10 jobs found

Introduction Job Purpose: Through doing Quality Assurance on calls to provide advice and assist Call Centre Agents to improve the quality of service provided to the external and internal customers in order to minimize information security risk and mitigate reputational risk. To provide aftersales services (Salary Switching and Debit Order Switching) and manage Quality Assurance Agents. To do cross selling and client retention for business continuity in order to improve the profitability. Specification Key Responsibilities: Attend to Debit Order Switching requests Attend to Salary Switching requests Attend to Quality Assurance on calls, identify training needs, client needs and draw up training plans for agents to improve the way we engage with our clients. To collate and route client requests to the relevant department by compiling notes and capturing on the system to create audit trail of account activities via CRM. Ensure improved service delivery by escalating areas of concern outside Service Level Agreement (SLA). Review assigned requests by identifying pending information required to action the request. Outbound agents to call clients following a pre-determined script. Ensure client Debit Order requests are completed by educating them. Ensure Client Debit Order Switch process is followed as per the Nedbank policy. Design evaluation form aligned to the deliverables as per Nedbank's call agent assessment procedure by listening to the call/analyzing the correspondence. Ensure collation of information, including the call, is stored on the shared folder for record and audit purposes. Extract a sample of communication between agents and clients to select a random call/correspondence from the specific Systems. Ensure agent complies with policies and procedures by keeping abreast of the changes within the department. Raise the agent's performance gaps by making notes in the focus points section of the relevant Nedbank assessment template. Communicate the results of the assessment with the agent and Manager to give feedback. Ensure that clients are verified for security purposes by comparing the information on the system according to Nedbank best practice client confidentiality policy Adherence to schedules by providing real time incident reports Keep abreast of legislation and other industry changes that impact on role by reading the relevant newsletters, websites and attending sessions. Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders. Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team. Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems. Ad hoc duties as required. Abilities Requirements: Quality Orientation Technical/Professional Knowledge Sustaining Customer Satisfaction High Impact Communication Building Trusting Relationships Requirements Educational & Experience Requirements: Grade 12 (25 points). C+ in English (Grade 12 or university) Excel Expert •Understanding of Bank products and knowledge of services of different departments •Certificate or Diploma in Quality Assurance •4 - 5 years' experience in Call Centre environment at a supervisory level. •Good knowledge of Flexcube System & Microsoft Products

Introduction A Senior RPG Developer is responsible to develop software effectively, efficiently, on-time and in alignment with specifications and best-practice architecture. This will include the development of new system components and enhancement on existing components base on defined processes and procedures for all new and existing developed RPG applications within Bayport. This role will also be responsible for fault finding and resolution of software related support calls and feedback to business Specification KEY PERFORMANCE AREAS (KPAS)/ KEY RESPONSIBILITIES STRATEGIC INITIATIVES *Continuous Improvement of software and systems *Engage with relevant stakeholders around requirements *Translation of requirements into technical specifications. OPERATIONAL *Design, build, and maintain efficient, reusable, and reliable code *Ensure the best possible performance, quality, and responsiveness of applications *Identify bottlenecks and bugs, and devise solutions to mitigate and address these issues * Help maintain code quality, organization and automation *Day-to-day development and liaison with team manager and developers to ensure technical quality, product quality, and efficient project development *Hands-on development of features across the development whole stack *Quality control and systems testing *Deployment and Integration * Version control - Booking *Unit testing *Assist Auditors PEOPLE MANAGEMENT * Maintain good relationship with development team and business. STAKEHOLDER ENGAGEMENT *Perform code reviews and provide feedback on all internal and external code. *Assisting business with development and review of system requirements * Able to effectively communicate at various levels across the business * Communicating with Business, Solutions and Technical teams to turn business requirements to technical requirements * Demo applications to stakeholders in business review sessions TECHNICAL COMPETENCIES Infrastructure/Platforms/Network Demonstrate the ability to manage and maintain the infrastructure and or platforms that support day to day business operations. In addition demonstrate the ability to optimise and improve these to optimise Business operations. IT Project