3122 jobs found

Job Details Information Technology: systems development, business analysis, architecture, project management, data warehousing, infrastructure, maintenance and production Job Purpose The primary objective of Service Management is to provide the disciplines that ensure the collective effort and output of the IT organisation translates solely to sustainable high-quality IT services that help to achieve the Stanbic IBTC Bank's business objectives. The disciplines must also ensure these services are cost effective by efficient utilisation and deployment of technology resources. In StanbicIBTC, the Head IT Service Management also doubles as a BIO (Business Information Officer) to any given Business unit, acting as the single point of contact between IT and the Business Unit. This role requires being constantly in touch with the Business team to continuously understand their priorities and communicate same to IT and also coordinate the delivery of such priorities Key Responsibilities/Accountabilities Key Responsibilities Drive the formulation and delivery of IT Strategies ensuring continuous alignment with the Stanbic IBTC Nigeria's business strategies Lead Business Management function in support of the Chief Information Officer of Stanbic IBTC Nigeria Oversee reports and presentations on IT performance Oversee IT Business Control team Identify, report and resolve financial risks and issues Manage manpower resources for the Information Technology Department of Stanbic IBTC Nigeria in collaboration with Human Capital Oversee Production Assurance and Customer Care team responsible for Service Operations, Service Transition and Service Design Benchmark service levels against other banks with a view to improving our services Business Information Officer Preferred Qualification and Experience Qualification and Experience First Degree IT related course and Computer Sciences IT Infrastructure Library (ITIL)/IT Service Management (ITSM) qualification Project Management Certification Minimum of 10 years experience in IT Service management Minimum of 7 years experience in the implementation of ITIL Processes (Incident, Problem, Change, Release, Service Asset & Configuration Management, Availability, Capacity and Financial Management processes) Minimum of 7 years experience in Project delivery experience (Scope, Risk & Issue, Cost, Time, Procurement, Stakeholder management). Knowledge/Technical Skills/Expertise Technical Competencies Financial management Research and information gathering IT strategy and planning IT knowledge

Job Details Business Banking Job Purpose To support the Business Manager with the day to day running and maintenance of the portfolio. To provide a central office-bound contact point for customers. To deal with all credit related issues in Lifestyle and Entrepreneur segments. To ensure effective communication with Business Managers on all matters relating to the portfolio Key Responsibilities/Accountabilities Customer Experience Provides a consistent customer experience in line with the Small Enterprise Customer Value Proposition Provides a second face office-bound (information/ query handling) service point for Entrepreneur customers. Performs a liaison role between the Business Managers, customers, branches and back office service fulfilment and credit functions. Interacts with customers to establish financial information requirements. Educates customers regarding the parameters and routine procedures governing entrepreneur product and service offerings. Interviews Business customers, when required. Assists with completion of documents and opening of all accounts for the Entrepreneur segment. Ensures that welcome letters are sent to new customers. Attends to transferring and closing of accounts, when necessary. Effectively migrates customers to Direct Channels. Ensures that all new service requests (queries and complaints) are logged correctly, as either a “first contact resolution” or “non-first contact resolution” as appropriate. Ensures that service requests in personal work list are actioned within agreed timelines. Ensures accurate capture, updates or amendments of customer information and history notes. Accurately and efficiently collates and check securities documentation and mandates for banking facilities. Analyses business and financial information e.g. balance sheets, financial statements and management accounts, to prepare and motivate non-scored credit applications in line with credit requirements. Processes scored/un-scored credit applications. Monitors daily excesses to ensure that customer facilities are managed within the parameters set by Credit. Ensures timeous completion of all credit reviews. Ensures the preparation and completion of security documents for accounts on the relevant portfolio. Actions the daily credit violations. Assists with credit checks on new and existing accounts and credit applications, when necessary. Arranges and prepares the manager's appointments for the week ahead. Supports the manager in researching and prospecting for new and migratory business. Lending support and risk management Drive Transaction Led Acquisition Maintains customer portfolio data to identify opportunities for additional facilities. Cross-sells additional value adding products and services to existing customers to assist them in growing their businesses. Identifies and generate sales leads to stakeholders e.g. Personal Market, Vehicle and Asset Finance; Electronic Banking; Standard Bank Financial Consultants; Standard Bank Insurance Brokers, etc. Completes sales and lead generation tracking forms on a daily basis. Ensures that targets and budgets are met. Participates in tactical sales/marketing activities as required. Ensures that all leads are logged correctly in the presence of the customer and ensures cross selling opportunities are identified. Identifies and actions opportunities for cross- and up-sell. Identifies migration opportunities and sells products/services reactively. Reports Scrutinises/Actions all relevant reports according to laid-down instructions, especially the following: Report 8918 (Referral report) where applicable. Report 8665/2084 Actioning of report 2031 (Overdraft list of current/staff accounts) Actioning of report 2099 (Limit reviews) Actioning of excess and dormancy list received from credit Actions Know Your Customer (KYC) and Enhanced Due Diligence (EDD) reports Routine Actions credit referrals Actions credit violations Captures applications for Property Guarantees Captures applications for Lease Guarantees Ensures efficient and effective completion of Conditions of Approvals (COA)'s. Preferred Qualification and Experience Matric Business-related degree 3-4 years branch experience An understanding of how businesses operate, as well as understanding the business risks, industry risks and financial requirements pertaining to the small, medium business market. Knowledge/Technical Skills/Expertise Good knowledge of general banking practices and procedures. Good numerical skills and financial acumen to analyse and evaluate financial statements and balance sheets. A thorough working knowledge of standardised business banking products. Good knowledge of Personal Banking product offerings. A basic knowledge/ awareness of financial investment options, vehicle and asset finance and electronic banking options for lead generation purposes. A basic knowledge of competitor offerings. A sound working knowledge and understanding of Credit principles and practices, including an understanding of credit application, securities and balance sheet requirements, as well as a good knowledge of behavioural scoring. A strong working knowledge of the terms and conditions of multiple legal entities (companies, close corporations, sole proprietorships etc.) in the Business market and the legislative restrictions and requirements governing these from a financial services perspective. A working knowledge of the Financial Advisory and Intermediary Services Act (FAIS) and the Financial Intelligence Centre Act (FICA). A sound working knowledge of Managing Local Market (MLM) sales principles and practices to manage and optimise portfolio retention and growth. Understanding and support of the bank's multi-channel environment.

