Kontak Recruitment

22 job(s) at Kontak Recruitment

Kontak Recruitment Umhlanga, South Africa
May 21, 2018
Full Time
Mikrotik 3rd Tier Support Technician (EKE209) Umhlanga R15000 – R25000 per month Seeking candidates with strong knowledge of Mikrotik products and installations and support Duties: Provide client support and technical issue resolution via email, phone, web Build rapport and elicit problem details from non-technical or technical customers Provide timely, efficient and pleasant follow up to user questions or issues Build deep knowledge of products Document all incidents in incident tracking system Manage incidents to closure Interact effectively with customers, internal infrastructure and systems staff Escalate issues as needed both internal and external Rotate On-Call duty with other staff members Deploy software for test and production uses. Assist in testing new software functionality prior to release Assist in generating training materials and customer facing documentation. Constantly maintain documentation and SOP of Internal procedures Become the mentor and escalation point for Tier 1 and Tier 2 Support Provide high level support on escalated issues in timely fashion Diagnose and resolve client issues that require in-depth knowledge of the functionality of the product Work with our Development team to develop, design and propose solutions to meet technological needs for customers and staff Responsible for accurate, timely logging of all support calls in call tracking system and escalation of problems where appropriate Perform special projects as required Constantly train and upskill Onsite Technicians, 1st tier and 2nd tier Support Respond to client outages and emergency situations 24/7shift rotation and on-call support Provide first and second level support for problem determination, new installations, upgrades of hardware and software for all support issues Experience in supporting telephony/call centre environments (Voice & Data).
Kontak Recruitment Roodepoort, South Africa
May 21, 2018
Contract
Trainee Jnr Accountant (EKE207) Roodepoort, Johannesburg R5000 per month 3 Month contract with the option to renew/permanent.
Kontak Recruitment Randburg, South Africa
May 17, 2018
Contract
Front Line Coordinator Cresta, Johannesburg R9000 – R12000 per month plus overtime Upmarket busy salon in seeking a Front Line Coordinator who is willing work retail hours and has exceptional people management skills. Must have a Strong passion for people. Company Background: Upmarket Salon in business for more than 50 years with 6 salons in major shopping centres. Duties and Responsibilities: Manage the salon diary Manage the stylists and their time and diaries Manage the customer expectation Manage the customer service at a superior level Must want to be the face of the Salon and the go to person for customers Seeking a strong person not afraid to speak to clients Manage the salon computer software Basic administration, invoicing and cashing up.
Kontak Recruitment Sandton, South Africa
May 16, 2018
Contract
Pricing Analyst/Sales Support Administrator (EKE205) Woodmead, Sandton R16000 per month Duration : Project based contract, No view of permanent Start date: 16th June 2018 Duties and responsibilities: Preparation and manipulation of key sales data and presentation of daily reports Support monitoring, management and evaluation of PCDSCP (price correct dealer sales out) data, working closely with commercial leaders and finance team Key contact for customer complaint handling, reporting and referring to key business stakeholders Support dealers within areas of responsibility Generating dealer reports monthly and presenting these reports in meetings Support dealer rebate calculations and customer loyalty programs Manage product queries raised by dealers, generating price lists and keeping current or product queries and refer to key business stakeholders Ability to support sales process to dealer arrangements, resulting in both sales and profit targets being met and exceeded in sustainable manner Provide updated guide prices to business partners monthly or quarterly Provide support to franchise/interco promotional rebates Provide switchboard relief when required Ensure all equipment in show room is switched off daily before close Manage team expense and petrol reports Visit dealer stats for trends and visiting market in order to understand trends better – 25% co travel with company/dealer reps Input and update support of CRM and business Analyst all relevant files to maximise business opportunities including country promotions on quarterly basis Sales force liaison (FOC materials, literature request, sales promotions) distribution Support monthly forecasting process Assist and oversee the commercial leaders with promotional process by interacting with customers, business partners by collecting invoices and generating appropriate free of charge (FOC) to be sent Analysing pricing of consumable/equipment in market to ensure pricing and promotions are current Control literature and replacement of literature to ensure business continuity Instrumental in launch phase of new products Organising training, samples, literature as defined by template Manage promotional process by interacting with customers, business partners by collecting invoices and generating the appropriate free of charge (FOC) items being sent to customers.
