2415 jobs found

POSITION SUMMARY To effectively drive the Perfect Order Cycle Approach to minimize all waste and complexities in the O2C flow. A DAY IN THE LIFE …  Demand Capture: - complete and resolve all demand capture failures within defined service level agreement  Order Filter: - contact customer or internal contact to resolve blocked orders within SLA - align material information with customer to be able to capture orders  Order Fulfilment: - Contact customer, when required, to propose mitigation actions due to Out of Stock risk and keep updated the Out of Stock Repository - Apply the mitigation agreed with customer if related to already existing orders or Request to Order Fulfilment to setup the mitigation action for future orders - Manage Stock Allocation issue that requires a customer contact - Manage Delivery Creation issue in collaboration with Order Filtering and/or ICC(Interface Centre of Competence) - Contact the customer and propose a resolution in case of Transportation issue related to Load Optimization, Carrier Selection, Appointment Scheduling and Delivery delay - Contact the customer and propose a resolution in case of Physical Logistics(Warehouse) issue related to Warehouse Capacity and/or Pick&Pack and loading issues  Billing: - Collaborates with billing in the resolution of billing issues that requires a contact with the customer  Returns and Refusals: -Be the principal contact for the customer for all returns and refusals -Capture and register Returns and Refusals requests through Customer Interaction -Analyze reasons for refusals and contact customers to propose mitigation actions for refusals -Assess Compliance of Returns Requests according to Market Return Policy Conditions and ensure all relevant documentation is in place for analysis of credit/debit value -Manage the execution of Refusals with Customers & Transport and receive and archive all relevant information of the case - Manage, monitor and coordinate of the destruction of goods - when needed with Physical logistics and 3rd party providers -Provide guidance and help with missing documentation -when needed- to Claims Management on the returns and refusals acceptance / non acceptance -Inform Sales about non accepted returns and request for their approval when needed - Market dependent  Provide 360 visibility on status of orders to customers and internal teams  Collaborate with relevant specialists (in COC and Market) to determine and better understand cause of master data and pricing exceptions that cause blocks or order failure - e.g. COC O2C Master Data Specialist and COC Pricing Analyst  Ensure regular monitoring of open orders as per steps and frequency defined in SOP Standard Operating Procedures and Standard Routines  Optimize orders where logistical efficiency is required such as attainment of logistics trade terms  Identifying, analyzing, and initiating the escalation process based on the escalation criteria.  Manage relationships with key stakeholders in the Market and CoC to ensure the quality and processes are meeting the business and system requirements.  Drive and encourage continuous improvement within the team moving to a more efficient exception management process meeting all internal and external KPI's  Participate in NCE operational review meetings and contribute to continuous improvement of demand capture process What will make you successful…  Strong business perspective understanding  Passion for working with customers, internally and externally  Analytic endowment  Shows a strong desire to develop trust and long term relationships  Proactiveness for service improvements and responsive to customer demands

POSITION SUMMARY To manage all type of customer requests and solve or assign to correct owner. This role is also responsible for telesales whilst developing relationships with customers. A DAY IN THE LIFE OF….  Capture telephone demand within the service level agreement to drive efficiency in demand capture process for inbound and outbound processes  Professional and timely handling of all customer enquiries related to payment and orders by utilizing the 360 visibility tool  Assign correct owners to customer request based on identified reasons  Recording of customer feedback from all areas of O2C processes  Capture Voice of Customer and external surveys to learn customer perception and expectation  Provide basic technical solution and document requests by customer What will make you successful…  1 to 2 years of Customer service in similar market environment  1 to 2 years in Sales Customer Administration or Call Centre or Direct Sales  Operational experience in logistic functions (optional)  Experience working in strong team environment and able to use problem solving skills.  Excellent written and oral communication skills.

