Maersk

111 job(s) at Maersk

Maersk Port Said, Egypt
Mar 17, 2019
Full Time
SCCT is strategically located at the mouth of the Suez Canal - offering zero deviation from one of the busiest shipping lanes in the world - and creating unique access to key markets in the East Mediterranean and Egypt. With the completion of a dredging project which deepened the terminal's draft of 16.5 meters, and the expected complement of 21 super-post Panamax cranes, SCCT is capable of handling the largest containerships in the global container industry and Phase II increased the annual capacity at SCCT to 5.4 million TEUs. SCCT opened in 2004 as a Joint Venture with APM Terminals the majority shareholder and operator. We offer To lead the overall Security function in the country, manage all Security related queries from all business entities, assist in the development of Security policies , Procedures and Setup that will be best suited in Egypt, The role requires strong relationship building with the various stakeholders ( External - Internal ) to ensure objectives of the Security and the business are met and timely deliverables of all Security matters are met to ensure business is not impacted. Key responsibilities Leadership : - To lead, establish and manage the Security Team and to act as trusted advisor to the country management team on all Security matters - Build and develop a unique qualified, talented and dedicated team of people able to deliver a singular vision of making Security Team the focal point of contact for all Security related matters Operational Excellence : - Plans and develop the strategic direction of the department, aligning it with the overall business plan and strategy of the company. - Provides Managerial supervision and direction for the Security, CCTV and security sub-contractor staff. - Develop and maintain an effective security management plan/system. - Development of an employee-oriented company culture that emphasizes quality, continuous improvement, and high performance - Build and establish a highly effective security organization with main focus on security of SCCT's personnel, properties and costumers. - Represents SCCT towards governmental and other authorities related to security issues. - Undertaking regular security inspections of the port facility to ensure the continuation of appropriate security measures - Ensure that security department is providing highly efficient security services not only to SCCT departments but also to our customers - Establish and keep a proactive cooperation and dialogue with HSSE department - Ensure that standards of security staff are met and adequate training had provided to them. - Ensuring that all security equipment is properly operated, tested, calibrated and maintained. - Provides advice to Security Director on issues relating to security. - Assists in the investigating accidents or other security related incidents - Investigates reports of incidents involving theft from and security of the port. - The position is one which is expected to supervise deliverables on an ongoing operational basis to ensure that security standards are communicated & complied with by all terminal users. - Creates an environment where staff can communicate across functional boundaries. Shares knowledge, ideas and information openly. - Insure all his employee are working in a safe manner, and obligated with HSSE policy and instructions. Business Partnering : - Create a security culture and enhance security vigilance among SCCT employees by conducting security sessions and training. Governmental Relations : - The position has both internal & external contacts where it is required to influence behaviour & acceptance. While with internal contacts this can be a shared outcome oftentimes the position may find that it is required to influence & bring about agreement in conflicting situations. LI_Post We are looking for Minimum Experience - Graduated in one of the Army / Police Academy with minimum of five years' experience of security management . - Must have Strategic, Analytical and Tactical abilities. - Must have deep knowledge of local Security Setup and regulations. Enhanced computer skills Job-Specific Skills - Change Management. - Organizational Development. - Management Development. - Analytical skills, financial modeling skills, good communication skills and problem solving skills. Behavioral Competencies - Must have the ability to create a Secure Environment where SCCT values are a strong and living reality that embraces the diversity of co-workers and visitors.
Maersk Lagos, Nigeria
Mar 15, 2019
Full Time
To administer elements of the purchasing activity from material reacquisition to complete delivery to company store. Maintains accurate and detailed records of all orders placed and transactions up to the receipt of goods. Compiles information and records to prepare purchase orders for procurement of material or equipment We offer An opportunity to be part of a high performance team that ensures APM Terminals is the most efficient, safe and profitable terminals in the region. Working with partners, shareholders and other stakeholders. Developing roles and responsibilities for a key terminal for APM Terminals in the region. Key responsibilities • Find reliable sources to supply goods and services Contact suppliers to obtain information on price, quality and delivery capabilities for goods and services required. Estimate values according to knowledge of market price, checking previous item prices and quotations and preparing comparison sheet for approval. Determine method of procurement such as direct purchase or bid. Place orders for purchases and ensure proper followup for timely delivery. Procure capital items / consumables in accordance with company policy. Maintain procurement records such as items or services purchased costs, delivery, product quality or performance. Discuss defective or unacceptable goods or services with users, vendors and others to determine source of problem and take corrective action. Co-ordinate for all Imports including getting all necessary documents for customs clearing liaising with clearing agent for customs clearing and handing over goods to stores section. Review requisitions to determine proper pricing and quality control Conduct / prepare periodic market survey / reports for price comparison We are looking for Bachelor/Master's degree holder Intermediate proficiency in Microsoft Excel Good working knowledge of IFS software will be an added advantage Fluent spoken and written English Possess excellent organizational skills, very detail-oriented and great at handling multiple tasks simultaneously Good networking, interpersonal, teamwork and communication skills.