Management Demonstrate the ability to adopt a range of strategies to effectively plan and manage IT projects in line with required specifications, within a specified timeframe and cost and to a required level of quality. This could include development, procurement, testing, implementation and evaluation. Analytical Ability Demonstrate the ability to visualise, articulate, and solve both complex and uncomplicated problems and concepts and make the appropriate and most sensible decision based on provided or researched information. BEHAVIOURAL COMPETENCIES Decision Making Demonstrate the capacity to identify and understand issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences. Problem Identification / Solving Demonstrate the ability to identify problems and/or opportunities and respond to them with insight and creativity. Examining the possible solutions and making informed choices based on the best and most relevant information and resources available. Accuracy/Attention to detail The ability to calculate and complete any and all work at an acceptable level of accuracy. Be able to consistently pay attention to the detail of the work completed. Analytical Reasoning Demonstrate the ability to recognise and determine the meaning of patterns in a variety of information. Be able to articulate the effect of these patterns either verbally or in a written format. Change Agility The ability to manage and adapt to constant change in a positive and speedy manner. Commitment Demonstrate the correct level of loyalty and dedication to the organisation and team that the individual is associated with. Diversity Management Sensitivity to the diverse nature of the South African workplace. This relates in particular to Race, Gender, Ethnicity, Culture, Sexual Identity and Disability. LEADERSHIP COMPETENCIES Knowledge of People A comprehension of people behaviour as it relates to the workplace. This could be linked to staff and colleagues as well as customers. People & Team Working Demonstrate the ability to work co-operatively and build productive relationships with people and teams within the organisation and outside the organisation in order to understand business requirements. Motivation Demonstrate the associated behaviour, knowledge and understanding of the values and principles that drive the motivation of employees. Demonstrate the ability to monitor levels of motivation at an individual, team and/or business unit level and take actions to raise levels of motivation as and when required. Organisational & Environmental Awareness Demonstrate the requisite knowledge and savvy of the organisation. The hierarchy structures and implicate communication channels. The ability to navigate the organisational matrix. Requirements EDUCATION MINIMUM QUALIFICATIONS Matric, NQF level 4 or any other equivalent qualification DESIRED QUALIFICATIONS Bachelor of Science in Computer Science/Software Development/Information Technology or equivalent EXPERIENCE AND KNOWLEDGE MINIMUM REQUIREMENTS * 8 years relevant development experience *RPG, Free format and CL programming languages * DB2 *IBM i operating system Basics DESIRED/ PREFERRED REQUIREMENTS * IBM ILE and Service Program Basics * IBM Integrated Web-Services Basics *Soap UI * Strong relational database skills (DB2 & MS SQL Server) * Good knowledge of Agile methodology *Financial Services experience within IT space is preferable

Introduction The Company seeks the services of a qualified Financial Accountant. Reporting to the Finance Manager, the successful candidate will be responsible for timely and accurate preparation of management reports for management decision making, assisting the Finance Manager in dealing with internal and external auditors, tax authorities and other statutory bodies who may require financial information for statutory use and providing senior management and the Finance Team assurance on the quality of the information that underlies the Company's financial statements and to ensure that all financial transactions are accurately recorded in the financial system. Specification Consolidate and monitor financial data (e.g. sales revenues and liabilities) Prepare monthly, quarterly and annual statements (balance sheets and income statements) Forecast costs and revenues Manage tax payments Providing assistance on the external audits and compilation of the Annual Financial Statements Prepare budgets (for the entire company and by department) Monitor and report on accounting discrepancies Conduct detailed risk analyses to assess potential investments Analyze financial trends Perform month-end and year-end close processes Requirements Degree in Accounting or Professional Qualification such ACCA/ CIMA/ CA Zambia or equivalent. Master's Degree will be an added advantage. Must be a member of the Zambia Institute of Chartered Accountants. A minimum of 5 years' industry experience in accounting with proven work experience as a Financial Accountant or similar role Solid knowledge of accounting regulations Confidentiality

