Role Summary: About Us: Baker Hughes, a GE company(NYSE:BHGE) is the world’s first and only fullstream provider of integratedoilfield products, services and digital solutions. Drawing on a storiedheritage of invention, BHGE harnesses the passion and experience of its peopleto enhance productivity across the oil and gas value chain. BHGE helps its customers acquire,transport and refine hydrocarbons more efficiently, productively and safely,with a smaller environmental footprint and at lower cost per barrel. Backed bythe digital industrial strength of GE, the company leverages minds, machinesand the cloud to break down silos and reduce waste and risk, applyingbreakthroughs from other industries to advance its own. With operations in over 120countries, the company’s global scale, local know-how and commitment to serviceinfuse over a century of experience with the spirit of a startup – inventingsmarter ways to bring energy to the world. Follow Baker Hughes, a GE company onTwitter or visit us at BHGE.com. Role Summary: In this position, you willprimarily act as an employee advocate and partner to our people leaders on allissues related to human resources. You should be a proactive communicator andchange agent, someone who can successfully balance employee needs with businessobjectives to create integrated solutions. Specific Scope/Client Groups:D&E, HQ . Essential Responsibilities: Providededicated support and guidance to People Leaders and employees on HRfundamentals including: talent development, performance management, talentsection, rewards, employee relations issues, etc. Serveas an extension to assigned client leadership team(s) to provide input andguidance regarding initiatives from an HR perspective Providecoaching, advice, and guidance on matters such as policies, employment law,employee relations, organizational design, performance issues, leadership,management practices, etc. ConductHR training and support for functional processes like Performance Development(PD), Talent Reviews, Salary Planning and New Employee Orientation, etc. Partnerwith Centers of Excellence to facilitate transactional HR processes to ensuresuccess in core functional areas (staffing and recruiting, HR operations, OTDinitiatives, etc.). Manageemployee relations issues and ensure concerns are properly identified, reported& resolved Assurecompliance with all applicable local laws and corporate policies/guidelines,and identify opportunities to develop and implement new practices/guidelines toachieve business goals. HRpolicy/training- Ensure consistent application and integration of policies,procedures and practices at 100% compliance to promote an ethical and compliantwork environment Analyzeand interpret data as required to support HR strategy (organization fitnessdesign metrics) in core functional areas (retention, span and layerscompliance, diversity, etc. Qualifications/Requirements: Bachelor's Degree in a human resourcesdiscipline or business from an accredited college or university and/orequivalent experience. Minimum 7 years of relevant HumanResources experience Eligibility Requirement: Legal authorization to work in Egypt is required Must be willing to travel, as required(15%) Desired Characteristics: Bachelor's or Master's degree in Human Resources or similarbusiness field Excellent organizational and interpersonal skills combined withstrong drive to create a positive work environment Demonstrated success in a matrixed organizational structure Internal and external customer service focus experience Excellent analytical, verbal and written communication skills Familiarity with HRIS and facilitation of transactional HRactivities Solid PC skills, including Microsoft Word, Excel and Power Pointskills Experience in change management Locations: Cairo, Egypt Baker Hughes, a GE company is anEqual Opportunity Employer. Employment decisions are made without regard torace, color, religion, national or ethnic origin, sex, sexual orientation,gender identity or expression, age, disability, protected veteran status orother characteristics protected by law. Learn more Locations:
Egypt; Egypt; CAIRO
Feb 14, 2019
Full Time
Role Summary: About Us: Baker Hughes, a GE company(NYSE:BHGE) is the world’s first and only fullstream provider of integratedoilfield products, services and digital solutions. Drawing on a storiedheritage of invention, BHGE harnesses the passion and experience of its peopleto enhance productivity across the oil and gas value chain. BHGE helps its customers acquire,transport and refine hydrocarbons more efficiently, productively and safely,with a smaller environmental footprint and at lower cost per barrel. Backed bythe digital industrial strength of GE, the company leverages minds, machinesand the cloud to break down silos and reduce waste and risk, applyingbreakthroughs from other industries to advance its own. With operations in over 120countries, the company’s global scale, local know-how and commitment to serviceinfuse over a century of experience with the spirit of a startup – inventingsmarter ways to bring energy to the world. Follow Baker Hughes, a GE company onTwitter or visit us at BHGE.com. Role Summary: In this position, you willprimarily act as an employee advocate and partner to our people leaders on allissues related to human resources. You should be a proactive communicator andchange agent, someone who can successfully balance employee needs with businessobjectives to create integrated solutions. Specific Scope/Client Groups:D&E, HQ . Essential Responsibilities: Providededicated support and guidance to People Leaders and employees on HRfundamentals including: talent development, performance management, talentsection, rewards, employee relations issues, etc. Serveas an extension to assigned client leadership team(s) to provide input andguidance regarding initiatives from an HR perspective Providecoaching, advice, and guidance on matters such as policies, employment law,employee relations, organizational design, performance issues, leadership,management practices, etc. ConductHR training and support for functional processes like Performance Development(PD), Talent Reviews, Salary Planning and New Employee Orientation, etc. Partnerwith Centers of Excellence to facilitate transactional HR processes to ensuresuccess in core functional areas (staffing and recruiting, HR operations, OTDinitiatives, etc.). Manageemployee relations issues and ensure concerns are properly identified, reported& resolved Assurecompliance with all applicable local laws and corporate policies/guidelines,and identify opportunities to develop and implement new practices/guidelines toachieve business goals. HRpolicy/training- Ensure consistent application and integration of policies,procedures and practices at 100% compliance to promote an ethical and compliantwork environment Analyzeand interpret data as required to support HR strategy (organization fitnessdesign metrics) in core functional areas (retention, span and layerscompliance, diversity, etc. Qualifications/Requirements: Bachelor's Degree in a human resourcesdiscipline or business from an accredited college or university and/orequivalent experience. Minimum 7 years of relevant HumanResources experience Eligibility Requirement: Legal authorization to work in Egypt is required Must be willing to travel, as required(15%) Desired Characteristics: Bachelor's or Master's degree in Human Resources or similarbusiness field Excellent organizational and interpersonal skills combined withstrong drive to create a positive work environment Demonstrated success in a matrixed organizational structure Internal and external customer service focus experience Excellent analytical, verbal and written communication skills Familiarity with HRIS and facilitation of transactional HRactivities Solid PC skills, including Microsoft Word, Excel and Power Pointskills Experience in change management Locations: Cairo, Egypt Baker Hughes, a GE company is anEqual Opportunity Employer. Employment decisions are made without regard torace, color, religion, national or ethnic origin, sex, sexual orientation,gender identity or expression, age, disability, protected veteran status orother characteristics protected by law. Learn more Locations:
Egypt; Egypt; CAIRO
Transaction Capital Recoveries
Hyde Park, Gauteng, South Africa
Introduction Manage the entire process with regards to the recovery purposes and script in line with the legal process. Must ensure compliance with departments standards, agent scorecards, quality management,and productivity stats management. Specification Negotiate or persuade individuals and corporations to settle claims timeously through daily calls on matter where legal process has or is to be implemented - making and receiving calls Suggest matters for legal action based on internal criteria Monitoring daily tasks and campaigns of legal staff Collation of all information provided by legal team Monitoring the updating of all required field on various systems Monitoring daily resolution of queries, frozen matters and closures(including query inboxes) Manage daily response to incoming correspondence in conjunction with the attorneys Comprehensive interpretation products and relevant terms and conditions Build strong relationships with all stakeholders i.e clients, internal stakeholders, service providers Regular reporting to Executives, Directors and Managers Ensure that Financial targets are achieved - daily, weekly, monthly Administrative tasks required by management Provide feedback to clients and other stakeholders Ensuring team-work between pre-litigation and litigation team Take accountability and ownership of the collection stats and productivity of the team Prepare daily reports to ensure that required targets are met Have a full understanding of BI stats Must be able to calculate daily, weekly and monthly target per book and per agent Actively prepare and implement plans of action Requirements Experience with regards to Campaigns 2-3 years experience in a Collections Environment Knowledge of Legal Collections Process (preferable) Strong administrative background Understanding of the recovery handling process Computer literacy ( Excel, MS word) Understanding of the claims handling process •Excellent negotiation skills
Feb 14, 2019
Permanent
Introduction Manage the entire process with regards to the recovery purposes and script in line with the legal process. Must ensure compliance with departments standards, agent scorecards, quality management,and productivity stats management. Specification Negotiate or persuade individuals and corporations to settle claims timeously through daily calls on matter where legal process has or is to be implemented - making and receiving calls Suggest matters for legal action based on internal criteria Monitoring daily tasks and campaigns of legal staff Collation of all information provided by legal team Monitoring the updating of all required field on various systems Monitoring daily resolution of queries, frozen matters and closures(including query inboxes) Manage daily response to incoming correspondence in conjunction with the attorneys Comprehensive interpretation products and relevant terms and conditions Build strong relationships with all stakeholders i.e clients, internal stakeholders, service providers Regular reporting to Executives, Directors and Managers Ensure that Financial targets are achieved - daily, weekly, monthly Administrative tasks required by management Provide feedback to clients and other stakeholders Ensuring team-work between pre-litigation and litigation team Take accountability and ownership of the collection stats and productivity of the team Prepare daily reports to ensure that required targets are met Have a full understanding of BI stats Must be able to calculate daily, weekly and monthly target per book and per agent Actively prepare and implement plans of action Requirements Experience with regards to Campaigns 2-3 years experience in a Collections Environment Knowledge of Legal Collections Process (preferable) Strong administrative background Understanding of the recovery handling process Computer literacy ( Excel, MS word) Understanding of the claims handling process •Excellent negotiation skills
Triton Express (Pty) Ltd
Johannesburg, Gauteng, South Africa
Introduction Triton Express provides express road freight distribution solutions using the latest in technology and a modern fleet of vehicles, with a reach across South Africa and into various neighbouring southern African states. The Triton Express Group has grown substantially and its current subsidiary companies include Triton Express, Triton Linehaul, Triton Supply Chain Solutions, Triton Fleet Management and Triton Academy. Our multitude of offerings allows us to cater to the complex needs of our customers without compromising on quality or efficiency. We believe that our people are the heart of our business. We aim to attract, retain and develop employees, reflecting the demographics of South Africa, with appropriate competencies and values in order to achieve a harmonious and stable workforce which is geared for growth and success Specification Conducting daily customer service level surveys by making daily telephonic contact, questioning and recording responses Ensuring that collection requests are logged correctly on the collection/approval site Preparing freight quotations by requesting and processing freightware data (A/c no, area senders & receivers), service levels, quotations, dimensions, weights), faxing printed quotation(s) to customers Investigating and resolving queries / problems through waybill and discrepancy report. Analysing, verifying, and determining status, communicating such findings to customers Maintaining / supplying customer stationery Administering discrepancy manifest in terms of collating all discrepancy reports to master records (Excel) Advising customers and communicating with branches regarding misroutes Checking scanning details; updating master record information, recording bay schedules in master report; reviewing endorsed waybills via claims and administering claims procedure Monitoring third party agent POD's by printing outstanding POD report (per day) verifying status, marking dispatch trip sheets, resolving queries and faxing copy waybill/s to customer Requirements Grade 12 (Matric) - Minimum Studying towards certificate in customer care / call center management would be beneficial 2 years general clerical experience 3 years working experience within call center environment Basic understanding of Freightware or similar freight management system Excellent geographical location skills would be beneficial Ability to work with both mass and volumetric weightings Excellent verbal and written communication skills Computer literate - specific software applications: MS Word, Excel, MS Outlook Commercial arithmetic calculations Ability to operate general office equipment Excellent interpersonal skills Ability to handle customer queries and complaints - taking the necessary corrective action as and when required Ability to work under pressure and to meet deadlines the majority of the time Ability to work unsociable hours as and when required Ability to work unsupervised the majority of the time Ability to work as a team player Assertive Self-motivated Reliable
Feb 14, 2019
Permanent
Introduction Triton Express provides express road freight distribution solutions using the latest in technology and a modern fleet of vehicles, with a reach across South Africa and into various neighbouring southern African states. The Triton Express Group has grown substantially and its current subsidiary companies include Triton Express, Triton Linehaul, Triton Supply Chain Solutions, Triton Fleet Management and Triton Academy. Our multitude of offerings allows us to cater to the complex needs of our customers without compromising on quality or efficiency. We believe that our people are the heart of our business. We aim to attract, retain and develop employees, reflecting the demographics of South Africa, with appropriate competencies and values in order to achieve a harmonious and stable workforce which is geared for growth and success Specification Conducting daily customer service level surveys by making daily telephonic contact, questioning and recording responses Ensuring that collection requests are logged correctly on the collection/approval site Preparing freight quotations by requesting and processing freightware data (A/c no, area senders & receivers), service levels, quotations, dimensions, weights), faxing printed quotation(s) to customers Investigating and resolving queries / problems through waybill and discrepancy report. Analysing, verifying, and determining status, communicating such findings to customers Maintaining / supplying customer stationery Administering discrepancy manifest in terms of collating all discrepancy reports to master records (Excel) Advising customers and communicating with branches regarding misroutes Checking scanning details; updating master record information, recording bay schedules in master report; reviewing endorsed waybills via claims and administering claims procedure Monitoring third party agent POD's by printing outstanding POD report (per day) verifying status, marking dispatch trip sheets, resolving queries and faxing copy waybill/s to customer Requirements Grade 12 (Matric) - Minimum Studying towards certificate in customer care / call center management would be beneficial 2 years general clerical experience 3 years working experience within call center environment Basic understanding of Freightware or similar freight management system Excellent geographical location skills would be beneficial Ability to work with both mass and volumetric weightings Excellent verbal and written communication skills Computer literate - specific software applications: MS Word, Excel, MS Outlook Commercial arithmetic calculations Ability to operate general office equipment Excellent interpersonal skills Ability to handle customer queries and complaints - taking the necessary corrective action as and when required Ability to work under pressure and to meet deadlines the majority of the time Ability to work unsociable hours as and when required Ability to work unsupervised the majority of the time Ability to work as a team player Assertive Self-motivated Reliable
Are you looking for multinational company to work with? Are you a result oriented, customer centric,comfortable with excel and pays attention to details? This is an opportunty for you. We offer Maersk being the global leader in the industry, you'll have the opportunity to work for a large global organization and get exposure to excellent processes and systems. You will join an organization that offers a challenging and rewarding career where everyone's contribution is valued and rewarded. Successful candidate will also be exposed to new tools that enhance collaboration across the globe and an understanding of creating sustainable value for customers. Key responsibilities Maintaining the Sales & Purchase Contract & Pricing Accountable for Customer Invoicing Accuracy & Timeliness Record Inter Company settlement and manage disputes (ICB) Accountable for recording Supplier Invoices and Exception handling processes (Workflow handling) Responsible for timely interface reconciliations at a job level across different operating platforms (interface error handling) Create transparency for the Contribution Margin on a Job / Shipment / Material level Supplier & Customer Dispute handling Implement and measure control and compliance processes as required by the company We are looking for Bachelor degree Customer Centric FACT (SAP) MM & SD Module MODS FACT Integration SCM Business understanding Accounting knowledge related to Job Costing - Revenue (RR logic) & Cost (GR/IR) will be an advantage Effective Time Manager Microsoft excel skills
Feb 14, 2019
Full Time
Are you looking for multinational company to work with? Are you a result oriented, customer centric,comfortable with excel and pays attention to details? This is an opportunty for you. We offer Maersk being the global leader in the industry, you'll have the opportunity to work for a large global organization and get exposure to excellent processes and systems. You will join an organization that offers a challenging and rewarding career where everyone's contribution is valued and rewarded. Successful candidate will also be exposed to new tools that enhance collaboration across the globe and an understanding of creating sustainable value for customers. Key responsibilities Maintaining the Sales & Purchase Contract & Pricing Accountable for Customer Invoicing Accuracy & Timeliness Record Inter Company settlement and manage disputes (ICB) Accountable for recording Supplier Invoices and Exception handling processes (Workflow handling) Responsible for timely interface reconciliations at a job level across different operating platforms (interface error handling) Create transparency for the Contribution Margin on a Job / Shipment / Material level Supplier & Customer Dispute handling Implement and measure control and compliance processes as required by the company We are looking for Bachelor degree Customer Centric FACT (SAP) MM & SD Module MODS FACT Integration SCM Business understanding Accounting knowledge related to Job Costing - Revenue (RR logic) & Cost (GR/IR) will be an advantage Effective Time Manager Microsoft excel skills
Role Summary: Manage all external logistics activities within SSA and with local customs. Manage processes that determines the best mode of transport and select the best carrier to meet the OTD (On Time Delivery) requirement for shipments. Oversee management progress from picking and packing products, Ready to Ship and to load and ship product. Manager bottlenecks per each specific country. Essential Responsibilities: Promote a one team concept and BHGE’s professionalism to the client at all times. Countries responsible for: Angola, Nigeria, Mozambique, Ghana, Equatorial Guinea, Mauritania Manage processes that determines the best mode of transport and select the best carrier to meet the OTD (On Time Delivery) requirement for shipments. Ensure the development and continual improvement of systems and procedures for operating and managing information, processes, physical facilities, and equipment. Lead weekly meeting to identify, prioritise, and aggregate delivery requirements, balance delivery resources with delivery requirements and establish delivery plans.o Tracking internal and external freight through to destination.o Reports on shipment status to the organisation.o Sets up and follows through expedited shipments.o Provide transportation solutions for meet client requirements. Oversee management progress from picking and packing products, Ready to Ship and to load and ship product. Execute, track and audit all incoming and outgoing loads, optimising product and location dimensions to maximise storage capacity, reduce process bottlenecks and product damage.o Ensuring all necessary documentation is supplied and accurate to ensure a smooth movement of goods both domestically and internationally.o Tracking shipments.o Updating Project tracking tool. Manage out-bound finished product logistics within given budget, through effective planning and distribution process and improvement of OTD delivery to ensure the network & facilities meets service levels standards as agreed with Project, Client and affiliate countries.o Produce quotes and estimations for Project and/or Client as required.o Manage approval process.o Manage and document variation order process. Coordinate expediting requirements, troubleshoot and resolve any issue with missing material, shipping problems, miss-labelled material. Lead all functions in regulatory compliance with legislation governing the transport of materials both hazardous and non-hazardous by land, sea and air. Review and/or raise work processes and procedures to ensure internal control measures meet the audit requirements and the needs of the Project Contract. Lead and interface with all levels of personnel on project and BHGE functions. Lead all Logistics activities for all countries in SSA region Manage customer service levels and