POSITION SUMMARY Deliver services related to the implementation & sustenance of the GLOBE ISIT standards, IT Infrastructure, IT Security, Network and Telecommunication in the Market/Region. And ensure End user support covering all PC based solutions (Office365, Windows OS, Telephony Solutions etc.) A DAY IN THE LIFE OF…. Ensure 24-hour systems availability which includes but not limited to network connectivity, enterprise messaging, telephony, printers, workstations… • Provide 1st level of IT infrastructure support e.g. Servers, Workstation, Printers, Network, etc to improve, streamline and standardize GLOBE ISIT support processes. Diagnose system-related incidents and take corrective actions for the timely resolution; escalate to the 2nd Level support where required. Provide basic technical solution and document requests by customer Ensures compliance to GLOBE IT security policies, guidelines & ISMS controls Establish and test the local/market Disaster Recovery Plans for all sites periodically • Ensure adherence to the principles and practices of Nestle Continuous Excellence (NCE) e.g. LEAN - waste elimination approach, leading to the reduction of service time and process optimization across all layers of the organization Logging, tracking and Closing Service related tickets • Provide support to the initiatives related to IT Security Awareness within Market/Region What will make you successful… Good Application Support in Active Directory, Microsoft O365, Windws OS & Problem Solving / Incident Management. • Understanding of Nestle IT Standards and Procedures. • Hardware life-cycle management, (e.g., delivery, sustain, renovate, replacement) • Bachelor's degree in Computer Science At least 1 years’ experience in IT infrastructure, IT security, MS O365 & OS, Network & Telecommunication. Good English level

POSITION SUMMARY To efficiently manage the customer replenishment process focused on service delivery and consistent satisfaction achievement. A DAY IN THE LIFE OF…. o Drive service level and consequently customer satisfaction by consistently delivering high quality service meeting customers’ expectations and needs o Manage replenishment using information such as sales history, forecast and stock holding within the customer Distribution Centre/Store and Nestlé locations o Recognize and measure where possible, elements of replenishment from stock holding locations (Nestlé to Customer and Customer Distribution Centre to Store) o Optimize distribution costs by collaborating with Physical Logistics, Production and Transportation o Drive service level and consequently customer satisfaction by consistently delivering high quality service meeting customers’ expectations and needs o Manage replenishment using information such as sales history, forecast and stock holding within the customer Distribution Centre/Store and Nestlé locations o Recognize and measure where possible, elements of replenishment from stock holding locations (Nestlé to Customer and Customer Distribution Centre to Store) o Optimize distribution costs by collaborating with Physical Logistics, Production and Transportation o Participate in alignment meetings with DSP and Generating Demand o Participate in NCE operational review meetings and contribute to continuous improvement of the VMI/CMI process o In depth use of the VMI-CMI technical solution, including data maintenance and alignment with Nestlé and Customer systems What will make you successful…  Soft Skills on interaction, Flexibility and ability to cope with complexity in a multi-category Organisation.  Service & business improvement orientation  Two or more years of preferably operational experience in O2C in a similar market environment or trade structure.  Additionally, operational experience at market/business level, in the following areas is beneficial: o Working for or with a customer in a collaborative environment o Working in other Supply Chain functions such as Physical Logistics or Sales support o Experience in related business improvement projects

POSITION SUMMARY Delight target consumers and create engaging brand experiences when activating Nestle brands on ground (out-of-store), to support building strong brands and generate brand-building results A DAY IN THE LIFE …  Understand target consumers of each brand deeply, and where they are located in the consumer engagement funnel  Engage with consumers with the relevant concept when and where consumers are receptive, and activate brand big ideas by creating attractive and rewarding brand experience. While ensuring all brand communication are in line with company trusted image as leader in NHW  Contribute to develop and execute flawlessly strong activation plan aligned with brands business objectives  Ensure NHW communication strategy is embedded in brand activation  Contribute to bringing Nestle brand big idea to life in the mind of our consumers through on-ground activation, delight with products experience and ensure engagement concepts are in line with Nestle brand engagement strategy  Develop locally relevant tactical activation plan in line with regional strategic activation & brand engagement strategy and ensure continues update of country event calendar  Delight consumers with service experience, by supporting Nestle complaint handling SOP  Understand business impact of PFME and investment of brand to leverage on resources maximize ROI What will make you successful…  Excellent Arabic and English communication  Experience in working with cross functional team

POSITION SUMMARY Senior Management Job that has accountability for several departments / business units within the Sales area i.e. manages distributors field sales and key account management. Lead the sales team to deliver agreed objectives/Sales Plans by building the business relationship with customers/distributors to ensure the best Nestlé products commercialization, and maximize trade investment return. A DAY IN THE LIFE …  Drive RIG/OG and ensure target achievement as per DF by category  Monitor sales KPI’s, TTS, NTWC to ensure profitability  Ensure implementation of sales MBS  Practice and ensure implementation of nestle leadership & management principles  Build mutually beneficial relationship with customer /distributors  Provide strategic direction for R2M development by channel  Improve skills and competencies of sales staff nestle and distributors  Develop common sales vision , strategy & objectives  Shape sales strategy/tactics for the total market considering internal and external factors.  Set up needed system structure and budget to support change  Develop trade terms and condition by category  Develop short and long term plans to achieve goals  Set clear directions/priorities and clarify role and responsibilities  Generate new ideas or modify approaches to achieve business objectives  Develop high standard performance measures for direct and indirect sales  Ensure high standard of performance  Continuously evaluate sales resources and the allocation of them  Inspire teamwork, empower and encourage others to challenge the current performance to achieve better results  Provide guidance and leadership for all categories  Manage effectively across culture barriers  Ensure apply Nestlé’s best practices in the various sales areas profitability; field sales best practice, CCSD category channel sales development best practice and distributors What will make you successful…  Strong experience in Sales or marketing  Has successfully delivered on KPIs, especially top line business results  Demonstrated success in managing multi-category and cross-functional teams, creating a high performance culture.  Has coordination experience in NiM environment, and working in a matrix organization with the ability to influence others.  Practical experience and understanding of quality principles, HACCP, hygiene in the F&B industry.

A Director of Operations is responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets. What will I be doing? As Director of Operations, you will be responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets. Specifically, you will be responsible for performing the following tasks to the highest standards: Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects; customer service; refurbishment) Assist the development of meaningful, achievable hotel budgets and other short and long term hotel strategic goals Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded Respond to audits that are completed by the company to ensure continual improvement is achieved Plan, direct and coordinate the service delivery of all operational departments in order to meet and exceed guest expectations Comply and exceed hotel and company Service Standards Ensure that costs are controlled throughout the operational departments and results are analysed regularly to highlight problem areas and take appropriate action Manage and develop the Heads of Department to ensure career progression and effective succession planning within the hotel and company Seek and respond to Guest feedback in order to achieve positive outcomes and high levels of customer satisfaction Hold regular briefings and communication meetings with the HOD team What are we looking for? Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possesss the following qualifications, atattitude, behaviours, skills, and values that follow: - - A degree or diploma in Hotel Management or equivalent. - - Strong commercial acumen, preferably with experience in Food &Beverage or Rooms Management. - - Experience in managing budgets, revenue proposals and forecasting results. - Candidates should have an Internationalexperience preferably with Middle Eastern market exposure. - - In-depth knowledge of the hotel / leisure / service sector. - -Strong leadership skills to effectively manage and motivate the team to achieve high level of perform and exceed targets. - - Accountable and resilient. - - Ability to work under pressure. - - Knowledge of the hotel property management systems. - - Previous experience in the same or similar role with a proven track record. What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Hilton Hotels & Resorts

Introduction LAY COUNSELLOR POSITION: (EKURHULENI EAST) The Aurum Institute is offering a great opportunity to suitably qualified and experienced staff to contribute towards our mission to improve the health of people and communities through innovation in Global Health Research and Systems. We are focused on research, support and implementing integrated approaches to managing TB and HIV. The following positions have become available as part of the Health System Division projects. Specification PURPOSE OF THIS ROLE The Lay Counsellor is responsible for providing HIV/AIDS testing and counselling. The Lay Counsellor also renders psychosocial support counselling and continued adherence support for participants. TECHNICAL WORK RESPONSIBILITIES oHIV testing and counselling (Rapid and HIVSS). oCouples counselling oProvide a linkage from diagnosis to HIV care and treatment oProvide adherence counselling and patient education for: oInitiation and continued adherence support for patients on ART oPatients on medication for treatment of drug-sensitive TB and multi- drug resistant TB, TB prevention and contact tracing oPregnant and breastfeeding women oPaediatric and adolescent disclosure counselling oFacilitation of community-supported models of ART delivery oIdentification of process inadequacies and recommendations oImplement community-supported models of ART delivery oIdentification of process inadequacies and provide recommendations oDocument counselling sessions as per study worksheets oUtilise the specified counselling method (Next Step counselling) and recommend an effective counselling strategy in accordance with the relevant legislation and policies oInform line management of any suspicion of social/self-harm Requirements YOU MUST HAVE: oQualification/Professional Membership oGrade 12 oHIV/AIDS Counselling and Testing Certificate Advantageous oRelationship Counselling Certificate oTrauma Counselling Certificate oWork Proven Experience o2 years' HIV testing and counselling o2 years' HIV and TB community education and mobilisation oOther requirements oValid Driver's Licence oOwn Vehicle (Optional)

