Jumia

211 job(s) at Jumia

Jumia Algiers, Algeria
May 23, 2019
Full Time
Vendor Support Agent - Jumia (Full Time) Jumia est le leader panafricain des plateformes e-commerce. Fondé en 2012, la mission de Jumia vise à améliorer le quotidien sur le continent africain en utilisant la technologie comme moyen de fournir des produits et services innovants, utiles et abordables aux consommateurs, tout en aidant de nombreuses entreprises à atteindre ces derniers et croître via nos différentes plateformes.Nos plateformes regroupent ainsi une place de marché (qui connecte consommateurs et vendeurs), une plateforme logistique (qui permet d’envoyer et de livrer les colis des vendeurs aux consommateurs) et nos services de paiement (qui facilitent les transactions entre nos différents membres). A travers ces plateformes, les consommateurs peuvent accéder à un large éventail de produits et de services, physiques et digitaux : mode, électronique, beauté mais aussi réservation d’hôtels, de vols, ou livraison de restaurants.Avec plus de 3,000 salariés dans 14 pays couvrant 6 régions africaines, Jumia est riche de talents, locaux et internationaux, qui composent ses équipes à différents niveaux. Soutenue par des investisseurs de premier rang, la société s’engage à créer un impact durable en Afrique tout en offrant des opportunités uniques dans un environnement en pleine croissance : création d’emplois, acquisition et développement de nouvelles compétences, avec des responsabilités hors pair. Nous sommes toujours à la recherche de talents prêts à nous rejoindre et à partager avec enthousiasme leur passion pour l’Afrique ! Cela vous correspond ? Alors, rejoignez notre belle aventure Descriptif du poste: Responsable de la Hotline Vendeur Mailing aux vendeurs et informations Traitement des requêtes et réclamations vendeurs Gestion du chat sur Seller Center Gestion du stock et rupture de Stock Envoi et suivi du VNPS Profil recherché: Esprit commercial et maîtrise des techniques de communications Sens du détail et aime le travail d'équipe Rigoureux, organisé, pragmatique, capacité d'adpatation rapide et ouverture d'esprit Maîtrise de l'excel Nous vous offrons: Une expérience unique dans un environnement entrepreneurial mais structuré L'opportunité de faire partie d'une équipe hautement professionnelle et dynamique travaillant autour du monde Une croissance personnelle et professionnelle inégalée puisque notre objectif à plus long terme est de former une prochaine génération de leaders pour nos futures entreprises interne Apply for this job Link to this job Share this job Location Algeria Department Operations Job Title Vendor Support Agent - Jumia (Full Time) City Algiers Country Algeria
Jumia Kenya
May 23, 2019
Full Time
Fraud Analyst -Jumia (Full Time) Jumia is Africa's leading internet company, with over 4,000 employees in 14 African countries. We have built winning businesses such as Jumia, Jumia Food, Jumia Travel, Jumia Pay and Jumia Services. It is led by talented leaders with a mix of local and international experience and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CDC. Founded in 2012, Jumia's mission is to change people's lives through the internet. We do this by building marketplaces that save customers money and time and create opportunities for vendors, and our other partners. At Jumia Ecommerce, we are building the largest & most loved shopping destination for Africans. Africa is home to the fastest growing economies in the world, offering huge opportunities in a vibrant and booming environment. This growth has enabled innovative businesses to flourish and this is where Jumia plays its role. We are looking for talented people with a passion for building businesses and for Africa, to join our team and embark on this exciting journey. What's this job all about? Fraud Analyst plays a key role within Travel Team team and is responsible for investigating suspicious activities that could potentially include fraud and devise new techniques to prevent repetition of the same. The main challenges are described as below: Main Responsibilities Handle and review potential fraud bookings in order to avoid chargebacks (manual fraud review, gather information through research and customer calls). Analyze completed transactions to determine if fraudulent activity is present (transactions in 40+ countries). Report fraud trends to Supervisor, review and analysis of chargebacks received to improve process. Communicate and involve all relevant internal and external stakeholders to respond to incident cases. Co-ordination with Customer Service to teams to update status of booking, coordination with Finance team to update status of payment. Direct link with Customers Service teams to discuss how to inform Customers about services available and accessing customer needs. Communicates appropriate options for resolution in a timely manner. Limit potential loss exposure by placing holds in order to block future fraudulent transactions. Maintains or exceeds established service level agreements and guidelines for timely resolution of queued transactions to minimize potential revenue losses. Performs special projects in a timely manner, as requested. Required Skills & Qualifications Strong communication skills (English and Swahili) Attention to detail. Organization and problem-solving skills. Trustworthiness. Performance Driven Bachelors in Finance Atleast 2 years’ experience in a similar role either in FMCG, tier 1 retail groups, top banking & consulting companies Top Business / Engineering Schools and Universities Proficiency in MS Office and Excel. We Offer A unique experience in an entrepreneurial, yet structured environment A unique opportunity to help build & shape a growing African ecommerce giant The opportunity to become part of a highly professional and dynamic team Unparalleled personal and professional growth (our longer-term objective is to train the next generation of leaders for our future internet ventures).
