Head Of Jumia Global

  • Jumia
  • Tunis, Tunisia
  • May 08, 2019
Full Time Warehouse & Logistics

Job Description

Head Of Jumia Global - Jumia (Full Time)

Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connectssellers with consumers, our logistics service, which enables the shipment anddelivery of packages from sellers to consumers, and our payment service, whichfacilitates transactions among participants active on our platform in selectedmarkets. Through our online platforms, consumers can access a wide range ofphysical and digital goods and services, fashion, electronics, beauty productsand also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6African regions, Jumia is led by top talented leaders offering a great mix of localand international talents and is backed by very high-profile shareholders.Jumia is committed to creating sustainable impact for Africa. Jumia offersunique opportunities in a vibrant and booming environment, creating new jobs,new skills, and empowering a new generation. We are looking for talented peoplewith a passion for Africa to join our team and embark on our exciting journey!

Main Duties & Responsibilities

We are currently looking for a Head of Jumia Global to manage and grow ourcross-border e-commerce business.

  • Achieve KPIs for Jumia Global in the country: Revenue, items sold, Gross margin, assortment, End to end lead-times
  • Work closely with logistic provider to ensure a top-notch supply chain between merchants in China and customers in the country
  • Work in improving customer experience: queue management, product & content quality, customer satisfaction, aftersales experience
  • Manage all stakeholders of Jumia Global for a flawless and best in class execution

Required Skills & Qualifications

  • Previous cross-border e-commerce operations experience
  • Ability to meet demanding targets
  • Ability to work independently and in a team
  • Strong drive and leadership
  • Impeccable communication skills (spoken and written)

We Offer

  • A unique experience in anentrepreneurial, yet structured environment
  • A unique opportunity of havingstrong impact in building the African ecommerce sector
  • The opportunity to become partof a highly professional and dynamic team
  • An unparalleled personal andprofessional growth as our longer-term objective is to train the nextgeneration of leaders