Introduction "Tharisa plc (Tharisa) is a European headquartered, integrated resource group. We are uniquely positioned incorporating mining, processing, beneficiation, marketing, sales and logistics." Tharisa Minerals Mine is situated near the town of Marikana in the North West Province, and is seeking to appoint a qualified candidate to the following position based at the mine. Specification Shovel Operator 500T, REF: SHOVOP 002 Internal/ External Role Context The Shovel Operator is responsible for clearing blasted rock material from the face and achieve set targets. Shovel Operator is expected to utilise the machine effectively for high productivity as well as appreciate the machine maintenance and optimum working parameters. Core Work Outputs: Execute daily approved plan and achieving daily production targets, Load to the required elevation using grade box, Scaling of the high walls, Ensure proper understanding of the required actions and orders, Apply recognised work and safety standards, Ensure that tasks are completed to required quality standards, Follow work instructions to set standards and procedures, Identify and implement control measures to safety related hazards and risks, Support operational team members when they require assistance, Ensure effective communication with team members. Requirements Minimum Requirements: Grade 12, Code 10 driver license for multi-skilling purpose, Must pass both medical examination and Dover test, Minimum of 1 year as a CAT 6050 Face Shovel Operator, Should have excellent command in English both verbally and written, Must be able to work shifts and holidays applicable, and 1-year mining experience in Open Cast Mining will be an advantageous.

Introduction The jobholder is responsible for marketing and sales of agricultural related products as well as the point of sale administration thereof as well as constant interaction with clients and completing trade administration. Specification Grade 12 Very good communication skills Knowledge of general farming related requisites Proven administrative skills General computer skills related to point of sale systems Knowledge and experience in trade administration Bilingual (Afrikaans/English Communication skills Negotiation skills Computer literate Accuracy with numbers

Introduction This role will be responsible for providing a friendly, courteous and professional service experience to customers that promotes the Bayport brand. Specification KEY PERFORMANCE AREAS (KPAS)/ KEY RESPONSIBILITIES: STRATEGIC INITIATIVES *Implement and support sales strategic initiatives as outlined by the business. *Provide strategic support to the branch operational management. OPERATIONAL *Welcome and greet walk-in customers when they arrive at the branch. *Identify customer needs and provide excellent information of the Bayport product basket. *Explain the relevant processes to the client and establish if they qualify to proceed with the process at that point in time. *Welcome and attend to client queries & direct clients to relevant desk for service required *Management of client waiting area / queue management. *Provide excellent client service and build sustainable relationships that enhance the Bayport brand. *Ensure effective management of all costs within your control (telephone and data). *Assist with ensuring that all fraud related cases are reported to forensics. *Request required documents from clients and scan them for verification *Oversee and assist to ensure cleanliness of the branch. *Assists to create and maintain health and safety working environment for clients and employees by ensuring that the branch is compliant with health and safety regulations and company policies. *Complete and maintain updated attendance, complains & complements registers. *Assist with marketing initiative i.e. making appointments, assist with referrals. *Identify training gaps within the branch staff to ensure superior client service. *Perform any additional admin duties/activities assigned by management from time to time. STAKEHOLDER ENGAGEMENT *Schedule monthly sessions with staff for information sharing including complains/complements for training purposes. *Provide regular reports to management for decision making. TECHNICAL COMPETENCIES: Fraud Management Demonstrates the ability to identify and manage fraud as it pertains to the relevant industries. Industry Specific Knowledge (i.e. banking, insurance) Demonstrates the business acumen required to function successfully within the industry, specific to the role filled. Client Service Delivers a positive client service experience. Client Focus Demonstrate the skills to review and assess a customer's relationship and experience associated with the company's pre-sale, mid-sale and post-sale product/service interaction and quality. Products & Services (specific to product) Demonstrates an in-depth knowledge of the organization specific services and products. Discourses clearly and easily on all products. Problem Solving Demonstrate the ability to identify problems and/or opportunities and responding to them with insight and creativity. Examining the possible solutions and making informed choices based on the best and most relevant information and resources available. Use of Specific Operational IT Systems Demonstrates the successful use of internal proprietary systems that enable business operations Client Interaction, Handling & Education (telephonic & face to face) Demonstrates the ability to telephonically deal with clients and handle the diverse spectrum of client interactions effectively. In addition, is able to deal with a variety of client types and moods. Computer Literacy Demonstrate the required knowledge and skills associated with operating a Personal Computer. Language proficiency: English Communicates clearly and concisely in English. This includes both the verbal and written mediums. Language proficiency: Local Communicates clearly and concisely in any additional required language. This includes both the verbal and written mediums. Client Retention The ability to interact with a client to successfully enable the retention of said client. Behavioural Competencies Brand Building Demonstrate the capability to enhance the company's brand value either directly through daily behaviour that directly promotes the brand. Living the brand. Credit & Credit Policy Demonstrate an ability to implement all credit evaluations and process against the guidelines housed within the credit policy. Have the required skills and knowledge in terms of Credit as a discipline. Culture advocate Demonstrate the ability to unpack the company's desired culture in a specific direction. The ability to live and sell the desired culture through day-to-day activities and behaviour. Knowledge of People A comprehension of people behaviour as it relates to the workplace. This could be linked to staff and colleagues as well as customers. Needs Assessment Demonstrate the ability to conduct a customer needs assessment. Demonstrate the capacity to collect and assess information provided by the customer. This will be done through probing and leading the conversation with the customer and most importantly listening to the needs, or implied needs that the customer expresses. Professionalism & Toolkit The ability to be professional at all times. As a representative of Bayport to ensure that the brand is at all times promoted through the individual's attitude, mannerism and dress. Requirements MINIMUM QUALIFICATIONS Matric and / or NQF level 4 qualification DESIRED REQUIREMENTS Banking Level 4 qualification would be an added advantage MINIMUM REQUIREMENTS 1-2 years experience in customer services environment Computer literate (excel, word, email programs) DESIRED REQUIREMENTS Direct marketing experience an advantage