Jumia Tunis, Tunisia
May 23, 2019
Full Time
Head Of Design - Jumia (Full Time) Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey! Main Responsibilities Coming up with artwork as per agreed theme Setting the visual identity across a multitude of platforms ensuring we stay fresh Keeping your designs relevant in an ever changing market Creating something amazing from nothing as the situation dictates. Contributing ideas and design artwork to the team Create briefs on daily projects and give feedback on work done Manage a team of 4 designers Required Skills & Qualifications Basic qualifications in design/ graphics/ IT Excellent knowledge of design software e.g. Adobe Softwares Excellent presentation and communications skills Organized enough to manage a busy and varied workflow and deliver on time Ability to work on a tigh brief/ schedule Ability to think creatively and produce new ideas and concepts P atient, fast, accurate and neat We Offer: A unique experience in an entrepreneurial, yet structured environment A unique opportunity of having strong impact in building the African ecommerce sector The opportunity to become part of a highly professional and dynamic team An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders
Jumia Kenya
May 23, 2019
Full Time
Head of Customer Service Africa -Jumia (Full Time) Jumia is Africa's leading internet company, with over 4,000 employees in 14 African countries. We have built winning businesses such as Jumia, Jumia Food, Jumia Travel, Jumia Pay and Jumia Services. It is led by talented leaders with a mix of local and international experience and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CDC. Founded in 2012, Jumia's mission is to change people's lives through the internet. We do this by building marketplaces that save customers money and time and create opportunities for vendors, and our other partners. At Jumia Ecommerce, we are building the largest & most loved shopping destination for Africans. Africa is home to the fastest growing economies in the world, offering huge opportunities in a vibrant and booming environment. This growth has enabled innovative businesses to flourish and this is where Jumia plays its role. We are looking for talented people with a passion for building businesses and for Africa, to join our team and embark on this exciting journey! What is this Job about? As the Head of Customer Service for Africa, you are responsible for defining processes to ensure continuous improvement of our operations in terms of both service quality and cost efficiency by ensuring processes are followed and results tracked. You will manage CS teams across Africa and develop the Team in as a powerful sales Channel and deliver exceptional level of services for our customers to retain them and make them loyal to our brand. You will also be required to coordinate with other departments so they support customer experience. Main Responsibilities Lead the Jumia’s Customer Services function and develop a strategic approach to customer care Promote innovation, efficiency and customer focus in service delivery Ensure a perfect order, payment and transaction management in the different regions Deliver an exceptional level of services for our customers in the different hubs: ensure quick resolutions of customers’ complaints, ensure quick and consistent answers to customers via phone, email or chat Actively promote the JumiaPay and Jumia One brands to recruit new customers and find adapted solutions to our customers Implement and improve a customer service policy and measure customer satisfaction Work closely with other internal teams (Finance, Account Management, IT) and influence them to improve service level and operational standards Train, manage, coach and motivate the different CS teams (share best practices) Monitor performance and manage performance of Customer Service teams in terms of customer service, sales and cost efficiency Develop capacity plans to match the needs of JumiaPay, Jumia One and Jumia Lending in all our markets Audit data reported by CS agents to ensure great accuracy of data in our backend system Close monitoring of KPIs and report performance to line Managers Provide feedback to Management regarding service failures or customer concerns in your area Work with management team to align customer service policies and systems with the company's objectives. Conduct other projects, reasonable duties, or deliverables as assigned Required Skills and Qualifications A successful candidate will fulfill the following requirements: Graduate degree 5 years + of experience in Customer Service At least 2 years in the payments industry or exposure to it in their previous role Passion for fintech, payments, and the digital services space Customer service expert Strong leadership and management skills. Ability to motivate coach and mentor a diverse and remote team Outstanding interpersonal and communications skills (written, spoken, listening) Ability to communicate effectively with Partners and Management 100% Customer-focused Action and results driven Sales oriented Knowledge in Customer Service software and IT infrastructure will be a great plus (Salesforce, Xcally, etc.) Well-organized / structured Tasks require a strong attention to detail and ability to work under tight deadlines Resistant to stress Positive attitude and can-do spirit Pro-active and sense of responsibility Strong communication skills in English Language (MANDATORY) Proficiency in French and/or Arabic is a big plus We Offer A unique experience in an entrepreneurial, yet structured environment A unique opportunity to help build & shape a growing African ecommerce giant The opportunity to become part of a highly professional and dynamic team Unparalleled personal and professional growth (our longer-term objective is to train the next generation of leaders for our future internet ventures).
