About Andela Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Cairo, Lagos, Nairobi, Kigali and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About the Role Andela is seeking an HR business partner (HRBP) to support Andela’s scaling engineering experience group by being a trusted business partner to our engineers and partner engineering groups. You will play a critical role in the design and implementation of strategic initiatives to retain and grow our most prized asset - our people! This is an amazing opportunity for a passionate and talented HRBP to innovate alongside a stellar growing team and equally passionate and driven managers. No two days will be the same and the work is challenging and rewarding. You will act as a primary point of contact for a designated engineering pod of up to 300 engineers and partner engineering team members, serving as a connector to internal functions, an advisor on all people processes, procedures, and initiatives. The Senior Manager-HRBP will be a key driver of performance management and change management across their pod influencing culture and the future of engineering at Andela. This role reports into a Director Level HRBP Responsibilities: Strategy Development and Implementation Work closely with the head of Engineering Experience to understand organizational challenges and design/implement creative solutions Coordinate and support the implementation of strategic initiatives within your pod and more broadly Performance Management Support your pod and managers within it to cultivate a high performance culture, and ensure that performance management experiences are effective and empowering, prioritising fairness and objectivity Advise managers on team performance management via a data driven approach Work proactively to identify underperformance and address thoughtfully, manage underperformance professionally and swiftly when Talent Development Connect engineers to compelling learning and development opportunities, mentorship, coaching for performance and growth, advising on career opportunities Support leaders and managers on talent mapping and reviews to ensure implementation of recommendations from the Talent Development team. Develop and implement workforce retention, career and succession strategies. Organization Design and Change Management Implement effective change management strategies, providing subject matter expertise on risk mitigation and change delivery. Support the implementation of OD strategy plans and also identifying risks and impact to delivery. Coach, Inspire, Influence Nurturing, coaching and mentoring engineers and managers within your pod as well as more junior Engineering Experience team members. Works in partnership with leaders to provide challenge, legal guidance and advice in dealing with difficult people issues in a fair, straightforward manner and without delay. Serve as an escalation point for your pod and your direct reports Relationships , Collaboration Build and maintain healthy relationships with key stakeholders Coach leaders/managers on proper management and communication practices. Work closely and effectively with other cross-functional HRBP’s, People operations and Centres of excellence teams to identify best practice and use it to define effective business interventions. Share knowledge and insights with the wider People team to help shape best practise and ensure business goals are in line with org-wide strategy Qualifications Significant and relevant professional experience most of which should be in an advisory HR role Have a strong sense of business ethics and ability to appropriately handle confidential information. Demonstrate a deep understanding of Human Resources Management Processes, Culture and Performance Management. Excellent interpersonal skills, stellar emotional intelligence with a specific focus on self moderation, cultivating relationships and empathy. Exceptional communication skills both verbal and written, the ability to present and facilitate effectively. Storytelling via presentations is a strongly preferred skill. Ability to create effective working partnerships with senior leaders, challenge the thinking of others in respectful and thoughtful ways, influence upwards Big picture thinker, a “never settle’ mindset Strong interest in leveraging data to inform decisions (don’t worry if you aren’t an expert we have some of those!) Experience in a challenging, changing, complex business environment with a special focus on multiculturalism (and internationalism). Solid track record in design and implementation of employee engagement strategies that have meaningfully impacted the individual and organization experience Previous experience in coaching employees and management through complex, difficult issues Knowledge of in-country employment regulations, e.g. Country labor/employee relations statutes and capacity to apply them to Andela. Ability to adapt applicable Global labour laws into local practices as required. Experience with other African countries a plus Interested? If the above sounds like an exciting role to you, please tell us why you believe you’re a good fit and we’ll be in touch. Benefits & Compensation Full-time compensation Full medical coverage Breakfast, lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Aug 15, 2019
Full Time
About Andela Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Cairo, Lagos, Nairobi, Kigali and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About the Role Andela is seeking an HR business partner (HRBP) to support Andela’s scaling engineering experience group by being a trusted business partner to our engineers and partner engineering groups. You will play a critical role in the design and implementation of strategic initiatives to retain and grow our most prized asset - our people! This is an amazing opportunity for a passionate and talented HRBP to innovate alongside a stellar growing team and equally passionate and driven managers. No two days will be the same and the work is challenging and rewarding. You will act as a primary point of contact for a designated engineering pod of up to 300 engineers and partner engineering team members, serving as a connector to internal functions, an advisor on all people processes, procedures, and initiatives. The Senior Manager-HRBP will be a key driver of performance management and change management across their pod influencing culture and the future of engineering at Andela. This role reports into a Director Level HRBP Responsibilities: Strategy Development and Implementation Work closely with the head of Engineering Experience to understand organizational challenges and design/implement creative solutions Coordinate and support the implementation of strategic initiatives within your pod and more broadly Performance Management Support your pod and managers within it to cultivate a high performance culture, and ensure that performance management experiences are effective and empowering, prioritising fairness and objectivity Advise managers on team performance management via a data driven approach Work proactively to identify underperformance and address thoughtfully, manage underperformance professionally and swiftly when Talent Development Connect engineers to compelling learning and development opportunities, mentorship, coaching for performance and growth, advising on career opportunities Support leaders and managers on talent mapping and reviews to ensure implementation of recommendations from the Talent Development team. Develop and implement workforce retention, career and succession strategies. Organization Design and Change Management Implement effective change management strategies, providing subject matter expertise on risk mitigation and change delivery. Support the implementation of OD strategy plans and also identifying risks and impact to delivery. Coach, Inspire, Influence Nurturing, coaching and mentoring engineers and managers within your pod as well as more junior Engineering Experience team members. Works in partnership with leaders to provide challenge, legal guidance and advice in dealing with difficult people issues in a fair, straightforward manner and without delay. Serve as an escalation point for your pod and your direct reports Relationships , Collaboration Build and maintain healthy relationships with key stakeholders Coach leaders/managers on proper management and communication practices. Work closely and effectively with other cross-functional HRBP’s, People operations and Centres of excellence teams to identify best practice and use it to define effective business interventions. Share knowledge and insights with the wider People team to help shape best practise and ensure business goals are in line with org-wide strategy Qualifications Significant and relevant professional experience most of which should be in an advisory HR role Have a strong sense of business ethics and ability to appropriately handle confidential information. Demonstrate a deep understanding of Human Resources Management Processes, Culture and Performance Management. Excellent interpersonal skills, stellar emotional intelligence with a specific focus on self moderation, cultivating relationships and empathy. Exceptional communication skills both verbal and written, the ability to present and facilitate effectively. Storytelling via presentations is a strongly preferred skill. Ability to create effective working partnerships with senior leaders, challenge the thinking of others in respectful and thoughtful ways, influence upwards Big picture thinker, a “never settle’ mindset Strong interest in leveraging data to inform decisions (don’t worry if you aren’t an expert we have some of those!) Experience in a challenging, changing, complex business environment with a special focus on multiculturalism (and internationalism). Solid track record in design and implementation of employee engagement strategies that have meaningfully impacted the individual and organization experience Previous experience in coaching employees and management through complex, difficult issues Knowledge of in-country employment regulations, e.g. Country labor/employee relations statutes and capacity to apply them to Andela. Ability to adapt applicable Global labour laws into local practices as required. Experience with other African countries a plus Interested? If the above sounds like an exciting role to you, please tell us why you believe you’re a good fit and we’ll be in touch. Benefits & Compensation Full-time compensation Full medical coverage Breakfast, lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
About the Role Andela’s Partner Engineering department is charged with delivering high value and quality software engineering services for our Clients (we call them Partners). Our core delivery model is embedded teams of software engineers who are remote and distributed. As such, you’ll need to be an expert in enabling talented people to deliver their best, providing the support and quality control needed to help them through challenges, and developing the processes, protocols and procedures necessary to scale with our Partners. We are seeking a seasoned Technology and Engineering Services leader who is passionate about building the next generation of technology leaders in Africa and who knows what it takes to lead Engineering teams to successfully deliver for Partners. As Senior Director, you are a member of the Partner Engineering leadership group responsible for shaping the vision and strategies for the department. You will shape how we leverage new and emerging programming languages, frameworks, cloud infrastructure, and scalable architecture to deliver world class technology for our partners. Although you interface with every aspect of Andela, your core stakeholders are Andela’s Partners, Engineering Talent and our Customer Success teams, and so you’re simultaneously the voice of each to various stakeholders. You are constantly asking yourself : How do I better ensure that Andela’s Partners are wowed with the quality, engagement and productivity of their Andela Engineering teams? How do I better ensure that Andela’s Engineering teams are prepared, supported, and continue to grow as they deliver for our Partners? You are eager for the challenge of molding and shaping an exceptional engineering service organization. You know how to think – and act – big, while holding a strong moral compass in everything you do. Key Responsibilities Meet or exceed quarterly net churn and expansion targets through delivery leadership, oversight for assigned remote and distributed teams delivering software engineering services for our partners. Engage directly with key strategic and growth partners to drive delivery and excellence including how we supplement/evolve systems, processes and capabilities as needed. Design and enforce best practices for how your team builds trusted relationships and influence decision makers on matters related to our partners engineering roadmaps. Manage your team’s engineering delivery objectives, priorities, trade offs, risks and escalations working closely with your Customer Success and Account Management counterparts. Identify opportunities to leverage new and emerging engineering delivery capabilities to drive improved value, quality and speed for our teams. Collaborate with the Sales, Customer Success, Staffing and members of the Partner Engineering department in multiple countries to staff and support our Partners. This may include leading in the origination and selling of new and existing Partner engagements. Lead OKR and career planning objectives for your direct reports and their teams, ensuring compliance of check-ins and performance reviews are met. Provide actionable feedback to Andela’s leadership team on all aspects of the organization for continuous scale and improvement. Qualifications Four year degree in Engineering, Computer Science or a related field from an accredited university. Over 12 years experience leading remote Engineering delivery teams in software development, technology consulting and/or software product management A minimum of 5 years of experience in Client Relationship Management and/or Sales. Proven ability to build, manage and grow a team-oriented and high-performing organization. Excellent communication (written and oral) and interpersonal skills. Excellent leadership and management skills and can work creatively and analytically in a problem-solving environment. A deep commitment to Andela’s mission . Willingness to travel periodically between Andela’s centers and our Partners’s offices. Benefits & Compensation Full-time compensation Full medical coverage Lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. At Andela, we outcompete through diversity. We know that our strengths lies in the multiplicity of talents, perspectives, backgrounds & orientations resident in our community and we take pride in that. Andela is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices. Andela provides equal employment opportunities and workplace to all employees and applicants without regard to factors including but not limited to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy (including breastfeeding), genetic information, HIV/AIDS or any other medical status, family or parental status, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. This commitment applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Our policies expressly prohibit any form of harassment and/or discrimination as stated above. Andela is home for all, come as you are.
Aug 13, 2019
Full Time
About the Role Andela’s Partner Engineering department is charged with delivering high value and quality software engineering services for our Clients (we call them Partners). Our core delivery model is embedded teams of software engineers who are remote and distributed. As such, you’ll need to be an expert in enabling talented people to deliver their best, providing the support and quality control needed to help them through challenges, and developing the processes, protocols and procedures necessary to scale with our Partners. We are seeking a seasoned Technology and Engineering Services leader who is passionate about building the next generation of technology leaders in Africa and who knows what it takes to lead Engineering teams to successfully deliver for Partners. As Senior Director, you are a member of the Partner Engineering leadership group responsible for shaping the vision and strategies for the department. You will shape how we leverage new and emerging programming languages, frameworks, cloud infrastructure, and scalable architecture to deliver world class technology for our partners. Although you interface with every aspect of Andela, your core stakeholders are Andela’s Partners, Engineering Talent and our Customer Success teams, and so you’re simultaneously the voice of each to various stakeholders. You are constantly asking yourself : How do I better ensure that Andela’s Partners are wowed with the quality, engagement and productivity of their Andela Engineering teams? How do I better ensure that Andela’s Engineering teams are prepared, supported, and continue to grow as they deliver for our Partners? You are eager for the challenge of molding and shaping an exceptional engineering service organization. You know how to think – and act – big, while holding a strong moral compass in everything you do. Key Responsibilities Meet or exceed quarterly net churn and expansion targets through delivery leadership, oversight for assigned remote and distributed teams delivering software engineering services for our partners. Engage directly with key strategic and growth partners to drive delivery and excellence including how we supplement/evolve systems, processes and capabilities as needed. Design and enforce best practices for how your team builds trusted relationships and influence decision makers on matters related to our partners engineering roadmaps. Manage your team’s engineering delivery objectives, priorities, trade offs, risks and escalations working closely with your Customer Success and Account Management counterparts. Identify opportunities to leverage new and emerging engineering delivery capabilities to drive improved value, quality and speed for our teams. Collaborate with the Sales, Customer Success, Staffing and members of the Partner Engineering department in multiple countries to staff and support our Partners. This may include leading in the origination and selling of new and existing Partner engagements. Lead OKR and career planning objectives for your direct reports and their teams, ensuring compliance of check-ins and performance reviews are met. Provide actionable feedback to Andela’s leadership team on all aspects of the organization for continuous scale and improvement. Qualifications Four year degree in Engineering, Computer Science or a related field from an accredited university. Over 12 years experience leading remote Engineering delivery teams in software development, technology consulting and/or software product management A minimum of 5 years of experience in Client Relationship Management and/or Sales. Proven ability to build, manage and grow a team-oriented and high-performing organization. Excellent communication (written and oral) and interpersonal skills. Excellent leadership and management skills and can work creatively and analytically in a problem-solving environment. A deep commitment to Andela’s mission . Willingness to travel periodically between Andela’s centers and our Partners’s offices. Benefits & Compensation Full-time compensation Full medical coverage Lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. At Andela, we outcompete through diversity. We know that our strengths lies in the multiplicity of talents, perspectives, backgrounds & orientations resident in our community and we take pride in that. Andela is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices. Andela provides equal employment opportunities and workplace to all employees and applicants without regard to factors including but not limited to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy (including breastfeeding), genetic information, HIV/AIDS or any other medical status, family or parental status, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. This commitment applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Our policies expressly prohibit any form of harassment and/or discrimination as stated above. Andela is home for all, come as you are.
