Talent Acquisition Sourcer - Middle East and Africa We are transforming HR for the people, the business, the function Nestlé Bryanston, Virtual location (within the Middle East and Africa region Nestlé offices) Undefined period of time, 100% Start date: April 2019 Deadline for Applications: 01 March, 2019 In the context of our HR Transformation, we are strengthening our Talent function and are creating regional Centers of Competence (CoC) which will deliver a high quality Talent portfolio of services to Markets, from Talent acquisition, Talent planning, Leadership and team development, to Learning and capability building. We are looking for a Talent Acquisition Sourcer for the CoC for Middle East and Africa based in Dubai, United Arab Emirater, However the resource can be based in our JHB Nestle Head office. Reporting to the regional Integrated Talent Management Manager within the Integrated Talent Management organization, you will identify and engage with the best talent for Nestlé . You will take ownership for attracting top talents to our talent pools and build and maintain the talent pipelines, working closely and effectively with Nestlé Regional Recruiters and Recruitment Marketing Managers, and collaborate globally across the Talent Sourcing expert’s network. You will be the trusted advisor to Nestlé in the Market ( NiM) Recruiters, HR Business Partners and hiring managers, and within the aligned function(s) and/or business(es). A day in the life of a Talent Acquisition Sourcer… Relationship management is at the heart of this role. Meeting with stakeholders to discuss their business needs, being able to update them on pipelines and advising them on how best to secure their talent is something that you’ll do daily As well as speaking to the business, naturally you will spend a lot of your time talking to candidates. Calling talent, building long term relationships with people who you want to keep warm for future needs, and helping to assess things like cultural fit and suitability for the role will be things that are a core part of your working week To succeed in this role, you need to be curious and always have your eyes open. Industry news, relevant groups, and networking across the business will all enable you to be a trusted advisor. By building these talent insights, you are the go to expert for the hiring needs of the hiring managers and recruiters you work with. Key responsibilities Build talent pipelines for hard-to-find skills, niche and high demand roles where a focused proactive sourcing strategy is defined Deliver against short term demand and anticipated demand, identifying prospective candidates by researching and engaging with talent, effectively utilizing digital and social media channels Engage talent and convert passive or non-job seekers into active candidates as part of our Global Talent Communities for current or future vacancies Tailor the approach to prospective candidates to meet the needs of each specific position by adapting key messages and information Partner with above market CoC talent teams to ensure the delivery of key talent solutions and to align talent pipelines internally and externally Capture and share key market intelligence, and provide market insights to business, HR Business Partners, NiM Recruiters, Talent Sourcing Manager and Regional TA Head Education and experience Experience in Sourcing Talent for international companies, preferably in FMCG or recruitment agency Use of recruiting sourcing tools and practices to identify prospective candidates (e.g. Linkedin Recruiter license, Boolean search, Applicant Tracking System - ATS, or CRM data mining, Job board resume/CV databases) Experience of interpreting data to make it usable and relevant Experience of influencing and persuading Experience of pre-screening and assessment Understanding of the region is critical Fluent in English, with French or Arabic being highly advantageous Show us that you have the capability to identify relevant skills and cultural fit. You also demonstrate strong aptitudes in using social media for attracting, sourcing, and engaging with current and future talents. Do you think you have the profile we are looking for? Then apply in English at . Nestlé is the world’s largest food and beverage company. It is present in 189 countries around the world, and its 323,000 employees are committed to Nestlé’s purpose of enhancing quality of life and contributing to a healthier future. Nestlé offers a wide portfolio of products and services for people and their pets throughout their lives. Its more than 2000 brands range from global icons like Nescafé or Nespresso to local favorites. Company performance is driven by its Nutrition, Health and Wellness strategy. Nestlé is based in the Swiss town of Vevey where it was founded more than 150 years ago. We offer an attractive and dynamic international working environment with constant opportunities for development, reflecting our conviction that people are our most important asset. Learn more about our Group and reasons to join us on .
Feb 15, 2019
Full Time
Talent Acquisition Sourcer - Middle East and Africa We are transforming HR for the people, the business, the function Nestlé Bryanston, Virtual location (within the Middle East and Africa region Nestlé offices) Undefined period of time, 100% Start date: April 2019 Deadline for Applications: 01 March, 2019 In the context of our HR Transformation, we are strengthening our Talent function and are creating regional Centers of Competence (CoC) which will deliver a high quality Talent portfolio of services to Markets, from Talent acquisition, Talent planning, Leadership and team development, to Learning and capability building. We are looking for a Talent Acquisition Sourcer for the CoC for Middle East and Africa based in Dubai, United Arab Emirater, However the resource can be based in our JHB Nestle Head office. Reporting to the regional Integrated Talent Management Manager within the Integrated Talent Management organization, you will identify and engage with the best talent for Nestlé . You will take ownership for attracting top talents to our talent pools and build and maintain the talent pipelines, working closely and effectively with Nestlé Regional Recruiters and Recruitment Marketing Managers, and collaborate globally across the Talent Sourcing expert’s network. You will be the trusted advisor to Nestlé in the Market ( NiM) Recruiters, HR Business Partners and hiring managers, and within the aligned function(s) and/or business(es). A day in the life of a Talent Acquisition Sourcer… Relationship management is at the heart of this role. Meeting with stakeholders to discuss their business needs, being able to update them on pipelines and advising them on how best to secure their talent is something that you’ll do daily As well as speaking to the business, naturally you will spend a lot of your time talking to candidates. Calling talent, building long term relationships with people who you want to keep warm for future needs, and helping to assess things like cultural fit and suitability for the role will be things that are a core part of your working week To succeed in this role, you need to be curious and always have your eyes open. Industry news, relevant groups, and networking across the business will all enable you to be a trusted advisor. By building these talent insights, you are the go to expert for the hiring needs of the hiring managers and recruiters you work with. Key responsibilities Build talent pipelines for hard-to-find skills, niche and high demand roles where a focused proactive sourcing strategy is defined Deliver against short term demand and anticipated demand, identifying prospective candidates by researching and engaging with talent, effectively utilizing digital and social media channels Engage talent and convert passive or non-job seekers into active candidates as part of our Global Talent Communities for current or future vacancies Tailor the approach to prospective candidates to meet the needs of each specific position by adapting key messages and information Partner with above market CoC talent teams to ensure the delivery of key talent solutions and to align talent pipelines internally and externally Capture and share key market intelligence, and provide market insights to business, HR Business Partners, NiM Recruiters, Talent Sourcing Manager and Regional TA Head Education and experience Experience in Sourcing Talent for international companies, preferably in FMCG or recruitment agency Use of recruiting sourcing tools and practices to identify prospective candidates (e.g. Linkedin Recruiter license, Boolean search, Applicant Tracking System - ATS, or CRM data mining, Job board resume/CV databases) Experience of interpreting data to make it usable and relevant Experience of influencing and persuading Experience of pre-screening and assessment Understanding of the region is critical Fluent in English, with French or Arabic being highly advantageous Show us that you have the capability to identify relevant skills and cultural fit. You also demonstrate strong aptitudes in using social media for attracting, sourcing, and engaging with current and future talents. Do you think you have the profile we are looking for? Then apply in English at . Nestlé is the world’s largest food and beverage company. It is present in 189 countries around the world, and its 323,000 employees are committed to Nestlé’s purpose of enhancing quality of life and contributing to a healthier future. Nestlé offers a wide portfolio of products and services for people and their pets throughout their lives. Its more than 2000 brands range from global icons like Nescafé or Nespresso to local favorites. Company performance is driven by its Nutrition, Health and Wellness strategy. Nestlé is based in the Swiss town of Vevey where it was founded more than 150 years ago. We offer an attractive and dynamic international working environment with constant opportunities for development, reflecting our conviction that people are our most important asset. Learn more about our Group and reasons to join us on .
Transaction Capital Recoveries
Hyde Park, Gauteng, South Africa
Introduction You are the future! We would love to be part your career path through our robust development programme Be part of Transaction Capital Risk Services, an industry leader in the financial sector. We leverage technology, data and analytics to drive profitable growth. Specification Behavioural Competencies: Deadline driven Attention to detail Communication skills (both verbal and written) Resilience Interpersonal skills Leadership skills Requirements Required Minimum Education / Training BComm / Entrepreneurship degree. Solid financial acumen MS (Office / Excel/ Word Literacy) Keen to build a career in financial services sales. Must have a car and licence.
Feb 15, 2019
Contract
Introduction You are the future! We would love to be part your career path through our robust development programme Be part of Transaction Capital Risk Services, an industry leader in the financial sector. We leverage technology, data and analytics to drive profitable growth. Specification Behavioural Competencies: Deadline driven Attention to detail Communication skills (both verbal and written) Resilience Interpersonal skills Leadership skills Requirements Required Minimum Education / Training BComm / Entrepreneurship degree. Solid financial acumen MS (Office / Excel/ Word Literacy) Keen to build a career in financial services sales. Must have a car and licence.
Risk Benefit Solutions (RBS)
Cape Town, Western Cape, South Africa
Introduction To provide stakeholders (e.g. clients, account executives) with effective and efficient Personal Lines and Commercial Lines claims advice and administration according to the required standards and procedures in support of the business strategy. Specification Financial: Ensure appropriate minimisation of claims and claims expenses Ensure and contribute to minimisation of general expenses Client: Ensure that all stakeholder (e.g. clients, AE's, insurers) communication is accurate, timeous, professional and relevant Build and maintain mutually beneficial relationships with internal (e.g. account executives) and external (e.g. clients) stakeholders Keep client informed regarding to progression of the claim Ensure and contribute to achieving the required client satisfaction targets Business processes: Adhere to company quality standards and broader regulatory frameworks wrt the following processes (but not limited to): oClaims Administration Receive claims notification, and send and obtain any relevant forms or documents as may be required Administer complete claims process according to defined claims procedures until claims are settled Appoint assessor or loss adjustor Apply policy terms and conditions Keep internal system and records up to date at all times Keep relevant internal stakeholders up to date on the progress of registered claims Make assessment of claims validity and estimate value and administer mandated claims Forward claims in excess of mandate to insurer Obtain quotes for services Arrange approval and payment for claims costs in line with claims and cover Act as intermediary between insurer and client and timeously relay communication, requests and documentation Follow the recoveries process, diarise follow-ups and keep clients informed Ensure productivity targets are met Contribute towards and ensure continuous improvement in own and team performance Adhere to company mandates Participate and contribute in ad hoc projects Report any suspected fraud, misrepresentation and/or dishonesty Keep accurate record of own activities Learning and growth: Live the RBS values by committing to the organisational values Ensure continuous self-development Share information and knowledge with the team Requirements Matric or equivalent RE 5 FAIS appropriate qualification/credits Computer literate CIMS system experience - advantageous Excellent communication skills (verbal & written) At least 3 years claims experience (Personal Lines and Commercial)
Feb 15, 2019
Permanent
Introduction To provide stakeholders (e.g. clients, account executives) with effective and efficient Personal Lines and Commercial Lines claims advice and administration according to the required standards and procedures in support of the business strategy. Specification Financial: Ensure appropriate minimisation of claims and claims expenses Ensure and contribute to minimisation of general expenses Client: Ensure that all stakeholder (e.g. clients, AE's, insurers) communication is accurate, timeous, professional and relevant Build and maintain mutually beneficial relationships with internal (e.g. account executives) and external (e.g. clients) stakeholders Keep client informed regarding to progression of the claim Ensure and contribute to achieving the required client satisfaction targets Business processes: Adhere to company quality standards and broader regulatory frameworks wrt the following processes (but not limited to): oClaims Administration Receive claims notification, and send and obtain any relevant forms or documents as may be required Administer complete claims process according to defined claims procedures until claims are settled Appoint assessor or loss adjustor Apply policy terms and conditions Keep internal system and records up to date at all times Keep relevant internal stakeholders up to date on the progress of registered claims Make assessment of claims validity and estimate value and administer mandated claims Forward claims in excess of mandate to insurer Obtain quotes for services Arrange approval and payment for claims costs in line with claims and cover Act as intermediary between insurer and client and timeously relay communication, requests and documentation Follow the recoveries process, diarise follow-ups and keep clients informed Ensure productivity targets are met Contribute towards and ensure continuous improvement in own and team performance Adhere to company mandates Participate and contribute in ad hoc projects Report any suspected fraud, misrepresentation and/or dishonesty Keep accurate record of own activities Learning and growth: Live the RBS values by committing to the organisational values Ensure continuous self-development Share information and knowledge with the team Requirements Matric or equivalent RE 5 FAIS appropriate qualification/credits Computer literate CIMS system experience - advantageous Excellent communication skills (verbal & written) At least 3 years claims experience (Personal Lines and Commercial)
Risk Benefit Solutions (RBS)
Bedfordview, Gauteng, South Africa
Introduction RBS is one of the largest fully fledged financial services advisory firms in southern Africa. Our services cover a broad spectrum of needs including Insurance Broking, Risk Management, Corporate Risk Advisors, Employee Benefit Administrators and Consultants, and Health and Wealth management. Specification ROLE PURPOSE To provide excellent service to internal and external clients by adhering to underwriting procedures and turnaround times in order to retain existing clients and attracting new business. OUTPUTS FINANCIAL Take appropriate action to minimise cancellations Ensure retention targets are met Ensure and contribute to minimisation of general expenses CLIENT Ensure that all stakeholder (e.g. user, service provider) communication is accurate, timeous, professional and relevant Build and maintain mutually beneficial relationships with internal and external stakeholders Ensure and contribute to achieving own and company required client satisfaction targets BUSINESS PROCESSES Adhere to company quality standards and broader regulatory frameworks wrt the following processes (but not limited to): oGeneral Enquiries such as but not limited to cover, products, processes etc oNew Business, Renewals, Endorsements and Re-broke Create a risk profile Analyse clients' portfolios Conduct a cover assessment Request, obtain and assess quotes from insurers Request, obtain and/or provide clients with all required information and/or documents Arrange valuations and reinsurance Raise premiums File all relevant documentation electronically and in hard copy oCancellations Follow retention processes Cancel the policy on the system Confirm cancellation request with the client File all relevant documentation electronically and in hard copy oRefunds Raise invoices Request refunds from line manager electronically File all relevant documentation electronically and in hard copy Ensure claims are managed according to set processes Keep diary up to date at all times Ensure that surveys and valuations are received within agreed time lines Ensure effective complaint resolution within the required time lines Ensure service level agreements are met Ensure productivity targets are met Contribute towards and ensure continuous improvement in own and team performance Adhere to company mandates Participate and contribute in ad hoc projects LEARNING AND GROWTH Live the RBS Way Ensure continuous self-development Share information and knowledge with the team Requirements Matric or equivalent RE5 FAIS Compliant (credits and/or full qualification) Computer literate Excellent Communication skills Intermediate Excel, Word and PowerPoint skills A minimum of 3-5 years Corporate/large commercial underwriting experience Experience with Construction and Engineering Underwriting
Feb 15, 2019
Permanent
Introduction RBS is one of the largest fully fledged financial services advisory firms in southern Africa. Our services cover a broad spectrum of needs including Insurance Broking, Risk Management, Corporate Risk Advisors, Employee Benefit Administrators and Consultants, and Health and Wealth management. Specification ROLE PURPOSE To provide excellent service to internal and external clients by adhering to underwriting procedures and turnaround times in order to retain existing clients and attracting new business. OUTPUTS FINANCIAL Take appropriate action to minimise cancellations Ensure retention targets are met Ensure and contribute to minimisation of general expenses CLIENT Ensure that all stakeholder (e.g. user, service provider) communication is accurate, timeous, professional and relevant Build and maintain mutually beneficial relationships with internal and external stakeholders Ensure and contribute to achieving own and company required client satisfaction targets BUSINESS PROCESSES Adhere to company quality standards and broader regulatory frameworks wrt the following processes (but not limited to): oGeneral Enquiries such as but not limited to cover, products, processes etc oNew Business, Renewals, Endorsements and Re-broke Create a risk profile Analyse clients' portfolios Conduct a cover assessment Request, obtain and assess quotes from insurers Request, obtain and/or provide clients with all required information and/or documents Arrange valuations and reinsurance Raise premiums File all relevant documentation electronically and in hard copy oCancellations Follow retention processes Cancel the policy on the system Confirm cancellation request with the client File all relevant documentation electronically and in hard copy oRefunds Raise invoices Request refunds from line manager electronically File all relevant documentation electronically and in hard copy Ensure claims are managed according to set processes Keep diary up to date at all times Ensure that surveys and valuations are received within agreed time lines Ensure effective complaint resolution within the required time lines Ensure service level agreements are met Ensure productivity targets are met Contribute towards and ensure continuous improvement in own and team performance Adhere to company mandates Participate and contribute in ad hoc projects LEARNING AND GROWTH Live the RBS Way Ensure continuous self-development Share information and knowledge with the team Requirements Matric or equivalent RE5 FAIS Compliant (credits and/or full qualification) Computer literate Excellent Communication skills Intermediate Excel, Word and PowerPoint skills A minimum of 3-5 years Corporate/large commercial underwriting experience Experience with Construction and Engineering Underwriting
Reference Number: 190000RQ EMPLOYEE RELATIONS Manager BRYANSTON (MAGs F) Main Objective: Nestlé is the world's leading nutrition, health and wellness organisation. We’re looking for a dynamic, strategic and experienced Employee Relations Manager who has a good track recording in conflict resolution, negotiation and working with diverse groups. The successful candidate will be responsible for leading the continuous improvement of our relations with employees and their representatives which is the competitive advantage of our organisation. This individual will be the functional expert in regards to labour legislation, employee consultation, conflict resolution and capability building whilst understanding both the macro and micro dynamics. Key Responsibilities: Develop and implement the Employee Relations strategy within our Region Custodian of our commitment of constructive employee relations through engagement with employees, Trade unions and other worker representatives Manage compliance across the organisation pertaining to our Corporate Business Principles as well as relevant labour commitments from a local and international laws perspective Strengthen the ER capability skills and knowledge across the organisation regarding Nestlé labour relations policies, Labour legislation and knowledge as well as conflict and dispute resolution skills Functional expert and labour relations consultant for our Managers and Executive team within our East and Southern Africa Region. Key Requirements: A relevant HR degree and post graduate qualification would be advantageous. Track record in a Strategic ER role within a unionised environment. Solid knowledge and experience in a Manufacturing environment Change management experience Skills and Competencies Strategic Influence Networking Interpersonal skills Negotiation Communication skills Analytical skills People Management Preference will be given to candidates from the designated group and people with disabilities. If you are interested please apply via our careers site ( ) and attach updated copy of your CV, latest payslip, copy of your qualifications and copy of your ID. Contact: Wandile Brown for further assistance on 011-514-6000 Closing Date: 01 March 2019
Feb 15, 2019
Full Time
Reference Number: 190000RQ EMPLOYEE RELATIONS Manager BRYANSTON (MAGs F) Main Objective: Nestlé is the world's leading nutrition, health and wellness organisation. We’re looking for a dynamic, strategic and experienced Employee Relations Manager who has a good track recording in conflict resolution, negotiation and working with diverse groups. The successful candidate will be responsible for leading the continuous improvement of our relations with employees and their representatives which is the competitive advantage of our organisation. This individual will be the functional expert in regards to labour legislation, employee consultation, conflict resolution and capability building whilst understanding both the macro and micro dynamics. Key Responsibilities: Develop and implement the Employee Relations strategy within our Region Custodian of our commitment of constructive employee relations through engagement with employees, Trade unions and other worker representatives Manage compliance across the organisation pertaining to our Corporate Business Principles as well as relevant labour commitments from a local and international laws perspective Strengthen the ER capability skills and knowledge across the organisation regarding Nestlé labour relations policies, Labour legislation and knowledge as well as conflict and dispute resolution skills Functional expert and labour relations consultant for our Managers and Executive team within our East and Southern Africa Region. Key Requirements: A relevant HR degree and post graduate qualification would be advantageous. Track record in a Strategic ER role within a unionised environment. Solid knowledge and experience in a Manufacturing environment Change management experience Skills and Competencies Strategic Influence Networking Interpersonal skills Negotiation Communication skills Analytical skills People Management Preference will be given to candidates from the designated group and people with disabilities. If you are interested please apply via our careers site ( ) and attach updated copy of your CV, latest payslip, copy of your qualifications and copy of your ID. Contact: Wandile Brown for further assistance on 011-514-6000 Closing Date: 01 March 2019