Jumia Accra, Ghana
May 23, 2019
Full Time
Chief Marketing Officer (CMO) - Jumia (Full Time) Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey! Main Duties & Responsibilities: The CMO is the full owner of the marketing strategy and key deliverables and is responsible for managing a team of marketing specialists for all categories and channels. Drive the strategy to generate revenue by increasing sales through successful marketing campaigns for the entire organization (using market research/competitor analysis, pricing, product marketing, marketing communications and advertising) Lead the process to develop and manage the entire marketing budget and diversify investments in a strategic way for the organization Provide leadership and is the key point of contact for Jumia top management marketing related decisions. Define and set the marketing objectives/KPIs, strategy and action plans for the various business categories Responsible for the organization of marketing activities, the development and delivery of a fully integrated marketing strategy for the business Oversee the planning, development and execution of the organization's marketing and advertising initiatives Provide strategic insights to drive offline/online advertising operations including TV, Radio, PR, SEM, SEO and events Provide leadership in the Management of all communication partners (media agencies, design, production) Define and drive strategy to build Top of Mind Awareness (TOMA), our presence on all social media networks and deploy action plans to position Jumia as a market leader Required Skills & Qualifications: MBA/Master's from top business or recognized university 7+ years professional experience in communication/marketing Experience in communication agencies as a strategist is a plus Experience in digital marketing is a plus Strong communication skills Strong management, leadership and interpersonal skills Strong data analysis, strategic and analytical skills. Very detail oriented Ability to anticipate, structure and organize projects Finding simple solutions to complex problems. We Offer: A unique experience in an entrepreneurial, yet structured environment; The opportunity to become part of a highly professional and dynamic team working around the world; An unparalleled personal and professional growth given the challenges that we propose you to take.
Jumia Accra, Ghana
May 22, 2019
Full Time
Customer Service Associate - Jumia (Internship)
Jumia Egypt
May 22, 2019
Full Time
Assistant Security Manager - Jumia (Full Time) Jumia is the leading pan-Africa e-commerceplatform. Founded in 2012, Jumia’s mission is to improve the quality ofeveryday life in Africa by leveraging technology to deliver innovative,convenient and affordable online services to consumers, while helpingbusinesses grow as they use our platform to reach and serve consumers.Our platforms consist of our marketplace, whichconnects sellers with consumers, our logistics service, which enables theshipment and delivery of packages from sellers to consumers, and our paymentservice, which facilitates transactions among participants active on ourplatform in selected markets. Through our online platforms, consumers canaccess a wide range of physical and digital goods and services, fashion,electronics, beauty products and also hotel and flight bookings or restaurantdelivery.With over 3,000 employees in 14 countriesspanning across 6 African regions, Jumia is led by top talented leadersoffering a great mix of local and international talents and is backed by veryhigh-profile shareholders. Jumia is committed to creating sustainable impactfor Africa. Jumia offers unique opportunities in a vibrant and boomingenvironment, creating new jobs, new skills, and empowering a new generation. Weare looking for talented people with a passion for Africa to join our team andembark on our exciting journey! Main Responsibilities Investigate incidents and prepare incident reports reports to ensure proper documentation Patrol all premises and gates to ensure effective security measures are implemented Ensure policies, procedures, rules and regulations are being implemented and followed Manage the provision of security systems e.g. access control systems, CCTV, radios, etc. and ensure providing proper maintenance Develop and manage the performance of all security team members to ensure that they are competent to all times Monitor attendance, leaves, vacations and other administration work for the security team members Ensure all security log-books are constantly updated including all incidents, inspections, discrepancies etc. Manage outsourced security companies/ suppliers to ensure efficient delivery and follow-up on the Security Company contract Conduct daily briefings for all shifts and ensure proper communication between all security personnel Update property management records and the electronic filing system Manage security equipment storage to ensure its in good condition Required Skills & Qualifications 3+ Years of practical experience in security field Good background on security tools and technologies Excellent Communication skills Excellent Analytical skills and reporting skills Good team management skills Good knowledge of investigation procedures and documentation We Offer A unique experience in an entrepreneurial, yet structured environment A unique opportunity of having strong impact in building the African ecommerce sector The opportunity to become part of a highly professional and dynamic team An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders
Jumia Casablanca, Morocco
May 22, 2019
Full Time
Content Operator - Jumia Food (Internship) Qui sommes-nous : Avec près de 3 000 employés répartis dans 25 pays africains, Jumia Group est un incubateur de premier plan pour le e-commerce en Afrique. Jumia, Jumia Food, Jumia Market, Jumia Travel, Jumia Deals, Jumia House, Jumia Jobs, Jumia Car, Jumia Services sont autant d’entreprises qui font aujourd’hui notre renommée. Nous nous évertuons à recruter des manageurs talentueux issus des meilleurs écoles et universités. Axa, Goldman Sachs, MTN, Orange, MTN, Millicom et Rocket Internet sont nos investisseurs. L’Afrique est le continent en pleine croissance pour le digital aujourd’hui, offrant d’excellentes opportunités dans un environnement qui bouge tous les jours. Sa croissance économique a permis à des business innovants de se développer, et c’est là que nous intervenons. Nous cherchons à développer des équipes dynamiques, motivées, pleines de passion pour les marchés émergents et l’Afrique en particulier. Nous recherchons des candidats qui sont entrepreneurs et veulent travailler dans le business internet. Content Operator: Rattaché(e) au département Content & Production, service Content, votre principal objectif est de contribuer au développement et à l'essor de Jumia Food au Maroc. R espo nsabilités : Avoir un rôle de coordinateur avec les équipes commerciales, éditoriales, graphiques et logistiques pour la mise en ligne des menus sur la plateforme Jumia Food Rédiger et/ou pr ésente r des reco mmandations par rapport au format et usage du contenu des menus Contribuer au developpement du contenu des menus sur la plateforme Jumia Food Réaliser une veille sectorielle pour suivre les évolutions Animer une communauté web Profil recherché : Capacités rédactionnelles en Français De forma tio n Bac+4 en marketing ou communication ou école de commerce Bonnes capacités rédactionnelles (orthographe irréprochable), de synthèse, et d’analyse Utilisateur régulier d’internet et des logiciels bureautique Curiosité, autonomie, rigueur et ésprit d'équipe Ce que nous vous offrons : Une expérience unique dans un environnement entrepreneurialL'occasion de faire partie d'une équipe hautement professionnelle et dynamiqueUne croissance personnelle et professionnelle inégalée.
