Maersk

90 job(s) at Maersk

Maersk Luanda, Angola
Sep 19, 2019
Full Time
Maersk Angola is looking to hire a Delivery manager to join our team in Luanda. The Delivery Manager is a Leader having full responsibility, including development and cost ownership, for the execution of physical products such as CHB, barge (if needed), rail, truck, warehousing, distribution (jointly with sales and product management) We offer In this position, the incumbent will have an opportunity to acquire skills and knowledge in General management, Project management as well as a strong exposure to Strategy Development and Execution. Key responsibilities Responsible for Country L&S P&L Building on corporate and Country strategic priorities, monitor and manage Country L&S P&L target Manage performance and ensure targets are met Ensuring execution of customer needs on physical products Responsible to drive Country L&S Execution towards customer satisfaction Building on Country strategic priorities, defines Country intermodal execution plan, business planning, provides inputs for procurement and input where required for budget planning to product organization for intermodal e.g. WND investment needs, together with the product management Executes on physical product delivery, incl. issue resolution towards the customer -has strong Delivery drumbeat Ensures tools, applications and recommended processes are used within the team Develops network for unique intermodal set up's via truckers, WND and/or depots (via APMT) or rail heads or supplier collaboration JV etc. in the Country Builds strong team with mixed competencies (functional and commercial) to drive owner's mindset in Delivery Responsible for development of delivery We are looking for Minimum 3-5 years in operations management roles in container terminals and/or depots including handling negotiations with third parties. Knowledge of Local logistics infrastructure and competition Knowledge and relationships with key Local stakeholders i.e. local supplier markets for insourced physical products and WND areas Ability to manage integration and optimization of multiple products Visionary on the lookout for unique opportunities to improve service delivery to our clients Strong Performance Management Solution oriented Strong team player with commercial fair
Maersk Cairo, Egypt
Sep 19, 2019
Full Time
Provide the most reliable and efficient service to our customers at the lowest possible cost. Develop and implement a strategy to create customisable solutions based on customer needs, while maintaining standard product offerings. Its a temp role for 6 months We offer . Experience of professional environment, working in one planning team to which handle multiple clients multiple origins Opportunity to involve and learn new client implementation Take ownership of process optimization and manage performance improvements within the team Develop an understanding of project management and presentation skills Learn how to effectively train others and give positive feedback with improvement areas Improve oral and written English through daily use and client interaction Key responsibilities .Sending invoices along with supporting receipts to customers .Preparing carriers/ suppliers payments .Working on clearing pending GR/IR report old cases .Ensuring proper filing for shipment documents We are looking for Positive mindset and proactive approach Quickj learner with good data quality and productivity • SAP experience is a plus
Maersk Cape Town, South Africa
Sep 19, 2019
Full Time
We are looking for a dedicated team player to join our Delivery Team in Cape Town. In this role, you will be expected to build sustainable relationships with customers. We offer When you join Maersk, the world becomes your workplace. You will feel the diversity and dynamics of our international business from day one. We offer a position in a challenging and ever-changing environment in which you will gain industry knowledge, sharp communication skills and techniques relevant to the delivery of intermodal services focused on customer satisfaction. This will equip you with the competencies required for operations' roles, deepen your potential and career development as well as contribute to your team's and organization's success. Key responsibilities When changes arise in transport plan, a viable alternative solution needs to be provided within a stipulated time frame Evaluation of cases/issues and capture voice of customer to ensure instant resolution takes place Attend/set up Telecoms to address customer concerns, regularly over views of account (status) Get understanding of the customers business when proposing viable solutions Actively engage with Customer Services and Intermodal Vendors for workable solutions and time resolutions Be cognizant of contract customers and their requirements (example: Ford / Nike) Building customer relationships is key - instill confidence in our intermodal product Conduct quarterly customer surveys to improve inland service delivery Identify recurring service failures and process gaps in intermodal delivery and initiate steps to address root cause Convert demanding situations into pleasant experience for our customers Ensure all intermodal related additional charges (after the fact) in intermodal systems are added and ensuring GCSS is updated for full cost recovery and customer notified accordingly Continuous best practice sharing and knowledge within the team We are looking for • Customer Service focused Ability to collaborate and influence Understanding of local cultures Intermodal Knowledge • Out of the box thinking
Maersk East London, South Africa
Sep 19, 2019
Full Time
The role of the Customer Experience Partner is to actively build strong relationships with customers to gain understanding of their business, and deliver excellent end to end customer experience. As part of the Customer Experience Team, you will work closely with the Commercial Manager to increase share of wallet for existing customer and identify opportunities to gain new business. We offer We offer an exciting and attractive career, in an ambitious and competitive environment with the possibility of continuous professional and personal development. Our Customer Experience Team in the automotive segment works within a fast paced, challenging and truly international atmosphere. The environment is dynamic with focus on high performance, results, and respect for our employees. Key responsibilities Ensure consistent end to end Customer Experience delivery in line with the brand standards Handle incoming customer services queries, issues, exception management Responsible for customer satisfaction and all interactions with customers Works closely with Global Service Centre and Share Service teams, attain effective delivery of all customer outputs Follow up on opportunities as required Ensure all products and services are sold to the customer to maximise Safmarine profitability Promoting the Safmarine Brand in daily interactions through various channels Implements Safmarine Customer differentiation program (Passport) to deliver a distinct experience to identified customers Consistently deliver on all elements of Passport program Focus on simplification initiatives, promoting standardization, automation and digitisation After hours duties as required Take full responsibilities, end to end ownership of customer shipments and issues Address root causes and seek continuous improvements Responsible for cargo releases and submission of on-time and accurate documentation to SARS We are looking for • Automotive/Supply chain experience Customer focused Reliable Problem solver Interpersonal savvy Self-driven, proactive Results orientated Excellent attention to detail Integrity Team worker • Able to work under pressure