About the Role Andela’s Partner Engineering department is charged with delivering high value and quality software engineering services for our Clients (we call them Partners). Our core delivery model is embedded teams of software engineers who are remote and distributed. As such, you’ll need to be an expert in enabling talented people to deliver their best, providing the support and quality control needed to help them through challenges, and developing the processes, protocols and procedures necessary to scale with our Partners. We are seeking a seasoned Technology and Engineering Services leader who is passionate about building the next generation of technology leaders in Africa and who knows what it takes to lead Engineering teams to successfully deliver for Partners. As Senior Director, you are a member of the Partner Engineering leadership group responsible for shaping the vision and strategies for the department. You will shape how we leverage new and emerging programming languages, frameworks, cloud infrastructure, and scalable architecture to deliver world class technology for our partners. Although you interface with every aspect of Andela, your core stakeholders are Andela’s Partners, Engineering Talent and our Customer Success teams, and so you’re simultaneously the voice of each to various stakeholders. You are constantly asking yourself : How do I better ensure that Andela’s Partners are wowed with the quality, engagement and productivity of their Andela Engineering teams? How do I better ensure that Andela’s Engineering teams are prepared, supported, and continue to grow as they deliver for our Partners? You are eager for the challenge of molding and shaping an exceptional engineering service organization. You know how to think – and act – big, while holding a strong moral compass in everything you do. Key Responsibilities Meet or exceed quarterly net churn and expansion targets through delivery leadership, oversight for assigned remote and distributed teams delivering software engineering services for our partners. Engage directly with key strategic and growth partners to drive delivery and excellence including how we supplement/evolve systems, processes and capabilities as needed. Design and enforce best practices for how your team builds trusted relationships and influence decision makers on matters related to our partners engineering roadmaps. Manage your team’s engineering delivery objectives, priorities, trade offs, risks and escalations working closely with your Customer Success and Account Management counterparts. Identify opportunities to leverage new and emerging engineering delivery capabilities to drive improved value, quality and speed for our teams. Collaborate with the Sales, Customer Success, Staffing and members of the Partner Engineering department in multiple countries to staff and support our Partners. This may include leading in the origination and selling of new and existing Partner engagements. Lead OKR and career planning objectives for your direct reports and their teams, ensuring compliance of check-ins and performance reviews are met. Provide actionable feedback to Andela’s leadership team on all aspects of the organization for continuous scale and improvement. Qualifications Four year degree in Engineering, Computer Science or a related field from an accredited university. Over 12 years experience leading remote Engineering delivery teams in software development, technology consulting and/or software product management A minimum of 5 years of experience in Client Relationship Management and/or Sales. Proven ability to build, manage and grow a team-oriented and high-performing organization. Excellent communication (written and oral) and interpersonal skills. Excellent leadership and management skills and can work creatively and analytically in a problem-solving environment. A deep commitment to Andela’s mission . Willingness to travel periodically between Andela’s centers and our Partners’s offices. Benefits & Compensation Full-time compensation Full medical coverage Lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. At Andela, we outcompete through diversity. We know that our strengths lies in the multiplicity of talents, perspectives, backgrounds & orientations resident in our community and we take pride in that. Andela is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices. Andela provides equal employment opportunities and workplace to all employees and applicants without regard to factors including but not limited to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy (including breastfeeding), genetic information, HIV/AIDS or any other medical status, family or parental status, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. This commitment applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Our policies expressly prohibit any form of harassment and/or discrimination as stated above. Andela is home for all, come as you are.
Aug 13, 2019
Full Time
About the Role Andela’s Partner Engineering department is charged with delivering high value and quality software engineering services for our Clients (we call them Partners). Our core delivery model is embedded teams of software engineers who are remote and distributed. As such, you’ll need to be an expert in enabling talented people to deliver their best, providing the support and quality control needed to help them through challenges, and developing the processes, protocols and procedures necessary to scale with our Partners. We are seeking a seasoned Technology and Engineering Services leader who is passionate about building the next generation of technology leaders in Africa and who knows what it takes to lead Engineering teams to successfully deliver for Partners. As Senior Director, you are a member of the Partner Engineering leadership group responsible for shaping the vision and strategies for the department. You will shape how we leverage new and emerging programming languages, frameworks, cloud infrastructure, and scalable architecture to deliver world class technology for our partners. Although you interface with every aspect of Andela, your core stakeholders are Andela’s Partners, Engineering Talent and our Customer Success teams, and so you’re simultaneously the voice of each to various stakeholders. You are constantly asking yourself : How do I better ensure that Andela’s Partners are wowed with the quality, engagement and productivity of their Andela Engineering teams? How do I better ensure that Andela’s Engineering teams are prepared, supported, and continue to grow as they deliver for our Partners? You are eager for the challenge of molding and shaping an exceptional engineering service organization. You know how to think – and act – big, while holding a strong moral compass in everything you do. Key Responsibilities Meet or exceed quarterly net churn and expansion targets through delivery leadership, oversight for assigned remote and distributed teams delivering software engineering services for our partners. Engage directly with key strategic and growth partners to drive delivery and excellence including how we supplement/evolve systems, processes and capabilities as needed. Design and enforce best practices for how your team builds trusted relationships and influence decision makers on matters related to our partners engineering roadmaps. Manage your team’s engineering delivery objectives, priorities, trade offs, risks and escalations working closely with your Customer Success and Account Management counterparts. Identify opportunities to leverage new and emerging engineering delivery capabilities to drive improved value, quality and speed for our teams. Collaborate with the Sales, Customer Success, Staffing and members of the Partner Engineering department in multiple countries to staff and support our Partners. This may include leading in the origination and selling of new and existing Partner engagements. Lead OKR and career planning objectives for your direct reports and their teams, ensuring compliance of check-ins and performance reviews are met. Provide actionable feedback to Andela’s leadership team on all aspects of the organization for continuous scale and improvement. Qualifications Four year degree in Engineering, Computer Science or a related field from an accredited university. Over 12 years experience leading remote Engineering delivery teams in software development, technology consulting and/or software product management A minimum of 5 years of experience in Client Relationship Management and/or Sales. Proven ability to build, manage and grow a team-oriented and high-performing organization. Excellent communication (written and oral) and interpersonal skills. Excellent leadership and management skills and can work creatively and analytically in a problem-solving environment. A deep commitment to Andela’s mission . Willingness to travel periodically between Andela’s centers and our Partners’s offices. Benefits & Compensation Full-time compensation Full medical coverage Lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. At Andela, we outcompete through diversity. We know that our strengths lies in the multiplicity of talents, perspectives, backgrounds & orientations resident in our community and we take pride in that. Andela is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices. Andela provides equal employment opportunities and workplace to all employees and applicants without regard to factors including but not limited to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy (including breastfeeding), genetic information, HIV/AIDS or any other medical status, family or parental status, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. This commitment applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Our policies expressly prohibit any form of harassment and/or discrimination as stated above. Andela is home for all, come as you are.
About Andela: Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About the Role: Andela is looking to hire an experienced travel manager to support the Travel team to build a world class travel agency within Andela. As part of our business model, Andela’s software engineers travel for at least two weeks a year to our partners’ offices, predominantly based in the United States, with a few partners located in different parts of the world. With seven offices on two continents, we also have other Andela employees traveling between offices every week. Working with the Global Travel Director, the Senior Manager will be responsible for developing strategies, improving travel processes and crafting programs to achieve travel efficiency and best-in-class travel experience for all customers. This role will be based in one of our offices in East Africa and responsible for Africa outbound and inbound travel. KPIs will include but not limited to traveler experience index, operational excellence, and cost optimization. Responsibilities: Support the growth, demands and unique needs of our centres in Africa to achieve key business results and generally oversee travel operations Work with the country travel leads to revamp processes, plug gaps and build an effective travel program with high focus on customer satisfaction. Responsible for operational excellence Scope, plan and roll-out systems and tools that will help scale our travel program and collaborate with country travel leads for successful country-level launches Manage strategic sourcing of travel service providers, negotiation, contract implementation and vendor management Leads quarterly and annual business reviews of service providers Monitor and report overall performance to key travel metrics such as policy compliance, travel spend, customer satisfaction and cost savings to the Travel Director and to the leadership team Develop close partnership with other functions (i.e. Finance, People team, Country leadership) and internal stakeholders including Senior Leadership, Sales, and PX to achieve key business objectives Design and implement monthly travel training and webinars for new travelers Build a strong and experienced team of travel arrangers/travel counselors to support strategic business travel to our partners’ offices Demonstrate a customer-centric behaviour by continuously monitoring and addressing customer satisfaction, developing trust with stakeholders, proactively resolving issues and effectively communicating proposed solutions Provide continuing benchmark analyses and recommendations for new technology and systems to optimize travel operations while enhancing the overall travel experience. Lead, coach, mentor and manage a distributed travel operations team Escalate key issues to the Travel Director and perform other duties as assigned Requirements: 5-7+ years of post-undergraduate, full-time work experience Minimum of 3 years of experience managing people Expert in managing travel operations in a complex and global environment Significant experience building and leading a high performing team Strong customer service orientation with exceptional interpersonal skills to communicate with all levels of the organization Track record of achieving operational excellence while leading a diverse team Excellent analytical, critical thinking, and creative problem-solving skills. The ability to apply sound judgment when taking decisions Fantastic communication skills across all levels of the organization, as well as strong interpersonal skills Versatility, flexibility, and ability to work within constantly changing priorities with enthusiasm is a must Benefits & Compensation Full-time compensation Full medical coverage Lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. At Andela, we outcompete through diversity. We know that our strengths lies in the multiplicity of talents, perspectives, backgrounds & orientations resident in our community and we take pride in that. Andela is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices. Andela provides equal employment opportunities and workplace to all employees and applicants without regard to factors including but not limited to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy (including breastfeeding), genetic information, HIV/AIDS or any other medical status, family or parental status, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. This commitment applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Our policies expressly prohibit any form of harassment and/or discrimination as stated above. Andela is home for all, come as you are.
Aug 08, 2019
Full Time
About Andela: Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About the Role: Andela is looking to hire an experienced travel manager to support the Travel team to build a world class travel agency within Andela. As part of our business model, Andela’s software engineers travel for at least two weeks a year to our partners’ offices, predominantly based in the United States, with a few partners located in different parts of the world. With seven offices on two continents, we also have other Andela employees traveling between offices every week. Working with the Global Travel Director, the Senior Manager will be responsible for developing strategies, improving travel processes and crafting programs to achieve travel efficiency and best-in-class travel experience for all customers. This role will be based in one of our offices in East Africa and responsible for Africa outbound and inbound travel. KPIs will include but not limited to traveler experience index, operational excellence, and cost optimization. Responsibilities: Support the growth, demands and unique needs of our centres in Africa to achieve key business results and generally oversee travel operations Work with the country travel leads to revamp processes, plug gaps and build an effective travel program with high focus on customer satisfaction. Responsible for operational excellence Scope, plan and roll-out systems and tools that will help scale our travel program and collaborate with country travel leads for successful country-level launches Manage strategic sourcing of travel service providers, negotiation, contract implementation and vendor management Leads quarterly and annual business reviews of service providers Monitor and report overall performance to key travel metrics such as policy compliance, travel spend, customer satisfaction and cost savings to the Travel Director and to the leadership team Develop close partnership with other functions (i.e. Finance, People team, Country leadership) and internal stakeholders including Senior Leadership, Sales, and PX to achieve key business objectives Design and implement monthly travel training and webinars for new travelers Build a strong and experienced team of travel arrangers/travel counselors to support strategic business travel to our partners’ offices Demonstrate a customer-centric behaviour by continuously monitoring and addressing customer satisfaction, developing trust with stakeholders, proactively resolving issues and effectively communicating proposed solutions Provide continuing benchmark analyses and recommendations for new technology and systems to optimize travel operations while enhancing the overall travel experience. Lead, coach, mentor and manage a distributed travel operations team Escalate key issues to the Travel Director and perform other duties as assigned Requirements: 5-7+ years of post-undergraduate, full-time work experience Minimum of 3 years of experience managing people Expert in managing travel operations in a complex and global environment Significant experience building and leading a high performing team Strong customer service orientation with exceptional interpersonal skills to communicate with all levels of the organization Track record of achieving operational excellence while leading a diverse team Excellent analytical, critical thinking, and creative problem-solving skills. The ability to apply sound judgment when taking decisions Fantastic communication skills across all levels of the organization, as well as strong interpersonal skills Versatility, flexibility, and ability to work within constantly changing priorities with enthusiasm is a must Benefits & Compensation Full-time compensation Full medical coverage Lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. At Andela, we outcompete through diversity. We know that our strengths lies in the multiplicity of talents, perspectives, backgrounds & orientations resident in our community and we take pride in that. Andela is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices. Andela provides equal employment opportunities and workplace to all employees and applicants without regard to factors including but not limited to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy (including breastfeeding), genetic information, HIV/AIDS or any other medical status, family or parental status, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. This commitment applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Our policies expressly prohibit any form of harassment and/or discrimination as stated above. Andela is home for all, come as you are.
About Andela: Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About the Role: With seven Andela offices on two continents, we continue to have the need to send employees on both short and long term assignment across Andela offices. This position requires a motivated self-starter who is able to wear multiple hats, carry initiatives from start to finish, and can work effectively at all levels of the organization across the uniquely cross-cultural Andela environment. The Global Mobility Manager based in East Africa will be responsible for shaping and executing Andela’s Global Mobility program. Responsibilities: Work closely with the Travel Director and relevant stakeholders to develop and implement a strategic mobility program and efficient processes with focus on assignee experience Manage day-to-day inbound and outbound immigration & relocation program for Africa and act as a liaison between assignees and multiple vendors (immigration, relocation, tax advisor) Maintain and track visa and work permit status for all authorized employees. Ensuring all data pertaining to assignees is up to date Ensure appropriate communication with all stakeholders and liaise with assignee to keep them informed of progress during work authorization process Handle and resolve escalations and exceptions by facilitating stakeholder discussions that balance business needs, employee experience, and risk mitigation Develop close partnership with other functions (i.e. Finance, People team, Country leadership) to ensure effective management of full assignment cycle i.e. immigration, benefits, payroll, tax, and expense reimbursements Monitor and improve Andela's immigration policies and compliance processes Work closely with the Finance team and outside tax service providers to advise on tax equalization, tax briefing, and tax implications for employees on assignment Provide assignment cost projections and assist the People team with drafting assignment letters, where applicable Responsible for vendor invoice processing and tracking of payment status Develop and maintain strong working relationships with senior leaders within Andela Assist with special projects related to regular business travel, as needed Requirements: 5-7 years of post-undergraduate, full-time work experience Minimum of 4 years global mobility/expatriate management experience including immigration, tax, assignment benefits, and/or payroll Working knowledge of immigration processes in Africa, with emphasis on East Africa and Global Mobility practices and processes Ability to interact with executive staff & management team. Strong organizational and administrative skills. Excellent attention to detail and ability to execute through to completion Exceptional customer service skills We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. At Andela, we outcompete through diversity. We know that our strengths lies in the multiplicity of talents, perspectives, backgrounds & orientations resident in our community and we take pride in that. Andela is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices. Andela provides equal employment opportunities and workplace to all employees and applicants without regard to factors including but not limited to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy (including breastfeeding), genetic information, HIV/AIDS or any other medical status, family or parental status, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. This commitment applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Our policies expressly prohibit any form of harassment and/or discrimination as stated above. Andela is home for all, come as you are.
