We are short-listing customer-oriented service representatives to work on-site for our clients across multiple business sectors in Abuja. The Customer Service Representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our clients' customers might face with accuracy and efficiency.
The best CSRs are genuinely excited to help customers. They are patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints.
The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Customer Service Responsibilities list:
Talente Personnel Consultants Ltd is a specialist Recruitment Agency based in Nigeria. We are a source of high quality contract and permanent jobs across Nigeria. We help jobseekers achieve goals. If you are looking for your next position, apply with us today and a consultant will be in touch with you sooner.