Jumia

240 job(s) at Jumia

Jumia Cairo, Egypt
Sep 23, 2019
Full Time
Ops Excellence Project Manager - Jumia (Full Time) - Egypt Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey! Main Responsibilities Act as a main focal point between all operation teams Define key areas of improvement for the interal operations processes and provide recommendations accordingly Organize internal workshops for employees in the operations department to improve people capability Manage the audit team and provide them with working instructions Manage all correspondences with the central team Handle inquires from operators regarding process implementation, as required Translate SOPs into PMVs as required Required Skills & Qualifications 5+ years Experiance of Operations is required Process oriented, well-organized with a high level ofattention to detail Data oriented with strong analytical and conceptual skills Communicate effectively with counterparts in Operations Department Excellent team management skills Dynamic and able to work in a fast paced environment Good Knowledge of the Internal Processes in Juma Good knowledge of Jumia systems (HMT, OMS, WMT) We Offer A unique experience in an entrepreneurial, yet structured environment A unique opportunity of having strong impact in building the African ecommerce sector The opportunity to become part of a highly professional and dynamic team An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders
Jumia Cairo, Egypt
Sep 23, 2019
Full Time
Inventory Planner - Jumia (Full Time) Jumia is the leading pan-Africa e-commerceplatform. Founded in 2012, Jumia’s mission is to improve the quality ofeveryday life in Africa by leveraging technology to deliver innovative,convenient and affordable online services to consumers, while helpingbusinesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, whichconnects sellers with consumers, our logistics service, which enables theshipment and delivery of packages from sellers to consumers, and our paymentservice, which facilitates transactions among participants active on ourplatform in selected markets. Through our online platforms, consumers canaccess a wide range of physical and digital goods and services, fashion,electronics, beauty products and also hotel and flight bookings or restaurantdelivery. With over 3,000 employees in 14 countriesspanning across 6 African regions, Jumia is led by top talented leadersoffering a great mix of local and international talents and is backed by veryhigh-profile shareholders. Jumia is committed to creating sustainable impactfor Africa. Jumia offers unique opportunities in a vibrant and boomingenvironment, creating new jobs, new skills, and empowering a new generation. Weare looking for talented people with a passion for Africa to join our team andembark on our exciting journey! Main Responsibilities Manage inventory availability and inventory health including: improved in-stock, inventory planning, vendor operational improvement (efficiency, fill rates, lead times), systematic forecasting, efficiency improvement with vendors and within the fulfillment centers. Partner with vendor managers and marketing managers in driving sales and profitability growth. Work on key system inputs to achieve highly automated replenishment. Work with various internal teams to help drive tools and process improvements that affect purchasing and vendor management workflows. Drive complex business analysis that to identify business opportunities to improve cost structure and profitability. Drive cross-functional system and process improvement projects. Required Skills & Qualifications 3 Years Experience in Stock Control Ability to work in a fast paced environment. Detail oriented Strong numerical and analytical aptitude, and high proficiency creating and managing advanced models. Advanced working knowledge with Microsoft Excel We Offer A unique experience in an entrepreneurial, yet structured environment A unique opportunity of having strong impact in building the African ecommerce sector The opportunity to become part of a highly professional and dynamic team An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders
Jumia Ibadan, Nigeria
Sep 23, 2019
Full Time
Fleet Manager - Jumia (Full Time) - Ibadan Who we are: Jumia Group Jumia is the leading e-commerce player in Africa. Jumia was founded in 2012 in Nigeria with a clear mission, to relentlessly build the most effortless and reliable online shopping environment, providing consumers with the widest range of genuine products at low prices. Jumia has now expanded to 15 countries with over 4,000 employees across Africa, integrated most of the value chain from our own delivery fleet to our customer service and our own warehouse. Jumia is part of Jumia Group , a leading global incubator of startups specialized in e-commerce. Jumia Group is Africa's leading internet firm, with already over 14 African countries and huge successes such as Jumia eCommerce, Jumia Food, Jumia Cars, Jumia House and Jumia Travel. It is led by very talented people offering a great mix of local and international profiles. Jumia Group has 7 investors, MTN, Millicom, Rocket Internet, Axa, Orange, CDC , and Goldman Sachs . The group went public by listing on the NYSE in 2019 as the first African Tech Start-Up to do so. Africa is one of the fastest-growing economies in the world, offering excellent opportunities in a vibrant and booming environment. Its economic growth has enabled innovative businesses to flourish and this is where Jumia Group steps in. We are currently looking for exceptional people to join our team and embark on an exciting journey. Responsibilities Track order fulfillment timeline variances, identify failures and missed SLAs, and provide detail on root causes and trends. Provide recommendations on process improvement related to timely transfer of goods, inventory management relative to order fulfillment lapses, and chargebacks/fines due to failed vendor compliance. Actively engages with supply chain vendors through phone and e-mail to ensure on time delivery Review all pending order activity against known inventory shortages. Update estimated ship dates and notify customers as needed. Monitor, research, and resolve chargebacks resulting from missed SLAs and process/system failures. Support shipping activities such as determination of product receipt, allocations, pick / pack, invoicing and tracking Alert leadership to potential order management issues or risks (i.e. fill rate issues, potential missed ship dates, non-compliance disputes, critical situations that erode relationship with customer/Sales Team) Oversee the new account opening process including obtaining the proper approvals, oversight on compliance regulations, managing vendor agreements, ensuring all relevant stakeholders are informed and updated on progress of account opening Return processing for customers; Liaising with customer, A/R, credit, sales and distribution centers to resolve returns related issues. Professional Skills & Qualifications At least 2-5 years of experience in Fleet Operations Strong systems/computer knowledge, Microsoft Office Suite, Business Objects and/or Business Intelligence. Able to process through complex order management systems. Must have the ability to work independently and solve problems on orders by partnering with key stakeholders and analyzing the order file to make accurate decisions on execution. Able to follow defined processes and relay information to Specialists, Order Management partners as well to make day-to-day order management decisions regarding allocation and delivery of the product. Apply for this job Link to this job Share this job Location Nigeria Department Operations Job Title Fleet Manager - Jumia (Full Time) - Ibadan City Ibadan Country Nigeria
Jumia Tunis, Tunisia
Sep 22, 2019
Full Time
Head of Engagement - Jumia (Full Time) Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey! Main Responsibilities: As Headof Engagement you will be responsible to utilize all Offline media channels& Social media to drive consumer adoption to Jumia. You will also leveragePR to foster Jumia branding. Offlinemedia channels will include TV, radio, out of home (billboards), print. Socialmedia media will focus on Facebook, Instagram, YouTube, Google (ratingsespecially) as well as Twitter (potentially). You will work across different functions to execute the offline and Social media marketing strategy and deliver plans in line with company strategy and objectives. You will be especially involved during Jumia’s signature Tier 1 events - Black Friday, Jumia Anniversary etc - a key moment for customer acquisition and retention. You will continuously drive the brand forward by owning and executing activity of the highest quality, carefully balancing between budget and actual spending yet not compromising Jumia’s brand equity. Yourresponsibilities will include Plan, manage, and execute key offline activities to deliver on the company’s objectives Focus especially on key Tier 1commercial events (Jumia Mobile Week, Jumia Anniversary, Jumia BlackFriday) Define and execute the customer centric marketing approach of Jumia – drive focus, gather key data to provide marketing insight, execute brand health trackers with partners, etc. Monitor implementation and scale up Jumia influencerprogram - the cornerstone of our influencer strategy Ensure growth on # vendorsparticipating to the program Assess the quality of the influencersand emulate the community Frequently interact with them toensure they are excited to be part of the program Design and implement tool to bettermonitor the impact of their posts on some performanceindicators Engagement levels on their posts, #app downloads, etc Assess and improve the quality of our posts Make checks on all our SoMe on adaily basis Provide guidance to ensure postsgenerate the right level of engagement Be ahead of the curve for all theviral trends Memes, challenges, reposts,news Share best practices across countries Foster genuine user-generated content - with a clearfocus on YouTube Emulate our followers and users sothey frequently post content Promote user-generated content Create virality / give itvisibility Review Social Media Sentiment through Socialstudio Understand the drivers & designactions to correct any negative trajectory Support Jumia SoMe team interactingwith our followers and customers on a daily basis Develop branding of Jumia as well as customerunderstanding Develop & execute long &short-term PR strategy to be aligned with country CEO vision, andbuilding a sustainable relation with media, influencer & publicfigures Act as Brand Ambassador by presenting& guarding the brand Contribute to building the annualyearly marketing calendar with Online Marketing and commercial team Manage frequent surveys and focusgroup Manage & own the offlinemarketing budget, ex budget split across different channels, and end ofmonth finance reporting Set specific KPIs for each activityand evaluating its ROI Develop Jumia talent pool by recruiting and managingteam Setting their KPIs, and continuouslydevelop positive spirit Required and skills qualifications: Ability to think out the box Relationship within the media / offline marketing landscape in Tunisia. Management skills and strong leadership, the position oversees 5+ FTEs Minimum 5 years experience in advertising agencies/B2C company or successful entrepreneurial background Former employee referrals We Offer: A unique experience in an entrepreneurial, yet structured environment A unique opportunity of having strong impact in building the African ecommerce sector The opportunity to become part of a highly professional and dynamic team A n unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders
Jumia Algiers, Algeria
Sep 22, 2019
Full Time
Key Account Manager - Jumia (Full Time) Jumia est le leader panafricain des plateformes e-commerce. Fondé en 2012, la mission de Jumia vise à améliorer le quotidien sur le continent africain en utilisant la technologie comme moyen de fournir des produits et services innovants, utiles et abordables aux consommateurs, tout en aidant de nombreuses entreprises à atteindre ces derniers et croître via nos différentes plateformes. Nos plateformes regroupent ainsi une place de marché (qui connecte consommateurs et vendeurs), une plateforme logistique (qui permet d’envoyer et de livrer les colis des vendeurs aux consommateurs) et nos services de paiement (qui facilitent les transactions entre nos différents membres). A travers ces plateformes, les consommateurs peuvent accéder à un large éventail de produits et de services, physiques et digitaux : mode, électronique, beauté mais aussi réservation d’hôtels, de vols, ou livraison de restaurants. Avec plus de 3,000 salariés dans 14 pays couvrant 6 régions africaines, Jumia est riche de talents, locaux et internationaux, qui composent ses équipes à différents niveaux. Soutenue par des investisseurs de premier rang, la société s’engage à créer un impact durable en Afrique tout en offrant des opportunités uniques dans un environnement en pleine