Aug 08, 2019
Full Time
About Andela: Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About the Role: With seven Andela offices on two continents, we continue to have the need to send employees on both short and long term assignment across Andela offices. This position requires a motivated self-starter who is able to wear multiple hats, carry initiatives from start to finish, and can work effectively at all levels of the organization across the uniquely cross-cultural Andela environment. The Global Mobility Manager based in East Africa will be responsible for shaping and executing Andela’s Global Mobility program. Responsibilities: Work closely with the Travel Director and relevant stakeholders to develop and implement a strategic mobility program and efficient processes with focus on assignee experience Manage day-to-day inbound and outbound immigration & relocation program for Africa and act as a liaison between assignees and multiple vendors (immigration, relocation, tax advisor) Maintain and track visa and work permit status for all authorized employees. Ensuring all data pertaining to assignees is up to date Ensure appropriate communication with all stakeholders and liaise with assignee to keep them informed of progress during work authorization process Handle and resolve escalations and exceptions by facilitating stakeholder discussions that balance business needs, employee experience, and risk mitigation Develop close partnership with other functions (i.e. Finance, People team, Country leadership) to ensure effective management of full assignment cycle i.e. immigration, benefits, payroll, tax, and expense reimbursements Monitor and improve Andela's immigration policies and compliance processes Work closely with the Finance team and outside tax service providers to advise on tax equalization, tax briefing, and tax implications for employees on assignment Provide assignment cost projections and assist the People team with drafting assignment letters, where applicable Responsible for vendor invoice processing and tracking of payment status Develop and maintain strong working relationships with senior leaders within Andela Assist with special projects related to regular business travel, as needed Requirements: 5-7 years of post-undergraduate, full-time work experience Minimum of 4 years global mobility/expatriate management experience including immigration, tax, assignment benefits, and/or payroll Working knowledge of immigration processes in Africa, with emphasis on East Africa and Global Mobility practices and processes Ability to interact with executive staff & management team. Strong organizational and administrative skills. Excellent attention to detail and ability to execute through to completion Exceptional customer service skills We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. At Andela, we outcompete through diversity. We know that our strengths lies in the multiplicity of talents, perspectives, backgrounds & orientations resident in our community and we take pride in that. Andela is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices. Andela provides equal employment opportunities and workplace to all employees and applicants without regard to factors including but not limited to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy (including breastfeeding), genetic information, HIV/AIDS or any other medical status, family or parental status, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. This commitment applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Our policies expressly prohibit any form of harassment and/or discrimination as stated above. Andela is home for all, come as you are.
About Andela: Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About the Role: Andela is looking to hire an experienced travel manager to support the Travel team to build a world class travel agency within Andela. As part of our business model, Andela’s software engineers travel for at least two weeks a year to our partners’ offices, predominantly based in the United States, with a few partners located in different parts of the world. With seven offices on two continents, we also have other Andela employees traveling between offices every week. Working with the Global Travel Director, the Senior Manager will be responsible for developing strategies, improving travel processes and crafting programs to achieve travel efficiency and best-in-class travel experience for all customers. This role will be based in one of our offices in East Africa and responsible for Africa outbound and inbound travel. KPIs will include but not limited to traveler experience index, operational excellence, and cost optimization. Responsibilities: Support the growth, demands and unique needs of our centres in Africa to achieve key business results and generally oversee travel operations Work with the country travel leads to revamp processes, plug gaps and build an effective travel program with high focus on customer satisfaction. Responsible for operational excellence Scope, plan and roll-out systems and tools that will help scale our travel program and collaborate with country travel leads for successful country-level launches Manage strategic sourcing of travel service providers, negotiation, contract implementation and vendor management Leads quarterly and annual business reviews of service providers Monitor and report overall performance to key travel metrics such as policy compliance, travel spend, customer satisfaction and cost savings to the Travel Director and to the leadership team Develop close partnership with other functions (i.e. Finance, People team, Country leadership) and internal stakeholders including Senior Leadership, Sales, and PX to achieve key business objectives Design and implement monthly travel training and webinars for new travelers Build a strong and experienced team of travel arrangers/travel counselors to support strategic business travel to our partners’ offices Demonstrate a customer-centric behaviour by continuously monitoring and addressing customer satisfaction, developing trust with stakeholders, proactively resolving issues and effectively communicating proposed solutions Provide continuing benchmark analyses and recommendations for new technology and systems to optimize travel operations while enhancing the overall travel experience. Lead, coach, mentor and manage a distributed travel operations team Escalate key issues to the Travel Director and perform other duties as assigned Requirements: 5-7+ years of post-undergraduate, full-time work experience Minimum of 3 years of experience managing people Expert in managing travel operations in a complex and global environment Significant experience building and leading a high performing team Strong customer service orientation with exceptional interpersonal skills to communicate with all levels of the organization Track record of achieving operational excellence while leading a diverse team Excellent analytical, critical thinking, and creative problem-solving skills. The ability to apply sound judgment when taking decisions Fantastic communication skills across all levels of the organization, as well as strong interpersonal skills Versatility, flexibility, and ability to work within constantly changing priorities with enthusiasm is a must Benefits & Compensation Full-time compensation Full medical coverage Lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. At Andela, we outcompete through diversity. We know that our strengths lies in the multiplicity of talents, perspectives, backgrounds & orientations resident in our community and we take pride in that. Andela is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices. Andela provides equal employment opportunities and workplace to all employees and applicants without regard to factors including but not limited to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy (including breastfeeding), genetic information, HIV/AIDS or any other medical status, family or parental status, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. This commitment applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Our policies expressly prohibit any form of harassment and/or discrimination as stated above. Andela is home for all, come as you are.
Jul 30, 2019
Full Time
About Andela: Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About the Role: Andela is looking to hire an experienced travel manager to support the Travel team to build a world class travel agency within Andela. As part of our business model, Andela’s software engineers travel for at least two weeks a year to our partners’ offices, predominantly based in the United States, with a few partners located in different parts of the world. With seven offices on two continents, we also have other Andela employees traveling between offices every week. Working with the Global Travel Director, the Senior Manager will be responsible for developing strategies, improving travel processes and crafting programs to achieve travel efficiency and best-in-class travel experience for all customers. This role will be based in one of our offices in East Africa and responsible for Africa outbound and inbound travel. KPIs will include but not limited to traveler experience index, operational excellence, and cost optimization. Responsibilities: Support the growth, demands and unique needs of our centres in Africa to achieve key business results and generally oversee travel operations Work with the country travel leads to revamp processes, plug gaps and build an effective travel program with high focus on customer satisfaction. Responsible for operational excellence Scope, plan and roll-out systems and tools that will help scale our travel program and collaborate with country travel leads for successful country-level launches Manage strategic sourcing of travel service providers, negotiation, contract implementation and vendor management Leads quarterly and annual business reviews of service providers Monitor and report overall performance to key travel metrics such as policy compliance, travel spend, customer satisfaction and cost savings to the Travel Director and to the leadership team Develop close partnership with other functions (i.e. Finance, People team, Country leadership) and internal stakeholders including Senior Leadership, Sales, and PX to achieve key business objectives Design and implement monthly travel training and webinars for new travelers Build a strong and experienced team of travel arrangers/travel counselors to support strategic business travel to our partners’ offices Demonstrate a customer-centric behaviour by continuously monitoring and addressing customer satisfaction, developing trust with stakeholders, proactively resolving issues and effectively communicating proposed solutions Provide continuing benchmark analyses and recommendations for new technology and systems to optimize travel operations while enhancing the overall travel experience. Lead, coach, mentor and manage a distributed travel operations team Escalate key issues to the Travel Director and perform other duties as assigned Requirements: 5-7+ years of post-undergraduate, full-time work experience Minimum of 3 years of experience managing people Expert in managing travel operations in a complex and global environment Significant experience building and leading a high performing team Strong customer service orientation with exceptional interpersonal skills to communicate with all levels of the organization Track record of achieving operational excellence while leading a diverse team Excellent analytical, critical thinking, and creative problem-solving skills. The ability to apply sound judgment when taking decisions Fantastic communication skills across all levels of the organization, as well as strong interpersonal skills Versatility, flexibility, and ability to work within constantly changing priorities with enthusiasm is a must Benefits & Compensation Full-time compensation Full medical coverage Lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. At Andela, we outcompete through diversity. We know that our strengths lies in the multiplicity of talents, perspectives, backgrounds & orientations resident in our community and we take pride in that. Andela is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices. Andela provides equal employment opportunities and workplace to all employees and applicants without regard to factors including but not limited to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy (including breastfeeding), genetic information, HIV/AIDS or any other medical status, family or parental status, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. This commitment applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Our policies expressly prohibit any form of harassment and/or discrimination as stated above. Andela is home for all, come as you are.
About Andela: Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About the Role: Andela is looking to hire an experienced travel manager to support the Travel team to build a world class travel agency within Andela. As part of our business model, Andela’s software engineers travel for at least two weeks a year to our partners’ offices, predominantly based in the United States, with a few partners located in different parts of the world. With seven offices on two continents, we also have other Andela employees traveling between offices every week. Working with the Global Travel Director, the Senior Manager will be responsible for developing strategies, improving travel processes and crafting programs to achieve travel efficiency and best-in-class travel experience for all customers. This role will be based in one of our offices in East Africa and responsible for Africa outbound and inbound travel. KPIs will include but not limited to traveler experience index, operational excellence, and cost optimization. Responsibilities: Support the growth, demands and unique needs of our centres in Africa to achieve key business results and generally oversee travel operations Work with the country travel leads to revamp processes, plug gaps and build an effective travel program with high focus on customer satisfaction. Responsible for operational excellence Scope, plan and roll-out systems and tools that will help scale our travel program and collaborate with country travel leads for successful country-level launches Manage strategic sourcing of travel service providers, negotiation, contract implementation and vendor management Leads quarterly and annual business reviews of service providers Monitor and report overall performance to key travel metrics such as policy compliance, travel spend, customer satisfaction and cost savings to the Travel Director and to the leadership team Develop close partnership with other functions (i.e. Finance, People team, Country leadership) and internal stakeholders including Senior Leadership, Sales, and PX to achieve key business objectives Design and implement monthly travel training and webinars for new travelers Build a strong and experienced team of travel arrangers/travel counselors to support strategic business travel to our partners’ offices Demonstrate a customer-centric behaviour by continuously monitoring and addressing customer satisfaction, developing trust with stakeholders, proactively resolving issues and effectively communicating proposed solutions Provide continuing benchmark analyses and recommendations for new technology and systems to optimize travel operations while enhancing the overall travel experience. Lead, coach, mentor and manage a distributed travel operations team Escalate key issues to the Travel Director and perform other duties as assigned Requirements: 5-7+ years of post-undergraduate, full-time work experience Minimum of 3 years of experience managing people Expert in managing travel operations in a complex and global environment Significant experience building and leading a high performing team Strong customer service orientation with exceptional interpersonal skills to communicate with all levels of the organization Track record of achieving operational excellence while leading a diverse team Excellent analytical, critical thinking, and creative problem-solving skills. The ability to apply sound judgment when taking decisions Fantastic communication skills across all levels of the organization, as well as strong interpersonal skills Versatility, flexibility, and ability to work within constantly changing priorities with enthusiasm is a must Benefits & Compensation Full-time compensation Full medical coverage Lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. At Andela, we outcompete through diversity. We know that our strengths lies in the multiplicity of talents, perspectives, backgrounds & orientations resident in our community and we take pride in that. Andela is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices. Andela provides equal employment opportunities and workplace to all employees and applicants without regard to factors including but not limited to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy (including breastfeeding), genetic information, HIV/AIDS or any other medical status, family or parental status, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. This commitment applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Our policies expressly prohibit any form of harassment and/or discrimination as stated above. Andela is home for all, come as you are.
Jul 30, 2019
Full Time
About Andela: Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About the Role: Andela is looking to hire an experienced travel manager to support the Travel team to build a world class travel agency within Andela. As part of our business model, Andela’s software engineers travel for at least two weeks a year to our partners’ offices, predominantly based in the United States, with a few partners located in different parts of the world. With seven offices on two continents, we also have other Andela employees traveling between offices every week. Working with the Global Travel Director, the Senior Manager will be responsible for developing strategies, improving travel processes and crafting programs to achieve travel efficiency and best-in-class travel experience for all customers. This role will be based in one of our offices in East Africa and responsible for Africa outbound and inbound travel. KPIs will include but not limited to traveler experience index, operational excellence, and cost optimization. Responsibilities: Support the growth, demands and unique needs of our centres in Africa to achieve key business results and generally oversee travel operations Work with the country travel leads to revamp processes, plug gaps and build an effective travel program with high focus on customer satisfaction. Responsible for operational excellence Scope, plan and roll-out systems and tools that will help scale our travel program and collaborate with country travel leads for successful country-level launches Manage strategic sourcing of travel service providers, negotiation, contract implementation and vendor management Leads quarterly and annual business reviews of service providers Monitor and report overall performance to key travel metrics such as policy compliance, travel spend, customer satisfaction and cost savings to the Travel Director and to the leadership team Develop close partnership with other functions (i.e. Finance, People team, Country leadership) and internal stakeholders including Senior Leadership, Sales, and PX to achieve key business objectives Design and implement monthly travel training and webinars for new travelers Build a strong and experienced team of travel arrangers/travel counselors to support strategic business travel to our partners’ offices Demonstrate a customer-centric behaviour by continuously monitoring and addressing customer satisfaction, developing trust with stakeholders, proactively resolving issues and effectively communicating proposed solutions Provide continuing benchmark analyses and recommendations for new technology and systems to optimize travel operations while enhancing the overall travel experience. Lead, coach, mentor and manage a distributed travel operations team Escalate key issues to the Travel Director and perform other duties as assigned Requirements: 5-7+ years of post-undergraduate, full-time work experience Minimum of 3 years of experience managing people Expert in managing travel operations in a complex and global environment Significant experience building and leading a high performing team Strong customer service orientation with exceptional interpersonal skills to communicate with all levels of the organization Track record of achieving operational excellence while leading a diverse team Excellent analytical, critical thinking, and creative problem-solving skills. The ability to apply sound judgment when taking decisions Fantastic communication skills across all levels of the organization, as well as strong interpersonal skills Versatility, flexibility, and ability to work within constantly changing priorities with enthusiasm is a must Benefits & Compensation Full-time compensation Full medical coverage Lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. At Andela, we outcompete through diversity. We know that our strengths lies in the multiplicity of talents, perspectives, backgrounds & orientations resident in our community and we take pride in that. Andela is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices. Andela provides equal employment opportunities and workplace to all employees and applicants without regard to factors including but not limited to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy (including breastfeeding), genetic information, HIV/AIDS or any other medical status, family or parental status, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. This commitment applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Our policies expressly prohibit any form of harassment and/or discrimination as stated above. Andela is home for all, come as you are.
About Andela: Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About the Role: With seven Andela offices on two continents, we continue to have the need to send employees on both short and long term assignment across Andela offices. This position requires a motivated self-starter who is able to wear multiple hats, carry initiatives from start to finish, and can work effectively at all levels of the organization across the uniquely cross-cultural Andela environment. The Global Mobility Manager based in East Africa will be responsible for shaping and executing Andela’s Global Mobility program. Responsibilities: Work closely with the Travel Director and relevant stakeholders to develop and implement a strategic mobility program and efficient processes with focus on assignee experience Manage day-to-day inbound and outbound immigration & relocation program for Africa and act as a liaison between assignees and multiple vendors (immigration, relocation, tax advisor) Maintain and track visa and work permit status for all authorized employees. Ensuring all data pertaining to assignees is up to date Ensure appropriate communication with all stakeholders and liaise with assignee to keep them informed of progress during work authorization process Handle and resolve escalations and exceptions by facilitating stakeholder discussions that balance business needs, employee experience, and risk mitigation Develop close partnership with other functions (i.e. Finance, People team, Country leadership) to ensure effective management of full assignment cycle i.e. immigration, benefits, payroll, tax, and expense reimbursements Monitor and improve Andela's immigration policies and compliance processes Work closely with the Finance team and outside tax service providers to advise on tax equalization, tax briefing, and tax implications for employees on assignment Provide assignment cost projections and assist the People team with drafting assignment letters, where applicable Responsible for vendor invoice processing and tracking of payment status Develop and maintain strong working relationships with senior leaders within Andela Assist with special projects related to regular business travel, as needed Requirements: 5-7 years of post-undergraduate, full-time work experience Minimum of 4 years global mobility/expatriate management experience including immigration, tax, assignment benefits, and/or payroll Working knowledge of immigration processes in Africa, with emphasis on East Africa and Global Mobility practices and processes Ability to interact with executive staff & management team. Strong organizational and administrative skills. Excellent attention to detail and ability to execute through to completion Exceptional customer service skills We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. At Andela, we outcompete through diversity. We know that our strengths lies in the multiplicity of talents, perspectives, backgrounds & orientations resident in our community and we take pride in that. Andela is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices. Andela provides equal employment opportunities and workplace to all employees and applicants without regard to factors including but not limited to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy (including breastfeeding), genetic information, HIV/AIDS or any other medical status, family or parental status, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. This commitment applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Our policies expressly prohibit any form of harassment and/or discrimination as stated above. Andela is home for all, come as you are.
