Ops Excellence Project Manager

  • Jumia
  • Cairo, Egypt
  • Sep 23, 2019
Full Time Management Consultancy

Job Description

Ops Excellence Project Manager - Jumia (Full Time) - Egypt

Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers.

Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey!

Main Responsibilities

  • Act as a main focal point between all operation teams
  • Define key areas of improvement for the interal operations processes and provide recommendations accordingly
  • Organize internal workshops for employees in the operations department to improve people capability
  • Manage the audit team and provide them with working instructions
  • Manage all correspondences with the central team
  • Handle inquires from operators regarding process implementation, as required
  • Translate SOPs into PMVs as required

Required Skills & Qualifications

  • 5+ years Experiance of Operations is required
  • Process oriented, well-organized with a high level ofattention to detail
  • Data oriented with strong analytical and conceptual skills
  • Communicate effectively with counterparts in Operations Department
  • Excellent team management skills
  • Dynamic and able to work in a fast paced environment
  • Good Knowledge of the Internal Processes in Juma
  • Good knowledge of Jumia systems (HMT, OMS, WMT)

We Offer

  • A unique experience in an entrepreneurial, yet structured environment
  • A unique opportunity of having strong impact in building the African ecommerce sector
  • The opportunity to become part of a highly professional and dynamic team
  • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders