Virtual Sales Account Manager - Leading Telecommunications Provider

  • Talksure (Pty) Ltd
  • Roodepoort, Gauteng, South Africa
  • May 22, 2020
Contract Sales

Job Description

Introduction

Purpose of the job:
To foster and develop long-term relationships with client base and drive sales. You should work to satisfy customer needs and requests, respond to their queries in a timely manner and aspire to deliver an overall positive customer experience. Achievement of Sales targets and customer satisfaction is key to your success in this role. Strong focus on acquisitions.

Specification

Responsibilities:
Target Achievement:
  • Achieve individual sales target for new business revenue
Cold calling:
  • Ability to acquire new client base
  • Ability to up-sell and cross -sell
  • Strong on focus on acquisitions
Customer Relationship management:
  • Responsible for developing relationships with the assigned customer base
  • Maintain and grow existing client base
  • Conduct customer account analysis
  • Maintain, build and service relationships on a regular basis
Query management:
  • Identify, address and resolve concerns / queries
  • Provide feedback to customers within 24hrs
Reporting:
  • Provide weekly pipeline report
  • Provide daily activity and sales report
  • Monthly Base report to be provided
Processes and Procedures:
  • Ensure all policies and procedures are adhered to
  • Ensure all interactions are captured on the relevant systems in the approved manner

Requirements

Requirements:
  • Matric / Senior Certificate or equivalent (Minimum)
  • Proficient in MS Office (All packages)
  • Clear ITC and No Criminal Record
  • 1-2 years' Experience as a Business to Business sales executive/account manager or similar position in the customer service or sales industries
  • 1-2 years' Experience as a Business hunter- Must be able to chase on new leads and sales
  • 1-2 years Telecommunications product and industry knowledge
  • Proven track record in the form of Commission and/or Awards, Accolades
Candidate Characteristics Required:
  • Strong Sales ability coupled with business acumen
  • Lead Chaser
  • Excellent presentation skills
  • Communication skills
  • Decision making skills
  • Excellent interpersonal skills
  • Time management skills
  • Ability to formulate, set and manage goals and objectives
  • Ability to cope with high pressure levels and manage stress effectively
  • Excellent telephone and email etiquette
•Strong relationship building, account planning and process competence skills
•Telecommunications product and industry knowledge
Salary Information:
Up to R18 000.00 Basic + commission
Contract type:
Fixed term flexi contract
Please note that if you meet the minimum requirements for the role we will be in contact with you, however should we not contact you by close of this advert please consider your application unsuccessful.

Application Deadline

May 29, 2020