Introduction Suidwes is a leading agricultural company with its central office situated in Leeudoringstad, North West Province. We have been supplying agricultural products and services for more than 110 years to customers in the North West, Free State, Mpumalanga, Gauteng and Western Cape provinces. Specification Effective client service at the fuel station. Maintaining safety regulations at the fuel station. Inventory control of fuel. Receiving of fuel according to standard procedures. Regular cleaning of the fuel station and surrounding premises. Requirements Grade 12. 2 years relevant experience. Good language skills, must be able to speak, read and write in Afrikaans and English. Skills: Excellent client service. Reliability. Accuracy.
Aug 21, 2019
Permanent
Introduction Suidwes is a leading agricultural company with its central office situated in Leeudoringstad, North West Province. We have been supplying agricultural products and services for more than 110 years to customers in the North West, Free State, Mpumalanga, Gauteng and Western Cape provinces. Specification Effective client service at the fuel station. Maintaining safety regulations at the fuel station. Inventory control of fuel. Receiving of fuel according to standard procedures. Regular cleaning of the fuel station and surrounding premises. Requirements Grade 12. 2 years relevant experience. Good language skills, must be able to speak, read and write in Afrikaans and English. Skills: Excellent client service. Reliability. Accuracy.
Introduction To manage a production shift from raw product at intake to finished product. To run a shift efficiently and operate equipment at design capacity. Product produced within customer specification and wastage kept to a minimum. Achieve required extractions and milling gain. Ensure that food safety, health, and safety standards maintained as per FSSC 22000 and OHS act. Manage and develop an efficient well-disciplined workforce. Specification Qualifications: Grade 11 Qualified Maize Miller with Grain Milling Federation Experience: At least 3 years' experience as a qualified Miller Knowledge: Good understanding of LRA, OHS Act and Food Safety Pest control and fumigation course (G.T.I) Maize grading Computer skilled Milling process and operation Warehouse FIFO process Operational Improvement Management (O.I.M) Competencies: Analytical skills Numerical skills Mechanical skills Good communication Assertive to targets and goals Key performance areas: Raw maize quality and conditioning Optimal technical performance Housekeeping of mill Managing of subordinates Optimal equipment efficiency Quality assurance of final product specification
Aug 21, 2019
Permanent
Introduction To manage a production shift from raw product at intake to finished product. To run a shift efficiently and operate equipment at design capacity. Product produced within customer specification and wastage kept to a minimum. Achieve required extractions and milling gain. Ensure that food safety, health, and safety standards maintained as per FSSC 22000 and OHS act. Manage and develop an efficient well-disciplined workforce. Specification Qualifications: Grade 11 Qualified Maize Miller with Grain Milling Federation Experience: At least 3 years' experience as a qualified Miller Knowledge: Good understanding of LRA, OHS Act and Food Safety Pest control and fumigation course (G.T.I) Maize grading Computer skilled Milling process and operation Warehouse FIFO process Operational Improvement Management (O.I.M) Competencies: Analytical skills Numerical skills Mechanical skills Good communication Assertive to targets and goals Key performance areas: Raw maize quality and conditioning Optimal technical performance Housekeeping of mill Managing of subordinates Optimal equipment efficiency Quality assurance of final product specification
Introduction The jobholder is responsible for marketing and sales of agricultural related products as well as the point of sale administration thereof as well as constant interaction with clients and completing trade administration. Specification Job Requirements: Grade 12 Very good communication skills Knowledge of general farming related requisites Proven administrative skills General computer skills related to point of sale systems Knowledge and experience in trade administration Bilingual (Afrikaans/English) Experience: Front desk, including cash register, administration, maintenance of registers etc. Stock take Retail experience Marketing experience Skills: Communication skills Negotiation skills Computer literate Accuracy with numbers Competencies: Customer centric Responsive Pro-active Pressure resilient Time management Teamwork Key responsibilities: Inventory Control (always refer to the BKB manual for correct procedure) Product knowledge Expansion of good relations Sales Provide effective and efficient administration Performing multi tasks in retail shop
Aug 14, 2019
Permanent
Introduction The jobholder is responsible for marketing and sales of agricultural related products as well as the point of sale administration thereof as well as constant interaction with clients and completing trade administration. Specification Job Requirements: Grade 12 Very good communication skills Knowledge of general farming related requisites Proven administrative skills General computer skills related to point of sale systems Knowledge and experience in trade administration Bilingual (Afrikaans/English) Experience: Front desk, including cash register, administration, maintenance of registers etc. Stock take Retail experience Marketing experience Skills: Communication skills Negotiation skills Computer literate Accuracy with numbers Competencies: Customer centric Responsive Pro-active Pressure resilient Time management Teamwork Key responsibilities: Inventory Control (always refer to the BKB manual for correct procedure) Product knowledge Expansion of good relations Sales Provide effective and efficient administration Performing multi tasks in retail shop
Damelin Bloemfontein
Bloemfontein, Free State, South Africa
Introduction Educor is the largest private education supplier in Southern Africa., managing 10 educational brands across its more than 60 campuses and sites in South Africa and internationally. As a Group we possess a rich heritage with brands that have been in existence for many years. Since our inception in 2008, Educor has evolved into an education giant offering face-to-face, distance and online learning. Our face to face brands include Damelin, CityVarsity, ICESA, Central Technical College and recently the Dermatech Training Institute. Distance brands include INTEC College, Damelin Correspondence College (DCC) and our higher-education distance brand, Lyceum. New additions to the Educor house of brands are our innovative and inspiring online brands, Damelin Online and CityVarsity Online. These brands remain the cornerstone of the Educor stable. Specification JOB DESCRIPTION: Ensuring the academic integrity, acceptability and regulatory compliance of the programs offered by the institution. Manage and implement all academic activities at a branch / campus level. MAIN PURPOSE OF THE JOB: Liaise with Head Office and maintain academic and institutional compliance as prescribed in national legislation. Ensure that all the necessary systems, policies and procedures are in place and maintained to ensure that learning programs are conceptualised, developed and introduced in the higher education band. Oversee and facilitate all prescribed committee meetings as reflected in the Quality Assurance Manual. Register and comply with the relevant regulatory body instructions insofar as legislative requirements are concerned. Maintain all the academic processes, procedures and systems specified to ensure legislative accreditation is maintained. Develop external relationships with industry stakeholders to promote programs. Manage product development and oversee departmental budgets. Manage and oversee the activities of the different College Faculties. Manage examiner, moderator and marker database to ensure academic integrity and excellence. Manage all assessment processes and facilities. Assist the General Manager to ensure the financial viability of the College. Oversee and ensure successful examinations and assessments in the various programs offered by the applicable brand. Facilitate staff development and training. Provide academic leadership. Promote and facilitate research and development. KEY PERFORMANCE AREAS: 1.Implement academic strategy, policy and structure 2.Evaluate, upgrade and develop programmes 3.Quality assurance 4.Manage teaching 5.Management of Academic Staff 6.General Administration and Academic Management Should you not receive any feedback in 6 weeks, please consider your application unsuccessful. NB: Educor will give preference to South African citizens and those that advance its employment equity goals, suitably qualified in line with the inherent requirements of the job advertised. Requirements REQUIREMENTS OF THE JOB: 1.A Bachelor's degree or preferable an Honours degree is required. 2.A minimum of 5 years of experience in Academic Management in a tertiary environment is required. 3.Computer literacy is essential especially in MS Outlook, MS Word and MS Excel. COMPETENCIES OF THE JOB: 1.Planning and organizing competencies 2.Excellent Interpersonal and Managerial Skills 3.Good team player 4.Good attention to detail. 5.Good communication skills especially verbal and written English. 6.Able to work independently 7.Ability to function in a highly pressurized environment 8.Managing conflict. 9.Leadership skills.
Aug 12, 2019
Permanent
Introduction Educor is the largest private education supplier in Southern Africa., managing 10 educational brands across its more than 60 campuses and sites in South Africa and internationally. As a Group we possess a rich heritage with brands that have been in existence for many years. Since our inception in 2008, Educor has evolved into an education giant offering face-to-face, distance and online learning. Our face to face brands include Damelin, CityVarsity, ICESA, Central Technical College and recently the Dermatech Training Institute. Distance brands include INTEC College, Damelin Correspondence College (DCC) and our higher-education distance brand, Lyceum. New additions to the Educor house of brands are our innovative and inspiring online brands, Damelin Online and CityVarsity Online. These brands remain the cornerstone of the Educor stable. Specification JOB DESCRIPTION: Ensuring the academic integrity, acceptability and regulatory compliance of the programs offered by the institution. Manage and implement all academic activities at a branch / campus level. MAIN PURPOSE OF THE JOB: Liaise with Head Office and maintain academic and institutional compliance as prescribed in national legislation. Ensure that all the necessary systems, policies and procedures are in place and maintained to ensure that learning programs are conceptualised, developed and introduced in the higher education band. Oversee and facilitate all prescribed committee meetings as reflected in the Quality Assurance Manual. Register and comply with the relevant regulatory body instructions insofar as legislative requirements are concerned. Maintain all the academic processes, procedures and systems specified to ensure legislative accreditation is maintained. Develop external relationships with industry stakeholders to promote programs. Manage product development and oversee departmental budgets. Manage and oversee the activities of the different College Faculties. Manage examiner, moderator and marker database to ensure academic integrity and excellence. Manage all assessment processes and facilities. Assist the General Manager to ensure the financial viability of the College. Oversee and ensure successful examinations and assessments in the various programs offered by the applicable brand. Facilitate staff development and training. Provide academic leadership. Promote and facilitate research and development. KEY PERFORMANCE AREAS: 1.Implement academic strategy, policy and structure 2.Evaluate, upgrade and develop programmes 3.Quality assurance 4.Manage teaching 5.Management of Academic Staff 6.General Administration and Academic Management Should you not receive any feedback in 6 weeks, please consider your application unsuccessful. NB: Educor will give preference to South African citizens and those that advance its employment equity goals, suitably qualified in line with the inherent requirements of the job advertised. Requirements REQUIREMENTS OF THE JOB: 1.A Bachelor's degree or preferable an Honours degree is required. 2.A minimum of 5 years of experience in Academic Management in a tertiary environment is required. 3.Computer literacy is essential especially in MS Outlook, MS Word and MS Excel. COMPETENCIES OF THE JOB: 1.Planning and organizing competencies 2.Excellent Interpersonal and Managerial Skills 3.Good team player 4.Good attention to detail. 5.Good communication skills especially verbal and written English. 6.Able to work independently 7.Ability to function in a highly pressurized environment 8.Managing conflict. 9.Leadership skills.
Assupol Life
Bloemfontein, Free State, South Africa
Introduction To identify, open and maintain relationships with various stakeholders Specification Key Responsibilities Stakeholder management and engagement both internally and externally. Business development and unearthing of new sales and business opportunities. Identify and facilitate up and cross-selling opportunities within the Group. Undertake appropriate planning for new and existing worksites. Co-ordinate and direct sales and market initiatives. Conduct market research and provide guidance in terms of current and future business opportunities. Ensure adherence to legislative requirements, Assupol and worksite processes, procedures and policies. Implement agreed initiatives to achieve production targets and deliverables. Acquisition of new worksites - guided by defined client profile and strategy. Manage and monitor activities at worksites. Implement retention initiatives at worksites. Quality and relationship management at worksites. Develop and implement sales strategy for each worksite. Implementation of retention strategies and service models. Resource allocation and management. Successful implementation of Key Account Management strategy. Full compliance to legislative requirements Requirements 1. Qualification Matric. 3-year tertiary qualification (Business/Commercial/Management/Marketing) RE5 (advantage) Valid Driver's License. 2. Experience 3-5 years' experience in the Insurance Sector or Financial Services Industry, preferably within the worksite marketing environment. Market and business development experience 1 -2 years Sales management experience 2 years Internal and External Client Networking 2 years Key Account Management and Marketing experience. 2 years Stakeholder management.
Aug 08, 2019
Permanent
Introduction To identify, open and maintain relationships with various stakeholders Specification Key Responsibilities Stakeholder management and engagement both internally and externally. Business development and unearthing of new sales and business opportunities. Identify and facilitate up and cross-selling opportunities within the Group. Undertake appropriate planning for new and existing worksites. Co-ordinate and direct sales and market initiatives. Conduct market research and provide guidance in terms of current and future business opportunities. Ensure adherence to legislative requirements, Assupol and worksite processes, procedures and policies. Implement agreed initiatives to achieve production targets and deliverables. Acquisition of new worksites - guided by defined client profile and strategy. Manage and monitor activities at worksites. Implement retention initiatives at worksites. Quality and relationship management at worksites. Develop and implement sales strategy for each worksite. Implementation of retention strategies and service models. Resource allocation and management. Successful implementation of Key Account Management strategy. Full compliance to legislative requirements Requirements 1. Qualification Matric. 3-year tertiary qualification (Business/Commercial/Management/Marketing) RE5 (advantage) Valid Driver's License. 2. Experience 3-5 years' experience in the Insurance Sector or Financial Services Industry, preferably within the worksite marketing environment. Market and business development experience 1 -2 years Sales management experience 2 years Internal and External Client Networking 2 years Key Account Management and Marketing experience. 2 years Stakeholder management.
Introduction To develop and implement the health and safety program at Gritco in accordance with the Occupational Health and Safety act 85 of 1993. Align Gritco standards to the act and best practise adopted where necessary. To develop and implement the Food Safety program and manage the Quality Control department to ensure compliance to food safety standards, product specification and customer requirements. Specification Qualifications, Experience, Skills: Grade 12 Relevant Health and safety training (Nebosh or SAMTRAC) Relevant Food Safety training preferably FSSC 22000, PRP'S and HACCP At least 3 years' experience as a SHEQ officer Fluent in English (Read, write, speak) Computer literate in Microsoft Office Good understanding of OHS act 85 of 1993 Good planning and organisational skills Good interpersonal skills Competencies: Pressure resilient Tenacious Accurate Data collection, management and analysis thereof Problem analysis and problem solving Team player Committed Attention to detail Key Responsibilities of this role: Health and safety documents Health and safety training and staff compliance Health and safety appointments Health and safety meetings and communication Accidents and incidents Health and safety audits Quality assurance Quality control
Aug 07, 2019
Permanent
Introduction To develop and implement the health and safety program at Gritco in accordance with the Occupational Health and Safety act 85 of 1993. Align Gritco standards to the act and best practise adopted where necessary. To develop and implement the Food Safety program and manage the Quality Control department to ensure compliance to food safety standards, product specification and customer requirements. Specification Qualifications, Experience, Skills: Grade 12 Relevant Health and safety training (Nebosh or SAMTRAC) Relevant Food Safety training preferably FSSC 22000, PRP'S and HACCP At least 3 years' experience as a SHEQ officer Fluent in English (Read, write, speak) Computer literate in Microsoft Office Good understanding of OHS act 85 of 1993 Good planning and organisational skills Good interpersonal skills Competencies: Pressure resilient Tenacious Accurate Data collection, management and analysis thereof Problem analysis and problem solving Team player Committed Attention to detail Key Responsibilities of this role: Health and safety documents Health and safety training and staff compliance Health and safety appointments Health and safety meetings and communication Accidents and incidents Health and safety audits Quality assurance Quality control
Assupol Life
Bloemfontein, Free State, South Africa
Introduction Facilitate learning of representatives and employees of the Assupol Group. Specification 1.Implement learning intervention Prepare lesson plan and presentation for learning intervention Prepare for the learning intervention as per facilitator checklist Facilitate the learning intervention according to lesson plan 2.Assess learners Implement formative - and summative assessments Provide support to learners "Not yet competent" Provide assessment feedback to learners 3.Manage learning processes Ensure that learning intervention records are completed i.e. attendance registers, facilitation report, competency judgement report, learner registration form Review and update intervention tools 4.Design learning material Collate relevant course content Develop learning material as per set requirements Submit learning material to line manager for moderation and approval 5.TCF Treat all learners fairly when designing learning material Ensure that all learners are treated fairly when they are trained and assessed Requirements FORMAL EDUCATION Occupational Directed Education Training and Development Practitioner Qualification (ETDP) or equivalent Relevant FAIS Fit and Proper qualification e.g. B.Com TECHNICAL/LEGAL CERTIFICATION Assessor scope with INSETA will be an advantage - this means the job incumbent must have industry experience and relevant qualification e.g. Wealth Management NQF 5 Valid driver's license EXPERIENCE 2 years training and development 2 years in the insurance industry 1 year facilitation
Aug 07, 2019
Permanent
Introduction Facilitate learning of representatives and employees of the Assupol Group. Specification 1.Implement learning intervention Prepare lesson plan and presentation for learning intervention Prepare for the learning intervention as per facilitator checklist Facilitate the learning intervention according to lesson plan 2.Assess learners Implement formative - and summative assessments Provide support to learners "Not yet competent" Provide assessment feedback to learners 3.Manage learning processes Ensure that learning intervention records are completed i.e. attendance registers, facilitation report, competency judgement report, learner registration form Review and update intervention tools 4.Design learning material Collate relevant course content Develop learning material as per set requirements Submit learning material to line manager for moderation and approval 5.TCF Treat all learners fairly when designing learning material Ensure that all learners are treated fairly when they are trained and assessed Requirements FORMAL EDUCATION Occupational Directed Education Training and Development Practitioner Qualification (ETDP) or equivalent Relevant FAIS Fit and Proper qualification e.g. B.Com TECHNICAL/LEGAL CERTIFICATION Assessor scope with INSETA will be an advantage - this means the job incumbent must have industry experience and relevant qualification e.g. Wealth Management NQF 5 Valid driver's license EXPERIENCE 2 years training and development 2 years in the insurance industry 1 year facilitation
Assu[pol Life
Bloemfontein, Free State, South Africa
Introduction Purpose Statement To capture Group new business policies Specification 1. Process and administrate application Check and validate application forms for quality control Follow the capturing procedure Second validation of Declaration of Health, pay-slips and relevant medical documents must be forwarded to Underwriting department timeously Send incomplete applications back to Office Managers Process application form on system Follow up on outstanding documentation with Office Manager Liaise with New Business department on outstanding and provide feedback to Office Managers Email scanned successful application forms to New business department Capture a minimum of 60 policies per day 2. Send captured application forms to Head Office for archiving Register successful applications Send the original application form for tick off process Follow up on all outstanding requirements from tick off 3. Documentation and Filing Procedures Keep record systems up to date Requirements Formal Education Matric Technical/Legal Certification Certificate in Computer Literacy RE 5 (Advantage) Experience Atleast 1 years' experience in data capturing Insurance experience
Aug 06, 2019
Permanent
Introduction Purpose Statement To capture Group new business policies Specification 1. Process and administrate application Check and validate application forms for quality control Follow the capturing procedure Second validation of Declaration of Health, pay-slips and relevant medical documents must be forwarded to Underwriting department timeously Send incomplete applications back to Office Managers Process application form on system Follow up on outstanding documentation with Office Manager Liaise with New Business department on outstanding and provide feedback to Office Managers Email scanned successful application forms to New business department Capture a minimum of 60 policies per day 2. Send captured application forms to Head Office for archiving Register successful applications Send the original application form for tick off process Follow up on all outstanding requirements from tick off 3. Documentation and Filing Procedures Keep record systems up to date Requirements Formal Education Matric Technical/Legal Certification Certificate in Computer Literacy RE 5 (Advantage) Experience Atleast 1 years' experience in data capturing Insurance experience