Kontak Recruitment Johannesburg, South Africa
May 16, 2018
Full Time
Store Manager (Fresh Produce/Retail) EKE198 Dunkeld, Johannesburg Salary:  R20 000 – R25 000 per month basic Company Background: Leading distributor and supply partner to food service and retail industries. Suppliers of large variety of frozen/chilled product, grocery products. Products include: fresh and frozen fish, shell fish, calamari, tinned and preserved, poultry and meat. Cocktail, bakery and desserts, dairy and cheese, potatoes and veg and packaging. Seeking a Store Manager who can demonstrate ability to handle aspects of retail operational and merchandising management tasks from delivery of stock to store to final sale of product to customer. Duties and Responsibilities: Full store management Staff management +- 20 staff members Management of store operational requirements including store housekeeping, administrative duties, physical inventories and price changes etc Sales and bottom line profits of the store Schedule, organise and direct assignments Take ownership and responsibility Provide positive working environment Handle employee relations appropriately, efficiently and timeously Resolve customer problems or complaints by determining optimal solutions Ensure interior and exterior of store is maintained to company standards Provide exceptional customer service Ensure employees provide same level of customer service Conduct regular store meetings Personal Attributes: Must be able to work under pressure Strong leadership skills Organise and prioritize multiple tasks in fast paced environment Strong interpersonal, motivational, communication and organisational skills Strong customer service Upbeat demeanour Sales orientated personality Hands on Work effectively in team Target/goal driven Extrovert, friendly and responsible.
Kontak Recruitment Umhlanga, South Africa
May 15, 2018
Full Time
Developer (Full Stack) EKE204 Umhlanga R Market Related/ Negotiable About the Company A market leader in the telecommunications industry, with a focus on innovation and automation. We are looking for a full-stack senior developer to work with our in-house development team to contribute to building world class, industry leading software. Duties: Design software solutions that meet the business requirements and are easy to maintain. Develop software systems according to specifications. Follow and contribute to development policies and procedures. Take part in regular stand-ups, planning sessions, retrospectives and development sprints. Contribute to creating and running automated testing, maintenance and bug-resolution processes. Help in maintaining our development and production environments. Roll up your sleeves and get stuck in! We're a small team in a dynamic environment so we need developers who don't mind pitching in with everyone else to do whatever it takes to achieve great things.
Kontak Recruitment Umhlanga, South Africa
May 15, 2018
Full Time
Project Coordinator/Sales Administrator (EKE202) Umhlanga, Durban R8000 – R10000 per month Telecommunications company is seeking a Project Coordinator/ Sales Administrator with strong customer service skills. Duties and Responsibilities: Build relationships with customer Process end to end delivery of telecommunication solutions for customers Receive, capture, welcome call at point of sale with customer information to process order Manage process flow tasks daily Handle customer complaints, provide solutions, updated or alternatives Ensure resolution Monitor and evaluate orders and sales processes Process customer accounts and file documents Upsell of products General administration
Kontak Recruitment Sandton, South Africa
May 15, 2018
Full Time
Developer (Full Stack) EKE203 Rivonia R Market Related/Negotiable About the Company A market leader in the telecommunications industry, with a focus on innovation and automation. We are looking for a full-stack senior developer to work with our in-house development team to contribute to building world class, industry leading software. Duties: Design software solutions that meet the business requirements and are easy to maintain. Develop software systems according to specifications. Follow and contribute to development policies and procedures. Take part in regular stand-ups, planning sessions, retrospectives and development sprints. Contribute to creating and running automated testing, maintenance and bug-resolution processes. Help in maintaining our development and production environments. Roll up your sleeves and get stuck in! We're a small team in a dynamic environment so we need developers who don't mind pitching in with everyone else to do whatever it takes to achieve great things.
