20 jobs found in nairobi

Introduction Our client, a company committed in providing world class marketing services in areas such as Brand Activation, Field Marketing Services and Branding seeks to recruit a Senior Account Manager-Marketing & Branding The individual will be tasked with managing the clients within his/her assignment. Maintain client relationship, prepare plans, budgets and reports, supervise executions, expand the business for both existing and prospective clients, and ensure subordinates' professional growth and development. Specification BUSINESS DEVELOPMENT Be familiar with the market dynamics to maintain and achieve sales target Establish new businesses and also maintain existing accounts Ensure the delivery of high quality service that will attract repeated business Identify business opportunities FINANCIALS Strict adherence to campaign budgets Timely invoicing of executed projects Budget reconciliation and cost control Secure POs before commencement of projects Ensure 100% accuracy of billing and invoicing on all projects executed. Follow up and drive prompt payment for all executed projects. Maximum outstanding debts kept at 30days. Work closely with procurement and finance to deliver and maintain good budgeting cost/margin. CLIENT MANAGEMENT Act as the liaison between clients and the business Maintain close relationship with existing clients Work closely with clients to achieve clients' growth ratio Quick response time to clients emails, phone calls and task Timely attendance of clients meetings and reporting Manage clients' expectation for renewed contract STAFF MANAGEMENT Grow and mentor staff working directly under you Supervise support team and interns STRATEGY & PLAN DEVELOPMENT Develop strategy for clients' briefs as they are received Formulate and outline project plans Compile and develop comparative and competitive insight industry-wide for managed clients PROJECT MANAGEMENT / QUALITY CONTROL Day to day management of clients' projects Take part in all brainstorms/ideation sessions within the agency. Develop proposal/plans in response to client's briefs Develop budgets for all project with corresponding job bag following agency stipulated cost margin Manage specific projects independently but at the supervision of an account manager or Head of Unit, as is applicable Drive smart, tactical execution of client projects Ensure proper planning with necessary tools for all projects e.g. timelines, work plans, checklist etc. Ensure production meetings are held both in-house and with client Manage situation and issues as they arise • Manage weekly campaign status documents for review • Obtain internal approval on all activities and projects before execution • Work closely with the relevant lead (sales incentive or otherwise) to provide support on assigned duties • Ensure training of all field staff with proper briefing and dissemination of all required information e.g. salary breakdown, codes of conduct and most importantly effective communication of brand essence etc. • Ensure contracts and MOUs are duly signed by all parties with roles and responsibilities where necessary • Ensure the field staff details are adequately documented prior to kick off of all projects and while its ongoing (contracts, issuance of temporary ID cards etc.) and that all necessary materials are collated and stored on the Google drive if applicable for reference • Ensure proper inventory of all project materials upon commencement and closure • Ensure proper closure of all projects with all materials duly reconciled and returned to client • Develop proof of execution and invoices for all projects within a week of execution • Manage multiple projects simultaneously with no overlap PROJECT REPORTS • Prepare report on all completed projects, to include insights, research and analysis • Submit weekly and monthly reports to clients • Ensure all claims are uploaded • Ensure debriefs are held at the end of all projects, review reports shared for learnings by all • All data capture must be collated and shared with client • Ensure case studies are submitted and shared on the server (Shared folder) Requirements QUALIFICATION: • B.Sc./HND any related discipline • Certification in marketing communications-related courses would be an added advantage. EXPERIENCE: • Minimum of three (3) years' work experience in a similar role within the Brand Marketing Industry. SKILLS: • Project management skills • Strong people management and negotiation skills • Creative and innovative • Exceptional written and verbal communication skills • Detail-oriented • Ability to multi-task and work independently • Ability to interact with staff at all levels in a fast-paced environment • Attention to details • Ability to work under pressure • Proficient in Microsoft office

Introduction Our client in the manufacturing industry seeks to hire a well experienced and hands-on Project Officer. He will be tasked to ensure projects are delivered on time, to budget and to the required quality standard (within agreed specifications). The Project Officer is also responsible for allocating and utilizing resources in an efficient manner and maintaining a co-operative, motivated and successful team. Specification Project planning Coordinate internal resources and third parties/vendors for the flawless execution of projects. Develop comprehensive project plans to be shared with the Managing Director. Interpret and actualize project design and specifications. Develop and manage project deliverables in line with the project plan. Ensure that all projects are delivered on-time, within scope and within budget Identify resource requirements for tasks and projects Assist in formulating project budget with the Managing Director Proactively flag and solve problems that might impact result or timelines Prepare Bill of Quantities schedule for approval. 1.2 Project Monitoring & Evaluation Monitoring project progress and performance. Evaluating and closing out of projects. Evaluating met objectives versus planned deliverables. Evaluating actual tasks and events scheduled verses planned. Evaluating resources used verses planned resource usage. Create and maintain comprehensive project documentation. 1.3 Project Advisory Manage changes to the project scope, project schedule and project costs using appropriate verification techniques. Providing status reports to the Managing Director. 1.4 Coordinate Program of Materials Developing materials schedule. Coordinate purchase of materials to be used with the Procurement department Ensure that materials are of the prescribed quality Resolving cross - functional issues at project level. 1.5 Team Management Resolving cross - functional issues at project level. Organizing team tasks and projects. Requirements Degree in Construction Management, Quantity Surveyor or Civil Engineering. A Masters in Construction / Engineering will be an added advantage Must be registered with BORAQS / Engineers Board. A minimum of 5 years relevant working experience. Must be self-driven and results oriented Excellent communication skills Proactive and adaptable. Advanced technical education in construction an advantage Able to work within strict timelines Excellent planning skills  Analytical skills

Introduction Our client in the Gaming business seeks to recruit a Software Engineer. The successful candidate will develop core software applications that are assigned from time to time. To maintain code of existing software applications. To participate in internal and external "think tanks" in regard to coding best practices and new technologies. The position will require close interaction with all departments within the organization. Reports to: HOD, Software Engineering Specification Develop core platforms using Open source technologies Develop backend internal tools Ensure that solutions will effectively meet business objectives while using innovative, performance oriented technology Collaborate with technical writers to create customer-relevant documentation Collaborate with systems support engineers to train customers Continuously monitor, evaluate and implement "Best Practice" for software development Assisting all teams within the Organization/Departments as required Requirements B. Sc in Computer Science or equivalent 3-5 years of experience MUST have knowledge and experience in using Python Good understanding of common network protocols. Knowledge of telecommunication protocols is a plus Good knowledge of Linux/Unix Data science experience a plus Experience with TCP/IP networking and common network protocols Good Problem Solving and Critical thinking skills. The ability to identify problems/gaps and design alternative solutions.

Introduction Our client an outstanding contact center and Business Process Outsourcing (BPO) Company is looking to hire a competent and self-driven candidate to fill in the position of a Work Force Planner . He will be tasked with all Work Force Management tasks within the department. His/her key roles will include attendance and scheduling functions, as well as preparation of monthly payroll. Specification Holder of a degree in a business related course. At least 2 to 3 years' experience in a similar role in a contact center Must have managed Rostering and scheduling experience Must have planning workload experience for work vs. output vs. staff needs Must have ability to demonstrate planning experience models in excel Must have worked with leaders in departments for planning and processes Must have MIS reporting experience Cost control experience will be an added advantage Must have strong operational logistics process experience Project management experience mandatory is desirable

Introduction Our Client, an IT Solutions provider seeks to recruit an ICT manager who will be responsible for providing a strategic direction for the Company's Information Technology Programmes; maintenance and repair of an effective and efficient ICT infrastructure and is a key participant in all organization activities related to the development and installation of systems, player in the design, streamlining, Implementation and review of all ICT systems including internet protocol, Social media monitoring, systems audit, access authorization of IS systems. Specification Manage the ICT infrastructure and server of the Company through planning and organizing systems for efficient and effective business operations. Monitoring the progress of the design, coordination, installation and commissioning of the various networks and systems Responsible for all the communications and information technology networks. Responsible for relationships with industry Players and Stakeholders in the ICT industry both internal and external, ie hardware and software vendors, service providers, industry regulators, consultants, etc. Responsible for IT Network administration, Software development, systems support and Customer support. Prepare, review and monitor the ICT Annual Budget and Operating Plan, participate in the purchase, installation, configuration of ICT platform to ensure integrity, awareness, updates and security of all ICT resources in line with the Company's strategic plan. Development & Review of ICT Policy. Develop and Communicate disaster mitigation and recovery plans in-case of system failure/malfunction in order to ensure business continuity. Responsible for management, development and security of information and communication systems. Evaluate and/or recommend purchases/disposal of computers, network hardware, peripheral equipment, and software. Investigate, recommend and install enhancements and operating procedures that optimize network availability and reliability. Requirements B.Sc. (Computer Science, Information Technology or related field), Higher Diploma/ Diploma in Computer Science Knowledge of Operation of various software systems and dbases, Software development and Networking techniques CCNA/LINUX/LAN/WAN/CISSA /C[+] and MCSE Certification At least 5 years relevant experience in the same or related position