Job Details Business Banking Job Purpose To support the Business Manager with the day to day running and maintenance of the portfolio. To provide a central office-bound contact point for customers. To deal with all credit related issues in Lifestyle and Entrepreneur segments. To ensure effective communication with Business Managers on all matters relating to the portfolio Key Responsibilities/Accountabilities Customer Experience Provides a consistent customer experience in line with the Small Enterprise Customer Value Proposition Provides a second face office-bound (information/ query handling) service point for Entrepreneur customers. Performs a liaison role between the Business Managers, customers, branches and back office service fulfilment and credit functions. Interacts with customers to establish financial information requirements. Educates customers regarding the parameters and routine procedures governing entrepreneur product and service offerings. Interviews Business customers, when required. Assists with completion of documents and opening of all accounts for the Entrepreneur segment. Ensures that welcome letters are sent to new customers. Attends to transferring and closing of accounts, when necessary. Effectively migrates customers to Direct Channels. Ensures that all new service requests (queries and complaints) are logged correctly, as either a “first contact resolution” or “non-first contact resolution” as appropriate. Ensures that service requests in personal work list are actioned within agreed timelines. Ensures accurate capture, updates or amendments of customer information and history notes. Accurately and efficiently collates and check securities documentation and mandates for banking facilities. Analyses business and financial information e.g. balance sheets, financial statements and management accounts, to prepare and motivate non-scored credit applications in line with credit requirements. Processes scored/un-scored credit applications. Monitors daily excesses to ensure that customer facilities are managed within the parameters set by Credit. Ensures timeous completion of all credit reviews. Ensures the preparation and completion of security documents for accounts on the relevant portfolio. Actions the daily credit violations. Assists with credit checks on new and existing accounts and credit applications, when necessary. Arranges and prepares the manager's appointments for the week ahead. Supports the manager in researching and prospecting for new and migratory business. Lending support and risk management Drive Transaction Led Acquisition Maintains customer portfolio data to identify opportunities for additional facilities. Cross-sells additional value adding products and services to existing customers to assist them in growing their businesses. Identifies and generate sales leads to stakeholders e.g. Personal Market, Vehicle and Asset Finance; Electronic Banking; Standard Bank Financial Consultants; Standard Bank Insurance Brokers, etc. Completes sales and lead generation tracking forms on a daily basis. Ensures that targets and budgets are met. Participates in tactical sales/marketing activities as required. Ensures that all leads are logged correctly in the presence of the customer and ensures cross selling opportunities are identified. Identifies and actions opportunities for cross- and up-sell. Identifies migration opportunities and sells products/services reactively. Reports Scrutinises/Actions all relevant reports according to laid-down instructions, especially the following: Report 8918 (Referral report) where applicable. Report 8665/2084 Actioning of report 2031 (Overdraft list of current/staff accounts) Actioning of report 2099 (Limit reviews) Actioning of excess and dormancy list received from credit Actions Know Your Customer (KYC) and Enhanced Due Diligence (EDD) reports Routine Actions credit referrals Actions credit violations Captures applications for Property Guarantees Captures applications for Lease Guarantees Ensures efficient and effective completion of Conditions of Approvals (COA)'s. Preferred Qualification and Experience Matric Business-related degree 3-4 years branch experience An understanding of how businesses operate, as well as understanding the business risks, industry risks and financial requirements pertaining to the small, medium business market. Knowledge/Technical Skills/Expertise Good knowledge of general banking practices and procedures. Good numerical skills and financial acumen to analyse and evaluate financial statements and balance sheets. A thorough working knowledge of standardised business banking products. Good knowledge of Personal Banking product offerings. A basic knowledge/ awareness of financial investment options, vehicle and asset finance and electronic banking options for lead generation purposes. A basic knowledge of competitor offerings. A sound working knowledge and understanding of Credit principles and practices, including an understanding of credit application, securities and balance sheet requirements, as well as a good knowledge of behavioural scoring. A strong working knowledge of the terms and conditions of multiple legal entities (companies, close corporations, sole proprietorships etc.) in the Business market and the legislative restrictions and requirements governing these from a financial services perspective. A working knowledge of the Financial Advisory and Intermediary Services Act (FAIS) and the Financial Intelligence Centre Act (FICA). A sound working knowledge of Managing Local Market (MLM) sales principles and practices to manage and optimise portfolio retention and growth. Understanding and support of the bank's multi-channel environment.

Job Details Standard Bank is the largest bank in Africa and our highly visible brand, award-winning service, and strong global presence helps us maintain our market-leading position. We place huge value on the talent of our people to drive our continued success, and to support our plans for growth. We now need a talented and resourceful individual to help us fulfil our business objectives and build customer loyalty. Job Purpose As one of the oldest and most successful financial institutions in the country, we're always looking to hire dedicated, ambitious men and women to fill key future roles in our ever-growing organisation. One of those roles is as an officer frontline, the person at each branch who effortlessly fulfils a number of highly visible responsibilities (including Enquiries, Reception and a Teller role), while ensuring exceptional customer service. An Officer Frontline (which includes Enquiries, Reception and a Teller role) is responsible for providing exceptional customer service including efficient and accurate transactions. An Officer Frontline is a highly visible position in a bank branch, which is mainly spent interacting with customers. Key Responsibilities/Accountabilities As the Officer Frontline, you'll be responsible for: Ffulfilling a number of roles, such as enquiries, teller and reception area Providing the high-quality, efficient processing of customers' financial transactions; and Ensuring that all customer queries are attended to efficiently Preferred Qualification and Experience The Officer Frontline is expected to uphold the integrity and reputation of the Bank work on Saturdays and perhaps even Sundays (depending on the branch) work shifts and, in some regions, work at any of the branches wear a uniform Knowledge/Technical Skills/Expertise Our Consultant Frontlines are expected to work between Monday and Sundays work shifts and, in some regions, work at any of the branches wear uniforms

Overview Are you confident to lead a team to deliver high standards of patient care and service excellence? We have an exciting opportunity within the Business Process team for a Pharmacy Manager. Purpose and Objectives Job Purpose: To manage and drive strategic business initiatives through stakeholder engagement and effective team management Job Objectives: Be a central contact for stakeholders like Discovery, CDM and others Manage all operational stakeholder discussions with Discovery, CDM and others Hub and store support to improve operational compliance Manage all related escalations to resolution Manage and drive resolution of system issues Drive the compliance reporting with IT Improve operational relationships with Discovery and CDM Managing a team of support staff Manage store compliance to virtual queue SLA and in-store processes Internal and external stakeholder relationships Project management Assisting with related processes such as compliance, communications and formulation of SOP's Requirements Education and Experience Requirements: Essential: Registered Pharmacist with SAPC Essential: Minimum 2 years' experience post community service year Essential: Minimum 1 year People Management experience Essential: Registration with SAPC as the Responsible Pharmacist Essential: Retail Pharmacy experience Essential: Unisolve experience Essential: Marconi experience Job Knowledge and Skills Required: SAPC and relevant legal knowledge Ethical working practice and compliance Knowledge of stock, cost, risk and compliance management procedures Knowledge of patient care, professional counselling Knowledge of customer service excellence Knowledge of labour legislation and IR practices Sound understanding and application of financial management principles Knowledge of competency based interviewing Sound managerial skills Results and target driven Planning and organising skills Problem-solving skills Strong customer orientation Interpersonal skills (Customer service orientation and effective patient care) Computer literacy Strong financial acumen Essential Competencies Leading and Supervising Delivering Results and Meeting Customer Expectations Planning and Organising Relating and networking Following instructions and Procedures Coping with Pressures and Setbacks Entrepreneurial and Commercial Thinking Working with people Adhering to Principles and Values Kindly note only applicants who meet the minimum requirements will be contacted.​ We are committed to the principles of Employment Equity.

Overview The main purpose of the job is to offer exceptional customer service by providing detailed product knowledge and maximising sales through effective cross and up selling. Purpose and Objectives To drive sales of the store through cross and up selling. To reduce loss and shrinkage in store by adhering to Store Operating Procedure. To create an appealing shopping environment for customers. To maximise sales by taking ownership of the execution of all promotional events and daily requirements in store. To increase profitability and brand loyalty with customers. To ensure continuity of excellent customer service. Requirements Essential Competencies: Communication skills. Customer service skills. Listening and interpersonal skills. Problem solving ability. Qualifications and Experience: Matric/Grade 12 (essential). Experience in cosmetics. Retail in sales or service environment (desirable). Skills, Abilities and Job Related Knowledge: Good understanding of retail principles. Be able to interact with customers effectively. Ability to apply selling skills. Computer literate. Good understanding of stock management principles.

Overview We are looking to recruit an Administration Clerk to work within the Banking & Sales Audit department of Clicks Group Services. The role will be based at Clicks Head Office in Cape Town and will report to the Supervisor (Finance). Purpose and Objectives To prepare, scan and index all bank deposit slips and declaration documentation that comes into the department. To ensure that all bank deposit slips and declaration documentation are prepared, scanned and indexed correctly and on time. To meet set deadlines based on daily performance targets. To ensure accuracy and pay strong attention to detail. Requirements Education and Experience: Matric/Grade 12 (essential). PC Literacy (Microsoft Excel, Outlook). Job related knowledge and skills: Strong attention to detail. Verbal and written communication skills. Ability to liaise and communicate at all levels. Good time management skills. Ability to handle pressure and meet deadlines. High work standards. Ability to follow rules and procedures.

Position Description Position Title: Temporary Administrative Associate I Location: Nairiobi Basic Function: The Temporary Administrative Associate I is responsible for providing efficient and effective administrative and technical support for FHI360 offices in its functional areas including Procurement, management of inventory stores, office, fleet, administration files and efficient resource utilization. The Temporary Administrative Associate I will report to the Contract & Grants Manager with a dotted line to the Associate Director, shared services. Tasks and Responsibilities: a) Support of the Procurement Function Reviewing IPR and ensure that its duly approved Support sourcing for quotations from vendors using the prescribed forms Verify quotations for correct and complete details as per requests. Sort quotations and prepare Summary Bid analysis using the format provided. Ensure appropriate approvals on the Summary Bid analysis form - justification for selected Vendors, Quotations, Anti-Terrorism searches, KCO Procurement checklist, Vendor Certification forms. Prepare local purchase orders as per required templates and on a timely basis for approval. Timely Issue fully approved LPOs to the vendors. Ensure all LPOs are acknowledged are filed consistently. Ensure all invoices are verified and attach supporting documentation prior to submission to Finance - justification for selected Vendors, Quotations, Anti-Terrorism searches, KCO Procurement checklist, Vendor Certification forms, Delivery Notes, etc Ensure all copies of the documents submitted to finance for payment are filed. Update the LPO tracker to ensure its up to date with all issued LPOs and Invoices received. Refresh the prequalified vendors List Provide alternative secretarial service to the bid evaluation committee b) Support of Administrative function Support in fleet management services and Insurance issues arising on fleet in Nairobi and the field offices, request for fuel cards and monitoring limits and bank guarantee. Assist in maintaining and establish effective record keeping systems for documents in Administration both manually and electronic. Develop a full proof tracking system to effectively and efficiently track and locate all verified evaluated documents through proper identification. Assist in inventory listing and verification process and stores management processes Provide support in the disposition of excess property in FHI 360 warehouse in Nakuru through an open completion -sealed bidding In charge of stores, consumables and monitoring the re-order levels Monitoring utility and service contracts and ensuring validity and a good filing system Forward invoices for utility, rent and services with supporting documentation to finance for payment. Any other duties as maybe assigned. Minimum Recruitment Standards: Bachelors' degree in Business Administration or related field with 1-3 years' experience or Diploma in Business Management or related field with 3-5 years' relevant experience .Excellent computers skills in MS Office Suite This job description summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time. FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support healthy work/life balance. Join our global workforce to make a positive difference for others - and yourself. Please click here to continue searching FHI 360's Career Portal. FHI 360 is an equal opportunity and affirmative action employer. FHI 360 is an equal employment and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, disability, veteran status, genetic information or any other status or characteristic protected under applicable law.