Introduction PASA is the payment system management body recognised by the South African Reserve Bank (SARB), in terms of the National Payment System Act of 1998, to organise, manage and regulate the participation of its members in the payment system. The purpose of this role is to ensure the effective administration of the end-to-end monitoring and exit processes in the debit order business in PASA. The IT Service Desk is the central point of contact for all IT related incidents and service requests. The role of the Desktop Support Technician is to provide second line support for all staff. The desktop Support Technician is responsible for resolving support requests as well as meeting Staff satisfaction and continuous service delivery demands. Specification Education and Experience Required: Good general level of education with English Language and Mathematics; A+ and N+; Experience with HP Switches and Fortigate Firewalls; Previous experience of working in an IT support role; Working knowledge of Microsoft Windows and MAC client operating systems as well as various software packages including Microsoft Office and Adobe Creative Suite; Experience within a customer service role; and 2 years' work experience. Knowledge & Skills: Microsoft Systems (Windows 10, Server 2016); HyperV; Understanding of Filesite; SAS Storage; MCSE; Microsoft Exchange; MS SQL; Information Security; Excellent organisational skills; Ability to communicate effectively with a wide variety of people in a professional manner, face to face, on the telephone and in writing; Has an understanding on how a Boardroom Facility operates; Ability to demonstrate practical troubleshooting and problem analysis techniques; Good attention to detail and ability to show initiative; Ability to plan and priorities work load without supervision; Ability to priorities, manage and perform under pressure; Excellent knowledge of Customer Service best practice; and Willing to work flexibly and with enthusiasm. Requirements Core Accountabilities To diagnose and resolve software and hardware incidents including operating systems and across a range of software applications To assist all our users with any logged IT and Facility related incidents when called upon. To take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the User as soon as possible escalating incidents when needed to the IT Manager To accurately record, update and document requests using the Service desk system. The install and configure new equipment. To resolve IT incidents and upgrade different types of software and hardware. Maintain excellent verbal communication skills with the ability to communicate effectively with technical and non- technical colleagues at all levels in the organization. To maintain a first class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner. •To be a highly motivated team player with the skills and ability to manage changing priorities. •To create, maintain and publish relevant support documentation in order to assist all staff in the quick resolution of their incidents and service requests and enable users to become more self-sufficient. •Exhibit a flexible approach to working on a Priority basis and provide necessary cover where needed. •Be willing to attend training as necessary to keep up to date with the latest technology and internal system processes. •To work within the relevant legislation, policies and procedures. •To participate in the Annual Performance Development Review Process. •To actively support equality and diversity policies of PASA. •Working within the OSHA Act, the post holder has a legal duty to take reasonable care for Health and Safety both for themselves and others who may be affected by their actions. They are also required to undertake Health and Safety training commensurate with the level required by the post and to take part in risk assessment procedures and the implementation of agreed recommended work practices within the area. •Undertaking other duties not specifically stated which from time to time are necessary without altering the nature or level of responsibility