Maersk Dar-es-Salaam, Tanzania
Sep 18, 2019
Full Time
Maersk is looking to hire a Technical Manager to join our team. He/she will be responsible for maintenance of operational efficiencies in the terminal to ensure availability of equipment required for the execution of day to day operational activities. Provides technical maintenance services and support (tests, calibration, and repair) for various terminal equipment and machines for conformance to established standards. Primary focus is on Reach Stacker, Empty Handlers, Folk Lifts, Generator, weighbridges etc. We offer At Maersk, you'll be part of a global team motivated by bringing food and commodities to people in every corner of the world. We do this through close partnerships with our valued customers, who trade everything from seafood and fruits, to clothes, electronics and cars! No matter our role in the Region our end goal is to simplify the lives of our customers. This is done through seamless processes, best in class digital solutions, and great customer service! So, we offer: i. Results orientation ii. Improved commercial and leadership capabilities iii. Interaction within broader Area for best practice sharing iv. Creating network within the global organization v. Understand market and customer drivers vi. Improve understanding of how best to generate profit for Maersk Moreover, you will expand your customer network and enrich your market and product knowledge while enhancing the Maersk's leadership position and contributing to the continuous success of the Maersk Tanzania organization Key responsibilities - Controls equipment levels to maximize the efficiency and minimize the cost of the operation - Has responsibility for supervision and directing of 3rd party vendors/labour ensuring that productivity and efficiency standards are met. - Plans, prioritizes, schedules, and manages equipment activities to rectify breakdowns and malfunctions and minimize business disruptions, downtime of equipment and other installations - Evaluates, selects, and manages relationships with contractors to minimize costs and ensures the Organisation receives satisfactory standards of service - Liaises with managers throughout the organisation to coordinate equipment activities with their operations - Oversees sub-contractors that are working on specific projects related to equipment - Ensures that the contracts are carried out efficiently and cost effectively - Has responsibility for the effective daily operation of all machinery and equipment in the Terminal. - Builds a preventive maintenance schedule for all equipment in the Terminal to reduce damages and downtime on all machinery - Sets goals and objectives for maintenance services - Analyses performance statistics and trends in order to identify areas for improvement - Respond to all critical and emergency issues within the facility and has responsibility for prioritising multiple demands - Determine need for maintenance and repair, schedules work needed, and budget cost as directed by department manager - Perform scheduled preventive maintenance and emergency maintenance on material handling equipment and sortation equipment including EH, RS, Generator. - Examine mechanical and electrical equipment to diagnose, troubleshoot, and schedule for repairs as necessary - Escalate complex issues to department manager for review and/or approval as appropriate - Maintain onsite parts inventory to keep the assigned equipment in running condition - Monitor and reviews the progress and completeness of contracted work - Report any potential service failures to department manager - Ensure Statutory Inspection and Certification of all Machines and Equipment - Supervises maintenance and repairs of machines by appointed contactors - Periodically checks with Stores to ensure parts availability for repairs and replacements. - Maintains a neat, tidy and safe work station. - Follows all safety and health rules and regulations for the work area. - Informs Site Manager and Machine Operators of equipment status on a regular basis. - Provide reliable maintenance services to ensure that equipment is in a state of readiness at all times - Actively participate in relevant Maersk and HSSE Process Improvement initiatives, other Continuous Improvement Programs and initiatives. - Ensure all subordinates/contractors fully understand and comply with all Maersk and HSSE SOPs We are looking for - Bachelor in Mechanical Engineering (mandatory) - Requires at least 3-5 years of work experience in technical equipment maintenance section in transportation/logistics industry, heavy equipment industry, or equipment manufacturing or similar related industry. - Experience and knowledge of terminal mechanical equipment, industrial control systems, variable drive systems, and mechanical, hydraulic, pneumatic systems and their controls is an added advantage. - Requires mechanical and some math aptitude, with ability to diagnose and analyze reasonably complex problems related to equipment - Requires a collaborative work style, fostering cooperation and teamwork. - Requires ability to communicate technical and operational instructions and information - Requires an understanding of safety regulations, safe work procedures and safe materials handling procedures and following of safety work instructions. familiarity with the strict implementation of international standards of safe working practices within marine and terminal operations. - Requires a high level of planning and organization skills, and excellent interpersonal skills. - Demonstrates flexibility to meet terminal and all operational needs. - Makes appropriate decisions; exhibits sound judgment. Creates contingency plans and alternative solutions to problems. - Identifies and comprehends elements of a problem, evaluates all alternatives and weighs the solutions. - Requires the ability to follow instructions & plan the work day. - Requires the ability to be responsive to emergency breakdowns and repairs with quality workmanship and service. - Must be able to exercise good judgment in order to set priorities. - Fluent in English and local language (preferred) - Good knowledge about computer skills: Excel, Word, Power point) - Very good skills of understanding and reading (electrical, electronic hydraulic, pneumatic) drawings also follow up diagrams.
Maersk Cape Town, South Africa
Sep 17, 2019
Full Time
We are looking for a Compliance Manager to support the Regional Head with Managing the Compliance Program for Anti-Corruption and Foreign Trade Controls at the regional level in accordance with the Maersk Compliance Program, local laws and regulations. We offer At Maersk, you'll be part of a global team motivated by bringing food and commodities to people in every corner of the world. We do this through close partnerships with our valued customers, who trade everything from seafood and fruits, to clothes, electronics and cars! No matter our role in the Region our end goal is to simplify the lives of our customers. This is done through seamless processes, best in class digital solutions, and great customer service! Our diverse team of passionate and dedicated colleagues are empowered and supported to grow by their leaders. We all have our customers in mind, in every action of our daily work life, and this is truly the key to reaching our target! Key responsibilities Together with and under the guidance of the Head of the Compliance Head of the Region, supports our regional organisations (Senior Management Team and other levels of the organization) with compliance advice and solutions with an initial strong focus on anti-corruption and trade sanctions. Actively engage with and assist the Head of Compliance of India Middle East & Africa regarding the implementation of the relevant compliance program Provide training on site Identify areas of high risk and work with the Head of Compliance for the region as well as with the regional/local management to mitigate the identified risks in the region and for all APMM/T&L entities Develop solutions to match business and compliance needs Actively pursue ongoing, effective communications and provision of training on compliance requirements Lead compliance projects to achieve compliance for complex transactions and projects by involving all stakeholders Perform compliance risk assessments, performance monitoring and reporting Support internal control implementation and effectiveness matters regarding the compliance program We are looking for - Bachelor's degree is required; Master' s of Business Administration or a Master's degree economics, management or law or an equivalent legal qualification related discipline is preferred - 4-7 years of experience; 2-4 years in a similar position - excellent written and verbal skills in English; whilst French not essential, would be advantageous - strong knowledge within maintaining a Compliance Program with focus on corruption prevention, foreign trade controls - experience in conducting due diligence, training and investigations - excellent intercultural, problem solving skill - must be motivated and detail-oriented with great organizational skills - strong sense of integrity and personal ethics - willingness to travel extensively in the region
Maersk Conakry, Guinea
Sep 16, 2019
Full Time
Do you want to join a winning team? If you have been directed here, we consider you a talented professional and we would like to stay in touch with you for future job opportunities in commercial areas (sales, business development & customer service). "With a combined market share of 40% between our two brands Maersk Line and Safmarine, we are the leader of containerized ocean transportation in Northern West Africa cluster composed of seven countries: Cape Verde Islands, Gambia, Guinea, Guinea-Bissau, Mali, Mauritania and Senegal. Our success in this market is largely due to the highly-skilled, dynamic, winning team we have in our agencies in each of these locations. Our culture focuses on learning and empowerment of our employees to ensure their personal development and the growth of our organization. If you work well with others, have a can-do attitude, and the ambition and passion to excel, Maersk can offer you the perfect opportunity to build a long term and varied career in an international environment. " We offer International and dynamic environment Working within leading and winning organization Better understanding of market and customer facts and drivers Improve understanding of how best generate profit for Maersk Line Develop very deep strong knowledge about market, competitor and I- ndustry trends Strong proficiency on Business-to-business marketing Freedom to act with responsibility to deliver Strong Stakeholder skills development In case we have any new open position, we will primarily look for the candidates registered in this Maersk General Application - Commercial Roles. Key responsibilities Complete the online tests that will be sent to you and inform us in case your situation and interest in Maersk changes in any way. We are looking for People oriented, energetic, self-motivated and dedicated team player, with passion for shipping. Excellent command of written and spoken English Commercial mindset, excellent communication skills, stakeholder management skills, highly motivated candidates from all industries.
Maersk Cape Town, South Africa
Sep 16, 2019
Full Time
The purpose of the role of Area Finance Manager is to drive world class financial leadership in the exciting, vibrant and developing East Africa Area. We are looking for a seasoned finance candidate to join our team as an Area Finance Manager. In the role, you will provide leadership and guidance to the Area Finance Function, act as a Finance Business Partner to the local Area Manager, be accountable for the quality of the books, ensure compliance with local and statutory regulations, maintain a strong local focus on working capital and ensure that the Area's result and performance are run with one set of numbers. The role is based in the Area head office in Nairobi and oversees all 8 daughter countries in the Area. We offer A significant and strategic role in a large area where you will utilise your finance expertise to drive business decisions aimed at maximizing value creation. Through your day-to-day leadership and work, you will gain an in-depth understanding of financial management from a leadership perspective, sharpen your commercial acumen and enhance your stakeholder management skills. In addition, you will have visibility and exposure in the area leadership and regional and global finance community for future career development within Maersk or the Maersk Group. Key responsibilities You will be expected to: Bring an active leadership and sparring partner within the Area leadership team Represent the company on the various Board structures within the area countries Drive the usage of the standard reports Share one set of numbers, owned by finance Work towards standardized methodologies globally Proactively support the Area functional leads improving the business results Ensure highest degree of databased decision making in the Area, relying on the data that would have been presented and translated into pro-active business improvements Utilizing the ability to balance the need for databased decisions vs. timely decisions Proactively drive Customer Profitability and Forecasting throughout the area, with proper focus on the 'how', 'why' and 'what if' Ensure we are living up to all obligations we have in the countries of the Area Contribute to the regional finance community, by actively participating in the community and co-driving the agenda in this community Act as a change agent for other global transformation programs and work on Up-skilling the area finance function to cater for new requirements and develop proper pipeline We are looking for An Expert in Financial Control as well as in Finance Business Partnering (preferably 10 years of general finance experience) An experienced professional with a strong performance record in finance leadership roles (at least 5 years of leadership experience (with cultural diversity and remote leadership experience) would be a clear advantage). A relevant Finance qualification as a must (CA or CIMA or Masters a prerequisite) Excellent stakeholder management skills - ability to explain financial data and conclusions based on them to stakeholders with non-financial background Excellent communication skills Charismatic personality of a real influencer, able to lead people successfully through transformation within the organization and to transform business approach in people's mindset Proven track record in Values based leadership Fluent English skills