Introduction Our Client, in the Manufacturing sector seeks to recruit a Finance Manager who will be responsible for GL controls, SOX & regulatory compliance, audit management , tax compliance and statutory. Specification 1. Monitors compliance with generally accepted accounting principles (GAAP), company 2. procedures/ policies and SOX, quarterly review of policy and SOX compliance. 3. Reviews, investigates, and corrects errors and inconsistencies in financial entries, documents, and reports. 4. Determines proper handling of financial transactions and approves transactions ( journals) within designated limits. 5. Ensuring branch consolidation is accurate and done in accordance with IFRS and US GAAP. 6. Compiles and analyses financial information to prepare entries to general ledger accounts, cost centers and documents business transactions. 7. Responsible for ensuring the correctness of the GL, master data and cost Centre codes by performing monthly variance analysis required and providing explanation for the movement. 8. Responsible for handling, smooth management and implementation of both Internal and external audit process and recommendations across the business. 9. Determines the GL and cost Centre account opening. 10. Applies cost accounting methods to achieve accurate representation of cost Centre performance. 11. Responsible for ensuring correctness of productions accounting and accuracy of inventory level and bi annual inventory count. 12. Assist with annual budgets - prepares all allocations; 13. Coordinate monthly closing process and review reconciliation of all general ledger accounts at least quarterly ensuring that all reconciling items are closed within a 30days. Reviewing bank account reconciliations on a weekly basis. On a monthly basis ensuring that the sub ledger, general ledger ties. 14. Responsible for ensuring compliance of all taxes and regulatory obligations. 15. Develop and implement various accounting procedures. 16. Preparation of the annual statutory accounts and consolidated financial statements under IFRS. Prepares work papers and supporting schedules for the annual financial review. 17. Work with both internal and external auditors during financial and operational audits. 18. Maintain system of accounts and keep records on all company transactions and assets. 19. Report, analyses, and ensure integrity of all financial information. 20. Ensuring that the customer, vendor, product and bank masters are correct. 21. Quarterly review of the Authority Schedule and Access Rights 22. Monthly review and sign of the Trial Balance. 23. To ensure accurate information is contained in the payroll master file so that remuneration payments are made only to genuine employees, at correct rates taking into account all appropriate deductions and allowances. 24. Staff management and development. 25. Any other task that you may be called upon to carry out Requirements Degree in Accounting, Finance or related discipline 5-8 years Experience CPA (K) Analytical Skills People management skills He /she must be self-driven with a "can do" attitude and passion to achieve results under minimum supervision. Exceptional financial skills, including advanced excel abilities. Highly-organized with ability to multi-task. Strong time management skills. Ability to work independently as well as with managers and employees at all levels. Team player. Collaborates with internal and external resources to achieve goals. Demonstrates confidence and maturity in client facing situations. Professionally represents the Company's Sales Team at all times. Ability to take direction from, and support, multiple managers. Committed to standards of the highest professionalism and ethical behaviour. Handles confidential information with discretion.

Introduction Our Client in the FMCG sector seeks to recruit a Business Development Manager. He/she will build market position by locating, developing, defining, negotiating, and closing business relationships. Specification Locates or proposes potential business deals by contacting potential partners; discovering and exploring opportunities. Screens potential business deals by analyzing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities; recommending equity investments. Develops negotiating strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating partners' needs and goals. Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations. Protects organization's value by keeping information confidential. Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Requirements Work experience of 5 + years Sales Managerial level Prior work experience within FMCG industry Key Competencies. Effective communicator, especially in manufacturing, with an ability to talk to highly experienced and technically competent customers. Excellent inter-personal skills providing the ability to effectively communicate with and co-ordinate internal functions within Supply Chain, Sales and Marketing.