Reference Number: 190000QS Corporate Events Co-ordinator Manage, Plan and Execute small and large scale, Promotional, Business and Social event projects within Nestle (ESAR Region) in support of the Corporate Calendar and ICP Marketing Plans. Delivery on time, within budget and to meet or exceed expectation Key Responsibilities Increasing the engagement strategy, creative approach, planning and execution of the organisations largest and highest profile employee events. Conceptualising, designing and creating high profile external events that portray the organisation in a positive light to media, government officials and other key stakeholders Contract via Event Brief with stakeholder on the scope of event. Set and communicate timelines and priorities on every project. Monitor Deliverables from team members and agency partners through regular status feedback to main stakeholder Responsibility for all project budgets from start to finish. Ensuring compliance with Nestle P2P processes. Including keeping up to date and correct filing system of all CE, PO's and Invoices Managing operational and administrative functions to ensure Events are delivered efficiently. Ensure that all relevant Insurance, Safety, Legal and Health requirements and obligations are in place and adhered to, taking into account Nestle Policies as well as Government Take accountability for execution of events through, research of venues and going to site visits, identify relevant suppliers (catering, design, travel, and speakers), contracting and negotiating budgets. Communicating and aligning with PR and Internal Communications where necessary Accountable for set up and management of a team of staff and suppliers on day of event and give full briefings. Handle queries and troubleshoot on day of the event to ensure that event runs smoothly and to budget. Oversee the dismantling and removal of the event and clear the event efficiently Compile feedback reports and present to project team to extract learnings and inform future events. Research new opportunities. Maintain all records in a safe manner and easy accessibility for future enquiries Key Requirements: Matric Events Management Relevant Certification (advantageous) Three (3) years’ experience in Events Management Demonstrate an understanding of budget control and finance Computer literacy (Excel, Word, PowerPoint) Must be detail oriented with strong organisational and analytical skills Ability to work well with cross functional teams in a fast paced, dynamic environment Confident communication and presentation skills Please note that the Company will NOT pay relocation fees for this position. Preference will be given to candidates from the designated group and people with disabilities. If you are interested please apply via our careers site ( ) and attach updated copy of your CV, latest payslip, copy of your qualifications and copy of your ID. Contact: Alfred Ngwenya for further assistance on 011-514-6793 Closing Date: 22 nd February 2019
Feb 15, 2019
Full Time
Reference Number: 190000QS Corporate Events Co-ordinator Manage, Plan and Execute small and large scale, Promotional, Business and Social event projects within Nestle (ESAR Region) in support of the Corporate Calendar and ICP Marketing Plans. Delivery on time, within budget and to meet or exceed expectation Key Responsibilities Increasing the engagement strategy, creative approach, planning and execution of the organisations largest and highest profile employee events. Conceptualising, designing and creating high profile external events that portray the organisation in a positive light to media, government officials and other key stakeholders Contract via Event Brief with stakeholder on the scope of event. Set and communicate timelines and priorities on every project. Monitor Deliverables from team members and agency partners through regular status feedback to main stakeholder Responsibility for all project budgets from start to finish. Ensuring compliance with Nestle P2P processes. Including keeping up to date and correct filing system of all CE, PO's and Invoices Managing operational and administrative functions to ensure Events are delivered efficiently. Ensure that all relevant Insurance, Safety, Legal and Health requirements and obligations are in place and adhered to, taking into account Nestle Policies as well as Government Take accountability for execution of events through, research of venues and going to site visits, identify relevant suppliers (catering, design, travel, and speakers), contracting and negotiating budgets. Communicating and aligning with PR and Internal Communications where necessary Accountable for set up and management of a team of staff and suppliers on day of event and give full briefings. Handle queries and troubleshoot on day of the event to ensure that event runs smoothly and to budget. Oversee the dismantling and removal of the event and clear the event efficiently Compile feedback reports and present to project team to extract learnings and inform future events. Research new opportunities. Maintain all records in a safe manner and easy accessibility for future enquiries Key Requirements: Matric Events Management Relevant Certification (advantageous) Three (3) years’ experience in Events Management Demonstrate an understanding of budget control and finance Computer literacy (Excel, Word, PowerPoint) Must be detail oriented with strong organisational and analytical skills Ability to work well with cross functional teams in a fast paced, dynamic environment Confident communication and presentation skills Please note that the Company will NOT pay relocation fees for this position. Preference will be given to candidates from the designated group and people with disabilities. If you are interested please apply via our careers site ( ) and attach updated copy of your CV, latest payslip, copy of your qualifications and copy of your ID. Contact: Alfred Ngwenya for further assistance on 011-514-6793 Closing Date: 22 nd February 2019
A Fitness Instructor is responsible for conducting fitness programs and assessments to deliver an excellent Guest and Member experience while promoting the facilities and ensuring compliance with health and safety regulations. What will I be doing? As a Fitness Instructor, you are responsible for conducting fitness programs and assessments to deliver an excellent Guest and Member experience. A Fitness Instructor will also be required to schedule adequate staff coverage. Specifically, you will be responsible for performing the following tasks to the highest standards: Carry out fitness assessments on members as required Conduct fitness programmes and inductions Understand and advise members and guests on the correct usage of gym equipment Ensure adequate coverage of the pool, gym and reception Carry out regular pool tests Maintain cleanliness of reception, changing rooms, pool side and gym facilities Adhere to all health and safety regulations Promote the facilities to hotel residents and perspective members What are we looking for? A Fitness Instructor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: NVQ level 2 in a sport related topic High level of personal hygiene and grooming standards Positive attitude Good communication skills Committed to delivering a high level of customer service Passion for health and fitness It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous experience in fitness industry Experience in personal training Knowledge of diet and nutrition What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Hilton Hotels & Resorts
Feb 15, 2019
Full Time
A Fitness Instructor is responsible for conducting fitness programs and assessments to deliver an excellent Guest and Member experience while promoting the facilities and ensuring compliance with health and safety regulations. What will I be doing? As a Fitness Instructor, you are responsible for conducting fitness programs and assessments to deliver an excellent Guest and Member experience. A Fitness Instructor will also be required to schedule adequate staff coverage. Specifically, you will be responsible for performing the following tasks to the highest standards: Carry out fitness assessments on members as required Conduct fitness programmes and inductions Understand and advise members and guests on the correct usage of gym equipment Ensure adequate coverage of the pool, gym and reception Carry out regular pool tests Maintain cleanliness of reception, changing rooms, pool side and gym facilities Adhere to all health and safety regulations Promote the facilities to hotel residents and perspective members What are we looking for? A Fitness Instructor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: NVQ level 2 in a sport related topic High level of personal hygiene and grooming standards Positive attitude Good communication skills Committed to delivering a high level of customer service Passion for health and fitness It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous experience in fitness industry Experience in personal training Knowledge of diet and nutrition What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Hilton Hotels & Resorts
A Laundry Helper Maid is responsible for ensuring that linen is available for all departments as requested to deliver an excellent Guest and Member experience while maintaining Linen Room cleanliness and taking receipt of stock. What will I be doing? As a Laundry Helper Maid, you are responsible for ensuring that linen is available for all departments as requested to deliver an excellent Guest and Member experience. A Laundry Helper Maid will also be required to maintain cleanliness of the linen room and take receipt of stock. Specifically, you will be responsible for performing the following tasks to the highest standards: Ensure Linen is available for all departments as requested Ensure quality controls are in place for all linen processes, rejecting any exceptions Maintain cleanliness of the Linen Room Carrying out stock takes as requested Ensure par stocks are maintained Take receipt of stock and ensure safe storage Manage customer service issues quickly and effectively Oversee the issuing of linen via a requisition system Ensure team members adhere to all Health and Safety Regulations Carry out any other reasonable task set by the hotel's management What are we looking for? A Laundry Helper Maid serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Positive attitude Good communication skills Ability to work under pressure Ability to work on their own or in teams Flexibility to work late shifts Methodical and well organised It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous hotel or laundry experience What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Hilton Hotels & Resorts
Feb 15, 2019
Full Time
A Laundry Helper Maid is responsible for ensuring that linen is available for all departments as requested to deliver an excellent Guest and Member experience while maintaining Linen Room cleanliness and taking receipt of stock. What will I be doing? As a Laundry Helper Maid, you are responsible for ensuring that linen is available for all departments as requested to deliver an excellent Guest and Member experience. A Laundry Helper Maid will also be required to maintain cleanliness of the linen room and take receipt of stock. Specifically, you will be responsible for performing the following tasks to the highest standards: Ensure Linen is available for all departments as requested Ensure quality controls are in place for all linen processes, rejecting any exceptions Maintain cleanliness of the Linen Room Carrying out stock takes as requested Ensure par stocks are maintained Take receipt of stock and ensure safe storage Manage customer service issues quickly and effectively Oversee the issuing of linen via a requisition system Ensure team members adhere to all Health and Safety Regulations Carry out any other reasonable task set by the hotel's management What are we looking for? A Laundry Helper Maid serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Positive attitude Good communication skills Ability to work under pressure Ability to work on their own or in teams Flexibility to work late shifts Methodical and well organised It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous hotel or laundry experience What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Hilton Hotels & Resorts
A Pastry Chef is responsible for operating the pastry section of the kitchen to deliver an excellent Guest and Member experience while planning production and developing seasonal offerings. What will I be doing? As a Pastry Chef, you are responsible for operating the pastry section of the kitchen while working closely with the Executive Chef and Sous Chef to deliver an excellent Guest and Member experience. A Pastry Chef will also be required to plan production and develop seasonal offerings. Specifically, you will be responsible for performing the following tasks to the highest standards: Assist running the pastry section of the kitchen Ensure excellent quality throughout the dessert offerings Bring creativity to the pastry offerings Supervise and coordinate all pastry and dessert preparation and presentation Plan production to facilitate daily requirements Develop appropriate seasonal menu offerings Manage food cost controls to contribute to Food and Beverage revenue Ensure compliance with food hygiene and Health and Safety regulations What are we looking for? Pastry Chefs serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: A minimum of 2 years as a Pastry Chef de Partie or Pastry Chef Experience with high volume food production Approaches pastry in a creative way Strong supervisory skills A current, valid, and relevant trade qualification (proof may be required) Positive attitude Good communication skills Committed to delivering a high level of customer service Excellent grooming standards Excellent planning and organising skills Dedicated to the delivery of exceptional service and continuous improvement It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Relevant qualifications for role Ability to work a variety of shifts including weekends, days, afternoons and evenings Proficiency with computers and computer programs, including Microsoft Word, Excel and Outlook What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Hilton Hotels & Resorts
Feb 15, 2019
Full Time
A Pastry Chef is responsible for operating the pastry section of the kitchen to deliver an excellent Guest and Member experience while planning production and developing seasonal offerings. What will I be doing? As a Pastry Chef, you are responsible for operating the pastry section of the kitchen while working closely with the Executive Chef and Sous Chef to deliver an excellent Guest and Member experience. A Pastry Chef will also be required to plan production and develop seasonal offerings. Specifically, you will be responsible for performing the following tasks to the highest standards: Assist running the pastry section of the kitchen Ensure excellent quality throughout the dessert offerings Bring creativity to the pastry offerings Supervise and coordinate all pastry and dessert preparation and presentation Plan production to facilitate daily requirements Develop appropriate seasonal menu offerings Manage food cost controls to contribute to Food and Beverage revenue Ensure compliance with food hygiene and Health and Safety regulations What are we looking for? Pastry Chefs serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: A minimum of 2 years as a Pastry Chef de Partie or Pastry Chef Experience with high volume food production Approaches pastry in a creative way Strong supervisory skills A current, valid, and relevant trade qualification (proof may be required) Positive attitude Good communication skills Committed to delivering a high level of customer service Excellent grooming standards Excellent planning and organising skills Dedicated to the delivery of exceptional service and continuous improvement It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Relevant qualifications for role Ability to work a variety of shifts including weekends, days, afternoons and evenings Proficiency with computers and computer programs, including Microsoft Word, Excel and Outlook What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Hilton Hotels & Resorts