Introduction IsoMetrix is a fast-growing, international software company playing a leading role in software solutions for Governance, Risk and Compliance. We are a very ambitious Software Development team who want to achieve A LOT, but we are also getting impatient. There is so much awesome software we want to build and have on our RoadMap, and we would like to get through it quicker. That is why we are looking for a highly skilled and talented Developer who is constantly tinkering and experimenting, trying to improve their skills. The IsoMetrix DNA encompasses the following core values and behaviours: Own It! Do the right thing Embrace Ideas Win together Think Beyond Specification Main purpose of job: You will be constantly challenged while developing new features and maintaining on our web based IsoMetrix Software Solution Core and its ecosystem, which essentially builds software, for our GRC experts, to build our Software Products. We use Azure DevOps and Git as our repo, we also use Azure's automated CI/CD tools for our deployments. Primary Programming Languages used: -C# -JavaScript -ASP.NET -HTML -CSS Requirements Minimum qualification and experience: BSc Computer Science or relevant qualification. Minimum 6 years of experience in Web Development. Minimum 3 years C# and ASP.Net Development. Additional Education/ Experience Understand client-server architecture specifically the web stack. Understanding of N-Tier and MVC systems. Ability to follow technical specifications and create technical specifications when necessary. Microsoft Certification. Good understanding of different development methodologies. Experience with CI/CD beneficial. Personal attributes: Strong communication and time management skills. Positive attitude, team player and hard worker. Someone who is willing to learn and stay calm under pressure.

Introduction Educor is the largest private education supplier in Southern Africa., managing 10 educational brands across its more than 60 campuses and sites in South Africa and internationally. As a Group we possess a rich heritage with brands that have been in existence for many years. Since our inception in 2008, Educor has evolved into an education giant offering face-to-face, distance and online learning. Our face to face brands include Damelin, CityVarsity, ICESA and Central Technical College. Distance brands include INTEC College, Damelin Correspondence College (DCC) and our higher-education distance brand, Lyceum. Specification PRIMARY PURPOSE OF THE JOB: Involved in high quality teaching and research activities for the department to which he or she is assigned, particularly in the overarching delivery and development of assigned subject. Lecturing activities are held to the guidelines as set out by the assessment handbook, quality control council standards and teaching and learning guide of the institution (including updates and amendments). The post holder will also participate in wider activities undertaken by CityVarsity. KEY PERFORMANCE AREAS: Content development Teaching and learning Setting, moderation and marking of assessments Research Other Requirements JOB REQUIREMENTS: Bachelor of Arts(Hons)- Specialising in New Media Development (Web Development) Five years Creative Media Industry and/or three years Creative Media School lecturing experience. Possess specialist knowledge in the discipline to develop teaching and/or research programmes and the provision of learning support. Specialisation in Coding for web development Team player who is flexible/adaptable Strong leadership qualities, passionate about education and student development Time management skills - ability to follow and meet institutional and departmental deadlines. Organisational and administrative skills Strong communication skills Ability to assist remotely Technical skills required by the module assigned Active participant in own professional development including awareness of requirements set out by quality councils, institutional standards and policies. Involvement in professional, national and international bodies/boards that are related to his/her discipline expertise. Specialised skills in the following applications are mandatory: oHTML5 oCSS3 oJavaScript, ojQuery ojSON-LD, Ajax, SEO, PHP, MySQL, oWordPress oUI & UX Design oDOM Manipulation

Introduction Suidwes is a leading agricultural company with its Central Office situated in Leeudoringstad, North West Province. We have been supplying agricultural products and services for more than 110 years to customers in the North West, Free State, Mpumalanga, Gauteng, and Western Cape provinces. Specification Stock Control. Grading of grain. Setting of grinding equipment. Extraction tests. Quality assessments. Moisture control. Maintenance of equipment. Requirements Grade 12. Previous milling experience will be advantageous. Computer literate. Valid driver's license. Own transport. Willingness to work shifts.

Introduction IsoMetrix is a fast-growing, international software company playing a leading role in software solutions for Governance, Risk and Compliance. We are looking for an intermediate a QA Manager with suitable qualifications and experience to join our Software development team. The IsoMetrix DNA encompasses the following core values and behaviours: Own It! Do the right thing Embrace Ideas Win together Think Beyond Specification Main purpose of Job: Responsible for managing a team of test specialist, QA Systems and QA processes. Establishing QA test strategy for Metrix. Primary responsibilities: Oversee all software testing as well as conducting software testing. Managing test plans Research different testing methodologies and software to improve on current processes. Managing quality and delivery of QA testers Defect Management and reporting Resource planning Requirements Minimum qualification and experience: BSC Computer Science or relevant qualification ISTQB Foundation Certificate ISTQB Advanced test Manager Minimum work experience: 5 -7 Years experience in software testing Minimum 2 Years experience in management role Experience / training that would be an advantage: Testing Methodologies. Good knowledge of (STLC) Software testing life cycle. Exposure to the software development lifecycle (SDLC), business and process modelling Good understanding of broad business processes and principles. Experience with test management system e.g. Test Director, ALM 11 etc. Experience with any bug tracking and software release tracking systems an advantage. Personal Abilities Excellent documentation skills. Team player. Extra mile attitude. Self-driven. Self-motivated. •Must be able to work under pressure and meet deadlines