implement processes and procedures to meet the customer’s expectation and reporting of OTD. Liase closely with Logistics customs COE and ITC teams to ensure compliance Develop and drive Logistics cost out programs for the region. Represent Global Subsea and Services Logistics leader in the region Lead and improve organisational capability and team work and creating synergies across all core functions. Ability for regular travel both domestic and international, up to 50%. Commitment to health, environment and safety and BHGE best practices Qualifications/Requirements: Bachelor's Degree in Logistics, Supply Chain Management or Business, APICS or CLTD certified an advantage. Experience of logistics/freight forwarding project environment At least 3 to 5 years of relevant experience of working in Logistics environment in SSA region Strong knowledge of SSA Logistics, Distribution, Import & Export regimes and International Trade Compliance Strong teamwork and leadership skills with 5+ years people management skills Demonstrated ability to identify and build key relationships that contribute to high-class business results Strong in HSE and Operational excellence execution Good Knowledge of Business process, Management and financial reporting Must have strong Microsoft Excel skills and Word documentation Highly organised, able to prioritise and work under pressure and to deadlines Working with overseas agents/third parties Awareness of IMDG shipment of materials by sea; ADR by land plus CAA shipment of materials by air. Experience in dealing with Inco-terms Highly experienced in MS software applications Client facing role, experience in dealing directly with clients, suppliers and other internal Product Groups. Must be able to travel on short notice and can support site based roles if deemed necessary. Desired Characteristics: Management of delivered Lifted and Lifting Equipment to include Inspection and Re-certification:- Knowledge of Offshore Certification Standards, to fully understand inspection requirements required to maintain Certification.- Knowledge of Regional requirements for all Countries Onshore Lifting operations will be conducted to cover:- Regional Health & Safety requirements to be met regarding Inspection of Lifting equipment i.e. LOLER for the UK- Applicable Regional Standards and Certification requirements.- Knowledge of Conventions impacting Lifted and Lifting Equipment for Offshore, On Vessels and Docks.- Ensuring the correct Storage, Preservation and Preventative Maintenance of Lifted and Lifting Equipment.- Rejection criteria for Lifting Equipment by Region.- Ability to liaise with Engineering to ensure all Lifting requirements have been identified against Logistic requirements, i.e. all Countries have been identified that equipment will transit during the lifetime of the Project and agreed and the confirmation that the lifting equipment will be compliant for use. About Us: Baker Hughes, a GE company (NYSE:BHGE) is the world’s first and only fullstream provider of integrated oilfield products, services and digital solutions. Drawing on a storied heritage of invention, BHGE harnesses the passion and experience of its people to enhance productivity across the oil and gas value chain.BHGE helps its customers acquire, transport and refine hydrocarbons more efficiently, productively and safely, with a smaller environmental footprint and at lower cost per barrel. Backed by the digital industrial strength of GE, the company leverages minds, machines and the cloud to break down silos and reduce waste and risk, applying breakthroughs from other industries to advance its own.With operations in over 120 countries, the company’s global scale, local know-how and commitment to service infuse over a century of experience with the spirit of a startup – inventing smarter ways to bring energy to the world.Follow Baker Hughes, a GE company on Twitter or visit us at BHGE.com Locations:
Angola; Luanda
Feb 13, 2019
Full Time
Role Summary: Manage all external logistics activities within SSA and with local customs. Manage processes that determines the best mode of transport and select the best carrier to meet the OTD (On Time Delivery) requirement for shipments. Oversee management progress from picking and packing products, Ready to Ship and to load and ship product. Manager bottlenecks per each specific country. Essential Responsibilities: Promote a one team concept and BHGE’s professionalism to the client at all times. Countries responsible for: Angola, Nigeria, Mozambique, Ghana, Equatorial Guinea, Mauritania Manage processes that determines the best mode of transport and select the best carrier to meet the OTD (On Time Delivery) requirement for shipments. Ensure the development and continual improvement of systems and procedures for operating and managing information, processes, physical facilities, and equipment. Lead weekly meeting to identify, prioritise, and aggregate delivery requirements, balance delivery resources with delivery requirements and establish delivery plans.o Tracking internal and external freight through to destination.o Reports on shipment status to the organisation.o Sets up and follows through expedited shipments.o Provide transportation solutions for meet client requirements. Oversee management progress from picking and packing products, Ready to Ship and to load and ship product. Execute, track and audit all incoming and outgoing loads, optimising product and location dimensions to maximise storage capacity, reduce process bottlenecks and product damage.o Ensuring all necessary documentation is supplied and accurate to ensure a smooth movement of goods both domestically and internationally.o Tracking shipments.o Updating Project tracking tool. Manage out-bound finished product logistics within given budget, through effective planning and distribution process and improvement of OTD delivery to ensure the network & facilities meets service levels standards as agreed with Project, Client and affiliate countries.o Produce quotes and estimations for Project and/or Client as required.o Manage approval process.o Manage and document variation order process. Coordinate expediting requirements, troubleshoot and resolve any issue with missing material, shipping problems, miss-labelled material. Lead all functions in regulatory compliance with legislation governing the transport of materials both hazardous and non-hazardous by land, sea and air. Review and/or raise work processes and procedures to ensure internal control measures meet the audit requirements and the needs of the Project Contract. Lead and interface with all levels of personnel on project and BHGE functions. Lead all Logistics activities for all countries in SSA region Manage customer service levels and implement processes and procedures to meet the customer’s expectation and reporting of OTD. Liase closely with Logistics customs COE and ITC teams to ensure compliance Develop and drive Logistics cost out programs for the region. Represent Global Subsea and Services Logistics leader in the region Lead and improve organisational capability and team work and creating synergies across all core functions. Ability for regular travel both domestic and international, up to 50%. Commitment to health, environment and safety and BHGE best practices Qualifications/Requirements: Bachelor's Degree in Logistics, Supply Chain Management or Business, APICS or CLTD certified an advantage. Experience of logistics/freight forwarding project environment At least 3 to 5 years of relevant experience of working in Logistics environment in SSA region Strong knowledge of SSA Logistics, Distribution, Import & Export regimes and International Trade Compliance Strong teamwork and leadership skills with 5+ years people management skills Demonstrated ability to identify and build key relationships that contribute to high-class business results Strong in HSE and Operational excellence execution Good Knowledge of Business process, Management and financial reporting Must have strong Microsoft Excel skills and Word documentation Highly organised, able to prioritise and work under pressure and to deadlines Working with overseas agents/third parties Awareness of IMDG shipment of materials by sea; ADR by land plus CAA shipment of materials by air. Experience in dealing with Inco-terms Highly experienced in MS software applications Client facing role, experience in dealing directly with clients, suppliers and other internal Product Groups. Must be able to travel on short notice and can support site based roles if deemed necessary. Desired Characteristics: Management of delivered Lifted and Lifting Equipment to include Inspection and Re-certification:- Knowledge of Offshore Certification Standards, to fully understand inspection requirements required to maintain Certification.- Knowledge of Regional requirements for all Countries Onshore Lifting operations will be conducted to cover:- Regional Health & Safety requirements to be met regarding Inspection of Lifting equipment i.e. LOLER for the UK- Applicable Regional Standards and Certification requirements.- Knowledge of Conventions impacting Lifted and Lifting Equipment for Offshore, On Vessels and Docks.- Ensuring the correct Storage, Preservation and Preventative Maintenance of Lifted and Lifting Equipment.- Rejection criteria for Lifting Equipment by Region.- Ability to liaise with Engineering to ensure all Lifting requirements have been identified against Logistic requirements, i.e. all Countries have been identified that equipment will transit during the lifetime of the Project and agreed and the confirmation that the lifting equipment will be compliant for use. About Us: Baker Hughes, a GE company (NYSE:BHGE) is the world’s first and only fullstream provider of integrated oilfield products, services and digital solutions. Drawing on a storied heritage of invention, BHGE harnesses the passion and experience of its people to enhance productivity across the oil and gas value chain.BHGE helps its customers acquire, transport and refine hydrocarbons more efficiently, productively and safely, with a smaller environmental footprint and at lower cost per barrel. Backed by the digital industrial strength of GE, the company leverages minds, machines and the cloud to break down silos and reduce waste and risk, applying breakthroughs from other industries to advance its own.With operations in over 120 countries, the company’s global scale, local know-how and commitment to service infuse over a century of experience with the spirit of a startup – inventing smarter ways to bring energy to the world.Follow Baker Hughes, a GE company on Twitter or visit us at BHGE.com Locations:
Angola; Luanda
Flexi Personnel Limited
Johannesburg, Gauteng, South Africa
Introduction Our client, an international organization who is a leading provider of data services is seeking to recruit Afrikaans Speaking Call Center Agents. The position will be based in Nairobi (Kenya) and the company will take care of the flights, visas, work permits, and first-month accommodation. Specification Assist our client's community and help resolve inquiries empathetically, accurately and on time Become and remain knowledgeable about the client's products and community standards Make well-balanced decisions and personally driven to be an effective advocate for our community Investigate and resolve issues that are reported on client platforms such as requests for account support and reports of potentially abusive content Respond to user inquiries with high quality, speed, empathy, and accuracy Use market-specific knowledge, signals, and insights to spot and scope scalable solutions to improve the support of our community of users Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site Enforce client's Terms of Use by carefully monitoring reports of abuse on the site Review the reported content within agreed turnaround times and standards of quality Identify inefficiencies in workflows and suggest solutions Recognize trends and patterns, and escalate issues outside the company policy to the global team Requirements Between 18-28 years Must speak English and Afrikaans Must come from a low-income community High school education mandatory. College education an advantage Must be currently unemployed or working as a casual Must possess strong interpersonal skills, verbal and written communication skills, and most importantly empathy High affinity and cultural awareness of political/social situation regarding the relevant market/region