MAIN JOB PURPOSE: The main purpose of this role is to provide Finance leadership in the following areas: Drive and shape business performance by partnering the Business Unit MD, and the 5 Country Directors for each market Performance analysis and interventions for delivery of in-year financial targets Provide pivotal leadership and decision-making support on the broader Divisional agenda around strategic planning, target setting and key resource allocation decisions Provide leadership – influencing senior stakeholders to deliver results, leading and influencing teams JOB SUMMARY Lead engagement with MCO Leadership team on MCO targets, Annual Operating Plan, and financial forecast submissions Lead the MCO Annual Operating Plan process Lead working capital forecasting for the 5 countries Prepare the total MCO forecast for the MCO by country (assumptions, risks, opportunities, cash up) on a monthly basis, prepare supporting analysis and participate in review of these forecasts with both Country Directors and Category Vice Presidents Performance Management Sign off and submission of Management results by country Partner the functional directors on their Overheads budgets and tracking these to ensure savings are delivered Drive Gross Margin Improvement Drive Zero Based Budgeting and returns from marketing investment Drive the pricing agenda, leveraging NRM Customer Development Lead the Customer Development Finance team to partner the Customer team in delivering profitable growth Drive Key Distributor Return on Working Capital Partner customer team in coming up with strategies to accelerate growth in future markets Review and approval of OPSOs (promotion analysis and ROI) Credit Limit Review every quarter Business partner the CCD and Category teams on pricing strategy Talent & Teams Provide leadership and development for WL1s in the markets and own the talent strategy for the Finance team in the MCO Interface with and influence the finance leads in the markets Champion Diversity & Inclusion, building actions into recruitment and development 5. Integration of SEA and SA FET Together with SA FET Director, land integration of one Southern Africa Finance Excellence Team Transition Division Business Partners to SA Finance team such that NFM focuses on Country Performance Management, and performance management of divisions is moved to the South Africa Finance team KEY REQUIREMENTS Professional Qualifications: Bachelor’s Degree plus professional qualification (CA/ACMA/MBA or equivalent). 7-10 years’ experience in various aspects of Finance Strong business partnering credentials with a proven track record Essential: Influencing others (especially those more senior and not reporting to you) Influencing skills to manage others who do not directly report to you is a key focus in this role – ensuring that you deliver the agenda you need to with the help of others who may have competing time priorities Solid understanding of different areas of Finance (controllership advantageous)
Feb 15, 2019
Full Time
MAIN JOB PURPOSE: The main purpose of this role is to provide Finance leadership in the following areas: Drive and shape business performance by partnering the Business Unit MD, and the 5 Country Directors for each market Performance analysis and interventions for delivery of in-year financial targets Provide pivotal leadership and decision-making support on the broader Divisional agenda around strategic planning, target setting and key resource allocation decisions Provide leadership – influencing senior stakeholders to deliver results, leading and influencing teams JOB SUMMARY Lead engagement with MCO Leadership team on MCO targets, Annual Operating Plan, and financial forecast submissions Lead the MCO Annual Operating Plan process Lead working capital forecasting for the 5 countries Prepare the total MCO forecast for the MCO by country (assumptions, risks, opportunities, cash up) on a monthly basis, prepare supporting analysis and participate in review of these forecasts with both Country Directors and Category Vice Presidents Performance Management Sign off and submission of Management results by country Partner the functional directors on their Overheads budgets and tracking these to ensure savings are delivered Drive Gross Margin Improvement Drive Zero Based Budgeting and returns from marketing investment Drive the pricing agenda, leveraging NRM Customer Development Lead the Customer Development Finance team to partner the Customer team in delivering profitable growth Drive Key Distributor Return on Working Capital Partner customer team in coming up with strategies to accelerate growth in future markets Review and approval of OPSOs (promotion analysis and ROI) Credit Limit Review every quarter Business partner the CCD and Category teams on pricing strategy Talent & Teams Provide leadership and development for WL1s in the markets and own the talent strategy for the Finance team in the MCO Interface with and influence the finance leads in the markets Champion Diversity & Inclusion, building actions into recruitment and development 5. Integration of SEA and SA FET Together with SA FET Director, land integration of one Southern Africa Finance Excellence Team Transition Division Business Partners to SA Finance team such that NFM focuses on Country Performance Management, and performance management of divisions is moved to the South Africa Finance team KEY REQUIREMENTS Professional Qualifications: Bachelor’s Degree plus professional qualification (CA/ACMA/MBA or equivalent). 7-10 years’ experience in various aspects of Finance Strong business partnering credentials with a proven track record Essential: Influencing others (especially those more senior and not reporting to you) Influencing skills to manage others who do not directly report to you is a key focus in this role – ensuring that you deliver the agenda you need to with the help of others who may have competing time priorities Solid understanding of different areas of Finance (controllership advantageous)
Introduction =========================================================================================================== HealthPlus Limited, Nigeria's first integrative pharmacy, is the fastest-growing pharmacy chain in West Africa. We are committed to our mission of helping people achieve optimum health and vitality, while delivering superior value to stakeholders. Our vision is to be Africa's #1 for pharmacy, wellness and beauty. Recently, we secured significant foreign investment from our partners to scale up our network of retail outlets and our online business. This strategy will give us unparalleled reach across the country and beyond. Our sister company, CasaBella Beauty, is a one-stop store for beauty and grooming solutions for men and women. CasaBella International was incorporated in 2008 and became the exclusive distributor for Revlon in Nigeria. The first CasaBella store opened in Lagos in 2010 and today, CasaBella Beauty is the fastest-growing retailer of beauty supplies in West Africa. Our success is based on our great people, great values and a winning corporate culture. Our people are passionate, driven and committed to continuous learning in order to maintain our edge. Our testimonial is that we are proud to be members of the HealthPlus family as we are offered a strong platform to explore our potentials. We believe in best practices always and therefore employ and retain the best talents. As we expand our frontiers to redefine the world of health & beauty in Nigeria, we are looking for result driven individuals who will roll up their sleeves and share our passion & success. People who will join our team of highly motivated professionals who get the job done! No matter what your job title is, the work you do at HealthPlus supports the health and well-being of the millions of men, women and children who turn to us for care. That is because all of us - from our talented business professionals at the head office and our experts in our retail locations who serve our communities - are committed to providing the best possible service experience. With locations across Nigeria, we offer the opportunity to build a rewarding career in an environment that supports your success. ============================================================================================================ Specification ============================================================================================================ Reporting to the Branch Manager/Senior Beauty Advisors Advising customers on the use of grooming, beauty products and accessories Recommending facial, Hair and other body treatments using our specialized products and techniques Carrying out Make-Overs for prospective customers Helping your client improve his or her personal appearance Ensuring adequate inventory control including the use of make - up and other beauty products and accessories Ensuring Excellent merchandising of stock Submitting periodic reports as assigned Faithfully discharging all duties according to laid down standard operating procedures (SOP's) to ensure smooth running of the business Performing any other responsibility as assigned by the Branch Manager Requirements Minimum of 3 years work experience Good interpersonal and communication skills. Friendly and matured disposition Good customer satisfaction skills A good working knowledge of Microsoft packages ============================================================================================================ ============================================================================================================
Feb 15, 2019
Permanent
Introduction =========================================================================================================== HealthPlus Limited, Nigeria's first integrative pharmacy, is the fastest-growing pharmacy chain in West Africa. We are committed to our mission of helping people achieve optimum health and vitality, while delivering superior value to stakeholders. Our vision is to be Africa's #1 for pharmacy, wellness and beauty. Recently, we secured significant foreign investment from our partners to scale up our network of retail outlets and our online business. This strategy will give us unparalleled reach across the country and beyond. Our sister company, CasaBella Beauty, is a one-stop store for beauty and grooming solutions for men and women. CasaBella International was incorporated in 2008 and became the exclusive distributor for Revlon in Nigeria. The first CasaBella store opened in Lagos in 2010 and today, CasaBella Beauty is the fastest-growing retailer of beauty supplies in West Africa. Our success is based on our great people, great values and a winning corporate culture. Our people are passionate, driven and committed to continuous learning in order to maintain our edge. Our testimonial is that we are proud to be members of the HealthPlus family as we are offered a strong platform to explore our potentials. We believe in best practices always and therefore employ and retain the best talents. As we expand our frontiers to redefine the world of health & beauty in Nigeria, we are looking for result driven individuals who will roll up their sleeves and share our passion & success. People who will join our team of highly motivated professionals who get the job done! No matter what your job title is, the work you do at HealthPlus supports the health and well-being of the millions of men, women and children who turn to us for care. That is because all of us - from our talented business professionals at the head office and our experts in our retail locations who serve our communities - are committed to providing the best possible service experience. With locations across Nigeria, we offer the opportunity to build a rewarding career in an environment that supports your success. ============================================================================================================ Specification ============================================================================================================ Reporting to the Branch Manager/Senior Beauty Advisors Advising customers on the use of grooming, beauty products and accessories Recommending facial, Hair and other body treatments using our specialized products and techniques Carrying out Make-Overs for prospective customers Helping your client improve his or her personal appearance Ensuring adequate inventory control including the use of make - up and other beauty products and accessories Ensuring Excellent merchandising of stock Submitting periodic reports as assigned Faithfully discharging all duties according to laid down standard operating procedures (SOP's) to ensure smooth running of the business Performing any other responsibility as assigned by the Branch Manager Requirements Minimum of 3 years work experience Good interpersonal and communication skills. Friendly and matured disposition Good customer satisfaction skills A good working knowledge of Microsoft packages ============================================================================================================ ============================================================================================================
Introduction The Aurum Institute is offering a great opportunity to suitably qualified and experienced staff to contribute towards our mission to improve the health of people and communities through innovation in Global Health Research and Systems. We are focused on research, support and implementing integrated approaches to managing TB and HIV. Specification Work Description The M&E Officer: Monitoring and Reporting (Community and Prevention Programmes) will be required to report internally for corrective action and report externally to Funders ensuring the quality, integrity and availability of programme progress, performance and risk-related data and information, with a particular focus on community and prevention programmes. The M&E Officer will also be required to track Workplan progress and performance of community partners, prepare inputs for annual reports and ad hock reports to the highest standards of accuracy and quality. Technical Work Responsibilities Monitor the performance of community sub-partners, particularly around Community HTS and HIV prevention programmes, but also other programmes, for example, differentiated care, index testing, HIV Self Screening, and other programmes as required. Support community partners to make M&E tools, guidelines and SOPs understandable and ensure implementation of tools and adherence to deadlines Consolidate reports, conduct validation and verification exercises in collaboration with Data Management and the programme team Liaise with Data Management, technical and operational staff when necessary to provide timeous, accurate reports Present at partners' meetings and represent the programme and organisation in meetings Collate and analyse programme data using qualitative and quantitative methods Work closely with programme teams to develop indicators, targets, indicator protocols and tools as required Support community partners to integrate M&E at planning, implementation and throughout the project stages, and to utilise data for programme improvement. Some overnight travel may be required Requirements YOU SHOULD HAVE: Qualification Bachelor's degree (B. A.) from four-year college or University Post graduate diploma in Monitoring & Evaluation would be advantageous Intermediate personal computer skills, including electronic mail, routine database activity, word processing, spreadsheet, graphics, advanced Excel Work Experience: At least 5 years related experience or equivalent combination of education and experience Knowledge of Health programmes will be an advantage Driver's Licence with own car A love of data, plus excellent report-writing skills, ability to synthesize and present large amounts of information, good editing and analysis skills Ability to collaborate with cross-functional teams, follow up with teams for inputs, demonstrate persistence and creativity to get required inputs on time Ability to work accurately under pressure, meet deadlines and handle multiple concurrent reporting demands.