Introduction IsoMetrix is a fast-growing, international software company playing a leading role in software solutions for Governance, Risk and Compliance. We are looking for an intermediate SQL Developer suitable qualifications and experience to join our Software development team. The IsoMetrix DNA encompasses the following core values and behaviours: Own It! Do the right thing Embrace Ideas Win together Think Beyond Specification Main purpose of Job: Developing and/or maintaining in house applications in SQL server. Primary responsibilities: Database design & implementation. TSQL coding & debugging. Performance tuning & optimisation. Administration of SQL Server. Requirements Minimum qualification and experience: BSc Computer Science or relevant qualification 5 years' experience in Microsoft SQL Server Advanced TSQL Administration knowledge of Microsoft SQL Server (versions higher than 2000) Experience / training that would be an advantage: JavaScript, JQuery, AJAX, JSON, etc. XML Technologies (XML, XSLT, XSD, SOAP, HTML). Understanding of N-Tier systems: Presentation, application and database layers that form large systems. Ability to follow functional & technical specifications and create technical specifications when necessary. Microsoft Certification. Additional requirements: Understanding of AGILE and SCRUM methodologies.

About Andela: Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About the Role Andela’s Partner Engineering department is charged with delivering high value and quality software engineering services for our Clients (we call them Partners). Our core delivery model is embedded teams­­­ of software engineers who are remote and distributed. As such, you’ll need to be an expert in enabling talented people to deliver their best, providing the support and quality control needed to help them through challenges, and developing the processes, protocols and procedures necessary to scale with our Partners. We are seeking a seasoned Technology and Engineering Services leader who is passionate about building the next generation of technology leaders in Africa and who knows what it takes to lead Engineering teams to successfully deliver for Partners. As Director, you are a member of the Partner Engineering management team responsible for executing the strategies and goals for the department. You will shape how we leverage new and emerging programming languages, frameworks, cloud infrastructure, and scalable architecture to deliver world class technology for our partners. Although you interface with every aspect of Andela, your core stakeholders are Andela’s Partners, Engineering Talent and our Customer Success teams, and so you’re simultaneously the voice of each to various stakeholders. You are constantly asking yourself : How do I better ensure that Andela’s Partners are wowed with the quality, engagement and productivity of their Andela Engineering teams? How do I better ensure that Andela’s Engineering teams are prepared, supported, and continue to grow as they deliver for our Partners? You are eager for the challenge of delivering and growing an exceptional engineering service organization. You know how to think – and act – big, while holding a strong moral compass in everything you do. Key Responsibilities Meet or exceed quarterly net churn and expansion targets through delivery leadership, oversight for assigned remote and distributed teams delivering software engineering services for our partners. Engage directly with designated partners to drive delivery and excellence including how we supplement/evolve systems, processes and capabilities as needed. Design and enforce best practices for how your team builds trusted relationships and influence decision makers on matters related to our partners engineering roadmaps. Manage your team’s engineering delivery objectives, priorities, trade offs, risks and escalations working closely with Partner Engineering Leaders alongside Customer Success and Account Management counterparts. Identify opportunities to leverage new and emerging engineering delivery capabilities to drive improved value, quality and speed for our teams. Lead OKR and career planning objectives for your direct reports and their teams, ensuring compliance of check-ins and performance reviews are met. Provide actionable feedback to Andela’s leadership team on all aspects of the organization for continuous scale and improvement. Qualifications Four ­year degree in Engineering, Computer Science or a related field from an accredited university. Over 10 years experience leading remote Engineering delivery teams in software development, technology consulting and/or software product management Proven ability to manage and grow high-performing engineering teams. Excellent communication (written and oral) and interpersonal skills. Excellent leadership and management skills and can work creatively and analytically in a problem-solving environment. A deep commitment to Andela’s mission . Willingness to travel periodically between Andela’s centers and our Partners’s offices. Benefits & Compensation Full-time compensation Full medical coverage Lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. At Andela, we outcompete through diversity. We know that our strengths lies in the multiplicity of talents, perspectives, backgrounds & orientations resident in our community and we take pride in that. Andela is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices. Andela provides equal employment opportunities and workplace to all employees and applicants without regard to factors including but not limited to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy (including breastfeeding), genetic information, HIV/AIDS or any other medical status, family or parental status, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. This commitment applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Our policies expressly prohibit any form of harassment and/or discrimination as stated above. Andela is home for all, come as you are.