croissance : création d’emplois, acquisition et développement de nouvelles compétences, avec des responsabilités hors pair. Nous sommes toujours à la recherche de talents prêts à nous rejoindre et à partager avec enthousiasme leur passion pour l’Afrique ! Cela vous correspond ? Alors, rejoignez notre belle aventure… Responsabilités : Vous développez de fortes relations avec les gestionnaires de nos plus grandes marques et nos meilleurs vendeurs. Vous justifiez d’une compréhension parfaite du marché et bénéficiez d’un réseau important. Avec le CCO & le CEO, vous représentez Jumia auprès de ces comptes clés. Vous conduisez la croissance du volume de vente de vos comptes clés en garantissant que Jumia a les meilleurs produits au meilleurs prix. Vous vous assurez que vos comptes maintiennent une performance opérationnelle optimale dans la gestion de leur stocks, de leur vitesse d’expédition et de la qualité de leur produits. Vous positionnez Jumia comme partenaire privilégié dans la feuille de route produit des marques et des vendeurs afin de garantir le meilleur assortiment de produits sur le site. Vous gérez la participation de vos comptes clés aux événements commerciaux tel que Black Friday. Vous construisez en collaboration avec vos comptes clés des business plan et en en assure le suivi régulier. Vous participez à la monétisation de l’entreprise à travers la vente de services marketing à valeur ajoutée. Vous exécutez les processus de suivi de la performance commerciale et oeuvrez à leur amélioration. Compétences & expériences requises : Appétence commerciale forte avec au moins un an d’expérience (Commercial, Consultant, Ingénieurs). Compétences en négociation avérées lors d’expériences professionnelles antérieures. Forte aptitude relationnelle : vous êtes capable de convaincre et de travailler en collaboration. Compétences analytiques requises : vous prenez des décisions sur la base de données quantitatives. Grande capacité d’adaptation à un rythme rapide et un environnement ultra-compétitif. Indépendant, vous savez apprendre par vous même. Polyvalent, vous savez collaborer avec des équipes diverses. Vous êtes orientés résultats. Structuré, organisé, rigoureux et fiable. Grandes écoles de commerce, d’ingénieurs et université (Top 5) Excel & Power Point requis. Excellente communication en Français écrit & parlé. Anglais est un plus. Nous vous offrons : Une expérience unique dans le domaine du e-commerce. L’acquisition de compétences rares sur le marché de l’emploi dans un domaine en forte croissance. Des perspectives de carrières rapide, en Algérie et à l’international. Une équipe dynamique et soudée et de nombreux challenges.
Jumia Cairo, Egypt
Sep 22, 2019
Full Time
Warehouse Manager - Jumia (Full Time) Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers.Our platforms consist of our marketplace, whichconnects sellers with consumers, our logistics service, which enables theshipment and delivery of packages from sellers to consumers, and our paymentservice, which facilitates transactions among participants active on ourplatform in selected markets. Through our online platforms, consumers canaccess a wide range of physical and digital goods and services, fashion,electronics, beauty products and also hotel and flight bookings or restaurantdelivery.With over 3,000 employees in 14 countriesspanning across 6 African regions, Jumia is led by top talented leadersoffering a great mix of local and international talents and is backed by veryhigh-profile shareholders. Jumia is committed to creating sustainable impactfor Africa. Jumia offers unique opportunities in a vibrant and boomingenvironment, creating new jobs, new skills, and empowering a new generation. Weare looking for talented people with a passion for Africa to join our team andembark on our exciting journey! Main Responsibilities Manage the warehouse operations and teams, including:Inbound, Inventory and Outbound Create KPI’s and implement simple systems forevaluating and improving performance Use order life analysis to monitor end-to-end warehouseprocess and improve operational efficiency. Setup and continuously improve warehouse operationsprocesses Design dashboards to easily identify bottleneck areasof the operational processes Oversee daily reporting on Incidents/Change/Problemtickets and SLA status Monitor the queues closely to identify anomalies andthus improve customer satisfaction Ensure the timely scan at all the legs and updating insystems for movement as transferable unit Liaise with the technical teams as well as the localteams on all matters related to warehousing systems Controlling Losses from Warehouses Controlling Out-of-Stock (OOS) RequiredSkills & Qualifications Proven experience in warehousing and/or logistics Experience in operational management and/or e-commerceoperations Enthusiastic and interested in operations andtechnology Team player ,a ble to build trust with people quickly and resolve conflicts when needed Proactive and has a passion to be on the field Has good problem solving and analysis skills Flexible and adapts easily with rapidly changingworking schedules Organized and detail oriented Effective communications skills, includingpresentations skills We Offer A unique experience in an entrepreneurial, yetstructured environment A unique opportunity of having strong impact inbuilding the African ecommerce sector The opportunity to become part of a highlyprofessional and dynamic team An unparalleled personal and professional growth as ourlonger-term objective is to train the next generation of leaders
Jumia Tunis, Tunisia
Sep 22, 2019
Full Time
Customer Service Agent - Jumia (Full Time) Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey! Main Responsabilities Assist Selling processes for our customers and generate additional Sales; Coordinate information to customers browsing our websites during store discovery, order and checkout. Including after sales support; Perform phone conversation with customers to answer their questions, provide information and advise them; Handle special requests and complaints of customers; Collect and store useful data within our backend system; Ensure follow up through emails, phone or any required means . Required Skills &Qualifications Fast learner ; Well organized ; Resistant to the stress . We offer A unique education in launching and scaling new internet concepts ; Become part of a highly professional and dynamic team working around the world ; An attractive salary package ; An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures .
Jumia Kenya
Sep 22, 2019
Full Time
Lending Officer - Jumia Pay (Full Time) Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey! What's this job all about? Our Junior loan officer will assist the development of Jumia Lending in Kenya by presenting our solution to our sellers. He/she will be helping our sellers to apply for a loan, and with the help of the loan officer will review the data collected and the applications. The Junior loan officer will be part of the JumiaPay team in Kenya and work side by side with the loan officer. The main challenges are described as below: Main Responsibilities Get our sellers on the Jumia lending platform; • Advertise out lending solution to our sellers; • Assist the loan officer in the evaluation of loans request; • Verifying the data collected; • Assist the loan officer with marketing effort; • Verifies the data collected, documents communication through; • Ensure process is respected during the application; Required Skills & Qualifications Bachelor's Degree in Business, or any related field; • A minimum prior experience in a related field of 1 year; • Highly proficient in Microsoft applications mainly Excel; • Highly proficient in oral and written communication skills; • Ability to communicate complex concepts, simply; • Good at working with others, confident, highly motivated; • Strong desire to succeed; • People-person mentality; We Offer • A unique opportunity in implementing and executing new ideas for a thriving e-commerce business • The opportunity to work with professional and dynamic teams in and outside your local country • An attractive salary package • An unparalleled personal and professional growth as our longer-term objective is to train the next generation
Jumia Accra, Ghana
Sep 21, 2019
Full Time
Head of Design - Jumia (Full Time) Jumia is the leading pan-Africa e-commerce platform.Founded in 2012, Jumia’s mission is to improve the quality of everyday life inAfrica by leveraging technology to deliver innovative, convenient andaffordable online services to consumers, while helping businesses grow as theyuse our platform to reach and serve consumers. Our platforms consist of our marketplace, which connectssellers with consumers, our logistics service, which enables the shipment anddelivery of packages from sellers to consumers, and our payment service, whichfacilitates transactions among participants active on our platform in selectedmarkets. Through our online platforms, consumers can access a wide range ofphysical and digital goods and services, fashion, electronics, beauty productsand also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6African regions, Jumia is led by top talented leaders offering a great mix oflocal and international talents and is backed by very high-profileshareholders. Jumia is committed to creating sustainable impact for Africa.Jumia offers unique opportunities in a vibrant and booming environment,creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion forAfrica to join our team and embark on our exciting journey! Main Duties & Responsibilities: As the head of design, you will lead a team of creative, enthusiastic,multidisciplinary designers. You should be an ambitious advocate for teamgrowth, productivity, & engagement, with a spike in creative tempo andtargets. You will also be responsible for creating and managing all Jumia's creative touch points, ensuring that creative deliverables are of the highest quality and executed within the given timescales aligned with the business goals of Jumia. You’ll play a big part designing vision and elevating creative outputs that touch millions of people. Lead adaptationof design guidelines, inspire and influence designers on the team to deliverseamless designs for customers that rise above org boundaries Creating andadapting visual identities across multiple platforms, and ensuring alladaptations are consistent with the visual theme Identify &champion opportunities for design to accelerate cultural impact in theorganization Keeping yourdesigns relevant in an ever-changing market Creatingsomething amazing from nothing as the situation dictates. Regularlypresent strategies, concepts and ideas to management and the design team Champion normalization of core tools, resources andmethods related to design Collaborate with HR, commercial, and marketing todrive Jumia brand expression Create, edit, & assign briefs on daily projectsand give feedback on work done Manage & motivate ateam of enthusiastic designers Required Skills & Qualifications: 4+ years ofexperience leading creative experience design Qualificationsin design/ graphics/ IT or any related course. Strong leadership skills. A keen eye foraesthetics and simplicity in consumer experiences along with the willingness totake chances Comfortable working in a high impact, high energy,fast-paced environment Excellentknowledge of design software e.g. Adobe Softwares (experience in Motion design,UX is a plus) Excellentpresentation and communication skills Organizedenough to manage a busy and varied workflow and deliver on time Ability to workon a tight brief/ schedule Ability tothink creatively and produce new ideas and concepts Patient, fast, accurate and neat A strongportfolio showcasing your best/convenient projects WeOffer: Aunique experience in an entrepreneurial, yet structured environment; The opportunity tobecome part of a highly professional and dynamic team working around the world; An unparalleled personal and professional growth given the challenges that we propose you to take .