Feb 15, 2019
Permanent
Introduction The Aurum Institute is offering a great opportunity to suitably qualified and experienced staff to contribute towards our mission to improve the health of people and communities through innovation in Global Health Research and Systems. We are focused on research, support and implementing integrated approaches to managing TB and HIV. Specification Work Description The M&E Officer: Monitoring and Reporting (Community and Prevention Programmes) will be required to report internally for corrective action and report externally to Funders ensuring the quality, integrity and availability of programme progress, performance and risk-related data and information, with a particular focus on community and prevention programmes. The M&E Officer will also be required to track Workplan progress and performance of community partners, prepare inputs for annual reports and ad hock reports to the highest standards of accuracy and quality. Technical Work Responsibilities Monitor the performance of community sub-partners, particularly around Community HTS and HIV prevention programmes, but also other programmes, for example, differentiated care, index testing, HIV Self Screening, and other programmes as required. Support community partners to make M&E tools, guidelines and SOPs understandable and ensure implementation of tools and adherence to deadlines Consolidate reports, conduct validation and verification exercises in collaboration with Data Management and the programme team Liaise with Data Management, technical and operational staff when necessary to provide timeous, accurate reports Present at partners' meetings and represent the programme and organisation in meetings Collate and analyse programme data using qualitative and quantitative methods Work closely with programme teams to develop indicators, targets, indicator protocols and tools as required Support community partners to integrate M&E at planning, implementation and throughout the project stages, and to utilise data for programme improvement. Some overnight travel may be required Requirements YOU SHOULD HAVE: Qualification Bachelor's degree (B. A.) from four-year college or University Post graduate diploma in Monitoring & Evaluation would be advantageous Intermediate personal computer skills, including electronic mail, routine database activity, word processing, spreadsheet, graphics, advanced Excel Work Experience: At least 5 years related experience or equivalent combination of education and experience Knowledge of Health programmes will be an advantage Driver's Licence with own car A love of data, plus excellent report-writing skills, ability to synthesize and present large amounts of information, good editing and analysis skills Ability to collaborate with cross-functional teams, follow up with teams for inputs, demonstrate persistence and creativity to get required inputs on time Ability to work accurately under pressure, meet deadlines and handle multiple concurrent reporting demands.
Financial Sector Conduct Authority
Pretoria, Gauteng, South Africa
Introduction A Matric Certificate plus a relevant secretarial qualification with at least 2 to 3 years' relevant working experience in the financial services sector. The candidate must have advanced MS Office knowledge (Word, Excel, Access, Outlook, Access and PowerPoint). The ability to handle more than one task at a time is essential. Specification Provide secretarial support to the Departmental Head; Manage and co-ordinate the electronic diary of the Departmental Head and provide a hard copy with all relevant documentation on a weekly basis or when required; Arrange local and international travel, accommodation, foreign exchange, subsistence, advances and reconciliation after the travel for the Departmental Head; Maintain an electronic filing system for the Departmental Head's documents and ensure that documents relevant to the department is filed in the central filing system; Manage all incoming and outgoing correspondence, digital and hard copy, and screen telephone calls; Plan and arrange departmental meetings and take minutes of the departmental meetings as well as other meetings as per Departmental Heads instruction; Assist the Departmental Head with management of budget, this will include but is not limited to items such as stationary, telephone, catering and other cost of the department; Assist with the drafting and quality assurance of documents and slides for presentations; Attend to administrative and client enquiries, as well as general administrative support; Keep the departmental shared hard drive updated and relevant to the department's activities; and Raise all cases for procurement in the CED and keep an updated electronic record of all the relevant documents up to the purchase order. Requirements The candidate must demonstrate the following skills and attributes: Good interpersonal skills, office administration and communication (both verbal and written) skills; highly reliable and trustworthy; ability to organise and liaise well with people at all levels; excellent computer skills; competent typing skills; ability to function under pressure and monitor projects as assigned.
Feb 15, 2019
Contract
Introduction A Matric Certificate plus a relevant secretarial qualification with at least 2 to 3 years' relevant working experience in the financial services sector. The candidate must have advanced MS Office knowledge (Word, Excel, Access, Outlook, Access and PowerPoint). The ability to handle more than one task at a time is essential. Specification Provide secretarial support to the Departmental Head; Manage and co-ordinate the electronic diary of the Departmental Head and provide a hard copy with all relevant documentation on a weekly basis or when required; Arrange local and international travel, accommodation, foreign exchange, subsistence, advances and reconciliation after the travel for the Departmental Head; Maintain an electronic filing system for the Departmental Head's documents and ensure that documents relevant to the department is filed in the central filing system; Manage all incoming and outgoing correspondence, digital and hard copy, and screen telephone calls; Plan and arrange departmental meetings and take minutes of the departmental meetings as well as other meetings as per Departmental Heads instruction; Assist the Departmental Head with management of budget, this will include but is not limited to items such as stationary, telephone, catering and other cost of the department; Assist with the drafting and quality assurance of documents and slides for presentations; Attend to administrative and client enquiries, as well as general administrative support; Keep the departmental shared hard drive updated and relevant to the department's activities; and Raise all cases for procurement in the CED and keep an updated electronic record of all the relevant documents up to the purchase order. Requirements The candidate must demonstrate the following skills and attributes: Good interpersonal skills, office administration and communication (both verbal and written) skills; highly reliable and trustworthy; ability to organise and liaise well with people at all levels; excellent computer skills; competent typing skills; ability to function under pressure and monitor projects as assigned.
Financial Sector Conduct Authority
Pretoria, Gauteng, South Africa
Introduction To provide in depth subject matter expertise relating to the Long-term and Short-term Insurance Acts, to conduct investigations relating to registered and unregistered insurance business and to supervise compliance with the provisions of the Long-term and Short-term Insurance Acts. Specification Monitor compliance with legislation to ensure the protection and fair treatment of policyholders; Responsible for coordinating, planning and conducting thematic / compliance on-site visits in terms of the risk-based supervision approach; Responsible for requesting inspections and managing / monitoring the inspection process; Report on the findings and recommend corrective actions where feasible; Deal with the Insurance Enforcement department with regard to legal opinion requests; Conduct research and provide specialist advice to the Insurance Compliance team; Provide specialist support to other members of the Insurance Compliance team; Manage and co-ordinate technical projects in the department; and Provide strategic and tactical support to the department in respect of the development of a framework for conduct of business supervision. Requirements A degree in Law or Insurance Risk Management, with at least 5 years' experience in an insurance technical, compliance or risk management role. An excellent knowledge and understanding of the financial services industry, and in particular, the insurance industry is required. Experience in a compliance or risk management role within an insurer would be an added advantage. Preference will be given to candidates with a certification in Compliance or Risk Management.
Feb 15, 2019
Permanent
Introduction To provide in depth subject matter expertise relating to the Long-term and Short-term Insurance Acts, to conduct investigations relating to registered and unregistered insurance business and to supervise compliance with the provisions of the Long-term and Short-term Insurance Acts. Specification Monitor compliance with legislation to ensure the protection and fair treatment of policyholders; Responsible for coordinating, planning and conducting thematic / compliance on-site visits in terms of the risk-based supervision approach; Responsible for requesting inspections and managing / monitoring the inspection process; Report on the findings and recommend corrective actions where feasible; Deal with the Insurance Enforcement department with regard to legal opinion requests; Conduct research and provide specialist advice to the Insurance Compliance team; Provide specialist support to other members of the Insurance Compliance team; Manage and co-ordinate technical projects in the department; and Provide strategic and tactical support to the department in respect of the development of a framework for conduct of business supervision. Requirements A degree in Law or Insurance Risk Management, with at least 5 years' experience in an insurance technical, compliance or risk management role. An excellent knowledge and understanding of the financial services industry, and in particular, the insurance industry is required. Experience in a compliance or risk management role within an insurer would be an added advantage. Preference will be given to candidates with a certification in Compliance or Risk Management.
Financial Sector Conduct Authority
Pretoria, Gauteng, South Africa
Introduction To lead, oversee and ensure the successful delivery and management of single or multiple projects within scope, and specified constraints of time and cost to deliver business value. The person appointed will report to the Senior Manger: Project Management office (PMO). Specification Direct and coordinate activities of project personnel to ensure project progresses is on schedule and within scope and budget; Review status reports prepared by project personnel, and modify schedules and plans as required; Plan team resource needs; allocate, supervise and review work; Prepare project status reports, and keep management, clients and others informed of project status and related issues; Ensure budget requirements for projects are identified and submitted on time; Work closely with business-units and ICT to understand and prioritise business goals and information needs; Ensure the project governance is always adhered to for all projects Requirements A Bachelor's or master's degree in computer science, information systems, business administration, or a related discipline with an information technology focus and a Project Management certification. Project manager training will be an added advantage. The candidate must have a minimum of 5 - 8 years demonstrated project management experience encompassing the execution of complex or multiple systems development projects with 5 years of progressive broad-based information systems and business experience; digital platforms, experience in software and infrastructure engineering involving development and testing of applications.