Introduction Our Client, in the Hospitality sector seeks to recruit a Senior Accountant. The job holder will be required to apply principles of accounting to analyze financial information and prepare financial reports by compiling information, preparing profit and loss statements, and utilizing appropriate accounting control procedures Specification 1. Develop annual budgets that reflect the strategic decision made by the CEO 2.Periodic cash-flow forecasting; monthly financial reporting to CEO 3.All accounting functions and supporting accounts assistants and bookkeepers ensuring skills, discipline and attention to detail is at highest possible levels. 4.Bi-annual appraisal of team members 5.Support head of operations in procurement management and audit of suppliers, including supplier management in Head of Operations absence. 6.Project and programmes budgeting and financial planning with relevant directors and relevant project/ programmes manager. 7.Supervision of project/ programme accounting, including internal audits where necessary. 8.Periodic financial reporting 9.Support grant and proposal writing efforts, with an emphasis on the financial aspects. 10.Development of invoicing, payment collection and reimbursement/ disbursement strategy. 11.Development, maintenance of financial policies, including training on the enforcement of such policies; development and enforcement of other internal controls. 12. Management of audit process for the group, its subsidiaries and holding structures. 13.Management of relations with the group's banks, auditors, company secretary, lawyers, tax and financial consultants. 14.Assets management, management of intangible assets, warranties and licensing requirements. 15.Development of treasury strategy; management of treasury functions 16.Ensuring that the company's financial and legal conduct meets the minimum requirements, industry benchmarks or higher if specified by the Supervisory Board; including ensuring the past and the present compliance with all the relevant authorities and government institutions. 17.Be an active part of the leadership group; including being a spokesperson internally for the values, objectives and plans the group is striving towards. 18.Assist in the overall performance monitoring of the group, and proactively contribute to solutions that address performances that could be improved. Requirements 1. 7+ years of relevant experience 2.Proven track record and experience from the Hospitality sector 3.Experience in all functions of accounting, including preparing for and leading external audits 4.Excellent leadership skills with the ability to manage a team with limited resources and mentor team members to ensure excellent, stable and disciplined team performance. 5. Demonstrate excellent communication skills (verbal and written) with the ability to present information clearly and succinctly. 6. Resourcefulness and ability to work in high-pressure situations and to meet tight deadlines without losing attention to details and perfection of tasks at hand 7. CPA-K Qualification, with an undergraduate degree e.g. B.Com or BBA.

Introduction Our Client in the FMCG Sector seeks to recruit a Warehouse Executive whose overall purpose is: Custodian of stock (saleable + merchandising) assets: To be responsible for the ordering, receipt, safe custody and issue of Stocks in all stock locations (including any consignment stocks that may be approved from time to time). Demand planning: To determine stock requirements and forecast both short term and future needs. To maintain optimal stock levels based on the ongoing consumptions, forecasts and lead-times. Specification a)STOCK MANAGEMENT AND INVENTORY CONTROL Physical Stock Management and Warehouse Operations systems Operate a security system that safeguards stock and addresses safety as an integral part of company business processes. Maintain a continual count and record of all stock items. Achieve zero stock loss. Ensure warehouse arrangements are optimized for space utilization and easy identification/count of all stocks daily in less than 1 hr. Ensure all movement of stocks are correctly recorded or invoiced and cash collected and banked for all sales. Ensure 100% accuracy in all document processing. Undertake daily reconciliation of the following records Physical stocks Stocks as per sub-ledger Stocks as per general ledger. And report to the Logistics Manager any discrepancies between the 3 records above, not later than 24 hours after discovery of any such discrepancy. b)MANAGEMENT OF WAREHOUSE STAFF Supervise all regular and part time staff to ensure workflow is efficient and accurate. c)SAFETY To work safely and to promote safe working practices. Achieve zero accidents in and out of the workplace. AUTHORITY LEVELS Adhere to list price and approved (in writing) of any discounts Not to allow credit without approval from Country Manager Requirements University Degree Diploma in Business Administration/Purchasing & Supplies/ warehouse Management 5 years experience in a similar position