Maersk Durban, South Africa
Mar 15, 2019
Full Time
We are looking for an enthusiastic individual with solid experience in Customs brokering reporting to the CHB Manager. Proactive in identifying issue and mitigating them, ensure issues raised are resolved quickly. Closely collaborate with other teams. We offer -We offer an exciting and attractive career in an ambitious and competitive environment with the possibility of continuous development across a world class organization. -It is up to you to use this occasion for professional and personal development and to build an attractive career within an ambitious environment with a lot of future international career opportunities. -This is a thrilling opportunity for professional development in a field of shipping and transport. Key responsibilities -Service excellence. -Accountable for delivering a second to none service, according to company standards. -Ensure that customers are handled in a professional manner. -Legal compliance related to Customs regulations and AEO obligations. We are looking for -Deep expertise and Knowledge about customs regulations. -Very organized, proactive and dynamic. -Prioritization capabilities. -Stakeholder Management.
Maersk Cairo, Egypt
Mar 14, 2019
Full Time
We are looking for an enthusiastic and dedicated Account Receivable Specialist to join our dynamic team, based in Cairo. You will provide financial, clerical and administrative services to ensure efficient, timely and accurate payment of accounts under your control. We offer As the leading ocean transportation carrier in the world, we offer you an exciting job opportunity in an international, challenging business environment characterized by high pace and diversity. Key responsibilities maintain up-to-date billing system follow up on, collect and allocate payments carry out billing, collection and reporting activities according to specific deadlines perform account reconciliations monitor customer account details for non-payments, delayed payments and other irregularities research and resolve payment discrepancies generate age analysis review AR aging to ensure compliance maintain accounts receivable customer files and records follow established procedures for processing receipts, cash etc prepare bank deposits investigate and resolve customer queries process adjustments develop a recovery system and initiate collection efforts communicate with customers via phone, email, mail or personally collect data and prepare monthly metrics Executes according to SLA's Has detailed understanding of processes and SOP's Adheres to controls Has ideas for improvements Informs Supervisor about any process issues Provide the financial position and performance of the organisation and improve short and long term performance through relevant, accurate and timely reporting; analysis, decision support and participation through business partnering, and efficient operational and transactional processes. We are looking for attention to detail and accuracy organizational skills information management problem analysis and problem-solving skills team member stress tolerance sense of urgency tenacious customer service skills Excellent Written and Verbal skills with people at all levels across the organisation in English. Technical Skills: • knowledge of accounts receivable • knowledge of office administration and procedures • knowledge of general bookkeeping procedures • knowledge of general accounting principals • proficient in relevant computer software • knowledge of regulatory standards and compliance requirements • 1-3 years accounts receivable and general accounting experience
Maersk Libreville, Gabon
Mar 13, 2019
Full Time
Maersk Gabon is looking for a Commercial professional to join our team as Customer Service Manager in Gabon. He/she naturally takes charge of the Customer Service challenges, anticipates problems and pro- actively seeks out solutions whilst also driving the day - to- day operational requirement of the job. The ideal candidate should focus on the Customer Satisfaction, the Employee Engagement, the Staff Development and the Process Efficiency and Cost (both in the local organisation and in the GSC) to create a dynamic, efficient and competent Customer Service team in Gabon. We offer A challenging opportunity to work in a dynamic and driven organisation where you will demonstrate your entrepreneurial skills. You will have the opportunity to work with leading customers and corporations in Gabon, to acquire and master the best Commercial Management practices and to gain visibility and recognition within Maersk Area. Key responsibilities Coaching and Development: Challenge and support direct reports in: Developing and managing the organisation, driving the Customer Service Strategy, setting the right priorities for the organisation, driving passion and engagement in the organisation, attracting and retaining the right talent. Roll-out, drive and anchor the CARE PROgram and ensure that the principles and concepts are continued as a natural part of the role of leaders and supervisors in the Customer Service Organisation for the country. Strictly abide by the internal rules and regulations of Maersk Gabon. Communication: Cultivate customer relationships and listen to the voice of the customer. Make sure that the organisation is fully up-to-date on functional and country priorities and performances. Maintain relationships with other country Customer Service managers and facilitate best practice sharing within the Area. Ensure close communication with other managers in Sales, Delivery, Product Management, Finance and Operations. Liaise with and engage Area Customer Service. Performance: Drive continuous improvement mind-set. Continuously monitor country performance against established KPIs and targets, taking corrective actions as and when required. Actively support implementation of global and Area initiatives. Commercial Intelligence: Drive all aspects of Commercial intelligence within the Customer Service organisation. This includes driving customer and industry knowledge within the Customer Service organisation. Proactively benchmark service offerings of competitors and similar industries to adjust internal offerings to adhere to vision. Develop and maintain local Customer Service strategy: Take an active part in developing a local service strategy. Maintain a dynamic and scalable Customer Service organisation, where resources are managed efficiently and effectively. Develop a local Customer Service strategy incorporating the global and Custer Customer Service guidelines and principles while differentiating locally. Channel management: Drive and support the Customer Experience across our different channels and in alignment with the "Commercial Channel Strategy". Values: Always behave in a manner consistent with and loyal to the A.P. Moller - Maersk values. Company Behaviours: Drive Maersk (Customer Orientation - Collaboration - Agility and People Orientation) Behaviours and mind-set in the Customer Service team. We are looking for Bachelor Degree 3 Years of Commercial experience, Possess strong business, customer and market understanding Financial acumen and cost awareness Role model for customer relationship Leadership Ability to build trusted relationships across Maersk To leverage internal and external relationships to expand business opportunities for Maersk Process Excellence (PEX) mind-set and ability to visualize and interpret trends from reports and data Good negotiation skills Good leadership skills Cross functional collaboration Linguistic: Fluent in English and French Good presentation skills Being innovative and ready to work on new processes and projects without impact on the daily activities