Feb 15, 2019
Permanent
Introduction To lead, oversee and ensure the successful delivery and management of single or multiple projects within scope, and specified constraints of time and cost to deliver business value. The person appointed will report to the Senior Manger: Project Management office (PMO). Specification Direct and coordinate activities of project personnel to ensure project progresses is on schedule and within scope and budget; Review status reports prepared by project personnel, and modify schedules and plans as required; Plan team resource needs; allocate, supervise and review work; Prepare project status reports, and keep management, clients and others informed of project status and related issues; Ensure budget requirements for projects are identified and submitted on time; Work closely with business-units and ICT to understand and prioritise business goals and information needs; Ensure the project governance is always adhered to for all projects Requirements A Bachelor's or master's degree in computer science, information systems, business administration, or a related discipline with an information technology focus and a Project Management certification. Project manager training will be an added advantage. The candidate must have a minimum of 5 - 8 years demonstrated project management experience encompassing the execution of complex or multiple systems development projects with 5 years of progressive broad-based information systems and business experience; digital platforms, experience in software and infrastructure engineering involving development and testing of applications.
Financial Sector Conduct Authority
Pretoria, Gauteng, South Africa
Introduction The Manager will be accountable for quality assurance of all the core services provided by the Business Centre and be responsible for planning, directing or coordinating quality assurance programs and formulating quality control frameworks, continuously working to improve the efficiency of the Business Centre. The person appointed to this position will report to the Departmental Head. Specification Develop and implement quality assurance frameworks (standards, policies, processes & procedures); Continuously monitor and review quality processes, procedures and capabilities in order to sustain the most effective and efficient methods for meeting quality requirements; Manage and control all quality assurance activities in accordance with identified quality assurance standards, company procedures, departmental specifications and requirements; Collecting, analyzing and interpreting data in order to measure and report on the effectiveness of the department; Work collaboratively, negotiate and engage with key stakeholders to facilitate delivery and compliance with the Quality Frameworks; Manage and direct the operations of the Quality Assurance team; and Manage the human resource of the team effectively and efficiently. Requirements A Bachelor's Degree with a completed certification or diploma in Quality Assurance/ Quality Management. The candidate must have proven relevant and practical experience of at least 5 years within a financial services regulation environment. Fundamental quality assurance knowledge, abilities and expertise in respect of quality assurance standards, practices, processes and procedures within a business environment is critical. Practical experience in the effective usage of basic statistical tools used in data analysis is desired.
Feb 15, 2019
Permanent
Introduction The Manager will be accountable for quality assurance of all the core services provided by the Business Centre and be responsible for planning, directing or coordinating quality assurance programs and formulating quality control frameworks, continuously working to improve the efficiency of the Business Centre. The person appointed to this position will report to the Departmental Head. Specification Develop and implement quality assurance frameworks (standards, policies, processes & procedures); Continuously monitor and review quality processes, procedures and capabilities in order to sustain the most effective and efficient methods for meeting quality requirements; Manage and control all quality assurance activities in accordance with identified quality assurance standards, company procedures, departmental specifications and requirements; Collecting, analyzing and interpreting data in order to measure and report on the effectiveness of the department; Work collaboratively, negotiate and engage with key stakeholders to facilitate delivery and compliance with the Quality Frameworks; Manage and direct the operations of the Quality Assurance team; and Manage the human resource of the team effectively and efficiently. Requirements A Bachelor's Degree with a completed certification or diploma in Quality Assurance/ Quality Management. The candidate must have proven relevant and practical experience of at least 5 years within a financial services regulation environment. Fundamental quality assurance knowledge, abilities and expertise in respect of quality assurance standards, practices, processes and procedures within a business environment is critical. Practical experience in the effective usage of basic statistical tools used in data analysis is desired.
Introduction Purpose Statement To recruit, maintain and develop sales representative and brokers and set targets Specification 1. Develop and maintain sales and marketing plan Develop an integrated sales & marketing plan Implement and align marketing plan with regional plan and submit to management Review and update strategic plan on a regular basic Compile report on progress made on strategic plan Communicate strategic plan to sales representatives 2. Perform recruitment and selection process for sales representative Advertise and market representative positions through presentations Select applicants in accordance with FSB requirements implementation of assessment selection battery 3. Conduct training to sales representative Facilitate the pre-course and post-course training Responsible for on-the-job assessment of representatives 4. Conduct coaching process Give technical support and motivation to representatives Coach representatives on improving their selling skills Provide recognition through performance management system 5. Conduct training to sales representative Ensure brokers are equipped with sufficient office documentation e.g. application forms Handle administration queries on behalf of dedicated brokers Check business methods of dedicated brokers and advise accordingly Update brokers on Assupol products and services regularly Ensure computer software of brokers are up to date in respect of Assupol products and services Build professional business relationships with brokers 6. Identity and develop new and current markets Identify, penetrate and develop new markets Negotiate stop order markets Maintain contacts with key decision makers and insurance industry resources (new and existing) Retain and increase market share in existing markets Manage the business retention Conduct products presentations in the market 7. Maintain production targets and retain business Ensure and monitor set production targets are achieved Maintain business retention 8. Comply with FAIS requirements Supervise representative when rendering services under supervision Submit supervision evidence to MSSI on a monthly basis Mentor and train supervisee to ensure that they have a proper understanding of products Observe meetings between representative and clients Requirements Formal Education Matric Relevant Qualification ( recognised by the FSCA) Technical/Legal Certification • Regulatory Examination Level 5: Representatives • Regulatory Examination Level 1: Key Individuals • Class of Business (Long Term Insurance and Investments, Pension Fund Benefits) Experience • 1-year management and oversight experience in categories A, B1, B2, B2A, B1A, C and retail pension benefits, pension fund benefits & participatory interests in a collective investment scheme. • 2 years Project Management • 2 years Insurance industry • Atleast 1 years advice and intermediary experience in category A, B1, B2,C and retail pension funds, pension fund benefits & participatory interests in a collective investment scheme. • CPD (Advantage)
Feb 15, 2019
Full Time
Introduction Purpose Statement To recruit, maintain and develop sales representative and brokers and set targets Specification 1. Develop and maintain sales and marketing plan Develop an integrated sales & marketing plan Implement and align marketing plan with regional plan and submit to management Review and update strategic plan on a regular basic Compile report on progress made on strategic plan Communicate strategic plan to sales representatives 2. Perform recruitment and selection process for sales representative Advertise and market representative positions through presentations Select applicants in accordance with FSB requirements implementation of assessment selection battery 3. Conduct training to sales representative Facilitate the pre-course and post-course training Responsible for on-the-job assessment of representatives 4. Conduct coaching process Give technical support and motivation to representatives Coach representatives on improving their selling skills Provide recognition through performance management system 5. Conduct training to sales representative Ensure brokers are equipped with sufficient office documentation e.g. application forms Handle administration queries on behalf of dedicated brokers Check business methods of dedicated brokers and advise accordingly Update brokers on Assupol products and services regularly Ensure computer software of brokers are up to date in respect of Assupol products and services Build professional business relationships with brokers 6. Identity and develop new and current markets Identify, penetrate and develop new markets Negotiate stop order markets Maintain contacts with key decision makers and insurance industry resources (new and existing) Retain and increase market share in existing markets Manage the business retention Conduct products presentations in the market 7. Maintain production targets and retain business Ensure and monitor set production targets are achieved Maintain business retention 8. Comply with FAIS requirements Supervise representative when rendering services under supervision Submit supervision evidence to MSSI on a monthly basis Mentor and train supervisee to ensure that they have a proper understanding of products Observe meetings between representative and clients Requirements Formal Education Matric Relevant Qualification ( recognised by the FSCA) Technical/Legal Certification • Regulatory Examination Level 5: Representatives • Regulatory Examination Level 1: Key Individuals • Class of Business (Long Term Insurance and Investments, Pension Fund Benefits) Experience • 1-year management and oversight experience in categories A, B1, B2, B2A, B1A, C and retail pension benefits, pension fund benefits & participatory interests in a collective investment scheme. • 2 years Project Management • 2 years Insurance industry • Atleast 1 years advice and intermediary experience in category A, B1, B2,C and retail pension funds, pension fund benefits & participatory interests in a collective investment scheme. • CPD (Advantage)
Introduction Purpose: To coordinate and administrate Assupol (including Subsidiaries) & Intermediary resource administration and information (Intermediaries) Specification Duties & Responsibilities: 1.Manage FAIS Compliance Comply and implement Marketing Sales Administration manuals according to legislative, industry and regulatory body requirements Manage effective and efficient recruitment and selection processes Comply with FIT and Proper requirements for new recruitments Manage continuous updates on appointments and terminations on the FSB register within required time frame Conduct bi annual accreditations on products, legislations, code of conduct and FIT and Proper status Manage record keeping on all intermediaries and render support to Sales 2.Manage appointments of representatives of juristic representatives Draft and implement the Recruitment & Selection Policy and Procedures Oversee pre-approval of new appointments (Criminal, ITC, Fit & Proper Requirements & FSB Register) Manage identification of candidates for Assupol Life Oversee issuing of contracts, disclosure letters and code of conduct being issued to representatives and juristic representatives Manage update on in-house systems Oversee bridging to representatives within required time frame Oversee access to Aims granted for Sales Team Provide input into policies and procedures on In-house system Identify and monitor representatives for SDC's 3.Manage debarment processes and procedures (TCF) Manage fraudulent activities in the sales team Identify undesirable practices and report it to Group Legal Services for investigation Manage debarment and suspension of an agent/ broker when found guilty Manage submissions of Section 14 debarments to FSB within the required time frame Oversee removal of debarred representatives from in-house systems 4.Co-ordinate supervision processes Oversee the monthly supervision feedback reports Oversee tick off incoming supervision documents and manage continuous updates on supervision records Manage continuous monitoring of supervision of reps 5.Co-ordinate training and awareness on FAIS (Fit & Proper Requirements) Create awareness in Assupol Group of Companies with fit & proper requirements (TCF) Develop, educate and enabling healthy and business orientated compliance culture on policies and procedures for Sales Administration 6.Design and amendments of Intermediary applications Design application forms of Intermediaries (representatives) When signed off by all parties, place on s:drive 7.Provide support to Sales Team Monitor and supervise newly appointed representatives Monitor and supervise under-performing representatives Liaise with various departments to support Sales Team on processes and procedures Provide standard presentations to representatives to Sales Managers and Representatives Oversee the distribution of business guides and marketing material •Monitor sales activities according to FAIS bi-yearly 8.Commission run and queries •Do weekly and monthly commission run •Attend to commission queries and provide feedback to Sales/Regional Managers 9.SAPS Permit applications •Oversee SAPS permit applications received and ensure that they are qualifying •Oversee feedback given to Sales/Regional Managers on application process and end result Requirements 1. Formal Education •Degree/ Diploma in Business Management/relevant 2. Technical Certification •RE1 (advantage) •RE5 (advantage) 3. Experience •3 years' experience in Sales •3-5 years' experience in Management •3-5 year's Sales Administration 4. Knowledge •Legislation - FAIS, FICA LTIA, Financial Planning Law •Sales - debarrments, understanding of supervision •Commission •Contracts 5. Skills •Communication •Interpersonal •Leadership •Innovation •Creativity •MS Office