Position title: Project Director, DHAPP-ZDF Partnership for Sustainable HIV Epidemic Control. Reports to: Director, Southern Africa/East and Southern Africa Regional office (ESARO) Location: Lusaka, Zambia Background FHI 360 is seeking a Project Director for an anticipated 4-year, 26m project in Zambia, funded by the US Department of Defence (DOD), entitled Department of Defense HIV/AIDS Prevention Program (DHAPP) - Zambian Defence Force (ZDF) Partnership for Sustainable HIV Epidemic Control. If FHI 360 secures this grant, the project would likely start in September 2020. This is a follow-on to FHI 360's current award, Zambian Defence Force (ZDF) Prevention, Care and Treatment (PCT). The main technical areas covered by the DHAPP-ZDF Partnership for Sustainable HIV Epidemic Control will likely include the following: demand creation and community-based services for prevention of HIV cervical cancer as well as linkages to care and treatment; HIV-testing services; HIV-related related care and treatment, including PrEP and ART; Voluntary Male Medical Circumcision (VMMC); lab services; and health systems strengthening (HSS). The primary target population is the armed forces/military in Zambia. Position Summary The Project Director is responsible for providing technical leadership and management as well as for the day-to-day running of the project. He/she ensures effective implementation and application of sound evidence-based technical strategies, activities and best practices in line with FHI 360's and the donor's rules and regulations as well as appropriate national guidelines and policies. The Project Director: plans and directs project schedules and monitors budget/spending; oversees the project from initiation through delivery and close-out; organizes project activities, ensuring completion of the project on schedule and within budget constraints; selects, develops and evaluates personnel to ensure the efficient operation of the function; ensures compliance and proper financial management; and represents the project team to both internal and external stakeholders. Duties and responsibilities Provide high-level representation of the project to all key partners, government stakeholders, and staff across FHI 360 (country office, regional office, headquarters office). Review project proposals and plans to determine scheduling, budget, procedures, staffing, and allotment of resources needed for the project. Establish work plans, project teams, and SOPs to meet project goals and ensure compliance with policies of FHI 360 and of the donor. Establish, serve and maintain partnerships with internal and external stakeholders on project matters. Oversee all technical, program and financial activities of the project, providing leadership in the planning, designing and development of key strategies, activities, workplans as well as ensuring cost effective implementation of all key intervention areas; Plan, direct, and coordinate activities for the project, to ensure that goals and objectives are accomplished within prescribed time frame and funding parameters; Ensure the quality and timely submission of reports and other deliverables required by key stakeholders, including the donor, the Government of Zambia, and FHI 360 RO/HQ. Oversee recruitment and proper induction of project staff, ensuring their familiarity with mandate values, quality standards, policies and program objectives and their individual responsibilities in upholding these standards and policies. Provide leadership to the project team, including offering direction and guidance on priorities, clarifying expectations and standards, and encouraging effective team-work. Hold project staff accountable for expected performance and ensure they get appropriate onboarding and training; Support performance management and professional development of direct reports, including ongoing feedback, coaching, and career support. Ensure the safeguarding of project staff/partners/beneficiaries, proper compliance and controls for fraud prevention, adherence the highest standards of ethics, and timely resolution of any audit findings. Perform other duties as assigned. Required knowledge, skills and abilities Strong knowledge of HIV/AIDS programming, especially in the technical areas of this project. Understanding of USG/PEPFAR rules and regulations, priorities and strategies, including PEPFAR Key Performance Indicators (KPIs) and reporting requirements. Proven expertise in financial and contractual management (including both prime award and subaward levels), compliance and systems for accountability. Comprehensive knowledge and demonstrated mastery of concepts, practices and tools for project/program management. Sensitivity to cultural differences and understanding of the political and ethical issues surrounding HIV infections Well-developed oral and written communication, presentation, and interpersonal skills as well as negotiation and influencing skills. Effective critical thinking and analytical skills as well as the ability to problem-solve on complex and highly varied issues. Demonstrated ability to effectively plan, organize and manage resources. Ability to build and maintain positive relationships among individuals, groups and organizations, including networking and establishing/supporting partnerships with key stakeholders relevant to the project (both internal and external). Computer literacy and proficiency in Microsoft word, Excel and PowerPoint. Ability to undertake extensive local travel and some international travel. Minimum Qualifications and Desired Experience Bachelor degree as a minimum. Master's degree in relevant field such as Public Health, Behavioral or Social Sciences, International Development, Human Development or related field is preferred; Medical Degree is a plus. At least 12 years of project management experience, including successful management of large-scale projects (of comparable size/scope) within the NGO sector. At least 10 years of progressively responsible positions working within public health programs, preferably with a focus on HIV/AIDS and the specific technical areas covered by this project. Demonstrated success in managing PEPFAR-funded public health programs, including strong understanding of USG rules and regulations, reporting requirements, and strategic priorities. High degree of proficiency in written and spoken English communication, including presentation and report writing skills as well as negotiation and diplomacy skills. Experience working in the ESA region; familiarity with Zambia is preferred. Experience working with Armed Forces and understanding military culture is an added advantage (though not a necessity). Travel Requirements: 10% - 25% Disclaimer: This job description summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time. * NOTE: Determination of the job level is based on combination of primary and secondary criteria (i.e. project value, staff headcount, number of subawards and other factors). This job description summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time. FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support healthy work/life balance. Join our global workforce to make a positive difference for others - and yourself. Please click here to continue searching FHI 360's Career Portal. FHI 360 is an equal opportunity and affirmative action employer. FHI 360 is an equal employment and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, disability, veteran status, genetic information or any other status or characteristic protected under applicable law.