Jul 30, 2019
Full Time
About Andela: Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About the Role: With seven Andela offices on two continents, we continue to have the need to send employees on both short and long term assignment across Andela offices. This position requires a motivated self-starter who is able to wear multiple hats, carry initiatives from start to finish, and can work effectively at all levels of the organization across the uniquely cross-cultural Andela environment. The Global Mobility Manager based in East Africa will be responsible for shaping and executing Andela’s Global Mobility program. Responsibilities: Work closely with the Travel Director and relevant stakeholders to develop and implement a strategic mobility program and efficient processes with focus on assignee experience Manage day-to-day inbound and outbound immigration & relocation program for Africa and act as a liaison between assignees and multiple vendors (immigration, relocation, tax advisor) Maintain and track visa and work permit status for all authorized employees. Ensuring all data pertaining to assignees is up to date Ensure appropriate communication with all stakeholders and liaise with assignee to keep them informed of progress during work authorization process Handle and resolve escalations and exceptions by facilitating stakeholder discussions that balance business needs, employee experience, and risk mitigation Develop close partnership with other functions (i.e. Finance, People team, Country leadership) to ensure effective management of full assignment cycle i.e. immigration, benefits, payroll, tax, and expense reimbursements Monitor and improve Andela's immigration policies and compliance processes Work closely with the Finance team and outside tax service providers to advise on tax equalization, tax briefing, and tax implications for employees on assignment Provide assignment cost projections and assist the People team with drafting assignment letters, where applicable Responsible for vendor invoice processing and tracking of payment status Develop and maintain strong working relationships with senior leaders within Andela Assist with special projects related to regular business travel, as needed Requirements: 5-7 years of post-undergraduate, full-time work experience Minimum of 4 years global mobility/expatriate management experience including immigration, tax, assignment benefits, and/or payroll Working knowledge of immigration processes in Africa, with emphasis on East Africa and Global Mobility practices and processes Ability to interact with executive staff & management team. Strong organizational and administrative skills. Excellent attention to detail and ability to execute through to completion Exceptional customer service skills We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. At Andela, we outcompete through diversity. We know that our strengths lies in the multiplicity of talents, perspectives, backgrounds & orientations resident in our community and we take pride in that. Andela is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices. Andela provides equal employment opportunities and workplace to all employees and applicants without regard to factors including but not limited to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy (including breastfeeding), genetic information, HIV/AIDS or any other medical status, family or parental status, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. This commitment applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Our policies expressly prohibit any form of harassment and/or discrimination as stated above. Andela is home for all, come as you are.
About Andela: Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About the Role: With seven Andela offices on two continents, we continue to have the need to send employees on both short and long term assignment across Andela offices. This position requires a motivated self-starter who is able to wear multiple hats, carry initiatives from start to finish, and can work effectively at all levels of the organization across the uniquely cross-cultural Andela environment. The Global Mobility Manager based in East Africa will be responsible for shaping and executing Andela’s Global Mobility program. Responsibilities: Work closely with the Travel Director and relevant stakeholders to develop and implement a strategic mobility program and efficient processes with focus on assignee experience Manage day-to-day inbound and outbound immigration & relocation program for Africa and act as a liaison between assignees and multiple vendors (immigration, relocation, tax advisor) Maintain and track visa and work permit status for all authorized employees. Ensuring all data pertaining to assignees is up to date Ensure appropriate communication with all stakeholders and liaise with assignee to keep them informed of progress during work authorization process Handle and resolve escalations and exceptions by facilitating stakeholder discussions that balance business needs, employee experience, and risk mitigation Develop close partnership with other functions (i.e. Finance, People team, Country leadership) to ensure effective management of full assignment cycle i.e. immigration, benefits, payroll, tax, and expense reimbursements Monitor and improve Andela's immigration policies and compliance processes Work closely with the Finance team and outside tax service providers to advise on tax equalization, tax briefing, and tax implications for employees on assignment Provide assignment cost projections and assist the People team with drafting assignment letters, where applicable Responsible for vendor invoice processing and tracking of payment status Develop and maintain strong working relationships with senior leaders within Andela Assist with special projects related to regular business travel, as needed Requirements: 5-7 years of post-undergraduate, full-time work experience Minimum of 4 years global mobility/expatriate management experience including immigration, tax, assignment benefits, and/or payroll Working knowledge of immigration processes in Africa, with emphasis on East Africa and Global Mobility practices and processes Ability to interact with executive staff & management team. Strong organizational and administrative skills. Excellent attention to detail and ability to execute through to completion Exceptional customer service skills We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. At Andela, we outcompete through diversity. We know that our strengths lies in the multiplicity of talents, perspectives, backgrounds & orientations resident in our community and we take pride in that. Andela is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices. Andela provides equal employment opportunities and workplace to all employees and applicants without regard to factors including but not limited to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy (including breastfeeding), genetic information, HIV/AIDS or any other medical status, family or parental status, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. This commitment applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Our policies expressly prohibit any form of harassment and/or discrimination as stated above. Andela is home for all, come as you are.
Jul 30, 2019
Full Time
About Andela: Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About the Role: With seven Andela offices on two continents, we continue to have the need to send employees on both short and long term assignment across Andela offices. This position requires a motivated self-starter who is able to wear multiple hats, carry initiatives from start to finish, and can work effectively at all levels of the organization across the uniquely cross-cultural Andela environment. The Global Mobility Manager based in East Africa will be responsible for shaping and executing Andela’s Global Mobility program. Responsibilities: Work closely with the Travel Director and relevant stakeholders to develop and implement a strategic mobility program and efficient processes with focus on assignee experience Manage day-to-day inbound and outbound immigration & relocation program for Africa and act as a liaison between assignees and multiple vendors (immigration, relocation, tax advisor) Maintain and track visa and work permit status for all authorized employees. Ensuring all data pertaining to assignees is up to date Ensure appropriate communication with all stakeholders and liaise with assignee to keep them informed of progress during work authorization process Handle and resolve escalations and exceptions by facilitating stakeholder discussions that balance business needs, employee experience, and risk mitigation Develop close partnership with other functions (i.e. Finance, People team, Country leadership) to ensure effective management of full assignment cycle i.e. immigration, benefits, payroll, tax, and expense reimbursements Monitor and improve Andela's immigration policies and compliance processes Work closely with the Finance team and outside tax service providers to advise on tax equalization, tax briefing, and tax implications for employees on assignment Provide assignment cost projections and assist the People team with drafting assignment letters, where applicable Responsible for vendor invoice processing and tracking of payment status Develop and maintain strong working relationships with senior leaders within Andela Assist with special projects related to regular business travel, as needed Requirements: 5-7 years of post-undergraduate, full-time work experience Minimum of 4 years global mobility/expatriate management experience including immigration, tax, assignment benefits, and/or payroll Working knowledge of immigration processes in Africa, with emphasis on East Africa and Global Mobility practices and processes Ability to interact with executive staff & management team. Strong organizational and administrative skills. Excellent attention to detail and ability to execute through to completion Exceptional customer service skills We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. At Andela, we outcompete through diversity. We know that our strengths lies in the multiplicity of talents, perspectives, backgrounds & orientations resident in our community and we take pride in that. Andela is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices. Andela provides equal employment opportunities and workplace to all employees and applicants without regard to factors including but not limited to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy (including breastfeeding), genetic information, HIV/AIDS or any other medical status, family or parental status, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. This commitment applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Our policies expressly prohibit any form of harassment and/or discrimination as stated above. Andela is home for all, come as you are.
About the Role Andela’s Partner Engineering department is charged with delivering high value and quality software engineering services for our Clients (we call them Partners). Our core delivery model is embedded teams of software engineers who are remote and distributed. As such, you’ll need to be an expert in enabling talented people to deliver their best, providing the support and quality control needed to help them through challenges, and developing the processes, protocols and procedures necessary to scale with our Partners. We are seeking a seasoned Technology and Engineering Services leader who is passionate about building the next generation of technology leaders in Africa and who knows what it takes to lead Engineering teams to successfully deliver for Partners. As Senior Director, you are a member of the Partner Engineering leadership group responsible for shaping the vision and strategies for the department. You will shape how we leverage new and emerging programming languages, frameworks, cloud infrastructure, and scalable architecture to deliver world class technology for our partners. Although you interface with every aspect of Andela, your core stakeholders are Andela’s Partners, Engineering Talent and our Customer Success teams, and so you’re simultaneously the voice of each to various stakeholders. You are constantly asking yourself : How do I better ensure that Andela’s Partners are wowed with the quality, engagement and productivity of their Andela Engineering teams? How do I better ensure that Andela’s Engineering teams are prepared, supported, and continue to grow as they deliver for our Partners? You are eager for the challenge of molding and shaping an exceptional engineering service organization. You know how to think – and act – big, while holding a strong moral compass in everything you do. Key Responsibilities Meet or exceed quarterly net churn and expansion targets through delivery leadership, oversight for assigned remote and distributed teams delivering software engineering services for our partners. Engage directly with key strategic and growth partners to drive delivery and excellence including how we supplement/evolve systems, processes and capabilities as needed. Design and enforce best practices for how your team builds trusted relationships and influence decision makers on matters related to our partners engineering roadmaps. Manage your team’s engineering delivery objectives, priorities, trade offs, risks and escalations working closely with your Customer Success and Account Management counterparts. Identify opportunities to leverage new and emerging engineering delivery capabilities to drive improved value, quality and speed for our teams. Collaborate with the Sales, Customer Success, Staffing and members of the Partner Engineering department in multiple countries to staff and support our Partners. This may include leading in the origination and selling of new and existing Partner engagements. Lead OKR and career planning objectives for your direct reports and their teams, ensuring compliance of check-ins and performance reviews are met. Provide actionable feedback to Andela’s leadership team on all aspects of the organization for continuous scale and improvement. Qualifications Four year degree in Engineering, Computer Science or a related field from an accredited university. Over 12 years experience leading remote Engineering delivery teams in software development, technology consulting and/or software product management A minimum of 5 years of experience in Client Relationship Management and/or Sales. Proven ability to build, manage and grow a team-oriented and high-performing organization. Excellent communication (written and oral) and interpersonal skills. Excellent leadership and management skills and can work creatively and analytically in a problem-solving environment. A deep commitment to Andela’s mission . Willingness to travel periodically between Andela’s centers and our Partners’s offices. Benefits & Compensation Full-time compensation Full medical coverage Lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. At Andela, we outcompete through diversity. We know that our strengths lies in the multiplicity of talents, perspectives, backgrounds & orientations resident in our community and we take pride in that. Andela is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices. Andela provides equal employment opportunities and workplace to all employees and applicants without regard to factors including but not limited to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy (including breastfeeding), genetic information, HIV/AIDS or any other medical status, family or parental status, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. This commitment applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Our policies expressly prohibit any form of harassment and/or discrimination as stated above. Andela is home for all, come as you are.
Jul 27, 2019
Full Time
About the Role Andela’s Partner Engineering department is charged with delivering high value and quality software engineering services for our Clients (we call them Partners). Our core delivery model is embedded teams of software engineers who are remote and distributed. As such, you’ll need to be an expert in enabling talented people to deliver their best, providing the support and quality control needed to help them through challenges, and developing the processes, protocols and procedures necessary to scale with our Partners. We are seeking a seasoned Technology and Engineering Services leader who is passionate about building the next generation of technology leaders in Africa and who knows what it takes to lead Engineering teams to successfully deliver for Partners. As Senior Director, you are a member of the Partner Engineering leadership group responsible for shaping the vision and strategies for the department. You will shape how we leverage new and emerging programming languages, frameworks, cloud infrastructure, and scalable architecture to deliver world class technology for our partners. Although you interface with every aspect of Andela, your core stakeholders are Andela’s Partners, Engineering Talent and our Customer Success teams, and so you’re simultaneously the voice of each to various stakeholders. You are constantly asking yourself : How do I better ensure that Andela’s Partners are wowed with the quality, engagement and productivity of their Andela Engineering teams? How do I better ensure that Andela’s Engineering teams are prepared, supported, and continue to grow as they deliver for our Partners? You are eager for the challenge of molding and shaping an exceptional engineering service organization. You know how to think – and act – big, while holding a strong moral compass in everything you do. Key Responsibilities Meet or exceed quarterly net churn and expansion targets through delivery leadership, oversight for assigned remote and distributed teams delivering software engineering services for our partners. Engage directly with key strategic and growth partners to drive delivery and excellence including how we supplement/evolve systems, processes and capabilities as needed. Design and enforce best practices for how your team builds trusted relationships and influence decision makers on matters related to our partners engineering roadmaps. Manage your team’s engineering delivery objectives, priorities, trade offs, risks and escalations working closely with your Customer Success and Account Management counterparts. Identify opportunities to leverage new and emerging engineering delivery capabilities to drive improved value, quality and speed for our teams. Collaborate with the Sales, Customer Success, Staffing and members of the Partner Engineering department in multiple countries to staff and support our Partners. This may include leading in the origination and selling of new and existing Partner engagements. Lead OKR and career planning objectives for your direct reports and their teams, ensuring compliance of check-ins and performance reviews are met. Provide actionable feedback to Andela’s leadership team on all aspects of the organization for continuous scale and improvement. Qualifications Four year degree in Engineering, Computer Science or a related field from an accredited university. Over 12 years experience leading remote Engineering delivery teams in software development, technology consulting and/or software product management A minimum of 5 years of experience in Client Relationship Management and/or Sales. Proven ability to build, manage and grow a team-oriented and high-performing organization. Excellent communication (written and oral) and interpersonal skills. Excellent leadership and management skills and can work creatively and analytically in a problem-solving environment. A deep commitment to Andela’s mission . Willingness to travel periodically between Andela’s centers and our Partners’s offices. Benefits & Compensation Full-time compensation Full medical coverage Lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. At Andela, we outcompete through diversity. We know that our strengths lies in the multiplicity of talents, perspectives, backgrounds & orientations resident in our community and we take pride in that. Andela is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices. Andela provides equal employment opportunities and workplace to all employees and applicants without regard to factors including but not limited to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy (including breastfeeding), genetic information, HIV/AIDS or any other medical status, family or parental status, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. This commitment applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Our policies expressly prohibit any form of harassment and/or discrimination as stated above. Andela is home for all, come as you are.