Telesure Investment Holdings
Bloemfontein, Free State, South Africa
Introduction The Relationship Consultant residing in Bloemfontein will be contributing to the organisational goals by driving and growing sales from the Traditional Independent Dealer market by providing personalised telephonic relationship and sales support, resulting in an increase in market share with this segment, ultimately driving profitability growth. Specification Contribute to the achievement of organisational objectives through understanding and delivering the required individual sales targets Ensure targeted growth achievement on the assigned dealer region/portfolio Deliver efficient dealer principle and F&I interaction and relationship management through effective trigger management. (Tracking quotes to sales conversion, TAT, commission paid etc.) Achieve operational requirements and service delivery through effective time and attendance management. Connect, develop rapport, form relationships and ensure positive dealer experiences at all times. Understand the dealer's unique profile, identifying a relevant course of action based on dealer and portfolio needs and undertake an appropriate course of action ensuring dealer satisfaction. Responsible for individual actions and the delivery of high quality standards. Ensure client retention within the dealer portfolio and maintain a high standard through the effective resolution of dealer queries, and constantly seek to grow the volume of business the dealer places with Telesure. Effectively develop, maintain and manage relationships with internal and external business partners in support of growing the dealer portfolios being managed. Deliver the Telesure Service Way through personal effort and through others. Deliver on TCF principles in alignment with regulatory requirements. Travel to dealerships as well as service dealerships telephonically Maintain client base and grow. Requirements Essential competency Requirements Relating & Networking - Develop Relationships and Networks: Easily establishes good relationships with dealers and staff; Builds wide and effective networks of contacts. Delivering Results & Meeting Customer Expectations - Customer Orientation / Telesure Service Way: Focussing on customer needs and satisfaction as per the Telesure Service Way. Delivering Results & Meeting Customer Expectations - Results Focus / Driving for Results: Sets high standards for quality and quantity. Monitors and maintains quality and productivity. Consistently achieves sales goals. Works in a systematic, methodical and orderly way. Achieving Personal Work Goals & Objectives: Accepts and tackles demanding goals with enthusiasm. Works hard and puts in longer hours when it is necessary. Seeks progression to roles of increased responsibility and influence. Identifies own development needs and makes use of developmental or training opportunities. Persuading, Influencing: Gains clear agreement and commitment from others by persuading, convincing and negotiating. Makes effective use of political processes to influence and persuade others. Promote ideas on behalf of oneself or others. Makes a strong personal impact on others. Takes care to manage one's impression on others. Effectively exploring alternatives and positions to reach outcomes that gain the support and acceptance of all parties and builds collective support or agreement. Working with People: Shows respect for the views and contributions of others. Reconciles conflict. Builds team spirit. Listens, supports and cares for others. Consults others and shares information and expertise with them; Adapts to the team and fits in well. Planning & Organising: Sets clearly defined objectives. Plans activities and sales well in advance and takes account of possible changing circumstances. Manages time effectively. Identifies and organises resources needed to accomplish tasks. Monitors performance against deadlines and milestones. Desirable Competency Requirements Presenting & Communicating Information: Speaks Fluently - Fully Bilingual Express opinions, information and key points of an argument clearly. Create presentations and / or undertakes public speaking with skill and confidence. Responds quickly to the needs of the audience and to their reactions and feedback. Projects credibility. Knowledge and Experience Requirements Level of Education: Essential: Grade 12 (Standard 10) with University Entrance (NQF4) Desirable: A relevant 3 year Business related Degree / Diploma RE and FAIS Certificate (where applicable) Experience: Essential: At least 2 - 3 years sales experience, preferably in the short term dealer environment. Dealer Relationship experience a must Must reside in the Bloemfontein area Desirable: Relevant sales experience within the Financial Services Industry Previous Rep. Experience Key Account Management experience Knowledge of: Products and services the company offers Sales Planning, Forecasting, Execution and delivery Sales Negotiation and Sales Closing techniques Customer Relationship Management Value Driver Selling Financial Acumen Skills: Negotiation skills Conflict Resolution Customer Needs Analysis Communication (Verbal and Written) Computer Literacy Presentation skills Sales Skills Time Management skills Sales Reporting and Analysis skills Verbal Presentation Results driven Solution orientated Problem solving Bi-Lingual (English/Afrikaans) Note: Applicants who have not received any correspondence from us within three weeks from the closing date can consider themselves unsuccessful.
Jul 31, 2019
Permanent
Introduction The Relationship Consultant residing in Bloemfontein will be contributing to the organisational goals by driving and growing sales from the Traditional Independent Dealer market by providing personalised telephonic relationship and sales support, resulting in an increase in market share with this segment, ultimately driving profitability growth. Specification Contribute to the achievement of organisational objectives through understanding and delivering the required individual sales targets Ensure targeted growth achievement on the assigned dealer region/portfolio Deliver efficient dealer principle and F&I interaction and relationship management through effective trigger management. (Tracking quotes to sales conversion, TAT, commission paid etc.) Achieve operational requirements and service delivery through effective time and attendance management. Connect, develop rapport, form relationships and ensure positive dealer experiences at all times. Understand the dealer's unique profile, identifying a relevant course of action based on dealer and portfolio needs and undertake an appropriate course of action ensuring dealer satisfaction. Responsible for individual actions and the delivery of high quality standards. Ensure client retention within the dealer portfolio and maintain a high standard through the effective resolution of dealer queries, and constantly seek to grow the volume of business the dealer places with Telesure. Effectively develop, maintain and manage relationships with internal and external business partners in support of growing the dealer portfolios being managed. Deliver the Telesure Service Way through personal effort and through others. Deliver on TCF principles in alignment with regulatory requirements. Travel to dealerships as well as service dealerships telephonically Maintain client base and grow. Requirements Essential competency Requirements Relating & Networking - Develop Relationships and Networks: Easily establishes good relationships with dealers and staff; Builds wide and effective networks of contacts. Delivering Results & Meeting Customer Expectations - Customer Orientation / Telesure Service Way: Focussing on customer needs and satisfaction as per the Telesure Service Way. Delivering Results & Meeting Customer Expectations - Results Focus / Driving for Results: Sets high standards for quality and quantity. Monitors and maintains quality and productivity. Consistently achieves sales goals. Works in a systematic, methodical and orderly way. Achieving Personal Work Goals & Objectives: Accepts and tackles demanding goals with enthusiasm. Works hard and puts in longer hours when it is necessary. Seeks progression to roles of increased responsibility and influence. Identifies own development needs and makes use of developmental or training opportunities. Persuading, Influencing: Gains clear agreement and commitment from others by persuading, convincing and negotiating. Makes effective use of political processes to influence and persuade others. Promote ideas on behalf of oneself or others. Makes a strong personal impact on others. Takes care to manage one's impression on others. Effectively exploring alternatives and positions to reach outcomes that gain the support and acceptance of all parties and builds collective support or agreement. Working with People: Shows respect for the views and contributions of others. Reconciles conflict. Builds team spirit. Listens, supports and cares for others. Consults others and shares information and expertise with them; Adapts to the team and fits in well. Planning & Organising: Sets clearly defined objectives. Plans activities and sales well in advance and takes account of possible changing circumstances. Manages time effectively. Identifies and organises resources needed to accomplish tasks. Monitors performance against deadlines and milestones. Desirable Competency Requirements Presenting & Communicating Information: Speaks Fluently - Fully Bilingual Express opinions, information and key points of an argument clearly. Create presentations and / or undertakes public speaking with skill and confidence. Responds quickly to the needs of the audience and to their reactions and feedback. Projects credibility. Knowledge and Experience Requirements Level of Education: Essential: Grade 12 (Standard 10) with University Entrance (NQF4) Desirable: A relevant 3 year Business related Degree / Diploma RE and FAIS Certificate (where applicable) Experience: Essential: At least 2 - 3 years sales experience, preferably in the short term dealer environment. Dealer Relationship experience a must Must reside in the Bloemfontein area Desirable: Relevant sales experience within the Financial Services Industry Previous Rep. Experience Key Account Management experience Knowledge of: Products and services the company offers Sales Planning, Forecasting, Execution and delivery Sales Negotiation and Sales Closing techniques Customer Relationship Management Value Driver Selling Financial Acumen Skills: Negotiation skills Conflict Resolution Customer Needs Analysis Communication (Verbal and Written) Computer Literacy Presentation skills Sales Skills Time Management skills Sales Reporting and Analysis skills Verbal Presentation Results driven Solution orientated Problem solving Bi-Lingual (English/Afrikaans) Note: Applicants who have not received any correspondence from us within three weeks from the closing date can consider themselves unsuccessful.
Introduction Delivery of consignment in time without any risk to driver and/or company property. Specification Qualifications: Grade 12 Valid code 14 drivers' license Valid PDP (Public Driver's Permit) 3-5 years' super link driving experience Competencies: Accuracy Ability to work under pressure Excellent communication skills Time management Flexible Sober habits Key responsibilities of this role: Loading, transport and delivery of cargo Maintenance and cleanliness of company vehicles Completion and submission of proper accounts and offloading tickets Management of diesel consumption Execution of orders and delivery schedules
Jul 30, 2019
Permanent
Introduction Delivery of consignment in time without any risk to driver and/or company property. Specification Qualifications: Grade 12 Valid code 14 drivers' license Valid PDP (Public Driver's Permit) 3-5 years' super link driving experience Competencies: Accuracy Ability to work under pressure Excellent communication skills Time management Flexible Sober habits Key responsibilities of this role: Loading, transport and delivery of cargo Maintenance and cleanliness of company vehicles Completion and submission of proper accounts and offloading tickets Management of diesel consumption Execution of orders and delivery schedules
Introduction Prepare reconciliations for payments (daily and monthly) to vendors, logistical documentation for payment and ensure payments are made within credit terms. Specification Qualifications, Experience, competencies: Grade 12 Experience: At least 2 years' experience in logistical creditors. Competencies: Attention to detail Accuracy Numeracy Methodical Responsible Deadline driven Key responsibilities of this role: Financial Administration Reconciliations Data capturing Checking of purchase invoices Complete credit applications from vendors Skills: Good computer literacy in Microsoft applications, especially Excel General knowledge of Accounting Administrative skills Good written and verbal communication skills
Jul 30, 2019
Permanent
Introduction Prepare reconciliations for payments (daily and monthly) to vendors, logistical documentation for payment and ensure payments are made within credit terms. Specification Qualifications, Experience, competencies: Grade 12 Experience: At least 2 years' experience in logistical creditors. Competencies: Attention to detail Accuracy Numeracy Methodical Responsible Deadline driven Key responsibilities of this role: Financial Administration Reconciliations Data capturing Checking of purchase invoices Complete credit applications from vendors Skills: Good computer literacy in Microsoft applications, especially Excel General knowledge of Accounting Administrative skills Good written and verbal communication skills
Assupol Group
Bloemfontein, Free State, South Africa
Introduction Purpose: To supervise branch administration and operations Specification Duties & Responsibilities: 1.Supervise all client liaison and sales support in the branch offices Supervise the service delivery to internal & external clients (TCF) Manage the client service of walk in and telephonic enquiries Handle and report complaints effectively (TCF) Manage compliance and effectiveness of client service levels (TCF) Monitor the quality of all client services administration towards sales (TCF) Adherence and control of client survey (TCF) Ensure correctness of documentation Maintain and monitor client service registers 2.Supervise new business policy administration Oversee and manage the efficiency & accuracy of data capturing for the group (TCF) Oversee compliance of quality assurance on all new business processes (TCF) Oversee Tick off procedures and policies (TCF) Maintain and monitor new business and returns registers Assist Office and Sales Managers to ensure that sales targets are achieved Ensure minimum data capturing targets are met 3.Supervise claims administration Review claims to ensure that personnel have processed it accurately, promptly, and made notes AIMS (TCF) Maintain that claims procedures are adhered to (TCF) Follow procedures on record keeping and storage of claims documentation (TCF) Maintain and monitor claims registers Monitor efficiencies on decentralization claims procedures 4.Assist Office Manager with budgetary control Assist with managing of branch office expenses within budgetary constraints Plan and develop methods and procedures to lower operational expenses Assist with the purchasing, inventory stocks and supplies 5.Information Reconciliation & Reporting on Branch Office Operations Compile and submit weekly client service administration activity reports Compile weekly report on new business - received, finalized, returned and outstanding's Reporting to manager on claims progress and activities Provide weekly stats to Sales on outstanding correspondence and returned new business Report on challenges and solutions to manager Assist and manage with the stationery, inventory & supplies records Maintain up to date Supervision records 6.Management of logistics Ensure branch offices adheres to the corporate identity (dress code, branding, etc) Ensure offices are well maintained Liaise with facilities department for any maintenance related issues •Assist Office manager in updating the offices asset registers and complying with the Facilities policies and requirements 7.Responsible for compliance and TCF •Adhere to company policies and procedures, code of conduct in accordance with FSCA and regulatory requirements •Coach staff on relevant legislation and industry principles •Assist with the staff accreditations compliance •Coach staff on relevant business rules, policies, procedure •Keep compliance records up to date 8.Comply with FAIS requirements •Supervise employee representative when rendering services under supervision •Submit supervision evidence to HR/ TD on a monthly basis •Mentor and train staff to ensure that they have a proper understanding of products and procedures •Observe interactions between employee and clients 9.Supervision of staff •Assist with the audit and control of attendance registers, client survey, pulse reports, activities, staff leave and any other requirement •Monitor and review staff performance monthly and bi-yearly(TCF) •Assist with the management of branch operations effectively and liaise with the relevant departments •Assist with the training, development and on-going coaching of staff •Comply with disciplinary and grievance procedures •General supervision of branches including branch visits to ensure that the branches' administration runs effectively and efficiently. 10.Supervision of the integration process •Compliance of cross integration of policies and procedures amongst branch office staff 11.General •Management of updating IT programs •Conduct regular meetings with staff at various branches & provide minutes thereof •Monitor business retention •Safe keeping of company property and records •Keeping the store room neat and tidy •Visiting designated branch offices regularly Requirements Formal Education • Matric • Relevant Qualification ( recognised by the FSCA) Technical/Legal Certification • Regulatory Examination Level 5: Representatives • Regulatory Examination Level 1: Key Individuals (Advantage) • Class of Business (Long Term Insurance and Investments, Pension Fund Benefits) Experience •3 years' experience in the Insurance Industry •1 years' experience in Supervisory Role •Experience in categories A, B1, B2, B2A, B1A, C and retail pension benefit • CPD Skills •Computer skills (Advanced MS office) •Excellent Communication skills •Leadership •Problem solving •Interpersonal skills •Analytical skills •Literacy
Jul 26, 2019
Permanent
Introduction Purpose: To supervise branch administration and operations Specification Duties & Responsibilities: 1.Supervise all client liaison and sales support in the branch offices Supervise the service delivery to internal & external clients (TCF) Manage the client service of walk in and telephonic enquiries Handle and report complaints effectively (TCF) Manage compliance and effectiveness of client service levels (TCF) Monitor the quality of all client services administration towards sales (TCF) Adherence and control of client survey (TCF) Ensure correctness of documentation Maintain and monitor client service registers 2.Supervise new business policy administration Oversee and manage the efficiency & accuracy of data capturing for the group (TCF) Oversee compliance of quality assurance on all new business processes (TCF) Oversee Tick off procedures and policies (TCF) Maintain and monitor new business and returns registers Assist Office and Sales Managers to ensure that sales targets are achieved Ensure minimum data capturing targets are met 3.Supervise claims administration Review claims to ensure that personnel have processed it accurately, promptly, and made notes AIMS (TCF) Maintain that claims procedures are adhered to (TCF) Follow procedures on record keeping and storage of claims documentation (TCF) Maintain and monitor claims registers Monitor efficiencies on decentralization claims procedures 4.Assist Office Manager with budgetary control Assist with managing of branch office expenses within budgetary constraints Plan and develop methods and procedures to lower operational expenses Assist with the purchasing, inventory stocks and supplies 5.Information Reconciliation & Reporting on Branch Office Operations Compile and submit weekly client service administration activity reports Compile weekly report on new business - received, finalized, returned and outstanding's Reporting to manager on claims progress and activities Provide weekly stats to Sales on outstanding correspondence and returned new business Report on challenges and solutions to manager Assist and manage with the stationery, inventory & supplies records Maintain up to date Supervision records 6.Management of logistics Ensure branch offices adheres to the corporate identity (dress code, branding, etc) Ensure offices are well maintained Liaise with facilities department for any maintenance related issues •Assist Office manager in updating the offices asset registers and complying with the Facilities policies and requirements 7.Responsible for compliance and TCF •Adhere to company policies and procedures, code of conduct in accordance with FSCA and regulatory requirements •Coach staff on relevant legislation and industry principles •Assist with the staff accreditations compliance •Coach staff on relevant business rules, policies, procedure •Keep compliance records up to date 8.Comply with FAIS requirements •Supervise employee representative when rendering services under supervision •Submit supervision evidence to HR/ TD on a monthly basis •Mentor and train staff to ensure that they have a proper understanding of products and procedures •Observe interactions between employee and clients 9.Supervision of staff •Assist with the audit and control of attendance registers, client survey, pulse reports, activities, staff leave and any other requirement •Monitor and review staff performance monthly and bi-yearly(TCF) •Assist with the management of branch operations effectively and liaise with the relevant departments •Assist with the training, development and on-going coaching of staff •Comply with disciplinary and grievance procedures •General supervision of branches including branch visits to ensure that the branches' administration runs effectively and efficiently. 10.Supervision of the integration process •Compliance of cross integration of policies and procedures amongst branch office staff 11.General •Management of updating IT programs •Conduct regular meetings with staff at various branches & provide minutes thereof •Monitor business retention •Safe keeping of company property and records •Keeping the store room neat and tidy •Visiting designated branch offices regularly Requirements Formal Education • Matric • Relevant Qualification ( recognised by the FSCA) Technical/Legal Certification • Regulatory Examination Level 5: Representatives • Regulatory Examination Level 1: Key Individuals (Advantage) • Class of Business (Long Term Insurance and Investments, Pension Fund Benefits) Experience •3 years' experience in the Insurance Industry •1 years' experience in Supervisory Role •Experience in categories A, B1, B2, B2A, B1A, C and retail pension benefit • CPD Skills •Computer skills (Advanced MS office) •Excellent Communication skills •Leadership •Problem solving •Interpersonal skills •Analytical skills •Literacy
Barloworld Logistics
Sasolburg, Free State, South Africa
Introduction The main purpose of the job is carry out diagnostics, service and repairs to commercial vehicles which includes: truck tractors, trailers, semi-trailers and lifting equipment. This may include but is not limited to: auxiliary equipment, suspensions, combinations, intermediate electrical and air braking systems, hydraulics and pneumatics within OEM requirements and specifications. Specification 1. Carry out a defect inspection and report on a truck tractor, trailer, semi-trailer, tanker and lifting equipment (incl. braking systems, suspensions, structural components, electrical systems, hydraulics, auxiliary equipment and pneumatics). 2. Carry out the services as per OEM requirements. 3. To complete/oversee the repairs of any defects found. 4. Complete complaint, cause and correction on job cards for sign off (individual and supervisor/foreman). 5. Complete all relevant administrative requirements, including, but not limited to service sheets, stores requisitions, technical data sheets etc. 6. Work according to OE standard repair times. 7. Use and understand diagnostic equipment. 8. Choose alternative ways of carrying out tasks (innovation). 9. Operate electrical and mechanical equipment pertaining to the job, i.e. power tools. 10. Ensure integrity of all related tools of the trade. 11. Carry out welding, grinding and assembling. 12. Work according to occupational health and safety requirements. 13. Supervision of employees, where applicable (incl. general worker, artisan assistant, semi-skilled worker and apprentice). 14. Co-ordination and collaboration of employees working on the same vehicle. 15. Helping where needed and carrying out any reasonable requests Requirements Matric/ Grade 12 with Mathematics and English Trade tested diesel mechanic Certificate of fitness (COF) 3 - 5 years of experience in a heavy duty transport / commercial vehicle workshop Willingness to adhere to company stand by and overtime requirements In-depth knowledge of diagnostic equipment Intermediate knowledge of airbrakes Intermediate electrical knowledge Intermediate knowledge of axles and suspensions Advanced knowledge of engines, transmissions and drive lines Understanding of technical data specifications Communicate efficiently in English Taking instructions in English Technical aptitude and ability
Jul 23, 2019
Permanent
Introduction The main purpose of the job is carry out diagnostics, service and repairs to commercial vehicles which includes: truck tractors, trailers, semi-trailers and lifting equipment. This may include but is not limited to: auxiliary equipment, suspensions, combinations, intermediate electrical and air braking systems, hydraulics and pneumatics within OEM requirements and specifications. Specification 1. Carry out a defect inspection and report on a truck tractor, trailer, semi-trailer, tanker and lifting equipment (incl. braking systems, suspensions, structural components, electrical systems, hydraulics, auxiliary equipment and pneumatics). 2. Carry out the services as per OEM requirements. 3. To complete/oversee the repairs of any defects found. 4. Complete complaint, cause and correction on job cards for sign off (individual and supervisor/foreman). 5. Complete all relevant administrative requirements, including, but not limited to service sheets, stores requisitions, technical data sheets etc. 6. Work according to OE standard repair times. 7. Use and understand diagnostic equipment. 8. Choose alternative ways of carrying out tasks (innovation). 9. Operate electrical and mechanical equipment pertaining to the job, i.e. power tools. 10. Ensure integrity of all related tools of the trade. 11. Carry out welding, grinding and assembling. 12. Work according to occupational health and safety requirements. 13. Supervision of employees, where applicable (incl. general worker, artisan assistant, semi-skilled worker and apprentice). 14. Co-ordination and collaboration of employees working on the same vehicle. 15. Helping where needed and carrying out any reasonable requests Requirements Matric/ Grade 12 with Mathematics and English Trade tested diesel mechanic Certificate of fitness (COF) 3 - 5 years of experience in a heavy duty transport / commercial vehicle workshop Willingness to adhere to company stand by and overtime requirements In-depth knowledge of diagnostic equipment Intermediate knowledge of airbrakes Intermediate electrical knowledge Intermediate knowledge of axles and suspensions Advanced knowledge of engines, transmissions and drive lines Understanding of technical data specifications Communicate efficiently in English Taking instructions in English Technical aptitude and ability
Assupol Group
Bloemfontein, Free State, South Africa
Introduction Purpose Statement To professionally manage, assist and support the Regional Manager with confidential and effective administration. Specification 1.Assist manager with administrative functions Organize manager's meetings Manage manager's diary Organize travelling and accommodation arrangements Handle manager's claim requests Assist with rationalization Assist with all budgetary expenditure payment requests Handle all sponsorship requests (internal and external) Liaise with staff and clients 2.Administrate correspondence and documentation Type and draft documentation e.g. reports and presentations Manage all correspondence for manager and sales team Assist with drafting and placing of advertisements for sales force Manage all brokers and reps bridging, advances and cancellation applications Photocopy documents Manage all incoming and outgoing phone calls 3.Administrate systems and equipment Keep filing system up to date Keep electronic backup system up to date Keep follow-up system related to deadlines, documentation, and feedback up to date Keep office and computer equipment inventory up to date 4.Assist with external projects and public relations matters Organize and manage all social events and team buildings Order promotional items for projects etc. in region Manage and control all commission deductions of sales force Assist head office with all human resource related issues of sales force and staff - on request Handle enquiries and communication with external organizations Ensure payment of all service providers Manage and prepare documentation for projects Attend ad hoc meetings - on request Manage and control all vehicles reports for region Assist with managing all external franchises Requirements Formal Education Matric Diploma in Office Administration or Secretarial Technical/Legal Certification RE 5 (as an advantage) Experience 2 Years' experience as a Personal Assistant Must be well spoken, have excellent administration skills Advanced excel, word and power point
Jul 17, 2019
Permanent
Introduction Purpose Statement To professionally manage, assist and support the Regional Manager with confidential and effective administration. Specification 1.Assist manager with administrative functions Organize manager's meetings Manage manager's diary Organize travelling and accommodation arrangements Handle manager's claim requests Assist with rationalization Assist with all budgetary expenditure payment requests Handle all sponsorship requests (internal and external) Liaise with staff and clients 2.Administrate correspondence and documentation Type and draft documentation e.g. reports and presentations Manage all correspondence for manager and sales team Assist with drafting and placing of advertisements for sales force Manage all brokers and reps bridging, advances and cancellation applications Photocopy documents Manage all incoming and outgoing phone calls 3.Administrate systems and equipment Keep filing system up to date Keep electronic backup system up to date Keep follow-up system related to deadlines, documentation, and feedback up to date Keep office and computer equipment inventory up to date 4.Assist with external projects and public relations matters Organize and manage all social events and team buildings Order promotional items for projects etc. in region Manage and control all commission deductions of sales force Assist head office with all human resource related issues of sales force and staff - on request Handle enquiries and communication with external organizations Ensure payment of all service providers Manage and prepare documentation for projects Attend ad hoc meetings - on request Manage and control all vehicles reports for region Assist with managing all external franchises Requirements Formal Education Matric Diploma in Office Administration or Secretarial Technical/Legal Certification RE 5 (as an advantage) Experience 2 Years' experience as a Personal Assistant Must be well spoken, have excellent administration skills Advanced excel, word and power point
Introduction To develop and implement the health and safety program at Gritco in accordance with the Occupational Health and Safety act 85 of 1993. Align Gritco standards to the act and best practise adopted where necessary. To develop and implement the Food Safety program and manage the Quality Control department to ensure compliance to food safety standards, product specification and customer requirements. Specification Qualifications, Experience, Skills: Grade 12 Relevant Health and safety training (Nebosh or SAMTRAC) Relevant Food Safety training preferably FSSC 22000, PRP'S and HACCP At least 3 years' experience as a SHEQ officer Fluent in English (Read, write, speak) Computer literate in Microsoft Office Good understanding of OHS act 85 of 1993 Good planning and organisational skills Good interpersonal skills Competencies: Pressure resilient Tenacious Accurate Data collection, management and analysis thereof Problem analysis and problem solving Team player Committed Attention to detail Key Responsibilities of this role: Health and safety documents Health and safety training and staff compliance Health and safety appointments Health and safety meetings and communication Accidents and incidents Health and safety audits Quality assurance Quality control
Jul 08, 2019
Permanent
Introduction To develop and implement the health and safety program at Gritco in accordance with the Occupational Health and Safety act 85 of 1993. Align Gritco standards to the act and best practise adopted where necessary. To develop and implement the Food Safety program and manage the Quality Control department to ensure compliance to food safety standards, product specification and customer requirements. Specification Qualifications, Experience, Skills: Grade 12 Relevant Health and safety training (Nebosh or SAMTRAC) Relevant Food Safety training preferably FSSC 22000, PRP'S and HACCP At least 3 years' experience as a SHEQ officer Fluent in English (Read, write, speak) Computer literate in Microsoft Office Good understanding of OHS act 85 of 1993 Good planning and organisational skills Good interpersonal skills Competencies: Pressure resilient Tenacious Accurate Data collection, management and analysis thereof Problem analysis and problem solving Team player Committed Attention to detail Key Responsibilities of this role: Health and safety documents Health and safety training and staff compliance Health and safety appointments Health and safety meetings and communication Accidents and incidents Health and safety audits Quality assurance Quality control
Assupol Group
Bloemfontein, Free State, South Africa
Introduction Purpose Statement To recruit, maintain and develop brokers and achieve set targets Specification Education Matric Diploma/Degree/Long Term Insurance qualification (a qualification that is recognised by the FSCA) Technical/Legal Certification Regulatory Examination Level 1: Representatives Regulatory Examination Level 1: Key Individual (Advantage) Experience 2 years Project Management 2 years experience in the Long Term Insurance industry Atleast 1 years advice and intermediary experience in category A,B,C and retail benefits 1 year's management experience in the insurance industry
Jul 05, 2019
Permanent
Introduction Purpose Statement To recruit, maintain and develop brokers and achieve set targets Specification Education Matric Diploma/Degree/Long Term Insurance qualification (a qualification that is recognised by the FSCA) Technical/Legal Certification Regulatory Examination Level 1: Representatives Regulatory Examination Level 1: Key Individual (Advantage) Experience 2 years Project Management 2 years experience in the Long Term Insurance industry Atleast 1 years advice and intermediary experience in category A,B,C and retail benefits 1 year's management experience in the insurance industry
Introduction The successful candidate will be responsible for the marketing of livestock and building of good relationships with clients. The candidate will also be responsible for procurement of auctions, out-of-hand-transactions, assisting their fellow colleagues at auctions, as well as various matters. The successful candidate will report directly to the Manager: BKB Louwid, East. Specification Requirements: Grade 12 with 3 years marketing experience or relevant degree/diploma are recommended Ability to work independently combined with excellent interpersonal skills Strong sales, negotiation and communication skills Goal orientated Strong computer skills Must be fully bilingual (Afrikaans & English); must be fully conversant in Afrikaans and English Valid driver's license Competencies: Independence Interpersonal skills Persuasion Problem-solving skills Organisational and time management skills Flexibility Key Responsibilities: Procurement of livestock for auctions through effective and innovative services Sales of livestock Ensure constant growth in market share, revenue and profitability Procurement, marketing and handling of auctions Classing of livestock Responsible for effective and efficient logistics and administrative processes Gathering of producer information to facilitate effective planning of marketing Provide excellent customer services
Jul 05, 2019
Permanent
Introduction The successful candidate will be responsible for the marketing of livestock and building of good relationships with clients. The candidate will also be responsible for procurement of auctions, out-of-hand-transactions, assisting their fellow colleagues at auctions, as well as various matters. The successful candidate will report directly to the Manager: BKB Louwid, East. Specification Requirements: Grade 12 with 3 years marketing experience or relevant degree/diploma are recommended Ability to work independently combined with excellent interpersonal skills Strong sales, negotiation and communication skills Goal orientated Strong computer skills Must be fully bilingual (Afrikaans & English); must be fully conversant in Afrikaans and English Valid driver's license Competencies: Independence Interpersonal skills Persuasion Problem-solving skills Organisational and time management skills Flexibility Key Responsibilities: Procurement of livestock for auctions through effective and innovative services Sales of livestock Ensure constant growth in market share, revenue and profitability Procurement, marketing and handling of auctions Classing of livestock Responsible for effective and efficient logistics and administrative processes Gathering of producer information to facilitate effective planning of marketing Provide excellent customer services
Introduction Suidwes is a leading agricultural company with its Central Office situated in Leeudoringstad, North West Province. We have been supplying agricultural products and services for more than 110 years to customers in the North West, Free State, Mpumalanga, Gauteng, and Western Cape provinces. Specification Loading and unloading of grain. Working with machines, e.g. a "Stacker" and "Hopper". Ensuring the tidiness of the terrain. Ensuring that the sails of the bunker are secured. Requirements Grade 12 •Previous experience will be advantageous
Jul 02, 2019
Permanent
Introduction Suidwes is a leading agricultural company with its Central Office situated in Leeudoringstad, North West Province. We have been supplying agricultural products and services for more than 110 years to customers in the North West, Free State, Mpumalanga, Gauteng, and Western Cape provinces. Specification Loading and unloading of grain. Working with machines, e.g. a "Stacker" and "Hopper". Ensuring the tidiness of the terrain. Ensuring that the sails of the bunker are secured. Requirements Grade 12 •Previous experience will be advantageous
Wurth South Africa
Bloemfontein, Free State, South Africa
Introduction The Würth Group is the world market leader in assembly and fastening materials and it currently consists of over 400 companies in more than 80 countries. The candidate will be working in the Free State area and must reside in Bloemfontein. Join us and work in an exciting and challenging environment where we expect and reward performance. We offer a competitive salary with a company car, fuel, medical aid, pension fund as well as a communication allowance. Specification Target Achievement Ensure that the current customers are serviced according to predetermined schedules Update Customer Information according to Company requirements Sales Reports Territory Development through networking and cold calls Payment collections and credit control Requirements Must reside within the area Minimum of 2 years sales experience in a relevant industry Matric or equivalent Legal and valid driver's license with no endorsements South African Citizen No Criminal Record or charges Clean Credit History
Jul 02, 2019
Full Time
Introduction The Würth Group is the world market leader in assembly and fastening materials and it currently consists of over 400 companies in more than 80 countries. The candidate will be working in the Free State area and must reside in Bloemfontein. Join us and work in an exciting and challenging environment where we expect and reward performance. We offer a competitive salary with a company car, fuel, medical aid, pension fund as well as a communication allowance. Specification Target Achievement Ensure that the current customers are serviced according to predetermined schedules Update Customer Information according to Company requirements Sales Reports Territory Development through networking and cold calls Payment collections and credit control Requirements Must reside within the area Minimum of 2 years sales experience in a relevant industry Matric or equivalent Legal and valid driver's license with no endorsements South African Citizen No Criminal Record or charges Clean Credit History
Telesure Investment Holdings
Bloemfontein, Free State, South Africa
Introduction The Relationship Consultant residing in Bloemfontein will be contributing to the organisational goals by driving and growing sales from the Traditional Independent Dealer market by providing personalised telephonic relationship and sales support, resulting in an increase in market share with this segment, ultimately driving profitability growth. Specification Contribute to the achievement of organisational objectives through understanding and delivering the required individual sales targets Ensure targeted growth achievement on the assigned dealer region/portfolio Deliver efficient dealer principle and F&I interaction and relationship management through effective trigger management. (Tracking quotes to sales conversion, TAT, commission paid etc.) Achieve operational requirements and service delivery through effective time and attendance management. Connect, develop rapport, form relationships and ensure positive dealer experiences at all times. Understand the dealer's unique profile, identifying a relevant course of action based on dealer and portfolio needs and undertake an appropriate course of action ensuring dealer satisfaction. Responsible for individual actions and the delivery of high quality standards. Ensure client retention within the dealer portfolio and maintain a high standard through the effective resolution of dealer queries, and constantly seek to grow the volume of business the dealer places with Telesure. Effectively develop, maintain and manage relationships with internal and external business partners in support of growing the dealer portfolios being managed. Deliver the Telesure Service Way through personal effort and through others. Deliver on TCF principles in alignment with regulatory requirements. Travel to dealerships as well as service dealerships telephonically Maintain client base and grow. Requirements Essential competency Requirements Relating & Networking - Develop Relationships and Networks: Easily establishes good relationships with dealers and staff; Builds wide and effective networks of contacts. Delivering Results & Meeting Customer Expectations - Customer Orientation / Telesure Service Way: Focussing on customer needs and satisfaction as per the Telesure Service Way. Delivering Results & Meeting Customer Expectations - Results Focus / Driving for Results: Sets high standards for quality and quantity. Monitors and maintains quality and productivity. Consistently achieves sales goals. Works in a systematic, methodical and orderly way. Achieving Personal Work Goals & Objectives: Accepts and tackles demanding goals with enthusiasm. Works hard and puts in longer hours when it is necessary. Seeks progression to roles of increased responsibility and influence. Identifies own development needs and makes use of developmental or training opportunities. Persuading, Influencing: Gains clear agreement and commitment from others by persuading, convincing and negotiating. Makes effective use of political processes to influence and persuade others. Promote ideas on behalf of oneself or others. Makes a strong personal impact on others. Takes care to manage one's impression on others. Effectively exploring alternatives and positions to reach outcomes that gain the support and acceptance of all parties and builds collective support or agreement. Working with People: Shows respect for the views and contributions of others. Reconciles conflict. Builds team spirit. Listens, supports and cares for others. Consults others and shares information and expertise with them; Adapts to the team and fits in well. Planning & Organising: Sets clearly defined objectives. Plans activities and sales well in advance and takes account of possible changing circumstances. Manages time effectively. Identifies and organises resources needed to accomplish tasks. Monitors performance against deadlines and milestones. Desirable Competency Requirements Presenting & Communicating Information: Speaks Fluently - Fully Bilingual Express opinions, information and key points of an argument clearly. Create presentations and / or undertakes public speaking with skill and confidence. Responds quickly to the needs of the audience and to their reactions and feedback. Projects credibility. Knowledge and Experience Requirements Level of Education: Essential: Grade 12 (Standard 10) with University Entrance (NQF4) Desirable: A relevant 3 year Business related Degree / Diploma RE and FAIS Certificate (where applicable) Experience: Essential: At least 2 - 3 years sales experience, preferably in the short term dealer environment. Dealer Relationship experience a must Must reside in the Bloemfontein area Desirable: Relevant sales experience within the Financial Services Industry Previous Rep. Experience Key Account Management experience Knowledge of: Products and services the company offers Sales Planning, Forecasting, Execution and delivery Sales Negotiation and Sales Closing techniques Customer Relationship Management Value Driver Selling Financial Acumen Skills: Negotiation skills Conflict Resolution Customer Needs Analysis Communication (Verbal and Written) Computer Literacy Presentation skills Sales Skills Time Management skills Sales Reporting and Analysis skills Verbal Presentation Results driven Solution orientated Problem solving Bi-Lingual (English/Afrikaans) Note: Applicants who have not received any correspondence from us within three weeks from the closing date can consider themselves unsuccessful.
Jul 01, 2019
Permanent
Introduction The Relationship Consultant residing in Bloemfontein will be contributing to the organisational goals by driving and growing sales from the Traditional Independent Dealer market by providing personalised telephonic relationship and sales support, resulting in an increase in market share with this segment, ultimately driving profitability growth. Specification Contribute to the achievement of organisational objectives through understanding and delivering the required individual sales targets Ensure targeted growth achievement on the assigned dealer region/portfolio Deliver efficient dealer principle and F&I interaction and relationship management through effective trigger management. (Tracking quotes to sales conversion, TAT, commission paid etc.) Achieve operational requirements and service delivery through effective time and attendance management. Connect, develop rapport, form relationships and ensure positive dealer experiences at all times. Understand the dealer's unique profile, identifying a relevant course of action based on dealer and portfolio needs and undertake an appropriate course of action ensuring dealer satisfaction. Responsible for individual actions and the delivery of high quality standards. Ensure client retention within the dealer portfolio and maintain a high standard through the effective resolution of dealer queries, and constantly seek to grow the volume of business the dealer places with Telesure. Effectively develop, maintain and manage relationships with internal and external business partners in support of growing the dealer portfolios being managed. Deliver the Telesure Service Way through personal effort and through others. Deliver on TCF principles in alignment with regulatory requirements. Travel to dealerships as well as service dealerships telephonically Maintain client base and grow. Requirements Essential competency Requirements Relating & Networking - Develop Relationships and Networks: Easily establishes good relationships with dealers and staff; Builds wide and effective networks of contacts. Delivering Results & Meeting Customer Expectations - Customer Orientation / Telesure Service Way: Focussing on customer needs and satisfaction as per the Telesure Service Way. Delivering Results & Meeting Customer Expectations - Results Focus / Driving for Results: Sets high standards for quality and quantity. Monitors and maintains quality and productivity. Consistently achieves sales goals. Works in a systematic, methodical and orderly way. Achieving Personal Work Goals & Objectives: Accepts and tackles demanding goals with enthusiasm. Works hard and puts in longer hours when it is necessary. Seeks progression to roles of increased responsibility and influence. Identifies own development needs and makes use of developmental or training opportunities. Persuading, Influencing: Gains clear agreement and commitment from others by persuading, convincing and negotiating. Makes effective use of political processes to influence and persuade others. Promote ideas on behalf of oneself or others. Makes a strong personal impact on others. Takes care to manage one's impression on others. Effectively exploring alternatives and positions to reach outcomes that gain the support and acceptance of all parties and builds collective support or agreement. Working with People: Shows respect for the views and contributions of others. Reconciles conflict. Builds team spirit. Listens, supports and cares for others. Consults others and shares information and expertise with them; Adapts to the team and fits in well. Planning & Organising: Sets clearly defined objectives. Plans activities and sales well in advance and takes account of possible changing circumstances. Manages time effectively. Identifies and organises resources needed to accomplish tasks. Monitors performance against deadlines and milestones. Desirable Competency Requirements Presenting & Communicating Information: Speaks Fluently - Fully Bilingual Express opinions, information and key points of an argument clearly. Create presentations and / or undertakes public speaking with skill and confidence. Responds quickly to the needs of the audience and to their reactions and feedback. Projects credibility. Knowledge and Experience Requirements Level of Education: Essential: Grade 12 (Standard 10) with University Entrance (NQF4) Desirable: A relevant 3 year Business related Degree / Diploma RE and FAIS Certificate (where applicable) Experience: Essential: At least 2 - 3 years sales experience, preferably in the short term dealer environment. Dealer Relationship experience a must Must reside in the Bloemfontein area Desirable: Relevant sales experience within the Financial Services Industry Previous Rep. Experience Key Account Management experience Knowledge of: Products and services the company offers Sales Planning, Forecasting, Execution and delivery Sales Negotiation and Sales Closing techniques Customer Relationship Management Value Driver Selling Financial Acumen Skills: Negotiation skills Conflict Resolution Customer Needs Analysis Communication (Verbal and Written) Computer Literacy Presentation skills Sales Skills Time Management skills Sales Reporting and Analysis skills Verbal Presentation Results driven Solution orientated Problem solving Bi-Lingual (English/Afrikaans) Note: Applicants who have not received any correspondence from us within three weeks from the closing date can consider themselves unsuccessful.
SupplyChain Manager Harrismith Reportingto the Factory Manager, the successful incumbent will be responsible for SupplyChain Management, which includes managing Production Supply Planning &Procurement, Warehouse management of Raw and Packaging materials as well asDispatch of finished goods. This meansensuring all operations in factory has a correct flow of transactions on SAPsystem; and that documents are managed and controlled in a timeous manner atall times. Key Responsibilities for the role will include and notbe limited to: Manage, guide and develop the factory supplychain teams to ensure detailed Production Scheduling is consistentlydelivering achievable plans for both manufacturing and filling/packagingoperations within given Master Production Schedule, whilst minimizingproduction costs. MaterialManagement Planning (Inbound Material Management) makes raw & packagingmaterial available on time and quality at best overall costs for seamlessmanufacturing To work with the DivisionalSupply Chain teams to develop initiatives to improve overall supply chainperformance and meet changing requirements as well as ensuring the effectivelink between Head Office and factory teams. Contribute as a member ofthe Factory Management Team to the achievement of the business targets and keyKPI’s. Prepare and Manage AnnualFixed cost budget, Capex budget and Long term planning budget for departmentand ensure targets are achieved. Ensure the generation ofreliable budgets for Factory Supply Chain and that regular cost review processis taking place. Ensure compliance withNQMS, OHS Act, ISO and Food Safety procedures and all audit reports. Provide effectivemotivation, leadership and communication to staff in supply chain department. Implement and managePerformance and Development Plans for direct reports. Ensure relevant andeffective Business and unit information communicated to staff and keystakeholders. Key Requirements: A Diploma/Degree in SupplyChain Management, Logistics and Finance or equivalent qualification. Practical experience of 5years and above in management Supply Chain Department in a manufacturingenvironment. Excellent planning,organising, problem solving and decision making skills. Strong leadership with peoplemanagement and development skills. Excellent negotiation andinfluencing skills. Proficient in MS Office, withstrong SAP skills and/or ERP System(s). Must have soundcommercial skills coupled with strong sense of customer services. Good strategic thinker;and able to operate decisively under pressure. While Nestlé understands and accepts thatstaff members often need to join another division in order to pursue theircareer aspirations, you will need to notify your direct Manager in writingshould wish to apply for this position. If youare interested, please apply via our intranet ( Nest ) andattach updated copy of your CV, latest payslip, copy of your qualifications andcopy of your ID. Contact: Noxolo Nkosi forfurther assistance Tel. no:011-514-6000 Closing Date: 21 July 2019 All applications MUST quote the reference number stated above.
Jun 28, 2019
Full Time
SupplyChain Manager Harrismith Reportingto the Factory Manager, the successful incumbent will be responsible for SupplyChain Management, which includes managing Production Supply Planning &Procurement, Warehouse management of Raw and Packaging materials as well asDispatch of finished goods. This meansensuring all operations in factory has a correct flow of transactions on SAPsystem; and that documents are managed and controlled in a timeous manner atall times. Key Responsibilities for the role will include and notbe limited to: Manage, guide and develop the factory supplychain teams to ensure detailed Production Scheduling is consistentlydelivering achievable plans for both manufacturing and filling/packagingoperations within given Master Production Schedule, whilst minimizingproduction costs. MaterialManagement Planning (Inbound Material Management) makes raw & packagingmaterial available on time and quality at best overall costs for seamlessmanufacturing To work with the DivisionalSupply Chain teams to develop initiatives to improve overall supply chainperformance and meet changing requirements as well as ensuring the effectivelink between Head Office and factory teams. Contribute as a member ofthe Factory Management Team to the achievement of the business targets and keyKPI’s. Prepare and Manage AnnualFixed cost budget, Capex budget and Long term planning budget for departmentand ensure targets are achieved. Ensure the generation ofreliable budgets for Factory Supply Chain and that regular cost review processis taking place. Ensure compliance withNQMS, OHS Act, ISO and Food Safety procedures and all audit reports. Provide effectivemotivation, leadership and communication to staff in supply chain department. Implement and managePerformance and Development Plans for direct reports. Ensure relevant andeffective Business and unit information communicated to staff and keystakeholders. Key Requirements: A Diploma/Degree in SupplyChain Management, Logistics and Finance or equivalent qualification. Practical experience of 5years and above in management Supply Chain Department in a manufacturingenvironment. Excellent planning,organising, problem solving and decision making skills. Strong leadership with peoplemanagement and development skills. Excellent negotiation andinfluencing skills. Proficient in MS Office, withstrong SAP skills and/or ERP System(s). Must have soundcommercial skills coupled with strong sense of customer services. Good strategic thinker;and able to operate decisively under pressure. While Nestlé understands and accepts thatstaff members often need to join another division in order to pursue theircareer aspirations, you will need to notify your direct Manager in writingshould wish to apply for this position. If youare interested, please apply via our intranet ( Nest ) andattach updated copy of your CV, latest payslip, copy of your qualifications andcopy of your ID. Contact: Noxolo Nkosi forfurther assistance Tel. no:011-514-6000 Closing Date: 21 July 2019 All applications MUST quote the reference number stated above.
OVK
Meloding Ventersburg, Free State, South Africa
Introduction OVK is a wealth creating agricultural group with its head office in Ladybrand. Applications are awaited for the position of Assistant Branch Manager to join our team in Ventersburg. Specification Responsibilities: Marketing and providing excellent customer service Management of cash handling Control over stock Management of the care of shelves General administration duties Requirements Minimum Requirements: Grade 12 (an agricultural qualification will be an advantage) 2 - 3 years experience in an agricultural environment Valid drivers license Skills: Sound communication and language skills in Afrikaans and English; Natural ability to successfully function in a competitive agricultural environment Computer literate (MS Office); Good numerical ability Good organisational skills Ability to positively influence staff and take disciplinary action in accordance with the Labour Relations Act Good time management skills Strong leadership skills
Jun 27, 2019
Permanent
Introduction OVK is a wealth creating agricultural group with its head office in Ladybrand. Applications are awaited for the position of Assistant Branch Manager to join our team in Ventersburg. Specification Responsibilities: Marketing and providing excellent customer service Management of cash handling Control over stock Management of the care of shelves General administration duties Requirements Minimum Requirements: Grade 12 (an agricultural qualification will be an advantage) 2 - 3 years experience in an agricultural environment Valid drivers license Skills: Sound communication and language skills in Afrikaans and English; Natural ability to successfully function in a competitive agricultural environment Computer literate (MS Office); Good numerical ability Good organisational skills Ability to positively influence staff and take disciplinary action in accordance with the Labour Relations Act Good time management skills Strong leadership skills
Oos Vrystaat Kaap Bedryf Beperk
Ladybrand, Free State, South Africa
Introduction OVK is a wealth creating agricultural group with its head office in Ladybrand. Applications are awaited for the position of Branch Assistant to join our team in Ladybrand. Specification Responsibilities: Marketing and providing excellent customer service Handling of cash Control over stock Management of the shelves Handling of administration Requirements Minimum Requirements: Grade 12 Sound communication and language skills in Afrikaans and English; 1 - 2 years experience in a trade branch a recommendation 2 years experience in customer service and marketing an advantage Skills: Computer literate (MS Office); Good numerical ability Good organisational skills Good sales skills
Jun 27, 2019
Permanent
Introduction OVK is a wealth creating agricultural group with its head office in Ladybrand. Applications are awaited for the position of Branch Assistant to join our team in Ladybrand. Specification Responsibilities: Marketing and providing excellent customer service Handling of cash Control over stock Management of the shelves Handling of administration Requirements Minimum Requirements: Grade 12 Sound communication and language skills in Afrikaans and English; 1 - 2 years experience in a trade branch a recommendation 2 years experience in customer service and marketing an advantage Skills: Computer literate (MS Office); Good numerical ability Good organisational skills Good sales skills
Oos Vrystaat Kaap Bedryf Beperk
Ladybrand, Free State, South Africa
Introduction OVK is a wealth creating agricultural group with its head office in Ladybrand. Applications are awaited for the position of Insurance Advisor (short term insurance personal and commercial lines) to join our team in Burgersdorp in the vicinity of Aliwal North. Specification Responsibilities: Sourcing of new business Retain current business Fulfil managerial functions Requirements Requirements: Grade 12 with maths and/or accounting FAIS Accreditation (NQF5 plus RE completed) At least two years' experience in short term insurance within an agricultural and commercial environment Previous experience in a managerial role Valid drivers license Skills: Sound communication and language skills in Afrikaans and English; Computer literate (MS Office); Excellent sales and marketing skills Exceptional interpersonal skills
Jun 26, 2019
Permanent
Introduction OVK is a wealth creating agricultural group with its head office in Ladybrand. Applications are awaited for the position of Insurance Advisor (short term insurance personal and commercial lines) to join our team in Burgersdorp in the vicinity of Aliwal North. Specification Responsibilities: Sourcing of new business Retain current business Fulfil managerial functions Requirements Requirements: Grade 12 with maths and/or accounting FAIS Accreditation (NQF5 plus RE completed) At least two years' experience in short term insurance within an agricultural and commercial environment Previous experience in a managerial role Valid drivers license Skills: Sound communication and language skills in Afrikaans and English; Computer literate (MS Office); Excellent sales and marketing skills Exceptional interpersonal skills
Oos Vrystaat Kaap Bedryf Beperk
Bethlehem, Free State, South Africa
Introduction OVK is a wealth creating agricultural group with its head office in Ladybrand. Applications are awaited for the position of Insurance Advisor (short term insurance) to join our team in Bethlehem. Specification Responsibilities: Sourcing of new business Retain current business Fulfil managerial functions Requirements Requirements: Grade 12 with maths and/or accounting FAIS Accreditation (NQF5 plus RE completed) At least two years' experience in short term insurance within the agri and commercial environment Previous experience in a managerial role Valid drivers license Skills: Sound communication and language skills in Afrikaans and English; Computer literate (MS Office); Excellent sales and marketing skills Exceptional interpersonal skills
Jun 26, 2019
Permanent
Introduction OVK is a wealth creating agricultural group with its head office in Ladybrand. Applications are awaited for the position of Insurance Advisor (short term insurance) to join our team in Bethlehem. Specification Responsibilities: Sourcing of new business Retain current business Fulfil managerial functions Requirements Requirements: Grade 12 with maths and/or accounting FAIS Accreditation (NQF5 plus RE completed) At least two years' experience in short term insurance within the agri and commercial environment Previous experience in a managerial role Valid drivers license Skills: Sound communication and language skills in Afrikaans and English; Computer literate (MS Office); Excellent sales and marketing skills Exceptional interpersonal skills
Introduction The successful candidate will be responsible for general office and administrative duties for the Shearing Services division. The candidate will also be responsible for professional, effective and efficient service to ensure a positive image of the organisation. Specification JOB REQUIREMENTS: Grade 12 Good communication skills Strong administrative and computer literacy Strong organising skills Be able to work under pressure and able to function independently Bilingual (Afrikaans & English) Valid driver's license RECOMMENDATIONS: Focus on detail Professional image Good people skills
Jun 25, 2019
Permanent
Introduction The successful candidate will be responsible for general office and administrative duties for the Shearing Services division. The candidate will also be responsible for professional, effective and efficient service to ensure a positive image of the organisation. Specification JOB REQUIREMENTS: Grade 12 Good communication skills Strong administrative and computer literacy Strong organising skills Be able to work under pressure and able to function independently Bilingual (Afrikaans & English) Valid driver's license RECOMMENDATIONS: Focus on detail Professional image Good people skills
Introduction Purpose Statement To provide professional first line support to clients and sales support and capture group new business policies Specification 1. Render client services Adhere to client service procedures: maturities, policy contracts, loan applications, cancellations, amendments, financial and general enquiries Update client personal details and AIMS notes Provide correct and accurate advice to clients on products and services (TCF) Inform clients and update changes to their policy (TCF) Liaise with relevant departments to gather information to resolve clients' queries Maintain required business retention rate Handle all complaints and enquiries Escalate complaints to Office Manager and Complaints Handling Officer Follow complaints procedure Handle all incoming calls and walk-in clients 2. Administrate Claims Verify claims documents as per standard procedure Assist clients with the completion of claim forms Submit all claims received to Head office Submit any outstanding documentation as per Head Office request Keep claims register up to date 3. Advise clients on cancellations Advise the client of the process and disadvantages of cancellation Retain the policy by proposing different options (partial surrender paid up) Inform relevant Sales Manager of the intended cancellation for retention As per clients request follow the standard cancellation procedure 4. Office Administration Manage mail and fax Prepare statistical reports Communicate with office manage with regards to office logistics 5. Documentation and filing procedures Keep record systems up to date File and keep documentation for a period as required by the legislation 6. Process and administrate application forms Check and validate application forms for quality control Follow the capturing procedure Send incomplete applications back to Office Managers Process application form on system Follow up on outstanding documentation with Office Manager Liaise with New Business department on outstanding and provide feedback to Office Managers Email scanned successful application forms to New business department Capture a minimum of required policies per day 7. Send captured application forms to Head Office for archiving • Register successful applications • Send the original application form for tick off process • Follow up on all outstanding requirements from tick off Requirements Formal Education • Matric • Qualification that is recognised by the FSB would be an advantage (Depending on Date of First Appointment in the Industry) • RE5 • Proof of CPD • Class of Business Experience • 2 Years' Experience in the Insurance Industry; • 1 Year Client Services • 1 years' experience in data capturing • 1 Years' experience in: Category A, B, C and retail pension benefits (Advantage) Registration as a Representative (FSB) Knowledge Legislation:FAIS, FICA, FSB, NCA, LTIA Life Insurance Industry Long Term Insurance Financial/ wealth management Skills Computer Communication Analytical Attention to detail Attributes Confidence Assertiveness People Centric Team Player
Jun 24, 2019
Permanent
Introduction Purpose Statement To provide professional first line support to clients and sales support and capture group new business policies Specification 1. Render client services Adhere to client service procedures: maturities, policy contracts, loan applications, cancellations, amendments, financial and general enquiries Update client personal details and AIMS notes Provide correct and accurate advice to clients on products and services (TCF) Inform clients and update changes to their policy (TCF) Liaise with relevant departments to gather information to resolve clients' queries Maintain required business retention rate Handle all complaints and enquiries Escalate complaints to Office Manager and Complaints Handling Officer Follow complaints procedure Handle all incoming calls and walk-in clients 2. Administrate Claims Verify claims documents as per standard procedure Assist clients with the completion of claim forms Submit all claims received to Head office Submit any outstanding documentation as per Head Office request Keep claims register up to date 3. Advise clients on cancellations Advise the client of the process and disadvantages of cancellation Retain the policy by proposing different options (partial surrender paid up) Inform relevant Sales Manager of the intended cancellation for retention As per clients request follow the standard cancellation procedure 4. Office Administration Manage mail and fax Prepare statistical reports Communicate with office manage with regards to office logistics 5. Documentation and filing procedures Keep record systems up to date File and keep documentation for a period as required by the legislation 6. Process and administrate application forms Check and validate application forms for quality control Follow the capturing procedure Send incomplete applications back to Office Managers Process application form on system Follow up on outstanding documentation with Office Manager Liaise with New Business department on outstanding and provide feedback to Office Managers Email scanned successful application forms to New business department Capture a minimum of required policies per day 7. Send captured application forms to Head Office for archiving • Register successful applications • Send the original application form for tick off process • Follow up on all outstanding requirements from tick off Requirements Formal Education • Matric • Qualification that is recognised by the FSB would be an advantage (Depending on Date of First Appointment in the Industry) • RE5 • Proof of CPD • Class of Business Experience • 2 Years' Experience in the Insurance Industry; • 1 Year Client Services • 1 years' experience in data capturing • 1 Years' experience in: Category A, B, C and retail pension benefits (Advantage) Registration as a Representative (FSB) Knowledge Legislation:FAIS, FICA, FSB, NCA, LTIA Life Insurance Industry Long Term Insurance Financial/ wealth management Skills Computer Communication Analytical Attention to detail Attributes Confidence Assertiveness People Centric Team Player