Maersk Cairo, Egypt
Sep 16, 2019
Full Time
Sealand is looking for an enthusiastic and dedicated Commercial Feedering Support to join the dynamic team in Cairo. We offer Global opportunities. When you join Sealand Med & Europe; you will find that the world is your workplace. You will work in a cultural diverse, stimulating environment, surrounded by new ideas. In this position you will have the opportunity to acquire skills and knowledge in the following areas: Customer Service & Sales related systems Exposure to multinational environment/culture. Room for growth and development. Enhancing personal skills. Soft skills such as turning complaints into opportunities, handling difficult customers, and managing customers' expectations. Team work, cross-functional management, & cross-cultural management. Key responsibilities Communications with customer being the front line of the commercial feedering customers. Act as focal point of contact for the customers assigned to you and to be fully responsible for their satisfaction. Offer excel level of service to the customers with the aim of achieving long term business retention. Proactive notify customers if there are action(s) required to get the containers ready for load and inform them in case change of loading vessels, voyages & dates. Attend to and communicate effectively on requirements and policies and thereby coordinate with all the relevant parties to ensure a smooth booking, documentation and invoices. Administer back-office functions of the commercial feedering team in Copenhagen. Proactively solve & prevent any issues may affect service delivery. Execute assigned tasks and all other necessary systems update correctly and timely. Understand and be familiar with local objective and KPIs and act in line with set targets. Monitor agreed service levels and identify root cause when targets are not met. Ensure proper follow up on all outstanding debts and pursue collection for Freight Outstanding. Maintain strict follow-up and ensure that outstanding stays within the global guidelines as per set KPIs Ensure to attend call from all internal & external customers and provide timely response of mail queries Be prepared to assist and/or perform tasks/work other than described in this job description To always behave in a manner consistent with and loyal to the A.P. Moller - Maersk values. We are looking for An excellent team player Able to work under pressure Well organized, efficient and effective Strong interpersonal and communication skills Actively seek for continuous improvement Positive mind set Fresh graduate Finance work experience will be an advantage Strong process oriented approach to work and excellent attention to detail. Resilient team player who is goal-orientated and demonstrates a high level of commitment with the ability to work under minimal supervision • Excellent Written and Verbal skills with people at all levels across the organisation in English.
Maersk Kampala, Uganda
Sep 16, 2019
Full Time
Maersk is looking to hire a Technical Manager to join our team. He/she will be responsible for maintenance of operational efficiencies in the terminal to ensure availability of equipment required for the execution of day to day operational activities. Provides technical maintenance services and support (tests, calibration, and repair) for various terminal equipment and machines for conformance to established standards. Primary focus is on Reach Stacker, Empty Handlers, Folk Lifts, Generator, weighbridges etc. The role will provide support to all Sites in Kampala i.e. ECD and ICD. We offer At Maersk, you'll be part of a global team motivated by bringing food and commodities to people in every corner of the world. We do this through close partnerships with our valued customers, who trade everything from seafood and fruits, to clothes, electronics and cars! No matter our role in the Region our end goal is to simplify the lives of our customers. This is done through seamless processes, best in class digital solutions, and great customer service! So, we offer: i. Results orientation ii. Improved commercial and leadership capabilities iii. Interaction within broader Area for best practice sharing iv. Creating network within the global organization v. Understand market and customer drivers vi. Improve understanding of how best to generate profit for Maersk Moreover, you will expand your customer network and enrich your market and product knowledge while enhancing the Maersk's leadership position and contributing to the continuous success of the Maersk Uganda organization Key responsibilities - Controls equipment levels to maximize the efficiency and minimize the cost of the operation - Has responsibility for supervision and directing of 3rd party vendors/labour ensuring that productivity and efficiency standards are met. - Plans, prioritizes, schedules, and manages equipment activities to rectify breakdowns and malfunctions and minimize business disruptions, downtime of equipment and other installations - Evaluates, selects, and manages relationships with contractors to minimize costs and ensures the Organisation receives satisfactory standards of service - Liaises with managers throughout the organisation to coordinate equipment activities with their operations - Oversees sub-contractors that are working on specific projects related to equipment - Ensures that the contracts are carried out efficiently and cost effectively - Has responsibility for the effective daily operation of all machinery and equipment in the Terminal. - Builds a preventive maintenance schedule for all equipment in the Terminal to reduce damages and downtime on all machinery - Sets goals and objectives for maintenance services - Analyses performance statistics and trends in order to identify areas for improvement - Respond to all critical and emergency issues within the facility and has responsibility for prioritising multiple demands - Determine need for maintenance and repair, schedules work needed, and budget cost as directed by department manager - Perform scheduled preventive maintenance and emergency maintenance on material handling equipment and sortation equipment including EH, RS, Generator. - Examine mechanical and electrical equipment to diagnose, troubleshoot, and schedule for repairs as necessary - Escalate complex issues to department manager for review and/or approval as appropriate - Maintain onsite parts inventory to keep the assigned equipment in running condition - Monitor and reviews the progress and completeness of contracted work - Report any potential service failures to department manager - Ensure Statutory Inspection and Certification of all Machines and Equipment - Supervises maintenance and repairs of machines by appointed contactors - Periodically checks with Stores to ensure parts availability for repairs and replacements. - Maintains a neat, tidy and safe work station. - Follows all safety and health rules and regulations for the work area. - Informs Site Manager and Machine Operators of equipment status on a regular basis. - Provide reliable maintenance services to ensure that equipment is in a state of readiness at all times - Actively participate in relevant Maersk and HSSE Process Improvement initiatives, other Continuous Improvement Programs and initiatives. - Ensure all subordinates/contractors fully understand and comply with all Maersk and HSSE