Jumia Algiers, Algeria
Sep 20, 2019
Full Time
Performance Analyst - Jumia (Full Time) Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey! Main Responsibilities As performance analyst , your main responsibilities will be to develop and drive the internal operational arm of Jumia Services (Jumia’s logistics provider), through operational and strategic actions. You will directly hire and manage your internal operational team. You will be supported by a world-class team that has opened ventures throughout Africa and can bring the experience and tools to ensure your success. You key responsibilities will be: Implementing best practice fulfillment processes along the operational chain. Defining proper capacity planning to ensure surges in orders from clients are handled in a timely manner Creating adequate team structure and managing various operational teams Recruiting and managing the fulfillment team Delivering measurable results linked to your business Ensuring regular reporting of your actions and results Managing the team’s efficiency and cohesion Ensuring the smooth fulfillment of the items sold Ensuring the quality of the measurement of selected KPIs hourly, daily, weekly and monthly Scaling the team and the processes to support the growth of the company Constantly improving and developing new internal processes Making fast decisions in order to solve daily emergencies Producing regular reporting on the operations performance Coordinating with customer service to ensure optimum communication to our customers Managing the consistency and quality of the inventory Creating an unparalleled environment for your team’s development and happiness Required Skills & Qualifications Strong entrepreneurial skills, leadership and drive Impeccable communication skills Ability to negotiate and communicate in flawless English Ability to work independently and in a team Experience in multinational environment Experience or high level of comfort in logistics or operations Experience managing teams or large projects Excellent analytical and communication skills Capacity to challenge and improve processes Demonstrated ability to work in a fast paced and competitive environment. We Offer: A unique experience in an entrepreneurial but structured environment The opprotunity of being part of a highly professional and dynamic team working around the world U nparalleled personal and professional growth as our longer-term goal is to train a next generation of leaders for our future businesses
Jumia Dakar, Senegal
Sep 20, 2019
Full Time
Responsable Hygiene Sécurité et Environnement - Jumia ( Fixed Term) A propos de Jumia : Jumia est le leader panafricain des plateformes e-commerce. Fondé en 2012, la mission de Jumia vise à améliorer le quotidien sur le continent africain en utilisant la technologie comme moyen de fournir des produits et services innovants, utiles et abordables aux consommateurs, tout en aidant de nombreuses entreprises à atteindre ces derniers et croître via nos différentes plateformes. Nos plateformes regroupent ainsi une place de marché (qui connecte consommateurs et vendeurs), une plateforme logistique (qui permet d’envoyer et de livrer les colis des vendeurs aux consommateurs) et nos services de paiement (qui facilitent les transactions entre nos différents membres). A travers ces plateformes, les consommateurs peuvent accéder à un large éventail de produits et de services, physiques et digitaux : mode, électronique, beauté mais aussi réservation d’hôtels, de vols, ou livraison de restaurants. Avec plus de 3,000 salariés dans 14 pays couvrant 6 régions africaines, Jumia est riche de talents, locaux et internationaux, qui composent ses équipes à différents niveaux. Soutenue par des investisseurs de premier rang, la société s’engage à créer un impact durable en Afrique tout en offrant des opportunités uniques dans un environnement en pleine croissance : création d’emplois, acquisition et développement de nouvelles compétences, avec des responsabilités hors pair. Nous sommes toujours à la recherche de talents prêts à nous rejoindre et à partager avec enthousiasme leur passion pour l’Afrique ! Cela vous correspond ? Alors, rejoignez notre belle aventure… En matiére d'administration HSE : Initier des actions de prévention (exercices incendie, vérifications des équipements…), des contrôles (respect des normes de sécurité…), des études et autres diagnostics (évaluer et anticiper les risques…) sur l’ensemble des sites de Jumia ; Proposer des mesures pour éviter les risques professionnels en collaboration avec différents services (DRH, salariés, mais aussi police) ; Mettre en œuvre les programmes de prévention validés par le management afin de réduire le nombre d’incidents ; Mettre en place un système de management relatif à la santé et à la sécurité de Santé au Travail ; Faire respecter les consignes de sécurité sur tous les sites ; Sensibiliser les collaborateurs aux enjeux sécurité ; Superviser et évaluer les agents de sécurité sur tous les sites, tout en veillant à leur présence effective H24; Effectuer des enquêtes en cas d’incidents ; Gérer le système de vidéosurveillance de nos sites ; Assister dans la prise de décision en matière sécuritaire. En matière d’administration : Définir les orientations techniques et financières et les améliorations du plan de maintenance ; Programmer et contrôler les interventions de maintenance sous-traitées ou réalisées par son équipe ; Organiser les contrôles réglementaires ; Manager l'équipe du service et assurer le développement de ses collaborateurs directs ; Répartir et allouer les ressources (humaines, techniques, matérielles) entre les différents secteurs techniques ; Élaborer des tableaux de bord pour le suivi et l’analyse de l’activité de son secteur ; Assurer la veille technologique et réglementaire sur les installations et les bâtiments ; Organiser et gérer l'approvisionnement du matériel de bureau en fonction des besoins des différents services Qualifications & Compétences requises : Formation Bac +5 (Ecole d'ingénieurs, Master...) avec éventuellement une spécialisation en HSE Expérience minimum de 2ans dans le domaine des services généraux Excellente capacité organisationnelle et multitâche Sens de l'écoute et de l'organisation Capacités d'analyse et d'anticipation Aisance relationnelle Excellentemaitrise de l'outl informatique Bonne maitrise des notions de sécurité au travail; Bonnemaitrise des outils de communication; Connaissancedes risques professionnels; Connaissancesbasiques de la logistique Compétences en gestion des équipes Notre offre : Acquérir une expérience unique dans un environnement de start-up de e-commerce de très haut niveau ; Faire partie d'une équipe très professionnelle et dynamique, travaillant dans le monde entier ; Un package salarial attractif ; Une croissance personnelle et professionnelle sans précédent, puisque notre objectif à long terme est de former la prochaine génération de leaders pour nos futurs projets internet.
Jumia Accra, Ghana
Sep 20, 2019
Full Time
CRM Lead (Jumia One) - Jumia (Full Time) Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6 Africanregions, Jumia is led by top talented leaders offering a great mix of local and international talents and isbacked by very high-profile shareholders. Jumia is committed to creatingsustainable impact for Africa. Jumia offers unique opportunities in a vibrantand booming environment, creating new jobs, new skills, and empowering a newgeneration. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey! Main Duties & Responsibilities Managing end-to-end CRM activities. Designing and managing newsletter email templates andtracking customer response. Responsible for the performance of newsletters and thecontinuous improvement of CRM relevant KPIs (OR,CTR, CR). Also responsible for optimizing campaign performance(performance analysis, testing, targeting fine-tuning) Customer retention and reactivation. Backend web developments Writing codes (HTML, JavaScript, CSS and a bit of PHP) Coordinating with graphic designers to createnewsletter banners Coordinating with the Commercial Planner to create theemail marketing channel calendar Analyzing reports on CRM sales Managing and dispatching the customer satisfactionsurvey on a weekly basis Required Skills & Qualifications A mix of IT/ Software and customer service/ Marketing background will be the best fit Excellent IT skills especially using web applicationsand another ERP software. Excellent understanding of HTML, JavaScript, CSS, PHP(mobile responsiveness) Good understanding of Google analytics. Experience in any CRM Tools will be an added advantage 2-3 years’ experience handling website back ends. Media enthusiast, with a knack for customer service Creative, sharp, outgoing and up to date individual. We Offer: A unique experience in an entrepreneurial, yet structuredenvironment; The opportunity to become part of a highlyprofessional and dynamic team working around the world; An unparalleled personal and professional growth giventhe challenges that we propose you to take.
Jumia Cairo, Egypt
Sep 20, 2019
Full Time
Head of Vendor Acquisition - Jumia (Full Time) Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey! Main Responsibilities Design and execute Jumia Egypt’s Vendor’s Acquisition Strategy for Mid-tail & Long-tail vendors Manage the lead to live process Incubate the vendors after live to make sure they are engaged properly Ensuring all acquisition channels are operating flawlessly and producing the maximum output Increase the number of leads Grow the number of daily live vendors with maximum number of SKUs Create and manage partnerships with external organizations Ensuring sellers to get active on platform Required Skills & Qualifications Excellent multi-tasking skills Clear communication and reporting capabilities Team management and leaderships skills 5+ years’ experience Good analytical skills Top Business / Engineering Schools and Universities Ability to analyze large data sets to make strategic decisions Experience in management consulting, venture capital, company creation or category management (retail) would be a plus Proficiency in MS Office and Excel (VBA would be a plus) We Offer A unique experience in an entrepreneurial, yet structured environment The opportunity to become part of a highly professional and dynamic team working around the world An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures
Jumia Accra, Ghana
Sep 19, 2019
Full Time
Marketplace Analyst - Jumia (Full Time) Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey! Main Duties & Responsibilities : Oversee and track the marketplace performance across main KPIs Analyse Jumia's marketplace performance and building super impactful plans to build Africa's largest marketplace Interact with 7 Jumia countries: articulating insights and making recommendations to drive the marketplace Define clear commercial & marketing action plans per country and ensure their execution Track the implementation of new tools and processes, and optimise them A 360-degree view of the Jumia marketplace engine mechanisms A cross-border action fields: Ghana, Cameroon, Senegal, Algeria, Tunisia, Uganda & Tanzania A high exposure to local management teams and executives of Jumia Required Skills & Qualifications: Extremely structured and analytical Strong ability to convince and drive local top management on group decisions Great interpersonal skills in order to influence people Resilient & a utonomous Ability to find simple solutions to complex problems 2+ years’ experience in a similar analytical role Top tier engineering or business school universities We Offer: A unique experience in an entrepreneurial, yet structured environment; The opportunity to become part of a highly professional and dynamic team working around the world; An unparalleled personal and professional growth given the challenges that we propose you to take.
Jumia Algiers, Algeria
Sep 19, 2019
Full Time
Social Media Expert - Jumia ( Full time ) Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey! Job description As Social Mediamanager, your role will be to support Jumia developing its brand on variousSoMe channels (Instagram, FB, YouTube, Twitter). You will leverage and developthe community of influencers that Jumia has in its network. You will executeour content strategy across all SoMe, designing posts that generate engagement. Ultimately yourgoal will be to contribute to making Jumia a cool brand, associated with trendycontent and positive conversations. Thus, you will be at the core of the Jumiabrand building strategy. You will need tobe extremely tuned to trends, influencers, and generally speaking be completelypassionate about Social Media. Your responsibilities will include Plan and execute quality content aiming to improve Jumia’s content quality. Makechecks on all our SoMe on a daily basis Plancontent weekly to ensure posts generate the right level of engagement Collaboratewith graphics team to ensure quality visuals for your content Be aheadof the curve for all the viral trends Trending products, challenges, reposts, videos, etc…. Share bestpractices across countries Generateweekly plans and reports to improve KPIs ReviewSocial Media Sentiment through Social studio Understandthe drivers & design actions to correct any negative trajectory Coordinatewith CS interacting with our followers and customers on a daily basis Monitor implementation and scale up Jumia’s relationship with influencer Ensure growth on # influencers participating to Jumia’s campaigns Assess thequality of the influencers and emulate the community Frequentlyinteract with them to ensure they are excited to work with Jumia Monitorthe impact of their posts on some performance indicators Engagementlevels on their posts, # orders, etc Who we´re looking for Passion for social media scene and trends Fast learning abilities and analyticalskills Previous experience withsocial media (eg working in an agency) a plus Well organized andability to simultaneously handle multiple projects Excellent communication skills inEnglish, and willingness to be immersed in a very international andentrepreneurial environment We Offer A unique experience in anentrepreneurial, yet structured environment The opportunity to become part of ahighly professional and dynamic team working around the world An unparalleled personal and professionalgrowth as our longer-term objective is to train the next generation of leadersfor our future internet ventures
Jumia Alger, Algeria
Sep 19, 2019
Full Time
Customer Service Sales Agent - Jumia (Full Time) Jumia est le leader panafricain des plateformes e-commerce. Fondé en 2012, la mission de Jumia vise à améliorer le quotidien sur le continent africain en utilisant la technologie comme moyen de fournir des produits et services innovants, utiles et abordables aux consommateurs, tout en aidant de nombreuses entreprises à atteindre ces derniers et croître via nos différentes plateformes. Nos plateformes regroupent ainsi une place de marché (qui connecte consommateurs et vendeurs), une plateforme logistique (qui permet d’envoyer et de livrer les colis des vendeurs aux consommateurs) et nos services de paiement (qui facilitent les transactions entre nos différents membres). A travers ces plateformes, les consommateurs peuvent accéder à un large éventail de produits et de services, physiques et digitaux : mode, électronique, beauté mais aussi réservation d’hôtels, de vols, ou livraison de restaurants.Avec plus de 3,000 salariés dans 14 pays couvrant 6 régions africaines, Jumia est riche de talents, locaux et internationaux, qui composent ses équipes à différents niveaux. Soutenue par des investisseurs de premier rang, la société s’engage à créer un impact durable en Afrique tout en offrant des opportunités uniques dans un environnement en pleine croissance : création d’emplois, acquisition et développement de nouvelles compétences, avec des responsabilités hors pair. Nous sommes toujours à la recherche de talents prêts à nous rejoindre et à partager avec enthousiasme leur passion pour l’Afrique ! Cela vous correspond ? Alors, rejoignez notre belle aventure… Descriptif du poste : Après une formation complète progressive. En tant que téléconseiller, votre rôle consistera d’assister et accompagner les clients Jumia, donner et offrir Les conseils nécessaires pour la passation de leurs commandes. Profil Recherché : Une très bonne communication en français et en Arabe. Un bon potentielcommercial. Forces de ventes à distance (par téléphone) Un bonrelationnel. Contribuer à l'évolution du chiffre d'affaire Avoir une dextérité en informatique. Etre dynamiqueet rigoureux Nous vous offrons : Une expérience unique dans un environnement entrepreneurial mais structuré L'opportunité de faire partie d'une équipe hautement professionnelle et dynamique travaillant autour du monde Une croissance personnelle et professionnelle inégalée puisque notre objectif à plus long terme est de former une prochaine génération de leaders pour nos futures entreprises internet Apply for this job Link to this job Share this job Location Algeria Department Customer Service Job Title Customer Service Sales Agent - Jumia (Full Time) Experience de 03 mois à 12 mois minimum City Alger, Dely Brahim Country Algérie
Jumia Alger, Algeria
Sep 19, 2019
Full Time
Customer Service Sales Agent - Jumia (Full Time) Jumia est le leader panafricain des plateformes e-commerce. Fondé en 2012, la mission de Jumia vise à améliorer le quotidien sur le continent africain en utilisant la technologie comme moyen de fournir des produits et services innovants, utiles et abordables aux consommateurs, tout en aidant de nombreuses entreprises à atteindre ces derniers et croître via nos différentes plateformes. Nos plateformes regroupent ainsi une place de marché (qui connecte consommateurs et vendeurs), une plateforme logistique (qui permet d’envoyer et de livrer les colis des vendeurs aux consommateurs) et nos services de paiement (qui facilitent les transactions entre nos différents membres). A travers ces plateformes, les consommateurs peuvent accéder à un large éventail de produits et de services, physiques et digitaux : mode, électronique, beauté mais aussi réservation d’hôtels, de vols, ou livraison de restaurants.Avec plus de 3,000 salariés dans 14 pays couvrant 6 régions africaines, Jumia est riche de talents, locaux et internationaux, qui composent ses équipes à différents niveaux. Soutenue par des investisseurs de premier rang, la société s’engage à créer un impact durable en Afrique tout en offrant des opportunités uniques dans un environnement en pleine croissance : création d’emplois, acquisition et développement de nouvelles compétences, avec des responsabilités hors pair. Nous sommes toujours à la recherche de talents prêts à nous rejoindre et à partager avec enthousiasme leur passion pour l’Afrique ! Cela vous correspond ? Alors, rejoignez notre belle aventure… Descriptif du poste : Après une formation complète progressive. En tant que téléconseiller, votre rôle consistera d’assister et accompagner les clients Jumia, donner et offrir Les conseils nécessaires pour la passation de leurs commandes. Profil Recherché : Une très bonne communication en français et en Arabe. Un bon potentielcommercial. Forces de ventes à distance (par téléphone) Un bonrelationnel. Contribuer à l'évolution du chiffre d'affaire Avoir une dextérité en informatique. Etre dynamiqueet rigoureux Nous vous offrons : Une expérience unique dans un environnement entrepreneurial mais structuré L'opportunité de faire partie d'une équipe hautement professionnelle et dynamique travaillant autour du monde Une croissance personnelle et professionnelle inégalée puisque notre objectif à plus long terme est de former une prochaine génération de leaders pour nos futures entreprises internet Apply for this job Link to this job Share this job Location Algeria Department Customer Service Job Title Customer Service Sales Agent - Jumia (Full Time) Experience de 03 mois à 12 mois minimum City Alger, Dely Brahim Country Algérie