Feb 15, 2019
Permanent
Introduction Purpose: To coordinate and administrate Assupol (including Subsidiaries) & Intermediary resource administration and information (Intermediaries) Specification Duties & Responsibilities: 1.Manage FAIS Compliance Comply and implement Marketing Sales Administration manuals according to legislative, industry and regulatory body requirements Manage effective and efficient recruitment and selection processes Comply with FIT and Proper requirements for new recruitments Manage continuous updates on appointments and terminations on the FSB register within required time frame Conduct bi annual accreditations on products, legislations, code of conduct and FIT and Proper status Manage record keeping on all intermediaries and render support to Sales 2.Manage appointments of representatives of juristic representatives Draft and implement the Recruitment & Selection Policy and Procedures Oversee pre-approval of new appointments (Criminal, ITC, Fit & Proper Requirements & FSB Register) Manage identification of candidates for Assupol Life Oversee issuing of contracts, disclosure letters and code of conduct being issued to representatives and juristic representatives Manage update on in-house systems Oversee bridging to representatives within required time frame Oversee access to Aims granted for Sales Team Provide input into policies and procedures on In-house system Identify and monitor representatives for SDC's 3.Manage debarment processes and procedures (TCF) Manage fraudulent activities in the sales team Identify undesirable practices and report it to Group Legal Services for investigation Manage debarment and suspension of an agent/ broker when found guilty Manage submissions of Section 14 debarments to FSB within the required time frame Oversee removal of debarred representatives from in-house systems 4.Co-ordinate supervision processes Oversee the monthly supervision feedback reports Oversee tick off incoming supervision documents and manage continuous updates on supervision records Manage continuous monitoring of supervision of reps 5.Co-ordinate training and awareness on FAIS (Fit & Proper Requirements) Create awareness in Assupol Group of Companies with fit & proper requirements (TCF) Develop, educate and enabling healthy and business orientated compliance culture on policies and procedures for Sales Administration 6.Design and amendments of Intermediary applications Design application forms of Intermediaries (representatives) When signed off by all parties, place on s:drive 7.Provide support to Sales Team Monitor and supervise newly appointed representatives Monitor and supervise under-performing representatives Liaise with various departments to support Sales Team on processes and procedures Provide standard presentations to representatives to Sales Managers and Representatives Oversee the distribution of business guides and marketing material •Monitor sales activities according to FAIS bi-yearly 8.Commission run and queries •Do weekly and monthly commission run •Attend to commission queries and provide feedback to Sales/Regional Managers 9.SAPS Permit applications •Oversee SAPS permit applications received and ensure that they are qualifying •Oversee feedback given to Sales/Regional Managers on application process and end result Requirements 1. Formal Education •Degree/ Diploma in Business Management/relevant 2. Technical Certification •RE1 (advantage) •RE5 (advantage) 3. Experience •3 years' experience in Sales •3-5 years' experience in Management •3-5 year's Sales Administration 4. Knowledge •Legislation - FAIS, FICA LTIA, Financial Planning Law •Sales - debarrments, understanding of supervision •Commission •Contracts 5. Skills •Communication •Interpersonal •Leadership •Innovation •Creativity •MS Office
Introduction HealthPlus Limited, Nigeria's first integrative pharmacy, is the fastest-growing pharmacy chain in West Africa. We are committed to our mission of helping people achieve optimum health and vitality, while delivering superior value to stakeholders. Our vision is to be Africa's #1 for pharmacy, wellness and beauty. Recently, we secured significant foreign investment from our partners to scale up our network of retail outlets and our online business. This strategy will give us unparalleled reach across the country and beyond. Our sister company, CasaBella Beauty, is a one-stop store for beauty and grooming solutions for men and women. CasaBella International was incorporated in 2008 and became the exclusive distributor for Revlon in Nigeria. The first CasaBella store opened in Lagos in 2010 and today, CasaBella Beauty is the fastest-growing retailer of beauty supplies in West Africa. Our success is based on our great people, great values and a winning corporate culture. Our people are passionate, driven and committed to continuous learning in order to maintain our edge. Our testimonial is that we are proud to be members of the HealthPlus family as we are offered a strong platform to explore our potentials. We believe in best practices always and therefore employ and retain the best talents. As we expand our frontiers to redefine the world of health & beauty in Nigeria, we are looking for result driven individuals who will roll up their sleeves and share our passion & success. People who will join our team of highly motivated professionals who get the job done! No matter what your job title is, the work you do at HealthPlus supports the health and well-being of the millions of men, women and children who turn to us for care. That is because all of us - from our talented business professionals at the head office and our experts in our retail locations who serve our communities - are committed to providing the best possible service experience. With locations across Nigeria, we offer the opportunity to build a rewarding career in an environment that supports your success. =========================================================================================================== Specification The Regional Manager will be responsible for managing and assuming the overall responsibility for the success of areas under a region. The Regional Manager is expected to be strategic in running the affairs of the Region. This position will provide direction for areas within the region, driving their sales and ensuring profitability. The Regional Manager supervise the Area Managers and ensure compliance in all areas of customer service, branch operations, and loss prevention. Reports to the Chief Retail Operations Officer He/she shall also be responsible for the following: Key elements of the role Strategy To provide strategic direction for the region To cascade the corporate vision across the region in the most simply manner To participate in expansion of business opportunities across the region To run forecast and projection on opportunities within the region To share market intelligence with management in fostering growth within the region To drive marketing initiatives within coverage areas with the objective of growing traffic of all areas within his/her region To improve on Customer loyalty across all areas within his/her region To monitor sales performance periodically and engage in data analysis to establish achievement of set budgets To monitor adherence to the HealthPlus way of selling Sales & Marketing To maximize sales and ensure profitability of all Areas within his/her region To Track sales performance and provide strategic support in target actualization To drive marketing initiatives within coverage areas with the objective of growing traffic of all areas within his/her region To improve on Customer loyalty across all areas within his/her region To monitor sales performance periodically and engage in data analysis to establish achievement of set budgets To monitor adherence to the HealthPlus way of selling Stock Management & Merchandising To ensure branch team adherence to planograms and merchandising plans To monitor and ensure that all products are labelled with up-to-date prices within his/her coverage To oversee stock levels of all areas within his/her coverage with the objective of maximizing sales To ensure adherence to the SOP on stock management - stock takes (quarterly/random) To maintain and constantly develop innovative and cost-effective stock controls, monitoring stock weekly to achieve sales budgets against monthly targets To cooperate with Marketing and Business Development in developing & implementing marketing & merchandising strategies. Operations To ensure that all areas within his/her coverage are open for trading and dispensing of prescriptions during the registered hours for opening To ensure optimum functioning of the ERP solution across all areas within his/her coverage To deal with customer complaints promptly, efficiently and in accordance with Company policy To ensure the deployment of Pharmacy-Services at HP & CB Branches as a major competitive-edge To ensure all areas within his/her coverage have adequate logistics and facilities support To work with security and internal control to identify and prevent risk exposures as related to shrinkage, theft etc. Compliance & Regulatory To track the registration and renewals of licenses as related to pharmacists and branches To enforce compliance with Regulatory Standards, Branch Standards, Company Policies and Procedures To monitor the performance of Branch Pharmacists to ensure the highest professional standards of dispensing/prescribing pharmacy services provision and counselling according to Pharmacy Laws, PCN code of ethics and MEP UK are upheld To ensure 100% compliance with the PCN code of ethics in all HealthPlus branches. Turnover Profitability and Financial Management Monitor Pharmacists and staff wages against budget on a monthly basis and agree a course of action if necessary to bring back within the budget while having regards to cost as a percentage of sales •To ensure optimum functioning of the ERP solution across all areas within his/her coverage •Review net profit performance against budget on a regular basis with the CFO and CEO •To be aware of any commercial opportunities and recommend appropriate action. Also to respond to threats such as the establishment of new pharmacies in the area, defacing/demolition of Branch signage by Local/State Government agencies etc. •Encourage development of new business opportunities like clinics, hospital, homes, residential estates, offices, schools, churches, gyms etc. by Branch Teams under their jurisdiction •To ensure Delivery Service generates a minimum of 5% of all branch sales Area Management •Ensure prompt and accurate completion of all paperwork relating to the operations of the Area •Ensure that all pharmacists and branch support staff act promptly upon all memos and bulletins issued by Management, constantly following-up to ensure continued compliance •Following periodic risk assessments, to ensure all Fire prevention regulations and Health & Safety procedures are followed in all areas within his/her coverage, ensuring that appropriate incident reports & records are kept •Maintain and support regular communication between Management and Branch teams as required Team Management •To cascade performance expectations to all areas within his/her coverage •To ensure objective and effective performance management and appraisals •To oversee appropriate manpower cover within all areas within his/her coverage •To liaise with the Human Resources team to ensure people management issues are satisfactorily resolved and relevant HR policies and procedures are adhered to •To escalate all disciplinary issues to HR Training & Development •To ensure upskilling of branch staff in collaboration with HealthPlus Academy •To take a lead role in building a strong Sales Management culture among the branch staff; coach Branch Teams, identify skills and opportunities for development, provide advice and guidance on branch management issues when needed •To ensure all pharmacists and other branch staff remain up-to-date on their training in accordance with Company policy Community Partnerships •To represent the Company through membership and active participation in pharmaceutical professional groups, associations, and organizations within area of coverage or as assigned by leadership. •To recommend and coordinate special professional and community programs to enhance and improve the professional image of pharmacists and HealthPlus. =========================================================================================================== Requirements •Minimum of 10 years in a retail environment (preferably HealthPlus) •Leadership and People Management •Business Analysis and Reporting •Conflict Resolution & Problem Solving •Business Acumen •Communication Skills •Customer Focus •Process Driven •Result Oriented •Integrity
Feb 15, 2019
Permanent