Introduction Our client an outstanding contact center and Business Process Outsourcing (BPO) Company seeks to hire determined Call Center Managers. S/he will tasked with the daily running and management of the Centre through the effective use of resources. Key Role : Strategy Formulation, customer experience targets as well as planning areas of improvement or development, Coordination & Motivation motivate Call Centre staff and may manage staff recruitment Specification Planning and implementing call center strategies and operations; improving systems and processes; managing staff. Organizing staffing, including shift patterns and the number of staff required to meet demand Develop objectives for the call center's day-to-day activities and managing the daily running of the call Centers including effective resource planning and implementing call Centre strategies and operations Developing customer journeys and shaping of customer touch points to drive customer conversion rates across all stages of engagement. Plan and provide leadership to the implementation of integrated customer engagement and communication initiatives to improve and enhance the perceptions and experiences of customers. Drive the development of a customer service culture across the organization, supported by effective policy and process frameworks and responsive Customer insight and analysis, and reporting and measurement against KPIs: driving end to end customer feedback management strategies, Customer satisfaction index as well as complaints Management. Accomplishing call center human resource objectives by recruiting, selecting, orienting, assigning, coaching, counseling, and disciplining employees; administering scheduling systems. Communicating job expectations; planning, monitoring, appraising, and reviewing job contributions. Prepares call center performance reports by collecting, analyzing, and data and trends. Advise the Senior Executives on customer satisfaction measures, customer experience strategies, programs, initiatives and emerging issues to enable customer-centric strategic decision processes and major or critical issues response Setting and meeting performance targets for speed, efficiency, sales and quality. Maintaining up-to-date knowledge of industry developments and involvement in networks. Assume responsibility of budgeting and tracking expenses. Requirements Holder of a business related/ relevant degree At least 3-5 years plus leadership experience in a call center Must have managed teams i.e. Team leaders and Agents Must have managed busy operational environments Candidates working within the Telecommunications, Financial, Banking industries are encouraged to apply. IT skills including familiarity of CRM solutions service principles and practices Solid understanding of reporting and budgeting procedures Strong leadership and people management Project management experience mandatory Customer service Management mandatory Certified Call Center Manager (e.g. CCCM) or equivalent qualification is a plus

Introduction Our client, an international organization who is a leading provider of data services is seeking to recruit Afrikaans Speaking Call Center Agents. The position will be based in Nairobi (Kenya) and the company will take care of the flights, visas, work permits, and first-month accommodation. Specification Assist our client's community and help resolve inquiries empathetically, accurately and on time Become and remain knowledgeable about the client's products and community standards Make well-balanced decisions and personally driven to be an effective advocate for our community Investigate and resolve issues that are reported on client platforms such as requests for account support and reports of potentially abusive content Respond to user inquiries with high quality, speed, empathy, and accuracy Use market-specific knowledge, signals, and insights to spot and scope scalable solutions to improve the support of our community of users Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site Enforce client's Terms of Use by carefully monitoring reports of abuse on the site Review the reported content within agreed turnaround times and standards of quality Identify inefficiencies in workflows and suggest solutions Recognize trends and patterns, and escalate issues outside the company policy to the global team Requirements Between 18-28 years Must speak English and Afrikaans Must come from a low-income community High school education mandatory. College education an advantage Must be currently unemployed or working as a casual Must possess strong interpersonal skills, verbal and written communication skills, and most importantly empathy High affinity and cultural awareness of political/social situation regarding the relevant market/region To apply, kindly send your CV to sarah@flexi-personnel.com