SOPs We are looking for - Requires at least 3-5 years of work experience in technical equipment maintenance section in transportation/logistics industry, heavy equipment industry, or equipment manufacturing or similar related industry. - Experience and knowledge of terminal mechanical equipment, industrial control systems, variable drive systems, and mechanical, hydraulic, pneumatic systems and their controls is an added advantage. - Requires mechanical and some math aptitude, with ability to diagnose and analyze reasonably complex problems related to equipment - Requires a collaborative work style, fostering cooperation and teamwork. - Requires ability to communicate technical and operational instructions and information - Requires an understanding of safety regulations, safe work procedures and safe materials handling procedures and following of safety work instructions. familiarity with the strict implementation of international standards of safe working practices within marine and terminal operations. - Requires a high level of planning and organization skills, and excellent interpersonal skills. - Demonstrates flexibility to meet terminal and all operational needs. - Makes appropriate decisions; exhibits sound judgment. Creates contingency plans and alternative solutions to problems. - Identifies and comprehends elements of a problem, evaluates all alternatives and weighs the solutions. - Requires the ability to follow instructions & plan the work day. - Requires the ability to be responsive to emergency breakdowns and repairs with quality workmanship and service. - Must be able to exercise good judgment in order to set priorities. - Fluent in English and local language (preferred) - Good knowledge about computer skills" Excel, work, power point) - Very good skills of understanding and reading (electrical, electronic hydraulic, pneumatic) drawings also follow up diagrams.
Maersk Cape Town, South Africa
Sep 14, 2019
Full Time
This is an opportunity to be in a pool of candidates, in contact with us ahead of future openings. When a vacancy opens up we can discuss your interest in the specific role, and analyze your suitability. In the meantime, once you apply, we will send you assessments to complete, so that you are ready for when the opportunity comes along! While this is an ongoing process, bear with us. Be assured you will hear from a recruiter after completing assessments. As soon as the opportunity to have a graduate in the team arises we will discuss next steps with you. At Maersk, we believe that passion drives your career while experiences shape it. No matter your dreams and ambitions, Maersk offers exciting opportunities in a truly international working environment. We offer When you join Maersk, the world becomes your workplace. You will feel the diversity and dynamics of our international business from day one. The chance to learn on the go and at the same time have an impact on your environment. The opportunity to build on your skills and knowledge to design an amazing career path within our organization. Key responsibilities Throughout our Commercial roles, for example, Customer Service, Sales Representative; Operations roles, like Cargo Coordinator, Equipment Operator; or the usual Business Functions, such as Finance Analyst, HR Analyst your responsibilities would be: - Develop, monitor, improve, and benchmark systems and processes; - Manage and develop relationships with relevant internal and external stakeholders within geographical scope through fostering close interactions; - Execute tasks as per job responsibilities. We are looking for - Recent Graduates with Maritime, Transport or Logistics-related degree, - Self-motivated, energetic and a team player; - Excellent command of written and spoken English; - Ability to learn on the go and a curious mind-set; - Passion for the industry.
Maersk Cape Town, South Africa
Sep 13, 2019
Full Time
We are looking for a Head of Compliance for IMEA Region. The purpose of the role is to oversee and drive the implementation and maintenance of an effective Compliance Program (anti-corruption and foreign trade controls) at the regional level covering the India, Middle East and Africa region in accordance with the Maersk's Compliance Program requirements, local laws and regulations. We offer At Maersk, you'll be part of a global team motivated by bringing food and commodities to people in every corner of the world. We do this through close partnerships with our valued customers, who trade everything from seafood and fruits, to clothes, electronics and cars! No matter our role in the Region our end goal is to simplify the lives of our customers. This is done through seamless processes, best in class digital solutions, and great customer service! Our diverse team of passionate and dedicated colleagues are empowered and supported to grow by their leaders. We all have our customers in mind, in every action of our daily work life, and this is truly the key to reaching our target! Key responsibilities Assume overall Compliance responsibility of the organization's compliance with all anti-corruption and foreign trade control international and national laws applicable in the region Provides advice and solutions on compliance topics as corruption prevention and foreign trade compliance for decision-making to the Senior Management Team and other levels of the organization Consultation & oversight of government arrangements Work with local management to mitigate the identified compliance risks Identification of high-risk areas and mitigation actions in the region and for entities. Develop solutions to match business and Compliance needs Provide guidance on compliance obligations and best practices Establishing and maintaining relationships with relevant authorities Lead Compliance projects to achieve Compliance for complex transactions and projects by involving all stakeholders Support implementation and maintenance of clear standards of business and ethical conduct consistent with Maersk standards and Commit rules Assisting with compliance risk assessments, performance monitoring and reporting Review and approve Due Diligence reports Support and drive compliance network and community We are looking for • Bachelor's degree is required; Master's of Law or Business Administration or a Master's degree economics, management or an equivalent legal qualification related discipline is preferred ACFE or SCCE or similar qualification a plus Required years of experience: 7-10 years 3-5 years in a similar position 2+ years regional knowledge and experience Excellent written and verbal skills in English and another Middle East or African languages would be advantageous Advanced knowledge within maintaining a Compliance Program (corruption prevention, or Foreign trade control) Experience in implementing Compliance programs in line with US best practices Experience in conducting risk assessments, due diligence, training and investigations Highly experienced and successful trainer and facilitator Experienced to guide team members through highly sensitive situations. • Excellent intercultural, problem solving skill
Maersk Algiers, Algeria
Sep 12, 2019
Full Time