Feb 13, 2019
Permanent
Introduction Our client, an international organization who is a leading provider of data services is seeking to recruit Afrikaans Speaking Call Center Agents. The position will be based in Nairobi (Kenya) and the company will take care of the flights, visas, work permits, and first-month accommodation. Specification Assist our client's community and help resolve inquiries empathetically, accurately and on time Become and remain knowledgeable about the client's products and community standards Make well-balanced decisions and personally driven to be an effective advocate for our community Investigate and resolve issues that are reported on client platforms such as requests for account support and reports of potentially abusive content Respond to user inquiries with high quality, speed, empathy, and accuracy Use market-specific knowledge, signals, and insights to spot and scope scalable solutions to improve the support of our community of users Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site Enforce client's Terms of Use by carefully monitoring reports of abuse on the site Review the reported content within agreed turnaround times and standards of quality Identify inefficiencies in workflows and suggest solutions Recognize trends and patterns, and escalate issues outside the company policy to the global team Requirements Between 18-28 years Must speak English and Afrikaans Must come from a low-income community High school education mandatory. College education an advantage Must be currently unemployed or working as a casual Must possess strong interpersonal skills, verbal and written communication skills, and most importantly empathy High affinity and cultural awareness of political/social situation regarding the relevant market/region
Transaction Capital Recoveries
Umhlanga, KwaZulu-Natal, South Africa
Introduction To manage and support the Call Centre Agents in achieving their set input and output standards. Accountable for Call Centre Agents performance through, quality monitoring, compilation of reports and coaching of Call Centre Agents to achieve high performance and growth. Specification Management of Call Centre delivery Quality Management Reporting Performance Management People Management Requirements Grade 12 or equivalent Proficient in MS Office Relevant Call Centre Certificate/Diploma (added advantage) 1 - 3 years experience in a Collections Call Centre environment Ability to work night shift from 23h00 - 07h00
Feb 13, 2019
Temporary
Introduction To manage and support the Call Centre Agents in achieving their set input and output standards. Accountable for Call Centre Agents performance through, quality monitoring, compilation of reports and coaching of Call Centre Agents to achieve high performance and growth. Specification Management of Call Centre delivery Quality Management Reporting Performance Management People Management Requirements Grade 12 or equivalent Proficient in MS Office Relevant Call Centre Certificate/Diploma (added advantage) 1 - 3 years experience in a Collections Call Centre environment Ability to work night shift from 23h00 - 07h00
Introduction Our client, an international organization who is a leading provider of data services is seeking to recruit Afrikaans Speaking Call Center Agents. The position will be based in Nairobi and the company will take care of the flights, visas, work permits, and first-month accommodation. Specification Assist our client's community and help resolve inquiries empathetically, accurately and on time Become and remain knowledgeable about the client's products and community standards Make well-balanced decisions and personally driven to be an effective advocate for our community Investigate and resolve issues that are reported on client platforms such as requests for account support and reports of potentially abusive content Respond to user inquiries with high quality, speed, empathy, and accuracy Use market-specific knowledge, signals, and insights to spot and scope scalable solutions to improve the support of our community of users Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site Enforce client's Terms of Use by carefully monitoring reports of abuse on the site Review the reported content within agreed turnaround times and standards of quality Identify inefficiencies in workflows and suggest solutions Recognize trends and patterns, and escalate issues outside the company policy to the global team Requirements Between 18-28 years Must speak English and Afrikaans Must come from a low-income community High school education mandatory. College education an advantage Must be currently unemployed or working as a casual Must possess strong interpersonal skills, verbal and written communication skills, and most importantly empathy High affinity and cultural awareness of political/social situation regarding the relevant market/region
Feb 13, 2019
Permanent
Introduction Our client, an international organization who is a leading provider of data services is seeking to recruit Afrikaans Speaking Call Center Agents. The position will be based in Nairobi and the company will take care of the flights, visas, work permits, and first-month accommodation. Specification Assist our client's community and help resolve inquiries empathetically, accurately and on time Become and remain knowledgeable about the client's products and community standards Make well-balanced decisions and personally driven to be an effective advocate for our community Investigate and resolve issues that are reported on client platforms such as requests for account support and reports of potentially abusive content Respond to user inquiries with high quality, speed, empathy, and accuracy Use market-specific knowledge, signals, and insights to spot and scope scalable solutions to improve the support of our community of users Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site Enforce client's Terms of Use by carefully monitoring reports of abuse on the site Review the reported content within agreed turnaround times and standards of quality Identify inefficiencies in workflows and suggest solutions Recognize trends and patterns, and escalate issues outside the company policy to the global team Requirements Between 18-28 years Must speak English and Afrikaans Must come from a low-income community High school education mandatory. College education an advantage Must be currently unemployed or working as a casual Must possess strong interpersonal skills, verbal and written communication skills, and most importantly empathy High affinity and cultural awareness of political/social situation regarding the relevant market/region
Financial Operation Agent - Jumia (Full Time) Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey ! Main Responsabilities: Sellers’ balance management Control data qualityin Finance Module or Finance Operations systems QC board or macro. Is responsible for recording 100% of transactions occurring on a seller account (payout, collection, refund ect…) Moderate seller dispute on theirinvoices and account statement Perform/monitor payoutto seller depending on country need. Collection In charge ofcollection process correct execution by central and local stakeholders Control status ofsellers (delisted/live) in SalesForce Perform/monitorcash collection reconciliation (match collection against seller ID) Link with accounting Perform reconciliationbetween seller balance in Finance Module or macro booking files and A/R seller(customer) balance in Navision, Support write off of sellerbalance as per group policy guideline, based on finance module accountstatement and seller status on website Control revenuebooking Seller communication on financial topic: Send invoices andpayout receipt using central macro (until finance module phase 2 is released) Make sure that financial information on the invoices and email (legal entity, email text etc…) is correct Is responsible forthe content of seller communication pages related to payout, collection, andservices fees on website Is responsible forthe information content displayed on finance module. Buyer financial transactions and prepayment integration Is responsible for the monitoring of financial transactions with buyer (refund etc…) based on venture policy. Depending ofventure strategy and willingness to integrate prepayment method, is responsibleto act as local POC during integration period. In charge ofprepayment method reconciliation and monitoring. Qualification & Experience : Academic & trades qualifications: Bachelor’s Degree in Accounting, Finance, Banking and Finance, Economics from a reputable University or equivalent Proficiency in English, both writtenand verbal. Proficiency in Excel. Experience From a Business background with afirst experience in finance, accounting or audit; Or from an accounting backgroundwith a first experience in customer services, sales or operations. Personal qualities & behavioural traits Thrive for customer satisfaction(internally and externally) Solution oriented and proactiveattitude Strong analytical andproblem-solving skills Eager to work in team environmentand share knowhow - Easily adapts to new situations and changes; Autonomous and leadership driven,you are able to raise flag, propose project. Quick learner with an interest forsystems Hands-on attitude, becausee-commerce is 50% operations and processes We Offer: A unique entrepreneurial experience, yet structured environment The opportunity to become part of a highly professional and dynamic team working around theworld An unparalleled personal and professional growth is for the future generation of leaders for our future internet ventures
Feb 13, 2019
Full Time
Financial Operation Agent - Jumia (Full Time) Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey ! Main Responsabilities: Sellers’ balance management Control data qualityin Finance Module or Finance Operations systems QC board or macro. Is responsible for recording 100% of transactions occurring on a seller account (payout, collection, refund ect…) Moderate seller dispute on theirinvoices and account statement Perform/monitor payoutto seller depending on country need. Collection In charge ofcollection process correct execution by central and local stakeholders Control status ofsellers (delisted/live) in SalesForce Perform/monitorcash collection reconciliation (match collection against seller ID) Link with accounting Perform reconciliationbetween seller balance in Finance Module or macro booking files and A/R seller(customer) balance in Navision, Support write off of sellerbalance as per group policy guideline, based on finance module accountstatement and seller status on website Control revenuebooking Seller communication on financial topic: Send invoices andpayout receipt using central macro (until finance module phase 2 is released) Make sure that financial information on the invoices and email (legal entity, email text etc…) is correct Is responsible forthe content of seller communication pages related to payout, collection, andservices fees on website Is responsible forthe information content displayed on finance module. Buyer financial transactions and prepayment integration Is responsible for the monitoring of financial transactions with buyer (refund etc…) based on venture policy. Depending ofventure strategy and willingness to integrate prepayment method, is responsibleto act as local POC during integration period. In charge ofprepayment method reconciliation and monitoring. Qualification & Experience : Academic & trades qualifications: Bachelor’s Degree in Accounting, Finance, Banking and Finance, Economics from a reputable University or equivalent Proficiency in English, both writtenand verbal. Proficiency in Excel. Experience From a Business background with afirst experience in finance, accounting or audit; Or from an accounting backgroundwith a first experience in customer services, sales or operations. Personal qualities & behavioural traits Thrive for customer satisfaction(internally and externally) Solution oriented and proactiveattitude Strong analytical andproblem-solving skills Eager to work in team environmentand share knowhow - Easily adapts to new situations and changes; Autonomous and leadership driven,you are able to raise flag, propose project. Quick learner with an interest forsystems Hands-on attitude, becausee-commerce is 50% operations and processes We Offer: A unique entrepreneurial experience, yet structured environment The opportunity to become part of a highly professional and dynamic team working around theworld An unparalleled personal and professional growth is for the future generation of leaders for our future internet ventures
Head of Offline Sales Channels - Jumia (Full Time) J umia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey! Main responsibilities Lead the development of new projects across Ghana Understand and take ownership on several business dimensions: sales, Operations, marketing, logistics, finance, in order to launch new projects Go on the ground to understand how the business is ran and ensure perfect execution Support the commercial performance of existing channels Coordinate team performance with business goals - mostly working closely with the commercial team Design marketing campaigns to reach revenue targets and agents activation targets Develop and manage healthy working relationships between the team and the JForce Agents Monitor the overall performance of all Agents and Regions Requirements: Top notch project management skills Ready to gets hand dirty Advance knowledge in Microsoft office suite (Excel, word and Power point) and Google office productivity tools Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organisation. Must possess strong analytical and problem solving skills Must have strong leadership, organisational and team management skills. Must possess an advanced knowledge of customer and market dynamics and requirements Excellent mentoring, coaching and people management skills Qualifications: BSc in Business Administration, Business management, Accounting, Economics, Marketing or related field from a recognised amd accredited university Amasters' in any relevant field is an added advantage 5-7 years' experience working in a fast-paced corporate environment preferably in a similar role. 3 - 4 years working in a sales position preferably managing a large team. Successful previous experience as a sales representative or sales manager, marketing or demanding commercial operations role consistently meeting or exceeding tarets. Committed to continuous education through workshops, seminars and conferences Experience in Projects management with proven ability to drive processes from inception to finish Strong business sense and adequate knowledge of the online marketplace model and ecommerce environment We offer : A unique experience in an entrepreneurial, yet structured environment The opportunity to become part of a highly professional and dynamic team working around the world An unparalleled personal and professional growth given the challenges that we propose you to take
Feb 13, 2019
Full Time
Head of Offline Sales Channels - Jumia (Full Time) J umia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery. With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey! Main responsibilities Lead the development of new projects across Ghana Understand and take ownership on several business dimensions: sales, Operations, marketing, logistics, finance, in order to launch new projects Go on the ground to understand how the business is ran and ensure perfect execution Support the commercial performance of existing channels Coordinate team performance with business goals - mostly working closely with the commercial team Design marketing campaigns to reach revenue targets and agents activation targets Develop and manage healthy working relationships between the team and the JForce Agents Monitor the overall performance of all Agents and Regions Requirements: Top notch project management skills Ready to gets hand dirty Advance knowledge in Microsoft office suite (Excel, word and Power point) and Google office productivity tools Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organisation. Must possess strong analytical and problem solving skills Must have strong leadership, organisational and team management skills. Must possess an advanced knowledge of customer and market dynamics and requirements Excellent mentoring, coaching and people management skills Qualifications: BSc in Business Administration, Business management, Accounting, Economics, Marketing or related field from a recognised amd accredited university Amasters' in any relevant field is an added advantage 5-7 years' experience working in a fast-paced corporate environment preferably in a similar role. 3 - 4 years working in a sales position preferably managing a large team. Successful previous experience as a sales representative or sales manager, marketing or demanding commercial operations role consistently meeting or exceeding tarets. Committed to continuous education through workshops, seminars and conferences Experience in Projects management with proven ability to drive processes from inception to finish Strong business sense and adequate knowledge of the online marketplace model and ecommerce environment We offer : A unique experience in an entrepreneurial, yet structured environment The opportunity to become part of a highly professional and dynamic team working around the world An unparalleled personal and professional growth given the challenges that we propose you to take
We are looking for an enthusiastic individual with solid experience in Customs brokering to join our Customer Service Team. Reporting to the Supply Chain Customer Service Supervisor, this role will be responsible to deliver a superior Customer experience. Proactive in identifying issue and mitigating them, ensure issues raised are resolved quickly. Closely collaborate with other teams. We offer -We offer an exciting and attractive career in an ambitious and competitive environment with the possibility of continuous development across a world class organization. -It is up to you to use this occasion for professional and personal development and to build an attractive career within an ambitious environment with a lot of future international career opportunities. -This is a thrilling opportunity for professional development in a field of shipping and transport. Key responsibilities -Service excellence. -Accountable for delivering a second to none service, according to company standards. -Ensure that customers are handled in a professional manner. -Legal compliance related to Customs regulations and AEO obligations. We are looking for -Deep expertise and Knowledge about customs regulations. -Very organized, proactive and dynamic. -Prioritization capabilities. -Stakeholder Management.
Feb 12, 2019
Full Time
We are looking for an enthusiastic individual with solid experience in Customs brokering to join our Customer Service Team. Reporting to the Supply Chain Customer Service Supervisor, this role will be responsible to deliver a superior Customer experience. Proactive in identifying issue and mitigating them, ensure issues raised are resolved quickly. Closely collaborate with other teams. We offer -We offer an exciting and attractive career in an ambitious and competitive environment with the possibility of continuous development across a world class organization. -It is up to you to use this occasion for professional and personal development and to build an attractive career within an ambitious environment with a lot of future international career opportunities. -This is a thrilling opportunity for professional development in a field of shipping and transport. Key responsibilities -Service excellence. -Accountable for delivering a second to none service, according to company standards. -Ensure that customers are handled in a professional manner. -Legal compliance related to Customs regulations and AEO obligations. We are looking for -Deep expertise and Knowledge about customs regulations. -Very organized, proactive and dynamic. -Prioritization capabilities. -Stakeholder Management.
Introduction The MoreCorp Group is a sport, leisure and wellness company underpinned by technology, with our main focus being within the golf and cycling domain. MoreCorp is the holding company of MoreGolf and MoreCycle. For more information visit http://morecorp.co.za/ Specification Positive member interaction, maintaining the values of the company Answering of any calls made to the call centre - within 3 rings Manage and resolve all member queries to the point of resolution for the member Follow-up calls and e-mails (as promised) regarding queries Cancellation and suspensions of memberships for WOG, VGV and playmoregolf members Answering of e-mails sent to the call centre inbox Processing of online golf bookings and payments Processing of playmoregolfSA Sunday Golf Day bookings and payments Dealing in a professional manner with all compliments or complaints received Making efforts to listen to and understand the customer (both internal & external); anticipating customer needs; giving high priority to customer satisfaction Processing and redemption of Birdie points and queries Processing and ordering of pmgSA member cards Following up on card queries Ensuring swift delivery of cards and notification to the team of delivery Ensure live support queries are handled promptly and efficiently Requirements 5+ years' experience as an Inbound Call Centre Agent Excellent communication and listening skills Fast and accurate typing skills Computer literate Matric / Grade 12 Tertiary with call centre certificate / Customer service related qualification (beneficial
Feb 11, 2019
Full Time
Introduction The MoreCorp Group is a sport, leisure and wellness company underpinned by technology, with our main focus being within the golf and cycling domain. MoreCorp is the holding company of MoreGolf and MoreCycle. For more information visit http://morecorp.co.za/ Specification Positive member interaction, maintaining the values of the company Answering of any calls made to the call centre - within 3 rings Manage and resolve all member queries to the point of resolution for the member Follow-up calls and e-mails (as promised) regarding queries Cancellation and suspensions of memberships for WOG, VGV and playmoregolf members Answering of e-mails sent to the call centre inbox Processing of online golf bookings and payments Processing of playmoregolfSA Sunday Golf Day bookings and payments Dealing in a professional manner with all compliments or complaints received Making efforts to listen to and understand the customer (both internal & external); anticipating customer needs; giving high priority to customer satisfaction Processing and redemption of Birdie points and queries Processing and ordering of pmgSA member cards Following up on card queries Ensuring swift delivery of cards and notification to the team of delivery Ensure live support queries are handled promptly and efficiently Requirements 5+ years' experience as an Inbound Call Centre Agent Excellent communication and listening skills Fast and accurate typing skills Computer literate Matric / Grade 12 Tertiary with call centre certificate / Customer service related qualification (beneficial
A Group, Conference and Events (GCandE) Sales Agent will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions. What will I be doing? As Group, Conference and Events (GCE) Sales Agent, you will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions. The Group, Conference and Events Sales Agent will interact frequently with Guests and customers with the intention of earning repeat and expanded business. Specifically, a Group, Conference and Events Sales Agent will perform the following tasks to the highest standards: Receive and convert incoming enquiries to achieve targets and maximize revenue Seek opportunities to increase sales and conversions within the Team Manage an events schedule to maximise yield Focus on a consistently executed up-selling approach Build strong relationships with customers to fully understand their needs Arrange and carry out Hotel show rounds Ensure the complete administration and execution of all planned events Participate in hotel promotional activities What are we looking for? A Group, Conference and Events Sales Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Good organisational and administration skills Positive attitude and good communication skills Commitment to delivering a high level of customer service Confident telephone manner High level of IT skills Excellent grooming standards It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Demonstrated previous experience working in the Conference and Events function Knowledge of the hotel property management systems Qualification, degree, or certification in a relevant field What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Hilton Hotels & Resorts
Feb 08, 2019
Full Time
A Group, Conference and Events (GCandE) Sales Agent will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions. What will I be doing? As Group, Conference and Events (GCE) Sales Agent, you will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions. The Group, Conference and Events Sales Agent will interact frequently with Guests and customers with the intention of earning repeat and expanded business. Specifically, a Group, Conference and Events Sales Agent will perform the following tasks to the highest standards: Receive and convert incoming enquiries to achieve targets and maximize revenue Seek opportunities to increase sales and conversions within the Team Manage an events schedule to maximise yield Focus on a consistently executed up-selling approach Build strong relationships with customers to fully understand their needs Arrange and carry out Hotel show rounds Ensure the complete administration and execution of all planned events Participate in hotel promotional activities What are we looking for? A Group, Conference and Events Sales Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Good organisational and administration skills Positive attitude and good communication skills Commitment to delivering a high level of customer service Confident telephone manner High level of IT skills Excellent grooming standards It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Demonstrated previous experience working in the Conference and Events function Knowledge of the hotel property management systems Qualification, degree, or certification in a relevant field What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Brand: Hilton Hotels & Resorts
Transaction Capital Recoveries
Umhlanga, KwaZulu-Natal, South Africa
Introduction To contact International debtors in order to collect on accounts that are in default and arrange payments in a professional and effective manner. Specification Debt Collecting Trace Delinquent Debtors Quality Assurance Ability to work night shift from 23h00 - 07h00 Requirements Grade 12 Previous Collections experience Fluent in English Typing and numeracy skills Proficient in MS Office (added advantage) International Recoveries experience (added advantage)
Feb 08, 2019
Contract
Introduction To contact International debtors in order to collect on accounts that are in default and arrange payments in a professional and effective manner. Specification Debt Collecting Trace Delinquent Debtors Quality Assurance Ability to work night shift from 23h00 - 07h00 Requirements Grade 12 Previous Collections experience Fluent in English Typing and numeracy skills Proficient in MS Office (added advantage) International Recoveries experience (added advantage)
Bayport Financial Services
Rivonia, Gauteng, South Africa
Introduction To lead, coach and develop a team of Insurance sales agents who are registered FAIS representatives performing execution of Sales, to meet and exceed set sales and revenue targets through consistent call evaluation coaching sessions and application of the performance management policy. To drive the operational objectives of the team by adherence to policy and procedure and ensuring an energetic and enthusiastic sales workforce and culture. Specification TECHNICAL COMPETENCIES: Change Leadership -The knowledge and skills required to develop, implement and manage a change management framework and process. Client Sales - Encourages increased sales through positive client interactions. General Administration Skills - Demonstrates sound general office administration. Identifies and organises resources needed to accomplish tasks; manages time effectively. Risk Management - Demonstrates the ability to identify, mitigate and manage general and industry specific Risk within the responsibility area. Fraud Management (incl AML) - Demonstrates the ability to identify and manage fraud as it pertains to the relevant industries. Industry Specific Knowledge (i.e. banking, insurance) - Demonstrates the business acumen required to function successfully within the industry, specific to the role filled. Language proficiency: English - Communicates clearly and concisely in English. This includes both the verbal and written mediums. Language proficiency: Local - Communicates clearly and concisely in any additional required language. This includes both the verbal and written mediums. Products & Services (specific to product) - Demonstrates an in-depth knowledge of the organization specific services and products. Discourses clearly and easily on all products. Sales Skills (persuasive selling) - Demonstrate the knowledge, skill and ability to engage in persuasive selling through client engagement with a focus on closing sales and meeting set sales targets. Specific Operations (policies, processes and procedures) - Demonstrates the ability to implement all organizational operational activities. Specific Regulatory Parameters (industry & country related) - Demonstrates ability to implement, maintain and manage all regulatory requirements of the specific industry. Report Compilation - Demonstrate the ability to plan and draft meaningful reports that require submission. Ensure that the reports will contain commentary and input that will add value to the target audience. KEY PERFORMANCE AREAS: STRATEGIC INITIATIVES To entrench the Insurance multi-product offering within the bouquet of Bayport products offered to customers Contributing to the achievement of call centre targets and efficiencies by delivering on all lead and sales conversion KPI's To be the preferred channel that gives life to multiple business strategies in a centralised and controlled environment. OPERATIONAL Leading a culture of sales excellence in terms of the sales process Ensuring that all staff within the team perform to the best of their abilities, in terms of execution of sales, talk time, quality calls and conversion KPI's with adherence to all policies and procedures. Ensuring consistent coaching and mentoring of staff Ensure that representatives do not deviate from the script or supplement the script with content not approved as contemplated in reviews Meeting customer expectations through sales and service excellence. Ensuring that execution of sales practices and techniques employed by the representative are not misleading, false or inappropriate to the expected target clients or will not result in unfair outcomes for clients Ensuring that representatives do not furnish clients with advice Assisting with monitoring the adequacy and efficiency of controls and quality assurance processes in relation to the execution of sales Ability to work additional hours and weekends when required to ensure targets are achieved STAKEHOLDER ENGAGEMENT Consistent communication to Call Centre Management on analysis and insights across all sales KPIs Ensure frequent, professional and value-added engagement with all agents ensuring they provide a key focus on customer needs and delivering on responsible and ethical product sales Ensure adequate compliance reporting on trends and applicable interventions regarding non-conformance and script non-adherence. Requirements MINIMUM REQUIREMENTS: 2 years' experience in a sales outbound Call Centre role in Financial Services 1 year experience in an outbound Call Centre Supervisory role Computer Literacy: MS Office DESIRED/ PREFERRED REQUIREMENTS: 2 year's insurance experience in Category I, Long-term Insurance or Short Term Personal Lines products would be beneficial. Experience and knowledge of the following legislation Financial Advisory and Intermediary Services Act Long Term Insurance Act Treating Customers Fairly principles MINIMUM QUALIFICATIONS: Matric certificate or equivalent NQF L4 qualification Meets FAIS fit and proper requirements DESIRED/ PREFERRED REQUIREMENTS: Financial Services Related FSCA recognised and approved qualification on NQF level 5 RE5 for Representatives
Feb 08, 2019
Permanent
Introduction To lead, coach and develop a team of Insurance sales agents who are registered FAIS representatives performing execution of Sales, to meet and exceed set sales and revenue targets through consistent call evaluation coaching sessions and application of the performance management policy. To drive the operational objectives of the team by adherence to policy and procedure and ensuring an energetic and enthusiastic sales workforce and culture. Specification TECHNICAL COMPETENCIES: Change Leadership -The knowledge and skills required to develop, implement and manage a change management framework and process. Client Sales - Encourages increased sales through positive client interactions. General Administration Skills - Demonstrates sound general office administration. Identifies and organises resources needed to accomplish tasks; manages time effectively. Risk Management - Demonstrates the ability to identify, mitigate and manage general and industry specific Risk within the responsibility area. Fraud Management (incl AML) - Demonstrates the ability to identify and manage fraud as it pertains to the relevant industries. Industry Specific Knowledge (i.e. banking, insurance) - Demonstrates the business acumen required to function successfully within the industry, specific to the role filled. Language proficiency: English - Communicates clearly and concisely in English. This includes both the verbal and written mediums. Language proficiency: Local - Communicates clearly and concisely in any additional required language. This includes both the verbal and written mediums. Products & Services (specific to product) - Demonstrates an in-depth knowledge of the organization specific services and products. Discourses clearly and easily on all products. Sales Skills (persuasive selling) - Demonstrate the knowledge, skill and ability to engage in persuasive selling through client engagement with a focus on closing sales and meeting set sales targets. Specific Operations (policies, processes and procedures) - Demonstrates the ability to implement all organizational operational activities. Specific Regulatory Parameters (industry & country related) - Demonstrates ability to implement, maintain and manage all regulatory requirements of the specific industry. Report Compilation - Demonstrate the ability to plan and draft meaningful reports that require submission. Ensure that the reports will contain commentary and input that will add value to the target audience. KEY PERFORMANCE AREAS: STRATEGIC INITIATIVES To entrench the Insurance multi-product offering within the bouquet of Bayport products offered to customers Contributing to the achievement of call centre targets and efficiencies by delivering on all lead and sales conversion KPI's To be the preferred channel that gives life to multiple business strategies in a centralised and controlled environment. OPERATIONAL Leading a culture of sales excellence in terms of the sales process Ensuring that all staff within the team perform to the best of their abilities, in terms of execution of sales, talk