MAIN JOB PURPOSE: The Global Mobility Technology Senior Specialist owns the End-2-End GM system management, data and analytics and reporting. The Technology Specialist will be responsible for all technical & system support/maintenance of the Unilever Global Mobility platforms. The role is not limited to technical support but includes reporting and analytics for all regions across the globe. The Technology Specialist will work closely with the Global Mobility Manager and Global Mobility Technology Specialist as well as regional managers & external vendors regarding system support and/or reporting & analysis. The specialist should have system expertise in but not limited to Assignment Pro, Workday, One View, Salesforce and their interlinkages and will be accountable to deliver analytical insights that will be used to enhance operational effectiveness. This role is key in enabling simplification of GM processes JOB SUMMARY Overview the functionality of the systems used by the Global Mobility Team Main point of contact between third party (systems) providers and Global Mobility Manage day-to-day relationship with Global Mobility Systems vendors Work closely with internal and external stakeholders incl. but not limited to Pensions, Payroll, Reward, third party data providers Supporting key projects like pay review from the Global Mobility Technology perspective Investigate and implement new systems functionality Lead Global Mobility and HR systems integration and automation projects Coordinate internal security audits for all Global Mobility systems Troubleshooting systems issues & liaising with the relevant technical team (Internal or External). System update with data provided by internal and external stakeholders for accurate package generation and payroll processing System update with changes requested by regional teams Systems maintenance including dashboards and service orders Running regular and ad hoc reports as per regional or stakeholder requests. Managing Global Mobility System Security Access Managing Single-Sign-On Access to various external systems for relevant population Maintaining strong records of meeting agenda and minutes. Support Global Mobility Technology and Data & Analytics Specialist in the daily work and cover the role if needed Key Interfaces Global Service Providers and 3rd party vendors GM Ops Team GM Payroll GM Regional teams Internal and External Systems Team KEY REQUIREMENTS Bachelors Degree in IT management &/or Information Systems Global Mobility or HR knowledge advantageous but not required Proficient in using Workday and Assignment Pro systems or savvy to be trained on these systems Basic understanding of simple logic building &/or coding (would be advantageous) Experience in liaising and communicating with multiple stakeholders across regions Extensive administrative experience & project support experience Strong Analytics, problem solving and customer centric Comfortable working in MS Office (Advanced Excel, PowerPoint, OneDrive, Outlook, Sharepoint) Ability to understand formulas, macros, pivots and reporting tools

Internal Controller - Jumia (Full Time) Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers. Our platforms consist of ourmarketplace, which connects sellers with consumers, our logistics service,which enables the shipment and delivery of packages from sellers to consumers,and our payment service, which facilitates transactions among participantsactive on our platform in selected markets. Through our online platforms,consumers can access a wide range of physical and digital goods and services,fashion, electronics, beauty products and also hotel and flight bookings orrestaurant delivery. With over 3,000 employees in14 countries spanning across 6 African regions, Jumia is led by top talentedleaders offering a great mix of local and international talents and is backedby very high-profile shareholders. Jumia is committed to creating sustainableimpact for Africa. Jumia offers unique opportunities in a vibrant and boomingenvironment, creating new jobs, new skills, and empowering a new generation. We are looking for talentedpeople with a passion for Africa to join our team and embark on our excitingjourney! Main Responsibilities: Reviewing and evaluating the Internal Controland Compliance systems based on Group policies. Report all compliance issues and breaches ofthe group Internal Controls and Compliance policies Evaluate and improve the effectiveness of riskmanagement, Internal Control and Compliance framework, and governance processes Actively participate in the development of the risk and control structure within the areas of (Revenue, Procurement, Cash, banks, HR, Legal, Compliance, Vendor Management, Security…) based on the defined Group Risk and Control assessment program Assist business process owners in theirbusiness process reviews and risk-assessment Provide guidelines (control objectives, risks to be covered, good practices…) to ensure that Internal Control and compliance is integrated in the activities, with efficient and effective control designs Participate in projects as appropriate, forinstance: process review, review of policies Track and contribute to the remediation ofissues within the areas ensuring remediation is completed Identify, track and report operational riskincidents for the areas assigned. Ensure activities within the company do notconflict with corresponding regulations and develop measures to prevent ordetect these instances Collect and analyze established metricsrelated to the control environment for the areas assigned and identify areas ofconcern Designs the annual testing schedule for theInternal Control and Compliance matrix in accordance with Group Internal controland compliance methodology Conducting compliance, financial andoperational audits Have a consulting/advisory role Conducting ad-hoc audits requested by GroupInternal Control Manager, Senior Management or support in other finance relatedprojects Required Skills &Qualifications: Bachelor's Degree in Accounting, Audit,Finance, Economics or Business Administration. 4+ years’ work experience in Internal Control and Compliance/audit showing regular progression and culminating in a senior role in Internal Control and Compliance or audit. Strong experience / background inFinance, Supply Chain processes and ERP systems Knowledge of COSO and SOX is an added value. Public accounting firm experience is preferred. Professional certifications (i.e., CPA, CA, CIA…) are a plus. Ability to conduct walkthroughmeetings with stakeholders and provide value-add process improvementrecommendations. Self-directed work style with the ability to multi-task andprioritize in a fast-paced and rapidly changing environment Experienced Microsoft Office user(Excel, Word, Power point) Strong analytical skills Integrity: accepting and adhering tohigh moral, ethical, and personal values in decisions, communications, actionsand when dealing with others. Adaptable/Flexible: being open tochange in response to new information, different or unexpected circumstances,and/or to work in ambiguous situations Leadership experience: proven trackrecord in building, developing and leading teams to success. Ability to developgood work relationship with all other department of the companies Excellent verbal and writtencommunication skills and the ability to communicate complex business issues ina clear/concise manner WeOffer: A unique experience in anentrepreneurial, yet structured environment; The opportunity to become part of ahighly professional and dynamic team working around the world; An unparalleled personal and professionalgrowth given the challenges that we propose you to take

Introduction Oversees the overall conduct, discipline and welfare of cabin crew members, ensuring the safety and security of cabin operations and the overall standards of in-flight cabin services provided on Air Botswana fleet Specification Responsible for the management and supervision of all cabin operation activities, and is accountable to senior management for ensuring safety and security of cabin operations and ongoing conformity with all regulatory requirements, organization standards and local procedures. Develop, implement and review policies and procedures for compliance, quality and corporate standards. Prepare and analyse performance reports for management decisions. Ensure sufficient numbers of staff that are well trained and motivated to deliver a high level of service that meets and exceeds customer expectations. Prepare, monitor and control section cost centre budget to ensure expenditure is within budget. Establish and maintain proper communication channels for effective and well- informed cabin crew. Ensure routine monitoring of safety and quality critical activities and ongoing conformity with all regulatory requirements, organization standards and local procedures. Ensure corrective and preventative actions identified by quality& safety audits; investigations or other internal reporting mechanisms are undertaken within the agreed time frames. Ensure cabin ground and Inflight training, testing, are done within prescribed statutory periods and regulatory requirements The production and amendment of both the Cabin Crew Training Manual and Cabin Crew Manual. Effective liaison with the chief Pilot and Flight Operations Training and Standards Manager. Requirements Degree in Business Management or related discipline and should have a Cabin Crew License from CAAB. A Quality Assurance Auditors course and IATA Flight Operations Management course would be an added advantage. •Ten (10) years post graduate qualification of which three (3) years should have been at supervisory level. Should have broad knowledge of applicable aviation regulations and extensive knowledge in developing, implementing and auditing cabin standards

Introduction HealthPlus Limited, Nigeria's first integrative pharmacy, is the fastest-growing pharmacy chain in West Africa. We are committed to our mission of helping people achieve optimum health and vitality, while delivering superior value to stakeholders. Our vision is to be Africa's #1 for pharmacy, wellness and beauty. Recently, we secured significant foreign investment from our partners to scale up our network of retail outlets and our online business. This strategy will give us unparalleled reach across the country and beyond. CasaBella Beauty, is a one-stop store for beauty and grooming solutions for men and women. CasaBella International was incorporated in 2008 and became the exclusive distributor for Revlon in Nigeria. The first CasaBella store opened in Lagos in 2010 and today, CasaBella Beauty is the fastest-growing retailer of beauty supplies in West Africa. Our success is based on our great people, great values and a winning corporate culture. Our people are passionate, driven and committed to continuous learning in order to maintain our edge. Our testimonial is that we are proud to be members of the HealthPlus family as we are offered a strong platform to explore our potentials. We believe in best practices always and therefore employ and retain the best talents. As we expand our frontiers to redefine the world of health & beauty in Nigeria, we are looking for result driven individuals who will roll up their sleeves and share our passion & success. People who will join our team of highly motivated professionals who get the job done! No matter what your job title is, the work you do at HealthPlus supports the health and well-being of the millions of men, women and children who turn to us for care. That is because all of us - from our talented business professionals at the head office and our experts in our retail locations who serve our communities - are committed to providing the best possible service experience. With locations across Nigeria, we offer the opportunity to build a rewarding career in an environment that supports your success. ========================================================================================================== Specification The Risk Manager has the responsibility to manage and direct risk management and control activities within the department. The position is primarily responsible for coordinating internal control, risk identification, risk assessment, risk mitigation, risk monitoring and reporting. Initiate, execute and monitor programs for the implementation of HealthPlus' Risk Management framework. Develop, communicate and monitor the Company's risk appetite, key risk indicators and risk tolerances in pursuit of business objectives and provide Management with periodic status reports to embed the risk management culture in decision making process at all levels of the organisation. Drive standardisation in risk assessment approach across departments, including consistency across risk register maintenance, identifying common elements across risks, mapping relationships and dependencies between risks requirements and expectations in Health Plus. Design and implement an overall risk management process for Health Plus including determination of the financial and non-financial impact on Health Plus. Review business processes for the identification of risk applicable to the business. Periodically scan operating environment for emerging risks. Carry out periodic risk assessment sessions to help prioritize identified risks. In conjunction with the process owners, develop and document mitigating strategies for assessed risks. Create risk awareness amongst staff by providing support and training on risk management issues to staff. Report on identified risks and risk assessment progress to senior management. Deploy risk and control self assessment (RCSA) in Health Plus. Design and implement an Internal Control Framework Identify opportunities for improving controls and make the necessary recommendation to improve the related processes. Assist in the development and implementation of goals, policies, priorities and procedures relating to internal controls over financial reporting. Resolve all identified internal control issues with process owners by applying effective collaboration and facilitation skills with them. Liaise with top management and disseminate the requisite information to Management to aid internal control compliance, knowledge and awareness Assist in project management by applying techniques to assess project objectives and risks, develop estimates of resources, monitor task completion and promptly escalate to avoid barriers Identify and help to implement recommendations on Health Plus' inefficiencies on internal controls Requirements Bachelor's degree in any relevant course Minimum of eight years relevant work experience in Risk Management, Audit and Finance Excellent verbal & written communications skills Effective and Efficient Business writing skills Numerate, with good finance abilities and capable of managing budgets Strong forecasting and planning skills; able to correct assess the needs of the Business Good working knowledge of MS Office applications Sound analytical reasoning Demonstrate sound decision making & problem solving skills Good negotiation skills High level of Integrity Excellent Interpersonal & people skills Ability to demonstrate strong emotional intelligence High level of personal effectiveness; able to prioritize and manage time •Detail Orientation

Introduction Networking HIV/AIDS Community of South Africa (NACOSA), a dynamic NGO in the HIV/AIDS field, is inviting suitably qualified candidates within South Africa for the following position to be taken up at Century City office - Cape Town The position will support the Global Fund Finance Manager in administering financial records and preparing information for donor reporting. To ensure compliance of donor requirements, the role will also closely monitor sub-recipients financial reports, governance structures and internal controls, providing mentoring and capacity building interventions to strengthen the recipient partners control environment. Specification KEY RESPONSIBILITIES Accounting Use an accounting package (e.g. Quickbooks / Pastel) and Sub-Recipient Excel financial reports to prepare and initiate disbursements for approval. Use an accounting package (e.g. Quickbooks / Pastel) to record disbursements to SRs and expenditure reported. Prepare management, donor and audit reports to assist with reconciliations, expense analysis and budget monitoring and preparation as well as the monitoring of receivables, prepaid and payable accounts; Prepare adjusting entries