Vendor Promise Manager - Jumia (Full Time) Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey! Main Responsibilities Ensure execution of 21 day delayed item reconciliation Ensure execution of 21 day RTV attempt promise of course Proactive hub audits Proactive VIBES exemption routines Proactive analysis of Vendors with low success rate Participation in Focus groups Reviewing vendor communication with VRM team from time to time Act as a gatekeeper for CXP , JS & commercial initiatives that might have unprecedented impact on vendor experience Responsible for Vendor experience and all topics related to it: Vendor NPS, VSAT, VIR, E2E monitoring and Vendor operations Lead & Implement VXP projects in the country : RTV, Drop-off experience, Lost management, Vendor payments, Vendor journey Own VNPS related KPIs Set up VNPS committee on similar lines of Customer NPS committee Required Skills and Qualifications: Understanding of processes and technology to enhance vendor experience Project management skills and be able to derive results from data analysis Demonstrated rigor and drive Process oriented and analytical Handled teams of minimum 2-4 employees Experience in Business Intelligence is a plus Proven abilities of: Problem solving skills SLA and queue management Structured analysis skills Attention to Details Influencing Skills Time Management Crisis Management We offer : A unique experience in an entrepreneurial, yet structured environment The opportunity to become part of a highly professional and dynamic team working around the world An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures Apply for this job Link to this job Share this job Location Egypt Department Operations Job Title Vendor Promise Manager - Jumia (Full Time) City Cairo Country Egypt

An Executive Chef will build a reputation for the hotel by maintaining a talented and creative kitchen brigade, offering an innovation menu, and promising an exceptional culinary experience. What will I be doing? As Executive Chef, you are fully responsible for developing the reputation of the hotel through the production of excellent quality food throughout the hotel, and the development of a high quality kitchen brigade. An Executive Chef will oversee the operational management of the kitchen and Team Members. Specifically, an Executive Chef will perform the following tasks to the highest standards: Lead of the kitchen brigade and ensure ongoing development of Team Members Identify an effective approach to succession planning Create menus that meet and exceed customers' needs and conform to brand standards Ensure the consistent production of high quality food through all hotel food outlets Develop positive customer relations through proactive interaction with Guests, Team Members, contractors, and suppliers Resolve, promptly and completely, any issues that may arise in the kitchen or related areas among Guests and Team Members Manage department operations, including budgeting, forecasting, resource planning, and waste management Manage all aspects of the kitchen including operational, quality and administrative functions Actively seek verbal feedback from customers on a regular basis and respond to all guest queries in a timely and efficient manner Ensuring adequate resources are available according to business needs Manage the provision of food to Food and Beverage outlets and taking action where necessary to ensure compliance with current legislation Control costs without compromising standards, improving gross profit margins and other departmental and financial targets Ensure team members have an up-to-date knowledge of menu items, special promotions, functions and events Maintain good communication and work relationships in all hotel areas Ensure that staffing levels are maintained to cover business demands Ensure monthly communication meetings are conducted and post-meeting minutes generated Manage staff performance issues in compliance with company policies and procedures Recruit, manage, train and develop the kitchen team Comply with hotel security, fire regulations and all health and safety and food safety legislation Ensure maintenance, hygiene and hazard issues are dealt with in a timely manner Manage financial performance of the department so all planning is in line with hotel objectives Manage food control systems are adhered to them so margins are on target in a pro-active way Regular review of all menus with Food and Beverage manager to confirm offerings are in line with market trends Be environmentally aware Ensure food wastage program is adhered to so that margins are on target Responsible for ensuring that the monthly working schedules are made and maintained in accordance with local legislation What are we looking for? An Executive Chef serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous, relevant experience as an Executive Chef or a high-performing Sous Chef in a first class property, required Excellent leadership skills A creative approach to the production of high quality food A business focused approach to managing a hotel kitchen Excellent communication skills Ability to build relationships, internal and external, to the hotel and the Company Excellent planning and organizational skills Ability to multi-task and meet deadlines A current, valid, and relevant trade qualification (proof may be required) It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: A certification in management Proficiency with computers and computer programs, including Microsoft Word, Excel and Outlook What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Hilton Hotels & Resorts