Jumia Kenya
May 22, 2019
Full Time
Head of Commercial -Jumia (Full Time) Jumia is Africa's leading internet company, with over 4,000 employees in 14 African countries. We have built winning businesses such as Jumia, Jumia Food, Jumia Travel, Jumia Pay and Jumia Services. It is led by talented leaders with a mix of local and international experience and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CDC. Founded in 2012, Jumia's mission is to change people's lives through the internet. We do this by building marketplaces that save customers money and time and create opportunities for vendors, and our other partners. At Jumia Ecommerce, we are building the largest & most loved shopping destination for Africans. Africa is home to the fastest growing economies in the world, offering huge opportunities in a vibrant and booming environment. This growth has enabled innovative businesses to flourish and this is where Jumia plays its role. We are looking for talented people with a passion for building businesses and for Africa, to join our team and embark on this exciting journey! What's this job all about? As the Head of Commercial you will be analyzing various aspects of company performance, interpreting results against targets, identifying business opportunities and ensuring that decisions made are done so in an accurate and speedy manner. The main challenges are described as below: Main Responsibilities Drive overall top line and profitability development through sales and marketing campaigns to increase customer base Analytically driven in marketing and be able to make customer acquisition decisions based on data Managing contract negotiations with key partners and restaurants to drive sales and order volumes Initiate creative local marketing strategies and user growth campaigns targeted both at the consumer and the restaurant partners Building, managing, and coaching the key account management and sales team Possess strong relationship building skills and execute smart partnerships as well as oversee negotiation to execution Always protecting and improving the customer and seller experience Organizing key commercial events for Jumia Food Building a very friendly user interface for our vendors and our customers by being deeply involved in all our Tech developments Coordinate your commercial team with the other services (Marketing, Partnerships and Sales) Manage the team efficiency and cohesion Work with other functional heads to help scale our other cities through developing and sharing best practices Drive relevant and value creating strategic partnerships and alliances for each of the Jumia Food service lines as well as restaurant partners. Scale Jumia Food and relevant business lines to other cities Engage with local regulatory and political stakeholders within the food delivery ecosystem Required Skills & Qualifications Strong commercial skills Good analytical skills Great capacity to handle high stake negotiations Structured and organized Good with tools (excel & PPT) Resistant to stress Strong inter-personal skills: Convince the people and your team that you are making the right decisions. Great ability to work in a fast paced and competitive environment Flawless English communication Experience over 6+ years either in FMCG, tier 1 retail groups, top banking & consulting companies Top Engineering, Business Schools & Universities (top 5 of your field for your country) Proficiency in MS Office and google tools Familiar with relationship management tools We Offer A unique experience in an entrepreneurial, yet structured environment A unique opportunity to help build & shape a growing African ecommerce giant The opportunity to become part of a highly professional and dynamic team Unparalleled personal and professional growth (our longer-term objective is to train the next generation of leaders for our future internet ventures).
Jumia Cairo, Egypt
May 21, 2019
Full Time
Software Engineer (Java) - Jumia (Full Time) Jumia is Africa's leading internet group, with already over 3,000 employees in more than 14 African countries and huge successes such as Jumia, Jumia Market, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services. It is led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CdC. Founded in 2012, Jumia's mission is to revolutionize the concept of shopping by providing customers with the best online shopping experience through a wide range of products categories including mobiles & tablets, computers, electronics, home & living, fashion, sports, health & beauty, grocery and others. Africa is one of the fastest growing economies in the world, offering excellent opportunities in a vibrant and booming environment. Its economic growth has enabled innovative businesses to flourish and this is where Jumia steps in. We are currently looking for talented people with a passion for emerging markets and Africa to join our team and embark on our exciting journey. Main Responsibilities: Participating in a team-oriented environment to develop complex web-based applications. Interpret written business requirements and technical specifications documents. Maintaining existing codebase, to include troubleshooting bugs, and adding new features. Monitor and prioritize systems performance and security and apply best practices. Respect and follow the code of conduct, general rules and principles. Required Skills & Qualifications: Minimum 3 years of experience in software development. Excellent knowledge in OOP, Data Structure and Algorithms. Experience in Java/J2EE development with Spring framework ideally Spring Boot. Experience with web services (REST/SOAP) Experience with build tools (e.g., Maven, Gradle). Experience working with Linux. Experience with ORM (e.g., Hibernate) and SQL (e.g., MySQL, PostgreSQL) in addition to NoSQL (e.g., MongoDB). A strong sense for code quality, following/defining coding guidelines and experience with Unit and Integration Testing (e.g., junit, testng). Experience working with a large code-base and version control systems, ideally GIT. Familiar with software development life cycle & Agile Process (Scrum/Kanban). Proactiveness, team player, and positive attitude. Adaptable, meticulous, innovative with good problem solving skills. Excellent English Communication Skills. Preferred Skills Familiar with Message Queuing systems (e.g. RabbitMQ, Kafka). Experience with distributed caching frameworks. (such as Redis, Memcache, .. etc.) Experience with other Server Side language (e.g. PHP) Experience working with Docker. Experience with CI Tools (e.g. Jenkins) We offer: A unique experience in an entrepreneurial, yet structured environment The opportunity to become part of a highly professional and dynamic team working around the world An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures
Jumia Dakar, Senegal
May 21, 2019
Full Time
Graphic Designer - Jumia ( Fixed Term) - Senegal Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, whichconnects sellers with consumers, our logistics service, which enables theshipment and delivery of packages from sellers to consumers, and our paymentservice, which facilitates transactions among participants active on ourplatform in selected markets. Through our online platforms, consumers canaccess a wide range of physical and digital goods and services, fashion,electronics, beauty products and also hotel and flight bookings or restaurantdelivery. With over 3,000 employees in 14 countriesspanning across 6 African regions, Jumia is led by top talented leadersoffering a great mix of local and international talents and is backed by veryhigh-profile shareholders. Jumia is committed to creating sustainable impactfor Africa. Jumia offers unique opportunities in a vibrant and boomingenvironment, creating new jobs, new skills, and empowering a new generation. Weare looking for talented people with a passion for Africa to join our team andembark on our exciting journey! Responsibilities : Interpret design briefs in terms of requirements and needs - and produce working design concepts in quick turnaround time Design across all digital assets, e.g. website, web applications, advertising, electronic newsletters, banners, social media and other digital media Design, layout and format marketing and communications materials across the organisation Proactively recommend creative communications for marketing proposals Work with a wide range of media and use graphic design software Think creatively and develop new design concepts, graphics and layouts Prepare rough drafts and present your ideas for Tiered campaigns Amend final designs to feedback comments and gain full approval Work as part of a team/closely with designers, copywriters, category managers, merchandizers etc. Profile Requirements Proven graphic designing experience with strong organizational, problem solving and time-management skills. Possession of creative flair, versatility, conceptual/visual ability andoriginality Demonstrable graphic design skills with a strong portfolio Ability to interact, understand design briefs and present solutions, aswell as communicate and present ideas Up to date with industry leading software and technologies (Photoshop,Illustrator, InDesign, etc) Highly proficient in all design aspects, as well as attention to detailsand prioritise design workflow Professionalism, attention to details and deadline oriented Flexibility and willingness to learn and improve - no big egos required. Understanding of UI/UX We offer : A unique experience in an entrepreneurial, yet structured environment; The opportunity to become part of a highly professional and dynamic team working around the world; An unparalleled personal and professional growth given the challenges that we propose you to take.
Jumia Lagos, Nigeria
May 21, 2019
Full Time
Growth Marketing Manager - Jumia Pay and One (Full time) Who we are Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey. We are currently looking for talented people with a passion for emerging markets and Africa to join our team and embark on our exciting journey. Responsibilities Jumia Pay is a new and free online payment service that enables you to send payments online securely, instantly, and cost-effectively. In particular you will; To expand the market share for Jumia’s financial services (Jumia Pay and One) by acquiring new and increasing the number of active consumers & merchants who use these solutions. Driving the usage of Jumia Pay/One within Jumia Ecosystem & acquire new customers from outside the ecosystem by giving visibility to the solution, partnership, planning & executing marketing campaigns, organize focus groups to better understand consumer needs, etc. Manage the relationship with local payments partners and support the local payment integration roadmap (e.g. banks, PSP, fintech) Achieve distinct KPIs including but not limited to no. of new customers & Net Merchandise value. Negotiate the best commercial with partners for local payment & digital services to improve P&L Onboard new & manage existing relationships with local digital service providers willing to distribute their services on Jumia One (e.g. ticketing, airtime, bills payment, tolls, fines, transport, etc.) Setup Marketing processes together with the Jumia marketing team and ensure regular cross campaigns of Jumia One and other Jumia services. Set up, monitor & implement efficient Service Level Agreement with partners to ensure 24*7 digital service availability to Jumia One customer. Required Skills & Qualifications Bachelor’s Degree in Degree in Engineering or business management or related field. At least 4 - 5 years’ experience in a similar role. Knowledge in fintech is a plus. Strong business judgment with a track record of successful negotiations and overall relationship management. Proven analytical thinking, project management skills, and exceptional organizational skills are essential. Ability to think strategically and tactically, with attention to detail. Tenacity to develop ideas independently and thrive in a fast-paced start-up environment is essential for success. High attention to detail and able to meet strict deadlines We offer A unique experience in an entrepreneurial, yet structured environment. The opportunity to become part of a highly professional and dynamic team working around the world. An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.
