Fleet Coordinator

  • Jumia
  • Lagos, Nigeria
  • Jul 11, 2019
Full Time Warehouse & Logistics

Job Description

Fleet Coordinator - Jumia Food (Full time)

Who we are

Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers.

Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery.

With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey!

We are currently looking for talented people with a passion for emerging markets and Africa to join our team and embark on our exciting journey.


As a Fleet Coordinator, you are responsible for liaising with the Field Managers, 3PLs, Finance Operations, and Head of Operations.

In particular you will;

  • Source for and train new riders (ensuring the necessary background checks are done)
  • Ensure riders have complete and accurate road/state documents
  • Manage relationships with Logistics Partners and Field Managers
  • Reconciliation of accounts, and collation of weekly riders’ performance reports
  • Set up random checks on POS terminals (liaising with Fin Ops)
  • Provide the necessary work tools such as POS terminals, shirts/jackets/raincoats when needed
  • Monitor riders’ performance via BI and Live Dashboard reports – assess the strengths of riders

Professional Skills & Qualifications

  • A bachelor's degree from an accrediated University.
  • At least 3-4 years experience in logistics and Fleet management.
  • Balanced analytical skills, including experience using all MS packages, such as Word, Excel, Power Point.
  • Conflict management and problem-solving skills.
  • Balanced organizational skills and keen attention to details.

We Offer

  • A unique experience in an entrepreneurial, yet structured environment.
  • The opportunity to become part of a highly professional and dynamic team working around the world.
  • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.