About Andela Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, Kampala, Kigali and Egypt, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About the Role Andela is looking for an experienced Director of Accounting to lead the Company’s East Africa accounting group. Reporting to the Global Controller, the Director of Accounting will be responsible for managing financial operations and reporting, managing the financial control environment, providing thought leadership and support to a variety of leadership members, and working on special projects to support Andela’s accelerated growth across the continent. What You Will Do Build, develop and maintain financial systems, reporting and process – monthly, quarterly and annual close process, cash management, accounts payable, accounts receivable, fixed asset management, key estimates and accruals, lease accounting, and a variety of other areas. Maintaining and implementing an effective control environment to mitigate financial, compliance and fraud risks, as well as proactively audit key functions and accounts. Support business expansions strategies Manage the external audit process for statutory financial statements, ensure that the Company is in compliance with internal policies, local regulations and standards. Lead treasury operations including banking relationships, cash flow forecasting, working capital, etc. Lead tax operations and compliance in a variety of ares such as CIT, VAT, withholding, Tax provision, etc, as well as managing external tax relationships. Recruiting and maintaining high performance accounting teams and developing team members for advancement. Partner with leadership team on a variety of special projects, business and expansion strategies. Desired Experience A CPA in good standing with a minimum of 10 – 15 years of proven work experience in financial operations, managerial accounting, a Big 4 audit firm or related field. Strong knowledge of technical, IFRS and statutory accounting; U.S. GAAP knowledge or experience is a plus Experience leading high performing accounting teams in various locations of Sub Saharan Africa Subject matter expert in local tax laws, regulations and compliance in a variety of areas including PAYE, CIT, VAT, Withholding, Excise Tax, Expat Taxes, and acceptable schemes. Strong experience in project managing and partnering with senior leadership and executive teams with focus on problem solving and solutions. A self-starter who can both manage resources or roll up sleeves to execute projects from start to finish EPIC Values Alignment Demonstrable commitment to the learning & development of people and technology The ability to learn new things fast enough to amaze your friends and family Interested? If the above sounds like an exciting role to you, please tell us why you believe you’re a good fit and we’ll be in touch. Benefits & Compensation Full-time compensation Full medical coverage Breakfast, lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. At Andela, we outcompete through diversity. We know that our strengths lies in the multiplicity of talents, perspectives, backgrounds & orientations resident in our community and we take pride in that. Andela is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices. Andela provides equal employment opportunities and workplace to all employees and applicants without regard to factors including but not limited to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy (including breastfeeding), genetic information, HIV/AIDS or any other medical status, family or parental status, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. This commitment applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Our policies expressly prohibit any form of harassment and/or discrimination as stated above. Andela is home for all, come as you are.
Jul 24, 2019
Full Time
About Andela Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, Kampala, Kigali and Egypt, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About the Role Andela is looking for an experienced Director of Accounting to lead the Company’s East Africa accounting group. Reporting to the Global Controller, the Director of Accounting will be responsible for managing financial operations and reporting, managing the financial control environment, providing thought leadership and support to a variety of leadership members, and working on special projects to support Andela’s accelerated growth across the continent. What You Will Do Build, develop and maintain financial systems, reporting and process – monthly, quarterly and annual close process, cash management, accounts payable, accounts receivable, fixed asset management, key estimates and accruals, lease accounting, and a variety of other areas. Maintaining and implementing an effective control environment to mitigate financial, compliance and fraud risks, as well as proactively audit key functions and accounts. Support business expansions strategies Manage the external audit process for statutory financial statements, ensure that the Company is in compliance with internal policies, local regulations and standards. Lead treasury operations including banking relationships, cash flow forecasting, working capital, etc. Lead tax operations and compliance in a variety of ares such as CIT, VAT, withholding, Tax provision, etc, as well as managing external tax relationships. Recruiting and maintaining high performance accounting teams and developing team members for advancement. Partner with leadership team on a variety of special projects, business and expansion strategies. Desired Experience A CPA in good standing with a minimum of 10 – 15 years of proven work experience in financial operations, managerial accounting, a Big 4 audit firm or related field. Strong knowledge of technical, IFRS and statutory accounting; U.S. GAAP knowledge or experience is a plus Experience leading high performing accounting teams in various locations of Sub Saharan Africa Subject matter expert in local tax laws, regulations and compliance in a variety of areas including PAYE, CIT, VAT, Withholding, Excise Tax, Expat Taxes, and acceptable schemes. Strong experience in project managing and partnering with senior leadership and executive teams with focus on problem solving and solutions. A self-starter who can both manage resources or roll up sleeves to execute projects from start to finish EPIC Values Alignment Demonstrable commitment to the learning & development of people and technology The ability to learn new things fast enough to amaze your friends and family Interested? If the above sounds like an exciting role to you, please tell us why you believe you’re a good fit and we’ll be in touch. Benefits & Compensation Full-time compensation Full medical coverage Breakfast, lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. At Andela, we outcompete through diversity. We know that our strengths lies in the multiplicity of talents, perspectives, backgrounds & orientations resident in our community and we take pride in that. Andela is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices. Andela provides equal employment opportunities and workplace to all employees and applicants without regard to factors including but not limited to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy (including breastfeeding), genetic information, HIV/AIDS or any other medical status, family or parental status, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. This commitment applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Our policies expressly prohibit any form of harassment and/or discrimination as stated above. Andela is home for all, come as you are.
About Andela Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About the Role This position exists to ensure the timely preparation of monthly accounts and ensure the timely completion and accurate recognition of expenses. In addition to this, the role spearheads the timely payment of suppliers, statutory deductions and filing of statutory returns. This position reports to the Director of Accounting. Key Responsibilities Manage the accounts payable function by ensuring timely posting of invoices and payment of suppliers; Manage the accounts receivable process including billing and debt collection; Manage the treasury function by updating the weekly bank positions and payment plans and ensuring the bank accounts are adequately funded; Preparing monthly reconciliations for all bank accounts; Post all transactions to the general ledger including petty cash, bills, payments and month end journals; Assist in the month end close process by preparing schedules and reconciliations of all general ledger accounts; Perform monthly reconciliations of intercompany transactions; Assist in payroll preparation; and Assist during both internal and external audits. Support special projects and initiatives with accounting team members and cross functional partners. Background Education University degree plus ICPAR/ACCA/CPA qualification Experience At least 5 years experience in a similar role. Minimum of 2 years of audit experience will be an advantage Sound knowledge of Cairo tax laws and regulations Qualifications An excellent team player with a strong sense of integrity, ownership and dedication Proactive with a strong work ethic including excellent interpersonal and soft skills Excellent time management skills with the ability to prioritize and multitask Strong problem solving, analytical, and communication (both verbal and written) skills Flexible with ability to thrive in a fast-paced environment Ability to act and operate independently with minimal daily direction from manager to accomplish objectives Proficiency in ERP software, NetSuite a plus. Proficiency in MS Excel and other MS Office tools Benefits & Compensation Full-time compensation Full medical coverage Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Jul 20, 2019
Full Time
About Andela Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About the Role This position exists to ensure the timely preparation of monthly accounts and ensure the timely completion and accurate recognition of expenses. In addition to this, the role spearheads the timely payment of suppliers, statutory deductions and filing of statutory returns. This position reports to the Director of Accounting. Key Responsibilities Manage the accounts payable function by ensuring timely posting of invoices and payment of suppliers; Manage the accounts receivable process including billing and debt collection; Manage the treasury function by updating the weekly bank positions and payment plans and ensuring the bank accounts are adequately funded; Preparing monthly reconciliations for all bank accounts; Post all transactions to the general ledger including petty cash, bills, payments and month end journals; Assist in the month end close process by preparing schedules and reconciliations of all general ledger accounts; Perform monthly reconciliations of intercompany transactions; Assist in payroll preparation; and Assist during both internal and external audits. Support special projects and initiatives with accounting team members and cross functional partners. Background Education University degree plus ICPAR/ACCA/CPA qualification Experience At least 5 years experience in a similar role. Minimum of 2 years of audit experience will be an advantage Sound knowledge of Cairo tax laws and regulations Qualifications An excellent team player with a strong sense of integrity, ownership and dedication Proactive with a strong work ethic including excellent interpersonal and soft skills Excellent time management skills with the ability to prioritize and multitask Strong problem solving, analytical, and communication (both verbal and written) skills Flexible with ability to thrive in a fast-paced environment Ability to act and operate independently with minimal daily direction from manager to accomplish objectives Proficiency in ERP software, NetSuite a plus. Proficiency in MS Excel and other MS Office tools Benefits & Compensation Full-time compensation Full medical coverage Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
About Andela Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About the role The Role of the Senior Operations Manager is to plan, direct and coordinate the company’s operations functions in Nigeria. The individual will be responsible for improving performance, productivity, efficiency and cost effectiveness through the implementation of effective methods and strategies across all fronts in the Operations department and the business as a whole. Responsibilities: Lead all operational elements of Andela Lagos. Learn how Andela’s Lagos operations work and optimize and manage every aspect of our operations function Lead the core-operations, facilities and procurement Oversee the facilities and real estate team, including both office and residential properties to ensure safety and security across locations Develop and maintain highly detailed budgets and timely financial projections Complete quarterly (or more) financial and operational reviews and reports Responsible for the delivery of overall operational targets. Display excellent leadership, people management, communication and influencing skills at a senior level Build strong processes and systems. Maintain and create highly-structured processes and systems with a data-driven approach Maintain and create “playbooks,” detailed manuals that document all relevant parts of the Andela operating model; continually update and improve manuals in preparation for supporting other teams Foster regular engagement with key client contacts in line with client expectations. Identify operational best practice through interaction with the wider team Ensure delivery of Client KPIs/Sales targets including day to day service levels, customer experience, quality measures and compliance measures Collaborate with the Director of Operations to build systems and processes that successfully communicate all topline recurring indicators of success and that explain and troubleshoot any major outliers or obstacles to success Demonstrate achievement of results e.g. business improvements, cost savings, revenue generation Drive Business Continuity initiatives Manage, coach and mentor a strong team. Manage all operations staff members including facilities, logistics, and other cross-functional teams Provide structured evaluations of employee performance at least twice a year Design a well-defined Communication and Engagement model to ensure all teams understand the performance of the business and the needs of their teams Develop the operational talent pool by optimising the skills of the existing team and ensuring a succession plan is in place Forge a partnership with our internal recruitment team to identify and attract the very best external talent for key roles within the team. Suggest and create job descriptions, screen candidates and make recommendations for any needed roles in addition to existing team Qualifications: Ideal candidates for this role will have: At least 7-10 years of post-undergraduate, full-time work experience Experience managing operations, including detailed budgeting and reporting, in a complex environment Experience rapidly growing /scaling a project Experience developing and managing a culture of continuous learning and improvement Experience managing and coordinating teams to deliver on a tight schedule Work and living experience in emerging markets, particularly in Nigeria or elsewhere in Africa Record of strong academic performance from a leading undergraduate and, if attended, graduate institution EPIC Values Alignment Demonstrable commitment to the learning & development of people and technology The ability to learn new things fast enough to amaze your friends and family Interested? If the above sounds like an exciting role to you, please tell us why you believe you’re a good fit and we’ll be in touch. Benefits & Compensation Full-time compensation Full medical coverage Breakfast, lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Jul 19, 2019
Full Time
About Andela Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About the role The Role of the Senior Operations Manager is to plan, direct and coordinate the company’s operations functions in Nigeria. The individual will be responsible for improving performance, productivity, efficiency and cost effectiveness through the implementation of effective methods and strategies across all fronts in the Operations department and the business as a whole. Responsibilities: Lead all operational elements of Andela Lagos. Learn how Andela’s Lagos operations work and optimize and manage every aspect of our operations function Lead the core-operations, facilities and procurement Oversee the facilities and real estate team, including both office and residential properties to ensure safety and security across locations Develop and maintain highly detailed budgets and timely financial projections Complete quarterly (or more) financial and operational reviews and reports Responsible for the delivery of overall operational targets. Display excellent leadership, people management, communication and influencing skills at a senior level Build strong processes and systems. Maintain and create highly-structured processes and systems with a data-driven approach Maintain and create “playbooks,” detailed manuals that document all relevant parts of the Andela operating model; continually update and improve manuals in preparation for supporting other teams Foster regular engagement with key client contacts in line with client expectations. Identify operational best practice through interaction with the wider team Ensure delivery of Client KPIs/Sales targets including day to day service levels, customer experience, quality measures and compliance measures Collaborate with the Director of Operations to build systems and processes that successfully communicate all topline recurring indicators of success and that explain and troubleshoot any major outliers or obstacles to success Demonstrate achievement of results e.g. business improvements, cost savings, revenue generation Drive Business Continuity initiatives Manage, coach and mentor a strong team. Manage all operations staff members including facilities, logistics, and other cross-functional teams Provide structured evaluations of employee performance at least twice a year Design a well-defined Communication and Engagement model to ensure all teams understand the performance of the business and the needs of their teams Develop the operational talent pool by optimising the skills of the existing team and ensuring a succession plan is in place Forge a partnership with our internal recruitment team to identify and attract the very best external talent for key roles within the team. Suggest and create job descriptions, screen candidates and make recommendations for any needed roles in addition to existing team Qualifications: Ideal candidates for this role will have: At least 7-10 years of post-undergraduate, full-time work experience Experience managing operations, including detailed budgeting and reporting, in a complex environment Experience rapidly growing /scaling a project Experience developing and managing a culture of continuous learning and improvement Experience managing and coordinating teams to deliver on a tight schedule Work and living experience in emerging markets, particularly in Nigeria or elsewhere in Africa Record of strong academic performance from a leading undergraduate and, if attended, graduate institution EPIC Values Alignment Demonstrable commitment to the learning & development of people and technology The ability to learn new things fast enough to amaze your friends and family Interested? If the above sounds like an exciting role to you, please tell us why you believe you’re a good fit and we’ll be in touch. Benefits & Compensation Full-time compensation Full medical coverage Breakfast, lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
About Andela Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Cairo, Lagos, Nairobi, Kigali and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About the Role Andela is seeking an HR business partner (HRBP) to support Andela’s scaling engineering experience group by being a trusted business partner to our engineers and partner engineering groups. You will play a critical role in the design and implementation of strategic initiatives to retain and grow our most prized asset - our people! This is an amazing opportunity for a passionate and talented HRBP to innovate alongside a stellar growing team and equally passionate and driven managers. No two days will be the same and the work is challenging and rewarding. You will act as a primary point of contact for a designated engineering pod of up to 300 engineers and partner engineering team members, serving as a connector to internal functions, an advisor on all people processes, procedures, and initiatives. The Senior Manager-HRBP will be a key driver of performance management and change management across their pod influencing culture and the future of engineering at Andela. This role reports into a Director Level HRBP Responsibilities: Strategy Development and Implementation Work closely with the head of Engineering Experience to understand organizational challenges and design/implement creative solutions Coordinate and support the implementation of strategic initiatives within your pod and more broadly Performance Management Support your pod and managers within it to cultivate a high performance culture, and ensure that performance management experiences are effective and empowering, prioritising fairness and objectivity Advise managers on team performance management via a data driven approach Work proactively to identify underperformance and address thoughtfully, manage underperformance professionally and swiftly when Talent Development Connect engineers to compelling learning and development opportunities, mentorship, coaching for performance and growth, advising on career opportunities Support leaders and managers on talent mapping and reviews to ensure implementation of recommendations from the Talent Development team. Develop and implement workforce retention, career and succession strategies. Organization Design and Change Management Implement effective change management strategies, providing subject matter expertise on risk mitigation and change delivery. Support the implementation of OD strategy plans and also identifying risks and impact to delivery. Coach, Inspire, Influence Nurturing, coaching and mentoring engineers and managers within your pod as well as more junior Engineering Experience team members. Works in partnership with leaders to provide challenge, legal guidance and advice in dealing with difficult people issues in a fair, straightforward manner and without delay. Serve as an escalation point for your pod and your direct reports Relationships , Collaboration Build and maintain healthy relationships with key stakeholders Coach leaders/managers on proper management and communication practices. Work closely and effectively with other cross-functional HRBP’s, People operations and Centres of excellence teams to identify best practice and use it to define effective business interventions. Share knowledge and insights with the wider People team to help shape best practise and ensure business goals are in line with org-wide strategy Qualifications Significant and relevant professional experience most of which should be in an advisory HR role Have a strong sense of business ethics and ability to appropriately handle confidential information. Demonstrate a deep understanding of Human Resources Management Processes, Culture and Performance Management. Excellent interpersonal skills, stellar emotional intelligence with a specific focus on self moderation, cultivating relationships and empathy. Exceptional communication skills both verbal and written, the ability to present and facilitate effectively. Storytelling via presentations is a strongly preferred skill. Ability to create effective working partnerships with senior leaders, challenge the thinking of others in respectful and thoughtful ways, influence upwards Big picture thinker, a “never settle’ mindset Strong interest in leveraging data to inform decisions (don’t worry if you aren’t an expert we have some of those!) Experience in a challenging, changing, complex business environment with a special focus on multiculturalism (and internationalism). Solid track record in design and implementation of employee engagement strategies that have meaningfully impacted the individual and organization experience Previous experience in coaching employees and management through complex, difficult issues Knowledge of in-country employment regulations, e.g. Country labor/employee relations statutes and capacity to apply them to Andela. Ability to adapt applicable Global labour laws into local practices as required. Experience with other African countries a plus Interested? If the above sounds like an exciting role to you, please tell us why you believe you’re a good fit and we’ll be in touch. Benefits & Compensation Full-time compensation Full medical coverage Breakfast, lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Jul 15, 2019