Jumia Lagos, Nigeria
May 20, 2019
Full Time
Recruitment Coordinator - Jumia (Full time) Who We are Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey! We are currently looking for talented people with a passion for emerging markets and Africa to join our team and embark on our exciting journey. Responsibilities As a Recruitment Coordinator, you will coordinate end to end recruitment process with the aim of implementing Jumia’s talent acquisition strategies. Ensuring the sourcing, attracting and hiring of top talents whose values and goals are very well aligned with that of Jumia. In particular you will, Work closely with hiring managers to achieve a clear understanding of job roles to execute sourcing strategies and identify the best talents to meet overall recruitment goals. Engage and captivate the interest of quality candidates and convert those candidates into hires. Utilize various channels (Internet sourcing, resume mining, networking, LinkedIn) to find appropriate active and passive candidates for specific and talent pipeline positions. Coordinate end to end recruitment process including initial assessments, first level interviews, and issuing offer letters Deliver a great candidate experience by providing accurate information and timely feedback to candidates. Build talent networks, developing relationships in ways that could yield referrals for potential hires. Support in building talent pools for future hires which includes sourcing active and passive candidates. Collaborate with recruitment team continually develop and improve on existing recruitment processes. Support the team in general activities that will strengthen the company’s employer branding. Professional Skills & Qualifications Bachelor’s Degree and at least 2-3 years progressive growth in talent acquisition and recruitment. Experience in Employer Branding methods Good understanding of HR tools such as Applicant Tracking Systems (ATS). Practical experience of sourcing top talents using multiple channels. Good time management Good communication and interpersonal skills. Ability to scan large volumes of resumes to identify best fit applicants and good interviewing skills. Intermediate Excel skills to create macros, pivot tables, VLOOKUPS, and work books. We Offer A unique experience in an entrepreneurial, yet structured environment. A unique opportunity of having strong impact in building the African ecommerce sector. The opportunity to become part of a highly professional and dynamic team. An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders.
Jumia Algiers, Algeria
May 20, 2019
Full Time
IT Representative - Jumia (Full Time ) Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey! Main responsibilities Support and troubleshooting for Jumia's systems & tools, including escalation to and coordination with central tech team Configure systems to facilitate commercial, operational, and marketing needs Project management - coordinate with local and central teams to ease the release of new features including user traning and technical testing Understand business use of functionalities and document them In charge of user management on systems i.e staff onboarding and offboarding from systems, access control Research and propose feature improvements to central product team Required skills Bachelor in Applied Math, Engineering, Computer science, or related technical field HTML + Java script Fluent English Action-oriented and performance-driven Strong analytical and data management skills Superior organizational skills and attention to detail Resistant to stress Autonomous Finding simple solutions to complex problems. First experience in IT support functions is a plus What we offer : A uniqueexperience in an international, entrepreneurial, yet structured environment An unparalleledpersonal and professional improvement as our longer-term objective is to trainthe next generation of leaders for our future internet service lines The opportunityto be part of a team full of talented people with the best backgrounds.
Jumia Tunis, Tunisia
May 20, 2019
Full Time
IT Representative - Jumia (Full Time) Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey! Main responsibilities Support and troubleshooting for Jumia's systems & tools, including escalation to and coordination with central tech team Configure systems to facilitate commercial, operational, and marketing needs Project management - coordinate with local and central teams to ease the release of new features including user traning and technical testing Understand business use of functionalities and document them In charge of user management on systems i.e staff onboarding and offboarding from systems, access control Research and propose feature improvements to central product team Required skills Bachelor in Applied Math, Engineering, Computer science, or related technical field HTML + Java script Fluent English Action-oriented and performance-driven Strong analytical and data management skills Superior organizational skills and attention to detail Resistant to stress Autonomous Finding simple solutions to complex problems. First experience in IT support functions is a plus What we offer : A unique experience in an international, entrepreneurial, yet structured environment An unparalleled personal and professional improvement as our longer-term objective is to train the next generation of leaders for our future internet service lines The opportunity to be part of a team full of talented people with the best backgrounds.
Jumia Castor, Senegal
May 20, 2019
Full Time
Drop Shipping Agent - Jumia ( Fixed term) Jumia est le leader panafricain desplateformes e-commerce. Fondé en 2012, la mission de Jumia vise à améliorer lequotidien sur le continent africain en utilisant la technologie comme moyen defournir des produits et services innovants, utiles et abordables auxconsommateurs, tout en aidant de nombreuses entreprises à atteindre cesderniers et croître via nos différentes plateformes. Nos plateformes regroupent ainsi uneplace de marché (qui connecte consommateurs et vendeurs), une plateformelogistique (qui permet d’envoyer et de livrer les colis des vendeurs auxconsommateurs) et nos services de paiement (qui facilitent les transactionsentre nos différents membres). A travers ces plateformes, lesconsommateurs peuvent accéder à un large éventail de produits et de services,physiques et digitaux : mode, électronique, beauté mais aussi réservationd’hôtels, de vols, ou livraison de restaurants. Avec plus de 3,000 salariés dans 14 payscouvrant 6 régions africaines, Jumia est riche de talents, locaux etinternationaux, qui composent ses équipes à différents niveaux. Soutenue pardes investisseurs de premier rang, la société s’engage à créer un impactdurable en Afrique tout en offrant des opportunités uniques dans unenvironnement en pleine croissance : création d’emplois, acquisition etdéveloppement de nouvelles compétences, avec des responsabilités horspair. Nous sommes toujours à la recherche detalents prêts à nous rejoindre et à partager avec enthousiasme leur passionpour l’Afrique ! Cela vous correspond ? Alors, rejoignez notre belle aventure… Missions principales : réceptionner les commandes des vendeurs conditionner les colis (agraferles factures) créer les MU envoyer les MU à CBN par la voiture bleue Autres tâches connexes. Qualités requises Excellentsens relationnel Excellent niveau français ( parlé et écrit) Maturité professionnelle Autonomie Rigueur Sens de l’organisation et des priorités 1an d’expérience Bac+ 3 Notre offre : Acquérir une expérience unique dans un environnement de start-up de e-commerce de très haut niveau ; Faire partie d'une équipe très professionnelle et dynamique, travaillant dans le monde entier ; Un package salarial attractif ; Une croissance personnelle et professionnelle sans précédent, puisque notre objectif à long terme est de former la prochaine génération de leaders pour nos futurs projets internet.