Kontak Recruitment Sandton, South Africa
May 08, 2018
Full Time
Marketing Executives (EKE197) Sandton City – Johannesburg R25000 – R30 000 per month A large medallion & coin brokerage is currently looking to employ a well presented, well spoken, professional and creative marketing co-ordinator to start immediately or as soon as possible. Purpose of the position: Critical that the person can use own initiative, cope with constant change, work independently and implement marketing strategies. Co-ordinates the marketing and advertising campaigns under the supervision of the Group Operations and Marketing Manager for all the Group brands. This entails ensuring that creative traffic, marketing material, production, administration support and measurements are in place as they should be for these brands. Functions such as scheduling creative work, tracking sales data; maintaining promotional materials inventory; production quotes and briefing, planning meetings, and trade shows; maintaining databases and compiling reports fall into this role. Duties include, but are not limited to: Analysing, Planning and Updating Participates in the development of a Marketing Plan for the relevant brands by collecting information, analysing stats and recommending tactics and actions. Compiles marketing plan as directed and after obtaining all the necessary input from key stakeholders and line function Ensures that the approved marketing plan is implemented according to policies, programme, standards, budgets and deadlines Plans and schedules design and copywriting team including briefing the team, ensuring timeous delivery of creative work, re-briefs and obtaining approvals from various stakeholders Obtaining production quotes, obtaining approval, briefing the production houses and ensuring delivery of material to these production houses Ensuring the timeous delivery of produced work from suppliers and liaising with logistics for the timeous and accurate sending of the material so as to meet promotional deadlines Collects sales data related to auctions, events, campaigns and promotions to determine Returns on Investments Prepares marketing reports by collecting, analysing, and summarising sales data. Adds value to reports by commenting on qualitative issues and making recommendations Ensures all quotes and invoices are filed, approved and submitted for payment. Keeps track of expenditure against the budget and prepares for the BU report meetings with finance Supports sales staff by providing sales data, market trends, forecasts, account analyses, new product information as well as relaying client services’ requests to them Researches competitive products by identifying and evaluating product characteristics, market share, pricing, advertising and maintaining research databases Plans meetings and events by identifying, assembling, and coordinating requirements; establishing contacts; developing schedules and assignments; coordinating mailing lists. Updates job knowledge by participating in educational opportunities as well as reading trade publications Accomplishes organisation goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Costing and Production Works with the Group Operations and Marketing Manager and CEO to provide accurate price quotes to meet budgets Oversees and approves projects whilst in production to ensure the desired outcome Escalates concerns or problems to Business Development Director Continually seeks to improve efficiencies and costs in conjunction with the Business Development Director Compiles all marketing invoices for the Finance Division with all relevant documents i.e.: quotes, approvals and proof of material Does all the media booking Supplier and Stakeholder Management Builds good working relationships with stakeholders such as the marketing team, GM’s, divisional managers, sales teams, printers and agencies Maintains a professional supplier relationship across all brands Projects and General Marketing Functions Participates in projects, planning sessions and marketing initiatives as required Undertakes marketing exercises as delegated by line manager or requested Works as a team on other projects to accomplish objectives and meet timelines as necessary Assists in events held across all brands from requests for quotes, bookings and final implementation Critical Success Factors Ensures that marketing campaigns, promotions and store collateral are timeous and attract the appropriate audiences Marketing for various brands to be achieved within budget and programme for the year. To seek out synergies wherever possible Accurate marketing stats and reports to key stakeholder on promotion/campaigns/events.