time, quality calls and conversion KPI's with adherence to all policies and procedures. Ensuring consistent coaching and mentoring of staff Ensure that representatives do not deviate from the script or supplement the script with content not approved as contemplated in reviews Meeting customer expectations through sales and service excellence. Ensuring that execution of sales practices and techniques employed by the representative are not misleading, false or inappropriate to the expected target clients or will not result in unfair outcomes for clients Ensuring that representatives do not furnish clients with advice Assisting with monitoring the adequacy and efficiency of controls and quality assurance processes in relation to the execution of sales Ability to work additional hours and weekends when required to ensure targets are achieved STAKEHOLDER ENGAGEMENT Consistent communication to Call Centre Management on analysis and insights across all sales KPIs Ensure frequent, professional and value-added engagement with all agents ensuring they provide a key focus on customer needs and delivering on responsible and ethical product sales Ensure adequate compliance reporting on trends and applicable interventions regarding non-conformance and script non-adherence. Requirements MINIMUM REQUIREMENTS: 2 years' experience in a sales outbound Call Centre role in Financial Services 1 year experience in an outbound Call Centre Supervisory role Computer Literacy: MS Office DESIRED/ PREFERRED REQUIREMENTS: 2 year's insurance experience in Category I, Long-term Insurance or Short Term Personal Lines products would be beneficial. Experience and knowledge of the following legislation Financial Advisory and Intermediary Services Act Long Term Insurance Act Treating Customers Fairly principles MINIMUM QUALIFICATIONS: Matric certificate or equivalent NQF L4 qualification Meets FAIS fit and proper requirements DESIRED/ PREFERRED REQUIREMENTS: Financial Services Related FSCA recognised and approved qualification on NQF level 5 RE5 for Representatives
APM Terminals Liberia is part of the A.P. Moller-Maersk Maersk group, an integrated container logistics company working to connect and simplify it's customers' supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 79,900 people. In August 2010 APM Terminals signed a 25 year concession with the Government of Liberia to upgrade and operate the port of Monrovia, and commenced operations in February 2011. To date APM Terminals has invested USD 125 mill on equipment, systems, civil works and modernization of the port. APM Terminals Liberia operates employs over 250 people, and indirectly employs a further 700 people. We offer A safe friendly engaging environment, opportunities for personal and professional growth and a competitive compensation package. In addition, we offer exposure to international standards and multi-purpose terminal operations. Key responsibilities Carries out pilotage, berthing services to ships in a safe and efficient manner and Ship's Husbandry and Health and Safety checks on board Company Marine craft. Takes responsibility for ensuring that adequate marine maintenance carried out as directed. Carries out guidelines laid down by the company, Port and other external bodies, keep all paperwork accurate and up to date. Participates in a roster system with the other Pilots to maintain cover on a 24-hour basis. Builds working relationships with Tug crews, port authorities and agents and take part in operational meetings with customers as and when required. Ensures that appropriate direction, control and discipline is applied to all vessels that call within the port boundaries, including conventional craft, barges, dhows, fishing crafts, naval and police boats to ensure their safety and safety of the Port. Ensures that effective communications are in place and operating between the Port and vessels. We are looking for Requires a college degree in marine related discipline, preferably from a marine academy or naval college. A Certificate of Competency as MASTER FOREIGN GOING is preferred. Requires at least five or more years of experience in handling large ships (LOA over 210meters) within harbor areas, utilizing conventional and tractor tugs. Requires working knowledge of tug operations. Requires at least three years of managerial experience in the field of marine services management. Experience will include roles as a First Officer/Mate of an ocean-going vessel. Experience as a Master Mariner is desirable. Must have thorough knowledge of local and other maritime laws and regulations, including international maritime conventions, and port rules and regulations. Must be thoroughly familiar with all types of vessels that call at port. Must be thoroughly familiar with all safety procedures that apply to vessels in and around the port. Must be thoroughly familiar with all oil spill and hazardous materials handling procedures. Must be thoroughly familiar with emergency rescue operations at sea or in the port or surrounding area. Ability to analyze all marine situations. Advanced level of verbal and written communications skills in English. Ability to submit accurate and detailed reports, good interpersonal skills and ability to communicate effectively with colleagues. Able to exercise good judgment in order to set priorities. Ability to train potential pilots, tug master and crews in all marine operations.
Feb 08, 2019
Full Time
APM Terminals Liberia is part of the A.P. Moller-Maersk Maersk group, an integrated container logistics company working to connect and simplify it's customers' supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 79,900 people. In August 2010 APM Terminals signed a 25 year concession with the Government of Liberia to upgrade and operate the port of Monrovia, and commenced operations in February 2011. To date APM Terminals has invested USD 125 mill on equipment, systems, civil works and modernization of the port. APM Terminals Liberia operates employs over 250 people, and indirectly employs a further 700 people. We offer A safe friendly engaging environment, opportunities for personal and professional growth and a competitive compensation package. In addition, we offer exposure to international standards and multi-purpose terminal operations. Key responsibilities Carries out pilotage, berthing services to ships in a safe and efficient manner and Ship's Husbandry and Health and Safety checks on board Company Marine craft. Takes responsibility for ensuring that adequate marine maintenance carried out as directed. Carries out guidelines laid down by the company, Port and other external bodies, keep all paperwork accurate and up to date. Participates in a roster system with the other Pilots to maintain cover on a 24-hour basis. Builds working relationships with Tug crews, port authorities and agents and take part in operational meetings with customers as and when required. Ensures that appropriate direction, control and discipline is applied to all vessels that call within the port boundaries, including conventional craft, barges, dhows, fishing crafts, naval and police boats to ensure their safety and safety of the Port. Ensures that effective communications are in place and operating between the Port and vessels. We are looking for Requires a college degree in marine related discipline, preferably from a marine academy or naval college. A Certificate of Competency as MASTER FOREIGN GOING is preferred. Requires at least five or more years of experience in handling large ships (LOA over 210meters) within harbor areas, utilizing conventional and tractor tugs. Requires working knowledge of tug operations. Requires at least three years of managerial experience in the field of marine services management. Experience will include roles as a First Officer/Mate of an ocean-going vessel. Experience as a Master Mariner is desirable. Must have thorough knowledge of local and other maritime laws and regulations, including international maritime conventions, and port rules and regulations. Must be thoroughly familiar with all types of vessels that call at port. Must be thoroughly familiar with all safety procedures that apply to vessels in and around the port. Must be thoroughly familiar with all oil spill and hazardous materials handling procedures. Must be thoroughly familiar with emergency rescue operations at sea or in the port or surrounding area. Ability to analyze all marine situations. Advanced level of verbal and written communications skills in English. Ability to submit accurate and detailed reports, good interpersonal skills and ability to communicate effectively with colleagues. Able to exercise good judgment in order to set priorities. Ability to train potential pilots, tug master and crews in all marine operations.
APM Terminals Liberia is part of the A.P. Moller-Maersk Maersk group, an integrated container logistics company working to connect and simplify it's customers' supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 79,900 people. In August 2010 APM Terminals signed a 25 year concession with the Government of Liberia to upgrade and operate the port of Monrovia, and commenced operations in February 2011. To date APM Terminals has invested USD 125 mill on equipment, systems, civil works and modernization of the port. APM Terminals Liberia operates employs over 250 people, and indirectly employs a further 700 people. We offer A safe friendly engaging environment, opportunities for personal and professional growth and a competitive compensation package. In addition, we offer exposure to international standards and multi-purpose terminal operations. Key responsibilities Carries out pilotage, berthing services to ships in a safe and efficient manner and Ship's Husbandry and Health and Safety checks on board Company Marine craft. Takes responsibility for ensuring that adequate marine maintenance carried out as directed. Carries out guidelines laid down by the company, Port and other external bodies, keep all paperwork accurate and up to date. Participates in a roster system with the other Pilots to maintain cover on a 24-hour basis. Builds working relationships with Tug crews, port authorities and agents and take part in operational meetings with customers as and when required. Ensures that appropriate direction, control and discipline is applied to all vessels that call within the port boundaries, including conventional craft, barges, dhows, fishing crafts, naval and police boats to ensure their safety and safety of the Port. Ensures that effective communications are in place and operating between the Port and vessels. We are looking for Requires a college degree in marine related discipline, preferably from a marine academy or naval college. A Certificate of Competency as MASTER FOREIGN GOING is preferred. Requires at least five or more years of experience in handling large ships (LOA over 210meters) within harbor areas, utilizing conventional and tractor tugs. Requires working knowledge of tug operations. Requires at least three years of managerial experience in the field of marine services management. Experience will include roles as a First Officer/Mate of an ocean-going vessel. Experience as a Master Mariner is desirable. Must have thorough knowledge of local and other maritime laws and regulations, including international maritime conventions, and port rules and regulations. Must be thoroughly familiar with all types of vessels that call at port. Must be thoroughly familiar with all safety procedures that apply to vessels in and around the port. Must be thoroughly familiar with all oil spill and hazardous materials handling procedures. Must be thoroughly familiar with emergency rescue operations at sea or in the port or surrounding area. Ability to analyze all marine situations. Advanced level of verbal and written communications skills in English. Ability to submit accurate and detailed reports, good interpersonal skills and ability to communicate effectively with colleagues. Able to exercise good judgment in order to set priorities. Ability to train potential pilots, tug master and crews in all marine operations.