Full Time
About Andela Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Cairo, Lagos, Nairobi, Kigali and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About the Role Andela is seeking an HR business partner (HRBP) to support Andela’s scaling engineering experience group by being a trusted business partner to our engineers and partner engineering groups. You will play a critical role in the design and implementation of strategic initiatives to retain and grow our most prized asset - our people! This is an amazing opportunity for a passionate and talented HRBP to innovate alongside a stellar growing team and equally passionate and driven managers. No two days will be the same and the work is challenging and rewarding. You will act as a primary point of contact for a designated engineering pod of up to 300 engineers and partner engineering team members, serving as a connector to internal functions, an advisor on all people processes, procedures, and initiatives. The Senior Manager-HRBP will be a key driver of performance management and change management across their pod influencing culture and the future of engineering at Andela. This role reports into a Director Level HRBP Responsibilities: Strategy Development and Implementation Work closely with the head of Engineering Experience to understand organizational challenges and design/implement creative solutions Coordinate and support the implementation of strategic initiatives within your pod and more broadly Performance Management Support your pod and managers within it to cultivate a high performance culture, and ensure that performance management experiences are effective and empowering, prioritising fairness and objectivity Advise managers on team performance management via a data driven approach Work proactively to identify underperformance and address thoughtfully, manage underperformance professionally and swiftly when Talent Development Connect engineers to compelling learning and development opportunities, mentorship, coaching for performance and growth, advising on career opportunities Support leaders and managers on talent mapping and reviews to ensure implementation of recommendations from the Talent Development team. Develop and implement workforce retention, career and succession strategies. Organization Design and Change Management Implement effective change management strategies, providing subject matter expertise on risk mitigation and change delivery. Support the implementation of OD strategy plans and also identifying risks and impact to delivery. Coach, Inspire, Influence Nurturing, coaching and mentoring engineers and managers within your pod as well as more junior Engineering Experience team members. Works in partnership with leaders to provide challenge, legal guidance and advice in dealing with difficult people issues in a fair, straightforward manner and without delay. Serve as an escalation point for your pod and your direct reports Relationships , Collaboration Build and maintain healthy relationships with key stakeholders Coach leaders/managers on proper management and communication practices. Work closely and effectively with other cross-functional HRBP’s, People operations and Centres of excellence teams to identify best practice and use it to define effective business interventions. Share knowledge and insights with the wider People team to help shape best practise and ensure business goals are in line with org-wide strategy Qualifications Significant and relevant professional experience most of which should be in an advisory HR role Have a strong sense of business ethics and ability to appropriately handle confidential information. Demonstrate a deep understanding of Human Resources Management Processes, Culture and Performance Management. Excellent interpersonal skills, stellar emotional intelligence with a specific focus on self moderation, cultivating relationships and empathy. Exceptional communication skills both verbal and written, the ability to present and facilitate effectively. Storytelling via presentations is a strongly preferred skill. Ability to create effective working partnerships with senior leaders, challenge the thinking of others in respectful and thoughtful ways, influence upwards Big picture thinker, a “never settle’ mindset Strong interest in leveraging data to inform decisions (don’t worry if you aren’t an expert we have some of those!) Experience in a challenging, changing, complex business environment with a special focus on multiculturalism (and internationalism). Solid track record in design and implementation of employee engagement strategies that have meaningfully impacted the individual and organization experience Previous experience in coaching employees and management through complex, difficult issues Knowledge of in-country employment regulations, e.g. Country labor/employee relations statutes and capacity to apply them to Andela. Ability to adapt applicable Global labour laws into local practices as required. Experience with other African countries a plus Interested? If the above sounds like an exciting role to you, please tell us why you believe you’re a good fit and we’ll be in touch. Benefits & Compensation Full-time compensation Full medical coverage Breakfast, lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
About the Role Andela’s Partner Engineering department is charged with delivering high value and quality software engineering services for our Clients (we call them Partners). Our core delivery model is embedded teams of software engineers who are remote and distributed. As such, you’ll need to be an expert in enabling talented people to deliver their best, providing the support and quality control needed to help them through challenges, and developing the processes, protocols and procedures necessary to scale with our Partners. We are seeking a seasoned Technology and Engineering Services leader who is passionate about building the next generation of technology leaders in Africa and who knows what it takes to lead Engineering teams to successfully deliver for Partners. As Senior Director, you are a member of the Partner Engineering leadership group responsible for shaping the vision and strategies for the department. You will shape how we leverage new and emerging programming languages, frameworks, cloud infrastructure, and scalable architecture to deliver world class technology for our partners. Although you interface with every aspect of Andela, your core stakeholders are Andela’s Partners, Engineering Talent and our Customer Success teams, and so you’re simultaneously the voice of each to various stakeholders. You are constantly asking yourself : How do I better ensure that Andela’s Partners are wowed with the quality, engagement and productivity of their Andela Engineering teams? How do I better ensure that Andela’s Engineering teams are prepared, supported, and continue to grow as they deliver for our Partners? You are eager for the challenge of molding and shaping an exceptional engineering service organization. You know how to think – and act – big, while holding a strong moral compass in everything you do. Key Responsibilities Meet or exceed quarterly net churn and expansion targets through delivery leadership, oversight for assigned remote and distributed teams delivering software engineering services for our partners. Engage directly with key strategic and growth partners to drive delivery and excellence including how we supplement/evolve systems, processes and capabilities as needed. Design and enforce best practices for how your team builds trusted relationships and influence decision makers on matters related to our partners engineering roadmaps. Manage your team’s engineering delivery objectives, priorities, trade offs, risks and escalations working closely with your Customer Success and Account Management counterparts. Identify opportunities to leverage new and emerging engineering delivery capabilities to drive improved value, quality and speed for our teams. Collaborate with the Sales, Customer Success, Staffing and members of the Partner Engineering department in multiple countries to staff and support our Partners. This may include leading in the origination and selling of new and existing Partner engagements. Lead OKR and career planning objectives for your direct reports and their teams, ensuring compliance of check-ins and performance reviews are met. Provide actionable feedback to Andela’s leadership team on all aspects of the organization for continuous scale and improvement. Qualifications Four year degree in Engineering, Computer Science or a related field from an accredited university. Over 12 years experience leading remote Engineering delivery teams in software development, technology consulting and/or software product management A minimum of 5 years of experience in Client Relationship Management and/or Sales. Proven ability to build, manage and grow a team-oriented and high-performing organization. Excellent communication (written and oral) and interpersonal skills. Excellent leadership and management skills and can work creatively and analytically in a problem-solving environment. A deep commitment to Andela’s mission . Willingness to travel periodically between Andela’s centers and our Partners’s offices. Benefits & Compensation Full-time compensation Full medical coverage Lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. At Andela, we outcompete through diversity. We know that our strengths lies in the multiplicity of talents, perspectives, backgrounds & orientations resident in our community and we take pride in that. Andela is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices. Andela provides equal employment opportunities and workplace to all employees and applicants without regard to factors including but not limited to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy (including breastfeeding), genetic information, HIV/AIDS or any other medical status, family or parental status, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. This commitment applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Our policies expressly prohibit any form of harassment and/or discrimination as stated above. Andela is home for all, come as you are.
Jul 14, 2019
Full Time
About the Role Andela’s Partner Engineering department is charged with delivering high value and quality software engineering services for our Clients (we call them Partners). Our core delivery model is embedded teams of software engineers who are remote and distributed. As such, you’ll need to be an expert in enabling talented people to deliver their best, providing the support and quality control needed to help them through challenges, and developing the processes, protocols and procedures necessary to scale with our Partners. We are seeking a seasoned Technology and Engineering Services leader who is passionate about building the next generation of technology leaders in Africa and who knows what it takes to lead Engineering teams to successfully deliver for Partners. As Senior Director, you are a member of the Partner Engineering leadership group responsible for shaping the vision and strategies for the department. You will shape how we leverage new and emerging programming languages, frameworks, cloud infrastructure, and scalable architecture to deliver world class technology for our partners. Although you interface with every aspect of Andela, your core stakeholders are Andela’s Partners, Engineering Talent and our Customer Success teams, and so you’re simultaneously the voice of each to various stakeholders. You are constantly asking yourself : How do I better ensure that Andela’s Partners are wowed with the quality, engagement and productivity of their Andela Engineering teams? How do I better ensure that Andela’s Engineering teams are prepared, supported, and continue to grow as they deliver for our Partners? You are eager for the challenge of molding and shaping an exceptional engineering service organization. You know how to think – and act – big, while holding a strong moral compass in everything you do. Key Responsibilities Meet or exceed quarterly net churn and expansion targets through delivery leadership, oversight for assigned remote and distributed teams delivering software engineering services for our partners. Engage directly with key strategic and growth partners to drive delivery and excellence including how we supplement/evolve systems, processes and capabilities as needed. Design and enforce best practices for how your team builds trusted relationships and influence decision makers on matters related to our partners engineering roadmaps. Manage your team’s engineering delivery objectives, priorities, trade offs, risks and escalations working closely with your Customer Success and Account Management counterparts. Identify opportunities to leverage new and emerging engineering delivery capabilities to drive improved value, quality and speed for our teams. Collaborate with the Sales, Customer Success, Staffing and members of the Partner Engineering department in multiple countries to staff and support our Partners. This may include leading in the origination and selling of new and existing Partner engagements. Lead OKR and career planning objectives for your direct reports and their teams, ensuring compliance of check-ins and performance reviews are met. Provide actionable feedback to Andela’s leadership team on all aspects of the organization for continuous scale and improvement. Qualifications Four year degree in Engineering, Computer Science or a related field from an accredited university. Over 12 years experience leading remote Engineering delivery teams in software development, technology consulting and/or software product management A minimum of 5 years of experience in Client Relationship Management and/or Sales. Proven ability to build, manage and grow a team-oriented and high-performing organization. Excellent communication (written and oral) and interpersonal skills. Excellent leadership and management skills and can work creatively and analytically in a problem-solving environment. A deep commitment to Andela’s mission . Willingness to travel periodically between Andela’s centers and our Partners’s offices. Benefits & Compensation Full-time compensation Full medical coverage Lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. At Andela, we outcompete through diversity. We know that our strengths lies in the multiplicity of talents, perspectives, backgrounds & orientations resident in our community and we take pride in that. Andela is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices. Andela provides equal employment opportunities and workplace to all employees and applicants without regard to factors including but not limited to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy (including breastfeeding), genetic information, HIV/AIDS or any other medical status, family or parental status, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. This commitment applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Our policies expressly prohibit any form of harassment and/or discrimination as stated above. Andela is home for all, come as you are.
About the Role Andela’s Partner Engineering department is charged with delivering high value and quality software engineering services for our Clients (we call them Partners). Our core delivery model is embedded teams of software engineers who are remote and distributed. As such, you’ll need to be an expert in enabling talented people to deliver their best, providing the support and quality control needed to help them through challenges, and developing the processes, protocols and procedures necessary to scale with our Partners. We are seeking a seasoned Technology and Engineering Services leader who is passionate about building the next generation of technology leaders in Africa and who knows what it takes to lead Engineering teams to successfully deliver for Partners. As Senior Director, you are a member of the Partner Engineering leadership group responsible for shaping the vision and strategies for the department. You will shape how we leverage new and emerging programming languages, frameworks, cloud infrastructure, and scalable architecture to deliver world class technology for our partners. Although you interface with every aspect of Andela, your core stakeholders are Andela’s Partners, Engineering Talent and our Customer Success teams, and so you’re simultaneously the voice of each to various stakeholders. You are constantly asking yourself : How do I better ensure that Andela’s Partners are wowed with the quality, engagement and productivity of their Andela Engineering teams? How do I better ensure that Andela’s Engineering teams are prepared, supported, and continue to grow as they deliver for our Partners? You are eager for the challenge of molding and shaping an exceptional engineering service organization. You know how to think – and act – big, while holding a strong moral compass in everything you do. Key Responsibilities Meet or exceed quarterly net churn and expansion targets through delivery leadership, oversight for assigned remote and distributed teams delivering software engineering services for our partners. Engage directly with key strategic and growth partners to drive delivery and excellence including how we supplement/evolve systems, processes and capabilities as needed. Design and enforce best practices for how your team builds trusted relationships and influence decision makers on matters related to our partners engineering roadmaps. Manage your team’s engineering delivery objectives, priorities, trade offs, risks and escalations working closely with your Customer Success and Account Management counterparts. Identify opportunities to leverage new and emerging engineering delivery capabilities to drive improved value, quality and speed for our teams. Collaborate with the Sales, Customer Success, Staffing and members of the Partner Engineering department in multiple countries to staff and support our Partners. This may include leading in the origination and selling of new and existing Partner engagements. Lead OKR and career planning objectives for your direct reports and their teams, ensuring compliance of check-ins and performance reviews are met. Provide actionable feedback to Andela’s leadership team on all aspects of the organization for continuous scale and improvement. Qualifications Four year degree in Engineering, Computer Science or a related field from an accredited university. Over 12 years experience leading remote Engineering delivery teams in software development, technology consulting and/or software product management A minimum of 5 years of experience in Client Relationship Management and/or Sales. Proven ability to build, manage and grow a team-oriented and high-performing organization. Excellent communication (written and oral) and interpersonal skills. Excellent leadership and management skills and can work creatively and analytically in a problem-solving environment. A deep commitment to Andela’s mission . Willingness to travel periodically between Andela’s centers and our Partners’s offices. Benefits & Compensation Full-time compensation Full medical coverage Lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. At Andela, we outcompete through diversity. We know that our strengths lies in the multiplicity of talents, perspectives, backgrounds & orientations resident in our community and we take pride in that. Andela is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices. Andela provides equal employment opportunities and workplace to all employees and applicants without regard to factors including but not limited to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy (including breastfeeding), genetic information, HIV/AIDS or any other medical status, family or parental status, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. This commitment applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Our policies expressly prohibit any form of harassment and/or discrimination as stated above. Andela is home for all, come as you are.