We are looking for an enthusiastic and dedicated Vessel accounts responsible to prepare and deposit the vessel accounts as per guidelines for all the ports where Maersk operates in Algeria. Besides, maintaining a good and close cooperation with vessel accounts committees. This position will be located in Skikda. We offer A truly international, open and engaging working environment in a modern working location. Value and team-based leadership Improve system & process knowledge A wide range of international career opportunities. Opportunities for personal and professional growth in a dynamic environment. Key responsibilities • Keep track of vessel account balance breakdown (detailed) Provide input to treasury, accounting etc. when/where applicable to ensure items are cleared within the specified timeframe Ensure A40 returned from the various customs offices within reasonable delay Monthly reporting about pending, validated and ongoing vessel accounts and A40. Coordinate with different functions to ensure required documentation provided as per local regulation Maintain a detailed vessel accounts situations and ensure is it updated daily Measurements / success criteria in position First vessel account for each voyage must be deposited within 90 days Your ability to perform within your areas of responsibility as outlined above. This includes accuracy and quality of work, quantity of work, problem solving and decision-making skills. Your ability to work within a team as well as independently and your contribution towards ensuring that the best possible financial result is achieved for Maersk Algerie SPA and the Group as a whole. The measurable results/performance on services which you influence including the profitability of Maersk Algerie SPA towards the agency budget. Transactional measures (locally defined) We are looking for As a person you make an effort to understand and support customers and colleagues with issues and problems they may be faced with. You listen for the opinions of others and act in a diplomatic manner which enables you to relate and build constructive relationships. Customers and colleagues therefore see you as trusted partner whom they can rely on for advice and help. You deliberately seek to understand how to navigate within the organization and when faced with problems, you look beyond the obvious and work thoroughly to identify the most appropriate solution. You actively seek to understand and learn from your experiences and you are able to immediately apply the knowledge you have gained. The decisions you make are based on analysis and application of experience and you provide your partners and colleagues with the information they need in order to succeed. The communication style is therefore adapted every time in order to match the needs of the customer.
Maersk Cairo, Egypt
Sep 12, 2019
Full Time
Maersk is interested in recruiting, training and challenging the best talent to join our local team to serve our customers and lead our company. The company is fully committed to developing talent with stretch jobs, global opportunities and exciting work in a growing global business. We are looking for an enthusiastic "Supply Chain Associate" to join our dedicated and dynamic team and lead our drive for continuous improvement. We offer A truly international, open and engaging working environment in a modern working location. Value and team-based leadership Improve system & process knowledge A wide range of international career opportunities. Opportunities for personal and professional growth in a dynamic environment. Key responsibilities responsible for supply chain management (SCM),and the management of the flow of goods. This includes the movement and storage of raw materials, work-in-process inventory, and finished goods from point of origin to point of consumption. Owns all SCM Operations activities under file management for the customers under purview Key Activities include: All file management activities post booking Documentation System Updates Operational finance Proactive communication with customer service in case of exceptions Supporting Customer Service in customer query resolution and exception handling Improve Customer Satisfaction via driving operation excellence and improving managing customer expectation Meeting client specific KPIs without any failure Reducing cost for trucking costs, eliminating BL amendments to avoid manifest fees. Following up on outstanding payments regularly and ensure invoices are sent on time to clients, also reporting late payments to clients in order to avoid any late settlement of invoices Sending complete invoicing requests to FACT team on time Document dispatch for clients and management We are looking for Minimum of 3 years of experience in logistics industry preferable with a shipping line or freight forwarder Be system-minded and willing to learn new systems industry preferable with a shipping line or freight forwarder University degree Good communication of written and spoken English is instrumental Highly motivated and able efficiently to deliver on time every time Excellent communication and interpersonal skills •Excellent command of written and spoken English
Maersk Cape Town, South Africa
Sep 12, 2019
Full Time
The Account Receivable Collections Team is responsible for the management of customers with outstanding invoices, report preparation, Account Reconciliation, disputes resolution coordination, credit evaluation and collections follow-up of Credit and Cash customers for portfolio assigned to individual collectors. The Account Receivable Controller is responsible for directing and controlling operations activities in line with MAERSK processes, strategies and methodologies and work in partnership with stakeholders to ensure collections (B2B) activities are occurring in line with agreed KPI's for collections and deal with collections complexities. The role encompasses building strong working relationships with the customers and working cross-functionally in a boundary less manner to support teams within our organization. We offer -At Maersk, you'll be part of a global team motivated by bringing food and commodities to people in every corner of the world. We do this through close partnerships with our valued customers, who trade everything from seafood and fruits, to clothes, electronics and cars! No matter our role in the Region our end goal is to simplify the lives of our customers. This is done through seamless processes, best in class digital solutions, and great customer service! -Our diverse team of passionate and dedicated colleagues are empowered and supported to grow by their leaders. We all have our customers in mind, in every action of our daily work life, and this is truly the key to reaching our target! -An exciting career opportunity in an international, challenging business setting characterized by high pace and diversity. You will get to focus on creating valuable relations with current and new customers and work with highly-professional teams in an environment where you will be valued, recognized and well-rewarded. Key responsibilities -Drive a portfolio of Accounts Receivable, Be the Finance Partner for Client Managers & GSC teams. -Responsible to drive Customer outcomes through positive customer experience in finance-related processes. -Face to face meetings with Customers on a regular basis to resolve issues, maintain relationships, understand new requirements, adoption on new tools and resources. -Deploy MLOS with KCMs and Vertical Leads to review Account Receivable development, issues, and own or drive action plans. -Regular follow up with Account Payable, finance, relevant GSC Sales owners and Ops teams. -Forecast Cash and AR performance for owned customers - report outs to Finance & Commercial Management. -Support initiatives to improve invoicing for customers to Analyze and resolve root causes of disputes proactively. -Work Cross functionally to deliver value service - Including Disputes, CS, TCM (BCOs) and BPOs. -Drive root cause identification and fixing. -Understand and streamline Invoice delivery and remittance receipt processes with customer - Support deployment of any new requirements or suggest improvements where needed to improve AR performance. We are looking for -Post Graduate in Finance or an equivalent qualification. -4-5 years' experience in Account receivable & Collections. -Excellent understanding of finance and business. -An analytical mind that is able to link/ relate to and analyze information. -Superior Stakeholder Management and Communication skills. -Familiar with MS Office.
Maersk Cairo, Egypt
Sep 11, 2019
Full Time
Builds strong relationships with customers to gain an understanding of their business, deliver excellent customer service and maximise sales opportunities. Typically handles a large number of customers or larger, more complex customers. Manages accounts with large business Impact: The level of impact is defined by volume and/or revenue contribution to the cluster scorecard. The customer often has a certain complexity We offer We offer an excellent work environment where you're valued as part of our team. A great culture of reward and recognition for high performing individuals who are ready to outperform others. Great learning and career growth opportunities being a global shipping company. Key responsibilities Work on activities related to incident management, problem management, change management, and release management involving multiple BI technologies. Your key responsibilities are: - Delivers a positive customer experience for all customers and ensures a smooth execution of the end to end shipment lifecycle by working closely with the customer and internal teams - Is fully responsible for customer satisfaction and has experience with customer interaction - Handles incoming customer services queries, issues and exception management - Take full responsibilities and end-to-end ownership of customer shipments and issues - Act and communicate proactively and keep customers informed of any issues or changes in the booking. - Take responsibility for the execution of shipment lifecycle process including cross functional coordination. - Engage in constructive problem resolution and provide solutions. - Address root causes and seek continuous improvements - Follows up on opportunities for new customers, lost or inactive accounts as well as regular accounts, - This includes conducting campaigns and sales promotions across customer opportunities - Ensures all products and services are sold to the customer to maximise profitability - Manages the sales pipeline, segmentation and accurate forecasting We are looking for Technical Skills: Relevant customer service experience is added advantage. Previous experience in shipping/ logistics is preferred. Attentive to details and able to adhere to tight schedules An excellent team player. Able to work under pressure. Able to qualify leads. Strong interpersonal and communication skills. Agility to adapt to changes • Eagerness to learn and adapt to new/updated processes
Maersk Cairo, Egypt
Sep 11, 2019
Full Time
Inland Operations Supervisor, with experience in logistics and Trucking handling who can help the company achieve its strategy in being a global integrator of container logistics We offer Global opportunities. When you join Maersk; you will find that the world is your workplace. You will work in a cultural diverse, stimulating environment, surrounded by new ideas. In this position you will have the opportunity to acquire skills and knowledge in the following areas: Customer Service related systems. Exposure to multinational environment/culture. Room for growth and development. Enhancing personal skills. Soft skills such as turning complaints into opportunities, handling difficult customers, and managing customers' expectations. Team work, cross-functional management, & cross-cultural management. Key responsibilities • Manages the end to end shipment process in compliance with all company procedures Owns all Vendors issues and facilitates their timely and effective resolution by engaging relevant internal stakeholders Hunts leads and follows up on opportunities for new customers, lost or inactive accounts as well as regular accounts Is fully responsible for Vendor performance and has experience with Vendor interaction Builds strong relationships with the Vendors; understands the Vendor`s business, service needs, drivers and desires Delivers a positive customer experience for all customers and ensures a smooth execution of the end to end shipment lifecycle by working closely with the Vendors and internal teams We are looking for Minimum 3 years experience in trucking operations Bachelor's or Advanced degree in logistics is an advantage Strong process oriented approach to work and excellent attention to detail. Resilient team player who is goal-orientated and demonstrates a high level of commitment with the ability to work under minimal supervision Ability to multi-task at a high level Excellent Written and Verbal skills with people at all levels across the organisation in English.
Maersk Cairo, Egypt
Sep 10, 2019
Full Time
Seago Line is a liner company dedicated to short-sea hauls throughout the European and Mediterranean region. 100% owned and backed by A.P. Moller - Maersk, Seago Line has access to the Group's significant equipment pool, industry knowledge, unmatched vessel fleet and extensive network. With local representatives in 44 countries, we are uniquely positioned to exceed your expectations. We offer Global opportunities. When you join Seago Line; you will find that the world is your workplace. You will work in a cultural diverse, stimulating environment, surrounded by new ideas. In this position you will have the opportunity to acquire skills and knowledge in the following areas: Customer Service related systems. Exposure to multinational environment/culture. Room for growth and development. Enhancing personal skills. Soft skills such as turning complaints into opportunities, handling difficult customers, and managing customers' expectations. Team work, cross-functional management, & cross-cultural management. Key responsibilities Manages the end to end shipment process in compliance with all company procedures Owns all customer issues and facilitates their timely and effective resolution by engaging relevant internal stakeholders Builds strong relationships with the customer; understands the customer's business, service needs, drivers and desires Seeks out and acts on continuous improvement opportunities both in relation to the customer and internal/external stakeholders Offer excel level of service to the customers with the aim of achieving long term business retention. Proactive notify customers if there are action(s) required to get the containers ready for load and inform them in case change of loading vessels, voyages & dates. Attend to and communicate effectively on requirements and policies and thereby coordinate with all the relevant parties to ensure a smooth booking, documentation and invoices. Proactively solve & prevent any issues may affect service delivery. Execute assigned tasks and all other necessary systems update correctly and timely. Understand and be familiar with local objective and KPIs and act in line with set targets. Monitor agreed service levels and identify root cause when targets are not met. Ensure to attend call from all internal & external customers and provide timely response of mail queries Be prepared to assist and/or perform tasks/work other than described in this job description To always behave in a manner consistent with and loyal to the A.P. Moller - Maersk values. We are looking for • Bachelor Degree An excellent team player Able to work under pressure Well organized, efficient and effective Strong interpersonal and communication skills Actively seek for continuous improvement Positive mind set • Fresh graduate up to 3 years of experience
Maersk Onne, Nigeria
Sep 09, 2019
Full Time
TEMPORARY CONTRACT - 2 YEARS West Africa Container Terminal (WACT) is one of the first green field container terminal to be built in Nigeria under public private partnership. WACT is located in Onne port (some 30kms from Port-Harcourt) in Rivers State. We have been successfully connecting East, North, West Central Nigeria and Rivers state to the world. This has been possible through top-quality services, cordial business relations with customers, regular interaction with stakeholders, human resource development, modern handling equipment and superior e-commerce capabilities. We offer - A wide range of national and international career opportunities. - Opportunities for professional growth in a dynamic environment. - Exposure to the larger APMT, Transport and Logistics division. - Experience in new processes, methods, techniques with different equipment. Key responsibilities - Provide timely, transparent and representative project performance information to support decision-making on the project. - Challenge and align the project team and its approach and performance, highlighting areas of concern and supporting the resolution of issues. - Manage and drive the following project scope management, Planning / scheduling, Cost management (in close coordination with the terminal CFO), Change management, Risk management, Document management, Reporting - Develop, manage and maintain the overall integrated project progress and baseline schedules in line with APMT standards. - Lead and support the development of high level 'what-if' scenario planning in support of project decision-making. - Support the Project Manager in overseeing the performance of contractors and suppliers from a schedule, risk, change and cost perspective. - Implement and manage the cost management approach, being accountable for the provision of time-phased project cost data, including VOWD, EAC and ETC. - Lead the identification of schedule, cost and risk optimisation approaches for the project. - Administer and implement the change management process. - Support the integration and management of the resolution of issues between work streams. - Generate reports for internal and external stakeholders. - Provide technical project controls training to the project team, as required. - Act as primary point of contact for all project control systems and be responsible for the user rights administration - Ensure clear and consistent communication within and from the project team. Regularly meet with the project team to maintain awareness of issues which may impact safety, scope, progress, interfaces, milestones and/or budget. - Build working relations with counterparts at the head office, consultants, contractors and suppliers #LI-POST We are looking for - A bachelor's degree preferably in engineering - Masters' degree in same will be an added advantage. - Minimum 10 years relevant project experience. - Construction project experience preferred. - Minimum 5 years experience in a project controls role covering cost management, planning and risk management. - Relevant experience with project controls and/or project management software, such as PMWeb, Proliance, PCM, or Skire is an advantage. - Good working knowledge of collaborative platforms, such as MS Sharepoint, MS Teams, etc. - Proficient with scheduling software, such as Primavera P6 or MS Project in addition to Microsoft Office applications - Team player, capable of motivating peers to achieve project success - Have a strong understanding of project controls - Good communication skills, where excellent level of English is a must - Highly disciplined - following through on actions and ensuring necessary documentation is maintained - Sensitive to cultural diversity and experience in a multicultural environment, in respect to employees, local authorities and other stakeholders
Maersk Cairo, Egypt
Sep 09, 2019
Full Time
Do you want to be a part of undisputed leader of liner shipping? The A.P. Moller - Maersk Group is a worldwide conglomerate. It operates in 130 countries and has a workforce of 108,000 employees. In addition to owning one of the world's largest shipping companies, the company is involved in a wide range of activities in the energy, logistics, retail and manufacturing industries. We offer A unique opportunity to make a difference by leading the container shipping industry in the direction of reliability, Gaining insight into finance and accounting processes, Experience a career in a multi-national company, Chance to learn different aspects within the cluster, Great opportunity to improve analytical, communication and customer management skills. Key responsibilities * Performs data collection and high level processing/analysis * Prepares sections of tax returns under close guidance * Prepares responses to basic information requests under close guidance * Ensures accurate and on time submission * Analyses tax laws and regulations and assists in preparing technical reports on their impact on the organization's operations * Delivers on concrete defined tasks and provides administrative support to others * Supports team on ad hoc tasks * supporting the team in execution of tax processes, in accordance with current legislation and within pre established deadlines. We are looking for Bachelor's degree in Accounting or Finance Fluent English Good Knowledge with Microsoft Office Products including Word, Excel, PowerPoint and Outlook SAP knowledge is a plus Outstanding organization and listening skills, with a strong attention to details Executes according to SLA's Adheres to controls Personal Characteristics: Strong process oriented approach to work and excellent attention to detail. Resilient team player who is goal-orientated and demonstrates a high level of commitment with the ability to work under minimal supervision • Excellent Written and Verbal skills with people at all levels across the organization.