4 jobs found in zambia

Introduction Mopani Copper Mines PLC, a joint venture company comprising major shareholders Glencore International AG, First Quantum Minerals Ltd and ZCCM Investment Holdings, owns operations in Mufulira and Nkana on the Copperbelt in Zambia. The company's success has been as a result of its focused approach to improvement and the mutually beneficial relationship enjoyed with its stakeholders - an important sector of which is its employees. The Company seeks the services of a HUMAN RESOURCES SYSTEMS ADMINISTRATOR Specification Reporting to the Senior Human Resources Officer- Systems, the successful candidate will be responsible for the following key activities. Perform Systems Upgrades on all outsourced and In-house HR Systems First Point of Contact with Technology Vendors for HR systems HR/IT Link for all technical issues on HR Systems Recommend integration of HR systems to other systems where necessary. Maintain and develop core HR IT systems Contribute to HR Management System projects (e.g. selecting, testing and implementing software). Formulate user manuals for new workflows developed Preparation and Analysis of HR data in order to write reports/dashboards that support the reporting requirements of HR department Resolve and close all HR Systems issues raised by end-users through service desk Perform Backend Maintenance/ troubleshooting of technical IT related issues of HR systems Automation of HR forms and processes by writing web-based workflows Identify and implement business process improvements within the HR department Ensure compliance to safe working practices, with recommendations for action and continuous improvement Requirements To be considered for this position, the candidate should meet the following minimum requirements: Grade 12 Certificate or Equivalent A Degree in Computer Sciences or equivalent an added advantage. Must have at least 2 years experience in both system development and end-user support in a demanding work environment. Proficiency in navigating SQL server using management studio and perform basic database management tasks Be able to query and relate data from separate tables by applying SQL joins as well as analyze raw table data and decipher potential relationships Ability to group and aggregate data based on functional requirements. Understand general purpose object-oriented programming languages. e.g use of Active Server Pages (ASP.Net) Framework. Ability to write reports - Publishing reports, Data Aggregation, Scheduling Reports and Exception Reporting. The successful candidate must be result oriented and have the ability to work with own initiative, paying particular attention to Company policies and Corporate objectives. Mopani is committed to establishing a winning team and a copper and cobalt business it can be proud of. The company operates an employment policy of "meritocracy" - aiming to employ the right people with the right skill, irrespective of race, gender or creed.

A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing? As a Guest Service Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Guest Service Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments Demonstrate a high level of customer service at all times Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties Maximize room occupancy and use up-selling techniques to promote hotel services and facilities Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy Comply with hotel security, fire regulations and all health and safety legislation Act in accordance with policies and procedures when working with front of house equipment and property management systems Follow company brand standards Assist other departments, as necessary What are we looking for? Guest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous experience in a customer-focused industry Completed high school certificate or equivalent Relevant qualification from a recognized Hotel School Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Ability to work on your own and as part of a team Competent level of IT proficiency It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous experience in cash handling Experience with Opera System Valid driving license with two years or more driving experience What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Hilton Garden Inn

An Income Auditor reviews, analyzes, and recommends improvements to the daily financial reports and process to improve accuracy and efficiency. What will I be doing? As Income Auditor, you will monitor all transactions as they contribute to or detract hotel revenue. Specifically, you will be responsible for performing the following tasks to the highest standards: Carry out daily checks of revenue via an Operations Audit as per hotel standards Reconcile and monitor commissions, housekeeper and rate discrepancies, and Conference and Banqueting Revenue against daily function sheets Check non-arrivals, late departures, no sales/voids, management bills, bill sequence and pay-outs Check bills signed to Room Account and record all covers Record Reset Counter Spot-check Function Diary and the settlement of function bills Reconcile telephone, Pay TV, newspaper revenue, guest laundry income, corrections and allowance Ensure Advanced Deposits are current Recommend improvements to processes as required Execute on tasks/requests as instructed by the Finance Manager and/or General Manager What are we looking for? An Income Auditor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Experience in the hotel / leisure / retail sector Possesss strong organisational skills A good understanding of financial operating systems and procedures Strong influencing, inter-personal and communication skills Excellent analytical skills It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous Accounts/Finance experience in a high volume department, preferably within a hotel environment Experience with Opera, Sun and MICROS system What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Hilton Garden Inn

A Restaurant Manager is responsible for managing restaurant operations to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines. What will I be doing? As a Restaurant Manager, you are responsible for managing restaurant operations to deliver an excellent Guest and Member experience. A Restaurant Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards: Manage Restaurant operations Maintain exceptional levels of customer service Recruit, manage, train and develop the Restaurant team Manage guest queries in a timely and efficient manner Work within budgeted guidelines in relation to Food and Payroll Drive sales to maximize budgeted revenue Develop menus with other members of Food and Beverage team Accountable for monthly stock takes Incentivise team members to maximize sales and revenue Set departmental targets and objectives, work schedules, budgets, and policies and procedures Evaluate guest satisfaction levels with a focus on continuous improvement Ensure communication meetings are conducted and post-meeting minutes generated Be environmentally aware Assist other departments wherever necessary and maintain good working relationships Comply with hotel security, fire regulations and all health and safety legislation What are we looking for? A Restaurant Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Management and/or supervisory Food and Beverage experience Able to meet financial targets Ability to comply with all Food and Beverage brand standards Ability to work under pressure Excellent grooming standards Willingness to develop team members and self Flexibility to respond to a range of different work situations It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Degree in relevant area Passion for delivering exceptional levels of guest service This vacancy is open to Zambian Nationals only. What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Hilton Garden Inn