with appropriate supporting documentation, as necessary; Assist with monthly and fiscal year-end closing including revaluations, accruals and adjustments for foreign exchange differences as necessary. Quality control processes of sub-recipients Regular assessment of the governance and financial environments and internal controls of sub-recipients. Recommending practical solutions for the sub-recipient and monitoring that the recommendations are being implemented. Maintaining a database (tracking sheet) of sub-recipient financial reports, including but not limited to: -Date and completeness when a report is received. -Communicating with all stakeholders (sub-recipient, financial manager and programme manager) regarding late and incomplete submissions. -Date and validity when a report has been reviewed. -Communicating with all stakeholders (sub-recipient, financial manager and programme manager) regarding ineligible expenses, financial risks and other matters identified. Perform procedures to provide assurance that expenditure claims by sub-recipients are valid and accurate, with attention to: -Cash reconciliations; -Analysing budgeted expenditure versus actual expenditure; -Substantive procedures on a sample of reported expenditure; -Maintain the asset and consumable registers -Prepare a report of findings to be communicated to management of NACOSA and the sub-recipient Specific attention to monitor compliance of the donor requirement relating to the appropriate use of a separate dedicated donor bank account. Prepare appropriate bank reconciliations to ensure that inter-account transfers are done timeously. Prepare a payment requisition with supporting evidence, including a calculation of a reasonable disbursement being recommended to fund the sub-recipient for the next month. Meet with the programme staff to discuss performance (finance against M&E) and any relevant finance findings that could impact on performance and / or escalated by the programme specialist. Provide written feedback to the sub-recipient relating to the report that was received and any findings need to be clearly communicated with recommendations. Monitor the grant conditions (e.g. compliance with audit requirements, reporting deadlines) Maintain a permanent file for each sub-recipient, containing the contract, budget, bank details and any changes etc. Mentoring and Training To identify and recommend sub-recipients and topics that require mentoring and training. Prepare a mentoring and training plan for sub-recipients where weaknesses have been identified via assessments, monthly reviews or other sources. Monitor adherence to the mentoring / training plan and to communicate feedback on progress. Provide on-site and off-site support to the sub-recipients in the form of training, mentoring and capacity building. Audit and other Assist with requests for information by management, NACOSA's auditors, donors, and sub-recipient auditors To provide recommendations to improve existing work processes Assist with the development of finance training manuals, presentations and guidelines Conduct internal audit / compliance visits at selected sub-recipients Perform close-out procedures on sub-recipients where the grant agreement has ended Requirements •A degree in Accounting CIPA or similar registration highly advantageous Minimum of 3 to 5 years' experience in accounting Regular domestic travel. Advanced computer literacy in MS Excel, and basic Word and Power Point, E-mails, Internet. Fluent in English and a local language (written and spoken). Proven experience in mentoring and training. Sound interpersonal relations and customer service orientation 'Customer' focused - Proactively anticipates customers' needs and, when appropriate, educates them about relevant programs and services. Follows through and solves customer problems while seeking regular feedback. Knowledge of Systems & Tools - Review governance and finance policies of sub-recipients, clearly understand how these functions and practices can impact the business. •Communication skills - Effective verbal communication and written communication skills to send clear and consistent messages. Uses innovative modes of communication to simplify understanding and facilitate teaching. •Confidence / assertiveness - comfortable in ability, skills and knowledge to engage with senior management and board members of NACOSA and sub-recipients. •Detail orientation - Can integrate information from a variety of sources and analyse information to understand root causes of problems. Audits data frequently to ensure compliance. •Prioritization - Takes accountability and responds to challenges in a timely manner. Uses own initiative to drive forward and collaborate as a team player. •Process Management - Proactively identifies gaps in existing processes and delivers simplified improved solutions. Demonstrates a willingness to try new things. •Team work - can collaborate effectively with team members. PLEASE NOTE: •Only short-listed candidates will be contacted. If you have not been contacted within 2 weeks consider your application as unsuccessful. NACOSA reserves the right not to make any appointment in this position. •NACOSA respects the privacy of its stakeholders and will treat all personal information provided in line with our recruitment policy and in accordance with the Protection of Personal Information Act.