Jul 14, 2019
Full Time
About the Role Andela’s Partner Engineering department is charged with delivering high value and quality software engineering services for our Clients (we call them Partners). Our core delivery model is embedded teams of software engineers who are remote and distributed. As such, you’ll need to be an expert in enabling talented people to deliver their best, providing the support and quality control needed to help them through challenges, and developing the processes, protocols and procedures necessary to scale with our Partners. We are seeking a seasoned Technology and Engineering Services leader who is passionate about building the next generation of technology leaders in Africa and who knows what it takes to lead Engineering teams to successfully deliver for Partners. As Senior Director, you are a member of the Partner Engineering leadership group responsible for shaping the vision and strategies for the department. You will shape how we leverage new and emerging programming languages, frameworks, cloud infrastructure, and scalable architecture to deliver world class technology for our partners. Although you interface with every aspect of Andela, your core stakeholders are Andela’s Partners, Engineering Talent and our Customer Success teams, and so you’re simultaneously the voice of each to various stakeholders. You are constantly asking yourself : How do I better ensure that Andela’s Partners are wowed with the quality, engagement and productivity of their Andela Engineering teams? How do I better ensure that Andela’s Engineering teams are prepared, supported, and continue to grow as they deliver for our Partners? You are eager for the challenge of molding and shaping an exceptional engineering service organization. You know how to think – and act – big, while holding a strong moral compass in everything you do. Key Responsibilities Meet or exceed quarterly net churn and expansion targets through delivery leadership, oversight for assigned remote and distributed teams delivering software engineering services for our partners. Engage directly with key strategic and growth partners to drive delivery and excellence including how we supplement/evolve systems, processes and capabilities as needed. Design and enforce best practices for how your team builds trusted relationships and influence decision makers on matters related to our partners engineering roadmaps. Manage your team’s engineering delivery objectives, priorities, trade offs, risks and escalations working closely with your Customer Success and Account Management counterparts. Identify opportunities to leverage new and emerging engineering delivery capabilities to drive improved value, quality and speed for our teams. Collaborate with the Sales, Customer Success, Staffing and members of the Partner Engineering department in multiple countries to staff and support our Partners. This may include leading in the origination and selling of new and existing Partner engagements. Lead OKR and career planning objectives for your direct reports and their teams, ensuring compliance of check-ins and performance reviews are met. Provide actionable feedback to Andela’s leadership team on all aspects of the organization for continuous scale and improvement. Qualifications Four year degree in Engineering, Computer Science or a related field from an accredited university. Over 12 years experience leading remote Engineering delivery teams in software development, technology consulting and/or software product management A minimum of 5 years of experience in Client Relationship Management and/or Sales. Proven ability to build, manage and grow a team-oriented and high-performing organization. Excellent communication (written and oral) and interpersonal skills. Excellent leadership and management skills and can work creatively and analytically in a problem-solving environment. A deep commitment to Andela’s mission . Willingness to travel periodically between Andela’s centers and our Partners’s offices. Benefits & Compensation Full-time compensation Full medical coverage Lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. At Andela, we outcompete through diversity. We know that our strengths lies in the multiplicity of talents, perspectives, backgrounds & orientations resident in our community and we take pride in that. Andela is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices. Andela provides equal employment opportunities and workplace to all employees and applicants without regard to factors including but not limited to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy (including breastfeeding), genetic information, HIV/AIDS or any other medical status, family or parental status, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. This commitment applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Our policies expressly prohibit any form of harassment and/or discrimination as stated above. Andela is home for all, come as you are.
About Andela: Andela extends engineering teams with world-class software developers. We recruit the most talented developers on the African continent, shape them into technical leaders, and place them as full-time distributed team members with companies that range from Microsoft and IBM to dozens of high-growth startups. Backed by Chan Zuckerberg Initiative, GV (Google Ventures) and Spark Capital, Andela is building the next generation of global technology leaders. Passion, excellence, entrepreneurial spirit, and rejecting the status quo are just a few of the things that Andela team members have in common. We have a vision to empower 100,000 world-class developers in the next 10 years – and we want you to help make it happen. About the Role Andela is seeking a People Director to lead our strategic people function in Kenya. This is an amazing opportunity for a passionate and talented HR leader to innovate alongside a stellar growing people team and equally passionate and driven leadership. You’ll be tasked with building our organizational capacity and ensure we are creating an environment in which our people can realize their full potential. To be successful in this role, you will take a true partnership approach to your work, thoughtfully balancing the needs of the people team, your country and the broader organization. You will provide objective guidance on a range of people topics and coach leaders & managers on talent management, professional development, workforce planning, performance management, culture, leadership development etc. The Senior Strategist will also work collaboratively with HR Centers of Excellence and Shared Services to develop and deliver integrated People solutions seamlessly in their location. This role reports into VP of HR About the role: Strategy Development and Implementation Partner with leaders, managers and individuals to identify and address broad, chronic organizational challenges and opportunities Craft and implement strategies to address everything from workforce planning and compensation budgets, to talent management and succession planning, reward and engagement strategies, performance management, staffing strategies and organizational design. You will be the connector to other functions creating a seamless experience across the employee lifecycle. Lead in the local execution of Global Andela People strategies. Place our greatest asset - OUR PEOPLE at the center of everything we do, especially in how we manage through change. Play a vital role on the Kenya Leadership Team Coach, Inspire, Influence Create sustained solutions to manager, team, and individual challenges through a variety of coaching and mediation approaches. Design and implement innovative and engaging programs to drive the evolution of the Andela Kenya community Coach your team to provide strategic partnership to local managers and manage employee relations effectively. Provide timely and actionable feedback to ensure we elevate the level of service and partnership in the country. Organization development and Change Management Innovate and create opportunities to operationalize and scale Andela’s unique culture Manage organizational development strategies and processes for departments including performance management, talent development, team effectiveness, and leadership coaching. Performance Management Leverage existing talent management processes and programs to understand the talent in Kenya and create visibility for next generation leadership. Lead the way in ensuring that Andelans appreciate the linkage of performance to growth, recognition and reward. Talent Management: Provide professional expertise and support in the design, development and implementation of the talent review process that is required to achieve business goals and results in the creation of an internal pool of top talent. Collaborate with centres of excellence in the People Team to develop, roll out effective programs for workforce retention, promotion and succession planning. Work closely with the line managers to prepare talent maps for business unit to career progression and feed leadership pipeline. Partner with Country Director and Departmental Heads to establish a strong talent pipeline and organizational design for the future Connecting with Andelans Cultivate and nurture strong relationships with key stakeholders, other internal teams, and most importantly within People Team to become a trusted advisor. Support and advise the Country Director and senior People Team leadership on the opportunities for improvement of employee experience Enhance information sharing, modelling transparency and openness in how you engage Operations Measure and monitor existing programs and experiences. Partner with the rest of the People Team in addition to external specialists to execute global strategic initiatives and priorities within the organization. This may include performance management, leadership development and 360 reviews, compensation planning, policy development and compliance, and terminations. You will have operational support, you are someone who will roll their sleeves up and dive into the most mundane of tasks! A bit about you... Lead heart first, care deeply about both people and outcomes Focused on ethical leadership and doing the right thing even when it’s hard. Put your relationships at the forefront of everything you do. Ability to create effective working partnerships with key stakeholders that enable you to execute effectively Strong interest in leveraging data to inform decisions (don’t worry if you aren’t an expert we have some of those!) Demonstrated ability in developing and executing a comprehensive HR strategy for a rapidly scaling population of 1000+ Experience in a challenging, changing, complex business environment with a special focus on multiculturalism (and internationalism). Solid track record in design and implementation of employee engagement strategies that have meaningfully impacted the individual and organization experience 10+ years of HR professional experience in a range of sectors managing teams Knowledge of in-country employment regulations, e.g. Country labor/employee relations statutes and capacity to apply them to Andela. Ability to adapt applicable Global labour laws into local practices as required. Experience with other East African countries is a plus. EPIC Values Alignment Demonstrable commitment to the learning & development of people and technology The ability to learn new things fast enough to amaze your friends and family Interested? If the above sounds like an exciting role to you, please tell us why you believe you’re a good fit and we’ll be in touch. Benefits & Compensation Full-time compensation Full medical coverage Breakfast, lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. At Andela, we outcompete through diversity. We know that our strengths lies in the multiplicity of talents, perspectives, backgrounds & orientations resident in our community and we take pride in that. Andela is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices. Andela provides equal employment opportunities and workplace to all employees and applicants without regard to factors including but not limited to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy (including breastfeeding), genetic information, HIV/AIDS or any other medical status, family or parental status, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. This commitment applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Our policies expressly prohibit any form of harassment and/or discrimination as stated above. Andela is home for all, come as you are.
Jul 13, 2019
Full Time
About Andela: Andela extends engineering teams with world-class software developers. We recruit the most talented developers on the African continent, shape them into technical leaders, and place them as full-time distributed team members with companies that range from Microsoft and IBM to dozens of high-growth startups. Backed by Chan Zuckerberg Initiative, GV (Google Ventures) and Spark Capital, Andela is building the next generation of global technology leaders. Passion, excellence, entrepreneurial spirit, and rejecting the status quo are just a few of the things that Andela team members have in common. We have a vision to empower 100,000 world-class developers in the next 10 years – and we want you to help make it happen. About the Role Andela is seeking a People Director to lead our strategic people function in Kenya. This is an amazing opportunity for a passionate and talented HR leader to innovate alongside a stellar growing people team and equally passionate and driven leadership. You’ll be tasked with building our organizational capacity and ensure we are creating an environment in which our people can realize their full potential. To be successful in this role, you will take a true partnership approach to your work, thoughtfully balancing the needs of the people team, your country and the broader organization. You will provide objective guidance on a range of people topics and coach leaders & managers on talent management, professional development, workforce planning, performance management, culture, leadership development etc. The Senior Strategist will also work collaboratively with HR Centers of Excellence and Shared Services to develop and deliver integrated People solutions seamlessly in their location. This role reports into VP of HR About the role: Strategy Development and Implementation Partner with leaders, managers and individuals to identify and address broad, chronic organizational challenges and opportunities Craft and implement strategies to address everything from workforce planning and compensation budgets, to talent management and succession planning, reward and engagement strategies, performance management, staffing strategies and organizational design. You will be the connector to other functions creating a seamless experience across the employee lifecycle. Lead in the local execution of Global Andela People strategies. Place our greatest asset - OUR PEOPLE at the center of everything we do, especially in how we manage through change. Play a vital role on the Kenya Leadership Team Coach, Inspire, Influence Create sustained solutions to manager, team, and individual challenges through a variety of coaching and mediation approaches. Design and implement innovative and engaging programs to drive the evolution of the Andela Kenya community Coach your team to provide strategic partnership to local managers and manage employee relations effectively. Provide timely and actionable feedback to ensure we elevate the level of service and partnership in the country. Organization development and Change Management Innovate and create opportunities to operationalize and scale Andela’s unique culture Manage organizational development strategies and processes for departments including performance management, talent development, team effectiveness, and leadership coaching. Performance Management Leverage existing talent management processes and programs to understand the talent in Kenya and create visibility for next generation leadership. Lead the way in ensuring that Andelans appreciate the linkage of performance to growth, recognition and reward. Talent Management: Provide professional expertise and support in the design, development and implementation of the talent review process that is required to achieve business goals and results in the creation of an internal pool of top talent. Collaborate with centres of excellence in the People Team to develop, roll out effective programs for workforce retention, promotion and succession planning. Work closely with the line managers to prepare talent maps for business unit to career progression and feed leadership pipeline. Partner with Country Director and Departmental Heads to establish a strong talent pipeline and organizational design for the future Connecting with Andelans Cultivate and nurture strong relationships with key stakeholders, other internal teams, and most importantly within People Team to become a trusted advisor. Support and advise the Country Director and senior People Team leadership on the opportunities for improvement of employee experience Enhance information sharing, modelling transparency and openness in how you engage Operations Measure and monitor existing programs and experiences. Partner with the rest of the People Team in addition to external specialists to execute global strategic initiatives and priorities within the organization. This may include performance management, leadership development and 360 reviews, compensation planning, policy development and compliance, and terminations. You will have operational support, you are someone who will roll their sleeves up and dive into the most mundane of tasks! A bit about you... Lead heart first, care deeply about both people and outcomes Focused on ethical leadership and doing the right thing even when it’s hard. Put your relationships at the forefront of everything you do. Ability to create effective working partnerships with key stakeholders that enable you to execute effectively Strong interest in leveraging data to inform decisions (don’t worry if you aren’t an expert we have some of those!) Demonstrated ability in developing and executing a comprehensive HR strategy for a rapidly scaling population of 1000+ Experience in a challenging, changing, complex business environment with a special focus on multiculturalism (and internationalism). Solid track record in design and implementation of employee engagement strategies that have meaningfully impacted the individual and organization experience 10+ years of HR professional experience in a range of sectors managing teams Knowledge of in-country employment regulations, e.g. Country labor/employee relations statutes and capacity to apply them to Andela. Ability to adapt applicable Global labour laws into local practices as required. Experience with other East African countries is a plus. EPIC Values Alignment Demonstrable commitment to the learning & development of people and technology The ability to learn new things fast enough to amaze your friends and family Interested? If the above sounds like an exciting role to you, please tell us why you believe you’re a good fit and we’ll be in touch. Benefits & Compensation Full-time compensation Full medical coverage Breakfast, lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. At Andela, we outcompete through diversity. We know that our strengths lies in the multiplicity of talents, perspectives, backgrounds & orientations resident in our community and we take pride in that. Andela is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices. Andela provides equal employment opportunities and workplace to all employees and applicants without regard to factors including but not limited to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy (including breastfeeding), genetic information, HIV/AIDS or any other medical status, family or parental status, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. This commitment applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Our policies expressly prohibit any form of harassment and/or discrimination as stated above. Andela is home for all, come as you are.