Introduction Our client, an Educational Institution seeks to recruit a HR Officer who will provide support to management and staff on a range of Human Resources (HR) Management related policies, procedures, systems and issues. He/she will also be responsible for providing full administrative support to the Management. Reports to: Deputy Director Specification HR Coordinate the administration of the Recruitment and Selection processes. Track recruitment KPIs and suggest improvements, as needed Plan, coordinate and conduct new employee orientation to foster positive attitude toward organizational objectives. Ensure that the induction pack is maintained and kept up to date. Facilitate new employee information and maintenance to the Payroll Unit. Provide advice on the interpretation of HR Policies, procedures, guidelines and employee relations issues to staff and management. Identify short-term and long-term organizational staffing needs. Maintain human resource data bases to ensure correct recording of all staff and employment related information such as hires, transfers, performance appraisals, and absenteeism rates, disciplinary reports, leave forms etc. as required. Coordinate and maintain the Human Resources personnel filing systems. Assist with the administration of HR systems and process as required. Executive Assistant to Director Manage, coordinate and maintain calendar of the Director including appointments, meetings and travel. Responsible for organizing of internal and external meetings on behalf of the Director ensuring all necessary requirements are made e.g. meeting venue, equipment, presentations, prepare agendas. Provide executive and administrative support to the Director. Responsible for organizing the Director travel and logistics including flights, visa requirements, hotel accommodation, car rental, meeting schedules while travelling and completing expenses. Monitor and respond to incoming communications (including complaints) to the Director's office including phone calls, emails and walk ins, ensuring correct department distribution. Secretarial support for meetings as and when required by the Director, including drafting and circulating meeting agendas, preparing minutes, communicating meeting reminders, confirming venues and arranging refreshments. Writing and distributing comprehensive minutes and action points to all members post meeting. Drafting and writing high quality reports and presentations, as required by the Director. Requirements Qualifications & Experience Bachelor degree in HR Management, Business Management or related field At least 5years 'progressive work experience in similar positions with related responsibilities. Good knowledge of local labour regulations, employment laws and legal regulations. Understanding of full cycle recruiting Excellent IT skills Professional Qualifications in HR Management - Member of a professional body with a valid practising license Interpersonal skills Good analytical skills. Strong organization and time management skills. Ability to handle sensitive issues of a confidential nature with tact and professionalism. Ability to collaborate with others to achieve agreed results and outcomes. Ability to work both independently and as an effective team member.

Introduction How we are perceived as a hotel is the key to our success and every Team member is personally responsible for creating a culture focused on our Values of; Upholding Integrity in everything we do. Working together through fostering respect for each other and treating each other with Dignity, a Platform of Empowerment that creates a journey of building strength and competence, Our Commitment to excel in our service a Passionate driving force from within. Our creed of unity to create one planet with one tribe is what bonds us together. Our belief to endless possibilities gives us 'YES WE CAN' attitude to everything we do. Specification A Reservations Manager with Tribe Hotel will effectively and efficiently manage Guest and Customer inquiries and maximize revenue opportunities through up selling techniques with Guests. Requirements Previous experience leading a busy Reservations Team in a competitive market Excellent organizational skills with a high level of accuracy Excellent communication skills and ability to build effective long-term relationships Excellent understanding of yield and diary management Analytical approach to work A minimum of 2 years experience in Revenue Management, including electronic distribution A proven track record of increasing revenue streams or strengthening the performance of a property or several properties Excellent Financial Knowledge

In keeping with our current business needs, Nestlé Ethiopia has a vacancy for the position of Category & Channel Sales Development Manager reporting to the Business Development Manager - Ethiopia . Applications are hereby required from suitable and qualified candidates to fill the vacant position. The position will be based in Nestlé Ethiopia Office in Addis Ababa. Purpose of the job: Lead and develop assigned Category or channel or combination to deliver agreed objectives and targets for the Cluster which comprises these countries: Ethiopia, Djibouti, Eritrea & Somalia. Key Responsibilities will be to; Ensure development and execution of Category Channel Plan for the assigned Category or Channel or combination in line with business requirements Ensure achievement of agreed Category Channel targets Responsible for leading and driving the Integrated Commercial Planning process within the Cluster, Categories and Business, and to ensure cross-functional participation and alignment. Ensure implementation and periodic update/follow up of Category Channel Plan Support in development of Customer and Field Sales Plans Responsible for leading, developing and accelerating the level of shopper focus and capability within respective Category in the channel by ensuring Shopper knowledge and opportunities are a key element within commercial plans and processes Actively involved in the Monthly Business Planning Process with direct coordination of the Monthly Sales Review meetings. Effectively manage Category Channel specific budget Drive Channel and Shopper insights Ensure adherence to all Company principles and policies. Collaborate with peer CCSD to share Category Channel best practices/insights, liaise with Marketing, Customer Team, Field Sales, Finance and Supply Chain to drive Category, Channel and Shopper related initiatives The ideal candidate should possess the following minimum skills and competencies ; Degree in Business Administration/ Bachelor of Commerce- Procurement and Supply Chain Management / BSc. Statistics from a reputable university; At least 3 years in marketing or sales, with experience of handling more than one product category Experience in managing a channel/category with demonstrable record of achieving objectives Demonstrated ability to lead and/or participate in commercial teams Capacity to understand all sales functions i.e. CCSD, Customer, Field Strong leadership and team working skills Must be fluent in English & Amharic, other languages are an advantage