Feb 07, 2019
Full Time
APM Terminals Liberia is part of the A.P. Moller-Maersk Maersk group, an integrated container logistics company working to connect and simplify it's customers' supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 79,900 people. In August 2010 APM Terminals signed a 25 year concession with the Government of Liberia to upgrade and operate the port of Monrovia, and commenced operations in February 2011. To date APM Terminals has invested USD 125 mill on equipment, systems, civil works and modernization of the port. APM Terminals Liberia operates employs over 250 people, and indirectly employs a further 700 people. We offer A safe friendly engaging environment, opportunities for personal and professional growth and a competitive compensation package. In addition, we offer exposure to international standards and multi-purpose terminal operations. Key responsibilities Carries out pilotage, berthing services to ships in a safe and efficient manner and Ship's Husbandry and Health and Safety checks on board Company Marine craft. Takes responsibility for ensuring that adequate marine maintenance carried out as directed. Carries out guidelines laid down by the company, Port and other external bodies, keep all paperwork accurate and up to date. Participates in a roster system with the other Pilots to maintain cover on a 24-hour basis. Builds working relationships with Tug crews, port authorities and agents and take part in operational meetings with customers as and when required. Ensures that appropriate direction, control and discipline is applied to all vessels that call within the port boundaries, including conventional craft, barges, dhows, fishing crafts, naval and police boats to ensure their safety and safety of the Port. Ensures that effective communications are in place and operating between the Port and vessels. We are looking for Requires a college degree in marine related discipline, preferably from a marine academy or naval college. A Certificate of Competency as MASTER FOREIGN GOING is preferred. Requires at least five or more years of experience in handling large ships (LOA over 210meters) within harbor areas, utilizing conventional and tractor tugs. Requires working knowledge of tug operations. Requires at least three years of managerial experience in the field of marine services management. Experience will include roles as a First Officer/Mate of an ocean-going vessel. Experience as a Master Mariner is desirable. Must have thorough knowledge of local and other maritime laws and regulations, including international maritime conventions, and port rules and regulations. Must be thoroughly familiar with all types of vessels that call at port. Must be thoroughly familiar with all safety procedures that apply to vessels in and around the port. Must be thoroughly familiar with all oil spill and hazardous materials handling procedures. Must be thoroughly familiar with emergency rescue operations at sea or in the port or surrounding area. Ability to analyze all marine situations. Advanced level of verbal and written communications skills in English. Ability to submit accurate and detailed reports, good interpersonal skills and ability to communicate effectively with colleagues. Able to exercise good judgment in order to set priorities. Ability to train potential pilots, tug master and crews in all marine operations.
Introduction The successful candidate will be responsible for the marketing of livestock and building of good relationships with clients. The candidate will also be responsible for procurement of auctions, out-of-hand-transactions, assisting their fellow colleagues at auctions, as well as various matters. The successful candidate will report directly to the Branch Manager: BKB Louwid, Vereeniging. Specification Requirements: Grade 12 with 3 years marketing experience or relevant degree/diploma are recommended Ability to work independently combined with excellent interpersonal skills Strong sales, negotiation and communication skills Goal orientated Strong computer skills Must be fully bilingual (Afrikaans & English); must be fully conversant in Afrikaans and English Valid driver's license Competencies: Independence Interpersonal skills Persuasion Problem-solving skills Organisational and time management skills Flexibility Key Responsibilities: Marketing of livestock Procurement of livestock for auctions Develop and manage good relationships with clients Provide excellent customer service to clients Handling of auctions Classing of livestock Administrative responsibilities
Feb 07, 2019
Permanent
Introduction The successful candidate will be responsible for the marketing of livestock and building of good relationships with clients. The candidate will also be responsible for procurement of auctions, out-of-hand-transactions, assisting their fellow colleagues at auctions, as well as various matters. The successful candidate will report directly to the Branch Manager: BKB Louwid, Vereeniging. Specification Requirements: Grade 12 with 3 years marketing experience or relevant degree/diploma are recommended Ability to work independently combined with excellent interpersonal skills Strong sales, negotiation and communication skills Goal orientated Strong computer skills Must be fully bilingual (Afrikaans & English); must be fully conversant in Afrikaans and English Valid driver's license Competencies: Independence Interpersonal skills Persuasion Problem-solving skills Organisational and time management skills Flexibility Key Responsibilities: Marketing of livestock Procurement of livestock for auctions Develop and manage good relationships with clients Provide excellent customer service to clients Handling of auctions Classing of livestock Administrative responsibilities
West Africa Container Terminal (WACT) is one of the first green field container terminals to be built in Nigeria under public private partnership. WACT is located in Onne port (some 30kms from Port-Harcourt) in Rivers State. We have been successfully connecting East, North, West Central Nigeria and Rivers state to the world. This has been possible through top-quality services, cordial business relations with customers, regular interaction with stakeholders, human resource development, modern handling equipment and superior e-commerce capabilities. Our core values are centered around our people, consisting of both local and global employees. We offer a robust career framework with potential opportunities to fulfill individual career aspirations for both individual and team development and growth. We offer A wide range of national and international career opportunities. Opportunities for professional growth in a dynamic environment acquiring skills, knowledge and exposure to a service provider set up and general exposure to terminal operations. Key responsibilities . Control flow of loaded and/or empty vehicles under Quay Crane to crane "order of work" schedule and container sequence sheets during loading and/or discharging to maintain continuous operations. . Monitor the loading and discharge of containers on and off the vessel, update on the HHT . Advises Supervisor of any discrepancies or any shortage of vehicles or delays to container arriving under Quay Crane. . Confirm load and/or discharge position by updating bay plan. .Note any apparent damage or missing seals on import containers. .Maintain fault and delay sheet for start/finish times, vessel delays, yard delays, Crane breakdowns etc .Assist on the quayside when Out of Gauge containers, break-bulk cargo are handled. .Liaise with ships duty officer/vessel agent and updates the registration numbers of the loaded and discharged containers. .Advise yard of any changes to planned container locations during loading and report any container damage not previously noted during operations. . Monitor all reefer containers are disconnected prior to discharging. . Advise Crane Operators and Labour Supervisor of sequence of container bays to be worked. . Ensure all hatch cover locking pins and lashing materials are removed prior to discharging hatch covers. . Processes and monitors the inbound and outbound containers and cargo traffic for the Container Terminal, in accordance with the rules, regulations and procedures. . Processes and checks container/cargo related documentation, such as acceptance letter from the shipping line, custom declaration, delivery order and all information about the container. #LI-POST We are looking for . B.Sc or its equivalent with good grades . At least two or more years' experience in container terminal operations environment. . Must be able to generate high volumes of relevant work; able to sustain important levels of activity and energy over long hours when necessary. .Understands safety regulations, safe working procedures and safe materials handling procedures and follows safety and work instructions. ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED
Feb 04, 2019
Full Time
West Africa Container Terminal (WACT) is one of the first green field container terminals to be built in Nigeria under public private partnership. WACT is located in Onne port (some 30kms from Port-Harcourt) in Rivers State. We have been successfully connecting East, North, West Central Nigeria and Rivers state to the world. This has been possible through top-quality services, cordial business relations with customers, regular interaction with stakeholders, human resource development, modern handling equipment and superior e-commerce capabilities. Our core values are centered around our people, consisting of both local and global employees. We offer a robust career framework with potential opportunities to fulfill individual career aspirations for both individual and team development and growth. We offer A wide range of national and international career opportunities. Opportunities for professional growth in a dynamic environment acquiring skills, knowledge and exposure to a service provider set up and general exposure to terminal operations. Key responsibilities . Control flow of loaded and/or empty vehicles under Quay Crane to crane "order of work" schedule and container sequence sheets during loading and/or discharging to maintain continuous operations. . Monitor the loading and discharge of containers on and off the vessel, update on the HHT . Advises Supervisor of any discrepancies or any shortage of vehicles or delays to container arriving under Quay Crane. . Confirm load and/or discharge position by updating bay plan. .Note any apparent damage or missing seals on import containers. .Maintain fault and delay sheet for start/finish times, vessel delays, yard delays, Crane breakdowns etc .Assist on the quayside when Out of Gauge containers, break-bulk cargo are handled. .Liaise with ships duty officer/vessel agent and updates the registration numbers of the loaded and discharged containers. .Advise yard of any changes to planned container locations during loading and report any container damage not previously noted during operations. . Monitor all reefer containers are disconnected prior to discharging. . Advise Crane Operators and Labour Supervisor of sequence of container bays to be worked. . Ensure all hatch cover locking pins and lashing materials are removed prior to discharging hatch covers. . Processes and monitors the inbound and outbound containers and cargo traffic for the Container Terminal, in accordance with the rules, regulations and procedures. . Processes and checks container/cargo related documentation, such as acceptance letter from the shipping line, custom declaration, delivery order and all information about the container. #LI-POST We are looking for . B.Sc or its equivalent with good grades . At least two or more years' experience in container terminal operations environment. . Must be able to generate high volumes of relevant work; able to sustain important levels of activity and energy over long hours when necessary. .Understands safety regulations, safe working procedures and safe materials handling procedures and follows safety and work instructions. ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED
Main Purpose of the Job: Ensure effective service, planning & communication between Nestle NEAR and Export Customers Ensuring efficiency and cost-effectiveness throughout the value chain Job Responsibilities: Plan Egypt’s exports effectively with respect to product availability/vessels ETD/Warehouse capacity Ensure documents delivery on time and accurately Ensure effective communication and smooth operations with Third Party Customers and Nestle Affiliates. Ensure effective communication and smooth operations with Nestle service providers (freight forwarders, clearing agents, shipping lines…etc. Ensure efficiency & cost effectiveness through improving container utilization, WH loading time… Job Requirements: 1 - 3 years of experience Bachelor’s Degree in any relevant field Ability to work in a dynamic environment
Feb 03, 2019
Full Time
Main Purpose of the Job: Ensure effective service, planning & communication between Nestle NEAR and Export Customers Ensuring efficiency and cost-effectiveness throughout the value chain Job Responsibilities: Plan Egypt’s exports effectively with respect to product availability/vessels ETD/Warehouse capacity Ensure documents delivery on time and accurately Ensure effective communication and smooth operations with Third Party Customers and Nestle Affiliates. Ensure effective communication and smooth operations with Nestle service providers (freight forwarders, clearing agents, shipping lines…etc. Ensure efficiency & cost effectiveness through improving container utilization, WH loading time… Job Requirements: 1 - 3 years of experience Bachelor’s Degree in any relevant field Ability to work in a dynamic environment
