidance and management of the station team in a cost-effective and efficient manner, to the satisfaction of all stakeholders. The candidate will lead the development of the Station strategy, and ensure it falls within the broader Kagiso Media Radio strategy, which they will assist in developing. The SGM will deliver on the business objectives of the Station, including building the brand, maximizing audience and revenue opportunities, and compliance with Licence and statutory conditions. Specification 1. Station Strategy Assist in the development and formulation of business plans, in order to deliver on business objectives; Identify and deliver to a target audience aligned to the agreed station strategy and mandate from the Radio Executive; Optimise integration of functions and Departmental Strategies to achieve objectives in the full range of media opportunities open to the station; Identification of new business opportunities; guidance and motivation of the station in new directions and engaging in new developments; Active promotion and support of the Station's digital game plan. 2. Audience Growth Develop, manage and implement a program strategy aligned with a clearly defined target audience and mandate needs and requirements; Grow the target audience and exploit opportunities to generate revenue in other media spaces as well as the traditional radio area; Assist in the development of, and execute both Trade and Consumer marketing strategies, in order to optimize brand awareness and Grow Target Audience. Continually monitor and manage station performance in terms of both the agreed strategy and mandate in delivering on target audience; 3. Revenue Generation In Sales and Marketing, work closely with MediaMark to maximise sales and grow revenue market share; Ensure all third-party sales relationships are managed against a clear and comprehensive Service Level Agreement Support radio sales in identification of new trade and consumer revenue opportunities to be exploited by the sales team; Identify and exploit alternative revenue-generation streams; Manage the station to budget as approved by the Shareholder. Ensure that the relevant skills and capacity exists at the station to support sales innovation and creative ideas. 4. Corporate Governance Manage business processes and the effective and efficient functioning of the station; Ensure compliance to corporate governance and adherence to policies, procedures and mandate; Comply with all Regulatory Requirements and adhere to the Broadcasting Code of Conduct. Ensure that the Labor Relations Act and working conditions are being applied as per the LRA and the station handbook. Actively promote diversity by engaging with BBBEE principles and develop plans to comply with Group strategy in this regard. 5. Station Development and Growth Ensure station stays abreast of developments, in order to maintain competitiveness and innovation; Build a capable station team which follows sound business process and workflows; Develop the workforce so that there are always skilled people in all areas; Manage performance across the whole management and staff, develop and motivate the station team; 6. Operational Structure Make sure that the technology and facilities are fully functional and as up to date as possible and continually improve efficiencies, effectiveness and quality of radio processes; Effective cost management of facilities and operations; Continual, accurate and appropriate feedback and information to the Broadcasting Executive Team regarding operational and strategic status of the station; Liaise with external and internal stakeholders, in order to ensure optimal delivery on station mandate requirements. Ensure effective risk identification and mitigation, including a Disaster Recovery Plan and risk register. Requirements •Minimum relevant Degree. 5 years in a radio station management team with either on-air, market research, radio marketing or sales experience. A minimum of 7 years management of large teams. Must have managed budgets in excess of R60 million. •A broad knowledge of "on-air" radio planning and promotions. •In-depth understanding of regulatory requirements, policies and procedures relevant to Radio, company management and HR.

Introduction To conduct Aviation Security Screener Certification inspections, ensure compliance with Certification regulations. To monitor Aviation Security Screening Organizations and enforce Aviation Security Screener Regulations. Specification Provide oversight on part 110/K9 Screening Organizations Conduct oversight on scheduled inspections/audits of screening organizations Conduct Inspections in line with the SACAA safety and security oversight policy Conduct screening organizations inspections and audits as per the training and certification MOP Conduct MOP evaluations and provide recommendations for screening organizations approvals Conduct follow up on CAPS and surveillance visits on screening organizations Conduct screener examinations and skills tests in order to certify screeners Hand-over certification matters for legal enforcement Administration Conduct administration of certification operational activities Maintain aviation security screener and screening organisations database Provide continuous correspondence to industry on any certification matters that may arise Maintain accurate record and filing of all certification documents Industry liaison and consultations Provide professional and courteous service. Provide industry feedback to AVSEC department Conduct workshops to assist with the development and compliance within the industry Deliver service timeously The SACAA will process applications as soon as possible. If you have not heard from us within 90 days after your CV has been received by us, please consider your application unsuccessful. Employment equity candidates will be preferred. "All SACAA appointments are subject to S98 of the Civil Aviation Act, 13 of 2009 and all successful candidates will be subjected to security vetting". Requirements Minimum Qualifications NQF Level 6 Qualification or equivalent or Advanced Certificate The following qualifications would be an added advantage: Assessor or Moderator Course, Aviation Security Qualifications, Inspectors or Auditing course, K9 Security sweep, Explosives odor principle, K9 training. 3-5 Years Experience in K9- Explosives Detection dogs experience or Training and Certification experience .