Position Description Position Title: Temporary Data Collector (2 positions) Location: Nairiobi Position summary. This rapid qualitative research will be conducted by a team of four people over a period of two weeks. Field work will be led by FHI 360 staff, working closely with one local research lead and two qualitative Data Collectors. This scope of work is for the Data Collector position, which will entail taking participants through the informed consent process; facilitation of IDIs and FGDs, including moderating discussions and notetaking; and team-based data synthesis and analysis. We require the Data Collector to be physically present during training and data collection. Position Description: Conducts qualitative data collection such as IDIs and FGDs to gather data for the assigned research study. This includes moderating discussions/interviews or taking detailed notes. Translation of the provided questionnaires into the local dialects, as necessary May collect additional structured data if required for the study Meticulously maintains complete and accurate records and files pertaining to the assigned research study Maintains participant confidentiality and security of data gathered Accurately translates and transcribes collected data, as required Participates in daily debrief sessions with the team at the end of the day to discuss and digitize data from the day's activities and support an iterative synthesis process throughout the field work Performs other related duties as assigned Physical demands: The position can entail long periods of sitting, standing and/or walking. Workstations (postings) will vary from project to project. There will be varied exposure to environmental elements such as sunshine, rain, cold, winds. Field schedules vary from day to day and according to the preference of the potential study participants. Other Requirements: Fluent in Kiswahili, English, and Somali (as well as possibly additional local languages depending on location of research study). Part of the role will be to provide real-time translation to foreign team-members so spoken English is a priority. Excellent organizational skills and ability to follow study-specific procedures and guidelines reliably. Excellent interpersonal communication skills, including ability to adapt to changing situations and group dynamics. Research ethics training certification. Proficiency in basic computer technology including word processing (e.g. Microsoft Word), email and basic data entry (e.g. Microsoft Excel). Previous training and experience in qualitative research data collection methods is essential Minimum Requirements Education and Experience: BS/BA in relevant field and 1-3 years of relevant work experience; Experience working with infectious disease, vaccination programs, and/or mass drug administration is preferred. Demonstrated experience conducting qualitative data collection. Demonstrated experience following specific research protocols This job description summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time. FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support healthy work/life balance. Join our global workforce to make a positive difference for others - and yourself. Please click here to continue searching FHI 360's Career Portal. FHI 360 is an equal opportunity and affirmative action employer. FHI 360 is an equal employment and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, disability, veteran status, genetic information or any other status or characteristic protected under applicable law.

Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk. Your Role and Responsibilities About the Role: Provides project support through ownership and management of project documentation and facilitation of project team communications. Sets up the project control book, enters data, tracks issues and changes, produces status reports and handles financial and procurement transactions. Supports general contract management through asset management, financial process support, issues management, measurements reporting, project plan execution. Duties of a project administrator include all aspects of facilitating a project: scheduling meeting times and locations, taking meeting minutes, developing presentations. Required Technical and Professional Expertise NA Preferred Technical and Professional Expertise NA About Business Unit IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence. Your Life @ IBM What matters to you when you're looking for your next career challenge? Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible. Impact. Inclusion. Infinite Experiences. Do your best work ever. About IBM IBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries. Location Statement For additional information about location requirements, please discuss with the recruiter following submission of your application. Being You @ IBM IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Job Summary Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor. Wash and disinfect kitchen and store room areas, tables, tools, knives, and equipment. Receive deliveries, store perishables properly, and rotate stock. Ensure clean wares are stored in appropriate areas. Use detergent, rinsing, and sanitizing chemicals in the 3-compartment sink to clean dishes. Inspect, pull, and stack cleaned items, send soiled items back for re-scrubbing and re-washing. Rack and spray all racked items with hot water to loosen and remove food residue. Sort, soak, and wash/re-wash silverware. Breakdown dirty bus tubs. Empty and maintain trashcans and dumpster area. Clean and mop all areas in assigned departments. Dispose of glass in the proper containers. Break down cardboard boxes and place them and other recyclables in the recycle bin. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Brand: Sheraton Hotels & Resorts