Jumia Abidjan, Ivory Coast
May 20, 2019
Full Time
Human Resources Business Partner - Jumia (Full Time) Jumia is Africa's leading internet group, with already over 3,000 employees in more than 20 African countries and huge succes ses such as Jumia, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services. It is led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CdC. Founded in 2012, Jumia's mi ssion is to revolutionize the concept of shopping by providing customers with the best online shopping experience through a wide range of products categories including mobiles & tablets, computers, electronics, home & living, fashion, sports, health & beauty, grocery and others. Africa is one of the fastest growing economies in the world, offering excellent opportunities in a vibrant and booming environment. Its economic growth has enabled innovative businesses to flourish and this is where Jumia steps in We are currently looking for talented people with a passion for emerging markets and Africa to join our team and embark on our exciting journey. Mainresponsibilities: As HR Business Partner, you are responsible for the tactical execution of HR policies and strategic initiatives within your perimeter. On a daily basis, you will be assisting managers and employees with HR activities and compliance. Your responsibilities will include, without being limited to: Adminand compliance: Ensures admin processesare running smoothly Ensures admin requestsare treated according to agreed SLAs Ensures Jumia Servicesworks under established guidelines and controls Challenges and controlsvariable payroll elements Development: Identifies needs, buildstraining plan and delivers appropriate trainings; Builds adapted hiringprocesses and tools for mass and single recruitments; Delivers peopleprocesses to ensure employee capabilities meet current and futurestandards; Identifies talents andbuilds succession planning; Provides technical expertiseand policy guidance in talent management (strategic staffing, performancemanagement & career development, learning & development) andeffective staff-management relationship; Uses data analysis toinfluence strategic decisions and to address organizational challenges totalent management; Promotes and coordinatesinitiatives that support organizational change; Promotes theorganizational goals for gender equity and geographic diversity; Drives the achievementof HR results by leveraging resources, developing performance standardsand results in planning and monitoring; Workenvironment: Implementssatisfaction/motivation barometers, measures and acts accordingly Organizes appropriateevents to strengthen sense of belonging Ensure an healthy andsafe environment under internal and legal regulations Coachingand advice: Improves the performanceof others by empowering a strong leadership and coaching culture; Works closely withleadership to build, implement and enforce the HR initiatives (policies,programs, processes ...); Conducts onboarding andexit interviews and shares feedback with partners to identify trends andrisks; Provides guidance anddirection to employees with emphasis on maintaining a high performingwork environment; Meets with managers andemployees to discuss issues and provides guidance on resolving them; CentralHR participation: Promotes feedbackmechanisms for employees to influence the continuous improvement of HRservices and processes; Ensures HR practices arealigned with business needs and makes recommendations to HR leadershipwhen changes are appropriate; Provides input to thedesign and development of company-wide HR initiatives and ensures theyare aligned with business needs; Required skills & qualifications: Acts as a trusted partnerand advisor to managers and staff globally on all HR matters; Demonstrated ability tomake independent decisions, evaluate people, manage conflicting prioritiesin a fast-paced environment and effectively interface with business andfunction leaders in a global matrix organization; Outstandingcommunication, coaching, influencing and interpersonal skills with theability to work effectively with people at all levels of theorganization; Ability to work in acollaborative manner and diagnose problems and identify and driveappropriate solutions; Passionate, wants to makea difference in the organization; Approachable andresponsive, able to connect with employees at all levels Strongcustomer service focus Supportive team playerwith a strong drive to create a positive work environment Ability to diffuse a tensesituation Applies solid judgmentensuring integrity, compliance & confidentiality Strong interest ininnovative HR solutions and process improvement Understanding of HRconcepts and principles with expertise in operations management Detailed-oriented withexcellent organizational & documentation skills Proponent of thesegmented HR model, understands the benefits Familiarity in supportingchange management processes Talent to manage multiplepriorities simultaneously - orientated on results - while retaining allinformation Bias for action, strongwork ethic, and desire to achieve excellence Minimum 5 years' experience in HR Bachelor's degree in business administration, Human Resources or related field is required Excellent knowledge of English and French(verbal and written) is required, an additional language is a plus; strong communication skills are critical Thorough working knowledge of MS Office, Excel We offer Building the biggest logistics platform in Africa A unique experience in an entrepreneurial, yet structured environment The opportunity to become part of a highly professional and dynamic team working around the world An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures
Jumia Casablanca, Morocco
May 19, 2019
Full Time