Introduction The job holder will be exposed on Quality management Systems, Good Manufacturing Practice, winery Practices, Food safety requirements and safety Requirements Degree or Diploma in Food science and Technology Degree or Diploma in Industrial Chemistry or Micro Biology

Introduction The Job holder will be accountable for the safety and security of the KWAL property, staff and the general public using KWAL premises in line with the applicable policies and procedures. Specification Area 1: Policies Conduct continuous security rounds to in line the security policies and procedures. Ensure compliance with approved safety and security policies to protect staff, visitors and users of KWAL premises. Area 2: Compliance Undertake the lead role in safety and security incident management; respond quickly and co-ordinate responses to security breaches or other incidents. Under the guidance of the security manager, carry out investigations on security breaches and liaise with authorities for appropriate action. Day to day supervision of security guards to monitor their attendance and vigilance daily to ensure discipline is observed and prepare attendance reports for the Security Manager. Area 3: Reports Report any security incidences to all concerned parties, reporting, for example, movement of people and any suspicious acts including daily review of the incidences book. Daily security report on HQ and across all Depots Requirements A minimum of a Bachelor's degree in social science or criminology. A recognized qualification in security management is an added advantage. At least one (2) year experience in security management in a medium to large organization. Practical experience in use of MS packages and ERP systems.

Introduction Our client in the export and import of fresh fruits and vegetables seeks to hire an Assistant Farm Manager with a good understanding of the modern farming methods. S/he will be tasked with implementing strategies for maximum yield, organize farm administration, work machinery and manage any associated businesses and staff. Specification Plan finances and production to maintain farm progress against budget parameters undertake practical activities, such as driving tractors, operating machinery, feeding livestock or spraying fields Market the farm's products and Confers with purchasers and arranges for sale of crops. Buy supplies, such as fertilizer and seeds Arrange the maintenance and repair of farm buildings, machinery and equipment Maintain and monitor the quality of yield, whether livestock or crops Understand the implications of the weather and make contingency plans Make sure products are ready for deadlines, such as auctions and markets Ensure current government regulations concerning farm activities are complied with Maintain a knowledge of pests and diseases and an understanding of how they spread and how to treat them Apply health and safety standards across the farm estate Protect the environment and maintaining biodiversity Records information, such as production, farm management practices, and parent stock, and prepares financial and operational reports. Analyzes soil to determine type and quantity of fertilizer required for maximum production. Requirements Major in agriculture or relevant course, diploma & above At least 2 years above experience in farm management Familiar with the planting of French beans, snow peas, etc. The location of farm is in Mbooni, Mwea, Meru- can smoothly communicate with local farmers and even effectively train them. Knowledge of food production and an awareness of customer demand, food standards and sustainability Organizational and time-management skills The ability to work under pressure

Introduction Our client in the export and import of fresh fruits and vegetables seeks to hire a competent candidate to fill the post of an Accountant. S/he will be responsible for the administration of management accounts, organizational budgeting and the administration of accounting processes. Specification Preparation of budgets and forecasts Preparation of tax computations and statutory returns Assist with analysis of monthly financial reports and report on variances Ensuring prompt payment to and from suppliers Stock reconciliation for farm produce Managing payroll, statutory deductions, and tax returns Responsible for calculating cost pricing of work in progress stock items Assist management in budgeting, cash flow forecasts and financial reporting Maintain general ledger Conduct month end and year end close Preparation of monthly and year end general ledger reconciliations Maintains and updates fixed asset register Cash flow management Manage book keeping and financial systems Maintain general ledger Analyze and interpret monthly operating or project performance against budget Requirements A diploma in agricultural business/accounting/finance CPA (Part 2 At least 2 years' accounting experience , familiar with agri-business, Reliable,honest and responsible, hard-working. Ability to work with accounting software Excellent working experience with Ms. Excel