Receive, unload, and process deliveries and account for incoming freight based on invoice and receiving reports. Stage merchandise by department, mark appropriately for placement in facility, and deliver merchandise to appropriate department. Verify and track received inventory and complete inventory reports and logs. Reconcile shipping invoices and receiving reports to ensure count accuracy. Receive, store, ship, and deliver incoming and outgoing department packages and mail. Secure the receiving room and its contents, ensuring safekeeping of packages. Follow all national, state, and local hazardous material shipping guidelines and regulations. Ship all out-going mail and packages. Verify quantity and condition of packages upon receipt prior to delivery to guest. Communicate with guest regarding received packages. Maintain accurate tracking system on all shipping and receiving transactions, including receiving guest signatures for received packages. Communicate with proper management regarding any loss or damage with packages. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Read and visually verify information in a variety of formats (e. g., small print). Visually inspect tools, equipment, or machines (e. g., to identify defects). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Brand: Sheraton Hotels & Resorts

Job Summary Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Cash guests' personal checks and traveler's checks. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Assist management in training, motivating, and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests' service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Brand: Renaissance Hotels

Job Summary Provide general spa orientation to guests upon arrival, such as the location and use of locker rooms, lounge areas, and hospitality stations. Offer guests amenities such as water, juice, or heated neck pillows. Answer questions about general property information and amenities. Escort guests to and from treatment rooms. Check computer for updates and changes to schedule regularly throughout the day. Maintain cleanliness of workstation, treatment rooms, spa/salon locker room, and lounge areas. Dispose of trash and dirty linens in the proper area. Secure supplies and equipment at the end of each shift. Stock towels, linens, supplies, and amenities in the locker room, lounge areas, and hospitality stations. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets. Anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing less than or equal to 10 pounds; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Brand: Marriott Hotels Resorts /JW Marriott

Observe all gaming activities, including players and croupiers, to promote the adherence of casino procedures in assigned pit area, notifying the immediate supervisor of any unusual activity. Be familiar with and promote adherence to all local gaming regulations. Record and monitor all chips fills and credits as well as credit transactions in assigned Pit area, including the accuracy of all transactions. Correct errors made by the croupiers. Check the accounting of bankroll, fills, turnbacks, cash drop, and credit markers in designated working areas for accuracy. Maintain accurate accounts for the gaming activity of all customers in assigned gaming area who are defined by Shift Manager as “rated players”. Check that all rating slips are accurate and forwarded to Pit clerks by the end of the shift. Check that all customers are properly rated. Monitor the cleanliness and condition of each area according to designated standards. Complete all paperwork and closing duties before the end of the shift. Settle differences between croupiers and guests through a proper explanation of the rules so that the guest does not feel at a disadvantage. Approve complimentary privileges to qualified players. Assist the Marketing department in the solicitation of players.Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance is clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than 10 pounds without assistance. Stand, sit, or walk for an extended time period. Perform other reasonable job duties as requested. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Brand: Sheraton Hotels & Resorts

JOB SUMMARY Manages housekeeping functions and staff to ensure property guest rooms, public space and employee areas are clean and well maintained. Areas of responsibility include Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with team to successfully execute all housekeeping operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Managing Housekeeping Operations • Maintains strong working relationship with Front Office to ensure effective communications for operational issues. • Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. • Inventories stock to ensure adequate supplies. • Ensures guestrooms, public space and employee areas are cleaned according to operating standards. • Ensures compliance with all housekeeping policies, standards and procedures. • Initiates and maintains an effective inspection program including rooms, public areas, employee work and locker areas, storage areas, recreation areas, laundry areas, garage and grounds. Managing Departmental Costs • Supervises and approves the budgeting and ordering of guestroom and cleaning supplies. • Understands the importance of department's operation on the overall property financial goals and educates staff on details as appropriate. • Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports. • Keeps the Housekeeping team focused on the critical components of operations to drive guest satisfaction and the desired financial results. • Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals. Ensuring Exceptional Customer Service • Responds to and handles guest problems and complaints effectively. • Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. • Empowers employees to provide excellent customer service. • Develops goals and expectations for direct report managers. • Celebrates successes and publicly recognizes the contributions of team members. • Reviews employee satisfaction results to identify and address employee problems or concerns. • Communicates expectations, recognizes performance, and produces desired business results. Conducting Human Resources Activities • Ensures property policies are administered fairly and consistently. • Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. • Establishes goals and objectives for all areas of responsibility. • Directs staff to strive for continuous improvement in all areas of responsibility. • Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation. • Manages employee progressive discipline procedures for areas of responsibility. • Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Ensures employees are treated fairly and equitably. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Brand: Marriott Hotels Resorts /JW Marriott