Introduction Assist clients in a positive manner and to maintain a high standard of excellence by loading and unloading goods from the client's vehicle where needed. Specification Assist clients with their purchases / repairs to their vehicle. Work in a team approach - Assist in all required areas of services. Provide efficient, friendly and professional service to all clients. Ensure the customer experience is positive . Ensure dress code is professional and neat. Report any issues or problems to the Manager or Supervisor. Handle customers' goods with respect and in a correct manner. Ensure that the correct goods have been loaded to the correct client's vehicle. Assist with any other job related functions. Requirements Qualifications and Experience: Matric +1 years experience in a similar role Customer Services experience is required Skills and Knowledge: Detail-oriented Customer focused Task focused Proactive Team player Disciplined Professional image

Introduction The administrator is responsible for daily office tasks and ensuring online orders are processed, consumer queries are resolved in a timely and professional manner and providing sales support. Specification Process online orders on the ERP system timeously. Ensure that pricing is correct, promotions / bundles are processed as required. Ensure the effective and efficient picking of items within SLA. Correct items packed for the correct order in such a manner as to minimize risk of damage while in transit. Ensure that stock requests are received and closed daily. Ensure that minimum qty stock levels are maintained. Conduct daily stock checks to ensure and maintain accurate stock levels with zero shrinkages. Manage returns and ensure the process is completed (credits / replacement) in line with the Consumer Protection Act. Ensure that all documents and records are filed daily. Requirements Qualifications and Experience: Matric +1 year Sales Administration experience. Online sales experience will be added as advantage Experience in dispatch or logistics at a similar level preferred Knowledge and Skills: Good knowledge of general administrative processes, policy and procedure Good verbal and written communication skills Good people skills

Introduction To maintain the building facilities and grounds of SACAA building. Initiate, monitor and perform buildings repairs, maintenance requirements /improvements. Ensure the client adherence to Health & Safety Regulations Specification Maintenance of building facilities and grounds Physical ability to perform manual labour Proactively inspect SACAA building, plumbing, electrical on regular basis Ensure any concerns are highlighted to determine priorities for subsequent maintenance or are upgraded where necessary Arrange and oversee all repairs/installations/ maintenance done by external suppliers are done to acceptable standards Perform basic electrical work, plumbing; aircon repairs and carpentry Execute such work to ensure minimum disruption to the business and where necessary schedule works around the business demands Accompany external maintenance service provider, and initial sign off of worksheet/invoices of maintenance work completed Respond, when necessary to emergencies Maintain basic filing system of any instruction manuals/ maintenance job card Oversee cleaning of yards, including gutters and ground maintenance work Conduct Health and Safety Inspection and act as OHS Representative Office Maintenance Install all internal fixtures and fittings such as pictures, perform minor repairs on shelving etc Keep all office furniture in functional order Replace burnt out lights as ad when required Schedule day to day maintenance, encompassing cyclical services & maintenance requirements Carry out fault finding walkabouts around SACAA building Carry out basic repair of any electrical, plumbing, masonry, carpentry etc Office moves and events setup Carry out movement of movable assets, boxes any other heavy objects around /within the building Assist with setting up for internal events General Disposal of recycling of paper Collect staff consumables on regularly basis or for functions purposes Ensure compliance to OHS Act in your area and report to the OHS committee Ad hoc driving i.e. delivery/ collection/ source physical quotes Perform messenger task to conduct a drop off and pick up of office use material The SACAA will process applications as soon as possible. If you have not heard from us within 90 days after your CV has been received by us, please consider your application unsuccessful. Employment equity candidates will be preferred. "All SACAA appointments are subject to S98 of the Civil Aviation Act, 13 of 2009 and all successful candidates will be subjected to security vetting". Requirements Grade 12 or Equivalent qualification and NQF Level 5 technical related Qualifications / related to Electrician and or Plumbing or General Technical Maintenance, 2 years Maintenance Officer Experience

Introduction To provide specialist service and administrative support to the product manager in terms of account management, orders, sales requests, stock, client liaison, etc. Specification Product Specialist Service: Manage top accounts Keep track of open orders for top accounts Assist sales with everyday requests or queries Maintain a filing system of client orders Provide and keep reports up to date Assist with the updating of price lists Provide general Huawei Devices operational support and assistance Marketing: Assist with marketing ideas and initiatives Attend events related to the product to network, learn, and market Customer Satisfaction: Keep clients up to date on ETA's Build and maintain relationships with clients and contractors if applicable Build and maintain relationships with suppliers Stock Management: Stay up to date on outstanding and required stock Keep track of stock and place the correct orders as and when necessary Work closely with shipping to ensure visibility of shipments and ETA's on track Prevent unnecessary costs as far as possible Requirements Matric A tertiary qualification in marketing/sales would be advantageous Minimum 1 years' experience in marketing and sales environment at a similar level Microsoft Office ICT products and industry Sales and marketing principles and procedures Cross-cultural awareness Building, maintaining stakeholder relationships Drive and energy Attention to detail Organisational understanding (business processes) Cost conscious Creative Customer-centric Results-driven Independent Pressure resilient Multi-task focused People oriented Professional Attention to detail Self-motivated

