Damelin Port Elizabeth Port Elizabeth, Eastern Cape, South Africa
Apr 08, 2020Permanent
Introduction Educor is the largest private education supplier in Southern Africa., managing 10 educational brands across its more than 60 campuses and sites in South Africa and internationally. As a Group we possess a rich heritage with brands that have been in existence for many years. Since our inception in 2008, Educor has evolved into an education giant offering face-to-face, distance and online learning. Our face to face brands include Damelin, CityVarsity, ICESA and Central Technical College. Distance brands include INTEC College, Damelin Correspondence College (DCC) and our higher-education distance brand, Lyceum. Specification JOB DESCRIPTION: To handle sales administrative tasks and act as an extension of the sales team when representatives are away from the office. Administrators also provide a point of contact for customers with queries about course offerings. MAIN PURPOSE OF THE JOB: To deliver excellent customer service to all clients and students. To be able to display and apply extensive product knowledge. To be able to display accurate and efficient use of the ICAS system. Be able to liaise effectively with students and to ensure all student queries are effectively dealt with. General Administration for the sales department. KEY PERFORMANCE AREAS: 1.Deliver excellent customer service 2.Product knowledge 3.ICAS system. 4.Student services 5.General Administration Requirements REQUIREMENTS OF THE JOB: 1.Matric is essential and a Diploma / Certification in Office Administration or Sales and Marketing is advantageous. 2.A minimum of 1 - 3 years of experience in a similar role is required. 3.Minimum typing speed of 25 wpm. 4.Computer literacy is essential especially in MS Outlook, MS Word and MS Excel. 5.ICAS experience advantageous. COMPETENCIES OF THE JOB: 1.Planning and organizing competencies 2.Interacting with Students and Communities 3.Excellent Interpersonal and Managerial Skills 4.Good team player 5.Extensive Product knowledge. 6.Good communication skills especially verbal and written English. 7.Good telephone etiquette 8.Good attention to detail.