Partners Marketing Manager - (Full time) Who we are Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, whichconnects sellers with consumers, our logistics service, which enables theshipment and delivery of packages from sellers to consumers, and our paymentservice, which facilitates transactions among participants active on ourplatform in selected markets. Through our online platforms, consumers canaccess a wide range of physical and digital goods and services, fashion,electronics, beauty products and also hotel and flight bookings or restaurantdelivery. With over 3,000 employees in 14 countriesspanning across 6 African regions, Jumia is led by top talented leadersoffering a great mix of local and international talents and is backed by veryhigh-profile shareholders. Jumia is committed to creating sustainable impactfor Africa. Jumia offers unique opportunities in a vibrant and boomingenvironment, creating new jobs, new skills, and empowering a new generation. Weare looking for talented people with a passion for Africa to join our team andembark on our exciting journey! Responsibilities: As a Partners Marketing Manager your role will be to deploy the marketing strategy of Jumia’s key brand partners across Africa. You will be accountable for coordinating the implementation of the marketing plan associated with Jumia’s joint business plan with the brand and reporting on its performance. The plan should serve the sales objectives while respecting the brand’s DNA and local market specifics. You will be at the core of the relation between Jumia’s marketing team and the brand. You will be reporting to the Head of Commercial Event Management. Deploy the marketing plan across Africa with local specifics. Be accountable for the plan’s performance - you will challenge initial plan Report on plan efficiency across countriesinternally and to brand partners Be the bridge between the brand and Jumia teamfor marketing plan Work closely with the commercial team to achieverevenue targets Support and train local teams to interactlocally with the brand Who we´re looking for: World top-tier Business school orengineering school Completely fluent in English,ideally in Mandarin as well 2+ years’ experience in brand management, key account management and/or e-commerce Experience in project management:organized, able to simultaneously coordinate multiple projects, able to engageteams around you High communication skills withexternal stakeholders and internal teams Ability to work under pressurewith tight deadlines while being agile Quickly identify vulnerabilitiesand obstacles, and create innovative solutions to any problem. We offer: A unique experience in anentrepreneurial, yet structured environment The opportunity to become part ofa highly professional and dynamic team working around the world An unparalleled personal andprofessional growth as our longer-term objective is to train the nextgeneration of leaders for our future internet ventures Competitive compensation A unique working environment inMorocco, with a start-up spirit and a dashing ideally located office
Jumia Cairo, Egypt
May 19, 2019
Full Time
HR Operations Manager - Jumia (Full Time) Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey! Main Responsibilities As a Human Resources Operations Manager, you will deliver day-to-day support of Human Resources (HR) policies, programs and processes by providing quality real-time solutions to employee inquiries and requests. Applies working knowledge and understanding of internal HR policies spanning employment, employee relations, benefits, compensation, payroll, training and HRIS to assist employees. In particular you will: Prepare all monthly payroll inputs and final output Own and manage process execution of work/residence permits for all international employees Maintain the database and employee files Develop forms and processes for all employee-related requests/actions Define the policies, e.g. handbooks, disciplinary policy in line with Jumia standards and tone of voice In charge of the administration & communication of all company benefits, e.g health and life insurance. Support the Human Resources Business Partners in identifying business challenges using data analysis to help influence changes in operations, processes or programs. Support the Human Resources Business Partners in investigations, counselling sessions and terminations. Follow up on end of probations Follow up on contract renewals Required Skills & Qualifications Bachelor’s Degree Minimum of 5 years of experience Previous experience with preparing payroll inputs and output is a must Mastery of excel Impeccable attention to detail Impeccable follow up skills Very organized We Offer A unique experience in an entrepreneurial, yet structured environment The opportunity to become part of a highly professional and dynamic team working around the world An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures
Jumia Cairo, Egypt
May 17, 2019
Full Time
Graphic Designer - Jumia (Full Time) Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey! Main Responsibilities Coming up with artwork as per agreed theme Setting the visual identity across a multitude of platforms ensuring we stay fresh Keeping your designs relevant in an ever changing market Creating something amazing from nothing as the situation dictates. Contributing ideas and design artwork to the team Recieving briefs on daily projects and feedback on work done Required Skills & Qualifications Basic qualifications in design/ graphics/ IT One to two years of experience in graphic design Fine arts/Applied arts graduate is a plus Excellent knowledge of design software e.g. Adobe Softwares Excellent presentation and communications skills Organized enough to manage a busy and varied workflow and deliver on time Ability to work on a tight brief/ schedule Ability to think creatively and produce new ideas and concepts Patient, fast, accurate and neat We Offer: A unique experience in an entrepreneurial, yet structured environment A unique opportunity of having strong impact in building the African ecommerce sector The opportunity to become part of a highly professional and dynamic team An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders