Operational Manager - Global Jumia (Full Time)

  • Jumia
  • Nairobi, Kenya
  • Jul 09, 2019
Full Time Warehouse & Logistics

Job Description

Operational Manager - Global Jumia (Full Time)

Jumia is Africa's leading internet company, with over 4,000 employees in 14 African countries. We have built winning businesses such as Jumia, Jumia Food, Jumia Travel, Jumia Pay and Jumia Services. It is led by talented leaders with a mix of local and international experience and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CDC.

Founded in 2012, Jumia's mission is to change people's lives through the internet. We do this by building marketplaces that save customers money and time and create opportunities for vendors, and our other partners. At Jumia Ecommerce, we are building the largest & most loved shopping destination for Africans.

Africa is home to the fastest growing economies in the world, offering huge opportunities in a vibrant and booming environment. This growth has enabled innovative businesses to flourish and this is where Jumia plays its role.

We are looking for talented people with a passion for building businesses and for Africa, to join our team and embark on this exciting journey!

What is This Job About

The Jumia Global Manager will be responsible for the overall management of logistics including coordination of full-order cycle, align metrics and resources to leverage volume for highest return. This position is a key contact to record and track quality, quantity, stock levels, delivery ti mes and transport cost while maintaining efficiency.

1 - Operational Manager Jumia Global

Main Responsibilities

Management of Cross Border Supply Chain for Kenya bound shipment

  • Create route to improve delivery fulfilment and customer promise for international order
  • Diversify logistic partnership for trade route
  • Test new international shipping solution to create most reliable and even faster supply

Develop Systems and Processes to improve fulfilment lead-time for Jumia global bound shipment

  • Constantly improving existing processes and finding means to better supply efficiency and metric

Rollout and Standardize reverse supply chain for international sellers

  • Streamline international seller inventory management

Enhancement of Customer Experience/Vendor Experience for Jumia Global

  • Constantly review SKU with poor review and quality
  • Manage vendor Payment and logistic recharge

Cost Optimization for International Freight and Local clearing

  • Negotiate international freight & local clearing cost with 100% reliability

Develop Streamlined Reports, dashboards and intermediate indicators

  • Create reports on Metric --> Detail--> Why format
  • Automate and make dashboards as real time as possible to show performance metric

Required Skills & Qualifications

  • 7+ Years of management experience in Supply Chain, Distribution and Logistics, preferably in e-commerce fulfillment.
  • Understanding of E-Commerce Direct-to-Consumer order fulfilment concepts
  • MBA or Master’s Deg ree in: Engineering, Operations, Logistics or related field
  • Exxperience of supply chain management and transportation concepts: forecasting, planning, optimization, logistics, delivery performance, carrier negotiation, inventory management, S&OP.
  • Experience of Six Sigma/ Lean analytical technique is a plus
  • Clear understanding of Transportation Logistics network management, Retail or Customer Service processes and priorities
  • Excellent creative thinking skills with emphasis on developing innovative solutions to solve complex problems that may not have one clear answer
We Offer
  • A unique experience in an entrepreneurial, yet structured environment
  • A unique opportunity of having strong impact in building the African ecommerce sector
  • The opportuni ty to become part of a highly professional and dynamic team
  • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders