About Andela Marc Andresson, co-founder of the venture capital firm Andreessen Horowitz wrote: “software is eating the world. ” That statement is just as true today as it was eight years ago. Software is embedded in our day-to-day, and few industries are immune. Peak behind the code and you will find brilliant engineers pushing the boundaries of what is possible. Talk to any engineering leader and they will tell you that access to talent is their number one barrier to building software and growing their business. Research the industry and you read about the 1 million computer-programming jobs that will go unfilled in 2020. That is where Andela comes in. We help engineering leaders at companies big and small bridge that gap. We are building tools, systems and processes to connect talent, no matter where they live, with the opportunities to do great things. To date, we have identified 1,000+ software engineers from Africa and placed them as full-time, embedded members of development teams at over 200+ tech companies. Along the way, we have raised $180M from Al Gore’s venture fund, Generation Partners, Google Ventures, Spark Capital, the Chan-Zuckerberg Initiative and Serena Ventures. And we are just getting started. Our People All of our people live and breathe our E.P.I.C values: Excellence : We are lifelong learners who strive for mastery of our craft Passion : We believe we are going to change the world and act accordingly Integrity : We choose extraordinary people and then trust them to do the right thing Collaboration : We know our sum is greater than our parts Job Purpose As a new function, Engineer Workforce Optimization is responsible for ensuring that Andela’s engineering talent supply is demand-driven and market responsive. The group’s mandate is to ensure Andela has the right talent at the right time to deliver value to our current and future customers. About the Role You are a structured, motivated leader eager to drive the newly-built Engineer Workforce Optimization function at Andela and bring it to the next level. Your group will drive meaningful impact for our customers, our engineers and our organization. As the leader of an important new business function in its early stages, you will demonstrate a high degree of ownership and drive a clear vision with diverse stakeholders. The mandate of your team is to manage the bench of engineers to achieve optimal levels of available supply based on market demand, and will require a strong understanding of commercial requirements and People-related practices. The current team is a small and versatile group of folks who spike in analytical thinking, project and stakeholder management, and getting stuff done. As the leader of this team, you will need to be an adaptable team player who is capable of wearing multiple hats and driving commercial outcomes through operational efficiency and innovation. Responsibilities Create and drive strategy of Engineer Workforce Optimization team; clearly define team’s mandate and the role of the bench within Andela’s business strategy Ensure attainment of revenue, cost management, and utilization goals through investments in Andela’s engineering talent workforce efficacy Continuously improve Andela’s talent forecasting/capacity planning through segmentation and analysis Maintain excellent relationships via strong stakeholder management, and communication practices at all levels of the organization Interact with engineering talent in thoughtful, operationally excellent, clear, honest, and empathetic ways Leverage your context of both demand and supply to consult around processes, models, calculations, assumptions and business impacts Requirements A completed Bachelor’s Degree at a minimum; MBA is a plus 9+ years Management experience in a workforce planning / supply chain / operations management environment / professional services marketplace Ability to lead, teach and develop managers to deliver key organizational goals Demonstrated success with program & process management in highly cross-functional, rapidly growing and changing business Exceptional analytical thinking ability and comfortable analyzing data to extract and communicate findings or next steps Ability to develop and implement talent optimization processes and procedures across geographically distributed teams, in collaboration with other department leaders Demonstrated ability to think strategically and translate strategy into operational plans and business results Strong track record of recommending policy requirements and rolling out clear, new procedures that affect large groups of employees Excellent verbal and written communication skills Experience with managing large-scale organizational change Experience working remotely and/or with larger groups of talent is an asset Ability to travel ~once a quarter, determined by business need Benefits & Compensation Full-time compensation Full medical coverage Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
Nov 12, 2019
Full Time
About Andela Marc Andresson, co-founder of the venture capital firm Andreessen Horowitz wrote: “software is eating the world. ” That statement is just as true today as it was eight years ago. Software is embedded in our day-to-day, and few industries are immune. Peak behind the code and you will find brilliant engineers pushing the boundaries of what is possible. Talk to any engineering leader and they will tell you that access to talent is their number one barrier to building software and growing their business. Research the industry and you read about the 1 million computer-programming jobs that will go unfilled in 2020. That is where Andela comes in. We help engineering leaders at companies big and small bridge that gap. We are building tools, systems and processes to connect talent, no matter where they live, with the opportunities to do great things. To date, we have identified 1,000+ software engineers from Africa and placed them as full-time, embedded members of development teams at over 200+ tech companies. Along the way, we have raised $180M from Al Gore’s venture fund, Generation Partners, Google Ventures, Spark Capital, the Chan-Zuckerberg Initiative and Serena Ventures. And we are just getting started. Our People All of our people live and breathe our E.P.I.C values: Excellence : We are lifelong learners who strive for mastery of our craft Passion : We believe we are going to change the world and act accordingly Integrity : We choose extraordinary people and then trust them to do the right thing Collaboration : We know our sum is greater than our parts Job Purpose As a new function, Engineer Workforce Optimization is responsible for ensuring that Andela’s engineering talent supply is demand-driven and market responsive. The group’s mandate is to ensure Andela has the right talent at the right time to deliver value to our current and future customers. About the Role You are a structured, motivated leader eager to drive the newly-built Engineer Workforce Optimization function at Andela and bring it to the next level. Your group will drive meaningful impact for our customers, our engineers and our organization. As the leader of an important new business function in its early stages, you will demonstrate a high degree of ownership and drive a clear vision with diverse stakeholders. The mandate of your team is to manage the bench of engineers to achieve optimal levels of available supply based on market demand, and will require a strong understanding of commercial requirements and People-related practices. The current team is a small and versatile group of folks who spike in analytical thinking, project and stakeholder management, and getting stuff done. As the leader of this team, you will need to be an adaptable team player who is capable of wearing multiple hats and driving commercial outcomes through operational efficiency and innovation. Responsibilities Create and drive strategy of Engineer Workforce Optimization team; clearly define team’s mandate and the role of the bench within Andela’s business strategy Ensure attainment of revenue, cost management, and utilization goals through investments in Andela’s engineering talent workforce efficacy Continuously improve Andela’s talent forecasting/capacity planning through segmentation and analysis Maintain excellent relationships via strong stakeholder management, and communication practices at all levels of the organization Interact with engineering talent in thoughtful, operationally excellent, clear, honest, and empathetic ways Leverage your context of both demand and supply to consult around processes, models, calculations, assumptions and business impacts Requirements A completed Bachelor’s Degree at a minimum; MBA is a plus 9+ years Management experience in a workforce planning / supply chain / operations management environment / professional services marketplace Ability to lead, teach and develop managers to deliver key organizational goals Demonstrated success with program & process management in highly cross-functional, rapidly growing and changing business Exceptional analytical thinking ability and comfortable analyzing data to extract and communicate findings or next steps Ability to develop and implement talent optimization processes and procedures across geographically distributed teams, in collaboration with other department leaders Demonstrated ability to think strategically and translate strategy into operational plans and business results Strong track record of recommending policy requirements and rolling out clear, new procedures that affect large groups of employees Excellent verbal and written communication skills Experience with managing large-scale organizational change Experience working remotely and/or with larger groups of talent is an asset Ability to travel ~once a quarter, determined by business need Benefits & Compensation Full-time compensation Full medical coverage Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
About Andela Marc Andresson, co-founder of the venture capital firm Andreessen Horowitz wrote: “software is eating the world. ” That statement is just as true today as it was eight years ago. Software is embedded in our day-to-day, and few industries are immune. Peak behind the code and you will find brilliant engineers pushing the boundaries of what is possible. Talk to any engineering leader and they will tell you that access to talent is their number one barrier to building software and growing their business. Research the industry and you read about the 1 million computer-programming jobs that will go unfilled in 2020. That is where Andela comes in. We help engineering leaders at companies big and small bridge that gap. We are building tools, systems and processes to connect talent, no matter where they live, with the opportunities to do great things. To date, we have identified 1,000+ software engineers from Africa and placed them as full-time, embedded members of development teams at over 200+ tech companies. Along the way, we have raised $180M from Al Gore’s venture fund, Generation Partners, Google Ventures, Spark Capital, the Chan-Zuckerberg Initiative and Serena Ventures. And we are just getting started. Our People All of our people live and breathe our E.P.I.C values: Excellence : We are lifelong learners who strive for mastery of our craft Passion : We believe we are going to change the world and act accordingly Integrity : We choose extraordinary people and then trust them to do the right thing Collaboration : We know our sum is greater than our parts Job Purpose As a new function, Engineer Workforce Optimization is responsible for ensuring that Andela’s engineering talent supply is demand-driven and market responsive. The group’s mandate is to ensure Andela has the right talent at the right time to deliver value to our current and future customers. About the Role You are a structured, motivated leader eager to drive the newly-built Engineer Workforce Optimization function at Andela and bring it to the next level. Your group will drive meaningful impact for our customers, our engineers and our organization. As the leader of an important new business function in its early stages, you will demonstrate a high degree of ownership and drive a clear vision with diverse stakeholders. The mandate of your team is to manage the bench of engineers to achieve optimal levels of available supply based on market demand, and will require a strong understanding of commercial requirements and People-related practices. The current team is a small and versatile group of folks who spike in analytical thinking, project and stakeholder management, and getting stuff done. As the leader of this team, you will need to be an adaptable team player who is capable of wearing multiple hats and driving commercial outcomes through operational efficiency and innovation. Responsibilities Create and drive strategy of Engineer Workforce Optimization team; clearly define team’s mandate and the role of the bench within Andela’s business strategy Ensure attainment of revenue, cost management, and utilization goals through investments in Andela’s engineering talent workforce efficacy Continuously improve Andela’s talent forecasting/capacity planning through segmentation and analysis Maintain excellent relationships via strong stakeholder management, and communication practices at all levels of the organization Interact with engineering talent in thoughtful, operationally excellent, clear, honest, and empathetic ways Leverage your context of both demand and supply to consult around processes, models, calculations, assumptions and business impacts Requirements A completed Bachelor’s Degree at a minimum; MBA is a plus 9+ years Management experience in a workforce planning / supply chain / operations management environment / professional services marketplace Ability to lead, teach and develop managers to deliver key organizational goals Demonstrated success with program & process management in highly cross-functional, rapidly growing and changing business Exceptional analytical thinking ability and comfortable analyzing data to extract and communicate findings or next steps Ability to develop and implement talent optimization processes and procedures across geographically distributed teams, in collaboration with other department leaders Demonstrated ability to think strategically and translate strategy into operational plans and business results Strong track record of recommending policy requirements and rolling out clear, new procedures that affect large groups of employees Excellent verbal and written communication skills Experience with managing large-scale organizational change Experience working remotely and/or with larger groups of talent is an asset Ability to travel ~once a quarter, determined by business need Benefits & Compensation Full-time compensation Full medical coverage Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
Nov 12, 2019
Full Time
About Andela Marc Andresson, co-founder of the venture capital firm Andreessen Horowitz wrote: “software is eating the world. ” That statement is just as true today as it was eight years ago. Software is embedded in our day-to-day, and few industries are immune. Peak behind the code and you will find brilliant engineers pushing the boundaries of what is possible. Talk to any engineering leader and they will tell you that access to talent is their number one barrier to building software and growing their business. Research the industry and you read about the 1 million computer-programming jobs that will go unfilled in 2020. That is where Andela comes in. We help engineering leaders at companies big and small bridge that gap. We are building tools, systems and processes to connect talent, no matter where they live, with the opportunities to do great things. To date, we have identified 1,000+ software engineers from Africa and placed them as full-time, embedded members of development teams at over 200+ tech companies. Along the way, we have raised $180M from Al Gore’s venture fund, Generation Partners, Google Ventures, Spark Capital, the Chan-Zuckerberg Initiative and Serena Ventures. And we are just getting started. Our People All of our people live and breathe our E.P.I.C values: Excellence : We are lifelong learners who strive for mastery of our craft Passion : We believe we are going to change the world and act accordingly Integrity : We choose extraordinary people and then trust them to do the right thing Collaboration : We know our sum is greater than our parts Job Purpose As a new function, Engineer Workforce Optimization is responsible for ensuring that Andela’s engineering talent supply is demand-driven and market responsive. The group’s mandate is to ensure Andela has the right talent at the right time to deliver value to our current and future customers. About the Role You are a structured, motivated leader eager to drive the newly-built Engineer Workforce Optimization function at Andela and bring it to the next level. Your group will drive meaningful impact for our customers, our engineers and our organization. As the leader of an important new business function in its early stages, you will demonstrate a high degree of ownership and drive a clear vision with diverse stakeholders. The mandate of your team is to manage the bench of engineers to achieve optimal levels of available supply based on market demand, and will require a strong understanding of commercial requirements and People-related practices. The current team is a small and versatile group of folks who spike in analytical thinking, project and stakeholder management, and getting stuff done. As the leader of this team, you will need to be an adaptable team player who is capable of wearing multiple hats and driving commercial outcomes through operational efficiency and innovation. Responsibilities Create and drive strategy of Engineer Workforce Optimization team; clearly define team’s mandate and the role of the bench within Andela’s business strategy Ensure attainment of revenue, cost management, and utilization goals through investments in Andela’s engineering talent workforce efficacy Continuously improve Andela’s talent forecasting/capacity planning through segmentation and analysis Maintain excellent relationships via strong stakeholder management, and communication practices at all levels of the organization Interact with engineering talent in thoughtful, operationally excellent, clear, honest, and empathetic ways Leverage your context of both demand and supply to consult around processes, models, calculations, assumptions and business impacts Requirements A completed Bachelor’s Degree at a minimum; MBA is a plus 9+ years Management experience in a workforce planning / supply chain / operations management environment / professional services marketplace Ability to lead, teach and develop managers to deliver key organizational goals Demonstrated success with program & process management in highly cross-functional, rapidly growing and changing business Exceptional analytical thinking ability and comfortable analyzing data to extract and communicate findings or next steps Ability to develop and implement talent optimization processes and procedures across geographically distributed teams, in collaboration with other department leaders Demonstrated ability to think strategically and translate strategy into operational plans and business results Strong track record of recommending policy requirements and rolling out clear, new procedures that affect large groups of employees Excellent verbal and written communication skills Experience with managing large-scale organizational change Experience working remotely and/or with larger groups of talent is an asset Ability to travel ~once a quarter, determined by business need Benefits & Compensation Full-time compensation Full medical coverage Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
About Andela Marc Andresson, co-founder of the venture capital firm Andreessen Horowitz wrote: “software is eating the world. ” That statement is just as true today as it was eight years ago. Software is embedded in our day-to-day, and few industries are immune. Peak behind the code and you will find brilliant engineers pushing the boundaries of what is possible. Talk to any engineering leader and they will tell you that access to talent is their number one barrier to building software and growing their business. Research the industry and you read about the 1 million computer-programming jobs that will go unfilled in 2020. That is where Andela comes in. We help engineering leaders at companies big and small bridge that gap. We are building tools, systems and processes to connect talent, no matter where they live, with the opportunities to do great things. To date, we have identified 1,000+ software engineers from Africa and placed them as full-time, embedded members of development teams at over 200+ tech companies. Along the way, we have raised $180M from Al Gore’s venture fund, Generation Partners, Google Ventures, Spark Capital, the Chan-Zuckerberg Initiative and Serena Ventures. And we are just getting started. Our People All of our people live and breathe our E.P.I.C values: Excellence : We are lifelong learners who strive for mastery of our craft Passion : We believe we are going to change the world and act accordingly Integrity : We choose extraordinary people and then trust them to do the right thing Collaboration : We know our sum is greater than our parts Job Purpose As a new function, Engineer Workforce Optimization is responsible for ensuring that Andela’s engineering talent supply is demand-driven and market responsive. The group’s mandate is to ensure Andela has the right talent at the right time to deliver value to our current and future customers. About the Role You are a structured, motivated leader eager to drive the newly-built Engineer Workforce Optimization function at Andela and bring it to the next level. Your group will drive meaningful impact for our customers, our engineers and our organization. As the leader of an important new business function in its early stages, you will demonstrate a high degree of ownership and drive a clear vision with diverse stakeholders. The mandate of your team is to manage the bench of engineers to achieve optimal levels of available supply based on market demand, and will require a strong understanding of commercial requirements and People-related practices. The current team is a small and versatile group of folks who spike in analytical thinking, project and stakeholder management, and getting stuff done. As the leader of this team, you will need to be an adaptable team player who is capable of wearing multiple hats and driving commercial outcomes through operational efficiency and innovation. Responsibilities Create and drive strategy of Engineer Workforce Optimization team; clearly define team’s mandate and the role of the bench within Andela’s business strategy Ensure attainment