About Andela: Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About the Role: With seven Andela offices on two continents, we continue to have the need to send employees on both short and long term assignment across Andela offices. This position requires a motivated self-starter who is able to wear multiple hats, carry initiatives from start to finish, and can work effectively at all levels of the organization across the uniquely cross-cultural Andela environment. The Global Mobility Manager based in East Africa will be responsible for shaping and executing Andela’s Global Mobility program. Responsibilities: Work closely with the Travel Director and relevant stakeholders to develop and implement a strategic mobility program and efficient processes with focus on assignee experience Manage day-to-day inbound and outbound immigration & relocation program for Africa and act as a liaison between assignees and multiple vendors (immigration, relocation, tax advisor) Maintain and track visa and work permit status for all authorized employees. Ensuring all data pertaining to assignees is up to date Ensure appropriate communication with all stakeholders and liaise with assignee to keep them informed of progress during work authorization process Handle and resolve escalations and exceptions by facilitating stakeholder discussions that balance business needs, employee experience, and risk mitigation Develop close partnership with other functions (i.e. Finance, People team, Country leadership) to ensure effective management of full assignment cycle i.e. immigration, benefits, payroll, tax, and expense reimbursements Monitor and improve Andela's immigration policies and compliance processes Work closely with the Finance team and outside tax service providers to advise on tax equalization, tax briefing, and tax implications for employees on assignment Provide assignment cost projections and assist the People team with drafting assignment letters, where applicable Responsible for vendor invoice processing and tracking of payment status Develop and maintain strong working relationships with senior leaders within Andela Assist with special projects related to regular business travel, as needed Requirements: 5-7 years of post-undergraduate, full-time work experience Minimum of 4 years global mobility/expatriate management experience including immigration, tax, assignment benefits, and/or payroll Working knowledge of immigration processes in Africa, with emphasis on East Africa and Global Mobility practices and processes Ability to interact with executive staff & management team. Strong organizational and administrative skills. Excellent attention to detail and ability to execute through to completion Exceptional customer service skills We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. At Andela, we outcompete through diversity. We know that our strengths lies in the multiplicity of talents, perspectives, backgrounds & orientations resident in our community and we take pride in that. Andela is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices. Andela provides equal employment opportunities and workplace to all employees and applicants without regard to factors including but not limited to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy (including breastfeeding), genetic information, HIV/AIDS or any other medical status, family or parental status, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. This commitment applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Our policies expressly prohibit any form of harassment and/or discrimination as stated above. Andela is home for all, come as you are.
Jul 09, 2019
Full Time
About Andela: Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About the Role: With seven Andela offices on two continents, we continue to have the need to send employees on both short and long term assignment across Andela offices. This position requires a motivated self-starter who is able to wear multiple hats, carry initiatives from start to finish, and can work effectively at all levels of the organization across the uniquely cross-cultural Andela environment. The Global Mobility Manager based in East Africa will be responsible for shaping and executing Andela’s Global Mobility program. Responsibilities: Work closely with the Travel Director and relevant stakeholders to develop and implement a strategic mobility program and efficient processes with focus on assignee experience Manage day-to-day inbound and outbound immigration & relocation program for Africa and act as a liaison between assignees and multiple vendors (immigration, relocation, tax advisor) Maintain and track visa and work permit status for all authorized employees. Ensuring all data pertaining to assignees is up to date Ensure appropriate communication with all stakeholders and liaise with assignee to keep them informed of progress during work authorization process Handle and resolve escalations and exceptions by facilitating stakeholder discussions that balance business needs, employee experience, and risk mitigation Develop close partnership with other functions (i.e. Finance, People team, Country leadership) to ensure effective management of full assignment cycle i.e. immigration, benefits, payroll, tax, and expense reimbursements Monitor and improve Andela's immigration policies and compliance processes Work closely with the Finance team and outside tax service providers to advise on tax equalization, tax briefing, and tax implications for employees on assignment Provide assignment cost projections and assist the People team with drafting assignment letters, where applicable Responsible for vendor invoice processing and tracking of payment status Develop and maintain strong working relationships with senior leaders within Andela Assist with special projects related to regular business travel, as needed Requirements: 5-7 years of post-undergraduate, full-time work experience Minimum of 4 years global mobility/expatriate management experience including immigration, tax, assignment benefits, and/or payroll Working knowledge of immigration processes in Africa, with emphasis on East Africa and Global Mobility practices and processes Ability to interact with executive staff & management team. Strong organizational and administrative skills. Excellent attention to detail and ability to execute through to completion Exceptional customer service skills We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. At Andela, we outcompete through diversity. We know that our strengths lies in the multiplicity of talents, perspectives, backgrounds & orientations resident in our community and we take pride in that. Andela is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices. Andela provides equal employment opportunities and workplace to all employees and applicants without regard to factors including but not limited to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy (including breastfeeding), genetic information, HIV/AIDS or any other medical status, family or parental status, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. This commitment applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Our policies expressly prohibit any form of harassment and/or discrimination as stated above. Andela is home for all, come as you are.
About Andela: Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About the Role: Andela is looking to hire an experienced travel manager to support the Travel team to build a world class travel agency within Andela. As part of our business model, Andela’s software engineers travel for at least two weeks a year to our partners’ offices, predominantly based in the United States, with a few partners located in different parts of the world. With seven offices on two continents, we also have other Andela employees traveling between offices every week. Working with the Global Travel Director, the Senior Manager will be responsible for developing strategies, improving travel processes and crafting programs to achieve travel efficiency and best-in-class travel experience for all customers. This role will be based in one of our offices in East Africa and responsible for Africa outbound and inbound travel. KPIs will include but not limited to traveler experience index, operational excellence, and cost optimization. Responsibilities: Support the growth, demands and unique needs of our centres in Africa to achieve key business results and generally oversee travel operations Work with the country travel leads to revamp processes, plug gaps and build an effective travel program with high focus on customer satisfaction. Responsible for operational excellence Scope, plan and roll-out systems and tools that will help scale our travel program and collaborate with country travel leads for successful country-level launches Manage strategic sourcing of travel service providers, negotiation, contract implementation and vendor management Leads quarterly and annual business reviews of service providers Monitor and report overall performance to key travel metrics such as policy compliance, travel spend, customer satisfaction and cost savings to the Travel Director and to the leadership team Develop close partnership with other functions (i.e. Finance, People team, Country leadership) and internal stakeholders including Senior Leadership, Sales, and PX to achieve key business objectives Design and implement monthly travel training and webinars for new travelers Build a strong and experienced team of travel arrangers/travel counselors to support strategic business travel to our partners’ offices Demonstrate a customer-centric behaviour by continuously monitoring and addressing customer satisfaction, developing trust with stakeholders, proactively resolving issues and effectively communicating proposed solutions Provide continuing benchmark analyses and recommendations for new technology and systems to optimize travel operations while enhancing the overall travel experience. Lead, coach, mentor and manage a distributed travel operations team Escalate key issues to the Travel Director and perform other duties as assigned Requirements: 5-7+ years of post-undergraduate, full-time work experience Minimum of 3 years of experience managing people Expert in managing travel operations in a complex and global environment Significant experience building and leading a high performing team Strong customer service orientation with exceptional interpersonal skills to communicate with all levels of the organization Track record of achieving operational excellence while leading a diverse team Excellent analytical, critical thinking, and creative problem-solving skills. The ability to apply sound judgment when taking decisions Fantastic communication skills across all levels of the organization, as well as strong interpersonal skills Versatility, flexibility, and ability to work within constantly changing priorities with enthusiasm is a must Benefits & Compensation Full-time compensation Full medical coverage Lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. At Andela, we outcompete through diversity. We know that our strengths lies in the multiplicity of talents, perspectives, backgrounds & orientations resident in our community and we take pride in that. Andela is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices. Andela provides equal employment opportunities and workplace to all employees and applicants without regard to factors including but not limited to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy (including breastfeeding), genetic information, HIV/AIDS or any other medical status, family or parental status, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. This commitment applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Our policies expressly prohibit any form of harassment and/or discrimination as stated above. Andela is home for all, come as you are.
Jul 09, 2019
Full Time
About Andela: Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About the Role: Andela is looking to hire an experienced travel manager to support the Travel team to build a world class travel agency within Andela. As part of our business model, Andela’s software engineers travel for at least two weeks a year to our partners’ offices, predominantly based in the United States, with a few partners located in different parts of the world. With seven offices on two continents, we also have other Andela employees traveling between offices every week. Working with the Global Travel Director, the Senior Manager will be responsible for developing strategies, improving travel processes and crafting programs to achieve travel efficiency and best-in-class travel experience for all customers. This role will be based in one of our offices in East Africa and responsible for Africa outbound and inbound travel. KPIs will include but not limited to traveler experience index, operational excellence, and cost optimization. Responsibilities: Support the growth, demands and unique needs of our centres in Africa to achieve key business results and generally oversee travel operations Work with the country travel leads to revamp processes, plug gaps and build an effective travel program with high focus on customer satisfaction. Responsible for operational excellence Scope, plan and roll-out systems and tools that will help scale our travel program and collaborate with country travel leads for successful country-level launches Manage strategic sourcing of travel service providers, negotiation, contract implementation and vendor management Leads quarterly and annual business reviews of service providers Monitor and report overall performance to key travel metrics such as policy compliance, travel spend, customer satisfaction and cost savings to the Travel Director and to the leadership team Develop close partnership with other functions (i.e. Finance, People team, Country leadership) and internal stakeholders including Senior Leadership, Sales, and PX to achieve key business objectives Design and implement monthly travel training and webinars for new travelers Build a strong and experienced team of travel arrangers/travel counselors to support strategic business travel to our partners’ offices Demonstrate a customer-centric behaviour by continuously monitoring and addressing customer satisfaction, developing trust with stakeholders, proactively resolving issues and effectively communicating proposed solutions Provide continuing benchmark analyses and recommendations for new technology and systems to optimize travel operations while enhancing the overall travel experience. Lead, coach, mentor and manage a distributed travel operations team Escalate key issues to the Travel Director and perform other duties as assigned Requirements: 5-7+ years of post-undergraduate, full-time work experience Minimum of 3 years of experience managing people Expert in managing travel operations in a complex and global environment Significant experience building and leading a high performing team Strong customer service orientation with exceptional interpersonal skills to communicate with all levels of the organization Track record of achieving operational excellence while leading a diverse team Excellent analytical, critical thinking, and creative problem-solving skills. The ability to apply sound judgment when taking decisions Fantastic communication skills across all levels of the organization, as well as strong interpersonal skills Versatility, flexibility, and ability to work within constantly changing priorities with enthusiasm is a must Benefits & Compensation Full-time compensation Full medical coverage Lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. At Andela, we outcompete through diversity. We know that our strengths lies in the multiplicity of talents, perspectives, backgrounds & orientations resident in our community and we take pride in that. Andela is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices. Andela provides equal employment opportunities and workplace to all employees and applicants without regard to factors including but not limited to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy (including breastfeeding), genetic information, HIV/AIDS or any other medical status, family or parental status, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. This commitment applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Our policies expressly prohibit any form of harassment and/or discrimination as stated above. Andela is home for all, come as you are.
About Andela: Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, Kigali, Cairo and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About the role: Andela has recently surpassed the exciting milestone of 1,700 Andelans (1200+ software engineers) globally, and plans to double over the next year — our Engineering hiring team will drive much of that growth. Andela is looking to hire a new leader to oversee global talent acquisition, operations and analytics for software engineering. This is Andela’s most senior recruiting leadership position - and leads Andela’s supply hiring engine for industry talent. The role will inherit and scale out a high volume technical talent acquisition org - scaling this from hundreds of hires to thousands per year. The role will manage a blend of new and tenured managers and requires next level excellence in business-minded analytical thinking and people management. The right candidate for this role is equally fluent in high volume talent acquisition, shifting demands, executive level stakeholder engagement and strategic leadership. Key requirements: Ownership Scaling a high-performing engineering/technical recruiting organisation - focussed on hiring technologists across Africa Being a motivated self-starter who drives initiatives from start to finish, and can work effectively at all levels of the organization across the uniquely cross-cultural Andela environment. Creating and managing quarterly operational planning process; working closely with leaders in Recruiting, Staffing, Business Operations and Partner Engineering Distributed leadership of 3 pillars: Firstly - managing Andela’s newly developed technical sourcing engine, focussed on talent mapping and passive technical candidate search Secondly - overseeing and continuing to scale Andela’s 360 recruiter organisation, leading several experienced technical recruiting managers Thirdly - scaling out Andela’s Engineering Recruiting Analytics/Operations group Communication / Collaboration: Clearly and concisely communicate findings to senior management Structure and package work into compelling presentations and communications that influence various audiences, including executives Requirements Proven track record of leading high-performing, high-volume talent acquisition groups 8+ years experience across recruiting and other related talent acquisition/HR roles Structured, logical, and creative thinking: the ability to dissect a problem using a critical approach and iteratively test solutions Proficiency with data analysis; prior use and ability to articulate effective methods of leveraging tools like Looker, Tableau, Stata, Hubspot, Salesforce etc. Established track record in driving cross-functional initiatives with measurable impact Strong verbal and written communication skills, with the ability to present clear, well-thought out recommendations Produce articulate and persuasive cross-functional leadership-level presentations of strategic initiatives Benefits & Compensation Full-time compensation Full medical coverage Breakfast, lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Jul 07, 2019
Full Time
About Andela: Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, Kigali, Cairo and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About the role: Andela has recently surpassed the exciting milestone of 1,700 Andelans (1200+ software engineers) globally, and plans to double over the next year — our Engineering hiring team will drive much of that growth. Andela is looking to hire a new leader to oversee global talent acquisition, operations and analytics for software engineering. This is Andela’s most senior recruiting leadership position - and leads Andela’s supply hiring engine for industry talent. The role will inherit and scale out a high volume technical talent acquisition org - scaling this from hundreds of hires to thousands per year. The role will manage a blend of new and tenured managers and requires next level excellence in business-minded analytical thinking and people management. The right candidate for this role is equally fluent in high volume talent acquisition, shifting demands, executive level stakeholder engagement and strategic leadership. Key requirements: Ownership Scaling a high-performing engineering/technical recruiting organisation - focussed on hiring technologists across Africa Being a motivated self-starter who drives initiatives from start to finish, and can work effectively at all levels of the organization across the uniquely cross-cultural Andela environment. Creating and managing quarterly operational planning process; working closely with leaders in Recruiting, Staffing, Business Operations and Partner Engineering Distributed leadership of 3 pillars: Firstly - managing Andela’s newly developed technical sourcing engine, focussed on talent mapping and passive technical candidate search Secondly - overseeing and continuing to scale Andela’s 360 recruiter organisation, leading several experienced technical recruiting managers Thirdly - scaling out Andela’s Engineering Recruiting Analytics/Operations group Communication / Collaboration: Clearly and concisely communicate findings to senior management Structure and package work into compelling presentations and communications that influence various audiences, including executives Requirements Proven track record of leading high-performing, high-volume talent acquisition groups 8+ years experience across recruiting and other related talent acquisition/HR roles Structured, logical, and creative thinking: the ability to dissect a problem using a critical approach and iteratively test solutions Proficiency with data analysis; prior use and ability to articulate effective methods of leveraging tools like Looker, Tableau, Stata, Hubspot, Salesforce etc. Established track record in driving cross-functional initiatives with measurable impact Strong verbal and written communication skills, with the ability to present clear, well-thought out recommendations Produce articulate and persuasive cross-functional leadership-level presentations of strategic initiatives Benefits & Compensation Full-time compensation Full medical coverage Breakfast, lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