Introduction Our client an outstanding contact center and Business Process Outsourcing (BPO) Company seeks to hire a well experienced HR Generalist. S/he will be responsible of the administration of the day-to-day operations of the human resources functions. Primary duties include recruitment and selection; employee contracting; employee data management; employee orientation and other HR duties. Specification Participate and provide administrative support in the employee separation processes including exit interviews Responsible for maintaining up to date data on HR and preparing weekly and monthly HR reports. Oversee the recruitment process by participating in the short listing, scheduling and interviewing process. Prepare employee contracts and ensure sign off by employee on HR policies documentation Undertake reference checks and other background information on selected candidates Participating and providing administrative support during grievance and disciplinary matters Coordinate the performance assessment process Assist in the administration of payroll through providing Finance with necessary documentation and query clarification. Participate in the HR orientation process for all new hires. Ensure accurate and up to date record keeping of employee data Undertake monthly employee file audits to ensure completeness of files. Ensure statutory documentation is provided by all employees Implements human resources programs by providing human resources services, including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention, and labor relations; completing personnel transactions Requirements Must have a degree - HR At least 6 Years' Experience in HR with exposure managing a team Experience in executing strategies with Managers / Executives Must have strong HR process and practices experience Must have proven experience in formulating and executing HR Policies Must have experience to handle labour matters tied to Disciplinary /conduct Must understand the legalities of business law in relation to HR and employee employment rights and how to apply them within the day-to-day work, company policy documentation and staff welfare Project management experience is desirable Customer service Management internal and external Experience in implementing HR dept. function i.e. helpdesk Ability to maintain confidentiality of information High levels of integrity

Introduction Our client an outstanding contact center and Business Process Outsourcing (BPO) Company seeks to hire determined Call Center Managers. S/he will tasked with the daily running and management of the Centre through the effective use of resources. Key Role : Strategy Formulation, customer experience targets as well as planning areas of improvement or development, Coordination & Motivation motivate Call Centre staff and may manage staff recruitment Specification Planning and implementing call center strategies and operations; improving systems and processes; managing staff. Organizing staffing, including shift patterns and the number of staff required to meet demand Develop objectives for the call center's day-to-day activities and managing the daily running of the call Centers including effective resource planning and implementing call Centre strategies and operations Developing customer journeys and shaping of customer touch points to drive customer conversion rates across all stages of engagement. Plan and provide leadership to the implementation of integrated customer engagement and communication initiatives to improve and enhance the perceptions and experiences of customers. Drive the development of a customer service culture across the organization, supported by effective policy and process frameworks and responsive Customer insight and analysis, and reporting and measurement against KPIs: driving end to end customer feedback management strategies, Customer satisfaction index as well as complaints Management. Accomplishing call center human resource objectives by recruiting, selecting, orienting, assigning, coaching, counseling, and disciplining employees; administering scheduling systems. Communicating job expectations; planning, monitoring, appraising, and reviewing job contributions. Prepares call center performance reports by collecting, analyzing, and data and trends. Advise the Senior Executives on customer satisfaction measures, customer experience strategies, programs, initiatives and emerging issues to enable customer-centric strategic decision processes and major or critical issues response Setting and meeting performance targets for speed, efficiency, sales and quality. Maintaining up-to-date knowledge of industry developments and involvement in networks. Assume responsibility of budgeting and tracking expenses. Requirements Holder of a business related/ relevant degree At least 3-5 years plus leadership experience in a call center Must have managed teams i.e. Team leaders and Agents Must have managed busy operational environments Candidates working within the Telecommunications, Financial, Banking industries are encouraged to apply. IT skills including familiarity of CRM solutions service principles and practices Solid understanding of reporting and budgeting procedures Strong leadership and people management Project management experience mandatory Customer service Management mandatory Certified Call Center Manager (e.g. CCCM) or equivalent qualification is a plus