Internal Control Manager - Jumia (Full time) Who we are: Jumia GroupJumia is the leading e-commerce player in Africa. Jumia was founded in 2012 in Nigeria with a clear mission, to relentlessly build the most effortless and reliable online shopping environment, providing consumers with the widest range of genuine products at low prices. Jumia has now expanded to 15 countries with over 4,000 employees across Africa, integrated most of the value chain from our own delivery fleet to our customer service and our own warehouse.Jumia is part of Jumia Group, a leading global incubator of startups specialized in e-commerce. Jumia Group is Africa's leading internet firm, with already over 14 African countries and huge successes such as Jumia eCommerce, Jumia Food, Jumia Cars, Jumia House and Jumia Travel. It is led by very talented people offering a great mix of local and international profiles. Jumia Group has 7 investors, MTN, Millicom, Rocket Internet, Axa, Orange, CDC, and Goldman Sachs. The group went public by listing on the NYSE in 2019 as the first African Tech Start-Up to do so. Africa is one of the fastest-growing economies in the world, offering excellent opportunities in a vibrant and booming environment. Its economic growth has enabled innovative businesses to flourish and this is where Jumia Group steps in. We are currently looking for exceptional people to join our team and embark on an exciting journey. Responsibilities You will be responsible for reviewing, directing audits and ongoing reviews of organization controls, operating procedures, and compliance with policies and regulations, assess the adequacy and extent of programs designed to safeguard organization assets In particular you will, Work with the business to develop new and/or review existing business and operational policies/processes. Develop anti money laundering & anti bribery policies & trainings. Develop the internal control environment Develop and maintain risk enterprise register for the company. Run a compliance check program quarterly or bi annually on all functions working with the functional heads of department. Work with the business to develop new and/or review existing business and operational policies/processes. Presentations to senior management & board on risk & compliance profile for the organization. Work with the necessary functions to limit, mitigate Financial, business, regulatory, legal & reputational risk to the business. Develop Business continuity plans for the organisation Professional Skills & Qualifications A bachelor's degree in Accounting, Finance, Business Administration, Economics or related field. Minimum of 6 years’ experience working in a fast-paced corporate environment in a public accounting or internal audit, payment or settlement environment. Membership in an internationally recognized professional accounting body e.g. CPA, ACCA, CIA, CISA, CRISC. Experience running for quality & compliance certificates like PCIDSS, SON, ISO etc Must have advanced level Excel skills. Strong and demonstrated experience in handling technical accounting and financial reporting issues. Conceptual, analytical and financial modeling skill Competent in the use of Microsoft office suites software (Word, Excel, Access and Power Point) We Offer A unique experience in an entrepreneurial, yet structured environment. A unique opportunity of having strong impact in building the African ecommerce sector. The opportunity to become part of a highly professional and dynamic team. An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders. Apply for this job Link to this job Share this job Location Nigeria Department Finance - Controlling - Controlling Job Title Internal Control Manager - Jumia (Full time) Salary C Experience 6 Years City Lagos Country Nigeria

Introduction Educor is the largest private education supplier in Southern Africa., managing 10 educational brands across its more than 60 campuses and sites in South Africa and internationally. As a Group we possess a rich heritage with brands that have been in existence for many years. Since our inception in 2008, Educor has evolved into an education giant offering face-to-face, distance and online learning. Our face to face brands include Damelin, CityVarsity, ICESA, Central Technical College and recently the Dermatech Training Institute. Distance brands include INTEC College, Damelin Correspondence College (DCC) and our higher-education distance brand, Lyceum. New additions to the Educor house of brands are our innovative and inspiring online brands, Damelin Online and CityVarsity Online. These brands remain the cornerstone of the Educor stable. Specification MAIN PURPOSE OF THE JOB: 1.Operating with minimum supervision, the Senior Internal Auditor will be responsible for the execution of complex compliance, financial and operational audits, and special projects. The incumbent will examine and evaluate the adequacy and effectiveness of the system of internal controls, compliance and approved policies and procedures. In addition, the incumbent will assist Junior Internal Auditors in the execution of their audit roles. Assist the IA manager with issuing reports timeously following the completion of the fieldwork highlighting areas of concern/weakness identified during the fieldwork, together with management comments on how and by when, these weaknesses will be addressed by management. KEY PERFORMANCE AREAS: 1.Planning of Audit 2.Completion of all fieldwork per the audit timetable 3.Assist juniors in the execution of their roles 4.Timeous issuing of reports following completion of fieldwork 5.Ad hoc audits KEY RESPONSIBILITIES: Assist with preparation of audit planning memorandum Document systems descriptions for scope areas identified within audit planning memorandum Document risk and controls for scope areas identified Prepare test procedures for adequate controls and completing the audit program Perform fieldwork testing Draft report for confirmed errors and rate observations Assist in ensuring that management comments and agreed actions provided are appropriate Assist in reviewing work of junior internal auditors Clear review notes from IA manager where applicable Conduct adhoc and follow up audits Requirements REQUIREMENTS OF THE JOB: BCom degree Three to five years of Internal audit experience or 1 year post SAICA articles experience Completed IAT and/or GIA CIA or parts thereof advantageous Experience in a similar internal audit position in government or Corporate environment Ability to communicate and interact at all levels Work effectively with a wide range of constituencies in a diverse community Ability to manage work to meet deadlines set by the business Ability to analyze and interpret financial data Good professional written and verbal communication and interpersonal skills Risk management, finance and business acumen COMPETENCIES OF THE JOB: Time management Perseverance Planning and organising Appropriate judgement Decision Making Progress monitoring Integrity Accuracy