Introduction Implement and monitor the mines Social and Labour Plan. Specification Internal and external stakeholder management. Management and implementation of LED project. Identify trainees and relevant training and development as per HRD requirements of SLP. Ensure that all records pertaining to the SLP are kept up to date and reported on monthly. Support the mines transformation objectives towards the socio-economic development of the local community and labour sending areas. Co-ordinate SLP forums and other related committees. Submission of WSP and ATR for the mine. Engage with employees and the relevant community to ensure an understanding of their expectations and to clarify company commitments to them. Prepare and mange overall SLP budget consisting of HRD and LED budgets. Act as a project Champion for the LED. Liaise with the Local Municipality and other relevant government departments. Requirements Degree in Social Sciences, Human behavior or Humanities. Computer literacy course - MS Office Registered SDF. Minimum 5 years' experience in a SLP Officer or Coordinator Good command of the English language and Zulu - Written and Verbal. Strong relationship building skills. Valid driver's license and own car essential.

Introduction The Captain is in command of the aircraft whilst in operation and performs duties as a Captain/P1/PIC of the allocated aircraft ensuring the safe and efficient operations of the aircraft as the SOP. The Captain fulfills administrative duties as required by this position as delegated by the RPO/Chief Pilot. Specification Flight Planning: Reviews and signs off the flight plan and flight log capture as provided by the outsourced provider. Recommends changes if relevant and refiles should it be necessary. Ensures that the flight is adequately manned. Briefs the Flight Deck and flight inspectors on all relevant aspects of the operation of the flight, and on all standard operating protocols to be observed. Checks the weather patterns of all airports that might be used en-route to ensure safe navigation. Checks Notams for all relevant airports, including departure, en-route and other potential destinations. Checks the weight and balance of the flight ensuring that it is within the limitations of the aircraft to ensure that the flight can be operated safely and economically. Calculates the optimum fuel requirement for the aircraft, taking into consideration weight and balance, the weather, routing, and passenger comfort. Double checks all the safety protocols before departure and that the cockpit is adequately prepared. Flight Safety: Ensures the safe operations of the aircraft by following all regulations and procedures. Ensures the safety operations and safety of all persons on board. Submits monthly reports of Operations to the RPFO. Makes operational decision regarding missions. Records: Maintains and update training database and personal file. Produce and hand in flight operation report following every mission. Assesses and reports on the skill of every pilot and ensures that all training is fulfilled to remain up to date and compliant. Reports all accidents and incidents to the FIU management via the RPO and safety officer. Operational Management: The PIC of an aircraft shall, whether manipulating the controls or not, be responsible for: the operation, safety and security of the aircraft, crew members, passengers and cargo in accordance with these regulations while he or she is in command; operational control of the aircraft unless otherwise provided for in terms of Part 93, 121, 127 or 135 under an approved operational control system; the conduct of crew members and passengers carried; and the maintenance of discipline by all persons on board Communications and Safety Promotion: Promote the image of the SACAA and FIU to all stakeholders. Provide industry feedback to the FIU and SACAA as applicable Promote aviation safety by proposing improvements in operational requirements. Quality Management: Adheres to standards as stipulated in the ICAO,CAR, FIU MOP, FOM, ISO and relevant aircraft documents Ensures stakeholder satisfaction EE Plan: Preference will be given to Employment Equity candidates in line with the SACAA Employment Equity Plan. Requirements Minimum: Education (Formal Qualification required): Valid ATP License Ideal: Education (Formal Qualification required): 50 hours on type Grade II instructor rating Experience (Minimum Experience required - type and number of years): Crew Pilot - 5 Year(s) PIC on twin engine aircraft - 500 hours PIC on turbine aircraft - 50 hours total flying time - 2000 hours

Introduction To provide administrative support to the product manager in terms of account management, orders, sales requests, POS stock, client liaison, etc. Specification Keep track of open orders for key accounts Assist sales with everyday requests or queries Maintain a filing system of client orders Provide and keep reports up to date Provide general POS operational support and assistance Placement of supplier orders, following up on shipment information and ETA management Manage DOA process Back order report management Monthly costings per new stock received Attend meetings and draft minutes Coordinate sales training and sales events within agreed timelines Ensure 100% implementation on Marketing Briefs as per project timelines Keep clients up to date on ETA's Build and maintain relationships with clients and contractors Keep sales updated on outstanding and required stock Build and maintain relationships with local suppliers Keep track of stock and place the correct orders as and when necessary Negotiate pricing with local suppliers Prevent unnecessary costs as far as possible Follow up on demo stock to be returned within stipulated timelines Reporting - Manage weekly reports Conduct quarterly stock takes in the demo area to ensure that the correct products are displayed in the demo room Requirements Qualifications and Experience: Matric A tertiary qualification in marketing/sales would be advantageous Minimum of 2 years' experience in an administrative role Experience in a sales support role preferred Skills and Knowledge: Good presentation skills Good problem solving/analytic skills Good relationship building skills Good general administration skills Good influencing/persuasion skills Good negotiation skills •Good verbal and written communication skills •Good organisational skills •Good people and customer management skills •Good networking skills •Microsoft Office •POS product knowledge •POS Market and segment •POS training, networking, customer relations