Function The successful incumbent is required to maintain the up keep of all guest rooms and corridors; perform the day-to-day operations of the soil/linen room, including soil room administration and to ensure that all public areas in the hotel are cleaned and maintained in accordance with Marriott International Policies and Procedures. Required Experience & Qualifications 1 - 2 years' experience in Housekeeping in a 4 or 5 Star Hotel Good communication skills Ability to work without supervision Customer / staff focused Team orientation Attention to detail Preference will be given to South African Citizens.Key Responsibilities Operate, monitor and issuing of hotel linen and uniform for operation. Maintain accurate records of items laundered. Documenting stock, counting of arrival stock/linen and packing of stock/linen. Receive, segregate, count, and record number of items of soiled linen for laundry, and place soiled items in containers/laundry bags. Assist in preparing the linen room for linen stock take. Will be expected to perform the day to day operation of the soil/linen room as instructed by linen room manager Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance is clean and professional; Maintain confidentiality of proprietary information; Protect company assets. Develop and maintain positive working relationships with others; Support team to reach common goals; Listen and respond appropriately to the concerns of other employees. Identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. You can also be scheduled to work in the Soil Room, Public Area and Housemen. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Brand: Westin Hotels & Resorts

Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Visually inspect tools, equipment, or machines (e. g., to identify defects). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Brand: Protea Hotels

Job Profile This role is the highest technology executive position and it’s focused on Technology Strategy, Innovation, Engineering Execution, Software Development, Systems Engineering, Product Management, Artificial Intelligence, Machine Learning, Data Science & Analytics, IT Administration, IT Security & Infrastructure. The CTO will develop and execute the short, medium and long term strategic plan for technology, product development, deployment, and management. He/She will drive the creation and execution of a strategic technology roadmap across all products and client services. The CTO will also be a key contributor to the firm's planning process for digital/product innovation. As a member of the senior leadership team, the CTO will also be responsible for recruiting and developing high performing teams, leading the firm's growing engineering team towards high performance and velocity, sustainability, quality & excellence. He/She will be responsible for engineering, delivering, deploying and supporting all products, platforms, systems and infrastructure from the firm. Job Responsibilities: Technology Strategy As a member of the senior level team, make a key contribution to the formulation of the company’s business and technology strategies that will help scale product development and drive continued innovation on all platforms/offerings. Proactively advise the senior level team on the emerging technologies and digital trends that are most relevant to the company’s goals and evolving needs. Help determine investment parameters, priorities and risks for company-wide IT initiatives to maximize the return on investment. Identify, select, build and implement technology solutions in-house to meet current and future tech solution needs in the market- both private and public sectors. Lead the strategy for technology platforms, partnerships and external relationships. Technology Operations Oversee all operations including but not limited to Engineering, Product Innovation, Data Science, Security & Infrastructure and Business Intelligence. Develop and lead a collaborative and agile software development approach that improves velocity, while maintaining a strong focus on both quality and scalability. Direct the design, planning, implementation, and maintenance of the computing infrastructure that supports the company’s operations and business applications. Establish metrics for managing Engineering effectiveness and for measuring its impact on the business. Establish a comprehensive enterprise information security program to ensure the integrity, confidentiality and availability of relevant data. Identify emerging technology trends and ensure the company is leveraging them when appropriate to increase efficiency, reduce costs, and drive value. Establish and enforce technology policies, processes, portfolio management, development standards and methodologies.  Leadership & Team Development Inspire, lead and nurture the the firm's engineering team. Ensure, on an ongoing basis, that current and planned technical architecture, investments and solutions are aligned with the firm's business objectives. Prepare and manage engineering’s operational budgets that meet prevailing objectives and constraints. Ensure that the organization has strong systems analysis and project management skills, and the ability to execute business-critical projects within agreed deadlines. Develop and maintain a plan that provides for succession and continuity in the most critical IT management positions. Providing a face for the company’s technical vision, by engaging in speaking opportunities, conferences, media activities, etc. in alignment with the company's strategy to build a strong online presence and brand internationally Partner with business leaders including, Head, Solutioning & Programs, VP Business Development, VP Enterprise Solutions and VP Public Sector to deliver on product solutions and enhancements in the market and create robust solution roadmaps. Lead and manage the Software Development and engineering teams to deliver software, infrastructure and architecture that meets the needs of our clients. Create, implement and maintain a continuous improvement plan for software development and IT infrastructure, while supporting the product teams to meet current and future client needs. Hire, develop, evaluate and retain a highly-qualified team of engineering professionals. Foster the firm's culture and values in Engineering, acting as a mentor to team members. Develop and maintain a plan that provides for succession and continuity in the most critical engineering management positions.