Introduction HealthPlus Limited, Nigeria's first integrative pharmacy, is the fastest-growing pharmacy chain in West Africa. We are committed to our mission of helping people achieve optimum health and vitality, while delivering superior value to stakeholders. Our vision is to be Africa's #1 for pharmacy, wellness and beauty. Recently, we secured significant foreign investment from our partners to scale up our network of retail outlets and our online business. This strategy will give us unparalleled reach across the country and beyond. Our sister company, CasaBella Beauty, is a one-stop store for beauty and grooming solutions for men and women. CasaBella International was incorporated in 2008 and became the exclusive distributor for Revlon in Nigeria. The first CasaBella store opened in Lagos in 2010 and today, CasaBella Beauty is the fastest-growing retailer of beauty supplies in West Africa. Our success is based on our great people, great values and a winning corporate culture. Our people are passionate, driven and committed to continuous learning in order to maintain our edge. Our testimonial is that we are proud to be members of the HealthPlus family as we are offered a strong platform to explore our potentials. We believe in best practices always and therefore employ and retain the best talents. As we expand our frontiers to redefine the world of health & beauty in Nigeria, we are looking for result driven individuals who will roll up their sleeves and share our passion & success. People who will join our team of highly motivated professionals who get the job done! No matter what your job title is, the work you do at HealthPlus supports the health and well-being of the millions of men, women and children who turn to us for care. That is because all of us - from our talented business professionals at the head office and our experts in our retail locations who serve our communities - are committed to providing the best possible service experience. With locations across Nigeria, we offer the opportunity to build a rewarding career in an environment that supports your success. =========================================================================================================== Specification The Regional Manager will be responsible for managing and assuming the overall responsibility for the success of areas under a region. The Regional Manager is expected to be strategic in running the affairs of the Region. This position will provide direction for areas within the region, driving their sales and ensuring profitability. The Regional Manager supervise the Area Managers and ensure compliance in all areas of customer service, branch operations, and loss prevention. Reports to the Chief Retail Operations Officer He/she shall also be responsible for the following: Key elements of the role Strategy To provide strategic direction for the region To cascade the corporate vision across the region in the most simply manner To participate in expansion of business opportunities across the region To run forecast and projection on opportunities within the region To share market intelligence with management in fostering growth within the region To drive marketing initiatives within coverage areas with the objective of growing traffic of all areas within his/her region To improve on Customer loyalty across all areas within his/her region To monitor sales performance periodically and engage in data analysis to establish achievement of set budgets To monitor adherence to the HealthPlus way of selling Sales & Marketing To maximize sales and ensure profitability of all Areas within his/her region To Track sales performance and provide strategic support in target actualization To drive marketing initiatives within coverage areas with the objective of growing traffic of all areas within his/her region To improve on Customer loyalty across all areas within his/her region To monitor sales performance periodically and engage in data analysis to establish achievement of set budgets To monitor adherence to the HealthPlus way of selling Stock Management & Merchandising To ensure branch team adherence to planograms and merchandising plans To monitor and ensure that all products are labelled with up-to-date prices within his/her coverage To oversee stock levels of all areas within his/her coverage with the objective of maximizing sales To ensure adherence to the SOP on stock management - stock takes (quarterly/random) To maintain and constantly develop innovative and cost-effective stock controls, monitoring stock weekly to achieve sales budgets against monthly targets To cooperate with Marketing and Business Development in developing & implementing marketing & merchandising strategies. Operations To ensure that all areas within his/her coverage are open for trading and dispensing of prescriptions during the registered hours for opening To ensure optimum functioning of the ERP solution across all areas within his/her coverage To deal with customer complaints promptly, efficiently and in accordance with Company policy To ensure the deployment of Pharmacy-Services at HP & CB Branches as a major competitive-edge To ensure all areas within his/her coverage have adequate logistics and facilities support To work with security and internal control to identify and prevent risk exposures as related to shrinkage, theft etc. Compliance & Regulatory To track the registration and renewals of licenses as related to pharmacists and branches To enforce compliance with Regulatory Standards, Branch Standards, Company Policies and Procedures To monitor the performance of Branch Pharmacists to ensure the highest professional standards of dispensing/prescribing pharmacy services provision and counselling according to Pharmacy Laws, PCN code of ethics and MEP UK are upheld To ensure 100% compliance with the PCN code of ethics in all HealthPlus branches. Turnover Profitability and Financial Management Monitor Pharmacists and staff wages against budget on a monthly basis and agree a course of action if necessary to bring back within the budget while having regards to cost as a percentage of sales •To ensure optimum functioning of the ERP solution across all areas within his/her coverage •Review net profit performance against budget on a regular basis with the CFO and CEO •To be aware of any commercial opportunities and recommend appropriate action. Also to respond to threats such as the establishment of new pharmacies in the area, defacing/demolition of Branch signage by Local/State Government agencies etc. •Encourage development of new business opportunities like clinics, hospital, homes, residential estates, offices, schools, churches, gyms etc. by Branch Teams under their jurisdiction •To ensure Delivery Service generates a minimum of 5% of all branch sales Area Management •Ensure prompt and accurate completion of all paperwork relating to the operations of the Area •Ensure that all pharmacists and branch support staff act promptly upon all memos and bulletins issued by Management, constantly following-up to ensure continued compliance •Following periodic risk assessments, to ensure all Fire prevention regulations and Health & Safety procedures are followed in all areas within his/her coverage, ensuring that appropriate incident reports & records are kept •Maintain and support regular communication between Management and Branch teams as required Team Management •To cascade performance expectations to all areas within his/her coverage •To ensure objective and effective performance management and appraisals •To oversee appropriate manpower cover within all areas within his/her coverage •To liaise with the Human Resources team to ensure people management issues are satisfactorily resolved and relevant HR policies and procedures are adhered to •To escalate all disciplinary issues to HR Training & Development •To ensure upskilling of branch staff in collaboration with HealthPlus Academy •To take a lead role in building a strong Sales Management culture among the branch staff; coach Branch Teams, identify skills and opportunities for development, provide advice and guidance on branch management issues when needed •To ensure all pharmacists and other branch staff remain up-to-date on their training in accordance with Company policy Community Partnerships •To represent the Company through membership and active participation in pharmaceutical professional groups, associations, and organizations within area of coverage or as assigned by leadership. •To recommend and coordinate special professional and community programs to enhance and improve the professional image of pharmacists and HealthPlus. =========================================================================================================== Requirements •Minimum of 10 years in a retail environment (preferably HealthPlus) •Leadership and People Management •Business Analysis and Reporting •Conflict Resolution & Problem Solving •Business Acumen •Communication Skills •Customer Focus •Process Driven •Result Oriented •Integrity
Human Capital Synergies Africa Limited
Nairobi, Nairobi, Kenya
Introduction Our Client in the Manufacturing sector is looking for an experienced and responsible Safety Officer to join their team as a safety coordinator. As a Safety Officer, you will be responsible for facilitating compliance with occupational health and safety (OSH) Act 2007 and related company policies. Your main goal will be to always ensure employee health & safe and conducive working environment and in conjunction with stakeholders; pro-actively prevent any injuries and accidents. The Health Safety Officer is responsible for planning, implementing and overseeing company's employee work place safety in different locations. The main duty is to ensure that the company is in compliance and adheres to Occupational Health and Safety (OHS) guidelines to reduce work-related injuries. Specification Assist the Safety and Security Manager day-to-day management of Safety & Environmental function in the company. Implement health, safety and environmental strategy, policy and objectives in line with company's corporate goals and the statutory requirements; Plan and implement awareness and training programmes for health safety & environmental e.g. fire drills, first aid, safety driving and management for committees, staff and stakeholders Coordinate Health & Safety Committees facility activities in conjunction with committee officials Prepare and submit periodical safety performance management reports as guided Prepare educational seminars and webinars on a regular basis Periodically participate in review of policies, procedures and guideline to ensure alignment with Enterprise Risk Management on Safety & Environmental management Coordinate health & safety induction of new employees (in conjunction with HRD) and brief/awareness for contractors as necessary. Conduct periodical work place health & safety inspection on facilities to ascertain compliance Conduct health and safety risk assessment Requirements Minimum of 3 years of experience as a Safety Officer or similar role Excellent knowledge of legislations and procedures. Good knowledge and experience in QMS systems. Excellent knowledge of potentially hazardous materials or practices 3 years of experience in producing management quality reports Experience with writing policies and procedures for health and safety Familiarity with conducting data analysis and reporting statistics Proficient in MS Office Working knowledge of safety management information system Outstanding organizational skills Critical thinker and problem-solving skills Team player Good time-management skills Great interpersonal and communication skills BSc/BA in safety management or similar field Certificate in occupational health and safety is an added advantage
Feb 15, 2019
Permanent
Introduction Our Client in the Manufacturing sector is looking for an experienced and responsible Safety Officer to join their team as a safety coordinator. As a Safety Officer, you will be responsible for facilitating compliance with occupational health and safety (OSH) Act 2007 and related company policies. Your main goal will be to always ensure employee health & safe and conducive working environment and in conjunction with stakeholders; pro-actively prevent any injuries and accidents. The Health Safety Officer is responsible for planning, implementing and overseeing company's employee work place safety in different locations. The main duty is to ensure that the company is in compliance and adheres to Occupational Health and Safety (OHS) guidelines to reduce work-related injuries. Specification Assist the Safety and Security Manager day-to-day management of Safety & Environmental function in the company. Implement health, safety and environmental strategy, policy and objectives in line with company's corporate goals and the statutory requirements; Plan and implement awareness and training programmes for health safety & environmental e.g. fire drills, first aid, safety driving and management for committees, staff and stakeholders Coordinate Health & Safety Committees facility activities in conjunction with committee officials Prepare and submit periodical safety performance management reports as guided Prepare educational seminars and webinars on a regular basis Periodically participate in review of policies, procedures and guideline to ensure alignment with Enterprise Risk Management on Safety & Environmental management Coordinate health & safety induction of new employees (in conjunction with HRD) and brief/awareness for contractors as necessary. Conduct periodical work place health & safety inspection on facilities to ascertain compliance Conduct health and safety risk assessment Requirements Minimum of 3 years of experience as a Safety Officer or similar role Excellent knowledge of legislations and procedures. Good knowledge and experience in QMS systems. Excellent knowledge of potentially hazardous materials or practices 3 years of experience in producing management quality reports Experience with writing policies and procedures for health and safety Familiarity with conducting data analysis and reporting statistics Proficient in MS Office Working knowledge of safety management information system Outstanding organizational skills Critical thinker and problem-solving skills Team player Good time-management skills Great interpersonal and communication skills BSc/BA in safety management or similar field Certificate in occupational health and safety is an added advantage