Kontak Recruitment Sandton, South Africa
May 08, 2018
Full Time
Policy Administrator - Experience Required (EKE196) Douglasdale – JHB R12500 per month CTC A large Insurance Underwriting Management company based in Johannesburg are currently looking for a young, energetic candidate for the position of Policy Administrator to start as soon as possible. Salary: R12 500 CTC (Note CTC is Cost to Company and includes the Company’s contributions to medical aid, Vitality, provident fund, UIF and Skills Levy) Purpose of the role: The purpose of this role to ensure a positive interaction with our policy holders and agents on policy administration, proper and accurate updating of policy data onto the underwriting system so as to ensure a quality service is provided to Customers within the agreed time standard. Duties include, but are not limited to: Maintenance of the processes systems and controls. Assisting Policy Holders with complaints and queries. Ensure compliance. Assist with Audits and reports. Request of system queries. Assisting Policy Holders with refunds. Assisting Policy Holders with cancellations. Assisting Policy Holders with Debit order reinstatement. Loading and Bulk Loading of policy applications.
Kontak Recruitment Pretoria, South Africa
May 02, 2018
Full Time
Debtors Clerk (EKE188) Pretoria East R10 000 – R12 000 per month Duties include, but are not limited to: Allocation of payments from bank statement to customers account daily Reconciling Accounts Sending of statements to customers Collections of outstanding monies- Telephone/Email Processing of credit notes Checking of POD’s daily Filing of invoices Dispute/Query resolution Compiling and maintaining of a collections schedule.
Kontak Recruitment Midrand, South Africa
Apr 19, 2018
Full Time
Audio VisualBuyer/Procurer (EKE159) Midrand R13000 – R16000 per month CTC Duties: Ordering local stock Liaising with sales staff and branches Ensuring sufficient stock levels at all times at branches To START ASAP
Kontak Recruitment Johannesburg, South Africa
Apr 17, 2018
Full Time
Procurement Manager (International) EKE174 Johannesburg North R 40 000- R60 000 per month Company specialising in leisure fitment and 4x4 accessories including roof racks accessories, bar kits, storage, water, lighting etc. Responsible for operations and procurement management of cross country procurement and product orders Negotiations with suppliers Supervision of quality control and after sales service and reporting and market trend analysis Manage cross country procurement International procurement from Asia Pastel evolution experience a major advantage Extensive travelling may be involved Consultant : Mel Muller
Kontak Recruitment Sandton, South Africa
Apr 12, 2018
Full Time
Data Modeller/ Analytics Consultant (EKE178) Bryanston R625 000 per annum Global information services company specialising in credit services, decision analytics, marketing and consumer services Duties:  Responsible for determining client requirements for decision solutions across full range of business line analytics solutions Ensure client relationships are productive, professional and mutually beneficial Proposal development, analytics road map and selling analytics services into client engagements Consulting Engage, identify problems and define, design and deliver analytics solutions Support team – conduct business reviews to define requirements Present proposals – analytics solutions Define/design analytics solutions for new business and customer management Present to clients Work on research and development projects Develop innovative analytical solutions and methodologies Project Management Develop project proposals indicating client needs, consultant deliverables and applicable fees Work with expert team ensuring delivery Pre sales and sales support Support conversion and feasibility studies Product and business knowledge Identify business issues Knowledge of analytical techniques and methodologies across credit risk, fraud and marketing Manage client relationships #data #modeller #analytics #credit #risk #solutions #maths #stats #jobs #consultant #Johannesburg
Kontak Recruitment Sandton, South Africa
Apr 11, 2018
Full Time
Analytics Consultant (EKE175) Bryanston R840 000 per annum Global information services company specialising in credit services, decision analytics, marketing and consumer services Duties: Responsible for determining client requirements for decision solutions across full range of business line analytics solutions Ensure client relationships are productive, professional and mutually beneficial Proposal development, analytics road map and selling analytics services into client engagements Consulting Engage, identify problems and define, design and deliver analytics solutions Support team – conduct business reviews to define requirements Present proposals – analytics solutions Define/design analytics solutions for new business and customer management Present to clients Work on research and development projects Develop innovative analytical solutions and methodologies Project Management Develop project proposals indicating client needs, consultant deliverables and applicable fees Work with expert team ensuring delivery Pre sales and sales support Support conversion and feasibility studies Product and business knowledge Identify business issues Knowledge of analytical techniques and methodologies across credit risk, fraud and marketing Manage client relationships #analytics #credit #risk #solutions #maths #stats #jobs #consultant #johannesbur
Kontak Recruitment Sandton, South Africa
Apr 10, 2018
Permanent
Senior Quantitative Analyst (EKE 172) Salary: R600k to R900k Location: Sandton Key Duties and Responsibilities (Broad): Analyse and interpret quantitative and qualitative data. Interpret verbal problem statements and through analytical insight provide implementable solutions using expertise with data management tools and statistical analysis. Build and formally present reports by monitoring business performance within the set risk appetite and through analysis. Build and refine financial models using software tools Report to, monitor and advise operational areas to manage trends through analysis for ad-hoc requirements. Increase efficiencies through programming and automating processes. Presentation of finding to senior stakeholders and Credit Committees.
Kontak Recruitment Cape Town, South Africa
Apr 10, 2018
Permanent
Head of Operations: Technical IT / ISP / Telecommunications (EKE173) Salary: R 500 k o R 700 k per annum Area:  Cape Town CBD The purpose of this position is to take overall responsibility for the performance and ongoing development of the call centre, ensuring delivery of contractual obligations, client relationship development and ensuring growth and developing in this Technical/ ISP environment. The Key Performance Areas: Technical Management Maintaining high levels of technical understanding and support to the operation. Operations Management Policies, Procedures, Reports, Projects and Reports. Leadership and People Management Strategic Leadership fostering teamwork, effective communication, compliance and performance management. Training and Development Up-skill and Motivate with effective leadership, mentoring, coaching and performance improvement. Financial Performance Management Ensure sustained and profitable financial growth. Budget management. SLA and Contract Management. Client Relationships Main point of contact for the Client to ensure collaboration of operational goals and vision. Preference will be given to EE candidates.
Kontak Recruitment Johannesburg, South Africa
Apr 05, 2018
Permanent
International: Sales Executive: Interior Décor EKE141 Based: Gauteng (Offices based in Centurion and Randpark Ridge) R50 000 per month (package include basic + cell allowance + local travel allowance) + company petrol card & laptop (3g card) + % to Provident Fund + commission + all travel cost International. #interior #decor #international #sales #salesexecutive #interiordecor #jobs #jobsgauteng
Kontak Recruitment Sandton, South Africa
Apr 03, 2018
Contract
HR Business Partner (EKE161) Woodmead, Johannesburg R30 000 – R35 000 per month 6 Month Contract only, must be available to start immediately HR Expertise: Recruitment, People development, reward, performance management and employee relations and day to day HR operations requirements Ensure approval for offers of employment, bonus and equity eligibility are applied, providing documentation to justify recommendation and selection First point of contact for managers on employee issues (Advice and coaching), assisting with legal issues and complications. Develop performance improvement plan and delivery Performance management and goal setting (PACE) Manage absence policies and processes Assist with developing annual regional training plans, use EDR tools to support on talent and succession planning programs Manage HRIS system and reports Responsible for compensation and benefits including payroll MIS reports and headcount reports Insertion and implementation of Employment Equity, Health and Safety and skills development and any other labour act implementation Strong training and OD background on global projects internationally required.
Kontak Recruitment Umhlanga, South Africa
Mar 26, 2018
Full Time
3rd Tier Support Technician  (EKE156) Umhlanga R15000 - R25000 per month Duties: Provide client support and technical issue resolution via email, phone, web Manage incidents to closure Interact effectively with customers, internal infrastructure and systems staff Deploy software for test and production uses. Become the mentor and escalation point for Tier 1 and Tier 2 Support Provide high level support on escalated issues in timely fashion Constantly train and upskill Onsite Technicians, 1st tier and 2nd tier Support 24/7shift rotation and on-call support.