of revenue, cost management, and utilization goals through investments in Andela’s engineering talent workforce efficacy Continuously improve Andela’s talent forecasting/capacity planning through segmentation and analysis Maintain excellent relationships via strong stakeholder management, and communication practices at all levels of the organization Interact with engineering talent in thoughtful, operationally excellent, clear, honest, and empathetic ways Leverage your context of both demand and supply to consult around processes, models, calculations, assumptions and business impacts Requirements A completed Bachelor’s Degree at a minimum; MBA is a plus 9+ years Management experience in a workforce planning / supply chain / operations management environment / professional services marketplace Ability to lead, teach and develop managers to deliver key organizational goals Demonstrated success with program & process management in highly cross-functional, rapidly growing and changing business Exceptional analytical thinking ability and comfortable analyzing data to extract and communicate findings or next steps Ability to develop and implement talent optimization processes and procedures across geographically distributed teams, in collaboration with other department leaders Demonstrated ability to think strategically and translate strategy into operational plans and business results Strong track record of recommending policy requirements and rolling out clear, new procedures that affect large groups of employees Excellent verbal and written communication skills Experience with managing large-scale organizational change Experience working remotely and/or with larger groups of talent is an asset Ability to travel ~once a quarter, determined by business need Benefits & Compensation Full-time compensation Full medical coverage Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
Nov 12, 2019
Full Time
About Andela Marc Andresson, co-founder of the venture capital firm Andreessen Horowitz wrote: “software is eating the world. ” That statement is just as true today as it was eight years ago. Software is embedded in our day-to-day, and few industries are immune. Peak behind the code and you will find brilliant engineers pushing the boundaries of what is possible. Talk to any engineering leader and they will tell you that access to talent is their number one barrier to building software and growing their business. Research the industry and you read about the 1 million computer-programming jobs that will go unfilled in 2020. That is where Andela comes in. We help engineering leaders at companies big and small bridge that gap. We are building tools, systems and processes to connect talent, no matter where they live, with the opportunities to do great things. To date, we have identified 1,000+ software engineers from Africa and placed them as full-time, embedded members of development teams at over 200+ tech companies. Along the way, we have raised $180M from Al Gore’s venture fund, Generation Partners, Google Ventures, Spark Capital, the Chan-Zuckerberg Initiative and Serena Ventures. And we are just getting started. Our People All of our people live and breathe our E.P.I.C values: Excellence : We are lifelong learners who strive for mastery of our craft Passion : We believe we are going to change the world and act accordingly Integrity : We choose extraordinary people and then trust them to do the right thing Collaboration : We know our sum is greater than our parts Job Purpose As a new function, Engineer Workforce Optimization is responsible for ensuring that Andela’s engineering talent supply is demand-driven and market responsive. The group’s mandate is to ensure Andela has the right talent at the right time to deliver value to our current and future customers. About the Role You are a structured, motivated leader eager to drive the newly-built Engineer Workforce Optimization function at Andela and bring it to the next level. Your group will drive meaningful impact for our customers, our engineers and our organization. As the leader of an important new business function in its early stages, you will demonstrate a high degree of ownership and drive a clear vision with diverse stakeholders. The mandate of your team is to manage the bench of engineers to achieve optimal levels of available supply based on market demand, and will require a strong understanding of commercial requirements and People-related practices. The current team is a small and versatile group of folks who spike in analytical thinking, project and stakeholder management, and getting stuff done. As the leader of this team, you will need to be an adaptable team player who is capable of wearing multiple hats and driving commercial outcomes through operational efficiency and innovation. Responsibilities Create and drive strategy of Engineer Workforce Optimization team; clearly define team’s mandate and the role of the bench within Andela’s business strategy Ensure attainment of revenue, cost management, and utilization goals through investments in Andela’s engineering talent workforce efficacy Continuously improve Andela’s talent forecasting/capacity planning through segmentation and analysis Maintain excellent relationships via strong stakeholder management, and communication practices at all levels of the organization Interact with engineering talent in thoughtful, operationally excellent, clear, honest, and empathetic ways Leverage your context of both demand and supply to consult around processes, models, calculations, assumptions and business impacts Requirements A completed Bachelor’s Degree at a minimum; MBA is a plus 9+ years Management experience in a workforce planning / supply chain / operations management environment / professional services marketplace Ability to lead, teach and develop managers to deliver key organizational goals Demonstrated success with program & process management in highly cross-functional, rapidly growing and changing business Exceptional analytical thinking ability and comfortable analyzing data to extract and communicate findings or next steps Ability to develop and implement talent optimization processes and procedures across geographically distributed teams, in collaboration with other department leaders Demonstrated ability to think strategically and translate strategy into operational plans and business results Strong track record of recommending policy requirements and rolling out clear, new procedures that affect large groups of employees Excellent verbal and written communication skills Experience with managing large-scale organizational change Experience working remotely and/or with larger groups of talent is an asset Ability to travel ~once a quarter, determined by business need Benefits & Compensation Full-time compensation Full medical coverage Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
About Andela: Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About the Role: Andela is looking to hire an experienced travel manager to support the Travel team to build a world class travel agency within Andela. As part of our business model, Andela’s software engineers travel for at least two weeks a year to our partners’ offices, predominantly based in the United States, with a few partners located in different parts of the world. With seven offices on two continents, we also have other Andela employees traveling between offices every week. Working with the Global Travel Director, the Senior Manager will be responsible for developing strategies, improving travel processes and crafting programs to achieve travel efficiency and best-in-class travel experience for all customers. This role will be based in one of our offices in East Africa and responsible for Africa outbound and inbound travel. KPIs will include but not limited to traveler experience index, operational excellence, and cost optimization. Responsibilities: Support the growth, demands and unique needs of our centres in Africa to achieve key business results and generally oversee travel operations Work with the country travel leads to revamp processes, plug gaps and build an effective travel program with high focus on customer satisfaction. Responsible for operational excellence Scope, plan and roll-out systems and tools that will help scale our travel program and collaborate with country travel leads for successful country-level launches Manage strategic sourcing of travel service providers, negotiation, contract implementation and vendor management Leads quarterly and annual business reviews of service providers Monitor and report overall performance to key travel metrics such as policy compliance, travel spend, customer satisfaction and cost savings to the Travel Director and to the leadership team Develop close partnership with other functions (i.e. Finance, People team, Country leadership) and internal stakeholders including Senior Leadership, Sales, and PX to achieve key business objectives Design and implement monthly travel training and webinars for new travelers Build a strong and experienced team of travel arrangers/travel counselors to support strategic business travel to our partners’ offices Demonstrate a customer-centric behaviour by continuously monitoring and addressing customer satisfaction, developing trust with stakeholders, proactively resolving issues and effectively communicating proposed solutions Provide continuing benchmark analyses and recommendations for new technology and systems to optimize travel operations while enhancing the overall travel experience. Lead, coach, mentor and manage a distributed travel operations team Escalate key issues to the Travel Director and perform other duties as assigned Requirements: 5+ years of post-undergraduate, full-time work experience Minimum of 3 years of experience managing people Expert in managing travel operations in a complex and global environment Significant experience building and leading a high performing team Strong customer service orientation with exceptional interpersonal skills to communicate with all levels of the organization Track record of achieving operational excellence while leading a diverse team Excellent analytical, critical thinking, and creative problem-solving skills. The ability to apply sound judgment when taking decisions Fantastic communication skills across all levels of the organization, as well as strong interpersonal skills Versatility, flexibility, and ability to work within constantly changing priorities with enthusiasm is a must Benefits & Compensation Full-time compensation Full medical coverage Lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. At Andela, we outcompete through diversity. We know that our strengths lies in the multiplicity of talents, perspectives, backgrounds & orientations resident in our community and we take pride in that. Andela is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices. Andela provides equal employment opportunities and workplace to all employees and applicants without regard to factors including but not limited to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy (including breastfeeding), genetic information, HIV/AIDS or any other medical status, family or parental status, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. This commitment applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Our policies expressly prohibit any form of harassment and/or discrimination as stated above. Andela is home for all, come as you are.
Oct 08, 2019
Full Time
About Andela: Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About the Role: Andela is looking to hire an experienced travel manager to support the Travel team to build a world class travel agency within Andela. As part of our business model, Andela’s software engineers travel for at least two weeks a year to our partners’ offices, predominantly based in the United States, with a few partners located in different parts of the world. With seven offices on two continents, we also have other Andela employees traveling between offices every week. Working with the Global Travel Director, the Senior Manager will be responsible for developing strategies, improving travel processes and crafting programs to achieve travel efficiency and best-in-class travel experience for all customers. This role will be based in one of our offices in East Africa and responsible for Africa outbound and inbound travel. KPIs will include but not limited to traveler experience index, operational excellence, and cost optimization. Responsibilities: Support the growth, demands and unique needs of our centres in Africa to achieve key business results and generally oversee travel operations Work with the country travel leads to revamp processes, plug gaps and build an effective travel program with high focus on customer satisfaction. Responsible for operational excellence Scope, plan and roll-out systems and tools that will help scale our travel program and collaborate with country travel leads for successful country-level launches Manage strategic sourcing of travel service providers, negotiation, contract implementation and vendor management Leads quarterly and annual business reviews of service providers Monitor and report overall performance to key travel metrics such as policy compliance, travel spend, customer satisfaction and cost savings to the Travel Director and to the leadership team Develop close partnership with other functions (i.e. Finance, People team, Country leadership) and internal stakeholders including Senior Leadership, Sales, and PX to achieve key business objectives Design and implement monthly travel training and webinars for new travelers Build a strong and experienced team of travel arrangers/travel counselors to support strategic business travel to our partners’ offices Demonstrate a customer-centric behaviour by continuously monitoring and addressing customer satisfaction, developing trust with stakeholders, proactively resolving issues and effectively communicating proposed solutions Provide continuing benchmark analyses and recommendations for new technology and systems to optimize travel operations while enhancing the overall travel experience. Lead, coach, mentor and manage a distributed travel operations team Escalate key issues to the Travel Director and perform other duties as assigned Requirements: 5+ years of post-undergraduate, full-time work experience Minimum of 3 years of experience managing people Expert in managing travel operations in a complex and global environment Significant experience building and leading a high performing team Strong customer service orientation with exceptional interpersonal skills to communicate with all levels of the organization Track record of achieving operational excellence while leading a diverse team Excellent analytical, critical thinking, and creative problem-solving skills. The ability to apply sound judgment when taking decisions Fantastic communication skills across all levels of the organization, as well as strong interpersonal skills Versatility, flexibility, and ability to work within constantly changing priorities with enthusiasm is a must Benefits & Compensation Full-time compensation Full medical coverage Lunch and snacks provided daily Beautiful working environment Opportunity to work with the brightest minds on the planet Oh, and a chance to change the world! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. At Andela, we outcompete through diversity. We know that our strengths lies in the multiplicity of talents, perspectives, backgrounds & orientations resident in our community and we take pride in that. Andela is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices. Andela provides equal employment opportunities and workplace to all employees and applicants without regard to factors including but not limited to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy (including breastfeeding), genetic information, HIV/AIDS or any other medical status, family or parental status, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. This commitment applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Our policies expressly prohibit any form of harassment and/or discrimination as stated above. Andela is home for all, come as you are.
About Andela: Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About the Role: With seven Andela offices on two continents, we continue to have the need to send employees on both short and long term assignment across Andela offices. This position requires a motivated self-starter who is able to wear multiple hats, carry initiatives from start to finish, and can work effectively at all levels of the organization across the uniquely cross-cultural Andela environment. The Global Mobility Manager based in East Africa will be responsible for shaping and executing Andela’s Global Mobility program. Responsibilities: Work closely with the Travel Director and relevant stakeholders to develop and implement a strategic mobility program and efficient processes with focus on assignee experience Manage day-to-day inbound and outbound immigration & relocation program for Africa and act as a liaison between assignees and multiple vendors (immigration, relocation, tax advisor) Maintain and track visa and work permit status for all authorized employees. Ensuring all data pertaining to assignees is up to date Ensure appropriate communication with all stakeholders and liaise with assignee to keep them informed of progress during work authorization process Handle and resolve escalations and exceptions by facilitating stakeholder discussions that balance business needs, employee experience, and risk mitigation Develop close partnership with other functions (i.e. Finance, People team, Country leadership) to ensure effective management of full assignment cycle i.e. immigration, benefits, payroll, tax, and expense reimbursements Monitor and improve Andela's immigration policies and compliance processes Work closely with the Finance team and outside tax service providers to advise on tax equalization, tax briefing, and tax implications for employees on assignment Provide assignment cost projections and assist the People team with drafting assignment letters, where applicable Responsible for vendor invoice processing and tracking of payment status Develop and maintain strong working relationships with senior leaders within Andela Assist with special projects related to regular business travel, as needed Requirements: 5+ years of post-undergraduate, full-time work experience Minimum of 4 years global mobility/expatriate management experience including immigration, tax, assignment benefits, and/or payroll Working knowledge of immigration processes in Africa, with emphasis on East Africa and Global Mobility practices and processes Ability to interact with executive staff & management team. Strong organizational and administrative skills. Excellent attention to detail and ability to execute through to completion Exceptional customer service skills We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. At Andela, we outcompete through diversity. We know that our strengths lies in the multiplicity of talents, perspectives, backgrounds & orientations resident in our community and we take pride in that. Andela is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices. Andela provides equal employment opportunities and workplace to all employees and applicants without regard to factors including but not limited to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy (including breastfeeding), genetic information, HIV/AIDS or any other medical status, family or parental status, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. This commitment applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Our policies expressly prohibit any form of harassment and/or discrimination as stated above. Andela is home for all, come as you are.
Oct 08, 2019
Full Time
About Andela: Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage. About the Role: With seven Andela offices on two continents, we continue to have the need to send employees on both short and long term assignment across Andela offices. This position requires a motivated self-starter who is able to wear multiple hats, carry initiatives from start to finish, and can work effectively at all levels of the organization across the uniquely cross-cultural Andela environment. The Global Mobility Manager based in East Africa will be responsible for shaping and executing Andela’s Global Mobility program. Responsibilities: Work closely with the Travel Director and relevant stakeholders to develop and implement a strategic mobility program and efficient processes with focus on assignee experience Manage day-to-day inbound and outbound immigration & relocation program for Africa and act as a liaison between assignees and multiple vendors (immigration, relocation, tax advisor) Maintain and track visa and work permit status for all authorized employees. Ensuring all data pertaining to assignees is up to date Ensure appropriate communication with all stakeholders and liaise with assignee to keep them informed of progress during work authorization process Handle and resolve escalations and exceptions by facilitating stakeholder discussions that balance business needs, employee experience, and risk mitigation Develop close partnership with other functions (i.e. Finance, People team, Country leadership) to ensure effective management of full assignment cycle i.e. immigration, benefits, payroll, tax, and expense reimbursements Monitor and improve Andela's immigration policies and compliance processes Work closely with the Finance team and outside tax service providers to advise on tax equalization, tax briefing, and tax implications for employees on assignment Provide assignment cost projections and assist the People team with drafting assignment letters, where applicable Responsible for vendor invoice processing and tracking of payment status Develop and maintain strong working relationships with senior leaders within Andela Assist with special projects related to regular business travel, as needed Requirements: 5+ years of post-undergraduate, full-time work experience Minimum of 4 years global mobility/expatriate management experience including immigration, tax, assignment benefits, and/or payroll Working knowledge of immigration processes in Africa, with emphasis on East Africa and Global Mobility practices and processes Ability to interact with executive staff & management team. Strong organizational and administrative skills. Excellent attention to detail and ability to execute through to completion Exceptional customer service skills We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. At Andela, we outcompete through diversity. We know that our strengths lies in the multiplicity of talents, perspectives, backgrounds & orientations resident in our community and we take pride in that. Andela is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices. Andela provides equal employment opportunities and workplace to all employees and applicants without regard to factors including but not limited to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy (including breastfeeding), genetic information, HIV/AIDS or any other medical status, family or parental status, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. This commitment applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Our policies expressly prohibit any form of harassment and/or discrimination as stated above. Andela is home for all, come as you are.