Jumia Dakar, Senegal
Sep 19, 2019
Full Time
Assistant caisse - Jumia ( Internship) Jumia est le premier groupe Internet (Le groupe internet leader) en Afrique avec déjà plus de 3 000 employés dans plus de 14 pays africains et d'énormes succès tels que Jumia, Jumia Market, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs et Jumia Services. Il est dirigé par d’ingénieux leaders offrant une grande diversité de talents locaux et internationaux ; Avec pour sponsor MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs et CdC. Fondée en 2012, la mission de Jumia est de révolutionner le concept du shopping en offrant aux clients la meilleure expérience de course en ligne grâce à une large gamme de produits : mobiles et tablettes, ordinateurs, électronique, maison, mode, sports, santé et beauté, épicerie et autres. L'Afrique a l'une des économies qui connaît la croissance la plus rapide au monde, offrant d'excellentes opportunités dans un environnement dynamique et en plein essor. Sa croissance économique a permis aux entreprises novatrices de prospérer et c'est à ce niveau que Jumia intervient. Nous sommes actuellement à la recherche de personnes talentueuses ayant une passion pour les marchés émergents et l'Afrique pour se joindre à notre équipe et se lancer dans notre passionnant voyage. Missions principales : Contrôler l’archivage des décharges RTV Assister le responsable de la caisse Collecter le cash des coursiers S'assurer que le montant collecté correspond aux livraisons effectuées durant la journée Autres taches administratives Qualités requises Excellentsens relationnel Excellent niveau français ( parlé et écrit) Maturité professionnelle Autonomie Rigueur Sens de l’organisation et des priorités Capacité à manager et à s’auto-manager 1an d’expérience Bac+ 3 Notre offre : Acquérir une expérience unique dans un environnement de start-up de e-commerce de très haut niveau ; Faire partie d'une équipe très professionnelle et dynamique, travaillant dans le monde entier ; Un package salarial attractif ; Une croissance personnelle et professionnelle sans précédent, puisque notre objectif à long terme est de former la prochaine génération de leaders pour nos futurs projets internet.
Jumia Cairo, Egypt
Sep 19, 2019
Full Time
Outbound/Inbound Call Agent - Jumia (Outsourced) Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey! Main Responsibilities: Call all the new J-Force Agents ( Phone Training - Make sure they understand the concept ) Call r eactivation . Required Skills & Qualifications: University graduate, excellent in English is a must 1+ years of experience in a customer service-related role/ Tele-Marketing is preferred. Excellent written and verbal communication skills Ability to thrive in a fast-paced and sometimes high-pressure environment Willingness to work independently or as part of a team We offer: A unique experience in an international, entrepreneurial, yet structured environment An unparalleled personal and professional improvement as our longer-term objective is to train the next generation of leaders for our future internet ventures The opportunity to be part of a team full of talented people with the best backgrounds.
Jumia Tunis, Tunisia
Sep 19, 2019
Full Time
Financial Planning & Analyst - Jumia (Full Time) Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platformsconsist of our marketplace, which connects sellers with consumers, ourlogistics service, which enables the shipment and delivery of packages fromsellers to consumers, and our payment service, which facilitates transactionsamong participants active on our platform in selected markets. Through ouronline platforms, consumers can access a wide range of physical and digital goodsand services, fashion, electronics, beauty products and also hotel and flightbookings or restaurant delivery. With over 3,000employees in 14 countries spanning across 6 African regions, Jumia is led bytop talented leaders offering a great mix of local and international talentsand is backed by very high-profile shareholders. Jumia is committed to creatingsustainable impact for Africa. Jumia offers unique opportunities in a vibrantand booming environment, creating new jobs, new skills, and empowering a newgeneration. Main responsibilities : Participationin the budget review and cash forecasting process: analysis, challengebudgets, organization of budget review meetings; Guarantorof the good monitoring of the performance indicators in the respect of theestablished processes within the group; Put inplace rules, propose appropriate analyzes to optimize budget planningprocesses, in connection with other departments; Presentstudies / analyzes according to the needs and demands of management; Participateto the production of the monthly reporting provided by the entities aswell as assist the entities in delivering the information if required; Analysethe financial and business information reported by the entities; Identifyand report the risks and uncertainties that could materially impact theresults of the entities / Group; Participateto the development of market and competitive intelligence; Contributeto strategic projects that will arise from time to time; Proactivelysupport the implementation of the new operating model; Balance sheet reconciliation ; Supportcompletion of the annual budget, as well as forecast and re-estimate; Requirements & Qualifications : Bachelor'sdegree in Finance, Business Administration or related subject; Excellentanalytical and communication skills; Abilityto work in a team environment with changing priorities and multipledeadlines; Self-starterand acts with Integrity; Adaptability ; Excellentlevel of Excel functionalities; About 2/5 years’ experience in Finance and/or Controlling; Problem solving ; Drive for Results & Result-oriented Capacityto develop high impact analysis; Abilityto manage both strategic projects and operational data control; Abilityto adapt to different level of interlocutor and to convince; Capacityto structure actual internal processes; Proactivity,ability to take initiatives; Autonomy Teamwork Abilityto manage ambiguity and to perform under pressure. We offer: Aunique experience in an entrepreneurial, yet structured environment; The opportunity to become part of a highlyprofessional and dynamic team working around the world; An unparalleled personal and professional growthgiven the challenges that we propose you to take.