Maersk Lagos, Nigeria
Mar 13, 2019
Full Time
APM Terminals APAPA Ltd. has a clear mission. To provide a safe, seamless connection between land and sea. A connection that links countries, markets and customers, annually allowing millions of containers to find their end destination, anywhere across the globe. To achieve this we give it our best. Every single day. Leveraging on the commitment, talent and expertise of our colleagues and making use of the most advanced, sustainable technology available within our sector. This makes APM Terminals' operation and services one of the most client focused, innovative and technologically advanced in the world. A position we take pride in, and we aim to keep. In the close interaction between people, equipment and systems, our IT department plays a key role. IT forms the backbone of the terminal, ensuring a maximal performance of systems and a smooth and timely exchange of data required to support, run and optimize a fully automated terminal. With a strong commitment to the day-to-day operation and a focus on the future, our IT department sets a new standard for both APMT and the sector. We offer A key role in a highly innovative, fast paced and international environment. The opportunity to make a difference, working on the cutting edge of IT in the container terminal sector. An open and engaging working environment. Ample opportunities for personal and professional growth. Key responsibilities • Establish and maintain network user accounts, user environment, directories and security. Create and maintain Technical manuals. Respond to the needs and questions of network users concerning their access to resources on the network and the operation of various software programs. Install and tests software upgrades. Ensure all software is correctly licensed and version up-to-date where applicable. We are looking for • A bachelor / master degree in Computer Science, Engineering or Science. At least 4 years' industry experience . Experience in implementing Local area networks, systems integration and administration. Thorough experience about computer hardware configurations for UNIX, Windows, Cisco and Oracle environments and Microsoft products. Experience with BI reporting & other analytical tools. Good decision making and problem solving skills. Customer-oriented, open and proactive attitude. • Fluent in English, both in word and in writing.
Maersk Cape Town, South Africa
Mar 13, 2019
Full Time
We are looking for an enthusiastic individual with solid experience in Customer Service to join our Reefer team. We offer In this role, you will gain industry knowledge, international experience, better communication skills and techniques relevant to customer service. This will equip you with the competencies required for customer-facing roles, deepen your potential and career development as well as contribute to your team's and organization's success. Key responsibilities You will be expected to: - Build strong and lasting relationships with customers and provide second-to-none customer service - Take full responsibilities end-to-end ownership of customer shipments and issues - Engage in constructive problem resolution and provide solutions - Act and communicate proactively and keep customers informed of any issues or changes in the booking - Address root causes and seek continuous improvements - constantly look for ways to improve work processes - Work independently and assist the team in realizing goals and standards - share knowledge and best practices. We are looking for An individual with: - Minimum 2 years' relevant customer serving experience - Excellent team player attitude - Ability to work under pressure - Organization skills, efficient and effective - Strong interpersonal and communication skills with problem solving abilities Nice to have: - A previous experience in shipping/logistics is highly preferred - Experience in Reefer would be an advantage
Maersk Lome, Togo
Mar 12, 2019
Full Time
We are looking for a dynamic & proactive Field Sales Executive. The mission will be to ensure that Maersk line TOGO goals are met in terms of volume, revenue and market development. We offer Opportunity to work and develop in a demanding and challenging area. Opportunity to learn market developments in container business Understanding market and customer drivers. Improve commercial and leadership capabilities Interaction within cluster for best practice sharing Creating network with Centre organization Improve understanding of how best to generate profit for Safmarine Moreover, you will expand your customer network and enrich your market and product knowledge while enhancing the Maersk Line's leadership position and contributing to the continuous success of the Maersk Togo organization Key responsibilities Manages assigned customers and budget base; pursues and secures business in line with the business objectives Communicates significant trends, rate changes and policies to assigned accounts Identifies and qualifies opportunities, presents value proposition and negotiates service contracts for clients covered. Researches and analyses competition trends Probes and identifies customer needs and provides solutions Builds and develops strong business and multi-layered relationships with clients, and improves customer satisfaction and loyalty • Schedule and execute customer meetings • Engages face-to-face with customers to gather data on customer's wishes and needs in a structured way enabling to set a customer specific strategy. • Ensures Salesforce.com is updated on time with an excellent quality Establishes and maintains excellent, productive, effective and efficient working relationships with the customer experience Partners as well as other concerned parties in order to ensure the client's needs being matched. Establishes close contact with accounts owners related to non-controlled business for opportunities follow up Developing a strong pipeline will be a key success factor Proactively assist Finance and Customer Experience Partner in clearing outstanding invoices We are looking for Minimum Bachelor Degree Minimum 3 years' sales experience in shipping/logistics industry/ Transport/Oil & gas industry), Apt knowledge of the maritime/shipping industry is required Proficient in Value Selling Proficient in written and spoken English and French is a must. Having strong commercial, market, customer understanding Possess a strong set of interpersonal skills and people skills (using relationships for improvements) Proficient use i.e. above average skill in the use of Microsoft excel, word and power point Possess presentation skills (able to highlight challenges and possibilities to stakeholders proactively) Intense and driven, excellent negotiation, sales and analytical skills. Having strong commercial, market, customer understanding. • Persuasive and positive. • A team player • Open-minded
Maersk Monrovia, Liberia
Mar 12, 2019
Full Time
Liberia is one of the few English speaking West African countries with a population of four million people approximately. The population is largely concentrated in the capital, Monrovia, where most of the economic activities of the country take place and where most businesses are located around the vibrant freeport which serves as a gateway to Liberia. Maersk Liner in Liberia plays a major role in the container business and is committed to equality, employment, equity and diversity. Its also has an adequate coverage in Liberia with presence of Safmarine and Maersk Line. Liberia belongs to the Côte d'Ivoire Cluster, which includes offices in Côte d'Ivoire, Sierra Leone, Liberia and Burkina Faso, with its head office located in Abidjan Maersk Nigeria is looking to hire a Counter Agent to join our team in Monrovia. The role of the Customer Service Agent is to own and manage the experience of Customers in all transactions at the Counter. The Counter Agent is also expected to identify and bring forward opportunities for improvement of customer experience and efficiency in the processes at the Counter, in compliance with all company procedures and regulatory requirements. We offer An international, open and engaging working environment. Experience a truly value and team-based leadership The chance to work alongside a dynamic and motivated team of Customer Service A role with plenty of room to create your own impact. The opportunity to manage a portfolio of customers with responsibility for the end-to-end shipping process, from quoting to delivery of the cargo at destination. Key responsibilities Administers the release of documents and cargo Ensures Counter services are delivered to customers as promised and/or proactively keep them informed of relevant deviations including proposal of solutions or alternatives. Continuously explore avenues for service improvements and how we can increase efficiency or increase our customers' experience. Be the primary point of contact for Customers and forwarders for Counter requests and ensure they feel pleased, cared for and trusted in all their interactions with Maersk. Ensure Customers information are always up to date in our records and collect missing details when needed Act as a link between customers and internal stakeholders to ensure high standards of service in line with their expectations Administers the release of documents and cargo Ensures Counter services are delivered to customers as promised and/or proactively keep them informed of relevant deviations including proposal of solutions or alternatives. Continuously explore avenues for service improvements and how we can increase efficiency or increase our customers' experience. Be the primary point of contact for Customers and forwarders for Counter requests and ensure they feel pleased, cared for and trusted in all their interactions with Maersk. Ensure Customers information are always up to date in our records and collect missing details when needed Act as a link between customers and internal stakeholders to ensure high standards of service in line with their expectations Proactively seek feedback from customers on issues they have faced with Maersk and work actively with team to ensure such issues aren't repeated Pull and analyze MQ reports on counter turn time and take measures with relevant stakeholders to ensure improvement of the lead time. Proactively promote and drive awareness and utilization of Maersk E-Com tools self-service channels. Always behave in a manner consistent with and loyal to the A.P. Moller - Maersk values We are looking for Bachelor degree 2-3 years' experience in Customer Service or Customer facing role Good communication skills Problem solving skills with focus customer satisfaction and attention to details Self-motivated Team player Good organizational skills with understanding of prioritization Knowledge of Microsoft Office - Word, Excel, PowerPoint.
Maersk Lagos, Nigeria
Mar 12, 2019
Full Time
To administer elements of the purchasing activity from material reacquisition to complete delivery to company store. Maintains accurate and detailed records of all orders placed and transactions up to the receipt of goods. Compiles information and records to prepare purchase orders for procurement of material or equipment We offer A wide range of national and international career opportunities.Opportunities for professional growth in a dynamic environment acquiring skills, knowledge and exposure to a service provider setup. General exposure to procurement at global level Key responsibilities Find reliable sources to supply goods and services Contact suppliers to obtain information on price, quality and delivery capabilities for goodsand services required. Estimate values according to knowledge of market price,checking previous item prices and quotations and preparing comparison sheet for approval. Determine method of procurement such as direct purchase or bid. Place orders for purchases and ensure proper follow up for timely delivery. Procure capital items / consumables in accordance with company policy. Maintain procurement records such as items or services purchased costs, delivery, product quality or performance. Discuss defective or unacceptable goods or services with users, vendors and others to determine source of problem and take corrective action. Co-ordinate for all Imports including getting all necessary documents for customs clearing liaising with clearing agent for We are looking for Bachelor/Master's degree holder preferable in Procurement/Supply Chain Management related discipline CIPS qualification Excellent use of Microsoft Office Applications. Good working knowledge of Procurement software e.g SAP, IFS etc. Fluent spoken and written English Minimum 5 years' relevant work cognate experience Possess excellent organizational skills, very detail-oriented and great at handling multiple tasks simultaneously Good networking, interpersonal, teamwork and communication skills. • Analytical, detailed oriented, aptitude to learn, flexible in working hours.
Maersk Cape Town, South Africa
Mar 11, 2019
Full Time
When you join Maersk, the world becomes your workplace. You will feel the diversity and dynamics of our international business from day one. At Maersk, we believe that passion drives your career while experiences shape it. No matter your dreams and ambitions, Maersk offers exciting opportunities in a truly international working environment. We offer The chance to learn on the go and at the same time have an impact on your environment. The opportunity to build on your skills and knowledge to design an amazing career path within our organization. Key responsibilities Throughout Cargo, Equipment, Capacity, Delivery or Marine Departments, your responsibilities will be: - Develop, monitor, improve, and benchmark operations processes; - Manage and develop relationships with relevant internal external stakeholders within geographical scope through the fostering of close interaction; - Execute on operational tasks as per job responsibilities. We are looking for - Recent Graduates with Maritime, Transport or Logistics-related degree, - Self-motivated, energetic and a team player; - Excellent command of written and spoken English; - Ability to learn on the go and a curious mind-set; - Passion for Shipping Operations.
Maersk East London, South Africa
Mar 08, 2019
Full Time
The role of the Customer Experience Partner is to actively build strong relationships with customers to gain understanding of their business, and deliver excellent end to end customer experience. As part of the Customer Experience Team, you will work closely with the Commercial Manager to increase share of wallet for existing customer and identify opportunities to gain new business. This role is a temporary assignment with a duration of 3 months. We offer -We offer an excellent work environment where you're valued as part of our team. -A great culture of reward and recognition for high performing and an opportunity to manage a portfolio of customers. -Great learning and career growth opportunities being a global shipping company. Key responsibilities -Ensure consistent end to end Customer Experience delivery in line with the brand standards. -Responsible for invoicing and building up relationship with client's operators and finance section. -Handle incoming customer services queries, issues. -Responsible for customer satisfaction and all interaction with customers. -Full understanding of customers' business drivers, needs and requirements. -Works closely with Global Service Centre and Share Service teams attain effective delivery of all customer outputs. -Follow up on opportunities as required. -Proactive customer service calls to targeted customers. -Promoting the Safmarine Brand in daily interactions through various channels. -Drives and builds strong relationships with customers. -Implements Safmarine Customer differentiation program, Passport, to deliver a distinct experience to identified customers. -Consistently deliver on all elements of Passport program. -Automotive Segment process export. -Focus on simplification initiatives, promoting standardization, automation and digitization. -After hours duties as required. -Take full responsibilities end to end ownership of invoicing. -Address root causes and seek continuous improvements. We are looking for -Customer focus, reliability, problem solver. -Self-driven, results oriented, adaptable and flexible. -Preferably 2 years of related experience but we welcome fresh graduate to apply.
Maersk Johannesburg, South Africa
Mar 06, 2019
Full Time
We are looking for a Sales Support Associate to embark on an exciting career at our Johannesburg Office. This position will support the sales team to manage and grow assigned accounts in line with the organizational strategy, goals, policies and processes. We offer We offer you an exciting job opportunity in an international, challenging business environment characterized by high pace and diversity. You will get to focus on creating valuable relationship with our current and new customers. You will work with highly-professional teams in an environment where you are valued, recognized and well-rewarded. Key responsibilities You will be expected to: - Build a good understanding of target customers (industries, trade lanes, type of business, contract information including exceptions and service requirements); - Build good working relationship with the sales executives to jointly achieve targets set for the commercial organization; - Ensure replies to all sales leads and key correspondence are delivered within 24 hours; - Assist with processing price quotes and rate negotiations; - Effectively assist in problem resolution through delegation to the corresponding internal department; - Support and best practice sharing with other sales support associates; - Ensure Customer Relationship Management tools (Salesforce.com and others) are updated on time and of excellent quality; - Handle VIP filing and processing, Compliance reports and Tender management. We are looking for An individual with: - A Bachelor's degree (ideally) with at least 2 years industry or equivalent sales experience - Strong ability to grasp and work within the commercial environment. - Customer focus and sharp business acumen - Enthusiasm and excellent interpersonal, presentation and communication skills - Strong work ethic, integrity and willingness to learn - Organizational and time management skills with ability to plan work activities efficiently to meet deadlines - High proficiency in Microsoft Office Suite.
Maersk Cape Town, South Africa
Mar 05, 2019
Full Time
Do you have what it takes to successfully develop your career as a Finance Business Partner in Maersk, a global industry leading company? Currently at Maersk we are looking for a high-caliber individual to join our Africa Liner Operations Cluster (LOC). We offer We offer an exciting and attractive career, in an ambitious and competitive environment with the possibility of continuous professional and personal development. AFRLOC offers a fast paced, challenging and truly international atmosphere. The environment is dynamic with focus on high performance, results, and respect for our employees. As a Finance Business Partner, you will work together with a pool of skilled and talented people in an international environment within a world class organization. This unique position will get you early empowerment and management exposure as well as make you part of an exciting industry! Key responsibilities - The Operations Finance Business Partner (FBP) is to provide performance management, financial analytics and forward looking decision support to the operations executions teams. In doing so he/she must leverage "One set of numbers" and establish a strong link between financial numbers and operational actions. - The Operations FBP must maintain an effective performance management environment in the operations as well as an operating system that supports both the cost leadership and the service delivery agendas. - Enable timely identification of gaps in performance and provide insight and recommendations to the operation teams. - It is expected that the Operations FBP has a detailed understanding of the financial numbers as well as solid business knowledge. Through this challenge the performance and decisions within the Operations execution teams by ensuring lowest possible cost of execution and highest service delivery standards. - The Operations FBP supports the Operations LOC CFO in being the Finance Steward on the ground. Moreover, closely works with the Global Service Center (GSC) in India to strengthen controls and financial reporting. We are looking for - Bachelor's Degree in Finance, Economics or Business; - At least 2 years' experience in finance; - 'Self-starter attitude' and ready to invite yourself to the table; - Energetic team player with strong communication skills enabling you to engage and influence key stakeholders; - Excellent interpersonal skills combined with your ability to condense detailed subject matter into clear and effective communications will help you build broad-based business relationships across the organization and skillfully influence peers/colleagues to promote and sell ideas; -Analytical, problem-solving, organization and time management are skills essential to this multitasking job which requires prioritizing and planning work activities efficiently to meet deadlines and high level goals; - Adaptable and able to keep the bigger picture in focus, will help you while navigating through complex issues; - Strong business ethics to conducts all activities with honesty and integrity; - Advanced technical skilled with Microsoft office applications, especially Word, Power point & Excel as well as ability to operate and develop Power BI tools.
Maersk Algiers, Algeria
Mar 03, 2019
Full Time
We are looking for a proactive, self-motivated and enthusiastic "Inside Sales Executive" to join us. This position, based in Algiers, Algeria, is an exciting opportunity to work with our sales team to achieve results and manage relationship with existing and future customers as well as coordination with internal requirements to reach targets as per agreed. We offer As an organization, we are entrepreneurial. We provide a fast-paced work environment where employees are empowered and expected to take ownership and held accountable for their performance. Through this position, you will gain a unique opportunity to improve your mindset, skills and competency, covering below and more: - Deep knowledge of sales professional process. - Sales essentials training - a key for your success. - Development of stakeholder management skills and persuasion abilities. - Learning how to deal with and operate in a global organization. - Improving your efficiency levels while keeping a high level of quality in your work. - Exposure with local and foreign colleagues and customers at multiple-levels. - Communication and process improvement. Key responsibilities - Work in a dynamic professional sales team who value team success. - Making sales calls/visits with new and existing customers - Establish strong, multi-level relationships with key customers (including decision makers and influencers) and make use of senior management to sponsor and leverage high level customer relationships. - Identify account needs, opportunities and key buying factors for existing customers, and formalize those into account plans and create compelling value propositions to increase win ratio and gain premium over competition. - Be on top of your assigned industry situation, taking lead in creating a compelling value proposition to response well to the industry's needs. - Responsible for growing support from your existing customers and acquiring new customers to meet and exceed individual volume and revenue target. We are looking for As a minimum for fulfilling this important position, we expect for you: - Bachelor degree in Foreign Trade, Business Administration, Marketing, Management, Commerce or other similar areas. - Fluent in English and French. - 3 to 5 years' work experience in sales role - Motivated and ambitious self-starter with a customer-focus mindset is a must. - Ability to work in a fast-paced international environment and cope with large scale business challenges. - Strong communication skill in both verbal and in writing. - Being proactive and taking responsibility for your tasks. - Being value focused and keeping a high level of integrity in whatever you do. - Constantly seeking to improve your skills and efficiency levels. - Capable in building strong and lasting relationships at multiple levels, focusing on decision makers and influencers. - Strong knowledge about market, competitors and industry trends will be a clear advantage.
Maersk Cairo, Egypt
Mar 03, 2019
Full Time
Do you have what it takes to elevate a world class business organization? Maersk Line Egypt are looking for an IT Support Technician with a passion for new technologies to support our internal customers in Egypt. We offer - Play a part in major global organizational improvement project. - Help implement global standard IT processes for service and support. - Pro-active participation in regional Maersk IT Account Management team. - Develop core IT skills related to global support management. - Insight into local business practices and challenges worldwide. - Play a part in major global organizational improvement project. - Help implement global standard IT processes for service and support. - Pro-active participation in regional Maersk IT Account Management team. - Develop core IT skills related to global support management. - Insight into local business practices and challenges worldwide. Key responsibilities - Provide onsite local IT support for incidents that are assigned to the IT Support Technicians team & ensure that T&L IT standard processes are followed for services provided. - Be responsible for Desktop management; install, move, add, change, decommission support for IT equipment (PCs, Laptops, Printers, Servers). - Support general OS/MS Office/other application running problems or corruptions. - Support and advice the Facilities Management/Office Services in relation to offices move planning. - Support Hardware and Software asset management as per our global processes. - Be responsible for LAN cabling troubleshooting. - Be part of on-call support for critical incidents or emergency situations outside of regular business hours as part of our Business Continuity Plan. - Provide a best in class service to our business customers & identify shortfalls in service delivery to implement improvements. - Together with the Lead IT Technician for the Region, assist with the resolution of 2nd level escalations. - Coordinate and manage equipment through Maersk appointed list of vendors. - Ensure a close liaison with Global Service Desk (GSC), GCC and other IT support groups. - Provide remote IT support for other sites within Egypt Cluster as required . - Project Execution: work closely with the Project Manager to implement projects. - Provide VIP support to selective customers as per SLA and agreement. - Provide input on IT Forecast and budget to IT Lead. We are looking for - 2+ years of IT support experience - Good ITIL knowledge (certification optional) - Project management certification is a plus but not a must (Agile, Prince2, PMP) - Have worked with Service desk tools and Incident / problem / request processes - Familiar across multiple Windows operating systems, Hardware (servers, routers, switches) - Basic understanding of Networking and ability to liaise with remote support teams. - Degree or Diploma in IT would be advantageous. - Proactive approach to problem solving. - Extraverted/Outgoing nature. - Ability to communicate with a wide audience, at all levels in the organization. - Good English language written and verbal skills as a minimum. - Passion for technology and cutting-edge solutions. - A real desire to help people: Solution provider Not a support provider. - Someone who interacts with and understands business language/requirements, and able to translate into IT talk.
Maersk Cape Town, South Africa
Mar 01, 2019
Full Time
We are looking for an experienced HSSE professional to deliver on Safety and Security targets for South Africa and Islands Cluster area. Working across the Area with diverse language and supporting employees in a safe environment that meets Maersk A/s standards for the business to achieve its goals. We offer This is a great opportunity to be part of the new global Delivery structure with exciting possibilities for professional and personal development. You will be a part of the management structure and work closely with commercial departments to reach a complete understanding of the necessity of cooperation and pulling together. You will gain substantial general management, people management experience and Senior leadership exposure in this role. Key responsibilities - Oversee Health, Safety, Security and Environmental and ensure company policy and legal compliance, within the Area - Overseeing security guarding contractual management and ensure contractors comply to legislation within the Area. Assist Maersk management in security contractual negotiations. - Execute Safety and Security Audits of all Maersk/ Safmarine entities throughout the Area and follow up to continually improve workplace Safety and Security standards and ensure compliance to Maersk A/S policy and legislation. - Develop and maintain network with SARS, SAPS, State Security, US Customs, US Investigators, Reserve Bank Investigators, SA Navy on a National, Provincial and local basis, to ensure business continuity. - Develop and maintain relationships with internal and external customers. Equipment, Intermodal, Claims, Front Office, Sales and LOC. - Drive criminal investigations when mandated by management and assist relevant law enforcement. - Investigate External/ Internal fraud on mandate and report back to management. As well as investigate all workplace accidents, define the root cause and implement proactive measures. - Analyze safety and security risk profile for Area and establish contingency plans for potential incidents. Define Area security procedures and set-up triggers for instituting crisis management or preventive measures. - Establish a 24/7 capability to assist Area and Country Managers in emergencies (e.g. hostage taking, terrorist attack, civil unrest etc.) under guidance of the Group Security Crisis Management Team (SCMT). We are looking for - A degree or diploma in Health and Safety Management or Security is required. - 5-7 years management experience within Safety and Security in logistics, rail or military. - Leadership experience and excellent communication and stakeholder management skills, from dealing with Top and Middle management internally and externally. - Technical know-how and operational mind-set; - Sets standards, handles contingency situations and is results driven;
Maersk Nairobi, Kenya
Mar 01, 2019
Full Time
Maersk Kenya is looking to hire a dynamic Administration Associate to join our team in Nairobi. The Administration Associate will be responsible to provide full range of administrative, procurement and office support services at the Maersk Kenya Limited, Nairobi Office. We offer In this position, the incumbent will have an opportunity to acquire skills and knowledge in the following areas: Gain valuable experience while being part of a world class shipping Company Customer services Administration skills Key responsibilities Provide Customer service front desk and administrative responsibilities as first point of contact for both internal and external customers. Receiving guest at the reception as per SOP Management of all travel logistics for all visitors to the Mombasa office, ranging from VISA processing, flight bookings, airport transfers, accommodation etc. Management of all meeting facilities in the Mombasa office, and in liaison with the Nairobi office, provide support in scheduling of meetings as per request. Organizing of all official staff functions within Mombasa office. Management of all office projects within the Mombasa office, ranging from refurbishments, general maintenance and other ad hoc projects as arise. Monitoring and responding to all emails received on the personal address promptly Management of the switchboard operations ensuring seamless flow of communication in and out of the office. Management of correspondence to and from the office by thorough reviewing of all incoming memos, letters, faxes, submissions, and reports and managing their distribution in accordance with their relevance and significance. Management of the daily mailbag for efficient flow of correspondence between Nairobi and Mombasa by ensuring that letters to the mail bag are logged and dispatched on time and distributed accordingly upon receipt from Nairobi office. Raising of LPOs for the different purchases approved by authorised Manager. Ensure correct and accurate billing for lunch meals every month. Ensure adequate supply of groceries and responsible for the monthly replenishment of the same. Ensure adequate supply, monitoring and replenishment of stationery for the Mombasa office. Arranging and training back up staff for the reception. Ensure thorough office cleanliness in the Mombasa office by directly supervising the cleaning staff. Provide back up support for the Enquiries counter especially in the issuance of refund cheques and receiving of Export documents in the absence of the Enquiries coordinator. Preparing and maintaining an updated internal telephone directory Any other tasks that may be assigned from time to time by your manager We are looking for Minimum Bachelor's degree in Commerce/business Strong Customer Orientation. Previous experience in Customer service or in manning an Organization's Front Desk is an added advantage. Excellent Interpersonal skills to deal with staff, customers, service providers etc; Good communication skills Organization skills and Detail Orientation Vendor and Project management skills Microsoft office knowledge Knowledge of the business is desirable
Maersk Mombasa, Kenya
Feb 28, 2019
Full Time
Maersk Kenya is looking to hire a dynamic Administration Associate to join our team in Mombasa. The Administration Associate will be responsible to provide full range of administrative, procurement and office support services at the Maersk Kenya Limited, Mombasa Office. We offer In this position, the incumbent will have an opportunity to acquire skills and knowledge in the following areas: Gain valuable experience while being part of a world class shipping Company Customer services Administration skills Key responsibilities Provide Customer service front desk and administrative responsibilities as first point of contact for both internal and external customers. Receiving guest at the reception as per SOP Management of all travel logistics for all visitors to the Mombasa office, ranging from VISA processing, flight bookings, airport transfers, accommodation etc. Management of all meeting facilities in the Mombasa office, and in liaison with the Nairobi office, provide support in scheduling of meetings as per request. Organizing of all official staff functions within Mombasa office. Management of all office projects within the Mombasa office, ranging from refurbishments, general maintenance and other ad hoc projects as arise. Monitoring and responding to all emails received on the personal address promptly Management of the switchboard operations ensuring seamless flow of communication in and out of the office. Management of correspondence to and from the office by thorough reviewing of all incoming memos, letters, faxes, submissions, and reports and managing their distribution in accordance with their relevance and significance. Management of the daily mailbag for efficient flow of correspondence between Nairobi and Mombasa by ensuring that letters to the mail bag are logged and dispatched on time and distributed accordingly upon receipt from Nairobi office. Raising of LPOs for the different purchases approved by authorised Manager. Ensure correct and accurate billing for lunch meals every month. Ensure adequate supply of groceries and responsible for the monthly replenishment of the same. Ensure adequate supply, monitoring and replenishment of stationery for the Mombasa office. Arranging and training back up staff for the reception. Ensure thorough office cleanliness in the Mombasa office by directly supervising the cleaning staff. Provide back up support for the Enquiries counter especially in the issuance of refund cheques and receiving of Export documents in the absence of the Enquiries coordinator. Preparing and maintaining an updated internal telephone directory Any other tasks that may be assigned from time to time by your manager We are looking for Bachelor's degree in Commerce/Adm. Strong Customer Orientation. Previous experience in Customer service or in manning an Organization's Front Desk is an added advantage. Excellent Interpersonal skills to deal with staff, customers, service providers etc; Good communication skills Organization skills and Detail Orientation Vendor and Project management skills Microsoft office knowledge Knowledge of the business is desirable
Maersk Luanda, Angola
Feb 28, 2019
Full Time
Maersk Angola is looking to hire a dynamic Commercial Professional to join our team as China Business Development in Luanda. The CBD will reports to the Country Sales Manager and will be responsible for driving and delivering China business and sales targets Angola, while acting as a champion ensuring effective collaboration between China and Angola. Identify Africa business opportunities and support frontline sales to develop market and win Africa opportunities over competition. Collect, analyse and share Africa Market Intelligence to enhance Angola colleagues' understanding on Africa market and make overseas colleagues gain more market knowledge of Angola. Bridge origin and destination offices to solve service issues for Africa business in Angola. Coordinate with TNM and align with CPH. Deliver budgeted volume and revenue for Africa trades in SWA (for Maersk). We offer A challenging opportunity to work in a dynamic and driven organisation where you will demonstrate your sales and client management skills as well as leadership capabilities. You will have the opportunity to work with leading customers and corporations, to acquire and master the best sales practices and to gain visibility and recognition within Maersk SWA cluster. Key responsibilities Create, articulate and drive sales strategies for customer segments in Angola. Overall cluster RoFo for Africa Leverage understanding of China & Angola business environment to support development of the sales strategy. Interface with Maersk China organisation and Trade & Marketing in both China and SWA for new business opportunities. Develop local differentiators, and formulate a business plan to support target deliveries and sharper value propositions in the Area. Ensure optimal activity management and account management to truly understand customers and their needs. Drive campaigns to generate a healthy pipeline and yield. Oversee the Area forecasting and budgeting processes to align with business goals. Any other China business related activity that would assist volumes to Angola. Make joint sales calls with CS. Contribute significantly towards achieving market share target for FEA Trade. Sharing Africa knowledge, origin destination liaison, Africa business development and market intelligence. Dual brand responsibility. We are looking for Business degree or related field. Over 3 years' experience in a commercial role. Strong Knowledge of China Market. Strong stakeholder management skills, dealing with a large number of internal and external stakeholders. Proven sales and/or other management experience within shipping industry. Demonstrated results in business performance, leadership and organizational development. Fluency in English and Mandarin (mandatory), Fluency in Portuguese is a plus.